State of Missouri
Jefferson City, Missouri, United States
Associate Customer Service Representative Department of Revenue Annual Salary: $ 33,914.40 Location: Truman Building - 301 West High Street, Jefferson City, MO DOR's vision is to provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: This is a technical position within the Income Tax Bureau of the Taxation Division. Candidates of interest will possess a background in customer service and proven attention to detail. For Team Members who excel there are many opportunities for advancement within the DOR & we are often looking to this position to promote those who display positive leadership qualities. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: • Working with individual income tax returns, corporate income tax returns, & property tax credit claims • Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters • Sorting & distributing correspondence • Responding to customer inquiries through telephone calls, e-mails, & written correspondence • Processing returned refunds CORE COMPETENCIES NEEDED: Analytical Thinking Reliable Computer Literate Self-motivated Attention to Detail Problem Solving QUALIFICATIONS: High School diploma or high school equivalency certificate More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-07
Apr 23, 2024
Full Time
Associate Customer Service Representative Department of Revenue Annual Salary: $ 33,914.40 Location: Truman Building - 301 West High Street, Jefferson City, MO DOR's vision is to provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: This is a technical position within the Income Tax Bureau of the Taxation Division. Candidates of interest will possess a background in customer service and proven attention to detail. For Team Members who excel there are many opportunities for advancement within the DOR & we are often looking to this position to promote those who display positive leadership qualities. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: • Working with individual income tax returns, corporate income tax returns, & property tax credit claims • Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters • Sorting & distributing correspondence • Responding to customer inquiries through telephone calls, e-mails, & written correspondence • Processing returned refunds CORE COMPETENCIES NEEDED: Analytical Thinking Reliable Computer Literate Self-motivated Attention to Detail Problem Solving QUALIFICATIONS: High School diploma or high school equivalency certificate More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-07
State of Missouri
Jefferson City, Missouri, United States
Associate Customer Service Representative Department of Revenue Annual Salary: $33,914.40 Location: Truman Building - 301 West High Street, Jefferson City, MO DOR's vision is to provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: The Business Tax Correspondence team processes and responds to customer inquiries regarding sales tax, vendors use tax, consumers use tax, employer withholding tax and tire/battery fee delinquent notices. Our mission is to provide quality service to our customers. Your work will involve assisting individuals and businesses in resolving their delinquent tax accounts. You will be an important part of assuring that the taxpayer is collecting and remitting the correct amount of tax to the Missouri Department of Revenue. Your work will have an impact on the revenue that will ultimately be distributed to the State of Missouri and local cities/counties. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: Sort incoming emails and correspondence. Review business tax accounts and complete technical maintenance required in order to correct or update the Department's records. Respond to customer inquiries either by letter, email or phone call. Generate Billing Statements to request payment of tax due. Process Vendor Debt Offset Reports. Participate in cross education of job functions within the Business Tax Correspondence section and also have the opportunity to learn job functions in other areas of the Taxation Division. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Customer Service Self-directed Attention to Detail Clear Communication QUALIFICATIONS: Possess a high school diploma or proof of high school equivalency (GED) Experience in clerical or office related work. Have a commitment to customer service PREFERRED QUALIFICATIONS: Must be self-motivated Proficient with Microsoft Office and Excel Able to pay attention to details and accuracy in work production Proficient in data entry More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-06
Apr 23, 2024
Full Time
Associate Customer Service Representative Department of Revenue Annual Salary: $33,914.40 Location: Truman Building - 301 West High Street, Jefferson City, MO DOR's vision is to provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: The Business Tax Correspondence team processes and responds to customer inquiries regarding sales tax, vendors use tax, consumers use tax, employer withholding tax and tire/battery fee delinquent notices. Our mission is to provide quality service to our customers. Your work will involve assisting individuals and businesses in resolving their delinquent tax accounts. You will be an important part of assuring that the taxpayer is collecting and remitting the correct amount of tax to the Missouri Department of Revenue. Your work will have an impact on the revenue that will ultimately be distributed to the State of Missouri and local cities/counties. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: Sort incoming emails and correspondence. Review business tax accounts and complete technical maintenance required in order to correct or update the Department's records. Respond to customer inquiries either by letter, email or phone call. Generate Billing Statements to request payment of tax due. Process Vendor Debt Offset Reports. Participate in cross education of job functions within the Business Tax Correspondence section and also have the opportunity to learn job functions in other areas of the Taxation Division. CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Customer Service Self-directed Attention to Detail Clear Communication QUALIFICATIONS: Possess a high school diploma or proof of high school equivalency (GED) Experience in clerical or office related work. Have a commitment to customer service PREFERRED QUALIFICATIONS: Must be self-motivated Proficient with Microsoft Office and Excel Able to pay attention to details and accuracy in work production Proficient in data entry More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-06
State of Missouri
Jefferson City, Missouri, United States
Customer Service Representative-Financial Services Bureau Department of Revenue Annual Salary: $ 36,627.60 Location: Truman Building - 301 West High Street, Jefferson City, MO DOR's Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: Our Customer Service Representative works within our Financial Services Bureau and helps assist customers on motor vehicle refunds regarding overpayments on taxes and fees. The ideal candidate should have excellent customer service skills, as well as, knowledge of motor vehicle laws and procedures. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: Apply a variety of laws, rules, policies, and procedure to verify refund eligibility Process eligible motor vehicle refunds in a timely and accurate manner Communicate with customers via telephone, email, or letter regarding application status and missing documentation Interpret and explain rules, regulations and policies to customers Maintain both an internal email, voicemail inbox and respond to customers accordingly CORE COMPENTENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Self-directed Attention to Detail Clear Communication QUALIFICATIONS: High School diploma or high school equivalency certificate 2-4 years' experience as an associate customer service representative or closely related work Preferred knowledge of motor vehicle policies and procedures PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-18
