California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary Reporting directly to the Vice President for Strategic Enrollment Management and Marketing (VPSEMM), the Director, Operations and Fiscal Management for SEMM oversees all administrative, fiscal, and personnel functions of the Office of the Vice President for Strategic Enrollment Management and Marketing operations. The position will serve as key strategist and advisor to the Vice President for SEMM on matters including, but not limited to, strategic planning, resource allocation, personnel and fiscal planning, processes, and policy. This position will serve as a senior leadership team member and will oversee continuous and integrated operational improvements. The position will be responsible for work that supports the university and division strategic plans and other campus-wide initiatives such as GI 2025 and the Strategic Enrollment Plan. Working in collaboration with division and campus leadership, this individual will support the work of the VP for SEMM to move the division and university forward and respond to inquiries from campus and community stakeholders. Duties / Responsibilities Analyze and manage divisional budget to ensure budget fidelity and departmental alignment with the financial priorities of the division. Develop and maintain a fiscal mechanism to facilitate budget transparency, expedited decision-making, and monthly review of fiscal status. Coordinate recruitment and hiring processes of the division to comply with HR rules and guidelines. Ensure divisional staff have what they need to be successful by establishing and maintaining an efficient process to solve logistical, facility, or supply problems. Establish, write, and distribute a monthly All Division email to inform staff of important information, dates, projects, and highlights of divisional work. Administer the VP’s calendar, meeting minutes and event management. In collaboration with the executive assistant, manage the calendar of the VP for SEMM. Manage weekly Enrollment Management Leadership Team (EMLT) meetings, divisional meetings, professional development meetings, and ad hoc meetings with campus staff and external visitors. Manage and organize monthly all divisional staff meeting focused on professional development and staff recognitions. Provide summary and analysis of reports and complex memoranda submitted to the vice president for consideration. Coordinate and distribute minutes for all EMLT meetings, ad hoc meetings, and senior leadership retreat meetings. Plan and implement the annual division retreat, bi-annual senior leadership retreat, and staff meetings. Support Outreach and Recruitment and Orientation with major recruitment and orientation events. Provide support and oversight for the vice president's projects and initiatives, driving project success from strategy to execution. Collaborate with senior leadership team members to identify, develop, prioritize, and implement high-impact enrollment strategies and process improvements. In collaboration with the vice president, responsible for divisional strategic planning, including the annual goal setting process for the vice president and members of the senior leadership team. Responsible for evaluating performance related to annual goals, including the development and dissemination of bi -annual reports. Serve as the notary for Strategic Enrollment Management and Marketing Other Job-Related Duties as assigned Minimum Qualifications: Required Education and Experience Bachelor's degree and five to eight (5-8) years of professional and supervisory experience Required Qualifications Thorough knowledge and understanding of the principles, practices, and procedures of CSU and Enrollment Management. Strong written and oral communication skills. Advanced skills in short- and long-term planning, program and project management, facilitation, and collaboration. Sound strategic thinking and consulting skills are needed to guide organizational progress toward effective strategies and solutions. Possess the ability to understand and resolve administrative problems and solutions involved in supporting students as they apply, enroll, and graduate from CSUSB. Advanced knowledge to analyze complex problems and devise innovative solutions, working independently and collaboratively. Effective skills to coach, facilitate, and influence people at all levels Preferred Qualifications Master's degree preferred Extensive knowledge of the CSU, CSUSB, and the Inland Empire, and experience in successfully servicing the needs of student populations. Demonstrated commitment to championing the division's mission and vision and using evidence-based practices to inform continuous quality improvement. Experience navigating complex organizational environments. Innovative use of technology and competency in building and analyzing data of all types for decision making purposes. Financial and business analysis techniques; database construction management and retrieval methods; familiarity with the roles and functions of strategic enrollment and marketing units in higher education; understanding of rules, regulations, and laws regarding student records; customer service standards and procedures, record retention and/or destruction policies and procedures. Compensation and Benefits: Anticipated Hiring Range: $4,812 - $7,677 per month Classification Salary Range: $4,812 - 15,449 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. MPP: First considerations will be given to candidates who apply by October 4, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Sep 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 21, 2024
Job Summary Reporting directly to the Vice President for Strategic Enrollment Management and Marketing (VPSEMM), the Director, Operations and Fiscal Management for SEMM oversees all administrative, fiscal, and personnel functions of the Office of the Vice President for Strategic Enrollment Management and Marketing operations. The position will serve as key strategist and advisor to the Vice President for SEMM on matters including, but not limited to, strategic planning, resource allocation, personnel and fiscal planning, processes, and policy. This position will serve as a senior leadership team member and will oversee continuous and integrated operational improvements. The position will be responsible for work that supports the university and division strategic plans and other campus-wide initiatives such as GI 2025 and the Strategic Enrollment Plan. Working in collaboration with division and campus leadership, this individual will support the work of the VP for SEMM to move the division and university forward and respond to inquiries from campus and community stakeholders. Duties / Responsibilities Analyze and manage divisional budget to ensure budget fidelity and departmental alignment with the financial priorities of the division. Develop and maintain a fiscal mechanism to facilitate budget transparency, expedited decision-making, and monthly review of fiscal status. Coordinate recruitment and hiring processes of the division to comply with HR rules and guidelines. Ensure divisional staff have what they need to be successful by establishing and maintaining an efficient process to solve logistical, facility, or supply problems. Establish, write, and distribute a monthly All Division email to inform staff of important information, dates, projects, and highlights of divisional work. Administer the VP’s calendar, meeting minutes and event management. In collaboration with the executive assistant, manage the calendar of the VP for SEMM. Manage weekly Enrollment Management Leadership Team (EMLT) meetings, divisional meetings, professional development meetings, and ad hoc meetings with campus staff and external visitors. Manage and organize monthly all divisional staff meeting focused