CITY OF MINNEAPOLIS
Minneapolis 55414, Minnesota, United States
Position Description Minneapolis Elections & Voter Services is a division of the Office of the City Clerk whose purpose is to support access to local government. We administer local, state, and federal elections for Minneapolis voters. Absentee Voting Team Member (up to 12 positions) The City Clerk’s Office is looking to fill up to twelve (12) temporary Absentee Voting Team Member (Seasonal Elections Support Specialist) positions to: provide customer service, assist voters, provide election information to the public, prepare election materials, process applications for absentee ballots, process voted absentee ballots, enter and look up data in the Statewide Voter Registration System (SVRS), answer phones, and perform associated clerical work as needed. These are full-time (30-40+ hours per week), temporary positions scheduled for June 17, 2024, to November 15, 2024, covering two scheduled elections: August 13, 2024, State Primary Election November 5, 2024, General Election There is on scheduled unpaid break between elections: A three-week break between the State Primary and General elections Hours may fluctuate based on operational needs. Will involve evening and weekend hours, as needed, especially in the final weeks leading up to each Election Day. There is the opportunity to work from June 17 through August 16 for applicants who cannot commit to also working during the General Election. Work Location This position currently works on-site only. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Perform election functions in an assigned program area. Absentee voting (in-person): Check-in, register, assist, and provide voting materials to voters. Absentee voting (mail): Process requests for absentee ballots and prepare ballots to go out in the mail, process ballots returned in the mail according to Minnesota law and prepare mail ballots for tabulation. Order supplies and keep inventory. Process a high volume of time sensitive election material. Perform data entry where details and accuracy are essential. Learn and effectively utilize new software systems. Provide quality customer service in-person, via phone, and via written communication. Work cooperatively as a member of a diverse team. Follow statute, law, City code, policy, procedure, and guidelines. Inventory, prepare, and categorize election equipment and supplies. May be assigned to assist in other programs within elections or within the City Clerk's office as needed. WORKING CONDITIONS: Normal office setting with occasional field work; may involve assignments at various Minneapolis sites, including outdoor and/or warehouse-related activities. Required Qualifications Minimum Education: High school diploma or equivalent; or currently attending high school Meet Minnesota State Election Judge qualifications; Must be a U.S. citizen; Must be at least 18 years of age; Able to read, write, and speak English; Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step- sibling of a candidate on the ballot; Or domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election. OR meet Minnesota State Trainee Election Judge qualifications; Must be a U.S. citizen; Must be 16 or 17 years of age; Able to read, write, and speak English; Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step- sibling of a candidate on the ballot; Or domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election. Licenses/Certifications: Election Judge Training provided. Desired Qualifications: Proficiency in Hmong, Somali, Spanish, or Oromo highly desirable to assist voters in translating elections materials. Candidates selected for positions that make use of additional language skills may have the opportunity to pass a proficiency test to receive additional language pay. Experience working in elections. Experience working in customer service roles. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is not represented by a bargaining unit. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Knowledge of the election process. Knowledge of accepted business English usage, punctuation, spelling and math. Knowledge of office practices, policies, and procedures as they relate to the assigned program. Proficiency on computers, to include word processing, spreadsheets, and database programs. Ability to make decisions in accordance with laws, regulations and established departmental policies and apply judgment in interpreting and applying procedures. Ability to handle customer concerns and complaints respectfully. Ability to establish and maintain effective working relationships with others. Ability to communicate effectively by phone, in person, and in writing. Ability to organize and prioritize daily work tasks while experiencing multiple interruptions. Ability to follow written and verbal instructions. Ability to remain politically neutral and provide an inclusive, positive voting experience to persons of diverse backgrounds. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 5/6/2024 11:59 PM Central
Position Description Minneapolis Elections & Voter Services is a division of the Office of the City Clerk whose purpose is to support access to local government. We administer local, state, and federal elections for Minneapolis voters. Absentee Voting Team Member (up to 12 positions) The City Clerk’s Office is looking to fill up to twelve (12) temporary Absentee Voting Team Member (Seasonal Elections Support Specialist) positions to: provide customer service, assist voters, provide election information to the public, prepare election materials, process applications for absentee ballots, process voted absentee ballots, enter and look up data in the Statewide Voter Registration System (SVRS), answer phones, and perform associated clerical work as needed. These are full-time (30-40+ hours per week), temporary positions scheduled for June 17, 2024, to November 15, 2024, covering two scheduled elections: August 13, 2024, State Primary Election November 5, 2024, General Election There is on scheduled unpaid break between elections: A three-week break between the State Primary and General elections Hours may fluctuate based on operational needs. Will involve evening and weekend hours, as needed, especially in the final weeks leading up to each Election Day. There is the opportunity to work from June 17 through August 16 for applicants who cannot commit to also working during the General Election. Work Location This position currently works on-site only. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Perform election functions in an assigned program area. Absentee voting (in-person): Check-in, register, assist, and provide voting materials to voters. Absentee voting (mail): Process requests for absentee ballots and prepare ballots to go out in the mail, process ballots returned in the mail according to Minnesota law and prepare mail ballots for tabulation. Order supplies and keep inventory. Process a high volume of time sensitive election material. Perform data entry where details and accuracy are essential. Learn and effectively utilize new software systems. Provide quality customer service in-person, via phone, and via written communication. Work cooperatively as a member of a diverse team. Follow statute, law, City code, policy, procedure, and guidelines. Inventory, prepare, and categorize election equipment and supplies. May be assigned to assist in other programs within elections or within the City Clerk's office as needed. WORKING CONDITIONS: Normal office setting with occasional field work; may involve assignments at various Minneapolis sites, including outdoor and/or warehouse-related activities. Required Qualifications Minimum Education: High school diploma or equivalent; or currently attending high school Meet Minnesota State Election Judge qualifications; Must be a U.S. citizen; Must be at least 18 years of age; Able to read, write, and speak English; Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step- sibling of a candidate on the ballot; Or domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election. OR meet Minnesota State Trainee Election Judge qualifications; Must be a U.S. citizen; Must be 16 or 17 years of age; Able to read, write, and speak English; Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step- sibling of a candidate on the ballot; Or domiciled, either permanently or temporarily, with any candidate on the ballot and; Cannot be a candidate in the election. Licenses/Certifications: Election Judge Training provided. Desired Qualifications: Proficiency in Hmong, Somali, Spanish, or Oromo highly desirable to assist voters in translating elections materials. Candidates selected for positions that make use of additional language skills may have the opportunity to pass a proficiency test to receive additional language pay. Experience working in elections. Experience working in customer service roles. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is not represented by a bargaining unit. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Knowledge of the election process. Knowledge of accepted business English usage, punctuation, spelling and math. Knowledge of office practices, policies, and procedures as they relate to the assigned program. Proficiency on computers, to include word processing, spreadsheets, and database programs. Ability to make decisions in accordance with laws, regulations and established departmental policies and apply judgment in interpreting and applying procedures. Ability to handle customer concerns and complaints respectfully. Ability to establish and maintain effective working relationships with others. Ability to communicate effectively by phone, in person, and in writing. Ability to organize and prioritize daily work tasks while experiencing multiple interruptions. Ability to follow written and verbal instructions. Ability to remain politically neutral and provide an inclusive, positive voting experience to persons of diverse backgrounds. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 5/6/2024 11:59 PM Central
City of Portland, Oregon
Portland, Oregon, United States
The Position The City Auditor’s Office is seeking a Deputy General Counsel to provide legal services to the Auditor’s Office. The Deputy General Counsel should be a well-rounded generalist or have significant experience in one or more subject matter areas on which the Auditor’s Office regularly requires legal advice. It is not necessary for candidates to have expertise in all areas where the Deputy General Counsel may be asked to provide legal advice; instead, a successful candidate will have a demonstrated ability to effectively research and quickly learn new areas of the law. This is a part-time limited duration position for the primary purpose of assisting the Auditor’s Office’s General Counsel as the City prepares for the transition to a new form of government and an historic 2024 election cycle . The duration will be at least one year, with possibility for extending the term to two years; the hours will be 20-26 hours per week. As the sixth elected official in the City of Portland, the City Auditor is independent of the Mayor, City Council, and City offices and is accountable only to the public. The Auditor’s Office ensures open and accountable government by providing impartial reviews and investigations, access to public information, and services to City government and the public. It employs over 50 people across six divisions. The Auditor’s Office does this primarily through the following functions: Audit Services: conducts performance audits of City bureaus, agencies, and programs, and oversees the financial audit of the City. This division also houses the City’s fraud hotline. Ombudsman: responds to members of the public to resolve complaints about City services and practices and initiates investigations into systemic problems in the City government. Elections: implements the Auditor’s Charter responsibility to supervise City elections, and oversees enforcement of the City’s campaign finance and lobbying regulations. Council Clerk: administers City Council business, serves as the central repository for City contracts and Portland Policy Documents, and maintains City Charter and Code. Archives & Records Management: operates the City of Portland Archives and Records Center, making City administrative and historical records accessible for research and inspection in accordance with public records laws. Operations Management: serves as the City Auditor’s executive office, providing leadership, accountability, and support for all activities of the City Auditor’s Office, including human resources, contracts, and procurements. Hearings: conducts impartial administrative hearings and renders decisions in Land Use Hearings, Code Hearings, Appeals of City Decisions, Towing Hearings, and other administrative matters. The