Apr 19, 2024
Full Time
Customer Service Representative-Financial Services Bureau Department of Revenue Annual Salary: $ 36,627.60 Location: Truman Building - 301 West High Street, Jefferson City, MO DOR's Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: Our Customer Service Representative works within our Financial Services Bureau and helps assist customers on motor vehicle refunds regarding overpayments on taxes and fees. The ideal candidate should have excellent customer service skills, as well as, knowledge of motor vehicle laws and procedures. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: Apply a variety of laws, rules, policies, and procedure to verify refund eligibility Process eligible motor vehicle refunds in a timely and accurate manner Communicate with customers via telephone, email, or letter regarding application status and missing documentation Interpret and explain rules, regulations and policies to customers Maintain both an internal email, voicemail inbox and respond to customers accordingly CORE COMPENTENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Self-directed Attention to Detail Clear Communication QUALIFICATIONS: High School diploma or high school equivalency certificate 2-4 years' experience as an associate customer service representative or closely related work Preferred knowledge of motor vehicle policies and procedures PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-18
State of Missouri
Jefferson City, Missouri, United States
Customer Service Representative Division of Professional Registration Real Estate Commission Position Closes 12/12/2022 Salary $34,968 Job Location: Division of Professional Registration, Real Estate Commission, 3605 Missouri Boulevard, Jefferson City, Missouri 65109. Why you'll love this position: The office promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment. The position will be responsible for reviewing applications for licensure and corresponding with applicants and licensees. Candidates must have good, effective communication skills, be self-motivated with the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines. What you'll do: Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied. Correspond with applicants regarding errors and solutions. Enter information from the application into the licensure system. Prepare applications and supporting documentation for board review. Respond to written and verbal inquiries regarding requirements for licensure, fees, license status and the laws, rules and regulations pertaining to the board. Review national licensing database to check for complaints and disciplinary actions. Maintain a filing system and prepare records for digital imaging. What we are looking for: Minimum Qualifications Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative (Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience) Knowledge of computer applications such as Adobe Acrobat Pro, Microsoft Word, Outlook and Excel More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Brittany Tomblinson at Brittany.tomblinson@pr.mo.gov How to apply: https://mocareers.mo.gov/hiretrue/mo/mocareers/index.html The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-03
Apr 20, 2024
Full Time
Customer Service Representative Division of Professional Registration Real Estate Commission Position Closes 12/12/2022 Salary $34,968 Job Location: Division of Professional Registration, Real Estate Commission, 3605 Missouri Boulevard, Jefferson City, Missouri 65109. Why you'll love this position: The office promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment. The position will be responsible for reviewing applications for licensure and corresponding with applicants and licensees. Candidates must have good, effective communication skills, be self-motivated with the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines. What you'll do: Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied. Correspond with applicants regarding errors and solutions. Enter information from the application into the licensure system. Prepare applications and supporting documentation for board review. Respond to written and verbal inquiries regarding requirements for licensure, fees, license status and the laws, rules and regulations pertaining to the board. Review national licensing database to check for complaints and disciplinary actions. Maintain a filing system and prepare records for digital imaging. What we are looking for: Minimum Qualifications Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative (Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience) Knowledge of computer applications such as Adobe Acrobat Pro, Microsoft Word, Outlook and Excel More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: Brittany Tomblinson at Brittany.tomblinson@pr.mo.gov How to apply: https://mocareers.mo.gov/hiretrue/mo/mocareers/index.html The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-03
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to customer service. Licenses or Certifications: None. Notes to Applicants Who Are We? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. Why work here? If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center is committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network. What’s the Job? As a Customer Care Rep you must have the ability to communicate effectively and give your undivided attention to citizens when delivering customer services. This position will rotate between conducting conversations with customers that want to adopt an animal (Adoptions) and conversations with customers to assess their needs to connect the customer with there sources that will enable them to keep their pet in the home. Recommend alternatives to achieve mutually beneficial outcomes and to deepen the customers’ understanding of our policies and procedures. (Intake). This position will advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating, and maintaining electronic records associated with customers and animals. Customer communication will occur in person, email, fax, phone or 311. The Customer Care Representative will have the ability to respond to inquiries as quickly as possible while showing compassion and empathy and the ability to handle problems with little or no supervision. The ideal candidate will be a professional, extremely strong verbal communicator, with great listening and organization skills. The individual will have the ability to create effortless experiences by assisting our customers in issue resolution with helpful, efficient, and accurate answers to their questions. Able to be a successful team member with strong verbal communication skills who excels at customer interaction, delivers practical solutions, thrives in quick paced, ever changing, ambiguous and collaborative team environment. Pay Range $22.40 - $25.48 Hours Hours may vary. This position will work 40 hours per week and require working weekends and evenings. Job Close Date 04/30/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Animal Center, 7201 Levander Loop Bldg A 78702 Preferred Qualifications Preferred Experience: Experience providing professional and courteous customer service with internal and external customers. Demonstrated ability to communicate, mediate, and negotiate with customers to resolve complex customer service issues. Ability to navigate ambiguity and adapt to a quickly changing environment. Capable of working well under pressure. Bilingual (Spanish). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Communicate with customers in person and receive and respond to customer inquiries via email, fax, phone or 311. Contribute to the programs and services that support the shelter’s live outcome goal. Provide safe and humane handling of animals for the purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events, while adhering to disease management and safety protocols. Safely and humanely handle animals for purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events. Collect payments by accepting cash, making change for cash customers. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of good customer relations practices. Knowledge of animal services and animal related programs. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in observation and classification of animals. Skill in using computers and related software applications. Skill in information analysis and problem solving. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public Ability to make change for cash accurately. Ability to quickly recognize and interpret animal signaling. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Animal Service Customer Care Representative position are: Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to customer service. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Describe your experience providing professional and courteous customer service with internal and external customers. (Open Ended Question) * The ability to communicate, mediate, and negotiate with customers to resolve complex customer service issues are essential in this position. Please briefly describe your ability to resolve complex customer complaints. (Open Ended Question) * Please tell us about your ability to navigate ambiguity and adapt to a quickly changing environment. (Open Ended Question) * Please describe your experience working under pressure with tight deadlines in a professional setting. (Open Ended Question) * Are you bilingual with the ability to fluently speak and write in both English and Spanish? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 24, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to customer service. Licenses or Certifications: None. Notes to Applicants Who Are We? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. Why work here? If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center is committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network. What’s the Job? As a Customer Care Rep you must have the ability to communicate effectively and give your undivided attention to citizens when delivering customer services. This position will rotate between conducting conversations with customers that want to adopt an animal (Adoptions) and conversations with customers to assess their needs to connect the customer with there sources that will enable them to keep their pet in the home. Recommend alternatives to achieve mutually beneficial outcomes and to deepen the customers’ understanding of our policies and procedures. (Intake). This position will advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating, and maintaining electronic records associated with customers and animals. Customer communication will occur in person, email, fax, phone or 311. The Customer Care Representative will have the ability to respond to inquiries as quickly as possible while showing compassion and empathy and the ability to handle problems with little or no supervision. The ideal candidate will be a professional, extremely strong verbal communicator, with great listening and organization skills. The individual will have the ability to create effortless experiences by assisting our customers in issue resolution with helpful, efficient, and accurate answers to their questions. Able to be a successful team member with strong verbal communication skills who excels at customer interaction, delivers practical solutions, thrives in quick paced, ever changing, ambiguous and collaborative team environment. Pay Range $22.40 - $25.48 Hours Hours may vary. This position will work 40 hours per week and require working weekends and evenings. Job Close Date 04/30/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Animal Center, 7201 Levander Loop Bldg A 78702 Preferred Qualifications Preferred Experience: Experience providing professional and courteous customer service with internal and external customers. Demonstrated ability to communicate, mediate, and negotiate with customers to resolve complex customer service issues. Ability to navigate ambiguity and adapt to a quickly changing environment. Capable of working well under pressure. Bilingual (Spanish). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Communicate with customers in person and receive and respond to customer inquiries via email, fax, phone or 311. Contribute to the programs and services that support the shelter’s live outcome goal. Provide safe and humane handling of animals for the purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events, while adhering to disease management and safety protocols. Safely and humanely handle animals for purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events. Collect payments by accepting cash, making change for cash customers. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of good customer relations practices. Knowledge of animal services and animal related programs. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in observation and classification of animals. Skill in using computers and related software applications. Skill in information analysis and problem solving. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public Ability to make change for cash accurately. Ability to quickly recognize and interpret animal signaling. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Animal Service Customer Care Representative position are: Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to customer service. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Describe your experience providing professional and courteous customer service with internal and external customers. (Open Ended Question) * The ability to communicate, mediate, and negotiate with customers to resolve complex customer service issues are essential in this position. Please briefly describe your ability to resolve complex customer complaints. (Open Ended Question) * Please tell us about your ability to navigate ambiguity and adapt to a quickly changing environment. (Open Ended Question) * Please describe your experience working under pressure with tight deadlines in a professional setting. (Open Ended Question) * Are you bilingual with the ability to fluently speak and write in both English and Spanish? Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
CITY OF FRESNO, CA
Fresno, California, United States
Position Description Come and join the City of Fresno in achieving our mission of Building a Better Fresno! The Senior Utility Service Representative is the advanced working/lead level class in the Utility Service Representative series. Under general supervision, provides lead direction to field representatives assigned to servicing single and multi-family residential, commercial and industrial City water system users; and performs specialized field and public contact work. Duties may include, but are not limited to, the following: - Assists in developing and implementing policies and procedures regarding customer service activities. - Provides general oversight and lead direction to Utility Service Representatives, including assigning, training, prioritizing and monitoring their workload. - Maintains records of field staff productivity; prepares monthly productivity and water usage reports based on this information maintained on computer spreadsheets. - Explains billing system to customers; answers customer complaints, including researching complex service questions or problems and follows up as required preparing correspondence, providing advice and counseling, as necessary. - Conducts property inspections of residential and commercial water user facilities and equipment; verifies correct billing and inspection schedules. - Conducts minor water meter repairs and other field training for staff. - Coordinates and communicates with other divisions on common issues involved with providing utilities services. - Answers customer inquiries explaining water system billing information and water regulations. - Performs related duties as required. Full job specification may be viewed at: https://www.fresno.gov/wp-content/uploads/2023/05/JS-Senior-Utility-Service-Representative.pdf The current vacancy exists in the Utilities, Billing and Collection Division of the Finance Department. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months. Please note that future vacancies may have a different assignment and varied duties than listed above. Pay,Benefits, & Work Schedule BENEFITS: UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue 8 - 14.66 hours per month based on years of service. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not assure a place on the eligibility list: OPTION 1: Two (2) years of experience as a Utility Service Representative II with the City of Fresno. AND Associate's Degree or sixty (60) units from an accredited college or university. OPTION 2: Four (4) years of experience involving direct public contact gained in a utility service and/or bill collection setting. AND Associate's Degree or sixty (60) units from an accredited college or university. Two additional qualifying years of experience may be substituted for the required education. If qualifying with education, applicants MUST ATTACH A COPY OF TRANSCRIPTS for education verification (instructions below on how to attach documents). Applications lacking the attachment may be rejected. Additional Requirements Possession of a valid California Driver's License will be required at time of appointment. Candidates considered for hire will be required to provide proof of a valid driver's license and current copy of their driving record. Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the junk mail or spam folders. It is the applicant's responsibility to check these folders as well. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The examination process may consist of the following: APPLICATION REVIEW - Qualifying Only: Applications which meet the minimum qualifications will be reviewed and a limited number of the MOST qualified candidates will be invited to the oral examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills, and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. Oral Examination - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate which may include, but is not limited to, leadership, office technology, interpersonal relations, communication and other job-related items. The oral exam is tentatively scheduled for the week of June 3rd, 2024. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name.") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line. 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to. 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom. 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214.") *If you do not see an appropriate choice, you may use "Reference Attachments." Under Attachment Purpose, you can TYPE a description. 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment. 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return." 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 05/10/2024
Apr 27, 2024
Full Time
Position Description Come and join the City of Fresno in achieving our mission of Building a Better Fresno! The Senior Utility Service Representative is the advanced working/lead level class in the Utility Service Representative series. Under general supervision, provides lead direction to field representatives assigned to servicing single and multi-family residential, commercial and industrial City water system users; and performs specialized field and public contact work. Duties may include, but are not limited to, the following: - Assists in developing and implementing policies and procedures regarding customer service activities. - Provides general oversight and lead direction to Utility Service Representatives, including assigning, training, prioritizing and monitoring their workload. - Maintains records of field staff productivity; prepares monthly productivity and water usage reports based on this information maintained on computer spreadsheets. - Explains billing system to customers; answers customer complaints, including researching complex service questions or problems and follows up as required preparing correspondence, providing advice and counseling, as necessary. - Conducts property inspections of residential and commercial water user facilities and equipment; verifies correct billing and inspection schedules. - Conducts minor water meter repairs and other field training for staff. - Coordinates and communicates with other divisions on common issues involved with providing utilities services. - Answers customer inquiries explaining water system billing information and water regulations. - Performs related duties as required. Full job specification may be viewed at: https://www.fresno.gov/wp-content/uploads/2023/05/JS-Senior-Utility-Service-Representative.pdf The current vacancy exists in the Utilities, Billing and Collection Division of the Finance Department. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period for up to a maximum of two years at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months. Please note that future vacancies may have a different assignment and varied duties than listed above. Pay,Benefits, & Work Schedule BENEFITS: UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. VACATION LEAVE: Accrue 8 - 14.66 hours per month based on years of service. SICK LEAVE: Eight (8) hours per month, available after 90 days SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. BILINGUAL PREMIUM: PAY: $100 per month HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not assure a place on the eligibility list: OPTION 1: Two (2) years of experience as a Utility Service Representative II with the City of Fresno. AND Associate's Degree or sixty (60) units from an accredited college or university. OPTION 2: Four (4) years of experience involving direct public contact gained in a utility service and/or bill collection setting. AND Associate's Degree or sixty (60) units from an accredited college or university. Two additional qualifying years of experience may be substituted for the required education. If qualifying with education, applicants MUST ATTACH A COPY OF TRANSCRIPTS for education verification (instructions below on how to attach documents). Applications lacking the attachment may be rejected. Additional Requirements Possession of a valid California Driver's License will be required at time of appointment. Candidates considered for hire will be required to provide proof of a valid driver's license and current copy of their driving record. Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs. TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the junk mail or spam folders. It is the applicant's responsibility to check these folders as well. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The examination process may consist of the following: APPLICATION REVIEW - Qualifying Only: Applications which meet the minimum qualifications will be reviewed and a limited number of the MOST qualified candidates will be invited to the oral examination. Selection of the most qualified candidates will be based upon those applications demonstrating the greatest breadth and depth of applicable education, experience, skills, and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. Oral Examination - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate which may include, but is not limited to, leadership, office technology, interpersonal relations, communication and other job-related items. The oral exam is tentatively scheduled for the week of June 3rd, 2024. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name.") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line. 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to. 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom. 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214.") *If you do not see an appropriate choice, you may use "Reference Attachments." Under Attachment Purpose, you can TYPE a description. 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment. 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return." 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 05/10/2024
CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description The Customer Service Representative II position serves as the central communication point for the Community Development and Revitalization department and assists the public with completing applications in Neighborly. This is a Temporary Position and No Benefits are associated with it. HIRING HOURLY RANGE: $16.26 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate the importance of functions.) 1. Enters and updates information in Neighborly, the software used to track applications for various programs. 2. Assists with answering the main phone line and provides information to the caller or transfers phone calls appropriately. 3. Assists with greeting visitors to the building and providing information or referring the individuals to the designated staff member. 4. Assists with receiving and processing incoming and outgoing mail. 5. Participates in outreach for department services. 6. Maintains a detailed programmatic knowledge of the department programs. 7. Performs other duties or assumes other responsibilities as apparent or assigned. Minimum Qualifications 1. High School Diploma or GED required. 2. Associate Degree preferred. 3. Four (4) years or more of successful experience in an administrative position. 4. Must possess a valid SC Driver license (or obtain within three (3) months of hire) and meet the requirements of the County's motor vehicle policy. Knowledge, Skills and Abilities SUCCESS FACTORS: 1. Display honesty, trustworthiness, dependability, and respectfulness at all times. 2. Relate to routine operations in a manner that is consistent with existing solutions to problems to conform to established policies and procedures. 3. Analyze and interpret data and other information before preparation of reports. 4. Embrace change and actively support all efforts to improve processes and increase cooperation, communication, and collaboration between and among co-workers, departments, County officials, officials from other jurisdictions, the business community, and the general public. 5. Demonstrate sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments on or before the deadline. 6. Safeguard confidential information and use or disclose the information only as expressly authorized or specifically required while performing specific job duties. 7. Attentive to the County's standards for customer service, accuracy, quality, and efficiency as outlined in County policies and procedures and ensure that all work performed meets those standards.Closing Date/Time:
Mar 22, 2024
Temporary
Description The Customer Service Representative II position serves as the central communication point for the Community Development and Revitalization department and assists the public with completing applications in Neighborly. This is a Temporary Position and No Benefits are associated with it. HIRING HOURLY RANGE: $16.26 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate the importance of functions.) 1. Enters and updates information in Neighborly, the software used to track applications for various programs. 2. Assists with answering the main phone line and provides information to the caller or transfers phone calls appropriately. 3. Assists with greeting visitors to the building and providing information or referring the individuals to the designated staff member. 4. Assists with receiving and processing incoming and outgoing mail. 5. Participates in outreach for department services. 6. Maintains a detailed programmatic knowledge of the department programs. 7. Performs other duties or assumes other responsibilities as apparent or assigned. Minimum Qualifications 1. High School Diploma or GED required. 2. Associate Degree preferred. 3. Four (4) years or more of successful experience in an administrative position. 4. Must possess a valid SC Driver license (or obtain within three (3) months of hire) and meet the requirements of the County's motor vehicle policy. Knowledge, Skills and Abilities SUCCESS FACTORS: 1. Display honesty, trustworthiness, dependability, and respectfulness at all times. 2. Relate to routine operations in a manner that is consistent with existing solutions to problems to conform to established policies and procedures. 3. Analyze and interpret data and other information before preparation of reports. 4. Embrace change and actively support all efforts to improve processes and increase cooperation, communication, and collaboration between and among co-workers, departments, County officials, officials from other jurisdictions, the business community, and the general public. 5. Demonstrate sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments on or before the deadline. 6. Safeguard confidential information and use or disclose the information only as expressly authorized or specifically required while performing specific job duties. 7. Attentive to the County's standards for customer service, accuracy, quality, and efficiency as outlined in County policies and procedures and ensure that all work performed meets those standards.Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Failure to submit the Application will result in disqualification. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. DESCRIPTION THE AGENCY: The Alameda County Auditor-Controller Agency is a general government agency which provides direct services to County residents as well as administrative and operational support to County departments. The Agency develops and maintains the County’s accounting, payroll, audit, tax analysis, budget and grants, contract compliance, and cost plan systems and procedures. The Central Collections Department collects receivables mandated by State and federal laws and regulations. The Office of the Clerk-Recorder provides for the recording of all recordable documents and maps, collection and distribution of fees and taxes from recording documents, and maintenance of the vital statistics register. For more detailed information about the agency, visit: Alameda County Auditor-Controller's Office . THE POSITION Under general supervision and direction, in the Auditor-Controller/Clerk-Recorder Agency, to perform routine and moderately difficult and/or technical clerical work involving the exercise of some independent judgment in following instructions within established policies and procedures. Incumbents of this classification are expected to respond to inquiries from the public or other County departments and may be responsible for maintaining a variety of records and/or monitoring and compiling data from a variety of sources and are expected to do related work as required. This is the entry-level general clerical classification in this flexibly staffed series. Incumbents of this classification provide less complicated but nevertheless sensitive clerical work, usually under specific directions. Incumbents may work independently with the supervisor or lead clerk available to answer questions or manage unusual situations. Positions at this level require that incumbents have the ability to identify and correct errors in basic English usage or arithmetic. It is flexibly staffed with the higher classification of Auditor Associate II, where the incumbents perform many of the same duties, but have achieved competency and knowledge of the full range of duties at this level and may also be assigned to complete similar, but more complex duties exercising greater independent judgment and discretion. Incumbents may be assigned anywhere in the County and are expected to rotate through various units of the Auditor-Controller/Clerk-Recorder Agency as needed to accommodate employee development, staffing, and training needs of the Agency. Incumbents must demonstrate proficiency in two units or more of the Clerk-Recorder’s Office (Scanning/Indexing, Customer Service, Vitals/General Business, Marriages, Recording, Archive/Preservation, Administrative Services); Central Collections Division (Accounting, Administration Support/Public Contact Customer Service); and/or Auditor-Controller’s Office (Specialized Accounting, Workers’ Compensation/Benefits, Central Payroll, Contracts, Contract Compliance, SLEB Certification, Warrants, Claims, Tax Analysis, Management Services) prior to promotion to the next level of Auditor Associate II. An Auditor Associate I is expected to gain experience and demonstrate proficiency which qualifies them to promotion to the higher level of Auditor Associate II within one year of full-time experience. Appointment at the Auditor Associate I level will not be extended beyond one (1) year. For more detailed information about the job classification, visit: Auditor Associate I (#1527) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the classification of Clerk II or in an equivalent or higher level clerical classification in Alameda County classified service. OR II Experience : The equivalent of two (2) years full-time clerical experience including one (1) year full-time experience performing duties of a complex and technical nature in applying legal statues and rules requiring expertise and specialized knowledge. Substitution : Education from an accredited college or university may be substituted for the required experience on a year-for-year basis. One (1) year of education shall consist of either 30 semester or 45 quarter units. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Business arithmetic. Business correspondence, filing, and standard office equipment operations. Techniques and practices for dealing with individuals from various socioeconomic and ethnic groups both on the telephone and in person and through correspondence (including stressful contact with irate and/or hostile individuals). Modern office methods and equipment, including commonly used computer spreadsheets, word processing, and centralized financial and personnel/payroll programs, preferably ALCOLINK/HRMS. Ability to : Establish and maintain effective working relationships with the public, including co-workers. Prioritize work and coordinate several activities to meet critical deadlines. Operate common modern office machines, including calculator, computer, printer, and fax. Locate and provide basic analysis of data found in large accounting and payroll systems, such as those maintained by the Auditor Agency. Prepare periodic and special accounting and payroll reports. Identify and correct errors in a variety of mathematical computations and financial/payroll documents. Work independently when given specific instructions. Apply rules and regulations to specific cases. Communicate effectively orally and in writing. Research and correct documents for errors. Maintain accurate records. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A written test (pass/fail). The highest scoring candidates will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, May 10, 2024 Review of Minimum Qualifications: by week of May 13, 2024 Written Examination: week of June 10, 2024 Civil Service Oral Examination: week of July 22, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 16, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Failure to submit the Application will result in disqualification. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. DESCRIPTION THE AGENCY: The Alameda County Auditor-Controller Agency is a general government agency which provides direct services to County residents as well as administrative and operational support to County departments. The Agency develops and maintains the County’s accounting, payroll, audit, tax analysis, budget and grants, contract compliance, and cost plan systems and procedures. The Central Collections Department collects receivables mandated by State and federal laws and regulations. The Office of the Clerk-Recorder provides for the recording of all recordable documents and maps, collection and distribution of fees and taxes from recording documents, and maintenance of the vital statistics register. For more detailed information about the agency, visit: Alameda County Auditor-Controller's Office . THE POSITION Under general supervision and direction, in the Auditor-Controller/Clerk-Recorder Agency, to perform routine and moderately difficult and/or technical clerical work involving the exercise of some independent judgment in following instructions within established policies and procedures. Incumbents of this classification are expected to respond to inquiries from the public or other County departments and may be responsible for maintaining a variety of records and/or monitoring and compiling data from a variety of sources and are expected to do related work as required. This is the entry-level general clerical classification in this flexibly staffed series. Incumbents of this classification provide less complicated but nevertheless sensitive clerical work, usually under specific directions. Incumbents may work independently with the supervisor or lead clerk available to answer questions or manage unusual situations. Positions at this level require that incumbents have the ability to identify and correct errors in basic English usage or arithmetic. It is flexibly staffed with the higher classification of Auditor Associate II, where the incumbents perform many of the same duties, but have achieved competency and knowledge of the full range of duties at this level and may also be assigned to complete similar, but more complex duties exercising greater independent judgment and discretion. Incumbents may be assigned anywhere in the County and are expected to rotate through various units of the Auditor-Controller/Clerk-Recorder Agency as needed to accommodate employee development, staffing, and training needs of the Agency. Incumbents must demonstrate proficiency in two units or more of the Clerk-Recorder’s Office (Scanning/Indexing, Customer Service, Vitals/General Business, Marriages, Recording, Archive/Preservation, Administrative Services); Central Collections Division (Accounting, Administration Support/Public Contact Customer Service); and/or Auditor-Controller’s Office (Specialized Accounting, Workers’ Compensation/Benefits, Central Payroll, Contracts, Contract Compliance, SLEB Certification, Warrants, Claims, Tax Analysis, Management Services) prior to promotion to the next level of Auditor Associate II. An Auditor Associate I is expected to gain experience and demonstrate proficiency which qualifies them to promotion to the higher level of Auditor Associate II within one year of full-time experience. Appointment at the Auditor Associate I level will not be extended beyond one (1) year. For more detailed information about the job classification, visit: Auditor Associate I (#1527) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the classification of Clerk II or in an equivalent or higher level clerical classification in Alameda County classified service. OR II Experience : The equivalent of two (2) years full-time clerical experience including one (1) year full-time experience performing duties of a complex and technical nature in applying legal statues and rules requiring expertise and specialized knowledge. Substitution : Education from an accredited college or university may be substituted for the required experience on a year-for-year basis. One (1) year of education shall consist of either 30 semester or 45 quarter units. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of : Business arithmetic. Business correspondence, filing, and standard office equipment operations. Techniques and practices for dealing with individuals from various socioeconomic and ethnic groups both on the telephone and in person and through correspondence (including stressful contact with irate and/or hostile individuals). Modern office methods and equipment, including commonly used computer spreadsheets, word processing, and centralized financial and personnel/payroll programs, preferably ALCOLINK/HRMS. Ability to : Establish and maintain effective working relationships with the public, including co-workers. Prioritize work and coordinate several activities to meet critical deadlines. Operate common modern office machines, including calculator, computer, printer, and fax. Locate and provide basic analysis of data found in large accounting and payroll systems, such as those maintained by the Auditor Agency. Prepare periodic and special accounting and payroll reports. Identify and correct errors in a variety of mathematical computations and financial/payroll documents. Work independently when given specific instructions. Apply rules and regulations to specific cases. Communicate effectively orally and in writing. Research and correct documents for errors. Maintain accurate records. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A written test (pass/fail). The highest scoring candidates will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT AND SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, May 10, 2024 Review of Minimum Qualifications: by week of May 13, 2024 Written Examination: week of June 10, 2024 Civil Service Oral Examination: week of July 22, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/10/2024 5:00:00 PM
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses or Certifications: None. Notes to Applicants Position Overview: This position performs administrative support duties for the APH Communicable Disease Unit’s clinics. Responsibilities include managing clinic phone lines, welcoming and registering patients in STD and TB clinics, scanning patient documents, processing medical records, and handling filing and purging tasks as necessary. Additionally, the position entails cash handling and reporting duties. The role extends to assisting with chaperoning and translating during clinic visits, as well as providing support to medical social workers, Disease Intervention staff, clients, and TB Outreach staff. APH Information: This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your application: Incomplete applications will not be considered. Qualifying education experience, knowledge, skills, and abilities must be clearly stated on your application. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the hiring department. Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Additional Information: When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. If you are selected to Interview: This position will have an in-person interview(s). This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required. Military/Veterans must p r ovide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $21.18 - $23.56 Hours Monday- Friday, 8:00AM - 5:00PM Job Close Date 04/29/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location RBJ Health Center, 15 Waller St. Austin, Texas 78702 Preferred Qualifications Preferred Experience: Customer service experience in healthcare Experience in using electronic health records systems, preferably eClinicalWorks Bilingual in English and Spanish Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * Describe your experience and proficiency level in using electronic health records: include EHR's name, number of years, and level of usage. (Open Ended Question) * Customer Service skills are essential in this position. In your opinion, what is the most important aspect of Customer Service? (Open Ended Question) * Describe your experience working with people of different cultural and socioeconomic backgrounds. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 13, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Licenses or Certifications: None. Notes to Applicants Position Overview: This position performs administrative support duties for the APH Communicable Disease Unit’s clinics. Responsibilities include managing clinic phone lines, welcoming and registering patients in STD and TB clinics, scanning patient documents, processing medical records, and handling filing and purging tasks as necessary. Additionally, the position entails cash handling and reporting duties. The role extends to assisting with chaperoning and translating during clinic visits, as well as providing support to medical social workers, Disease Intervention staff, clients, and TB Outreach staff. APH Information: This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health’s website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy. Regarding your application: Incomplete applications will not be considered. Qualifying education experience, knowledge, skills, and abilities must be clearly stated on your application. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the hiring department. Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Additional Information: When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. If you are selected to Interview: This position will have an in-person interview(s). This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, including High School graduation or GED , undergraduate, and graduate degrees, will be required. Military/Veterans must p r ovide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $21.18 - $23.56 Hours Monday- Friday, 8:00AM - 5:00PM Job Close Date 04/29/2024 Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location RBJ Health Center, 15 Waller St. Austin, Texas 78702 Preferred Qualifications Preferred Experience: Customer service experience in healthcare Experience in using electronic health records systems, preferably eClinicalWorks Bilingual in English and Spanish Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates necessary medical services and resources for patients, and serves as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs. Works with physicians and other clinic staff to evaluate and identify resources or services needed for patients. Interviews and gathers information to assist patients with obtaining needed resources or services. Interprets and explains rules and regulations, Department policies and procedures, and assists patients with applying for various programs and services. Research and contact pharmaceutical companies for drugs, equipment, information and other services. Encourages companies, programs, or other entities to donate or assist with needed pharmaceutical drugs, equipment, or other services. Develops, coordinates and maintain confidential record keeping and filling systems pertaining to patient requests. Assist staff with clinic programs and outreach activities. Compiles statistical data for various reports and tracks patients, services and resources, cost analysis, and clinic operations. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local City, state, federal and health laws, rules, and regulations Knowledge of community programs and services Knowledge of pharmaceutical drugs, medical equipment, medical conditions, and other patient care needs Skill in coordination between patients, clinic staff, and others Skill in research and persuasion Skill in establishing and maintaining good working relationships with the patients, clinic staff, organizations, and companies Skill in effectively utilizing community resources and programs Skill in oral and written communication Ability to take initiative and work independently Ability to work well with individuals from a variety of different backgrounds and experience, including patients, clinic staff, community organizations, and companies Ability to compile reports on clinic operations, resources, cost analysis, and other services Skill in use of basic office equipment, personal computers, and software (i.e. Word, Access and Power Point). Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Associate degree in a health, science, or in a field related to the job, plus two (2) years of experience with public health or patient services. Any combination of related education and experience may be substituted. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * Describe your experience and proficiency level in using electronic health records: include EHR's name, number of years, and level of usage. (Open Ended Question) * Customer Service skills are essential in this position. In your opinion, what is the most important aspect of Customer Service? (Open Ended Question) * Describe your experience working with people of different cultural and socioeconomic backgrounds. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44909 Open to all qualified persons. Posted 10/20/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative position underfilling for the Safety Specialist, Elevator with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. This position will report to the Elevator Safety Supervisor: Elevator Safety Representatives will, under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; Position will train to Investigate accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; Incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. Additional Position Criteria This position is subject to Standby/Call back. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe in detail where you gained your experience in the building trades, industrial operations, and/or mechanical trades. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 43355 Open to all qualified persons. Posted 08/01/2023 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Incumbents continue to receive training in performing the inspection duties described in the series concept. This is the continuing trainee level in the series and progression to the next level in the series may occur upon meeting minimum qualifications, satisfactory performance and with the recommendation of the appointing authority. This is a Safety Representative Elevator position with the Department of Business & Industry, Division of Industrial Relations, Mechanical Compliance Section (MCS) in Las Vegas. The incumbent will report to the Elevator Safety Supervisor: Elevator Safety Representatives will under close supervision, receive training in, and perform the following: promote recognized safety practices among businesses throughout Nevada covered by State and federal safety and health laws, and regulations. Incumbents will train to perform safety inspections of elevators, escalators, dumbwaiters, moving walks, personnel hoists, and related equipment to prepare written reports using technical references and applicable codes and standards; incumbent will train to Investigate all accidents and complaints concerning elevators and related equipment which include interviewing complainants/witnesses, inspecting equipment, determining cause and appropriate method of correction; incumbent will train to provide technical assistance in response to inquiries from designers, constructors, architects, owners, users, service and repair organizations. Incumbents may be required to work shifts other than 7:00am to 4:00pm, to include nights/weekends and Holidays. Incumbent will be required to use State vehicle to conduct State business. Persons interested in this position should have the ability to work in a fast-paced environment, have exceptional organizational and analytical skills, and possess the ability to provide quality and professional customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and one year of experience in the construction, installation, repair, and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and two years of experience as described above; OR graduation from high school or equivalent education and three years of experience as described above; OR one year of experience as a Safety Associate, Elevator - DIR in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a State of Nevada Elevator Inspector's Certificate of Competency within twelve months of appointment and as a condition of continuing employment. For the Safety Representative, Elevator - DIR, incumbents must obtain and maintain a Qualified Elevator Inspector's (QEI) Certificate within thirty-six months of appointment and as a condition of continuing employment. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. For the Safety Supervisor, Elevator - DIR and Safety Specialist, Elevator - DIR, a Qualified Elevator Inspector's (QEI) Certificate is required at the time of application and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204