CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description DESCRIPTION : The Information Technology Department, Support Services Division is hiring a part-time Office Specialist II. This position serves as the City Hall Receptionist and is the initial point of contact for residents visiting or calling the City. The ideal candidate will be an experienced customer service-oriented individual that will greet visitors, answer phones, and assist customers in attaining appropriate City services. In addition, this position is responsible for answering questions, document creation and preparation, report writing and reviewing, resource scheduling, research, general clerical functions, and other similar duties. The ideal candidate must be committed to excellent customer service, and have experience in a clerical setting answering multi-line phones and greeting customers. Applicants must have experience using the Microsoft Office Suite of products (Word, Excel, PowerPoint, and Outlook) and have basic knowledge of City government operations. Please Note: The current vacancy is a part-time position. The anticipated work schedule is Monday - Friday from 12:30 p.m. to 5:00 p.m. DEFINITION Under direct supervision, performs a variety of routine clerical duties to support the operations of the assigned department. DISTINGUISHING CHARACTERISTICS The Office Specialist II is the Entry level classification in the Administrative series. The employee performs a full range of general clerical support functions. The Office Specialist II is distinguished from the Office Aide by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Director of their designated department or his/her designee. No supervision is exercised. Examples of Duties Duties may include, but are not limited to, the following: Greets and receives visitors and answers incoming calls; answers routine questions and provides basic departmental information; distributes forms, permits and informational materials; routes or directs individuals to supervisors, staff members or external agencies as appropriate Prepares a variety of documents in draft and final form from written or oral instructions, including basic letters, forms, charts and summary reports; reviews and proofreads a variety of written documents and records for completeness, accuracy and correct grammar, spelling and punctuation, including correspondence, timesheets, invoices and requisitions Enters requisitions for purchase orders, budget transfers, and payments; follow through to ensure correct and timely completion Records, files and maintains information and alphanumeric data; compiles and prepares basic reports regarding departmental activities by researching, compiling and summarizing information contained in various sources such as paper and electronic files, database software, correspondence and notes Schedules conference rooms and facilities for meetings and events; registers participants in classes and sports programs; collects and processes fees; issues receipts, permits and contracts Creates, labels and maintains electronic and paper filing systems; scans, files, maintains, purges and archives correspondence, records and other written documents Opens, sorts and distributes incoming mail; prepares letters and informational materials for outgoing mail Prints documents and makes photocopies; compiles, prepares and organizes documents for mailing, distribution and use by department staff Orders and maintains inventory of departmental supplies; processes invoices for payment; creates and processes purchase orders May provide assistance with department software operation and troubleshooting Provides backup support to other staff Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of increasingly responsible experience performing general clerical duties. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Objectives, programs, policies and procedures of the assigned department Principles and procedures of record keeping and reporting Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including a personal computer, tablet and related software Operate a motor vehicle in a safe manner Ability to: Understand and apply departmental policies and procedures Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Maintain professionalism, courtesy and composure at all times, including stressful situations, and handle disputes and complaints in a calm manner Prepare and maintain accurate and precise written documents such as reports, records, forms and correspondence Understand and follow oral and written instructions Communicate clearly and concisely, orally and in writing Use proper English, spelling, grammar and punctuation Perform basic arithmetic computations with speed and accuracy Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines Effectively handle multiple priorities and organize workload Work independently and efficiently Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with City staff, customers, vendors, contractors, and the public. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Various Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Part-Time Represented Employees Part-time represented employees enjoy a generous allotment of $1,200 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. The City also provides a Cafeteria Allotment that may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. The Cafeteria Allotment is $1,200 and prorated for part-time employees based on their full-time equivalency. For example, an employee in a .5 position would receive $600 per month. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays The City observes 12 paid holidays each calendar year, plus one floating day. Part-time City employees receive a proration of the 13 paid holidays each calendar year based on their schedule. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 5/7/2024 11:59 PM Pacific
May 01, 2024
Part Time
The City of Temecula is an Equal Opportunity Employer. Position Description DESCRIPTION : The Information Technology Department, Support Services Division is hiring a part-time Office Specialist II. This position serves as the City Hall Receptionist and is the initial point of contact for residents visiting or calling the City. The ideal candidate will be an experienced customer service-oriented individual that will greet visitors, answer phones, and assist customers in attaining appropriate City services. In addition, this position is responsible for answering questions, document creation and preparation, report writing and reviewing, resource scheduling, research, general clerical functions, and other similar duties. The ideal candidate must be committed to excellent customer service, and have experience in a clerical setting answering multi-line phones and greeting customers. Applicants must have experience using the Microsoft Office Suite of products (Word, Excel, PowerPoint, and Outlook) and have basic knowledge of City government operations. Please Note: The current vacancy is a part-time position. The anticipated work schedule is Monday - Friday from 12:30 p.m. to 5:00 p.m. DEFINITION Under direct supervision, performs a variety of routine clerical duties to support the operations of the assigned department. DISTINGUISHING CHARACTERISTICS The Office Specialist II is the Entry level classification in the Administrative series. The employee performs a full range of general clerical support functions. The Office Specialist II is distinguished from the Office Aide by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Director of their designated department or his/her designee. No supervision is exercised. Examples of Duties Duties may include, but are not limited to, the following: Greets and receives visitors and answers incoming calls; answers routine questions and provides basic departmental information; distributes forms, permits and informational materials; routes or directs individuals to supervisors, staff members or external agencies as appropriate Prepares a variety of documents in draft and final form from written or oral instructions, including basic letters, forms, charts and summary reports; reviews and proofreads a variety of written documents and records for completeness, accuracy and correct grammar, spelling and punctuation, including correspondence, timesheets, invoices and requisitions Enters requisitions for purchase orders, budget transfers, and payments; follow through to ensure correct and timely completion Records, files and maintains information and alphanumeric data; compiles and prepares basic reports regarding departmental activities by researching, compiling and summarizing information contained in various sources such as paper and electronic files, database software, correspondence and notes Schedules conference rooms and facilities for meetings and events; registers participants in classes and sports programs; collects and processes fees; issues receipts, permits and contracts Creates, labels and maintains electronic and paper filing systems; scans, files, maintains, purges and archives correspondence, records and other written documents Opens, sorts and distributes incoming mail; prepares letters and informational materials for outgoing mail Prints documents and makes photocopies; compiles, prepares and organizes documents for mailing, distribution and use by department staff Orders and maintains inventory of departmental supplies; processes invoices for payment; creates and processes purchase orders May provide assistance with department software operation and troubleshooting Provides backup support to other staff Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of increasingly responsible experience performing general clerical duties. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Objectives, programs, policies and procedures of the assigned department Principles and procedures of record keeping and reporting Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including a personal computer, tablet and related software Operate a motor vehicle in a safe manner Ability to: Understand and apply departmental policies and procedures Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Maintain professionalism, courtesy and composure at all times, including stressful situations, and handle disputes and complaints in a calm manner Prepare and maintain accurate and precise written documents such as reports, records, forms and correspondence Understand and follow oral and written instructions Communicate clearly and concisely, orally and in writing Use proper English, spelling, grammar and punctuation Perform basic arithmetic computations with speed and accuracy Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines Effectively handle multiple priorities and organize workload Work independently and efficiently Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with City staff, customers, vendors, contractors, and the public. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Various Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Part-Time Represented Employees Part-time represented employees enjoy a generous allotment of $1,200 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. The City also provides a Cafeteria Allotment that may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. The Cafeteria Allotment is $1,200 and prorated for part-time employees based on their full-time equivalency. For example, an employee in a .5 position would receive $600 per month. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays The City observes 12 paid holidays each calendar year, plus one floating day. Part-time City employees receive a proration of the 13 paid holidays each calendar year based on their schedule. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 5/7/2024 11:59 PM Pacific
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Announcement Number: 1832544772 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION, BUILDINGS UNIT HVACR Specialist II Las Vegas The Legislative Counsel Bureau (LCB) is seeking qualified candidates to fill a full-time Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) Specialist II position at our Las Vegas campus. The LCB is a nonpartisan agency that provides professional, technical, and administrative support to the Nevada Legislature. Position Description: Under the direction of the Facilities Manager, the HVACR Specialist II is responsible for the installation, operation, maintenance, and repair of a wide variety of heating, ventilation, air conditioning, and refrigeration equipment within a governmental office setting. Duties & RESPONSIBILITIES: This list provides a range of the duties performed by the HVACR Specialist II; it does not include all of the essential functions of the job. • Reduce equipment downtime by responding to work orders in a timely and skilled manner. • Create, review, and adjust preventative maintenance procedures for new and existing equipment that includes proper documentation outlining time and materials for billing purposes. • Diagnose equipment problems using appropriate tools and equipment such as brazers, solders, torches, voltmeters, etc. • Monitor Building Automation Systems (BASs) and Direct Digital Controls, making necessary adjustments to provide comfortable working environments, conserve energy, and prolong equipment life. • Maintain auxiliary equipment such as motors, pumps, fans, pipe systems, compressors, humidifiers, condensers, and pneumatic and electronic control units. • Adhere to established maintenance schedules to replace filters, lubricate motors and fans, replace belts, conduct chemical analyses and add treatment chemicals in correct proportion, and clean mechanical equipment located throughout the facilities. • Inspect and maintain equipment for proper functioning, checking meters, gauges, and other instruments. • Log information related to temperatures, pressures, fuel consumption, water level, date, time, and response to emergencies such as utility and equipment failure. • Repair and modify equipment by repairing damaged pipes or valves including brazing, soldering, pipe fitting, or replacing with new components. • Troubleshoot electrical circuits associated with HVACR, including tracing and rewiring circuits, repairing or replacing electrical components. • Repair or replace burner gun assemblies. • Recover refrigerant and recharge refrigeration equipment. • Improve energy efficiency of older equipment by installing new components such as thermostats, timers, or insulation. • Purchase parts and materials, maintain inventory, and prepare and retain records relative to inventory and other work activities. • Adhere to safety procedures including use of personal protective equipment and proper storage, handling, and disposal of coolants and chemicals in accordance with best practice and regulatory requirements. • Assist contractors by providing needed information related to existing HVACR equipment and systems, and review contractor bids and completed work for quality assurance • Other duties as assigned. Qualifications: The successful candidate will possess the following knowledge, skills, certifications and licenses: • Experience and understanding of practices associated with construction, maintenance, and repair of buildings & grounds, building automation systems, and direct digital controls; operation of variable air volume systems, and other associated equipment related to HVAC. • Working knowledge of software systems including Microsoft Office Suite, Microsoft Project, and AutoCAD. • Ability to communicate effectively, both verbally and in writing, to summarize and explain complex HVACR issues to management. • A valid driver's license at time of hire and as a condition of continued employment. • OHSA-10 and Asbestos Operations & Maintenance-16 • Completion of a recognized HVACR apprenticeship program followed by 1 year of journey- level experience in the installation, operation, maintenance, and repair of HVAC, or 1 year of experience as an HVACR Specialist I for State of Nevada or Legislative Counsel Bureau, or an equivalent combination of education and experience. • High school diploma or equivalent education. Salary: The annual salary for this position is set at a grade 36, which has a salary range of $60,635 to $90,180, based upon the employee/employer paid retirement option. An employer-paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be determined based upon experience. Benefits: The State benefits package includes enrollment into the Public Employees' Retirement System (www.nvpers.org), a selection of Public Employee's Benefits Program health insurance plans (www.pebp.state.nv.us), twelve paid holidays, paid annual leave and sick leave. Other optional voluntary benefits are also available, including a deferred compensation program. Working Environment: The working environment may include dirt, pollen, insects, inclement weather, moving equipment, noise from equipment and temperature extremes. The person in this position must be able to lift up to 50 pounds, climb ladders and scaffolding, access roof hatches, walk, stand, crouch, grab, hold, push, pull, bend, use arms above the head, use equipment, power and hand tools, computers, and various office machines. Overtime is required, especially during peak times of the year in preparation for and during the Legislative Session. Overtime is compensated at a time-and- one-half rate and may be paid or stored as compensatory leave. The HVACR Specialist II will participate in a rotational on-call schedule and must be available for work after hours and on weekends and holidays. APPLICATION PROCESS: Applicants are required to have a background check and any offer of employment is conditional pending the results of the background check. Applicants must submit an LCB Employment Application and are encouraged to submit a résumé and cover letter with references. The LCB application can be found at: http://www.leg.state.nv.us/App/CareerOpenings/A/. This recruitment is open until the position is filled, but applicants are encouraged to submit materials as soon as possible as screening, interviewing and selection will begin immediately. Applications may be emailed to LCBHR-Employment@lcb.state.nv.us, or may instead be mailed to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, NV 89701-4747 The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information (GINA), or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us in order to request reasonable accommodations to enable participation in the hiring process. Applicants will not be disqualified from consideration based upon requests for reasonable accommodations. (Revised 4/10/2024) Closing Date/Time: Until recruitment needs are satisfied
Apr 11, 2024
Full Time
Announcement Number: 1832544772 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION, BUILDINGS UNIT HVACR Specialist II Las Vegas The Legislative Counsel Bureau (LCB) is seeking qualified candidates to fill a full-time Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) Specialist II position at our Las Vegas campus. The LCB is a nonpartisan agency that provides professional, technical, and administrative support to the Nevada Legislature. Position Description: Under the direction of the Facilities Manager, the HVACR Specialist II is responsible for the installation, operation, maintenance, and repair of a wide variety of heating, ventilation, air conditioning, and refrigeration equipment within a governmental office setting. Duties & RESPONSIBILITIES: This list provides a range of the duties performed by the HVACR Specialist II; it does not include all of the essential functions of the job. • Reduce equipment downtime by responding to work orders in a timely and skilled manner. • Create, review, and adjust preventative maintenance procedures for new and existing equipment that includes proper documentation outlining time and materials for billing purposes. • Diagnose equipment problems using appropriate tools and equipment such as brazers, solders, torches, voltmeters, etc. • Monitor Building Automation Systems (BASs) and Direct Digital Controls, making necessary adjustments to provide comfortable working environments, conserve energy, and prolong equipment life. • Maintain auxiliary equipment such as motors, pumps, fans, pipe systems, compressors, humidifiers, condensers, and pneumatic and electronic control units. • Adhere to established maintenance schedules to replace filters, lubricate motors and fans, replace belts, conduct chemical analyses and add treatment chemicals in correct proportion, and clean mechanical equipment located throughout the facilities. • Inspect and maintain equipment for proper functioning, checking meters, gauges, and other instruments. • Log information related to temperatures, pressures, fuel consumption, water level, date, time, and response to emergencies such as utility and equipment failure. • Repair and modify equipment by repairing damaged pipes or valves including brazing, soldering, pipe fitting, or replacing with new components. • Troubleshoot electrical circuits associated with HVACR, including tracing and rewiring circuits, repairing or replacing electrical components. • Repair or replace burner gun assemblies. • Recover refrigerant and recharge refrigeration equipment. • Improve energy efficiency of older equipment by installing new components such as thermostats, timers, or insulation. • Purchase parts and materials, maintain inventory, and prepare and retain records relative to inventory and other work activities. • Adhere to safety procedures including use of personal protective equipment and proper storage, handling, and disposal of coolants and chemicals in accordance with best practice and regulatory requirements. • Assist contractors by providing needed information related to existing HVACR equipment and systems, and review contractor bids and completed work for quality assurance • Other duties as assigned. Qualifications: The successful candidate will possess the following knowledge, skills, certifications and licenses: • Experience and understanding of practices associated with construction, maintenance, and repair of buildings & grounds, building automation systems, and direct digital controls; operation of variable air volume systems, and other associated equipment related to HVAC. • Working knowledge of software systems including Microsoft Office Suite, Microsoft Project, and AutoCAD. • Ability to communicate effectively, both verbally and in writing, to summarize and explain complex HVACR issues to management. • A valid driver's license at time of hire and as a condition of continued employment. • OHSA-10 and Asbestos Operations & Maintenance-16 • Completion of a recognized HVACR apprenticeship program followed by 1 year of journey- level experience in the installation, operation, maintenance, and repair of HVAC, or 1 year of experience as an HVACR Specialist I for State of Nevada or Legislative Counsel Bureau, or an equivalent combination of education and experience. • High school diploma or equivalent education. Salary: The annual salary for this position is set at a grade 36, which has a salary range of $60,635 to $90,180, based upon the employee/employer paid retirement option. An employer-paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be determined based upon experience. Benefits: The State benefits package includes enrollment into the Public Employees' Retirement System (www.nvpers.org), a selection of Public Employee's Benefits Program health insurance plans (www.pebp.state.nv.us), twelve paid holidays, paid annual leave and sick leave. Other optional voluntary benefits are also available, including a deferred compensation program. Working Environment: The working environment may include dirt, pollen, insects, inclement weather, moving equipment, noise from equipment and temperature extremes. The person in this position must be able to lift up to 50 pounds, climb ladders and scaffolding, access roof hatches, walk, stand, crouch, grab, hold, push, pull, bend, use arms above the head, use equipment, power and hand tools, computers, and various office machines. Overtime is required, especially during peak times of the year in preparation for and during the Legislative Session. Overtime is compensated at a time-and- one-half rate and may be paid or stored as compensatory leave. The HVACR Specialist II will participate in a rotational on-call schedule and must be available for work after hours and on weekends and holidays. APPLICATION PROCESS: Applicants are required to have a background check and any offer of employment is conditional pending the results of the background check. Applicants must submit an LCB Employment Application and are encouraged to submit a résumé and cover letter with references. The LCB application can be found at: http://www.leg.state.nv.us/App/CareerOpenings/A/. This recruitment is open until the position is filled, but applicants are encouraged to submit materials as soon as possible as screening, interviewing and selection will begin immediately. Applications may be emailed to LCBHR-Employment@lcb.state.nv.us, or may instead be mailed to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, NV 89701-4747 The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information (GINA), or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us in order to request reasonable accommodations to enable participation in the hiring process. Applicants will not be disqualified from consideration based upon requests for reasonable accommodations. (Revised 4/10/2024) Closing Date/Time: Until recruitment needs are satisfied
Oklahoma State Department of Health
Osage County, Oklahoma, United States
Job Posting Title Social Services Specialist II or III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 3 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Job Description Location : District 3: Lincoln County - 101 Meadow Ln. Chandler, OK Osage County - 1115 E 15th St. Pawhuska, OK Pawnee County - 501 5th St. Pawnee, OK Noble County - 300 E Fir St. Perry, OK Kay County - 433 Fairview Ave. Ponca City, OK Creek County - 1808 S Hickory St. Sapulpa, OK Payne County - 1321 W 7th Ave. Stillwater, OK Salary: $22.60 - $25.08 per hour Full Time /Part Time: Part-Time Work Schedule: Monday-Friday* Primary Hours: 8:00 am - 5:00 pm* *Agency standard working hours Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Position Description: At this level employees are assigned responsibilities at the full performance level in providing social services to clients in assessing needs and determining eligibility for specific programs and services. This includes managing a caseload requiring both broad and specialized knowledge of all social service programs. Some positions will serve on a psychiatric team and gather and interpret social data affecting a patient’s condition; participate in therapeutic counseling of patients under the direction of a psychiatrist, psychologist, or other social services specialist in a higher-level position; or participate as a member of an interdisciplinary team, giving input on the social history of individuals and contributing to the treatment plan. In addition, employees at this level will contact outside public and private health and welfare agencies and community resources to assist in obtaining aid for clients and their families, and may serve as a field eligibility examiner by conducting reviews of questionable social service cases to determine verification of income, employment and other resources and to document the true situation of the client. Duties: Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Manages a caseload and provides services for individuals and their families. Prepare written materials and resources for professional and lay audiences for a variety of purposes. Disseminate materials and resources related to drug overdose prevention, trauma, ACES, and resilience, and educational information. Develop and deliver public presentations on drug overdose prevention, trauma, ACES, and resilience; conduct media interviews; and provide technical assistance to partners and the general public. Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Develop and maintain subject matter expertise on drug overdose prevention, trauma, ACES, and resilience, as well as the communities to be served; identify evidence-based prevention programs and policies that could meet the needs of the community. Identify and engage stakeholders; establish partnerships with public, private, tribal, and nonprofit organizations; build and maintain multi-disciplinary coalitions or workgroups; and collaborate with partners to leverage resources for advancing statewide efforts related to drug overdose prevention, trauma, ACES, and resilience. Implement or enhance local prevention strategies and mobilize partners to support implementation and sustainability of efforts related to drug overdose prevention, trauma, ACES, and resilience. Develop and deliver staff presentations on topics such as drug overdose prevention, trauma, ACES, and resilience. Serve as district lead for programs, initiatives, and efforts related to drug overdose prevention, social drivers of health, trauma, ACES, resilience. Serve as back-up supervisor for community health workers Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families; assists the family as a unit to function more adequately; counsels clients and arranges for needed treatment or services. Participates on a psychiatric team to gather social data. Assesses the needs of individuals and determines eligibility for specific programs; interviews clients, both in an office setting and on home visits, completes necessary case documents and compiles data to determine eligibility. Refers to and participates in providing programs within the community; utilizes community resources; initiates projects with individuals, families, and community groups. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining overall treatment. Minimum Qualifications: Level II: Education and Experience requirements at this level consist of a master’s degree; or a bachelor’s degree and one year of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Level III: Education and Experience requirements at this level consist of a master’s degree plus two additional years of qualifying experience; or a bachelor’s degree and three years of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Physical Demands and Work Environment: While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Combination of office, vehicle, and homes. Travel may include traveling during inclement weather. Telework: This position is not eligible for Telework Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Mar 08, 2024
Full Time
Job Posting Title Social Services Specialist II or III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 3 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Job Description Location : District 3: Lincoln County - 101 Meadow Ln. Chandler, OK Osage County - 1115 E 15th St. Pawhuska, OK Pawnee County - 501 5th St. Pawnee, OK Noble County - 300 E Fir St. Perry, OK Kay County - 433 Fairview Ave. Ponca City, OK Creek County - 1808 S Hickory St. Sapulpa, OK Payne County - 1321 W 7th Ave. Stillwater, OK Salary: $22.60 - $25.08 per hour Full Time /Part Time: Part-Time Work Schedule: Monday-Friday* Primary Hours: 8:00 am - 5:00 pm* *Agency standard working hours Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Position Description: At this level employees are assigned responsibilities at the full performance level in providing social services to clients in assessing needs and determining eligibility for specific programs and services. This includes managing a caseload requiring both broad and specialized knowledge of all social service programs. Some positions will serve on a psychiatric team and gather and interpret social data affecting a patient’s condition; participate in therapeutic counseling of patients under the direction of a psychiatrist, psychologist, or other social services specialist in a higher-level position; or participate as a member of an interdisciplinary team, giving input on the social history of individuals and contributing to the treatment plan. In addition, employees at this level will contact outside public and private health and welfare agencies and community resources to assist in obtaining aid for clients and their families, and may serve as a field eligibility examiner by conducting reviews of questionable social service cases to determine verification of income, employment and other resources and to document the true situation of the client. Duties: Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Manages a caseload and provides services for individuals and their families. Prepare written materials and resources for professional and lay audiences for a variety of purposes. Disseminate materials and resources related to drug overdose prevention, trauma, ACES, and resilience, and educational information. Develop and deliver public presentations on drug overdose prevention, trauma, ACES, and resilience; conduct media interviews; and provide technical assistance to partners and the general public. Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Develop and maintain subject matter expertise on drug overdose prevention, trauma, ACES, and resilience, as well as the communities to be served; identify evidence-based prevention programs and policies that could meet the needs of the community. Identify and engage stakeholders; establish partnerships with public, private, tribal, and nonprofit organizations; build and maintain multi-disciplinary coalitions or workgroups; and collaborate with partners to leverage resources for advancing statewide efforts related to drug overdose prevention, trauma, ACES, and resilience. Implement or enhance local prevention strategies and mobilize partners to support implementation and sustainability of efforts related to drug overdose prevention, trauma, ACES, and resilience. Develop and deliver staff presentations on topics such as drug overdose prevention, trauma, ACES, and resilience. Serve as district lead for programs, initiatives, and efforts related to drug overdose prevention, social drivers of health, trauma, ACES, resilience. Serve as back-up supervisor for community health workers Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families; assists the family as a unit to function more adequately; counsels clients and arranges for needed treatment or services. Participates on a psychiatric team to gather social data. Assesses the needs of individuals and determines eligibility for specific programs; interviews clients, both in an office setting and on home visits, completes necessary case documents and compiles data to determine eligibility. Refers to and participates in providing programs within the community; utilizes community resources; initiates projects with individuals, families, and community groups. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining overall treatment. Minimum Qualifications: Level II: Education and Experience requirements at this level consist of a master’s degree; or a bachelor’s degree and one year of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Level III: Education and Experience requirements at this level consist of a master’s degree plus two additional years of qualifying experience; or a bachelor’s degree and three years of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Physical Demands and Work Environment: While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Combination of office, vehicle, and homes. Travel may include traveling during inclement weather. Telework: This position is not eligible for Telework Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Administrative Specialist II performs a variety of secretarial, clerical, and general office assistance duties to support the activities of the assigned department. Work involves preparing and maintaining a variety of files and documents, answering telephone calls, greeting the public, and routing communications. The employee is responsible for performing general clerical duties such as preparing photocopies, processing mail, and compiling data for reports. Examples of Duties Answers incoming calls, greets visitors, and answers inquiries related to the county or specific department, and direct visitors to the correct employee or department as necessary. Processes incoming and outgoing mail; routes mail to the proper recipient. Utilizes computerized data entry equipment and various word processing, spreadsheet, and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; establishes and maintains files. Maintains office supply inventories, ordering and distributing supplies as necessary. Regular and punctual attendance is required. Files charts; faxes and copies medical charts as needed. Receives and processes payments from patients; checks flow sheets for billing. Screens potential clients; checks eligibility of patients; prepares patient charts for the primary care nurses. Prepares shot records; stamps shots needed and transcripts immunizations; files shot records as necessary. Assists with entering immunization information on the state website; inputs vaccine data for children and young adults that receive vaccines at the clinic. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and a minimum of two years of experience in a related field; or an equivalent combination of education and related experience required. Bilingual in Spanish and English is preferred but not required. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Apr 23, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Administrative Specialist II performs a variety of secretarial, clerical, and general office assistance duties to support the activities of the assigned department. Work involves preparing and maintaining a variety of files and documents, answering telephone calls, greeting the public, and routing communications. The employee is responsible for performing general clerical duties such as preparing photocopies, processing mail, and compiling data for reports. Examples of Duties Answers incoming calls, greets visitors, and answers inquiries related to the county or specific department, and direct visitors to the correct employee or department as necessary. Processes incoming and outgoing mail; routes mail to the proper recipient. Utilizes computerized data entry equipment and various word processing, spreadsheet, and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; establishes and maintains files. Maintains office supply inventories, ordering and distributing supplies as necessary. Regular and punctual attendance is required. Files charts; faxes and copies medical charts as needed. Receives and processes payments from patients; checks flow sheets for billing. Screens potential clients; checks eligibility of patients; prepares patient charts for the primary care nurses. Prepares shot records; stamps shots needed and transcripts immunizations; files shot records as necessary. Assists with entering immunization information on the state website; inputs vaccine data for children and young adults that receive vaccines at the clinic. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and a minimum of two years of experience in a related field; or an equivalent combination of education and related experience required. Bilingual in Spanish and English is preferred but not required. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Description THIS POSTION MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Administrative Specialist II performs a variety of secretarial, clerical, and general office assistance duties to support activities of the assigned department. Work involves preparing and maintaining a variety of files and documents, answering telephone calls, greeting the public, and routing communications. Employee is responsible for performing general clerical duties such as preparing photocopies, processing mail, and compiling data for reports. Examples of Duties Answers incoming calls, greets visitors and answers inquiries related to the county or specific department, and directs visitors to correct employee or department as necessary. Processes incoming and outgoing mail; routes mail to proper recipient. Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; establishes and maintains files. Maintains office supply inventories, ordering and distributing supplies as necessary. Regular and punctual attendance required. Files charts; faxes and copies medical charts as needed. Receives and processes payments from patients; checks flow sheets for billing. Screens potential clients; checks eligibility of patients; prepares patient charts for the primary care nurses. Prepares shot records; stamps shots needed and transcripts immunizations; files shot records as necessary. Assists with entering immunization information on the state website; inputs vaccine data for children and young adults that receive vaccines at the clinic. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Bilingual in English and Spanish preferred but not required.. Supplemental Information This is a grant-funded position that is anticipated to end on November 30, 2027. To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 09, 2024
Full Time
Description THIS POSTION MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Administrative Specialist II performs a variety of secretarial, clerical, and general office assistance duties to support activities of the assigned department. Work involves preparing and maintaining a variety of files and documents, answering telephone calls, greeting the public, and routing communications. Employee is responsible for performing general clerical duties such as preparing photocopies, processing mail, and compiling data for reports. Examples of Duties Answers incoming calls, greets visitors and answers inquiries related to the county or specific department, and directs visitors to correct employee or department as necessary. Processes incoming and outgoing mail; routes mail to proper recipient. Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; establishes and maintains files. Maintains office supply inventories, ordering and distributing supplies as necessary. Regular and punctual attendance required. Files charts; faxes and copies medical charts as needed. Receives and processes payments from patients; checks flow sheets for billing. Screens potential clients; checks eligibility of patients; prepares patient charts for the primary care nurses. Prepares shot records; stamps shots needed and transcripts immunizations; files shot records as necessary. Assists with entering immunization information on the state website; inputs vaccine data for children and young adults that receive vaccines at the clinic. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Bilingual in English and Spanish preferred but not required.. Supplemental Information This is a grant-funded position that is anticipated to end on November 30, 2027. To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH5671C FIRST DAY OF FILING: Friday, September 18, 2020 at 12:30 p.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to reopen the filing period, update additional information, update eligibility information, update transfer of score information and to clarify the certificate requirements. TYPE OF RECRUITMENT Open Competitive Job Opportunity No out of class experience will be accepted DEFINITION Enforces environmental health and consumer protection laws by making inspections, conducting investigations, and taking appropriate enforcement action. CLASSIFICATION STANDARDS Positions allocable to this class work independently in either a general or a specialized Environmental Management Program under the administrative and technical direction of higher-level environmental health staff. Incumbents plan and implement the more complex as well as routine investigations and inspections of food serving establishments, food markets, school cafeterias, school buildings, mobile home parks, recreational facilities, public assembly areas, and dwellings in order to detect unhealthy conditions; incumbents also conduct investigations of potential consumer fraud relating to misrepresentation of food. These positions function independently in the field and have legal authority to initiate emergency action when the public health or safety is endangered or to issue citations which are reviewed after issuance. Essential Job Functions Conducts periodic inspections of food establishments and restaurants to ensure legal compliance and to promote environment health by making observations to see that food is unadulterated, properly labeled, refrigerated, stored, handled, and protected from contaminants. Reviews and observes utensil washing and sanitizing procedures by testing water temperatures and cleaning agents and facilities to ensure that these meet Federal, State, and local legal requirements. Ensures that food equipment such as stoves, refrigerators, and other cooking equipment and appliances are clean and in good repair and takes appropriate enforcement action; completes reports of areas in violation. Investigates complaints concerning the infestation of rodents and insects by looking for evidence of infestation such as telltale signs and avenues of entry, placing poisons, recommending corrective measures, and taking appropriate enforcement action. Conducts periodic inspections and investigates complaints concerning the improper disposal of garbage, rubbish, and sewage and other unsanitary conditions in building, multiple and single family dwellings, and retail food or other establishments by conducting inspections of premises for adequate disposal facilities, such as covered bins to prevent insect and rodent infestation; recommends corrective measures and takes appropriate enforcement action. Conducts specialized technical inspections and investigations to prevent and control consumer fraud in the retail marketing and sale of food under public health laws and regulations concerned with adulteration, mislabeling, and false advertising of food; meets with concerned parties to discuss correction of deficiencies and to obtain compliance through appropriate enforcement action. Initiates and participates in prosecution of environmental health cases of non-compliance with public health laws and regulations by completing investigation reports, securing evidence, taking and collecting photographs, and preparing cases for prosecution, initiating and attending office hearings, and conferring with city or the District Attorney. Participates in communicable disease investigations related to environmental health. Ensures that establishments being inspected have obtained a current public health license or permit: ensures that establishments receive and post a grade/score card. Maintains rapport with community organizations and may serve as a member of the organization's formal structure to provide guidance on environmental health related problems. Testifies in court as the investigating officer for the Department of Health Services, as needed. Requirements SELECTION REQUIREMENTS Certificate* as a Registered Environmental Health Specialist issued by the California Department of Public Health. *CERTIFICATE INFORMATION You MUST submit a legible, valid and current copy of the required certificate or pocket license as a Registered Environmental Health Specialist issued by the California Department of Public Health with your application or within 15 calendar days of application submission to HRExams@ph.lacounty.gov . For information on how to obtain the certificate as a Registered Environmental Health Specialist from the California Department of Public Health, click on the link below or call (916) 449-5662: https://www.cdph.ca.gov/Programs/CEH/DRSEM/Pages/EMB/REHS/REHS.aspx LICENSE INFORMATION A valid California Class C Driver License is required to carry out job-related essential functions. You MUST submit a copy of your valid California Class C Driver License with your application at the time of filing or within 15 calendar days of filing to HRExams@ph.lacounty.gov . Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: The EHS-2010 Written Test to evaluate Customer Service, Written Expression, Data Analysis & Interpretation (including Mathematical Ability) and Reading Comprehension weighted 35%. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Only those candidates who achieve a passing score of 70% or higher on the written test will be eligible for the interview portion of the examination. Part 2: An interview (oral examination) to evaluate Interpersonal/Oral Communication/Customer Service Skills, Analytical & Decision Making Ability, Work Skills and Adaptability & Dependability, and Field Trainer Capacity weighted 65%. Candidate must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be added to the eligible register. Applicants with disabilities who require special arrangements must provide the Examination Unit with written notification at the time of filing. TRANSFER OF SCORES: Applicants that have taken identical test part(s) for this or any other exam within the last 6 months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least (6) months. Depending on the new examination content, your transferred test responses may not result in the same score. UNSUCCESFUL CANDIDATES MAY REAPPLY AND COMPETE IN THIS EXAMINATION ONCE EVERY SIX (6) MONTHS. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for the employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/job-search-toolkit While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation AND MAY NOT REAPPLY DURING THIS PERIOD. After this period of eligibility, candidates may file a new application and extend their WRITTEN TEST AND INTERVIEW SCORES once for an additional twelve (12) months by advising the exam unit staff at the time of filing, if the examination is open. Candidates also have the option of retaking the written test and interview; however, THE LAST TEST SCORE WILL APPLY . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Department of Public Health, Environmental Health Services, as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. Any required documents or additional information must be submitted within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov . Apply online by clicking on the "Apply" tab for this posting, You can also track the status of your application using this website. Applicants must submit their completed applications by 5:00 p.m., Pacific Standard Time, on the last day of filing. The acceptance of your application depends on whether you clearly show that you meet the SELECTION REQUIREMENTS. Please fill out the application completely and correctly so that you will receive full credit for related certification. Failure to provide complete information may impact assessment of your qualifications and acceptance into the examination process. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD; All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA Coordinator: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER: PH5671C FIRST DAY OF FILING: Friday, September 18, 2020 at 12:30 p.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to reopen the filing period, update additional information, update eligibility information, update transfer of score information and to clarify the certificate requirements. TYPE OF RECRUITMENT Open Competitive Job Opportunity No out of class experience will be accepted DEFINITION Enforces environmental health and consumer protection laws by making inspections, conducting investigations, and taking appropriate enforcement action. CLASSIFICATION STANDARDS Positions allocable to this class work independently in either a general or a specialized Environmental Management Program under the administrative and technical direction of higher-level environmental health staff. Incumbents plan and implement the more complex as well as routine investigations and inspections of food serving establishments, food markets, school cafeterias, school buildings, mobile home parks, recreational facilities, public assembly areas, and dwellings in order to detect unhealthy conditions; incumbents also conduct investigations of potential consumer fraud relating to misrepresentation of food. These positions function independently in the field and have legal authority to initiate emergency action when the public health or safety is endangered or to issue citations which are reviewed after issuance. Essential Job Functions Conducts periodic inspections of food establishments and restaurants to ensure legal compliance and to promote environment health by making observations to see that food is unadulterated, properly labeled, refrigerated, stored, handled, and protected from contaminants. Reviews and observes utensil washing and sanitizing procedures by testing water temperatures and cleaning agents and facilities to ensure that these meet Federal, State, and local legal requirements. Ensures that food equipment such as stoves, refrigerators, and other cooking equipment and appliances are clean and in good repair and takes appropriate enforcement action; completes reports of areas in violation. Investigates complaints concerning the infestation of rodents and insects by looking for evidence of infestation such as telltale signs and avenues of entry, placing poisons, recommending corrective measures, and taking appropriate enforcement action. Conducts periodic inspections and investigates complaints concerning the improper disposal of garbage, rubbish, and sewage and other unsanitary conditions in building, multiple and single family dwellings, and retail food or other establishments by conducting inspections of premises for adequate disposal facilities, such as covered bins to prevent insect and rodent infestation; recommends corrective measures and takes appropriate enforcement action. Conducts specialized technical inspections and investigations to prevent and control consumer fraud in the retail marketing and sale of food under public health laws and regulations concerned with adulteration, mislabeling, and false advertising of food; meets with concerned parties to discuss correction of deficiencies and to obtain compliance through appropriate enforcement action. Initiates and participates in prosecution of environmental health cases of non-compliance with public health laws and regulations by completing investigation reports, securing evidence, taking and collecting photographs, and preparing cases for prosecution, initiating and attending office hearings, and conferring with city or the District Attorney. Participates in communicable disease investigations related to environmental health. Ensures that establishments being inspected have obtained a current public health license or permit: ensures that establishments receive and post a grade/score card. Maintains rapport with community organizations and may serve as a member of the organization's formal structure to provide guidance on environmental health related problems. Testifies in court as the investigating officer for the Department of Health Services, as needed. Requirements SELECTION REQUIREMENTS Certificate* as a Registered Environmental Health Specialist issued by the California Department of Public Health. *CERTIFICATE INFORMATION You MUST submit a legible, valid and current copy of the required certificate or pocket license as a Registered Environmental Health Specialist issued by the California Department of Public Health with your application or within 15 calendar days of application submission to HRExams@ph.lacounty.gov . For information on how to obtain the certificate as a Registered Environmental Health Specialist from the California Department of Public Health, click on the link below or call (916) 449-5662: https://www.cdph.ca.gov/Programs/CEH/DRSEM/Pages/EMB/REHS/REHS.aspx LICENSE INFORMATION A valid California Class C Driver License is required to carry out job-related essential functions. You MUST submit a copy of your valid California Class C Driver License with your application at the time of filing or within 15 calendar days of filing to HRExams@ph.lacounty.gov . Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: The EHS-2010 Written Test to evaluate Customer Service, Written Expression, Data Analysis & Interpretation (including Mathematical Ability) and Reading Comprehension weighted 35%. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Only those candidates who achieve a passing score of 70% or higher on the written test will be eligible for the interview portion of the examination. Part 2: An interview (oral examination) to evaluate Interpersonal/Oral Communication/Customer Service Skills, Analytical & Decision Making Ability, Work Skills and Adaptability & Dependability, and Field Trainer Capacity weighted 65%. Candidate must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be added to the eligible register. Applicants with disabilities who require special arrangements must provide the Examination Unit with written notification at the time of filing. TRANSFER OF SCORES: Applicants that have taken identical test part(s) for this or any other exam within the last 6 months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least (6) months. Depending on the new examination content, your transferred test responses may not result in the same score. UNSUCCESFUL CANDIDATES MAY REAPPLY AND COMPETE IN THIS EXAMINATION ONCE EVERY SIX (6) MONTHS. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for the employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov/job-search-toolkit While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation AND MAY NOT REAPPLY DURING THIS PERIOD. After this period of eligibility, candidates may file a new application and extend their WRITTEN TEST AND INTERVIEW SCORES once for an additional twelve (12) months by advising the exam unit staff at the time of filing, if the examination is open. Candidates also have the option of retaking the written test and interview; however, THE LAST TEST SCORE WILL APPLY . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Department of Public Health, Environmental Health Services, as they occur. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, fax, or in person will not be accepted. Any required documents or additional information must be submitted within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov . Apply online by clicking on the "Apply" tab for this posting, You can also track the status of your application using this website. Applicants must submit their completed applications by 5:00 p.m., Pacific Standard Time, on the last day of filing. The acceptance of your application depends on whether you clearly show that you meet the SELECTION REQUIREMENTS. Please fill out the application completely and correctly so that you will receive full credit for related certification. Failure to provide complete information may impact assessment of your qualifications and acceptance into the examination process. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD; All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA Coordinator: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov For detailed information, please click here
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Behavioral Health internship opportunities are available to students who are enrolled in a qualifying Masters Degree program (Counseling, Social Work, Mental Health related) and are completing internship as part of their Masters Degree program. Note: The responsibilities described below pertain to paid behavioral health graduate internships with Deschutes County. Deschutes County also maintains an unpaid internship program, for which responsibilities are determined by the referring academic institution. Eligible candidates interested in unpaid graduate internships may apply to this posting for consideration for unpaid internship opportunities. Our paid internship program requires working between 16 to 22 hours per week for a minimum 9 month commitment to internship. Under general administrative and clinical supervision, provides professional behavioral health services as a QMHP to decrease the impact of mental and emotional disturbances to clients. Performs assessment, treatment protocols, case management, crisis intervention, and community outreach services to clients and their families. Key Responsibilities provided under clinical supervision: Provides behavioral health services in the area of behavioral management and health, works independently, may manage a small caseload of clients, provide assessments (crisis and/or behavioral health), and monitors treatments and interventions in accordance with regulations and protocols. Counsels, evaluates, assesses, diagnoses, treats, and monitors multiple clients delivering professional behavioral health care; conducts small programs, group therapy, and individual therapy. Establishes client relationships, determines service needs, makes referrals when needed, and coordinates or obtains care with other agencies, and other coordination of care as needed. Applies a broad range of therapeutic supports to individuals, families, and groups. Directs the provision and development of treatment services. Performs crisis intervention, assessment, and evaluation; may be required to provide after hour duties and care in support of the department’s emergency capability and requirements. Organizes, coordinates, and occasionally audits client behavioral health medical records; understands, interprets and applies established policies, procedures, and protocols including division approved auditing standards. Completes thorough and timely documentation of treatment services that complies with all Department policies and procedures. Working as part of a multi disciplinary team, participation in team meetings and consultations, coordination with team members, and assisting with coverage when needed. Monitors service hour goal. Participates in weekly clinical supervision. Performs other duties as business needs necessitate. What You Will Bring: Knowledge of, training in or experience with: Psychological, sociological, and psychiatric theory. Federal, state and county laws, codes, rules, and regulations governing public health. Human relations, assessment, counseling, and writing skills. Community behavioral health and addictions concepts, case management, and treatment services. Client assessment, treatment planning, and diagnostic classifications. Customer service and community outreach. Applicable federal, state and local compliance laws and statutes. Skill in and/or training: Applying theory in behavior health and addictions diagnosis, and the planning of intervention and services. Preparing documentation, treatment plans, and reporting on progress of multiple cases. Managing and assuring compliance to information management and client confidentiality requirements. Operating a personal computer utilizing standard and specialized software. Assessing and prioritizing multiple clients, cases, and demands. Establishing and maintaining effective working relationships with staff, professional agencies, and community members. Effective in verbal and written communication. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $28.1505 per hour. There are no County benefits with this position. This position is available when internship begins. Paid internships are considered as limited-duration employment position as defined by Deschutes County HR Personnel Rules 2.010. The position may be terminated by Deschutes County based upon the availability of discrete revenue sources. If the specified discreet revenue source has yet to terminate, the position may be terminated by the County to fulfill its business needs, as determined by the sole discretion of the County. Continued employment is contingent upon continuation of specifically identified funding sources, County policies, and the business needs of the County. Reach out to the employment team at Deschutes County to answer any questions on this status. Currently, funding is approved through 12/31/24, with the possibility of additional funding being approved for 1/1/25 - 6/30/25. Should funding for 2025 not be approved, Health Services will notify and work with paid interns in late 2024 and convert existing paid interns to an unpaid status for 2025. Position reopened until filled. Minimum Qualifications Bachelor’s degree in a behavioral science’s field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Applicant must be currently enrolled in a behavioral science’s field qualifying graduate program. There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must be in a Masters Degree program as described above. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have the ability to work a flexible schedule when necessary, to meet client and department needs. Physical Requirements : Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including but not limited to hospitals, jails, clinics, client homes, and community and residential settings within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. There are no benefits offered with this position. Closing Date/Time: 12/31/2024 11:59 PM Pacific
Mar 22, 2024
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Behavioral Health internship opportunities are available to students who are enrolled in a qualifying Masters Degree program (Counseling, Social Work, Mental Health related) and are completing internship as part of their Masters Degree program. Note: The responsibilities described below pertain to paid behavioral health graduate internships with Deschutes County. Deschutes County also maintains an unpaid internship program, for which responsibilities are determined by the referring academic institution. Eligible candidates interested in unpaid graduate internships may apply to this posting for consideration for unpaid internship opportunities. Our paid internship program requires working between 16 to 22 hours per week for a minimum 9 month commitment to internship. Under general administrative and clinical supervision, provides professional behavioral health services as a QMHP to decrease the impact of mental and emotional disturbances to clients. Performs assessment, treatment protocols, case management, crisis intervention, and community outreach services to clients and their families. Key Responsibilities provided under clinical supervision: Provides behavioral health services in the area of behavioral management and health, works independently, may manage a small caseload of clients, provide assessments (crisis and/or behavioral health), and monitors treatments and interventions in accordance with regulations and protocols. Counsels, evaluates, assesses, diagnoses, treats, and monitors multiple clients delivering professional behavioral health care; conducts small programs, group therapy, and individual therapy. Establishes client relationships, determines service needs, makes referrals when needed, and coordinates or obtains care with other agencies, and other coordination of care as needed. Applies a broad range of therapeutic supports to individuals, families, and groups. Directs the provision and development of treatment services. Performs crisis intervention, assessment, and evaluation; may be required to provide after hour duties and care in support of the department’s emergency capability and requirements. Organizes, coordinates, and occasionally audits client behavioral health medical records; understands, interprets and applies established policies, procedures, and protocols including division approved auditing standards. Completes thorough and timely documentation of treatment services that complies with all Department policies and procedures. Working as part of a multi disciplinary team, participation in team meetings and consultations, coordination with team members, and assisting with coverage when needed. Monitors service hour goal. Participates in weekly clinical supervision. Performs other duties as business needs necessitate. What You Will Bring: Knowledge of, training in or experience with: Psychological, sociological, and psychiatric theory. Federal, state and county laws, codes, rules, and regulations governing public health. Human relations, assessment, counseling, and writing skills. Community behavioral health and addictions concepts, case management, and treatment services. Client assessment, treatment planning, and diagnostic classifications. Customer service and community outreach. Applicable federal, state and local compliance laws and statutes. Skill in and/or training: Applying theory in behavior health and addictions diagnosis, and the planning of intervention and services. Preparing documentation, treatment plans, and reporting on progress of multiple cases. Managing and assuring compliance to information management and client confidentiality requirements. Operating a personal computer utilizing standard and specialized software. Assessing and prioritizing multiple clients, cases, and demands. Establishing and maintaining effective working relationships with staff, professional agencies, and community members. Effective in verbal and written communication. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $28.1505 per hour. There are no County benefits with this position. This position is available when internship begins. Paid internships are considered as limited-duration employment position as defined by Deschutes County HR Personnel Rules 2.010. The position may be terminated by Deschutes County based upon the availability of discrete revenue sources. If the specified discreet revenue source has yet to terminate, the position may be terminated by the County to fulfill its business needs, as determined by the sole discretion of the County. Continued employment is contingent upon continuation of specifically identified funding sources, County policies, and the business needs of the County. Reach out to the employment team at Deschutes County to answer any questions on this status. Currently, funding is approved through 12/31/24, with the possibility of additional funding being approved for 1/1/25 - 6/30/25. Should funding for 2025 not be approved, Health Services will notify and work with paid interns in late 2024 and convert existing paid interns to an unpaid status for 2025. Position reopened until filled. Minimum Qualifications Bachelor’s degree in a behavioral science’s field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Applicant must be currently enrolled in a behavioral science’s field qualifying graduate program. There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must be in a Masters Degree program as described above. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have the ability to work a flexible schedule when necessary, to meet client and department needs. Physical Requirements : Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face-to-face services in a variety of settings in the community, including but not limited to hospitals, jails, clinics, client homes, and community and residential settings within required response times. Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment; and an ability to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds on an occasional basis. There are no benefits offered with this position. Closing Date/Time: 12/31/2024 11:59 PM Pacific
Summary ABOUT THE DEPARTMENT: The mission of the Juvenile Community Justice division is to reduce risk, repair harm and create opportunity. The juvenile division operates the following programs: Juvenile Detention, Juvenile Field Services, including: Probation, Informal Supervision, Community Service and Juvenile Behavioral Health. We adhere to evidence-based practices in all decision-making, aspire to a continuous learning and improvement culture, utilize restorative justice practices and promote structural equity for our clients, community and staff. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Under general supervision, the Behavior Health Specialist II provides professional behavior health services, using the Functional Family Therapy (FFT) model, designed to empower youth and families by creating strength-based behavior change that will be sustained long after treatment ends. Performs assessment, treatment protocols, case management, crisis intervention, and community outreach and in-home services to youth and their families. Provides direct clinical treatment using the FFT treatment model and principles. Some principles include leveraging strengths and focusing on the positive, interrupting blame and negativity in family meetings, and changing focus and reframing as necessary to name a few. This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor. Typical work schedule includes evenings and the ability to be flexible to meet the scheduling needs of families. Key Responsibilities: Applies extensive therapeutic and counseling techniques to provide excellent services to youth and their families; directs the provision and development of treatment services. Provides weekly (or as needed) home-based family therapy sessions utilizing the FFT model with fidelity as an evidence based practice to referred families who have adolescents between the ages of 12 and 18. Manages time and caseload work to successfully prioritize weekly case planning, data entry and evaluation of case progress, with ongoing support from supervisor and team members. What You Will Bring: Knowledge of or experience with: Psychological, sociological, and psychiatric theory and belief in the capacity of people to grow and change. Client assessment, treatment planning, and diagnostic classifications. Working with adolescents and families, using cultural responsivity and trauma informed practice. Skill in: Effective relationship skills such as eliciting trust, warmth, being non-blaming and showing individual, familial and cultural respect, as well as cross-agency collaboration. Interpersonal skills including being able to provide validation, positive interpretation and reframing as well as structuring skills and the ability to provide direction and focus during family meetings. Adapting and individualizing program interventions to utilize family strengths and skills as well as cultural responsivity in working with native Spanish speaking families and communities. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,626.92 to $7,540.60 per month for a 172.67 hour work month. $5,908.27 to $7,917.64 per month for a 172.67 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Bilingual pay: $150 per month Additional compensation shall be granted when one has successfully passed the testing process to qualify for bilingual pay. Relocation: The Community Justice Department will reimburse you for IRS allowable relocation expenses up to $2,500.00 with receipts. Please note, under Section 11048 of the Tax Cuts and Jobs Act (TCJA), all payments for relocation expenses will be tax reportable as supplemental wages and subject to income tax withholdings ( https://www.irs.gov/newsroom/employer-update ). Excellent County benefit package when eligible. This union represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. This position requires the ability to speak fluently in English and Spanish. Preferred Qualifications : Master’s degree in a relevant field with internship experience working with youths and families, and at least two years’ experience. Knowledge of Functional Family Therapy (FFT) model. Restorative Justice principles and practices. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County. This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification fees will be paid by DCJCJ, if the candidate selected for the position meets the criteria for registration/certification. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Summary ABOUT THE DEPARTMENT: The mission of the Juvenile Community Justice division is to reduce risk, repair harm and create opportunity. The juvenile division operates the following programs: Juvenile Detention, Juvenile Field Services, including: Probation, Informal Supervision, Community Service and Juvenile Behavioral Health. We adhere to evidence-based practices in all decision-making, aspire to a continuous learning and improvement culture, utilize restorative justice practices and promote structural equity for our clients, community and staff. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: Under general supervision, the Behavior Health Specialist II provides professional behavior health services, using the Functional Family Therapy (FFT) model, designed to empower youth and families by creating strength-based behavior change that will be sustained long after treatment ends. Performs assessment, treatment protocols, case management, crisis intervention, and community outreach and in-home services to youth and their families. Provides direct clinical treatment using the FFT treatment model and principles. Some principles include leveraging strengths and focusing on the positive, interrupting blame and negativity in family meetings, and changing focus and reframing as necessary to name a few. This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor. Typical work schedule includes evenings and the ability to be flexible to meet the scheduling needs of families. Key Responsibilities: Applies extensive therapeutic and counseling techniques to provide excellent services to youth and their families; directs the provision and development of treatment services. Provides weekly (or as needed) home-based family therapy sessions utilizing the FFT model with fidelity as an evidence based practice to referred families who have adolescents between the ages of 12 and 18. Manages time and caseload work to successfully prioritize weekly case planning, data entry and evaluation of case progress, with ongoing support from supervisor and team members. What You Will Bring: Knowledge of or experience with: Psychological, sociological, and psychiatric theory and belief in the capacity of people to grow and change. Client assessment, treatment planning, and diagnostic classifications. Working with adolescents and families, using cultural responsivity and trauma informed practice. Skill in: Effective relationship skills such as eliciting trust, warmth, being non-blaming and showing individual, familial and cultural respect, as well as cross-agency collaboration. Interpersonal skills including being able to provide validation, positive interpretation and reframing as well as structuring skills and the ability to provide direction and focus during family meetings. Adapting and individualizing program interventions to utilize family strengths and skills as well as cultural responsivity in working with native Spanish speaking families and communities. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $5,626.92 to $7,540.60 per month for a 172.67 hour work month. $5,908.27 to $7,917.64 per month for a 172.67 hour work month for those possessing current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Bilingual pay: $150 per month Additional compensation shall be granted when one has successfully passed the testing process to qualify for bilingual pay. Relocation: The Community Justice Department will reimburse you for IRS allowable relocation expenses up to $2,500.00 with receipts. Please note, under Section 11048 of the Tax Cuts and Jobs Act (TCJA), all payments for relocation expenses will be tax reportable as supplemental wages and subject to income tax withholdings ( https://www.irs.gov/newsroom/employer-update ). Excellent County benefit package when eligible. This union represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been reopened until filled. Minimum Qualifications Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a behavioral science field; AND one year of experience in the behavioral health field; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. This position requires the ability to speak fluently in English and Spanish. Preferred Qualifications : Master’s degree in a relevant field with internship experience working with youths and families, and at least two years’ experience. Knowledge of Functional Family Therapy (FFT) model. Restorative Justice principles and practices. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. There are registration/certification requirements under the Mental Health and Addiction Counseling Board of Oregon (MHACBO) that apply to Qualified Mental Health Professionals (QMHP) hired by Deschutes County. This only applies to QMHPs who do not possess current licensure or are currently pursuing licensure as an LCSW, LMFT, or LPC. Please see website for information on these requirements: https://mhacbo.org/en/ . There is no need to take action at this point. More information will be provided to candidates who progress to the final stage of the interview process. Registration and/or certification fees will be paid by DCJCJ, if the candidate selected for the position meets the criteria for registration/certification. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: Continuous
Requirements MOS Code: 002776 ( Navy) Education and Experience : An Associate's degree or higher in Computer Information Systems, Microcomputer Technology, or a related field, and two (2) years of computer hardware and software support experience with local area networks. Licenses and Certificates : A valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under general supervision, provide primary client support in a networked personal computer environment. Typical Duties Install, diagnose, repair, maintain, and upgrade all hardware and related equipment while ensuring optimal workstation performance. Involves: Configure personal computers with standard office applications and install them at client locations. Assist with the preparation of reports and logs to statistically monitor PC performance. Accurately document hardware failure, repair, installation, and removal. Monitor and test PC performance and provide performance statistics and reports. Respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems. Perform on-site analysis and diagnostics, and resolve complex PC problems. Recommend and implement corrective hardware solutions, including off-site repair as needed. Install, configure, test, maintain, monitor, and troubleshoot associated end-user workstation software and networking software products. Recommend, schedule, and perform PC, hardware, and peripheral equipment improvements, upgrades, and repairs. Confer with higher-level staff in resolving complex hardware or software problems. Document all trouble reports in help desk software. Perform related duties as assigned. Involves: Substitute for immediate supervisor or coworkers during temporary absences. Participate as a team member on projects. General Information For complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Support Services Specialist II . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University of Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Mar 29, 2024
Full Time
Requirements MOS Code: 002776 ( Navy) Education and Experience : An Associate's degree or higher in Computer Information Systems, Microcomputer Technology, or a related field, and two (2) years of computer hardware and software support experience with local area networks. Licenses and Certificates : A valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under general supervision, provide primary client support in a networked personal computer environment. Typical Duties Install, diagnose, repair, maintain, and upgrade all hardware and related equipment while ensuring optimal workstation performance. Involves: Configure personal computers with standard office applications and install them at client locations. Assist with the preparation of reports and logs to statistically monitor PC performance. Accurately document hardware failure, repair, installation, and removal. Monitor and test PC performance and provide performance statistics and reports. Respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems. Perform on-site analysis and diagnostics, and resolve complex PC problems. Recommend and implement corrective hardware solutions, including off-site repair as needed. Install, configure, test, maintain, monitor, and troubleshoot associated end-user workstation software and networking software products. Recommend, schedule, and perform PC, hardware, and peripheral equipment improvements, upgrades, and repairs. Confer with higher-level staff in resolving complex hardware or software problems. Document all trouble reports in help desk software. Perform related duties as assigned. Involves: Substitute for immediate supervisor or coworkers during temporary absences. Participate as a team member on projects. General Information For complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Support Services Specialist II . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University of Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage, prevention services and education to youth and their families participating in the Truancy Prevention Outreach Program. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school AND one (1) year of full-time experience working with and caring for youth, OR college-level course work in Criminal Justice, Child Development, Psychology, Social Work, Education, related behavioral science, or degree related to the work may be substituted for the experience on a year-for-year basis. Licensing and Certification: Must possess a valid Nevada Class C Driver's License. Background Investigatio n: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Must not have any qualifying offense that violates the standards required by NRS 62B.223 and/or NRS 62G.223.. Minimum Age: Must be at least twenty-one (21) years of age at time of appointment. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, grave shift, and weekends (including Holidays). EXAMPLES OF DUTIES This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Assists youth in developing skills in the areas of academic-personal-social growth, educational planning, and career and vocational development. Provides direct case management services to youth and families. Completes screenings in order to identify the underlying causes of chronic absences and/or truancy. Meets with students and parents to discuss attendance issues. Visits assigned schools and conducts home visits as assigned. Performs other tasks related to the position, as assigned. Interviews youth and parents to obtain pertinent information; contacts schools, provides program and procedural information; completes forms and documents and writes reports. Establishes and maintains working relationships with The Clark County School District, The Harbor Juvenile Assessment Centers and community providers to facilitate services for youth and their families. Answers telephone calls to provide information; documents notes and makes appropriate referrals. Receives, interviews and assesses immediate needs; makes intake determinations and processes intakes; contacts families, schools, and community providers. Contributes to the efficiency and effectiveness of the program's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs various office and administrative support duties, including the operation of standard office equipment. May drive a motor vehicle to transport youth and families to appointments and other facilities. May perform light custodial duties. PHYSICAL DEMANDS Mobility to work in various settings; drive a motor vehicle to transport youth and their families as needed; stamina to stand and/or walk for an extended period of time; ability to use standard office equipment and read printed materials including a computer screen; the ability to communicate in person and/or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS.
Apr 17, 2024
Part Time
ABOUT THE POSITION The Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage, prevention services and education to youth and their families participating in the Truancy Prevention Outreach Program. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school AND one (1) year of full-time experience working with and caring for youth, OR college-level course work in Criminal Justice, Child Development, Psychology, Social Work, Education, related behavioral science, or degree related to the work may be substituted for the experience on a year-for-year basis. Licensing and Certification: Must possess a valid Nevada Class C Driver's License. Background Investigatio n: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Must not have any qualifying offense that violates the standards required by NRS 62B.223 and/or NRS 62G.223.. Minimum Age: Must be at least twenty-one (21) years of age at time of appointment. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, grave shift, and weekends (including Holidays). EXAMPLES OF DUTIES This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Assists youth in developing skills in the areas of academic-personal-social growth, educational planning, and career and vocational development. Provides direct case management services to youth and families. Completes screenings in order to identify the underlying causes of chronic absences and/or truancy. Meets with students and parents to discuss attendance issues. Visits assigned schools and conducts home visits as assigned. Performs other tasks related to the position, as assigned. Interviews youth and parents to obtain pertinent information; contacts schools, provides program and procedural information; completes forms and documents and writes reports. Establishes and maintains working relationships with The Clark County School District, The Harbor Juvenile Assessment Centers and community providers to facilitate services for youth and their families. Answers telephone calls to provide information; documents notes and makes appropriate referrals. Receives, interviews and assesses immediate needs; makes intake determinations and processes intakes; contacts families, schools, and community providers. Contributes to the efficiency and effectiveness of the program's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs various office and administrative support duties, including the operation of standard office equipment. May drive a motor vehicle to transport youth and families to appointments and other facilities. May perform light custodial duties. PHYSICAL DEMANDS Mobility to work in various settings; drive a motor vehicle to transport youth and their families as needed; stamina to stand and/or walk for an extended period of time; ability to use standard office equipment and read printed materials including a computer screen; the ability to communicate in person and/or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS.
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY STARTING RATE $17.06 An employee in this class serves as the Assistant Swim Coach and assist in managing the USA Swimming and/or US Masters Swimming club team programs under the direction of the Head Swim Coach. Duties include, but are not limited to, stroke development, seasonal planning, and daily workouts. Work is normally performed under the general supervision of a higher classified employee who issues written and oral instructions. Work is reviewed by the immediate supervisor; constant supervision is not necessary for routine and repetitive tasks. NOTE: The duties of this position will include all of those duties set forth in the official job description. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Ensures the safety of swim team members, performing lifesaving and/or first aid and/or CPR procedures when required Conduct swim team workouts and provide instruction to swim team members; enhance the swimming skills and development of all team members; ensure team member adherence to and understanding of safe, competitive and swimming training practices Attends regular swimming competitions and official team activities as well as promotion of competitive swimming program goals and objectives May assist and support all team-related events, activities, parties, fund raisers etc. May perform various clerical duties in support of the swim team such as responding to parents' and swimmers' questions and emails, drafting memos, creating workouts, taking attendance and assisting with meet entries as needed May operate a variety of pool, office, and coaching equipment including a copier, personal computer, along with corresponding program software, as well as proficiency in Hytek's Team Manager and Team Unify software May maintain routine records related to swimming accidents, incidents and assigned activities May set up the facility and equipment, and store the equipment upon completion of scheduled workouts, and or swim meets May work with the head coach and other assistant coaching staff members with developing and administering appropriate training plans for all swimmers participating in the competitive swim program May evaluate athletes periodically and make recommendations for progression through the program May work weekends, nights and holidays Perform related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or G.E.D.Must be 18 years old or olderAt least 4 years of competitive swimming experience at the USA Swimming, high school or collegiate level.At least 1 year of working with, coaching, teaching or monitoring youth at the age-group swimming level.Current USA Swimming coaching certification, which includes Athlete Protection Training certification, clearing a required background check and USA Swimming Coaches Safety Training certificationCertified ASCA Level I Coach or higherAll required certifications, whether possessed at time of application or obtained after appointment, must be kept current to continue employment.Candidates must pass a fingerprinting/background screening process prior to employment PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The noise level in the work environment is quiet to moderately loud. The work entails sedentary work in an office setting. While performing duties, employee is frequently required to stand, walk, stoop, talk, hear, reach above and below shoulders, and use hand and fingers dexterity keyboarding. The employee may be required on rare occasions to lift up to 50 pounds. May require working in adverse weather conditions such as heat and humidity Sometimes work is stressful when working under stringent time constraints. Vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly. Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, color perception. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a part time temporary non-benefited position. Closing Date/Time: 1/13/2025 12:00 AM Eastern
Apr 22, 2024
Part Time
POSITION SUMMARY STARTING RATE $17.06 An employee in this class serves as the Assistant Swim Coach and assist in managing the USA Swimming and/or US Masters Swimming club team programs under the direction of the Head Swim Coach. Duties include, but are not limited to, stroke development, seasonal planning, and daily workouts. Work is normally performed under the general supervision of a higher classified employee who issues written and oral instructions. Work is reviewed by the immediate supervisor; constant supervision is not necessary for routine and repetitive tasks. NOTE: The duties of this position will include all of those duties set forth in the official job description. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Ensures the safety of swim team members, performing lifesaving and/or first aid and/or CPR procedures when required Conduct swim team workouts and provide instruction to swim team members; enhance the swimming skills and development of all team members; ensure team member adherence to and understanding of safe, competitive and swimming training practices Attends regular swimming competitions and official team activities as well as promotion of competitive swimming program goals and objectives May assist and support all team-related events, activities, parties, fund raisers etc. May perform various clerical duties in support of the swim team such as responding to parents' and swimmers' questions and emails, drafting memos, creating workouts, taking attendance and assisting with meet entries as needed May operate a variety of pool, office, and coaching equipment including a copier, personal computer, along with corresponding program software, as well as proficiency in Hytek's Team Manager and Team Unify software May maintain routine records related to swimming accidents, incidents and assigned activities May set up the facility and equipment, and store the equipment upon completion of scheduled workouts, and or swim meets May work with the head coach and other assistant coaching staff members with developing and administering appropriate training plans for all swimmers participating in the competitive swim program May evaluate athletes periodically and make recommendations for progression through the program May work weekends, nights and holidays Perform related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or G.E.D.Must be 18 years old or olderAt least 4 years of competitive swimming experience at the USA Swimming, high school or collegiate level.At least 1 year of working with, coaching, teaching or monitoring youth at the age-group swimming level.Current USA Swimming coaching certification, which includes Athlete Protection Training certification, clearing a required background check and USA Swimming Coaches Safety Training certificationCertified ASCA Level I Coach or higherAll required certifications, whether possessed at time of application or obtained after appointment, must be kept current to continue employment.Candidates must pass a fingerprinting/background screening process prior to employment PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The noise level in the work environment is quiet to moderately loud. The work entails sedentary work in an office setting. While performing duties, employee is frequently required to stand, walk, stoop, talk, hear, reach above and below shoulders, and use hand and fingers dexterity keyboarding. The employee may be required on rare occasions to lift up to 50 pounds. May require working in adverse weather conditions such as heat and humidity Sometimes work is stressful when working under stringent time constraints. Vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly. Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, color perception. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a part time temporary non-benefited position. Closing Date/Time: 1/13/2025 12:00 AM Eastern
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Performs a variety of highly responsible and complex administrative, secretarial, accounting and clerical work to maintain efficient and effective office operations. May supervise and review the work of subordinate clerical personnel as assigned. Examples of Duties Answers the telephone; provides information as requested and/or forwards calls to appropriate staff person; takes messages as needed. Greets and assists office visitors. Receives and responds to inquiries, requests for assistance and/or complaints from County employees, outside agencies and the public. Manages department personnel functions, including but not limited to processing payroll, tracking time worked/leave taken, preparing job position requests and employee status transmittals, maintains employee records, etc. Composes, types, prepares, processes, files, copies and/or transmits a variety of documents, which may include correspondence, notices, reports, daily reports, technical reports, personnel forms, agendas, meeting minutes, contracts, budget documents, vouchers, work orders, maintenance requests, certificates, permit applications, license applications, charts, spreadsheets, various forms, memos, reports required by regulatory agencies and the County, manuals, logs, lists, etc. Performs a variety of routine to complex administrative duties in support of Department activities, which may include but are not limited to taking and transcribing dictation, taking and transcribing meeting minutes, scheduling appointments, maintaining calendars, composing/preparing correspondence for supervisor’s signature, compiling and researching information and data for reports, making travel arrangements, establishing and maintaining filing systems, maintaining Department computer operations, scheduling use of facilities, maintaining confidential employee records, overseeing Department procurement activities, maintaining inventory of equipment and supplies, maintaining insurance on vehicles/equipment, etc. Performs a variety of routine clerical duties as required, which may include but are not limited to copying and filing documents, retrieving archived documents, sending and receiving faxes, entering computer data, processing daily mail, maintaining employee/volunteer time records, processing payroll, ordering office supplies, preparing labels, etc. May perform routine bookkeeping/accounting work as required, including assisting with budget preparation, processing and/or preparing invoices, processing requests for payment, preparing cost estimates, balancing statements, maintaining various accounts, maintaining petty cash, preparing requisitions, budget transfers, check requests, travel vouchers, bank deposits, collecting and receipting various payments, etc. May supervise and evaluate work of subordinate clerical personnel as assigned. Assists in coordinating office activities with those of other County departments, outside agencies and others as required. Assists with the planning and coordination of specific Department functions and activities as required. Runs errands as needed. Completes special projects as assigned. Performs duties of other clerical personnel as required in their absence. May notarize documents as needed. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, Board/committee members, various outside agencies and professionals, vendors, and the general public. Operates a variety of equipment, which may include a vehicle, computer, typewriter, fax machine, copier, recording equipment, telephone, two-way radio, calculator, postage meter, audio-visual equipment, printer, scanner, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave request. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent supplemented by six (6) or more years of responsible secretarial or administrative work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Administrative Specialist II. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of the organization of the County and of related departments and agencies. Ability to comprehend, interpret and apply regulations, procedures and related information. Skilled in secretarial, bookkeeping, administrative and clerical skills. Knowledge of modern office practices and technology. Knowledge of proper English usage, punctuation and spelling and grammar. Ability to perform required mathematical calculations. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Skilled in applying a responsible attention to detail as necessary in preparing reports and correspondence. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Ability to use a computer for word and data processing. Ability to read and interpret complex materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to compile, organize and utilize various financial information necessary in the preparation of the departmental budget and knowledge of how to prepare and monitor the budget. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to effectively supervise and evaluate the work of subordinate clerical personnel as assigned. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Tasks require extended periods of time at a keyboard or work station. Stooping Kneeling Bending Working with hands and fingers Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT: Works inside in an office environment. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Apr 26, 2024
Full Time
Description Performs a variety of highly responsible and complex administrative, secretarial, accounting and clerical work to maintain efficient and effective office operations. May supervise and review the work of subordinate clerical personnel as assigned. Examples of Duties Answers the telephone; provides information as requested and/or forwards calls to appropriate staff person; takes messages as needed. Greets and assists office visitors. Receives and responds to inquiries, requests for assistance and/or complaints from County employees, outside agencies and the public. Manages department personnel functions, including but not limited to processing payroll, tracking time worked/leave taken, preparing job position requests and employee status transmittals, maintains employee records, etc. Composes, types, prepares, processes, files, copies and/or transmits a variety of documents, which may include correspondence, notices, reports, daily reports, technical reports, personnel forms, agendas, meeting minutes, contracts, budget documents, vouchers, work orders, maintenance requests, certificates, permit applications, license applications, charts, spreadsheets, various forms, memos, reports required by regulatory agencies and the County, manuals, logs, lists, etc. Performs a variety of routine to complex administrative duties in support of Department activities, which may include but are not limited to taking and transcribing dictation, taking and transcribing meeting minutes, scheduling appointments, maintaining calendars, composing/preparing correspondence for supervisor’s signature, compiling and researching information and data for reports, making travel arrangements, establishing and maintaining filing systems, maintaining Department computer operations, scheduling use of facilities, maintaining confidential employee records, overseeing Department procurement activities, maintaining inventory of equipment and supplies, maintaining insurance on vehicles/equipment, etc. Performs a variety of routine clerical duties as required, which may include but are not limited to copying and filing documents, retrieving archived documents, sending and receiving faxes, entering computer data, processing daily mail, maintaining employee/volunteer time records, processing payroll, ordering office supplies, preparing labels, etc. May perform routine bookkeeping/accounting work as required, including assisting with budget preparation, processing and/or preparing invoices, processing requests for payment, preparing cost estimates, balancing statements, maintaining various accounts, maintaining petty cash, preparing requisitions, budget transfers, check requests, travel vouchers, bank deposits, collecting and receipting various payments, etc. May supervise and evaluate work of subordinate clerical personnel as assigned. Assists in coordinating office activities with those of other County departments, outside agencies and others as required. Assists with the planning and coordination of specific Department functions and activities as required. Runs errands as needed. Completes special projects as assigned. Performs duties of other clerical personnel as required in their absence. May notarize documents as needed. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, Board/committee members, various outside agencies and professionals, vendors, and the general public. Operates a variety of equipment, which may include a vehicle, computer, typewriter, fax machine, copier, recording equipment, telephone, two-way radio, calculator, postage meter, audio-visual equipment, printer, scanner, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave request. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent supplemented by six (6) or more years of responsible secretarial or administrative work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Administrative Specialist II. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of the organization of the County and of related departments and agencies. Ability to comprehend, interpret and apply regulations, procedures and related information. Skilled in secretarial, bookkeeping, administrative and clerical skills. Knowledge of modern office practices and technology. Knowledge of proper English usage, punctuation and spelling and grammar. Ability to perform required mathematical calculations. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Skilled in applying a responsible attention to detail as necessary in preparing reports and correspondence. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Ability to use a computer for word and data processing. Ability to read and interpret complex materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to compile, organize and utilize various financial information necessary in the preparation of the departmental budget and knowledge of how to prepare and monitor the budget. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to effectively supervise and evaluate the work of subordinate clerical personnel as assigned. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Tasks require extended periods of time at a keyboard or work station. Stooping Kneeling Bending Working with hands and fingers Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT: Works inside in an office environment. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Performs a variety of highly responsible and complex administrative, secretarial, accounting and clerical work to maintain efficient and effective office operations. May supervise and review the work of subordinate clerical personnel as assigned. Examples of Duties Answers the telephone; provides information as requested and/or forwards calls to appropriate staff person; takes messages as needed. Greets and assists office visitors. Receives and responds to inquiries, requests for assistance and/or complaints from County employees, outside agencies and the public. Manages department personnel functions, including but not limited to processing payroll, tracking time worked/leave taken, preparing job position requests and employee status transmittals, maintains employee records, etc. Composes, types, prepares, processes, files, copies and/or transmits a variety of documents, which may include correspondence, notices, reports, daily reports, technical reports, personnel forms, agendas, meeting minutes, contracts, budget documents, vouchers, work orders, maintenance requests, certificates, permit applications, license applications, charts, spreadsheets, various forms, memos, reports required by regulatory agencies and the County, manuals, logs, lists, etc. Performs a variety of routine to complex administrative duties in support of Department activities, which may include but are not limited to taking and transcribing dictation, taking and transcribing meeting minutes, scheduling appointments, maintaining calendars, composing/preparing correspondence for supervisor’s signature, compiling and researching information and data for reports, making travel arrangements, establishing and maintaining filing systems, maintaining Department computer operations, scheduling use of facilities, maintaining confidential employee records, overseeing Department procurement activities, maintaining inventory of equipment and supplies, maintaining insurance on vehicles/equipment, etc. Performs a variety of routine clerical duties as required, which may include but are not limited to copying and filing documents, retrieving archived documents, sending and receiving faxes, entering computer data, processing daily mail, maintaining employee/volunteer time records, processing payroll, ordering office supplies, preparing labels, etc. May perform routine bookkeeping/accounting work as required, including assisting with budget preparation, processing and/or preparing invoices, processing requests for payment, preparing cost estimates, balancing statements, maintaining various accounts, maintaining petty cash, preparing requisitions, budget transfers, check requests, travel vouchers, bank deposits, collecting and receipting various payments, etc. May supervise and evaluate work of subordinate clerical personnel as assigned. Assists in coordinating office activities with those of other County departments, outside agencies and others as required. Assists with the planning and coordination of specific Department functions and activities as required. Runs errands as needed. Completes special projects as assigned. Performs duties of other clerical personnel as required in their absence. May notarize documents as needed. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, Board/committee members, various outside agencies and professionals, vendors, and the general public. Operates a variety of equipment, which may include a vehicle, computer, typewriter, fax machine, copier, recording equipment, telephone, two-way radio, calculator, postage meter, audio-visual equipment, printer, scanner, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave request. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent supplemented by six (6) or more years of responsible secretarial or administrative work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Administrative Specialist II. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of the organization of the County and of related departments and agencies. Ability to comprehend, interpret and apply regulations, procedures and related information. Skilled in secretarial, bookkeeping, administrative and clerical skills. Knowledge of modern office practices and technology. Knowledge of proper English usage, punctuation and spelling and grammar. Ability to perform required mathematical calculations. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Skilled in applying a responsible attention to detail as necessary in preparing reports and correspondence. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Ability to use a computer for word and data processing. Ability to read and interpret complex materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to compile, organize and utilize various financial information necessary in the preparation of the departmental budget and knowledge of how to prepare and monitor the budget. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to effectively supervise and evaluate the work of subordinate clerical personnel as assigned. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Tasks require extended periods of time at a keyboard or work station. Stooping Kneeling Bending Working with hands and fingers Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT: Works inside in an office environment. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Apr 24, 2024
Full Time
Description Performs a variety of highly responsible and complex administrative, secretarial, accounting and clerical work to maintain efficient and effective office operations. May supervise and review the work of subordinate clerical personnel as assigned. Examples of Duties Answers the telephone; provides information as requested and/or forwards calls to appropriate staff person; takes messages as needed. Greets and assists office visitors. Receives and responds to inquiries, requests for assistance and/or complaints from County employees, outside agencies and the public. Manages department personnel functions, including but not limited to processing payroll, tracking time worked/leave taken, preparing job position requests and employee status transmittals, maintains employee records, etc. Composes, types, prepares, processes, files, copies and/or transmits a variety of documents, which may include correspondence, notices, reports, daily reports, technical reports, personnel forms, agendas, meeting minutes, contracts, budget documents, vouchers, work orders, maintenance requests, certificates, permit applications, license applications, charts, spreadsheets, various forms, memos, reports required by regulatory agencies and the County, manuals, logs, lists, etc. Performs a variety of routine to complex administrative duties in support of Department activities, which may include but are not limited to taking and transcribing dictation, taking and transcribing meeting minutes, scheduling appointments, maintaining calendars, composing/preparing correspondence for supervisor’s signature, compiling and researching information and data for reports, making travel arrangements, establishing and maintaining filing systems, maintaining Department computer operations, scheduling use of facilities, maintaining confidential employee records, overseeing Department procurement activities, maintaining inventory of equipment and supplies, maintaining insurance on vehicles/equipment, etc. Performs a variety of routine clerical duties as required, which may include but are not limited to copying and filing documents, retrieving archived documents, sending and receiving faxes, entering computer data, processing daily mail, maintaining employee/volunteer time records, processing payroll, ordering office supplies, preparing labels, etc. May perform routine bookkeeping/accounting work as required, including assisting with budget preparation, processing and/or preparing invoices, processing requests for payment, preparing cost estimates, balancing statements, maintaining various accounts, maintaining petty cash, preparing requisitions, budget transfers, check requests, travel vouchers, bank deposits, collecting and receipting various payments, etc. May supervise and evaluate work of subordinate clerical personnel as assigned. Assists in coordinating office activities with those of other County departments, outside agencies and others as required. Assists with the planning and coordination of specific Department functions and activities as required. Runs errands as needed. Completes special projects as assigned. Performs duties of other clerical personnel as required in their absence. May notarize documents as needed. Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, Board/committee members, various outside agencies and professionals, vendors, and the general public. Operates a variety of equipment, which may include a vehicle, computer, typewriter, fax machine, copier, recording equipment, telephone, two-way radio, calculator, postage meter, audio-visual equipment, printer, scanner, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave request. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a high school diploma or GED equivalent supplemented by six (6) or more years of responsible secretarial or administrative work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May require a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Administrative Specialist II. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Knowledge of the organization of the County and of related departments and agencies. Ability to comprehend, interpret and apply regulations, procedures and related information. Skilled in secretarial, bookkeeping, administrative and clerical skills. Knowledge of modern office practices and technology. Knowledge of proper English usage, punctuation and spelling and grammar. Ability to perform required mathematical calculations. Ability to type accurately at a rate sufficient for the successful performance of assigned duties. Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Skilled in applying a responsible attention to detail as necessary in preparing reports and correspondence. Ability to assemble and analyze information and prepare reports and records in a concise, clear and effective manner. Ability to use a computer for word and data processing. Ability to read and interpret complex materials pertaining to the responsibilities of the job. Ability to maintain confidentiality as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to compile, organize and utilize various financial information necessary in the preparation of the departmental budget and knowledge of how to prepare and monitor the budget. Ability to use independent judgment in performing routine and non-routine tasks. Ability to plan, organize and prioritize daily assignments and work activities. Ability to offer training and assistance to co-workers and employees of other departments as required. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to effectively supervise and evaluate the work of subordinate clerical personnel as assigned. Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Ability to work under stressful conditions as required. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Tasks require extended periods of time at a keyboard or work station. Stooping Kneeling Bending Working with hands and fingers Crouching Reaching Standing Walking Lifting and carrying up to 10 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT: Works inside in an office environment. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
SUMMARY PURPOSE OF POSITION The Finance Specialist will perform a wide variety of accounting work in accounts payable and general accounting. This at-will employment will be for a limited term of up to, but not to exceed, 999 hours in a fiscal year (July 1-June 30) or six (6) months, whichever comes first. TO APPLY: This is a continuous recruitment, with the first review of applications beginning April 29, 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the career level of the Financial Specialist series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities . Accurate data entry of invoices, check requests and expense reports into the accounts payable module. Ensure compliance with applicable Authority and department policies. Proactively monitor invoice status and resolve issues to ensure timely payment to vendors. Ensure the efficient utilization of the payables system, taking advantage of system capabilities. Enter and audit invoices or bills for compliance against purchase orders and requisitions. Track and monitor deposits ensuring that all projects have sufficient capital on hand for funding. Prepare routine correspondence, including collection correspondence to vendors, businesses, or the public. Determining penalties and delinquencies. Respond to requests for project closeout and perform final reconciliation documentation with applicable invoice or refund processes. Prepare closeout form for projects and updates Oracle accordingly. Review additions and extensions on all bills and invoices, verify authorization for payment and assigns priority. Verify data entry into financial system from source documents by means of sight verification and system on-line edit procedures. Verify state sales and use taxes, freight and shipping charges, payment terms and discounting on all bills submitted for payment. Provide user support to inquiries providing explanation of established procedures and work unit policies. Develop and maintain strong working relationships to facilitate achievement of department goals. Manage accounts payable email box. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS MINIMUM QUALIFICATIONS Education and Experience Associates degree in Accounting, Economics, Business or a related degree A minimum of four (4) years of work experience performing accounting work in accounts payable, accounts receivable and general accounting. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years is required. Knowledge, Skills, and Abilities Knowledge of : Accounting principles, practices and financial recordkeeping SCRRA’s purchase order system Sales tax, use tax and freight rules 1099 filing rules Skilled in : Use of Microsoft Office Use of Oracle Ability to : Explain and help affected parties solve payment issues Manage time effectively Create Accounts Payable journals Provide customer service PHYSICAL REQUIREMENTS Transition between standing, walking and sitting at varying lengths of time Climb or balance and stoop, kneel, crouch or crawl Use hands to finger, handle, feel and grasp tools to perform the duties of the position Ability to lift, hold and move objects up to 25lbs. Hear and perceive the nature of sounds Listen and express or exchange ideas by means of spoken words Visual acuity Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Mar 26, 2024
Temporary
SUMMARY PURPOSE OF POSITION The Finance Specialist will perform a wide variety of accounting work in accounts payable and general accounting. This at-will employment will be for a limited term of up to, but not to exceed, 999 hours in a fiscal year (July 1-June 30) or six (6) months, whichever comes first. TO APPLY: This is a continuous recruitment, with the first review of applications beginning April 29, 2024 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the career level of the Financial Specialist series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities . Accurate data entry of invoices, check requests and expense reports into the accounts payable module. Ensure compliance with applicable Authority and department policies. Proactively monitor invoice status and resolve issues to ensure timely payment to vendors. Ensure the efficient utilization of the payables system, taking advantage of system capabilities. Enter and audit invoices or bills for compliance against purchase orders and requisitions. Track and monitor deposits ensuring that all projects have sufficient capital on hand for funding. Prepare routine correspondence, including collection correspondence to vendors, businesses, or the public. Determining penalties and delinquencies. Respond to requests for project closeout and perform final reconciliation documentation with applicable invoice or refund processes. Prepare closeout form for projects and updates Oracle accordingly. Review additions and extensions on all bills and invoices, verify authorization for payment and assigns priority. Verify data entry into financial system from source documents by means of sight verification and system on-line edit procedures. Verify state sales and use taxes, freight and shipping charges, payment terms and discounting on all bills submitted for payment. Provide user support to inquiries providing explanation of established procedures and work unit policies. Develop and maintain strong working relationships to facilitate achievement of department goals. Manage accounts payable email box. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS MINIMUM QUALIFICATIONS Education and Experience Associates degree in Accounting, Economics, Business or a related degree A minimum of four (4) years of work experience performing accounting work in accounts payable, accounts receivable and general accounting. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years is required. Knowledge, Skills, and Abilities Knowledge of : Accounting principles, practices and financial recordkeeping SCRRA’s purchase order system Sales tax, use tax and freight rules 1099 filing rules Skilled in : Use of Microsoft Office Use of Oracle Ability to : Explain and help affected parties solve payment issues Manage time effectively Create Accounts Payable journals Provide customer service PHYSICAL REQUIREMENTS Transition between standing, walking and sitting at varying lengths of time Climb or balance and stoop, kneel, crouch or crawl Use hands to finger, handle, feel and grasp tools to perform the duties of the position Ability to lift, hold and move objects up to 25lbs. Hear and perceive the nature of sounds Listen and express or exchange ideas by means of spoken words Visual acuity Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA with Environmental Health in the Consumer Protection Program and the Land Use Program. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, performs a variety of complex technical functions to assure compliance with local, state and federal public health and environmental laws and regulations, including: advising the public regarding related matters; investigating complaints; preparing various reports; inspecting facilities; reviewing plans and applications; and issuing permits. Click here for more information on how to become registered as an Environmental Health Specialist. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Meets with and/or advises the public, contractors, business representatives, etc., concerning public health and environmental issues, including: explaining applicable laws, regulations and fees; responding via letter, telephone and personal inquiry; assisting in completing hazardous materials business plans. Investigates reports/complaints, including: collecting evidence at potential environmental crime scenes; taking samples of food, soil and water for laboratory analysis; reviewing analytical lab reports to determine if further investigation is needed; preparing reports; issuing notices of violation; making referrals; and forwarding information to law enforcement agencies or legal officials. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, analyzes and summarizes material for the preparation of reports; prepares work reports; and relays and interprets administrative decisions, policies and instructions. Reviews and approves annual underground storage tank operations certificate submissions and other public health and environmental documents, certificates, reports, etc. Investigates complaints of illegal handling, storage, disposal or release of hazardous materials. Monitors safety procedures and practices at underground storage tank removal and closures. Inspects businesses storing or handling hazardous materials and businesses generating or treating hazardous waste. Reviews applications, issues permits and conducts field inspections related to handling and treatment of hazardous materials; underground storage tanks, well construction, destruction and repair; and other projects under the division's jurisdiction. Reviews applications and building plans and conducts construction inspections of new or remodeled food facilities and public pools and spas. Inspects public food facilities, small public water systems and public pools and spas for compliance with state health laws and regulations; issues written reports identifying violations and compliance requirements. Reviews quarterly monitoring reports of small public water systems for compliance with state regulations. Reviews and approves plans for new small public water systems, septic systems, new and remodeled food facilities, and new and remodeled public pools and spas for compliance with state regulations. Conducts inspections of housing units to locate vermin, vectors, refuse, poor water quality and other health and safety concerns; follows up to assure compliance and/or refer cases to law enforcement agencies or legal entities. Responds to hazardous material and hazardous waste releases and discharges. Approves, processes and comments on various coastal permits, making sure coastal projects meet County requirements for water and septic services. Reviews applications and recommends conditions that must be met; reviews reports that satisfy conditions and notifies senior staff. Reviews building permits and applications and collects information pertaining to application from other agencies. Reviews applications, issues permits and conducts inspections of water wells. Diagnoses failing septic systems and develops designs for on-site sewage disposal systems in repair situations; reviews mathematical calculations and performs field checks of soil reports and on-site sewage system designs for compliance with state and local laws and regulations; issues permits for construction; inspects construction for compliance with approved design. Reviews and responds to hydrological reports and site clean up investigation reports, assuring compliance with guidelines. Collects shellfish samples and sends to state lab for detection of paralytic toxins. Inspects organized camps, family care institutions, detention facilities, labor camps, schools and special events to ensure compliance with applicable laws and regulations. Follows state protocol to investigate cases of childhood lead poisoning and food borne illness, including: conducting investigations of lead sources; collecting samples; writing reports; working with parties to abate found hazards. Prepares notifications of contaminated sites for press release. Reviews hazardous materials business plans for completeness and compliance with applicable laws and regulations. Conducts routine inspections of solid waste facilities. Inspects and issues permits for septic tank cleaning and refuse disposal trucks. Investigates reports of humans bitten by animals and/or exposed to potentially rabid animals. Drafts guidelines and procedures for underground storage tank permit compliance per state and federal laws. Reviews and implements new laws and regulations. Develops workshops and educational classes, plans curriculum, makes presentations and/or oversees examination process. Issues legal notices or abatement letters for violations of regulations; conducts follow-up investigations and inspections. Reviews environmental impact reports for compliance with State and County environmental and public health laws and regulations. Performs various studies and prepares reports related to environmental health issues. Maintains and calibrates equipment and meters, including: scheduling maintenance; and taking inventory of supplies and equipment. Updates and maintains computer database information and related documents, records and files. Issues citations for violations of public health laws and regulations. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Reports administrative and/or operational problems to supervisor. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Bachelor's degree, including 30 semester units of basic sciences, or equivalent from a four-year college in Biology, Environmental Health, or related field; and One (1) year of progressively responsible related experience; or, when possessing California Registered Health Specialist or. Any combination of higher education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Valid certificate of registration as an Environmental Health Specialist (REHS) in the State of California Valid driver's license Knowledge, Skills, and Abilities Knowledge of: Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues. Basic principles of physical, biological and social science as related to public health and environmental quality control. Methods and techniques of inspecting and making investigations of hazardous material handlers, facilities and criminal violations. Microbiology, chemistry, mathematics, statistical analysis, hydraulics, hydrology, science soil morphology and physics. Vector control measures. Proper food handling procedures. Proper design and operation of pumps, piping, valves, filter and other equipment associated with pools and spas. Nature, generation, use, treatment, storage, disposal, release and clean up of hazardous materials and waste. Design and operation of fuel delivery stations. Hydraulics associates with sewage systems. Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. All computer applications and hardware related to performance of the essential functions of the job. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer and other general office equipment. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations. Mental and Physical Abilities: Compile and evaluate data and make recommendations. Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc. Interpret lab results and prepare clear reports. Understand and carry out written and oral instructions, giving close attention to detail and accuracy. Establish and maintain effective working relationships with others. Add, subtract, multiply and divide whole numbers, common fractions and decimals. Deal with problems involving several variables in standardized situations. While performing the essential functions of this job, the incumbent is regularly required to: stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA with Environmental Health in the Consumer Protection Program and the Land Use Program. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, performs a variety of complex technical functions to assure compliance with local, state and federal public health and environmental laws and regulations, including: advising the public regarding related matters; investigating complaints; preparing various reports; inspecting facilities; reviewing plans and applications; and issuing permits. Click here for more information on how to become registered as an Environmental Health Specialist. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Meets with and/or advises the public, contractors, business representatives, etc., concerning public health and environmental issues, including: explaining applicable laws, regulations and fees; responding via letter, telephone and personal inquiry; assisting in completing hazardous materials business plans. Investigates reports/complaints, including: collecting evidence at potential environmental crime scenes; taking samples of food, soil and water for laboratory analysis; reviewing analytical lab reports to determine if further investigation is needed; preparing reports; issuing notices of violation; making referrals; and forwarding information to law enforcement agencies or legal officials. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, analyzes and summarizes material for the preparation of reports; prepares work reports; and relays and interprets administrative decisions, policies and instructions. Reviews and approves annual underground storage tank operations certificate submissions and other public health and environmental documents, certificates, reports, etc. Investigates complaints of illegal handling, storage, disposal or release of hazardous materials. Monitors safety procedures and practices at underground storage tank removal and closures. Inspects businesses storing or handling hazardous materials and businesses generating or treating hazardous waste. Reviews applications, issues permits and conducts field inspections related to handling and treatment of hazardous materials; underground storage tanks, well construction, destruction and repair; and other projects under the division's jurisdiction. Reviews applications and building plans and conducts construction inspections of new or remodeled food facilities and public pools and spas. Inspects public food facilities, small public water systems and public pools and spas for compliance with state health laws and regulations; issues written reports identifying violations and compliance requirements. Reviews quarterly monitoring reports of small public water systems for compliance with state regulations. Reviews and approves plans for new small public water systems, septic systems, new and remodeled food facilities, and new and remodeled public pools and spas for compliance with state regulations. Conducts inspections of housing units to locate vermin, vectors, refuse, poor water quality and other health and safety concerns; follows up to assure compliance and/or refer cases to law enforcement agencies or legal entities. Responds to hazardous material and hazardous waste releases and discharges. Approves, processes and comments on various coastal permits, making sure coastal projects meet County requirements for water and septic services. Reviews applications and recommends conditions that must be met; reviews reports that satisfy conditions and notifies senior staff. Reviews building permits and applications and collects information pertaining to application from other agencies. Reviews applications, issues permits and conducts inspections of water wells. Diagnoses failing septic systems and develops designs for on-site sewage disposal systems in repair situations; reviews mathematical calculations and performs field checks of soil reports and on-site sewage system designs for compliance with state and local laws and regulations; issues permits for construction; inspects construction for compliance with approved design. Reviews and responds to hydrological reports and site clean up investigation reports, assuring compliance with guidelines. Collects shellfish samples and sends to state lab for detection of paralytic toxins. Inspects organized camps, family care institutions, detention facilities, labor camps, schools and special events to ensure compliance with applicable laws and regulations. Follows state protocol to investigate cases of childhood lead poisoning and food borne illness, including: conducting investigations of lead sources; collecting samples; writing reports; working with parties to abate found hazards. Prepares notifications of contaminated sites for press release. Reviews hazardous materials business plans for completeness and compliance with applicable laws and regulations. Conducts routine inspections of solid waste facilities. Inspects and issues permits for septic tank cleaning and refuse disposal trucks. Investigates reports of humans bitten by animals and/or exposed to potentially rabid animals. Drafts guidelines and procedures for underground storage tank permit compliance per state and federal laws. Reviews and implements new laws and regulations. Develops workshops and educational classes, plans curriculum, makes presentations and/or oversees examination process. Issues legal notices or abatement letters for violations of regulations; conducts follow-up investigations and inspections. Reviews environmental impact reports for compliance with State and County environmental and public health laws and regulations. Performs various studies and prepares reports related to environmental health issues. Maintains and calibrates equipment and meters, including: scheduling maintenance; and taking inventory of supplies and equipment. Updates and maintains computer database information and related documents, records and files. Issues citations for violations of public health laws and regulations. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Reports administrative and/or operational problems to supervisor. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Bachelor's degree, including 30 semester units of basic sciences, or equivalent from a four-year college in Biology, Environmental Health, or related field; and One (1) year of progressively responsible related experience; or, when possessing California Registered Health Specialist or. Any combination of higher education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Valid certificate of registration as an Environmental Health Specialist (REHS) in the State of California Valid driver's license Knowledge, Skills, and Abilities Knowledge of: Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues. Basic principles of physical, biological and social science as related to public health and environmental quality control. Methods and techniques of inspecting and making investigations of hazardous material handlers, facilities and criminal violations. Microbiology, chemistry, mathematics, statistical analysis, hydraulics, hydrology, science soil morphology and physics. Vector control measures. Proper food handling procedures. Proper design and operation of pumps, piping, valves, filter and other equipment associated with pools and spas. Nature, generation, use, treatment, storage, disposal, release and clean up of hazardous materials and waste. Design and operation of fuel delivery stations. Hydraulics associates with sewage systems. Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. All computer applications and hardware related to performance of the essential functions of the job. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer and other general office equipment. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations. Mental and Physical Abilities: Compile and evaluate data and make recommendations. Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc. Interpret lab results and prepare clear reports. Understand and carry out written and oral instructions, giving close attention to detail and accuracy. Establish and maintain effective working relationships with others. Add, subtract, multiply and divide whole numbers, common fractions and decimals. Deal with problems involving several variables in standardized situations. While performing the essential functions of this job, the incumbent is regularly required to: stand, walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Greenfield, Massachusetts, United States
Title: Probation Case Specialist Series - Franklin/Hampshire Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. A multi-site position, travel and/or reassignment may be required at the discretion of the department head to the following sessions: Hampshire - Hadley and Belchertown & Franklin - Greenfield and Orange Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-30
Apr 30, 2024
Full Time
Title: Probation Case Specialist Series - Franklin/Hampshire Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. A multi-site position, travel and/or reassignment may be required at the discretion of the department head to the following sessions: Hampshire - Hadley and Belchertown & Franklin - Greenfield and Orange Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-30
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-30
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-30
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-30
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-30