Deputy General Counsel reports directly to the Auditor’s Office’s General Counsel. The Deputy General Counsel will conduct legal and policy research; prepare a broad array of written documents; and advise on policy development and compliance. Responsibilities of the Deputy General Counsel include: Advising on subject matters such as: elections, campaign finance, lobbying/ethics, employment and labor, open meetings and public records laws, contracts and procurement, litigation, constitutional law issues, and general municipal law. Assisting the General Counsel with projects related to the transition to a new form of government. Assisting in developing legislative concepts and draft language. Drafting code and administrative rules. Advising on responses to public records. Reviewing contracts and preparing contract templates. Assisting in policy development. Successful candidates will have: A demonstrated ability to quickly learn new areas of the law and an intellectual curiosity to develop subject matter expertise in new areas. An interest in holding government accountable to the public. Knowledge of relevant federal, state, and municipal statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them. Knowledge of contracts, torts, constitutional law, civil rights, litigation, employment law, civil procedure, elections law, ethics law, campaign finance law, and/or statutes relating to municipalities. Ability to draft statutes, City Code, administrative regulations, contracts, and other legal documents. Ability to research complex legal questions using digital tools, libraries, professional resources, Oregon Revised Statutes, City Code and Charter, and other legal publications. Ability to communicate effectively, both orally and in writing, and the ability to present information, proposals, and recommendations clearly and persuasively in public settings. The Auditor’s Office values a diverse workforce and a culture of equity and inclusion in delivering public services and everyday interactions in the workplace. The Office encourages candidates with experience working with a broad range of individuals and diverse communities to apply. To Qualify Candidates must have, at a minimum, the following: A JD from an accredited law school, Membership in good standing in the Oregon State Bar, and Three years of increasingly responsible experience in the practice of administrative, civil, and/or criminal law. TO APPLY: Submit two documents: (1) A resume List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them. (2) Responses to Supplemental Questions Describe how you meet the following qualifications, which are required to be successful in this position. Where possible, connect items in your resume and provide examples to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure that you respond to each item for which you have relevant skills or experience. When uploading this document to your online application, select “other” document. Question 1 : Tell us about your experience researching and quickly learning new areas of the law. Question 2 : Tell us about your experience advising on one or more of these areas of the law: elections, campaign finance, lobbying/ethics, employment and labor, open meetings and public records, contracts and procurement, litigation, constitutional law issues, civil rights, and general municipal law. Question 3 : Describe your ability to communicate clearly and persuasively both orally and in writing, and to prepare memos, briefs, and letters. Question 4: Describe experiences that would prepare you to be able to draft code, administrative rules and contracts. Question 5 : Tell us about your experience: as a member of a historically underrepresented group participating in government decision-making; ensuring equitable operations or program outcomes; making workplaces and/or public spaces more inclusive; or exposure to racial inequities and actions you took to help resolve them. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position. The Recruitment Process Applicants must submit their resume and responses to supplemental questions through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Answers to supplemental questions should not exceed a total of five pages. Please do not include materials not requested. Recruitment Timeline (subject to change) Application period: April 22, 2024-May 19, 2024 First interviews: Week of June 3, 2024 Second interviews: Week of June 17, 2024 Job offer: Week of June 24, 2024 Additional Information Salary range/Pay equity: Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate’s resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience. Language pay differential: Auditor’s Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community. Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: https://www.portlandoregon.gov/bhr/60196 Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code. Work status: Non-citizen applicants must be authorized to work in the United States at the time of application. Work location: The Auditor’s Office is currently operating in a hybrid schedule, with employees working at least 50% of their time in-person. Given the unique nature of this position, it may be possible for candidates outside of the Portland metro area to work primarily remotely, with onboarding taking place at City Hall, 1221 SW 4th Ave. The Deputy General Counsel, however, must perform all work from within the states of Oregon or Washington. Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/ A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/19/2024 11:59 PM Pacific