on professional development and staff recognitions. Provide summary and analysis of reports and complex memoranda submitted to the vice president for consideration. Coordinate and distribute minutes for all EMLT meetings, ad hoc meetings, and senior leadership retreat meetings. Plan and implement the annual division retreat, bi-annual senior leadership retreat, and staff meetings. Support Outreach and Recruitment and Orientation with major recruitment and orientation events. Provide support and oversight for the vice president's projects and initiatives, driving project success from strategy to execution. Collaborate with senior leadership team members to identify, develop, prioritize, and implement high-impact enrollment strategies and process improvements. In collaboration with the vice president, responsible for divisional strategic planning, including the annual goal setting process for the vice president and members of the senior leadership team. Responsible for evaluating performance related to annual goals, including the development and dissemination of bi -annual reports. Serve as the notary for Strategic Enrollment Management and Marketing Other Job-Related Duties as assigned Minimum Qualifications: Required Education and Experience Bachelor's degree and five to eight (5-8) years of professional and supervisory experience Required Qualifications Thorough knowledge and understanding of the principles, practices, and procedures of CSU and Enrollment Management. Strong written and oral communication skills. Advanced skills in short- and long-term planning, program and project management, facilitation, and collaboration. Sound strategic thinking and consulting skills are needed to guide organizational progress toward effective strategies and solutions. Possess the ability to understand and resolve administrative problems and solutions involved in supporting students as they apply, enroll, and graduate from CSUSB. Advanced knowledge to analyze complex problems and devise innovative solutions, working independently and collaboratively. Effective skills to coach, facilitate, and influence people at all levels Preferred Qualifications Master's degree preferred Extensive knowledge of the CSU, CSUSB, and the Inland Empire, and experience in successfully servicing the needs of student populations. Demonstrated commitment to championing the division's mission and vision and using evidence-based practices to inform continuous quality improvement. Experience navigating complex organizational environments. Innovative use of technology and competency in building and analyzing data of all types for decision making purposes. Financial and business analysis techniques; database construction management and retrieval methods; familiarity with the roles and functions of strategic enrollment and marketing units in higher education; understanding of rules, regulations, and laws regarding student records; customer service standards and procedures, record retention and/or destruction policies and procedures. Compensation and Benefits: Anticipated Hiring Range: $4,812 - $7,677 per month Classification Salary Range: $4,812 - 15,449 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. MPP: First considerations will be given to candidates who apply by October 4, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Sep 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: This position provides strategic direction for all functions related to the outreach & recruitment of undergraduate students to California State University San Bernardino. They serve as a leader on the Enrollment Management team and develop, plan and execute strategy that supports the university’s enrollment of new students to the campus. Duties / Responsibilities Hiring, training, supervising and evaluating of staff in the department, including outreach, special events, campus tours and recruitment of historically underserved populations; sets expectations and schedules for recruitment events, fairs, high school and community college visits, works to develop new community and school partnerships to support the ongoing work of recruiting and enrolling first year and transfer students to CSUSB and guides professional development of staff and student paraprofessionals. Provides on-going feedback, completes regular performance reviews and ensures team members have the resources needed to carry out their daily responsibilities. Steps in to manage work for team members when individuals are on extended leave by reassigning work or taking on projects as needed. Partners with the VP on the identification of and application to grant programs which could support outreach activities. Reviews and manages budget requests for all recruitment and outreach activities and provides oversight of the lottery funds issued to the department by the campus. Strategic Recruitment Planning. Generate and analyze data and reports to drive informed decisions about recruitment efforts. Establish and maintain relationships with High School and Community College Counselors, and other campus partners internal and external to the University. Assures that needs of local, service and non-local area recruitment are being met by assigning events, activities and territories. Works to build a pipeline of students, particularly underrepresented students to CSUSB through community partnerships and other strategic relationships including grant activities. Builds a program for transfer student yield and works with staff and community college partners to encourage participation in and completion of Associates Degree for Transfer pathways. Utilize resources to generate leads for the campus to support pipeline growth, and yield increases along the applicant to matriculated student pipeline. Monitor and analyze web traffic, inquires and utilize CRM and other technologies to engage prospective and admitted students. Oversee the Customer Service unit in Admissions and Student Recruitment (Front counter/inbound phones/walk-ins) and supervises team planning campus tours and prospective and admitted student events. Coordinate all aspects of outreach events including Preview Day, community college and high school counselor events, and application workshops. Develop the content and schedule for events and manage a designated budget. Engage with campus partners on their feedback and participation. Develop communication plans and timelines for events including the maintenance of an annual calendar. Collaborates with Marketing and Communications to develop multiple communication plans designed to achieve institutional enrollment objectives. In partnership with Marketing and Communication, create materials for specific programs as needed. Assures that brand standards are met, and that budget is allocated appropriately for additional materials, recruitment items and CSUSB giveaways for counselors, students and other critical campus partners. Maintains the prospective and admitted student communications flow, including prospective, admitted and yield communications, tele-counseling and social media campaigns. Build a prospective student pipeline through strategic name purchases, outreach events to high school sophomores and juniors and identifying new markets for CSUSB to engage with for recruitment of students. The Director, Outreach and Student Recruitment serves as a liaison to Chancellor’s Office designated committees and projects. Works in close collaboration with the Director, Admissions Operations, Director, Orientation and Transition Programs and VP, Strategic Enrollment Management & Marketing Communications Division to support student admission and enrollment, is a critical leader on the campus and will be appointed to campus committees as appropriate to their role and assignment. Other duties as assigned. Minimum Qualifications: Required Education and Experience Experience: five - seven (5-7) years of experience with two - three (2-3) years of supervisory/managerial experience required. Education: Bachelor’s degree from an accredited university. Required Qualifications The candidate must have a Master’s degree in a related field AND a minimum of five years’ experience in outreach, recruitment, marketing and/or communication or student support services. Experience in the delivery of services/programs to students and external constituents. Must have knowledge of higher education and enrollment management issues, policies and practices. Successful candidates must have the ability to work independently, use good judgment, initiative and resourcefulness in planning and implementing work strategies and programs. Will be able to lead and motivate staff and effectively present and articulate complex requirements and polices concerning enrollment services. Performs administrative and programmatic duties as assigned and works extended hours, weekends and evenings in support of admissions, recruiting, programs and services. Ability to prioritize work operations to meet department and campus needs. Experience implementing and utilizing a CRM system. Familiarity and demonstrated success with data-driven strategies for prospective student recruitment. High level of comfort with technology and data in the service of recruitment and outreach goals, and experience training staff in their incorporation into daily work. Strong skills in strategic recruitment strategy concepts have excellent written and oral communication skills, outstanding interpersonal and social skills in interacting with a diverse population Preferred Qualifications Experience with recruitment in the CSU or other institution with experience in the state of California. Compensation and Benefits: Input Anticipated Hiring Range, Classification Salary Range Anticipated Hiring Range: $7,500 per month Classification Salary Range: $4,812 - $15,449 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. First considerations will be given to candidates who apply by Wednesday October 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Sep 23 2024 Pacific Daylight Time Applications close: Oct 23 2024 Pacific Daylight Time Closing Date/Time:
Sep 24, 2024
Job Summary: This position provides strategic direction for all functions related to the outreach & recruitment of undergraduate students to California State University San Bernardino. They serve as a leader on the Enrollment Management team and develop, plan and execute strategy that supports the university’s enrollment of new students to the campus. Duties / Responsibilities Hiring, training, supervising and evaluating of staff in the department, including outreach, special events, campus tours and recruitment of historically underserved populations; sets expectations and schedules for recruitment events, fairs, high school and community college visits, works to develop new community and school partnerships to support the ongoing work of recruiting and enrolling first year and transfer students to CSUSB and guides professional development of staff and student paraprofessionals. Provides on-going feedback, completes regular performance reviews and ensures team members have the resources needed to carry out their daily responsibilities. Steps in to manage work for team members when individuals are on extended leave by reassigning work or taking on projects as needed. Partners with the VP on the identification of and application to grant programs which could support outreach activities. Reviews and manages budget requests for all recruitment and outreach activities and provides oversight of the lottery funds issued to the department by the campus. Strategic Recruitment Planning. Generate and analyze data and reports to drive informed decisions about recruitment efforts. Establish and maintain relationships with High School and Community College Counselors, and other campus partners internal and external to the University. Assures that needs of local, service and non-local area recruitment are being met by assigning events, activities and territories. Works to build a pipeline of students, particularly underrepresented students to CSUSB through community partnerships and other strategic relationships including grant activities. Builds a program for transfer student yield and works with staff and community college partners to encourage participation in and completion of Associates Degree for Transfer pathways. Utilize resources to generate leads for the campus to support pipeline growth, and yield increases along the applicant to matriculated student pipeline. Monitor and analyze web traffic, inquires and utilize CRM and other technologies to engage prospective and admitted students. Oversee the Customer Service unit in Admissions and Student Recruitment (Front counter/inbound phones/walk-ins) and supervises team planning campus tours and prospective and admitted student events. Coordinate all aspects of outreach events including Preview Day, community college and high school counselor events, and application workshops. Develop the content and schedule for events and manage a designated budget. Engage with campus partners on their feedback and participation. Develop communication plans and timelines for events including the maintenance of an annual calendar. Collaborates with Marketing and Communications to develop multiple communication plans designed to achieve institutional enrollment objectives. In partnership with Marketing and Communication, create materials for specific programs as needed. Assures that brand standards are met, and that budget is allocated appropriately for additional materials, recruitment items and CSUSB giveaways for counselors, students and other critical campus partners. Maintains the prospective and admitted student communications flow, including prospective, admitted and yield communications, tele-counseling and social media campaigns. Build a prospective student pipeline through strategic name purchases, outreach events to high school sophomores and juniors and identifying new markets for CSUSB to engage with for recruitment of students. The Director, Outreach and Student Recruitment serves as a liaison to Chancellor’s Office designated committees and projects. Works in close collaboration with the Director, Admissions Operations, Director, Orientation and Transition Programs and VP, Strategic Enrollment Management & Marketing Communications Division to support student admission and enrollment, is a critical leader on the campus and will be appointed to campus committees as appropriate to their role and assignment. Other duties as assigned. Minimum Qualifications: Required Education and Experience Experience: five - seven (5-7) years of experience with two - three (2-3) years of supervisory/managerial experience required. Education: Bachelor’s degree from an accredited university. Required Qualifications The candidate must have a Master’s degree in a related field AND a minimum of five years’ experience in outreach, recruitment, marketing and/or communication or student support services. Experience in the delivery of services/programs to students and external constituents. Must have knowledge of higher education and enrollment management issues, policies and practices. Successful candidates must have the ability to work independently, use good judgment, initiative and resourcefulness in planning and implementing work strategies and programs. Will be able to lead and motivate staff and effectively present and articulate complex requirements and polices concerning enrollment services. Performs administrative and programmatic duties as assigned and works extended hours, weekends and evenings in support of admissions, recruiting, programs and services. Ability to prioritize work operations to meet department and campus needs. Experience implementing and utilizing a CRM system. Familiarity and demonstrated success with data-driven strategies for prospective student recruitment. High level of comfort with technology and data in the service of recruitment and outreach goals, and experience training staff in their incorporation into daily work. Strong skills in strategic recruitment strategy concepts have excellent written and oral communication skills, outstanding interpersonal and social skills in interacting with a diverse population Preferred Qualifications Experience with recruitment in the CSU or other institution with experience in the state of California. Compensation and Benefits: Input Anticipated Hiring Range, Classification Salary Range Anticipated Hiring Range: $7,500 per month Classification Salary Range: $4,812 - $15,449 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. First considerations will be given to candidates who apply by Wednesday October 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Sep 23 2024 Pacific Daylight Time Applications close: Oct 23 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrator II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,474 - $7,857* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Extended to August 25, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Associate Vice President for Student Affairs and Dean of Students, the Director for Care and Basic Needs manages the operations of the Care Team and Basic Needs by developing, managing, implementing and coordinating the campus’ response to students experiencing varying degrees of distress and address food and housing insecurity. Collaborates with institutional constituents providing comprehensive case management oversight for all cases brought forward to the CSUMB Care Team. The Director for Care & Basic Needs leads, refers, and coaches students in making use of University and/or community services. The incumbent coordinates and tracks Care Team recommendations for referred students to ensure continuity of care, and provides outreach, consultation, and education to parents, families, or designated emergency contacts as appropriate. Leads various food and housing security programs and services including the campus food pantry, basic needs emergency grant, CalFresh Food outreach, and operational staff and volunteers. In addition, the incumbent works to secure outside funding via grants and community partnerships that benefit CSUMB students and the community at large. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Leads the Care Team by triaging concerns and coordinating responses with colleagues to address student needs. Cultivates resources, training opportunities and workflow strategies for optimal case management. Mobilizes campus and community resources to maximize students' physical, social, and/or emotional well-being. Maintains contact with students to assist with realization of student needs and goals. Serves as a liaison in supporting students with navigating academic commitments and administrative procedures. Oversees case management and support to students in crisis, students with complex psycho-social needs, and students in need of support related to food, housing and financial insecurities. Serves as CSUMB representative for The Red Folder Initiative as directed by the CSU Chancellor’s Office. Ensures all CSUMB information is consistently updated and current for all of the various communications to the campus. Coordinates with campus partners to disseminate Red Folder information to faculty, staff and volunteers. Serves on committees, task forces and advisory boards, programs and other projects as assigned. Serves as a trusted information resource, communication channel, complaint handler, facilitator, consultant, and practitioner for student issues, problem solving and/or dispute resolution. Seeks fair and equitable solutions to problems and suggests processes for addressing and managing conflict and for policy and procedural changes. Coaches individuals to manage their own conflicts, assists the parties in dispute, and fosters communication between individuals involved in conflict. Directs parties to the appropriate office, department or university policy (e.g., Student Grievances, Grade Appeals, etc.) as required. Analyzes data/information from case experience concerning patterns of complaints; identifies and informs supervisor of patterns and trends affecting student life. Manages record keeping and maintains confidentiality. Manages and leads projects for the Care Team and the Basic Needs Initiatives. Designs, implements and conducts publicity and marketing, to promote the Basic Needs Initiative, the Care Team, and their services. Develops and conducts workshops and other trainings related to civility, mediation and conflict resolution and other aspects of student life. Develops an on-going communication program, including informational materials, training and awareness building. Promotes understanding and values of fairness, equity, justice, equality, opportunity and mutual respect. Participates in professional development opportunities pertinent to the field. Establishes networks with other professionals to foster on-going program improvement and up-to-date information. Keeps abreast of federal and state policy changes that affect the scope of responsibility. Maintains Care Team and Basic Needs records in a confidential database records and updates case files consistently, providing regular reports to the Associate VP for Student Affairs and Dean of Students including but not limited to, ongoing statistical reports, department annual report and system-wide audits. Develops, updates and maintains websites related to Basic Needs and Care Team. Develops informational and marketing materials to be distributed to the campus community. Develops and manages the department budget. Supervises, trains, and evaluates Basic Needs staff, graduate student leaders, student workers, interns, and volunteers. Other Functions : Participates in university committees’ and special projects as required. Attends seminars and conferences to maintain program and professional development, and maintains involvement with CSU Systemwide groups related to Care and Basic Needs. Performs other duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of policies, procedures and laws affecting students, such as The Family Educational Rights and Privacy Act (FERPA); modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination in a team environment to meet changing student and organizational objectives. Thorough understanding of the interconnectedness and subsequent need for coordinated action within the total Student Affairs area. Basic knowledge of student and faculty perspectives, as they pertain to the academic or classroom setting. Skills in: mediation and alternative dispute resolution methods to resolve highly charged matters that arise; research, interview and observation techniques. Ability to: Respond appropriately and proactively to complex issues and problems and develop strategic solutions. Address confidential and sensitive incidents with composure, discretion and respect in a manner that upholds the dignity of others. Maintain and promote appropriate standards of professional ethics and behavior. Learn and apply student development theory and student learning theory in addressing student issues. Review and analyze complex reports, policies, and legal guidance to accurately assess issues, draw valid conclusions, and recommend appropriate strategies or outcomes according to University goals. Maintain effective and proficient interpersonal and written communication skills and maintain positive, civil and collegial interactions with all members of the campus community. Develop and deliver workshops. Prepare written correspondence and reports that are clear, concise and comprehensive. Complete multiple tasks with changing or competing deadlines, and set priorities to ensure projects are completed in a timely manner. Use independent judgment with limited supervision. Learn, interpret, and implement campus and system-wide policies and procedures, and develop strong working knowledge of relevant federal, state and local laws pertaining to current practices. Manage time effectively in meeting demands of department caseload. Adjust to change and demonstrate flexibility and patience with changing expectations (e.g., work environment, responsibilities and assignments, technology). Demonstrate a commitment to values and programs of diversity and inclusion. Establish and maintain effective working relationships that promote professionalism and mutual respect in a diverse academic environment. MINIMUM QUALIFICATIONS : Equivalent to a Bachelor’s degree in Psychology, Sociology or a closely related field AND five (5) years of professional level student services work experience OR a Master’s degree in a directly related field AND two (2) years of professional level student services work experience. Demonstrated knowledge of and experience in interpreting laws and regulations. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Master’s Degree in Counseling, Clinical Psychology, Social Work, Student Affairs/Higher Education or related field. Experience or certification in prejudice reduction, diversity, conflict resolution, and/or other forms of alternative dispute resolution (ADR). Must have excellent interpersonal communication skills. Technical fluency with Banner, Oracle/PeopleSoft, Maxient, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail calendaring programs. Demonstrated understanding of and commitment to CSUMB’s Vision. Demonstrated ability to: follow procedural due process, balance the rights of students and maintain the dignity of often highly assertive individuals; use a high degree of independent judgment, persuasiveness, imagination, tact and confidentiality; determine appropriate courses of action and proper techniques to use while engaged with individuals in personal interactions of an argumentative or sensitive nature; make constructive recommendations for modifications or improvements of procedures or programs. Significant experience developing and conducting workshops or other training activities. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated to be a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Classification: Administrator II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,474 - $7,857* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Extended to August 25, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Associate Vice President for Student Affairs and Dean of Students, the Director for Care and Basic Needs manages the operations of the Care Team and Basic Needs by developing, managing, implementing and coordinating the campus’ response to students experiencing varying degrees of distress and address food and housing insecurity. Collaborates with institutional constituents providing comprehensive case management oversight for all cases brought forward to the CSUMB Care Team. The Director for Care & Basic Needs leads, refers, and coaches students in making use of University and/or community services. The incumbent coordinates and tracks Care Team recommendations for referred students to ensure continuity of care, and provides outreach, consultation, and education to parents, families, or designated emergency contacts as appropriate. Leads various food and housing security programs and services including the campus food pantry, basic needs emergency grant, CalFresh Food outreach, and operational staff and volunteers. In addition, the incumbent works to secure outside funding via grants and community partnerships that benefit CSUMB students and the community at large. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Leads the Care Team by triaging concerns and coordinating responses with colleagues to address student needs. Cultivates resources, training opportunities and workflow strategies for optimal case management. Mobilizes campus and community resources to maximize students' physical, social, and/or emotional well-being. Maintains contact with students to assist with realization of student needs and goals. Serves as a liaison in supporting students with navigating academic commitments and administrative procedures. Oversees case management and support to students in crisis, students with complex psycho-social needs, and students in need of support related to food, housing and financial insecurities. Serves as CSUMB representative for The Red Folder Initiative as directed by the CSU Chancellor’s Office. Ensures all CSUMB information is consistently updated and current for all of the various communications to the campus. Coordinates with campus partners to disseminate Red Folder information to faculty, staff and volunteers. Serves on committees, task forces and advisory boards, programs and other projects as assigned. Serves as a trusted information resource, communication channel, complaint handler, facilitator, consultant, and practitioner for student issues, problem solving and/or dispute resolution. Seeks fair and equitable solutions to problems and suggests processes for addressing and managing conflict and for policy and procedural changes. Coaches individuals to manage their own conflicts, assists the parties in dispute, and fosters communication between individuals involved in conflict. Directs parties to the appropriate office, department or university policy (e.g., Student Grievances, Grade Appeals, etc.) as required. Analyzes data/information from case experience concerning patterns of complaints; identifies and informs supervisor of patterns and trends affecting student life. Manages record keeping and maintains confidentiality. Manages and leads projects for the Care Team and the Basic Needs Initiatives. Designs, implements and conducts publicity and marketing, to promote the Basic Needs Initiative, the Care Team, and their services. Develops and conducts workshops and other trainings related to civility, mediation and conflict resolution and other aspects of student life. Develops an on-going communication program, including informational materials, training and awareness building. Promotes understanding and values of fairness, equity, justice, equality, opportunity and mutual respect. Participates in professional development opportunities pertinent to the field. Establishes networks with other professionals to foster on-going program improvement and up-to-date information. Keeps abreast of federal and state policy changes that affect the scope of responsibility. Maintains Care Team and Basic Needs records in a confidential database records and updates case files consistently, providing regular reports to the Associate VP for Student Affairs and Dean of Students including but not limited to, ongoing statistical reports, department annual report and system-wide audits. Develops, updates and maintains websites related to Basic Needs and Care Team. Develops informational and marketing materials to be distributed to the campus community. Develops and manages the department budget. Supervises, trains, and evaluates Basic Needs staff, graduate student leaders, student workers, interns, and volunteers. Other Functions : Participates in university committees’ and special projects as required. Attends seminars and conferences to maintain program and professional development, and maintains involvement with CSU Systemwide groups related to Care and Basic Needs. Performs other duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of policies, procedures and laws affecting students, such as The Family Educational Rights and Privacy Act (FERPA); modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination in a team environment to meet changing student and organizational objectives. Thorough understanding of the interconnectedness and subsequent need for coordinated action within the total Student Affairs area. Basic knowledge of student and faculty perspectives, as they pertain to the academic or classroom setting. Skills in: mediation and alternative dispute resolution methods to resolve highly charged matters that arise; research, interview and observation techniques. Ability to: Respond appropriately and proactively to complex issues and problems and develop strategic solutions. Address confidential and sensitive incidents with composure, discretion and respect in a manner that upholds the dignity of others. Maintain and promote appropriate standards of professional ethics and behavior. Learn and apply student development theory and student learning theory in addressing student issues. Review and analyze complex reports, policies, and legal guidance to accurately assess issues, draw valid conclusions, and recommend appropriate strategies or outcomes according to University goals. Maintain effective and proficient interpersonal and written communication skills and maintain positive, civil and collegial interactions with all members of the campus community. Develop and deliver workshops. Prepare written correspondence and reports that are clear, concise and comprehensive. Complete multiple tasks with changing or competing deadlines, and set priorities to ensure projects are completed in a timely manner. Use independent judgment with limited supervision. Learn, interpret, and implement campus and system-wide policies and procedures, and develop strong working knowledge of relevant federal, state and local laws pertaining to current practices. Manage time effectively in meeting demands of department caseload. Adjust to change and demonstrate flexibility and patience with changing expectations (e.g., work environment, responsibilities and assignments, technology). Demonstrate a commitment to values and programs of diversity and inclusion. Establish and maintain effective working relationships that promote professionalism and mutual respect in a diverse academic environment. MINIMUM QUALIFICATIONS : Equivalent to a Bachelor’s degree in Psychology, Sociology or a closely related field AND five (5) years of professional level student services work experience OR a Master’s degree in a directly related field AND two (2) years of professional level student services work experience. Demonstrated knowledge of and experience in interpreting laws and regulations. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Master’s Degree in Counseling, Clinical Psychology, Social Work, Student Affairs/Higher Education or related field. Experience or certification in prejudice reduction, diversity, conflict resolution, and/or other forms of alternative dispute resolution (ADR). Must have excellent interpersonal communication skills. Technical fluency with Banner, Oracle/PeopleSoft, Maxient, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail calendaring programs. Demonstrated understanding of and commitment to CSUMB’s Vision. Demonstrated ability to: follow procedural due process, balance the rights of students and maintain the dignity of often highly assertive individuals; use a high degree of independent judgment, persuasiveness, imagination, tact and confidentiality; determine appropriate courses of action and proper techniques to use while engaged with individuals in personal interactions of an argumentative or sensitive nature; make constructive recommendations for modifications or improvements of procedures or programs. Significant experience developing and conducting workshops or other training activities. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated to be a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrator I Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,980 - $8,081* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: June 30, 2024 Recruitment Status: Extended to July 15, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Associate Vice President for Student Affairs & Dean of Students, the Director for Student Conduct manages the operations of the Office of Student Conduct related to student conduct matters and promotes the growth and development of students while protecting the interests of the larger community. Through the student conduct process, Student Conduct educates students on their academic, civic, ethical, individual and social rights and responsibilities as members of the University community. The Director for Student Conduct collaborates and develops rapport with various constituents throughout the campus and must demonstrate a high degree independent judgment, reasoning, discretion, creativity and integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Administers student disciplinary procedures for the university. Recommends, develops and implements campus policy and protocols on student conduct related issues, in accordance with state and federal requirements. Consults with legal counsel on cases, advises faculty regarding student academic related matters and educates the campus community on student conduct policy, ethics, and students' rights and responsibilities. Administers the student conduct processes in accordance with appropriate conduct procedures. Independently provides student advisement, direction, and/or guidance on Student Conduct , resolves policy violations, maintains and organizes conduct records, makes referrals to campus offices, provides staff assistance and represents the University in student conduct hearings and related matters. Trains individuals who serve as hearing officers. Writes reports and maintains accurate records of disciplinary proceedings. Informs, develops training, and educates the campus community (students, staff, and faculty) and parents regarding student conduct issues, academic integrity and related policies. Interprets and communicates university policies and appropriate local, state and federal laws to a diverse audience. In cooperation with various departments such as the Personal Growth and Counseling Center, the Campus Health Center, Student Housing & Residential Life, Athletics, Recreation, Academic Affairs and Student Engagement and Leadership Development, develops and implements multi-media tools to educate students, staff, and faculty on a variety of issues (academic integrity, safety, alcohol and other drug prevention education, privacy, ethical decision making, civility, self-responsibility, discrimination/harassment/sexual violence, Greek Life, student rights and responsibilities, cross-cultural communication, conflict resolution) and student behavioral issues. Develops and coordinates innovative programs to address community standards and promote ethical decision-making. Collaborates with departments such as Student Housing & Residential Life, Student Engagement and Leadership Development in the training and education of staff on conduct related protocols. Serve and/or lead on campus-wide committees related to sexual harassment, alcohol/drug abuse, crisis intervention, and other student conduct related issues including but not limited to: the CARE Team, Title IX Committees, Clery teams, the Campus Alcohol Advisory Committee and the Student Life Leadership Team. May conduct investigations of Title IX and DHR (Discrimination, Harassment, and Retaliation) complaints in accordance with campus and system-wide policies and procedures. Partner with Academic Affairs on academic dishonesty and facilitates faculty training. May administer student organizational discipline in collaboration with Student Engagement and Leadership Development staff to ensures compliance with Greek Life Federal, State, local, CSU system, and university policies, procedures, laws, and executive orders. Works closely with many offices on campus, to include the University Police Department, Faculty, Deans, Student Housing & Residential Life, Personal Growth and Counseling Center, Student Disability and Accessibility Center and others during preliminary and/or official investigations of student conduct. Assists students in preparing formal grievances according to the Student Grievance Policy guidelines and when a determination is made that a formal grievance is warranted. Staffs the formal grievance committee. Maintains records and materials developed in the course of the formal grievance investigation and hearing process. Files a Student Grievance Annual Report. Maintains confidential database records of student conduct cases, providing regular reports to the Associate VP for Student Affairs and Dean of Students including but not limited to, ongoing statistical reports, department annual report and system-wide audits. Develops, updates and maintains websites related to student conduct and academic integrity. Develops informational and marketing materials to be distributed to the campus community. Develops and manages the department budget. Remain current on research, current trends, best practices and legal issues pertinent to student behavior, student conduct and sanctioning. Other Functions: Attends seminars and conferences to maintain program and professional development, and maintains involvement in the CSU Student Conduct Administrators group. Serves as a resource for Associated Student elections process. Participates in university committees’ and special projects as required. Performs other duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of CSU policies and procedures and laws affecting conduct decisions including Title 5 Sections 41301 and 41303 of the California Code of Regulations, CSU Executive Orders 1095, 1096, 1097, and 1098 (and subsequent and related Executive Orders), and The Family Educational Rights and Privacy Act (FERPA). Skills in mediation and alternative dispute resolution methods to resolve highly charged matters that arise. Knowledge of and ability to apply laws affecting judicial decisions. Research, interview and observation techniques. Basic knowledge of student and faculty perspectives on classroom academic issues. Thorough understanding of the interrelationships and need for coordinated action within the total Student Affairs area. Thorough knowledge of modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination in a team environment to meet changing student and organizational objectives. Ability to: Lead and respond appropriately to all functions relating to day-to day administration of student disciplinary procedures for the entire campus and complex issues and problems and develop strategic solutions. Address confidential and sensitive incidents with composure, discretion, and respect in a manner that upholds the dignity of others. Lead and identify the need for and assist in developing campus policies that promote compliance with the Student Code of Conduct, CSU policies on student discipline, and relevant state and federal laws. Establish and promote appropriate standards of professional ethics and behavior. Learn and apply student development theory and student learning theory in addressing student conduct. Review and analyze complex reports, policies, and legal guidance to accurately assess issues, draw valid conclusions, and recommend appropriate strategies or outcomes according to University goals. Maintain effective and proficient interpersonal and written communication skills and maintain positive, civil and collegial interactions with all members of the campus community. Prepare written correspondence and reports that are clear, concise and comprehensive. Complete multiple tasks with changing or competing deadlines, and set priorities to ensure projects are completed in a timely manner. Use independent judgment with limited supervision. Integrate technology into Office of Student Conduct programs. Learn, interpret and implement campus and system-wide policies and procedures, and develop a strong working knowledge of relevant federal, state and local laws pertaining to current practices. Develop and manage a budget to forecast for programs and services. Work flexible hours and manage time effectively in meeting demands of department case load. Adjust to change and demonstrate flexibility and patience with changing expectations (e.g., work environment, responsibilities and assignments, technology). Demonstrate a commitment to values and programs of diversity and multiculturalism, confidentiality. Work effectively and establish and maintain cooperative working relationships with a diverse population of faculty, staff, and others. MINIMUM QUALIFICATIONS : Equivalent to a Bachelor's degree in Psychology, Sociology or a related field AND three to five (3-5) years of professional level work experience with student conduct, OR a Master’s degree in a related field AND two (2) years of professional level work experience with student conduct. Demonstrated knowledge of and experience in interpreting laws and regulations along with excellent writing and oral communication skills. PREFERRED QUALIFICATIONS : Master’s Degree in Counseling, Clinical Psychology, Social Work, or a directly related field. Experience or certification in prejudice reduction, diversity, conflict resolution and/or other forms of alternative dispute resolution (ADR). Experience adjudicating student housing related conduct. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Maxient or equivalent student case management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) control over campus business processes, either through functional roles or system security access. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Classification: Administrator I Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,980 - $8,081* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: June 30, 2024 Recruitment Status: Extended to July 15, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Associate Vice President for Student Affairs & Dean of Students, the Director for Student Conduct manages the operations of the Office of Student Conduct related to student conduct matters and promotes the growth and development of students while protecting the interests of the larger community. Through the student conduct process, Student Conduct educates students on their academic, civic, ethical, individual and social rights and responsibilities as members of the University community. The Director for Student Conduct collaborates and develops rapport with various constituents throughout the campus and must demonstrate a high degree independent judgment, reasoning, discretion, creativity and integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Administers student disciplinary procedures for the university. Recommends, develops and implements campus policy and protocols on student conduct related issues, in accordance with state and federal requirements. Consults with legal counsel on cases, advises faculty regarding student academic related matters and educates the campus community on student conduct policy, ethics, and students' rights and responsibilities. Administers the student conduct processes in accordance with appropriate conduct procedures. Independently provides student advisement, direction, and/or guidance on Student Conduct , resolves policy violations, maintains and organizes conduct records, makes referrals to campus offices, provides staff assistance and represents the University in student conduct hearings and related matters. Trains individuals who serve as hearing officers. Writes reports and maintains accurate records of disciplinary proceedings. Informs, develops training, and educates the campus community (students, staff, and faculty) and parents regarding student conduct issues, academic integrity and related policies. Interprets and communicates university policies and appropriate local, state and federal laws to a diverse audience. In cooperation with various departments such as the Personal Growth and Counseling Center, the Campus Health Center, Student Housing & Residential Life, Athletics, Recreation, Academic Affairs and Student Engagement and Leadership Development, develops and implements multi-media tools to educate students, staff, and faculty on a variety of issues (academic integrity, safety, alcohol and other drug prevention education, privacy, ethical decision making, civility, self-responsibility, discrimination/harassment/sexual violence, Greek Life, student rights and responsibilities, cross-cultural communication, conflict resolution) and student behavioral issues. Develops and coordinates innovative programs to address community standards and promote ethical decision-making. Collaborates with departments such as Student Housing & Residential Life, Student Engagement and Leadership Development in the training and education of staff on conduct related protocols. Serve and/or lead on campus-wide committees related to sexual harassment, alcohol/drug abuse, crisis intervention, and other student conduct related issues including but not limited to: the CARE Team, Title IX Committees, Clery teams, the Campus Alcohol Advisory Committee and the Student Life Leadership Team. May conduct investigations of Title IX and DHR (Discrimination, Harassment, and Retaliation) complaints in accordance with campus and system-wide policies and procedures. Partner with Academic Affairs on academic dishonesty and facilitates faculty training. May administer student organizational discipline in collaboration with Student Engagement and Leadership Development staff to ensures compliance with Greek Life Federal, State, local, CSU system, and university policies, procedures, laws, and executive orders. Works closely with many offices on campus, to include the University Police Department, Faculty, Deans, Student Housing & Residential Life, Personal Growth and Counseling Center, Student Disability and Accessibility Center and others during preliminary and/or official investigations of student conduct. Assists students in preparing formal grievances according to the Student Grievance Policy guidelines and when a determination is made that a formal grievance is warranted. Staffs the formal grievance committee. Maintains records and materials developed in the course of the formal grievance investigation and hearing process. Files a Student Grievance Annual Report. Maintains confidential database records of student conduct cases, providing regular reports to the Associate VP for Student Affairs and Dean of Students including but not limited to, ongoing statistical reports, department annual report and system-wide audits. Develops, updates and maintains websites related to student conduct and academic integrity. Develops informational and marketing materials to be distributed to the campus community. Develops and manages the department budget. Remain current on research, current trends, best practices and legal issues pertinent to student behavior, student conduct and sanctioning. Other Functions: Attends seminars and conferences to maintain program and professional development, and maintains involvement in the CSU Student Conduct Administrators group. Serves as a resource for Associated Student elections process. Participates in university committees’ and special projects as required. Performs other duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of CSU policies and procedures and laws affecting conduct decisions including Title 5 Sections 41301 and 41303 of the California Code of Regulations, CSU Executive Orders 1095, 1096, 1097, and 1098 (and subsequent and related Executive Orders), and The Family Educational Rights and Privacy Act (FERPA). Skills in mediation and alternative dispute resolution methods to resolve highly charged matters that arise. Knowledge of and ability to apply laws affecting judicial decisions. Research, interview and observation techniques. Basic knowledge of student and faculty perspectives on classroom academic issues. Thorough understanding of the interrelationships and need for coordinated action within the total Student Affairs area. Thorough knowledge of modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination in a team environment to meet changing student and organizational objectives. Ability to: Lead and respond appropriately to all functions relating to day-to day administration of student disciplinary procedures for the entire campus and complex issues and problems and develop strategic solutions. Address confidential and sensitive incidents with composure, discretion, and respect in a manner that upholds the dignity of others. Lead and identify the need for and assist in developing campus policies that promote compliance with the Student Code of Conduct, CSU policies on student discipline, and relevant state and federal laws. Establish and promote appropriate standards of professional ethics and behavior. Learn and apply student development theory and student learning theory in addressing student conduct. Review and analyze complex reports, policies, and legal guidance to accurately assess issues, draw valid conclusions, and recommend appropriate strategies or outcomes according to University goals. Maintain effective and proficient interpersonal and written communication skills and maintain positive, civil and collegial interactions with all members of the campus community. Prepare written correspondence and reports that are clear, concise and comprehensive. Complete multiple tasks with changing or competing deadlines, and set priorities to ensure projects are completed in a timely manner. Use independent judgment with limited supervision. Integrate technology into Office of Student Conduct programs. Learn, interpret and implement campus and system-wide policies and procedures, and develop a strong working knowledge of relevant federal, state and local laws pertaining to current practices. Develop and manage a budget to forecast for programs and services. Work flexible hours and manage time effectively in meeting demands of department case load. Adjust to change and demonstrate flexibility and patience with changing expectations (e.g., work environment, responsibilities and assignments, technology). Demonstrate a commitment to values and programs of diversity and multiculturalism, confidentiality. Work effectively and establish and maintain cooperative working relationships with a diverse population of faculty, staff, and others. MINIMUM QUALIFICATIONS : Equivalent to a Bachelor's degree in Psychology, Sociology or a related field AND three to five (3-5) years of professional level work experience with student conduct, OR a Master’s degree in a related field AND two (2) years of professional level work experience with student conduct. Demonstrated knowledge of and experience in interpreting laws and regulations along with excellent writing and oral communication skills. PREFERRED QUALIFICATIONS : Master’s Degree in Counseling, Clinical Psychology, Social Work, or a directly related field. Experience or certification in prejudice reduction, diversity, conflict resolution and/or other forms of alternative dispute resolution (ADR). Experience adjudicating student housing related conduct. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Maxient or equivalent student case management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) control over campus business processes, either through functional roles or system security access. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 06 2024 Pacific Daylight Time Applications close: Closing Date/Time: