CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants P OSITION OVERVIEW : This position will lead projects with the Aviation IT PMO ,providing project management expertise for both operational and construction-related IT projects. Functional requirements of this position include: - Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary - Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives - Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments - Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables - Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers - Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin - Define the project success criteria and disseminate them to involved parties throughout the project life cycle - Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings ASSESSMENT : A skills assessment will be required for this position. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. LANGUAGE : Must have the ability to read, write, and fluently speak in English. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $37.14 - $47.35 Hours 40 hours per week Monday - Friday: 8:00 a.m. - 5:00 p.m. 3 Days to be onsite with 2 remote (Telework) Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/13/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom International Airport Preferred Qualifications Preferred Experience: Project Management Professional Certification - PMP , ScrumMaster ( CSM ), Certified Agile Project Manager ( APM ) or the ability to obtain one within 6 months of employment. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin Define the project success criteria and disseminate them to involved parties throughout the project life cycle Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited four-year college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Please describe your experience in project management methodologies and frameworks (Agile, Scrum, Waterfall). (Open Ended Question) * Describe experience in managing projects, resource allocation, task delegation, and conflict resolution. (Open Ended Question) * Please describe your experience managing project budgets and financial resources, including forecasting, tracking expenses. (Open Ended Question) * Do you have a Project Management Professional Certification - PMP, ScrumMaster (CSM), Certified Agile Project Manager (APM), or the ability to obtain one within 6 months of employment? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 26, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants P OSITION OVERVIEW : This position will lead projects with the Aviation IT PMO ,providing project management expertise for both operational and construction-related IT projects. Functional requirements of this position include: - Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary - Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives - Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments - Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables - Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers - Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin - Define the project success criteria and disseminate them to involved parties throughout the project life cycle - Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings ASSESSMENT : A skills assessment will be required for this position. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. LANGUAGE : Must have the ability to read, write, and fluently speak in English. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $37.14 - $47.35 Hours 40 hours per week Monday - Friday: 8:00 a.m. - 5:00 p.m. 3 Days to be onsite with 2 remote (Telework) Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/13/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom International Airport Preferred Qualifications Preferred Experience: Project Management Professional Certification - PMP , ScrumMaster ( CSM ), Certified Agile Project Manager ( APM ) or the ability to obtain one within 6 months of employment. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin Define the project success criteria and disseminate them to involved parties throughout the project life cycle Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited four-year college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Please describe your experience in project management methodologies and frameworks (Agile, Scrum, Waterfall). (Open Ended Question) * Describe experience in managing projects, resource allocation, task delegation, and conflict resolution. (Open Ended Question) * Please describe your experience managing project budgets and financial resources, including forecasting, tracking expenses. (Open Ended Question) * Do you have a Project Management Professional Certification - PMP, ScrumMaster (CSM), Certified Agile Project Manager (APM), or the ability to obtain one within 6 months of employment? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
CITY OF SAN LUIS, AZ
Fernando Padilla City Building, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Texas Tech University Health Sciences Center
Lubbock, TX
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
Mar 15, 2024
Full Time
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
YORK COUNTY, SC
York, South Carolina, United States
About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. About our opportunity We invite you to apply to join our team as a full-time (40 hours per week), exempt IT Security Network Analyst with the IT Department. This position will be responsible for the daily operations of the in-place security solutions including identifying, investigating and resolving security breaches. Assist in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines and procedures as well as conducting vulnerability audits and assessments. Our Total Compensation Package: Compensation - competitive market-rate pay, and negotiable based on qualifications. Comprehensive State Medical Insurance, Dental and Vision Insurance Life Insurance Long-term disability Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Program (Student Loan Forgiveness Program) 11 Paid Holidays + 3 Optional Holidays Longevity Pay SC State Retirement Plan Pension Paid Vacation and Sick Time Sick Bank Critical Care and Cancer Insurance Wellness Screenings Employee Assistance Programs Professional Development / Trainings / Conferences Projected Hiring Range: $ 58,232.00 - $90,248.00 per year. Starting salary depending on experience. Compensation is determined based on qualifications. Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (40 hours per week); on-call and rotating weekends are required depending on the operational needs of the County/Department. Essential Duties and Responsibilities: Monitors server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interprets activity and make recommendations for resolution. Deploys, manages and maintains all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software. Assists the Network Engineer in network related duties including the installation and maintenance of core and secondary network switches at the direction of the Network Engineer. Designs, implements, and reports on security system and end user activity audits. Participates in the planning and design of enterprise security architecture, under the direction of the CISO, where appropriate. Participates in the design and execution of vulnerability assessments, penetration tests and security audits. Provides on-call support for end users for all in-place security solutions and operates a County vehicle in order to drive to County offices to install hardware. Administers and maintains end user accounts, permissions, and access rights. Manages and ensures the security of databases and data transferred both internally and externally. Maintains up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. Performs related work as assigned. About you Experience and Education: Associate’s Degree in Computer Science, Information Technology or related discipline. Two (2) years of computer network, security or related experience or an equivalent combination of education, training and experience. Certifications and Licenses: Valid driver’s license required. Network Plus certification or Professional certifications like GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Incident Handler (GCIH) or GIAC Certified Forensic Examiner/ GIAC Certified Forensic Analyst (GCFE/GCFA) preferred. CCNA or other network administration related certifications preferred. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 5/7/2024 5:00 PM Eastern
Apr 25, 2024
Full Time
About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. About our opportunity We invite you to apply to join our team as a full-time (40 hours per week), exempt IT Security Network Analyst with the IT Department. This position will be responsible for the daily operations of the in-place security solutions including identifying, investigating and resolving security breaches. Assist in the implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines and procedures as well as conducting vulnerability audits and assessments. Our Total Compensation Package: Compensation - competitive market-rate pay, and negotiable based on qualifications. Comprehensive State Medical Insurance, Dental and Vision Insurance Life Insurance Long-term disability Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Program (Student Loan Forgiveness Program) 11 Paid Holidays + 3 Optional Holidays Longevity Pay SC State Retirement Plan Pension Paid Vacation and Sick Time Sick Bank Critical Care and Cancer Insurance Wellness Screenings Employee Assistance Programs Professional Development / Trainings / Conferences Projected Hiring Range: $ 58,232.00 - $90,248.00 per year. Starting salary depending on experience. Compensation is determined based on qualifications. Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (40 hours per week); on-call and rotating weekends are required depending on the operational needs of the County/Department. Essential Duties and Responsibilities: Monitors server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interprets activity and make recommendations for resolution. Deploys, manages and maintains all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software. Assists the Network Engineer in network related duties including the installation and maintenance of core and secondary network switches at the direction of the Network Engineer. Designs, implements, and reports on security system and end user activity audits. Participates in the planning and design of enterprise security architecture, under the direction of the CISO, where appropriate. Participates in the design and execution of vulnerability assessments, penetration tests and security audits. Provides on-call support for end users for all in-place security solutions and operates a County vehicle in order to drive to County offices to install hardware. Administers and maintains end user accounts, permissions, and access rights. Manages and ensures the security of databases and data transferred both internally and externally. Maintains up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. Performs related work as assigned. About you Experience and Education: Associate’s Degree in Computer Science, Information Technology or related discipline. Two (2) years of computer network, security or related experience or an equivalent combination of education, training and experience. Certifications and Licenses: Valid driver’s license required. Network Plus certification or Professional certifications like GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Incident Handler (GCIH) or GIAC Certified Forensic Examiner/ GIAC Certified Forensic Analyst (GCFE/GCFA) preferred. CCNA or other network administration related certifications preferred. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 5/7/2024 5:00 PM Eastern
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Apply By: 05/13/24 Division: Business Innovation & Technology Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Chief Information Security Officer is responsible for developing, coordinating and overseeing the county's information security strategy and program. Work is performed closely with the Chief Information Officer, executive management, and elected officials to develop, facilitate, shape and sustain an information security approach that is well integrated with Jefferson County's business strategy. This role will protect information assets and systems against potential threats and vulnerabilities that could impact the confidentiality, integrity and availability of information. This role will also develop an Information Security strategy, including proposed policies and controls, as well as develop and implement an Information Security Awareness Program for executive management and staff to gain buy-in for the program. The Ideal Candidate: As part of the senior team, the Chief Information Security Officer works with small and large groups, other departments, elected officials, and outside agencies to determine needs, policies, and procedures to be recommended to the county manager and the Board of County Commissioners (BCC). Jefferson County is seeking a candidate with the vision and leadership to move Jeffco forward to meet future challenges in information security and technology needs. The ideal candidate should have strong project management skills and be an experienced and collaborative leader. The candidate must have political acumen, the ability to establish effective working relationships, and earn the confidence of the Board of County Commissioners, Elected Officials, Department Heads, other public officials and staff. Previous experience working with or in a city, or county government system is desired. Schedule: This position follows a hybrid work model, with remote and in-office work availability. The ideal candidate must have the flexibility to come into the office as needed for meetings, training, and/or coaching. Anticipated Hiring Range: $145,000.00 - $180,000.00 USD Annually Full compensation range for job profile: 114,253.86 - 148,530.02 - 182,806.17 USD Annual Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement flexible schedules, remote work options, and more. For more information, click here for our Total Rewards summary. Essential Duties: Protect information assets and systems against potential threats and vulnerabilities that could impact the confidentiality, integrity and availability of information. Develop of an Information Security strategy, including proposed policies and controls to support. Initiate and create a roadmap of tactical projects for technical teams to meet long term goals. Develop and implement an Information Security Awareness Program for executive management and staff to gain buy-in for the program. Develop and execute framework for assessing risk across county organizations that includes compliance risk, technology risk, and business risk. Communicate security priorities with elected officials, division and department directors, and staff and management throughout the county. Facilitate discussions. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications : Bachelor’s degree and; Five years of experience in Information Technology Security or related experience. Or an equivalent combination of education & experience. Must be able to obtain one of the following certifications upon hire date: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA) or other information security credential Preferred Knowledge, Skills and Abilities : Supervisory/managerial experience and day-to-day general management of cybersecurity. More than 5 years of experience in information security management. Strong customer serviceskills in various formats and settings. Three years of supervisory experience. Professional verbal and written communication in presentations, written communication, and oral discussion. Ability to clearly communicate complex technical concepts to both technical and non-technical audiences and adjust your communication from executives to end users. Proven ability to create business cases and make recommendations. Strong knowledge of the principles and practices of business analysis, business process improvement, and project management. Analyze, assess, and interpret business requirements to identify technical successes and potential problems. Exceptional interpersonal skills with the ability to partner effectively with other team members of different backgrounds and levels of experience. Ability to hit the ground running and move from high-level goals to tactical roadmaps. Ability to plan and manage tactical functions of security. Ability to consistently demonstrate a positive demeanor, good attitude and behavior in the workplace. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Criminal and MVR Background checks are required for every position. Education verification is required if a Bachelor’s or higher level of education is required for the position. Reference Checks are only required if requested by the Hiring manager. Fingerprints are required for the following Departments (Facilities, BIT or Coroner’s Office). CAPS, CSS FP, and HS FP are department specifics requests in Human Services. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum five years Certifications: Languages: Category: Information Technology Services
Apr 30, 2024
Full TimeRemote-eligible
Apply By: 05/13/24 Division: Business Innovation & Technology Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Chief Information Security Officer is responsible for developing, coordinating and overseeing the county's information security strategy and program. Work is performed closely with the Chief Information Officer, executive management, and elected officials to develop, facilitate, shape and sustain an information security approach that is well integrated with Jefferson County's business strategy. This role will protect information assets and systems against potential threats and vulnerabilities that could impact the confidentiality, integrity and availability of information. This role will also develop an Information Security strategy, including proposed policies and controls, as well as develop and implement an Information Security Awareness Program for executive management and staff to gain buy-in for the program. The Ideal Candidate: As part of the senior team, the Chief Information Security Officer works with small and large groups, other departments, elected officials, and outside agencies to determine needs, policies, and procedures to be recommended to the county manager and the Board of County Commissioners (BCC). Jefferson County is seeking a candidate with the vision and leadership to move Jeffco forward to meet future challenges in information security and technology needs. The ideal candidate should have strong project management skills and be an experienced and collaborative leader. The candidate must have political acumen, the ability to establish effective working relationships, and earn the confidence of the Board of County Commissioners, Elected Officials, Department Heads, other public officials and staff. Previous experience working with or in a city, or county government system is desired. Schedule: This position follows a hybrid work model, with remote and in-office work availability. The ideal candidate must have the flexibility to come into the office as needed for meetings, training, and/or coaching. Anticipated Hiring Range: $145,000.00 - $180,000.00 USD Annually Full compensation range for job profile: 114,253.86 - 148,530.02 - 182,806.17 USD Annual Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement flexible schedules, remote work options, and more. For more information, click here for our Total Rewards summary. Essential Duties: Protect information assets and systems against potential threats and vulnerabilities that could impact the confidentiality, integrity and availability of information. Develop of an Information Security strategy, including proposed policies and controls to support. Initiate and create a roadmap of tactical projects for technical teams to meet long term goals. Develop and implement an Information Security Awareness Program for executive management and staff to gain buy-in for the program. Develop and execute framework for assessing risk across county organizations that includes compliance risk, technology risk, and business risk. Communicate security priorities with elected officials, division and department directors, and staff and management throughout the county. Facilitate discussions. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications : Bachelor’s degree and; Five years of experience in Information Technology Security or related experience. Or an equivalent combination of education & experience. Must be able to obtain one of the following certifications upon hire date: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA) or other information security credential Preferred Knowledge, Skills and Abilities : Supervisory/managerial experience and day-to-day general management of cybersecurity. More than 5 years of experience in information security management. Strong customer serviceskills in various formats and settings. Three years of supervisory experience. Professional verbal and written communication in presentations, written communication, and oral discussion. Ability to clearly communicate complex technical concepts to both technical and non-technical audiences and adjust your communication from executives to end users. Proven ability to create business cases and make recommendations. Strong knowledge of the principles and practices of business analysis, business process improvement, and project management. Analyze, assess, and interpret business requirements to identify technical successes and potential problems. Exceptional interpersonal skills with the ability to partner effectively with other team members of different backgrounds and levels of experience. Ability to hit the ground running and move from high-level goals to tactical roadmaps. Ability to plan and manage tactical functions of security. Ability to consistently demonstrate a positive demeanor, good attitude and behavior in the workplace. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Criminal and MVR Background checks are required for every position. Education verification is required if a Bachelor’s or higher level of education is required for the position. Reference Checks are only required if requested by the Hiring manager. Fingerprints are required for the following Departments (Facilities, BIT or Coroner’s Office). CAPS, CSS FP, and HS FP are department specifics requests in Human Services. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum five years Certifications: Languages: Category: Information Technology Services
JOB SUMMARY JOB SUMMARY Under general direction of the Information Technology Security Manager the Security Analyst will provide expert knowledge and ability in analyzing, implementing, and maintaining administration of cyber security systems for the city. This involves design, configuration, monitoring and alert response for intrusion detection and prevention systems, anti-virus systems and other security defense systems. This position will also perform security analysis of purchases, vulnerability management, and incident management. Please note: This is an ARPA-funded position that is subject to the renewal of funding which is not guaranteed passed 12/31/26. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Responsible for provisioning, deployment, configuration and administration of security related hardware and software. Responsible for day-to-day maintenance and operation of the city’s cyber security infrastructure to ensure the confidentiality, integrity, and availability of technology assets. Responsible for day-to-day monitoring of security-related systems, applications and logs and reporting security events. Maintain and oversee the day-to-day security operations of the city’s IT infrastructure to minimize risk, ensure regulatory compliance and enhance security posture. Ensure compliance standards are met by maintaining security policies, documentation, reporting, and system monitoring. Research and present innovative ideas for technology, processes, and maturity of the city’s cyber security posture. Work with business units to manage risk based upon the severity of the threat, current trends, and best practices. Monitor versions of installed software, operating systems, network configurations and track vulnerabilities for all unpatched versions. Conduct vulnerability scans and assessments on a routine or ad-hoc basis. Assess adequate access controls based on principles of least privilege and need-to-know. Assess the effectiveness of security controls. Ensure all systems security implementation, operations and maintenance activity documentation is current and maintained as necessary. Verify minimum security requirements are in place for all applications. Ensure physical security systems and controls are configured and monitored as needed. Review purchase requests meet established cyber security policies and standards. Monitor cyber security resources and partnerships for applicable and timely intelligence. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, Cyber Security, Computer Systems Engineering, or a related technical field. Additional work experience may substitute for a bachelor’s degree on a year-to-year basis. Experience: Two (2) years full-time experience in a cyber security role. Valid Texas driver’s license with an acceptable driving record. Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards (CJIS). Preferred Training/Certifications : Must obtain ITIL Foundation certification within 1 year. Security certifications will be considered but not required. (ISC)2 CISSP CompTIA cyber security certifications ISACA cyber security certifications GIAC cyber security certifications CORE COMPETENCIES AND PHYSICAL DEMANDS KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of enterprise level IT infrastructure, applications, and security solutions Knowledge of network access, identity, and access management Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption) Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI] Knowledge of network design processes, to include understanding of security objectives, operational objectives, and trade-offs Knowledge of various types of computer architectures Knowledge of configuration management techniques Knowledge of systems security testing and evaluation methods Knowledge of physical security system design, operation, and management Skill in using network analysis tools to identify vulnerabilities or collect evidence Skill in IT technical problem solving and logical computer troubleshooting skills Skill in assessing security controls based on cybersecurity standards or frameworks Skill in determining how a security system should work and how changes in conditions, operations, or the environment will affect these outcomes Skill in developing and applying security system access controls Skill in evaluating the adequacy of security designs Skill in assessing security systems designs Skill in recognizing vulnerabilities in security systems Ability to exhibit dedication and thoroughness while still meeting deadlines Ability to provide situational analysis and decision-making Ability to communicate technical information to city personnel Ability to establish and maintain effective working relationships with other departments, vendors, and organizations Ability to operate and provide availability during non-standard business hours and weekends on an as needed basis PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds rarely. Subject to sitting, handling, fine dexterity, vision, hearing and talking constantly; standing, walking, bending and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, twisting, climbing and balancing rarely. Working conditions involve climate-controlled office environment, computer room is kept at 70 degrees and may be drafty. Generators, alarms, and staff talking on phones (noises are intermittent and constant). The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 5/10/2024 4:59 PM Central
Apr 23, 2024
Full Time
JOB SUMMARY JOB SUMMARY Under general direction of the Information Technology Security Manager the Security Analyst will provide expert knowledge and ability in analyzing, implementing, and maintaining administration of cyber security systems for the city. This involves design, configuration, monitoring and alert response for intrusion detection and prevention systems, anti-virus systems and other security defense systems. This position will also perform security analysis of purchases, vulnerability management, and incident management. Please note: This is an ARPA-funded position that is subject to the renewal of funding which is not guaranteed passed 12/31/26. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Responsible for provisioning, deployment, configuration and administration of security related hardware and software. Responsible for day-to-day maintenance and operation of the city’s cyber security infrastructure to ensure the confidentiality, integrity, and availability of technology assets. Responsible for day-to-day monitoring of security-related systems, applications and logs and reporting security events. Maintain and oversee the day-to-day security operations of the city’s IT infrastructure to minimize risk, ensure regulatory compliance and enhance security posture. Ensure compliance standards are met by maintaining security policies, documentation, reporting, and system monitoring. Research and present innovative ideas for technology, processes, and maturity of the city’s cyber security posture. Work with business units to manage risk based upon the severity of the threat, current trends, and best practices. Monitor versions of installed software, operating systems, network configurations and track vulnerabilities for all unpatched versions. Conduct vulnerability scans and assessments on a routine or ad-hoc basis. Assess adequate access controls based on principles of least privilege and need-to-know. Assess the effectiveness of security controls. Ensure all systems security implementation, operations and maintenance activity documentation is current and maintained as necessary. Verify minimum security requirements are in place for all applications. Ensure physical security systems and controls are configured and monitored as needed. Review purchase requests meet established cyber security policies and standards. Monitor cyber security resources and partnerships for applicable and timely intelligence. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, Cyber Security, Computer Systems Engineering, or a related technical field. Additional work experience may substitute for a bachelor’s degree on a year-to-year basis. Experience: Two (2) years full-time experience in a cyber security role. Valid Texas driver’s license with an acceptable driving record. Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards (CJIS). Preferred Training/Certifications : Must obtain ITIL Foundation certification within 1 year. Security certifications will be considered but not required. (ISC)2 CISSP CompTIA cyber security certifications ISACA cyber security certifications GIAC cyber security certifications CORE COMPETENCIES AND PHYSICAL DEMANDS KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of enterprise level IT infrastructure, applications, and security solutions Knowledge of network access, identity, and access management Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption) Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI] Knowledge of network design processes, to include understanding of security objectives, operational objectives, and trade-offs Knowledge of various types of computer architectures Knowledge of configuration management techniques Knowledge of systems security testing and evaluation methods Knowledge of physical security system design, operation, and management Skill in using network analysis tools to identify vulnerabilities or collect evidence Skill in IT technical problem solving and logical computer troubleshooting skills Skill in assessing security controls based on cybersecurity standards or frameworks Skill in determining how a security system should work and how changes in conditions, operations, or the environment will affect these outcomes Skill in developing and applying security system access controls Skill in evaluating the adequacy of security designs Skill in assessing security systems designs Skill in recognizing vulnerabilities in security systems Ability to exhibit dedication and thoroughness while still meeting deadlines Ability to provide situational analysis and decision-making Ability to communicate technical information to city personnel Ability to establish and maintain effective working relationships with other departments, vendors, and organizations Ability to operate and provide availability during non-standard business hours and weekends on an as needed basis PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds rarely. Subject to sitting, handling, fine dexterity, vision, hearing and talking constantly; standing, walking, bending and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, twisting, climbing and balancing rarely. Working conditions involve climate-controlled office environment, computer room is kept at 70 degrees and may be drafty. Generators, alarms, and staff talking on phones (noises are intermittent and constant). The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 5/10/2024 4:59 PM Central
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $65,000 General Description and Classification Standards : The Safety and Security Coordinator is responsible for performing a variety of tasks for the City of Atlanta Mayor’s Office of Emergency Preparedness. Duties include but are not limited to: Managing the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for assigned department(s). Provides administrative supervision and personnel management for protection of City personnel and property. Position may coordinate safety and security functions for a large group of employees. Supervision Received and Exercised The Safety and Security Coordinator receives supervision from the Safety and Security Manager. Project and technical direction may be provided to professional, technical, office support and other City staff. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for the City of Atlanta. Establishes, implements, and maintains standard operating procedures and emergency plans for the City to meet required codes and regulations. Joins in partnership with department management to assess and implement security measures and safety training and programs based on risk analysis. Determines departmental needs related to security and safety training and develops methods for evaluation of all safety training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Conducts or assists with internal investigations. Creates operating plans, forecasts and reporting systems and manages the day-to-day operations. Provides input into policy and strategy. Manages inventory, equipment maintenance and other asset related functions. Participates in the execution of intrusion detection, monitoring, and vulnerability assessments. Coordinates the installation, programming, troubleshooting, and repairing physical access control systems for various facilities throughout the City. Become a subject matter expert for the access control system and manage projects such enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Select, train, schedule, coach, and direct security personnel in all aspects of safety policies and procedures. Responsible for all training related to property emergency procedures and conducting bi-annual Fire Drills. Work is performed indoors and outdoors. Exposure to outside elements. Day, evening graveyard, holiday, and/or weekend work required. Extended hours and irregular shifts may be required. Decision Making Applies organizational policies. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of related laws, safety requirements, and building operations for large multipurpose facilities; security, safety, occupational health and safety training methods, tools, and best practices; security awareness programs, security risk assessment and planning for crisis management; security standards, emergency protocols, and operations of security equipment and video integration systems; fire alarm systems (monitoring and reporting). Skilled in strong verbal, written and presentation skills; strong planning and organizational skills. Microsoft Office skills. Ability to write and communicate in an effective manner when reporting incidents; use interactive technology in instructional design of training courses. Minimum Qualifications: Education and Experience: Associates degree or two-year equivalent degree (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Preferred Education & Experience: Bachelor’s degree from an accredited college or university in Life Safety Studies, Security Studies, Emergency/Disaster Management, Homeland Security, Public Safety, or a related area preferred; and Three to Five years of experience in safety and/or security management; or Equivalent combination of education and experience. Licensure and Certifications: Security-related certifications preferred (ex. CPP, PSP, APP) Safety-related certifications preferred (ex. OSHA, ASSP Certificate programs) BOMA education preferred (ex. RPA, FMA, Property Management 101) National Incident Management System (NIMS) and Incident Command System (ICS) training: Independent Study (IS) 100, 200, 700, 800; ICS 300, 400 Georgia Emergency Management & Homeland Security Agency (GEMA/HS) Emergency Manager Certification (within 1 year of employment) Valid Driver’s License Essential Capabilities and Work Environment: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects & uses appropriate communication methods. Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines. Competent in required job skills & knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Mar 12, 2024
Full Time
Salary: $65,000 General Description and Classification Standards : The Safety and Security Coordinator is responsible for performing a variety of tasks for the City of Atlanta Mayor’s Office of Emergency Preparedness. Duties include but are not limited to: Managing the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for assigned department(s). Provides administrative supervision and personnel management for protection of City personnel and property. Position may coordinate safety and security functions for a large group of employees. Supervision Received and Exercised The Safety and Security Coordinator receives supervision from the Safety and Security Manager. Project and technical direction may be provided to professional, technical, office support and other City staff. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for the City of Atlanta. Establishes, implements, and maintains standard operating procedures and emergency plans for the City to meet required codes and regulations. Joins in partnership with department management to assess and implement security measures and safety training and programs based on risk analysis. Determines departmental needs related to security and safety training and develops methods for evaluation of all safety training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Conducts or assists with internal investigations. Creates operating plans, forecasts and reporting systems and manages the day-to-day operations. Provides input into policy and strategy. Manages inventory, equipment maintenance and other asset related functions. Participates in the execution of intrusion detection, monitoring, and vulnerability assessments. Coordinates the installation, programming, troubleshooting, and repairing physical access control systems for various facilities throughout the City. Become a subject matter expert for the access control system and manage projects such enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Select, train, schedule, coach, and direct security personnel in all aspects of safety policies and procedures. Responsible for all training related to property emergency procedures and conducting bi-annual Fire Drills. Work is performed indoors and outdoors. Exposure to outside elements. Day, evening graveyard, holiday, and/or weekend work required. Extended hours and irregular shifts may be required. Decision Making Applies organizational policies. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of related laws, safety requirements, and building operations for large multipurpose facilities; security, safety, occupational health and safety training methods, tools, and best practices; security awareness programs, security risk assessment and planning for crisis management; security standards, emergency protocols, and operations of security equipment and video integration systems; fire alarm systems (monitoring and reporting). Skilled in strong verbal, written and presentation skills; strong planning and organizational skills. Microsoft Office skills. Ability to write and communicate in an effective manner when reporting incidents; use interactive technology in instructional design of training courses. Minimum Qualifications: Education and Experience: Associates degree or two-year equivalent degree (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Preferred Education & Experience: Bachelor’s degree from an accredited college or university in Life Safety Studies, Security Studies, Emergency/Disaster Management, Homeland Security, Public Safety, or a related area preferred; and Three to Five years of experience in safety and/or security management; or Equivalent combination of education and experience. Licensure and Certifications: Security-related certifications preferred (ex. CPP, PSP, APP) Safety-related certifications preferred (ex. OSHA, ASSP Certificate programs) BOMA education preferred (ex. RPA, FMA, Property Management 101) National Incident Management System (NIMS) and Incident Command System (ICS) training: Independent Study (IS) 100, 200, 700, 800; ICS 300, 400 Georgia Emergency Management & Homeland Security Agency (GEMA/HS) Emergency Manager Certification (within 1 year of employment) Valid Driver’s License Essential Capabilities and Work Environment: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects & uses appropriate communication methods. Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines. Competent in required job skills & knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Description The Security Analyst is responsible for ensuring the security, confidentiality, integrity, and availability of the county's IT infrastructure and sensitive data. The position is responsible for analyzing information, monitoring, and detecting security events and incidents to stop threats from damaging information systems and networks. This position is responsible for supporting compliance with CJIS, HIPAA, PCI, and other applicable security requirements and regulations. The position analyzes and helps resolve newly discovered security vulnerabilities and/or alerts. The position interacts with all IT functions to assure compliance and adherence to security policies and best practices. The Security Analyst also acts as a liaison for managed services, as needed. The Security Analyst is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team. Examples of Duties Reviews security alerts and takes steps to remediate the alert to protect information systems and networks against unauthorized access, modification, or destruction. Reviews vulnerabilities and software patches. Leads the vulnerability management program and works with department teams to ensure the success of the vulnerability management program. Tracks action items from related meetings. Monitors file, network, and security access and examines network, server, and application logs to determine trends and identify security incidents. Monitors technology throughout the county for adherence to security best practices to achieve a greater overall security posture. Maintains various data repositories related to security configurations, incidents, and security trends. Plans, implements, and upgrades security measures and controls. Ensures permissions are based on least privilege. Conducts internal and external security audits, vulnerability testing, and risk analysis. Analyzes security alerts and breaches to determine their root cause. Manages network, intrusion detection, and prevention systems. Recommends and installs appropriate tools and countermeasures. Works with third-party vendors to verify their security posture and compliance with county security requirements. Coordinates incident response activities during a security incident. Tracks action items from related meetings. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Associates degree in related field and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Position may require various computer or technical related certifications. Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Certification in one or more of the following preferred: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Certified Penetration Tester (CWAPT) CompTIA Security+ CompTIA Network+ Certified Ethical Hacker (CEH) GIAC Security Essentials (GSEC) Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty . gov to your email safe list. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Security Analyst is responsible for ensuring the security, confidentiality, integrity, and availability of the county's IT infrastructure and sensitive data. The position is responsible for analyzing information, monitoring, and detecting security events and incidents to stop threats from damaging information systems and networks. This position is responsible for supporting compliance with CJIS, HIPAA, PCI, and other applicable security requirements and regulations. The position analyzes and helps resolve newly discovered security vulnerabilities and/or alerts. The position interacts with all IT functions to assure compliance and adherence to security policies and best practices. The Security Analyst also acts as a liaison for managed services, as needed. The Security Analyst is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team. Examples of Duties Reviews security alerts and takes steps to remediate the alert to protect information systems and networks against unauthorized access, modification, or destruction. Reviews vulnerabilities and software patches. Leads the vulnerability management program and works with department teams to ensure the success of the vulnerability management program. Tracks action items from related meetings. Monitors file, network, and security access and examines network, server, and application logs to determine trends and identify security incidents. Monitors technology throughout the county for adherence to security best practices to achieve a greater overall security posture. Maintains various data repositories related to security configurations, incidents, and security trends. Plans, implements, and upgrades security measures and controls. Ensures permissions are based on least privilege. Conducts internal and external security audits, vulnerability testing, and risk analysis. Analyzes security alerts and breaches to determine their root cause. Manages network, intrusion detection, and prevention systems. Recommends and installs appropriate tools and countermeasures. Works with third-party vendors to verify their security posture and compliance with county security requirements. Coordinates incident response activities during a security incident. Tracks action items from related meetings. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Associates degree in related field and a minimum two years of experience in a related field; or an equivalent combination of education and related experience required. Position may require various computer or technical related certifications. Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Certification in one or more of the following preferred: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Certified Penetration Tester (CWAPT) CompTIA Security+ CompTIA Network+ Certified Ethical Hacker (CEH) GIAC Security Essentials (GSEC) Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty . gov to your email safe list. Closing Date/Time: Continuous
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. Essential Functions & Duties Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. Examples of Duties Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. Preferred Qualifications Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. Additional Information Selection Process May Include The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How t o Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/5/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. Essential Functions & Duties Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. Examples of Duties Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. Preferred Qualifications Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. Additional Information Selection Process May Include The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How t o Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/5/2024 11:59 PM Pacific
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction About the Position: Maintains and provides ongoing support and administration for all information security systems, including firewalls, web and email filtering, VPNs, IDS/IPS, WAF, secure file transfer, and other security solutions for all city departments including critical infrastructure such as Water/SCADA and Traffic. Monitors and assesses security risks and violations with the city's computing systems, communications networks and other data processing assets. Enforces security standards, policies, and solutions for the enterprise computing environment. Promotes cybersecurity awareness across the organization. Minimum Qualifications Education and Experience: Bachelor's Degree from an accredited educational institution in Computer Science or related field. Four years of experience in systems analysis or design, testing and implementation of computer-based information systems and experience working on multiple projects and assignments simultaneously required. Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted. Preferred: One or more recognized information security certification such as Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Security Manager (CISM), Security+, CySA+, etc. Licensing, Certifications and Other Requirements: Obtain ACJIS TOC-D certification within 1 month of hire (training provided). Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Monitors, maintains, and manages network security solutions that meet customer requirements while also ensuring the security of city systems and critical infrastructure. Administers and monitors security software systems to ensure proper operation. Responds to alerts from various systems and investigates to determine the cause. Consults and interfaces with security engineers, systems engineers, network engineers and application software staff on security issues and requirements. Conducts security risk assessments and security violation investigations and recommends action to be taken. Keeps current on the latest Information Security technology solutions and best practices. Develops information and works with staff to develop solutions to data and network security problems. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a city office environment. May have ability to work remotely. Lift and carry materials weighing up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machines; also requires continuous and repetitive arm, hand and eye movement. Travel to/from meetings and various locations. Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Click here to review the entire job description. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database Criminal Background screening Drug Screen The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 4/30/2024 11:59 PM Arizona
Apr 17, 2024
Full Time
Introduction About the Position: Maintains and provides ongoing support and administration for all information security systems, including firewalls, web and email filtering, VPNs, IDS/IPS, WAF, secure file transfer, and other security solutions for all city departments including critical infrastructure such as Water/SCADA and Traffic. Monitors and assesses security risks and violations with the city's computing systems, communications networks and other data processing assets. Enforces security standards, policies, and solutions for the enterprise computing environment. Promotes cybersecurity awareness across the organization. Minimum Qualifications Education and Experience: Bachelor's Degree from an accredited educational institution in Computer Science or related field. Four years of experience in systems analysis or design, testing and implementation of computer-based information systems and experience working on multiple projects and assignments simultaneously required. Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted. Preferred: One or more recognized information security certification such as Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), Certified Information Security Manager (CISM), Security+, CySA+, etc. Licensing, Certifications and Other Requirements: Obtain ACJIS TOC-D certification within 1 month of hire (training provided). Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Monitors, maintains, and manages network security solutions that meet customer requirements while also ensuring the security of city systems and critical infrastructure. Administers and monitors security software systems to ensure proper operation. Responds to alerts from various systems and investigates to determine the cause. Consults and interfaces with security engineers, systems engineers, network engineers and application software staff on security issues and requirements. Conducts security risk assessments and security violation investigations and recommends action to be taken. Keeps current on the latest Information Security technology solutions and best practices. Develops information and works with staff to develop solutions to data and network security problems. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a city office environment. May have ability to work remotely. Lift and carry materials weighing up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machines; also requires continuous and repetitive arm, hand and eye movement. Travel to/from meetings and various locations. Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Click here to review the entire job description. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database Criminal Background screening Drug Screen The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 4/30/2024 11:59 PM Arizona
Requirements MOS CODES: NONE Education and Experience : Bachelor's Degree or higher in Information Systems, Computer Science, Computer Engineering or related field and four (4) years of public safety technologies systems experience or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and eight (8) years of public safety technologies systems experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment. General Purpose Under general direction, plan, develop, maintain and control the public safety technologies systems. Typical Duties Manage, plan, develop, integrate and evaluate the customization, installation and maintenance of the public safety specialized systems. Involves: Assure and control the wireless communication equipment quality, stability and optimization based on data reported from the Network Operations Center (NOC). Collect and analyze data from the NOC and plan for the performance of routine maintenance. Develop and maintain a disaster recovery plan for managed systems. Develop and control the IT security on the public safety specialized systems. Control the public safety vehicles wireless network stability after launch of new systems and/or upgrades to the systems. Lead and direct the development of short and long-range plans related to the public safety specialized systems. Involves: Collect, interpret and prepare data for studies, reports and make recommendations to management. Coordinate activities between departments and agencies as required. Provide professional advice to department heads and top management as required. Assist the IT executive management with the procurement of hardware, software and maintenance of the public safety specialized systems. Assist with audits of such IT system. Supervise assigned personnel. Involves: Schedule, assign, check and evaluate work. Enforce personnel rules and regulations, standards of conduct, work attendance, and safe working practices. Counsel, motivate and maintain harmonious working relationships among subordinates. Recommend salary adjustments, discipline and termination of employees. Prepare and review performance evaluations. Interview applicants and recommend selection, and changes in staffing levels and job designs. Perform miscellaneous related professional and managerial functions as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Public Safety Technology Manager . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Apr 12, 2024
Full Time
Requirements MOS CODES: NONE Education and Experience : Bachelor's Degree or higher in Information Systems, Computer Science, Computer Engineering or related field and four (4) years of public safety technologies systems experience or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and eight (8) years of public safety technologies systems experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment. General Purpose Under general direction, plan, develop, maintain and control the public safety technologies systems. Typical Duties Manage, plan, develop, integrate and evaluate the customization, installation and maintenance of the public safety specialized systems. Involves: Assure and control the wireless communication equipment quality, stability and optimization based on data reported from the Network Operations Center (NOC). Collect and analyze data from the NOC and plan for the performance of routine maintenance. Develop and maintain a disaster recovery plan for managed systems. Develop and control the IT security on the public safety specialized systems. Control the public safety vehicles wireless network stability after launch of new systems and/or upgrades to the systems. Lead and direct the development of short and long-range plans related to the public safety specialized systems. Involves: Collect, interpret and prepare data for studies, reports and make recommendations to management. Coordinate activities between departments and agencies as required. Provide professional advice to department heads and top management as required. Assist the IT executive management with the procurement of hardware, software and maintenance of the public safety specialized systems. Assist with audits of such IT system. Supervise assigned personnel. Involves: Schedule, assign, check and evaluate work. Enforce personnel rules and regulations, standards of conduct, work attendance, and safe working practices. Counsel, motivate and maintain harmonious working relationships among subordinates. Recommend salary adjustments, discipline and termination of employees. Prepare and review performance evaluations. Interview applicants and recommend selection, and changes in staffing levels and job designs. Perform miscellaneous related professional and managerial functions as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Public Safety Technology Manager . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma's Department of Health Services is hiring for an experienced Health Information Technology and Security Analyst! Starting salary up to $56.32/hour ($117,546/year) and a competitive total compensation package!* As a Health Information Technology and Security Analyst, you will perform security-related monitoring, auditing, reporting, response, mitigation, and prevention tasks on an ongoing basis to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other information privacy and security regulations. Additional responsibilities include: Implementing security-group management and role-based access including analysis, maintenance, and monitoring to ensure appropriate and controlled access to sensitive information and systems Monitoring daily activity on county networks, websites, shared drives, and servers and responding as appropriate Monitoring activity on Electronic Health Records (EHR) systems Reviewing vulnerability scan reports and working with internal and external stakeholders to address identified vulnerabilities Performing data classification management, including identifying where all protected data resides within the department and ensuring it is in appropriate locations Incident reporting and response in coordination with the Department of Health Services Privacy and Security Officer Hardware management for all hardware that can access or store personal identifiable information Serve as the system administrator and subject matter expert for the Governance/Risk/Compliance (GRC) Software System Provide staff training on known threats based on risk analysis Advise senior management on matters related to information/data security As an ideal candidate to join the team, you possess a strong analytical mindset, along with the ability to understand current technologies and issues related to systems and cyber security. In addition, you possess: Experience developing and maintaining information technology systems in a multi-platform information systems environment A deep understanding of cyber security concepts Experience with the Health Insurance Portability and Accountability Act (HIPAA) Attention to detail to ensure that all threat vectors are assessed Extensive communication skills to help communicate technical issues to non-technical staff Ability to problem solve by finding the root cause of issues that arise Understanding that data security has a customer focus Note: In addition to the above qualities, it is highly desirable that the ideal candidate possess an IT Security Certification such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), CompTIA Security+, or other recognized IT Security, Business Analysis, or Data Security certifications. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Information Technology and Security Analyst position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Department Information Systems Specialist II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements. Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/13/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
Position Information The County of Sonoma's Department of Health Services is hiring for an experienced Health Information Technology and Security Analyst! Starting salary up to $56.32/hour ($117,546/year) and a competitive total compensation package!* As a Health Information Technology and Security Analyst, you will perform security-related monitoring, auditing, reporting, response, mitigation, and prevention tasks on an ongoing basis to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other information privacy and security regulations. Additional responsibilities include: Implementing security-group management and role-based access including analysis, maintenance, and monitoring to ensure appropriate and controlled access to sensitive information and systems Monitoring daily activity on county networks, websites, shared drives, and servers and responding as appropriate Monitoring activity on Electronic Health Records (EHR) systems Reviewing vulnerability scan reports and working with internal and external stakeholders to address identified vulnerabilities Performing data classification management, including identifying where all protected data resides within the department and ensuring it is in appropriate locations Incident reporting and response in coordination with the Department of Health Services Privacy and Security Officer Hardware management for all hardware that can access or store personal identifiable information Serve as the system administrator and subject matter expert for the Governance/Risk/Compliance (GRC) Software System Provide staff training on known threats based on risk analysis Advise senior management on matters related to information/data security As an ideal candidate to join the team, you possess a strong analytical mindset, along with the ability to understand current technologies and issues related to systems and cyber security. In addition, you possess: Experience developing and maintaining information technology systems in a multi-platform information systems environment A deep understanding of cyber security concepts Experience with the Health Insurance Portability and Accountability Act (HIPAA) Attention to detail to ensure that all threat vectors are assessed Extensive communication skills to help communicate technical issues to non-technical staff Ability to problem solve by finding the root cause of issues that arise Understanding that data security has a customer focus Note: In addition to the above qualities, it is highly desirable that the ideal candidate possess an IT Security Certification such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), CompTIA Security+, or other recognized IT Security, Business Analysis, or Data Security certifications. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Information Technology and Security Analyst position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Department Information Systems Specialist II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements. Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/13/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Departments: The City of Santa Clara is recruiting for two Compliance Manager positions: one (1) position in the Electric Utility Department, and one (1) position in the Water and Sewer Utilities Department. The Electric Department, doing business as “Silicon Valley Power,” (SVP) currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to operating several in-town generation plants, SVP owns and operates Santa Clara’s transmission and distribution electric system. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Electric Utility Department: The Compliance Manager for the Electric Utility (SVP) will lead the department’s North American Electric Reliability Corporation (NERC) Compliance Program. Based on SVP’s NERC Registrations as a Transmission Owner, Transmission Operator, Distribution Provider, Transmission Planner, Generation Owner, and Generation Operator, the Compliance Manager monitors NERC Reliability Standard projects and works with business units across the utility to plan a strategy for meeting compliance with upcoming regulatory changes. This position also performs ongoing reviews of the utility’s current practices, and operational events for compliance with existing reliability standards. The NERC Compliance Manager interfaces with the Western Electric Coordinating Council (SVP’s Compliance Enforcement Authority) for compliance spot checks, annual self-certifications, and the triennial NERC/WECC Audit. The Compliance Manager will prepare the utility for upcoming audits, coordinate compliance with SVP’s neighboring utility as needed, manage contracts as well as contractors and support staff. The ideal candidate will have: a good grasp of vertically integrated utility operations, strong analytical and writing skills, excellent organizational and record-keeping skills, experience with SharePoint, and experience organizing and leading teams. The Compliance Manager (NERC) for the Electric Utility must pass a criminal history background check that meets the requirements of NERC Standard CIP-004 prior to employment and every 7 years thereafter. Water and Sewer Utilities Department: The Compliance Manager for the Water and Sewer Utilities position oversees the Code Enforcement, Water Resources Specialist and administrative staff. This is a critical position with the responsibilities that include managing the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the California Department of Health Services, California Environmental Protection Agency, and the U.S. Environmental Protection Agency; managing all State and Federal regulatory programs and issues for the protection of the public and employees from industrial accidents, and occupational and environmental health hazards. Also managing all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, California Department of Health Services, State Water Resource Control Board, the Regional Water Quality Control Board and any other Federal, State, and local regulatory agency and when necessary, direct corrective action that may include halting an operation. Due to the level and day-to-day responsibility of the Compliance Manager, this position is integral to the Water and Sewer Utilities. The Compliance Manager is a key leadership position in the unclassified service with assigned responsibility for ensuring compliance with all Federal, State and local laws, regulations, permits for City of Santa Clara within the Electric Utility, Water & Sewer Utilities and Public Works Departments. The employee will provide the leadership of all employees through coaching, enabling and facilitating a team environment and working collaboratively with internal and external customers. Individual is responsible for initiating actions up to and including stopping an operation when necessary to assure full compliance. As a member of the City's Unclassified Service Compliance Manager is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills, sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values. Additional Information: You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume and (3) Answers to Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. . Typical Duties Duties include, but are not limited to the following: Under general direction: For the Electric Utility and Water and Sewer Utilities Departments: • Works with all personnel ensuring an injury free work place; • Develops the programs and procedures necessary to be in compliance with all Federal, State and local environmental, health and safety and security laws, regulations and permits; • Maintains water quality, environmental, health, safety and security files and compliance with State and Federal regulations; • Develops and provides training for employees through coaching, enabling, and facilitating techniques and ensures that effective training programs are in place; • Utilizes continuous improvement tools like benchmarking, and establishes key process measures that meet the organization's needs; • Develops and implements incident investigation and reporting programs, and takes appropriate preventive actions; • Maintains the Material Safety Data Sheet System to ensure it is complete and up-to-date; • Reviews and revises all pertinent materials l for content, comprehension level, and clarity; • Maintains current information on applicable laws, regulations and permits with Federal and State agencies; • Provides necessary budgeting , communication, contracting, , agency relations with Federal, State and local regulatory bodies • Ensures that performance standards and records management requirements are met to achieve outcomes and expectations; • Assists in the preparation of material and evidence for the organization's use in hearings, lawsuits, and insurance investigations; • Ensures maintenance of applicable professional certifications required for employees; and • Performs other related duties as assigned. For the Electric Utility Department: • Manages all environmental, health, safety, reliability and security programs and issues to ensure employee safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous waste, air and water permitting and all facility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, NFPA, DOT, BAAQMD, CEC, FERC, WECC, and any other Federal, State and local regulatory agencies; • Conducts health & safety, health, physical security, environmental and behavioral based management system audits to identify existing and potential deficiencies and monitors corrective actions identified, and to assess compliance with standards and assure implementation of required changes; • Develops and implements the medical surveillance program, including hazardous materials exposure, hearing conservation, respiratory protection and any others as needed; • Coordinates all activities associated with Worker's Compensation with the Human Resources Department; and • Maintains the Material Safety Data Sheet System to ensure it is complete and up to date. For the Water and Sewer Utilities Department: • Manages the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the State Water Resources Control Board (SWRCB) - Division of Drinking Water, California Environmental Protection Agency, and U.S. Environmental Protection Agency; • Manages the City's demand side management programs to promote water conservation and the efficient use of water within the City; • Manages all State and Federal regulatory programs and issues to ensure the protection of the public and employees safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous wastes, air and water permitting; and all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, State Water Resources Control Board (SWRCB) - Division of Drinking Water and other applicable divisions, the Regional Water Quality Control Board and any other Federal, State and local regulatory agencies. Minimum Qualifications EDUCATION AND EXPERIENCE For all departments: • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Chemistry, Environmental Studies or closely related field; and • Three (3) years of experience at a responsible level in regulatory compliance in the electric utility, water and sewer utility industry, or storm water pollution prevention program. Desirable Qualifications • An additional two (2) years' experience in hazardous materials, management regulatory compliance in the electric or water resource planning in the water utility industry; • A Master's degree in Chemistry, Environmental Studies, Engineering or Public Administration for positions in the Water & Sewer Utilities Department and Public Works Department. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment. For Water & Sewer Utilities Department: • Possession of a valid Water Distribution Operators Certificate (Grade D2, or above) or the ability to obtain that certificate within 12 months of appointment; • Possession of a valid Collection System Maintenance certificate (Grade 2 or above) issued by the California Water Environment Association or the ability to obtain that certificate within 12 months of appointment. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job. • May be required to work unusual hours in emergency situations. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict-of-Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Knowledge, Skills, and Abilities Knowledge of: For all departments: • Principles of leadership and management through coaching, enabling and facilitating employees working in a team environment and working collaboratively with internal and external (Federal, State and local) customers and agencies; • Principles and practices of Electric Utility or Water & Sewer Utilities or Public Works environmental, health and safety and regulatory compliance methods; • Applicable laws, regulations and permits, including Environmental Protection Agency, air emissions, clean water and hazardous waste; • Applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, CPUC; • Principles and practices of budgeting, communication, contracting, performance standards, records management, and resource management to achieve outcomes and expectations in implementing compliance programs to be consistent with environmental, health, safety, security laws, regulations and permits; • Modern office equipment, and computer software programs including but not limited to current windows applications, Word, Excel (advanced user) and PowerPoint; • Effective leadership, supervision, training and project management principles and practices; • Research methods and statistical analysis; and • Familiarity with service request management platforms and other applicable technologies to provide oversight and monitoring. For the Electric Utility Department: • Applicable regulations/standards/policies governed by FERC, NERC and WECC. For the Water and Sewer Utilities Department: • Applicable laws, regulations and permits affecting the water and sewer utility industry, including Environmental Protection Agency, air emissions, and State Water Resources Control Board (SWRCB) - Division of Drinking Water and the City's Rules and Regulations for Sewers and Sewage Disposal; and • Principles of water resource planning. Ability to: • Prepare, analyze and forecast complex sets of data and prepare necessary memorandums, reports, and charts as assigned; • Identify requirements to ensure a safe, effective and efficient operation of the Electric Utility, Water & Sewer Utilities or Public Works Departments; • Evaluate situations, identify problems, make logical decisions and follow through on resolution; • Conduct research and analysis of complex technical issues; evaluate options and make recommendations for action; prepare staff reports and recommendations; • Manage consultants and contractors to meet contract requirements; • Interpret Federal, State and local regulations and assess impacts on City departments and the utilities' or public works customers; • Communicate clearly and effectively verbally, and in writing, and make presentations to management and regulatory agencies; • Establish and maintain effective working relationships with those contacted in the course of work including but not limited to supervisors, subordinates and customers; • Work in a team-based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; and • Walk or stand for extended periods of time and bend, stoop, crawl, reach, carry, climb, and lift as necessary to perform assigned duties. City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Mar 08, 2024
Full Time
Description The Departments: The City of Santa Clara is recruiting for two Compliance Manager positions: one (1) position in the Electric Utility Department, and one (1) position in the Water and Sewer Utilities Department. The Electric Department, doing business as “Silicon Valley Power,” (SVP) currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to operating several in-town generation plants, SVP owns and operates Santa Clara’s transmission and distribution electric system. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website . The Positions: Electric Utility Department: The Compliance Manager for the Electric Utility (SVP) will lead the department’s North American Electric Reliability Corporation (NERC) Compliance Program. Based on SVP’s NERC Registrations as a Transmission Owner, Transmission Operator, Distribution Provider, Transmission Planner, Generation Owner, and Generation Operator, the Compliance Manager monitors NERC Reliability Standard projects and works with business units across the utility to plan a strategy for meeting compliance with upcoming regulatory changes. This position also performs ongoing reviews of the utility’s current practices, and operational events for compliance with existing reliability standards. The NERC Compliance Manager interfaces with the Western Electric Coordinating Council (SVP’s Compliance Enforcement Authority) for compliance spot checks, annual self-certifications, and the triennial NERC/WECC Audit. The Compliance Manager will prepare the utility for upcoming audits, coordinate compliance with SVP’s neighboring utility as needed, manage contracts as well as contractors and support staff. The ideal candidate will have: a good grasp of vertically integrated utility operations, strong analytical and writing skills, excellent organizational and record-keeping skills, experience with SharePoint, and experience organizing and leading teams. The Compliance Manager (NERC) for the Electric Utility must pass a criminal history background check that meets the requirements of NERC Standard CIP-004 prior to employment and every 7 years thereafter. Water and Sewer Utilities Department: The Compliance Manager for the Water and Sewer Utilities position oversees the Code Enforcement, Water Resources Specialist and administrative staff. This is a critical position with the responsibilities that include managing the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the California Department of Health Services, California Environmental Protection Agency, and the U.S. Environmental Protection Agency; managing all State and Federal regulatory programs and issues for the protection of the public and employees from industrial accidents, and occupational and environmental health hazards. Also managing all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, California Department of Health Services, State Water Resource Control Board, the Regional Water Quality Control Board and any other Federal, State, and local regulatory agency and when necessary, direct corrective action that may include halting an operation. Due to the level and day-to-day responsibility of the Compliance Manager, this position is integral to the Water and Sewer Utilities. The Compliance Manager is a key leadership position in the unclassified service with assigned responsibility for ensuring compliance with all Federal, State and local laws, regulations, permits for City of Santa Clara within the Electric Utility, Water & Sewer Utilities and Public Works Departments. The employee will provide the leadership of all employees through coaching, enabling and facilitating a team environment and working collaboratively with internal and external customers. Individual is responsible for initiating actions up to and including stopping an operation when necessary to assure full compliance. As a member of the City's Unclassified Service Compliance Manager is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills, sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values. Additional Information: You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume and (3) Answers to Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. . Typical Duties Duties include, but are not limited to the following: Under general direction: For the Electric Utility and Water and Sewer Utilities Departments: • Works with all personnel ensuring an injury free work place; • Develops the programs and procedures necessary to be in compliance with all Federal, State and local environmental, health and safety and security laws, regulations and permits; • Maintains water quality, environmental, health, safety and security files and compliance with State and Federal regulations; • Develops and provides training for employees through coaching, enabling, and facilitating techniques and ensures that effective training programs are in place; • Utilizes continuous improvement tools like benchmarking, and establishes key process measures that meet the organization's needs; • Develops and implements incident investigation and reporting programs, and takes appropriate preventive actions; • Maintains the Material Safety Data Sheet System to ensure it is complete and up-to-date; • Reviews and revises all pertinent materials l for content, comprehension level, and clarity; • Maintains current information on applicable laws, regulations and permits with Federal and State agencies; • Provides necessary budgeting , communication, contracting, , agency relations with Federal, State and local regulatory bodies • Ensures that performance standards and records management requirements are met to achieve outcomes and expectations; • Assists in the preparation of material and evidence for the organization's use in hearings, lawsuits, and insurance investigations; • Ensures maintenance of applicable professional certifications required for employees; and • Performs other related duties as assigned. For the Electric Utility Department: • Manages all environmental, health, safety, reliability and security programs and issues to ensure employee safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous waste, air and water permitting and all facility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, NFPA, DOT, BAAQMD, CEC, FERC, WECC, and any other Federal, State and local regulatory agencies; • Conducts health & safety, health, physical security, environmental and behavioral based management system audits to identify existing and potential deficiencies and monitors corrective actions identified, and to assess compliance with standards and assure implementation of required changes; • Develops and implements the medical surveillance program, including hazardous materials exposure, hearing conservation, respiratory protection and any others as needed; • Coordinates all activities associated with Worker's Compensation with the Human Resources Department; and • Maintains the Material Safety Data Sheet System to ensure it is complete and up to date. For the Water and Sewer Utilities Department: • Manages the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the State Water Resources Control Board (SWRCB) - Division of Drinking Water, California Environmental Protection Agency, and U.S. Environmental Protection Agency; • Manages the City's demand side management programs to promote water conservation and the efficient use of water within the City; • Manages all State and Federal regulatory programs and issues to ensure the protection of the public and employees safety; • Manages and directs all facility environmental programs including hazardous and non-hazardous wastes, air and water permitting; and all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, State Water Resources Control Board (SWRCB) - Division of Drinking Water and other applicable divisions, the Regional Water Quality Control Board and any other Federal, State and local regulatory agencies. Minimum Qualifications EDUCATION AND EXPERIENCE For all departments: • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Chemistry, Environmental Studies or closely related field; and • Three (3) years of experience at a responsible level in regulatory compliance in the electric utility, water and sewer utility industry, or storm water pollution prevention program. Desirable Qualifications • An additional two (2) years' experience in hazardous materials, management regulatory compliance in the electric or water resource planning in the water utility industry; • A Master's degree in Chemistry, Environmental Studies, Engineering or Public Administration for positions in the Water & Sewer Utilities Department and Public Works Department. LICENSE Possession of a valid California Class C driver's license is required at the time of appointment and for duration of employment. For Water & Sewer Utilities Department: • Possession of a valid Water Distribution Operators Certificate (Grade D2, or above) or the ability to obtain that certificate within 12 months of appointment; • Possession of a valid Collection System Maintenance certificate (Grade 2 or above) issued by the California Water Environment Association or the ability to obtain that certificate within 12 months of appointment. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job. • May be required to work unusual hours in emergency situations. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict-of-Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Knowledge, Skills, and Abilities Knowledge of: For all departments: • Principles of leadership and management through coaching, enabling and facilitating employees working in a team environment and working collaboratively with internal and external (Federal, State and local) customers and agencies; • Principles and practices of Electric Utility or Water & Sewer Utilities or Public Works environmental, health and safety and regulatory compliance methods; • Applicable laws, regulations and permits, including Environmental Protection Agency, air emissions, clean water and hazardous waste; • Applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, CPUC; • Principles and practices of budgeting, communication, contracting, performance standards, records management, and resource management to achieve outcomes and expectations in implementing compliance programs to be consistent with environmental, health, safety, security laws, regulations and permits; • Modern office equipment, and computer software programs including but not limited to current windows applications, Word, Excel (advanced user) and PowerPoint; • Effective leadership, supervision, training and project management principles and practices; • Research methods and statistical analysis; and • Familiarity with service request management platforms and other applicable technologies to provide oversight and monitoring. For the Electric Utility Department: • Applicable regulations/standards/policies governed by FERC, NERC and WECC. For the Water and Sewer Utilities Department: • Applicable laws, regulations and permits affecting the water and sewer utility industry, including Environmental Protection Agency, air emissions, and State Water Resources Control Board (SWRCB) - Division of Drinking Water and the City's Rules and Regulations for Sewers and Sewage Disposal; and • Principles of water resource planning. Ability to: • Prepare, analyze and forecast complex sets of data and prepare necessary memorandums, reports, and charts as assigned; • Identify requirements to ensure a safe, effective and efficient operation of the Electric Utility, Water & Sewer Utilities or Public Works Departments; • Evaluate situations, identify problems, make logical decisions and follow through on resolution; • Conduct research and analysis of complex technical issues; evaluate options and make recommendations for action; prepare staff reports and recommendations; • Manage consultants and contractors to meet contract requirements; • Interpret Federal, State and local regulations and assess impacts on City departments and the utilities' or public works customers; • Communicate clearly and effectively verbally, and in writing, and make presentations to management and regulatory agencies; • Establish and maintain effective working relationships with those contacted in the course of work including but not limited to supervisors, subordinates and customers; • Work in a team-based environment and achieve common goals; • Effectively handle multiple priorities, organize workload and meet strict deadlines; and • Walk or stand for extended periods of time and bend, stoop, crawl, reach, carry, climb, and lift as necessary to perform assigned duties. City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime.
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 10 Days 6 Hrs 51 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204