The Position The City Auditor’s Office is seeking a Deputy General Counsel to provide legal services to the Auditor’s Office. The Deputy General Counsel should be a well-rounded generalist or have significant experience in one or more subject matter areas on which the Auditor’s Office regularly requires legal advice. It is not necessary for candidates to have expertise in all areas where the Deputy General Counsel may be asked to provide legal advice; instead, a successful candidate will have a demonstrated ability to effectively research and quickly learn new areas of the law. This is a part-time limited duration position for the primary purpose of assisting the Auditor’s Office’s General Counsel as the City prepares for the transition to a new form of government and an historic 2024 election cycle . The duration will be at least one year, with possibility for extending the term to two years; the hours will be 20-26 hours per week. As the sixth elected official in the City of Portland, the City Auditor is independent of the Mayor, City Council, and City offices and is accountable only to the public. The Auditor’s Office ensures open and accountable government by providing impartial reviews and investigations, access to public information, and services to City government and the public. It employs over 50 people across six divisions. The Auditor’s Office does this primarily through the following functions: Audit Services: conducts performance audits of City bureaus, agencies, and programs, and oversees the financial audit of the City. This division also houses the City’s fraud hotline. Ombudsman: responds to members of the public to resolve complaints about City services and practices and initiates investigations into systemic problems in the City government. Elections: implements the Auditor’s Charter responsibility to supervise City elections, and oversees enforcement of the City’s campaign finance and lobbying regulations. Council Clerk: administers City Council business, serves as the central repository for City contracts and Portland Policy Documents, and maintains City Charter and Code. Archives & Records Management: operates the City of Portland Archives and Records Center, making City administrative and historical records accessible for research and inspection in accordance with public records laws. Operations Management: serves as the City Auditor’s executive office, providing leadership, accountability, and support for all activities of the City Auditor’s Office, including human resources, contracts, and procurements. Hearings: conducts impartial administrative hearings and renders decisions in Land Use Hearings, Code Hearings, Appeals of City Decisions, Towing Hearings, and other administrative matters. The Deputy General Counsel reports directly to the Auditor’s Office’s General Counsel. The Deputy General Counsel will conduct legal and policy research; prepare a broad array of written documents; and advise on policy development and compliance. Responsibilities of the Deputy General Counsel include: Advising on subject matters such as: elections, campaign finance, lobbying/ethics, employment and labor, open meetings and public records laws, contracts and procurement, litigation, constitutional law issues, and general municipal law. Assisting the General Counsel with projects related to the transition to a new form of government. Assisting in developing legislative concepts and draft language. Drafting code and administrative rules. Advising on responses to public records. Reviewing contracts and preparing contract templates. Assisting in policy development. Successful candidates will have: A demonstrated ability to quickly learn new areas of the law and an intellectual curiosity to develop subject matter expertise in new areas. An interest in holding government accountable to the public. Knowledge of relevant federal, state, and municipal statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them. Knowledge of contracts, torts, constitutional law, civil rights, litigation, employment law, civil procedure, elections law, ethics law, campaign finance law, and/or statutes relating to municipalities. Ability to draft statutes, City Code, administrative regulations, contracts, and other legal documents. Ability to research complex legal questions using digital tools, libraries, professional resources, Oregon Revised Statutes, City Code and Charter, and other legal publications. Ability to communicate effectively, both orally and in writing, and the ability to present information, proposals, and recommendations clearly and persuasively in public settings. The Auditor’s Office values a diverse workforce and a culture of equity and inclusion in delivering public services and everyday interactions in the workplace. The Office encourages candidates with experience working with a broad range of individuals and diverse communities to apply. To Qualify Candidates must have, at a minimum, the following: A JD from an accredited law school, Membership in good standing in the Oregon State Bar, and Three years of increasingly responsible experience in the practice of administrative, civil, and/or criminal law. TO APPLY: Submit two documents: (1) A resume List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them. (2) Responses to Supplemental Questions Describe how you meet the following qualifications, which are required to be successful in this position. Where possible, connect items in your resume and provide examples to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure that you respond to each item for which you have relevant skills or experience. When uploading this document to your online application, select “other” document. Question 1 : Tell us about your experience researching and quickly learning new areas of the law. Question 2 : Tell us about your experience advising on one or more of these areas of the law: elections, campaign finance, lobbying/ethics, employment and labor, open meetings and public records, contracts and procurement, litigation, constitutional law issues, civil rights, and general municipal law. Question 3 : Describe your ability to communicate clearly and persuasively both orally and in writing, and to prepare memos, briefs, and letters. Question 4: Describe experiences that would prepare you to be able to draft code, administrative rules and contracts. Question 5 : Tell us about your experience: as a member of a historically underrepresented group participating in government decision-making; ensuring equitable operations or program outcomes; making workplaces and/or public spaces more inclusive; or exposure to racial inequities and actions you took to help resolve them. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position. The Recruitment Process Applicants must submit their resume and responses to supplemental questions through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Answers to supplemental questions should not exceed a total of five pages. Please do not include materials not requested. Recruitment Timeline (subject to change) Application period: April 22, 2024-May 19, 2024 First interviews: Week of June 3, 2024 Second interviews: Week of June 17, 2024 Job offer: Week of June 24, 2024 Additional Information Salary range/Pay equity: Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate’s resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience. Language pay differential: Auditor’s Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community. Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: https://www.portlandoregon.gov/bhr/60196 Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code. Work status: Non-citizen applicants must be authorized to work in the United States at the time of application. Work location: The Auditor’s Office is currently operating in a hybrid schedule, with employees working at least 50% of their time in-person. Given the unique nature of this position, it may be possible for candidates outside of the Portland metro area to work primarily remotely, with onboarding taking place at City Hall, 1221 SW 4th Ave. The Deputy General Counsel, however, must perform all work from within the states of Oregon or Washington. Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/ A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/19/2024 11:59 PM Pacific
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537708; 04/02/2024 Assistant to the Dean Administrative Analyst/Specialist - Non-Exempt College of Business & Economics - Dean's Office Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,553/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Dean of the College of Business and Economics, the Assistant to the Dean provides day-to-day administration in the office of the Dean. The incumbent independently performs administrative tasks by gathering, organizing, analyzing, and ensuring timely processing of relevant data and applying problem-solving techniques and skills in analyzing issues having broad administrative impact. Independently manages the Dean's calendar and provides administrative support to various committees; assists in the planning and coordinating events, making travel arrangements, and preparing travel forms. The Assistant to the Dean coordinates multiple tasks and displays a high degree of sensitivity to the needs to various diverse populations. Provides administrative support on matters pertaining to the structure of the college and department governance, committee policies, and procedures, faculty grievance procedures, and other policies and procedures as outlined in the Faculty Handbook, the University Administrative Procedures, the Appointment, Retention, Tenure and Promotion Policies and Procedures (ARTP), and the CSU Collective Bargaining Agreements (CBA), especially for Unit 3. The incumbent works closely with the Dean in faculty personnel matters and serves as a resource regarding regulations, policies, and procedures pertaining to appointment, retention, tenure, and promotion of faculty. The incumbent establishes and enforces for the RTF/Personnel Actions Calendar, and coordinates elections. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university. Equivalent to four years of general office experience, which includes providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit function. Incumbent must have thorough knowledge of English grammar, punctuation, and spelling. Must have ability to operate Microsoft Office; draft and compose correspondence and standard reports; operate standard office equipment; perform basic arithmetic calculations; plan, organize and prioritize work; work under pressure and handle a heavy workload; handle multiple work unit priorities and projects and meet deadlines; respond to routine inquiries and explain standard policies and procedures; analyze operational problems and develop, recommend, and evaluate proposed solutions; and apply a wide variety of policies and procedures independently where specific guidelines may not exist. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job No: 537708; 04/02/2024 Assistant to the Dean Administrative Analyst/Specialist - Non-Exempt College of Business & Economics - Dean's Office Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,553/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Dean of the College of Business and Economics, the Assistant to the Dean provides day-to-day administration in the office of the Dean. The incumbent independently performs administrative tasks by gathering, organizing, analyzing, and ensuring timely processing of relevant data and applying problem-solving techniques and skills in analyzing issues having broad administrative impact. Independently manages the Dean's calendar and provides administrative support to various committees; assists in the planning and coordinating events, making travel arrangements, and preparing travel forms. The Assistant to the Dean coordinates multiple tasks and displays a high degree of sensitivity to the needs to various diverse populations. Provides administrative support on matters pertaining to the structure of the college and department governance, committee policies, and procedures, faculty grievance procedures, and other policies and procedures as outlined in the Faculty Handbook, the University Administrative Procedures, the Appointment, Retention, Tenure and Promotion Policies and Procedures (ARTP), and the CSU Collective Bargaining Agreements (CBA), especially for Unit 3. The incumbent works closely with the Dean in faculty personnel matters and serves as a resource regarding regulations, policies, and procedures pertaining to appointment, retention, tenure, and promotion of faculty. The incumbent establishes and enforces for the RTF/Personnel Actions Calendar, and coordinates elections. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university. Equivalent to four years of general office experience, which includes providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit function. Incumbent must have thorough knowledge of English grammar, punctuation, and spelling. Must have ability to operate Microsoft Office; draft and compose correspondence and standard reports; operate standard office equipment; perform basic arithmetic calculations; plan, organize and prioritize work; work under pressure and handle a heavy workload; handle multiple work unit priorities and projects and meet deadlines; respond to routine inquiries and explain standard policies and procedures; analyze operational problems and develop, recommend, and evaluate proposed solutions; and apply a wide variety of policies and procedures independently where specific guidelines may not exist. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM