CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland, managing over 100 outdoor tennis courts in our beautiful scenic parks, which gives us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors with scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Instructor I Professional Tennis Instructor Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor Professional Tennis Instructors coordinate with staff to plan and schedule classes and programs, communicate with staff regarding supplies, space, and other needs, develop a rapport with class members, and respond to questions and concerns, and observe progress and discuss it with students when appropriate. All instructors will set up and take down class equipment as necessary, and always demonstrate appropriate classroom management to ensure safe & effective classes. Instructors may provide one-on-one or small group tennis assessments and consultations as assigned. Duties include designing & implementing individual lesson programs for private lesson clients and use motivation techniques to encourage clients, promoting and assisting patrons with proper body alignment, equipment use, and safe technique when playing, and promote other Portland Parks & Recreation classes and information to participants. All instructors must follow all Portland Parks & Recreation rules, policies & procedures, maintain excellent communication with all staff & customers through verbal & written means, attend all mandatory staff meetings and required trainings, recognize, and promptly respond to safety hazards and emergency situations and all other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor would develop lesson plans and curricula based upon overall program objectives and guidelines. Instruct classes in recreation and leisure services in specialty or assignment. Prepare materials for the instructor of classes; monitor participation and evaluate classes. Provide up-to-date, quality tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. Shift Range: All operating hours (primarily weekday afternoons and evenings). *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.59 - $21.69 (entry is $18.59) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.79-$30.99 (entry is $24.79) Professional Coach Certification with the USPTA or PTR $28.92-$35.12 (entry is $28.92) Elite Professional Coach Certification with USPTA or PTR $33.06-$39.25 (entry is $33.06) Master Professional Coach Certification with USPTA or PTR $37.19-$43.39 (entry is $37.19) Training Wage: Instructor training wage is $18.59 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Customer Service Representative (These positions are union represented). Staff are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives manage reservations, events, lessons, answer phones, provide clerical support, and process payments through ActiveNet. Assists with cleaning and maintaining the facility throughout the day and setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $19.52 - $22.78 (entry is $19.52) Training Wage: The training wage is $19.52 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee, and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Hannah Zeilenga, Recruiter Bureau of Human Resources Hannah.Zeilenga@portlandoregon.gov Return to the top To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between July 15, 2024 - December 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of July 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of July 22, 2024, and weekly thereafter. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the top This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 12/30/2024 11:59 PM Pacific
Jul 16, 2024
Full Time
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland, managing over 100 outdoor tennis courts in our beautiful scenic parks, which gives us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors with scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Instructor I Professional Tennis Instructor Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor Professional Tennis Instructors coordinate with staff to plan and schedule classes and programs, communicate with staff regarding supplies, space, and other needs, develop a rapport with class members, and respond to questions and concerns, and observe progress and discuss it with students when appropriate. All instructors will set up and take down class equipment as necessary, and always demonstrate appropriate classroom management to ensure safe & effective classes. Instructors may provide one-on-one or small group tennis assessments and consultations as assigned. Duties include designing & implementing individual lesson programs for private lesson clients and use motivation techniques to encourage clients, promoting and assisting patrons with proper body alignment, equipment use, and safe technique when playing, and promote other Portland Parks & Recreation classes and information to participants. All instructors must follow all Portland Parks & Recreation rules, policies & procedures, maintain excellent communication with all staff & customers through verbal & written means, attend all mandatory staff meetings and required trainings, recognize, and promptly respond to safety hazards and emergency situations and all other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor would develop lesson plans and curricula based upon overall program objectives and guidelines. Instruct classes in recreation and leisure services in specialty or assignment. Prepare materials for the instructor of classes; monitor participation and evaluate classes. Provide up-to-date, quality tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. Shift Range: All operating hours (primarily weekday afternoons and evenings). *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.59 - $21.69 (entry is $18.59) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.79-$30.99 (entry is $24.79) Professional Coach Certification with the USPTA or PTR $28.92-$35.12 (entry is $28.92) Elite Professional Coach Certification with USPTA or PTR $33.06-$39.25 (entry is $33.06) Master Professional Coach Certification with USPTA or PTR $37.19-$43.39 (entry is $37.19) Training Wage: Instructor training wage is $18.59 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Customer Service Representative (These positions are union represented). Staff are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives manage reservations, events, lessons, answer phones, provide clerical support, and process payments through ActiveNet. Assists with cleaning and maintaining the facility throughout the day and setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $19.52 - $22.78 (entry is $19.52) Training Wage: The training wage is $19.52 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee, and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Hannah Zeilenga, Recruiter Bureau of Human Resources Hannah.Zeilenga@portlandoregon.gov Return to the top To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between July 15, 2024 - December 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of July 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Week of July 22, 2024, and weekly thereafter. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the top This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 12/30/2024 11:59 PM Pacific
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date: September 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Resume & Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Sep 13, 2024
Definition Priority Application Date: September 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Resume & Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The Consolidated Call Center at the Development Services Department at the City of Fort Lauderdale seeks a Customer Service Representative. This position p erforms a wide variety of basic customer services and clerical tasks in support of the City of Fort Lauderdale. They answer inbound telephone calls responding to customer complaints and inquiries and forwards calls to appropriate parties. Read below for more details. This specific vacancy is located in the P ublic Works / City Wide Custome r Service Section of the Consolidated Call Center. P ublic Works / City Wide Custome r Service This particular work shift is Thursday - Monday from 11:30 am - 7:00 pm with Tuesdays & Wednesdays off. This is an essential position and may be required to work during emergencies declared by the City Manager when essential workers may be working any shift, 24 hours daily. High volume call center, responsible for answering all inbound calls through the City of Fort Lauderdale’s customer service phone number.Provides customer service support to various departments within the City of Fort Lauderdale.Answers inquiries by clarifying desired information by researching, locating, and providing information using knowledge of the City’s policies and services.Ability to work with several different systems at the same time, for research purposes, and to assist customers. Cross-training across consolidated call center to help support and back up other divisions within the call center. Bilingual - Spanish speaking highly preferred . Previous experience in a customer support role or call center - preferred . The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Additionally, this job classification is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides customer service by answering telephones and responding to inquiries, assisting customers with documents and equipment Opens and closes accounts, collects payments assist customers with account inquires and issues Resolves customer billing inquiries, complaints, and issues via phone, email, fax machine, and in-personal contact Collects payments; explains billing and payment practices Performs a variety of clerical duties by filing, entering information into databases, generating and submitting reports, and processing journal entries Verifies accuracy and completeness of all data/information received, and researches and provides verification on information requests Operates a computer in transferring/transcribing/composing various documentation Performs daily accounting tasks related to work performed, which may include calculating, billing, and receiving various fees and payments; balancing daily revenues May process and issue various types of permits, certificates, and licenses as required Receives, processes and distributes division mail, and prepares forms, letters, and parcels for mailing Prepares and distributes various division records, reports, notices and other relevant materials Receives and reviews invoices, reports, forms and applications and distributes copies to appropriate personnel Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or G.E.D. equivalencyOne (1) to three (3) years of general clerical work or customer service experience.Must have excellent phone and verbal communication skills and strong data entry skills.Additional completion of coursework at an accredited college or university, may substitute on a year-for-year basis for the required experience. PREFERENCES : 1. Bilingual (Spanish) highly preferred. 2. One or more years of previous Call Center and Customer Service experience highly preferred. SPECIAL REQUIREMENTS Essential Employees will be required to work during a declared emergency or be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. Shifts could be any time during a 24-hour period, seven days a week and including holidays. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. Position involves light physical demands, such as exerting up to 30 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204) . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 9/29/2024 11:59 PM Eastern
Sep 21, 2024
Full Time
POSITION SUMMARY The Consolidated Call Center at the Development Services Department at the City of Fort Lauderdale seeks a Customer Service Representative. This position p erforms a wide variety of basic customer services and clerical tasks in support of the City of Fort Lauderdale. They answer inbound telephone calls responding to customer complaints and inquiries and forwards calls to appropriate parties. Read below for more details. This specific vacancy is located in the P ublic Works / City Wide Custome r Service Section of the Consolidated Call Center. P ublic Works / City Wide Custome r Service This particular work shift is Thursday - Monday from 11:30 am - 7:00 pm with Tuesdays & Wednesdays off. This is an essential position and may be required to work during emergencies declared by the City Manager when essential workers may be working any shift, 24 hours daily. High volume call center, responsible for answering all inbound calls through the City of Fort Lauderdale’s customer service phone number.Provides customer service support to various departments within the City of Fort Lauderdale.Answers inquiries by clarifying desired information by researching, locating, and providing information using knowledge of the City’s policies and services.Ability to work with several different systems at the same time, for research purposes, and to assist customers. Cross-training across consolidated call center to help support and back up other divisions within the call center. Bilingual - Spanish speaking highly preferred . Previous experience in a customer support role or call center - preferred . The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Additionally, this job classification is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides customer service by answering telephones and responding to inquiries, assisting customers with documents and equipment Opens and closes accounts, collects payments assist customers with account inquires and issues Resolves customer billing inquiries, complaints, and issues via phone, email, fax machine, and in-personal contact Collects payments; explains billing and payment practices Performs a variety of clerical duties by filing, entering information into databases, generating and submitting reports, and processing journal entries Verifies accuracy and completeness of all data/information received, and researches and provides verification on information requests Operates a computer in transferring/transcribing/composing various documentation Performs daily accounting tasks related to work performed, which may include calculating, billing, and receiving various fees and payments; balancing daily revenues May process and issue various types of permits, certificates, and licenses as required Receives, processes and distributes division mail, and prepares forms, letters, and parcels for mailing Prepares and distributes various division records, reports, notices and other relevant materials Receives and reviews invoices, reports, forms and applications and distributes copies to appropriate personnel Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT High School Diploma or G.E.D. equivalencyOne (1) to three (3) years of general clerical work or customer service experience.Must have excellent phone and verbal communication skills and strong data entry skills.Additional completion of coursework at an accredited college or university, may substitute on a year-for-year basis for the required experience. PREFERENCES : 1. Bilingual (Spanish) highly preferred. 2. One or more years of previous Call Center and Customer Service experience highly preferred. SPECIAL REQUIREMENTS Essential Employees will be required to work during a declared emergency or be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work. Shifts could be any time during a 24-hour period, seven days a week and including holidays. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. Position involves light physical demands, such as exerting up to 30 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204) . The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 9/29/2024 11:59 PM Eastern
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Madera Community College Open-Competitive List. Using the same process, a separate Madera Community College Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Madera Community College ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Madera Community College Open-Competitive List. Using the same process, a separate Madera Community College Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Madera Community College ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on the assessment will be placed in rank order on a Districtwide Open-Competitive List. Using the same process, a separate D istrictwide Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vaca ncies in the Office Assistant I (Part-time) classification Districtwide for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on the assessment will be placed in rank order on a Districtwide Open-Competitive List. Using the same process, a separate D istrictwide Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vaca ncies in the Office Assistant I (Part-time) classification Districtwide for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Reedley College Open-Competitive List. Using the same process, a separate Reedley College Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Reedley College ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Reedley College Open-Competitive List. Using the same process, a separate Reedley College Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Reedley College ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Clovis Community College Open-Competitive List. Using the same process, a separate Clovis Community College Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Clovis Community College ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Clovis Community College Open-Competitive List. Using the same process, a separate Clovis Community College Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Clovis Community College ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Fresno City College & District Office Open-Competitive List. Using the same process, a separate Fresno City College & District Office Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Fresno City College & District Office ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
General Purpose Under general supervision, performs general clerical support duties including data entry, filing, maintaining physical and electronic records, front counter support and answering phones; schedules and cancels meetings and appointments following instructions and procedures; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and reception duties; answers, screens and refers telephone calls and visitors; answers standard questions from students, faculty, staff, vendors and the public regarding assigned department, program and services; answers emails and other written inquiries for standard information; maintains supply of departmental or program forms and brochures. Schedules and cancels appointments and testing; sets up, maintains and posts department and staff calendars and room reservation calendars; schedules meetings and appointments following instructions and procedures; makes event arrangements including contacting vendors and participants; may attend and take notes at routine meetings and type up and distribute meeting notes. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials, including large duplication orders; duplicates, assembles and distributes packets; requests printing services. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track files, projects, activities and services; creates and updates phone lists. Drafts, formats, types, proofreads, edits and prints correspondence, forms, work orders reports, schedules, rosters, statistical and technical documents including reports, manuals and other documents and materials ranging from routine to moderately complex; creates forms, charts, tables and spreadsheets involving routine to difficult data manipulation; reviews documents for clerical accuracy, completeness and compliance with College and department requirements; routes documents for signature; may confirm the completion of work orders. Types requisitions and travel and conference expense forms based on instructions and procedures, routes forms for signature; may track and follow up on status of approval and processing; matches to purchase orders and processes vendor invoices for payment. Participates in reviewing and auditing time logs for full- and part-time staff and faculty payroll processes at a department level following instructions and procedures; matches time logs and absence slips. Answers student or customer questions regarding policies, procedures, programs and services including clarification of program enrollment requirements and department processes/procedures; responds to questions and complaints over the phone or at a public counter. Receives and inputs a variety of student or customer information into computer systems; researches information in computer systems; provides initial screening, assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs; retrieves information and generates reports from systems. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. When assigned and following instructions or procedures, interacts with other departments and with state and federal programs on behalf of the department/program or a student. Provides day-to-day lead work guidance and direction to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. May collect small fees for copies or services. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. District and College organization, rules, policies and procedures applicable to departmental and division operations. Basic District policies and procedures regarding purchasing, travel/training and expense reporting and payroll time reporting. Data gathering and routine research methods. Department services, program goals, objectives, policies, procedures and practices. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone. Provide accurate information and clear explanations regarding the department, program and other matters to students, customers and the public within areas of assigned responsibility. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Learn and apply District and college procedures for maintaining and processing student records. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff and student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical experience in an office environment; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset and disagreeable. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an online competency assessment (100% weight). Passing score is 75% out of 100% on the assessment section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 18, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Fresno City College & District Office Open-Competitive List. Using the same process, a separate Fresno City College & District Office Promotional List will be established and both Lists will be used concurrently. T he eligibility list will be used to fill current vaca ncies in the Office Assistant I classification for Fresno City College & District Office ONLY for at least 6 months . PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general direction, plans, organizes, manages and integrates work of the business office, college budgeting and accounting, facilities maintenance and other administrative and operational support functions at an assigned college to achieve the college's strategic financial plan; manages and reviews short- and long-term fiscal planning for the college's divisions and departments; provides expert professional assistance to the college President and other college and District management in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District policies and procedures and all state and federal regulations and requirements; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, directs, controls, integrates and evaluates the work of the college department; with managers and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of and monitors performance against the annual department and college budget; manages and directs development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards. Directs and manages the performance of managers and staff; directs and oversees the selection of staff; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation; hears and acts on grievances; subject to concurrence by senior management and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Board policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. With other members of college and District Senior Management, participates in the development and implementation of strategic plans, goals and objectives; leads and directs department staff in the development and application of new methodologies, technologies and business process improvements to achieve higher efficiency, productivity and customer service in department work processes. Through subordinate managers, directs and oversees operations of the college business office, responsible for: disbursing and accounting for financial aid to students; collecting and accounting for student payments ranging from tuition to parking permits; and providing accounting services for student government, clubs and trust accounts. Directs and manages the preparation and administration of general fund and categorical budgets; serves on the college budget committee and advises the college president on the merit of resource requests for budget funding and funding allocations; reviews financial/budget forecasts and reports and monitors college expenditures for compliance, budget availability and reasonableness; approves contracts up to the established college approval limit and purchase requisitions up to $10,000; works with college staff and other colleges and the District in developing proposals regarding financial management process improvements and addressing fiscal issues and challenges including recommending alternative funding sources and cost reduction strategies when necessary. Ensures policy and spending compliance for all college funds and programs in accordance with the California Education Code, Titles V and IX, other federal and state statutes and provisions of the State Budgeting and Accounting Manual. Oversees facilities management for the campus and center(s); works with District and college management to facilitate and coordinate the design, renovation, modifications and construction of facility infrastructure to support current and future needs of the college, in alignment with the Educational Master Plan and the Facilities Master Plan; conducts communication and interactive feedback with various constituencies impacted by facility construction to gain participation and support for the college's initiatives; oversees office/classroom space planning and relocation; approves and manages requests for use/rental of facilities for college events, as well as outside group events; acts as the college safety officer and chairs the campus environmental health/safety/facilities committee. Through subordinate manager, plans and directs the custodial cleaning of campus and center buildings and facilities, including minor maintenance and repair of furniture and fixtures; depending on assigned college, may manage and integrate various auxiliary operations and services, which may include food service, bookstore, printing/duplicating, marketing communications, warehousing and mail services. Works with District Human Resources and Personnel Commission on the full range of personnel management and employee relations programs, processes and issues as they pertain to staff on the assigned campus and centers; coordinates hiring of classified personnel with District Human Resources and Personnel Commission offices. Coordinates with District centralized operations/services for police and public safety, parking services, transportation, health and safety, building and equipment maintenance and grounds maintenance to ensure campus programs and priorities are achieved. Collaborates with District directors, other college vice presidents, managers and specialists on implementation and integration of District policies and procedures into college operations and on the resolution of unusual and complex business problems. Serves as a strategic advisor to a college president and acts for that individual in his/her absence. Participates in participatory governance processes and initiatives. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Stays abreast of new regulations, rends and changes in areas of assigned responsibilities; represents the college in meetings with outside organizations in business and industry to ensure sound working relationships. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and procedures of general and governmental accounting, particularly involving financial statement preparation and methods of financial control, reporting and audit. Generally accepted accounting principles, Government Accounting Board standards and other standards and requirements applicable to community colleges. Principles and practices of public agency budget development and management and District policies for budgeting. Accounting principles, methods and practices, including methods of cash control, internal control accounting standards and financial reporting. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to manage and oversee assigned financial aid responsibilities. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. General principles, practices and District policies and programs for environmental health and safety, risk management and all other centralized functions, operations and services provided by the District. Modern methods of facilities management and utilization; best practices in facilities operations and maintenance. Federal, state and local laws, rules, codes and regulations applicable to the range of functions for which the classification is accountable. District human resources and Personnel Commission policies, rules and processes for recruitment and employment, benefits, employee relations and performance evaluation. Principles and practices of sound business communication. Research methods and analysis techniques. Principles and practices of effective management and supervision. Principles and practices of strategic planning. Basic principles and practices of organizational improvement and culture change. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of assigned staff and the college business or administrative services office. Analyze financial and budget data and prepare accounting statements, budgets, reports, summary conclusions and recommendations in accordance with generally accepted accounting principles, District policies and legal requirements. Read, interpret, explain and apply pertinent laws, codes, rules, regulations, policies and accounting principles, including District and Board of Trustees policies. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Work collaboratively with college and District directors and managers and the community and provide expert advice and counsel to develop solutions to complex issues. Organize, set priorities and exercise expert, independent judgment within areas of responsibility. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. Develop and implement appropriate procedures and controls. Prepare clear, concise and comprehensive financial statements, budgets, correspondence, reports, studies and other written materials. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Represent the college effectively in dealings with the District, other colleges, public agencies and outside auditors. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in accounting, finance, business administration or a related field, and at least seven years of progressively responsible finance and accounting experience, including budgeting analysis/control or business management for a large governmental or educational organization, at least two of which were in a supervisory or management capacity; or an equivalent combination of training and experience. Experience in a California community college district is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate computers and other standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work under changing, intensive deadlines on multiple concurrent tasks; and interact with all levels of District managers and staff and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment where the noise level is quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree(s) or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a written prompt assessment (25% weight) and an oral interview + performance assessment (75% weight). Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: ORAL INTERVIEW ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 WRITTEN PROMPT ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order o n a Fresno City College Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies at Fresno City College for at least six (6) months. Candidates who rank in the top three ranks, including ties, will be invited as finalists to participate in an on-campus, open forum, with interviews tentatively scheduled for the week of November 04, 2024. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 9/25/2024 11:59 PM Pacific
Aug 28, 2024
Full Time
General Purpose Under general direction, plans, organizes, manages and integrates work of the business office, college budgeting and accounting, facilities maintenance and other administrative and operational support functions at an assigned college to achieve the college's strategic financial plan; manages and reviews short- and long-term fiscal planning for the college's divisions and departments; provides expert professional assistance to the college President and other college and District management in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District policies and procedures and all state and federal regulations and requirements; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, directs, controls, integrates and evaluates the work of the college department; with managers and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of and monitors performance against the annual department and college budget; manages and directs development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards. Directs and manages the performance of managers and staff; directs and oversees the selection of staff; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation; hears and acts on grievances; subject to concurrence by senior management and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Board policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. With other members of college and District Senior Management, participates in the development and implementation of strategic plans, goals and objectives; leads and directs department staff in the development and application of new methodologies, technologies and business process improvements to achieve higher efficiency, productivity and customer service in department work processes. Through subordinate managers, directs and oversees operations of the college business office, responsible for: disbursing and accounting for financial aid to students; collecting and accounting for student payments ranging from tuition to parking permits; and providing accounting services for student government, clubs and trust accounts. Directs and manages the preparation and administration of general fund and categorical budgets; serves on the college budget committee and advises the college president on the merit of resource requests for budget funding and funding allocations; reviews financial/budget forecasts and reports and monitors college expenditures for compliance, budget availability and reasonableness; approves contracts up to the established college approval limit and purchase requisitions up to $10,000; works with college staff and other colleges and the District in developing proposals regarding financial management process improvements and addressing fiscal issues and challenges including recommending alternative funding sources and cost reduction strategies when necessary. Ensures policy and spending compliance for all college funds and programs in accordance with the California Education Code, Titles V and IX, other federal and state statutes and provisions of the State Budgeting and Accounting Manual. Oversees facilities management for the campus and center(s); works with District and college management to facilitate and coordinate the design, renovation, modifications and construction of facility infrastructure to support current and future needs of the college, in alignment with the Educational Master Plan and the Facilities Master Plan; conducts communication and interactive feedback with various constituencies impacted by facility construction to gain participation and support for the college's initiatives; oversees office/classroom space planning and relocation; approves and manages requests for use/rental of facilities for college events, as well as outside group events; acts as the college safety officer and chairs the campus environmental health/safety/facilities committee. Through subordinate manager, plans and directs the custodial cleaning of campus and center buildings and facilities, including minor maintenance and repair of furniture and fixtures; depending on assigned college, may manage and integrate various auxiliary operations and services, which may include food service, bookstore, printing/duplicating, marketing communications, warehousing and mail services. Works with District Human Resources and Personnel Commission on the full range of personnel management and employee relations programs, processes and issues as they pertain to staff on the assigned campus and centers; coordinates hiring of classified personnel with District Human Resources and Personnel Commission offices. Coordinates with District centralized operations/services for police and public safety, parking services, transportation, health and safety, building and equipment maintenance and grounds maintenance to ensure campus programs and priorities are achieved. Collaborates with District directors, other college vice presidents, managers and specialists on implementation and integration of District policies and procedures into college operations and on the resolution of unusual and complex business problems. Serves as a strategic advisor to a college president and acts for that individual in his/her absence. Participates in participatory governance processes and initiatives. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Stays abreast of new regulations, rends and changes in areas of assigned responsibilities; represents the college in meetings with outside organizations in business and industry to ensure sound working relationships. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and procedures of general and governmental accounting, particularly involving financial statement preparation and methods of financial control, reporting and audit. Generally accepted accounting principles, Government Accounting Board standards and other standards and requirements applicable to community colleges. Principles and practices of public agency budget development and management and District policies for budgeting. Accounting principles, methods and practices, including methods of cash control, internal control accounting standards and financial reporting. Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to manage and oversee assigned financial aid responsibilities. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. District policies, procedures and practices governing purchasing, accounts payable processing, cash handling and receipting and related financial transactions. General principles, practices and District policies and programs for environmental health and safety, risk management and all other centralized functions, operations and services provided by the District. Modern methods of facilities management and utilization; best practices in facilities operations and maintenance. Federal, state and local laws, rules, codes and regulations applicable to the range of functions for which the classification is accountable. District human resources and Personnel Commission policies, rules and processes for recruitment and employment, benefits, employee relations and performance evaluation. Principles and practices of sound business communication. Research methods and analysis techniques. Principles and practices of effective management and supervision. Principles and practices of strategic planning. Basic principles and practices of organizational improvement and culture change. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of assigned staff and the college business or administrative services office. Analyze financial and budget data and prepare accounting statements, budgets, reports, summary conclusions and recommendations in accordance with generally accepted accounting principles, District policies and legal requirements. Read, interpret, explain and apply pertinent laws, codes, rules, regulations, policies and accounting principles, including District and Board of Trustees policies. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Work collaboratively with college and District directors and managers and the community and provide expert advice and counsel to develop solutions to complex issues. Organize, set priorities and exercise expert, independent judgment within areas of responsibility. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. Develop and implement appropriate procedures and controls. Prepare clear, concise and comprehensive financial statements, budgets, correspondence, reports, studies and other written materials. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Represent the college effectively in dealings with the District, other colleges, public agencies and outside auditors. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in accounting, finance, business administration or a related field, and at least seven years of progressively responsible finance and accounting experience, including budgeting analysis/control or business management for a large governmental or educational organization, at least two of which were in a supervisory or management capacity; or an equivalent combination of training and experience. Experience in a California community college district is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate computers and other standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work under changing, intensive deadlines on multiple concurrent tasks; and interact with all levels of District managers and staff and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical office environment where the noise level is quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree(s) or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a written prompt assessment (25% weight) and an oral interview + performance assessment (75% weight). Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: ORAL INTERVIEW ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 WRITTEN PROMPT ASSESSMENT: OCTOBER 08 & OCTOBER 09, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order o n a Fresno City College Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies at Fresno City College for at least six (6) months. Candidates who rank in the top three ranks, including ties, will be invited as finalists to participate in an on-campus, open forum, with interviews tentatively scheduled for the week of November 04, 2024. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 9/25/2024 11:59 PM Pacific
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Santos Manuel Student Union California State University, San Bernardino Queer and Transgender Resource Center Coordinator Target Start Date: October 14, 2024 Department: Diversity, Equity, and Inclusion Reports To: Director of Diversity, Equity and Inclusion Location: San Bernardino Campus FLSA Status: Non-Exempt Category: Full-Time, Hourly, Regular Salary Grade: 6 About Santos Manuel Student Union at CSUSB (This is not a state position) The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders. Employment Summary Full-Time, non-exempt position. Work Schedule This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays. General Purpose Under the direction of the Santos Manuel Student Union (SMSU) Director of Diversity, Equity and Inclusion, the Santos Manuel Student Union Queer and Transgender Resource Center (QTRC) Coordinator is responsible for planning, implementing, and assessing programs and initiatives to meet the diverse needs for the students on campus as well as supervising student staff, managing the QTRC, and collaborating with campus partners to directly support the success of queer and transgender students on campus. Essential Duties and Responsibilities include the following. Other duties may be assigned. Coordinates all programs, services, and administrative functions for the QTRC . Supervises student staff and manages the QTRC Promotes and assists in the development of policies, procedures and programs that assure the well-being and development of our Lesbian, Gay, Bisexual, Transgender Queer Plus (LGBTQ+) identifying students, affirm human dignity, and champion cultural pluralism across campus. Provides operational leadership for the coordination of multicultural and international related programming, including but not limited to LGBTQ+ History Month, Annual Drag Show, and semesterly programs for the center. Supports the Assistant Director with assessment of all programs including developing an annual report for the department. Coordinates and advances the dialogue around race, gender, and sexual orientation through campus programs and conversation. Develops and maintains a robust team of trained student and staff facilitators, facilitate programming in and out of the classroom, and engages in education and training. Supports the d irector with fiscal management for the QTRC including preparing the annual budget, reviewing and approving quarterly budget requests, and monitoring the QTRC budget. Represents the QTRC on committees, both on and off campus, to advance the needs of queer and transgender students. Supervisory Responsibilities This position is responsible for supervising QRTC student staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree or equivalent in a related program is required; 1 - 2 years of experience working with students required, ideally in a student development or advising capacity. Language Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software. Mathematical Skills Ability to perform simple mathematical computations Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel Word, PowerPoint, and Outlook. Certifications Licenses & Registrations First Aid and CPR/AED certification required (certifications may be obtained within first month of employment). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision. Local business travel is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Benefits Include Medical, Dental, Vision, Flex Cash option CalPERS Retirement CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation Unemployment Insurance State Disability Insurance Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination. The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor. Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age. The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement. Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Advertised: Aug 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 30, 2024
Santos Manuel Student Union California State University, San Bernardino Queer and Transgender Resource Center Coordinator Target Start Date: October 14, 2024 Department: Diversity, Equity, and Inclusion Reports To: Director of Diversity, Equity and Inclusion Location: San Bernardino Campus FLSA Status: Non-Exempt Category: Full-Time, Hourly, Regular Salary Grade: 6 About Santos Manuel Student Union at CSUSB (This is not a state position) The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders. Employment Summary Full-Time, non-exempt position. Work Schedule This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays. General Purpose Under the direction of the Santos Manuel Student Union (SMSU) Director of Diversity, Equity and Inclusion, the Santos Manuel Student Union Queer and Transgender Resource Center (QTRC) Coordinator is responsible for planning, implementing, and assessing programs and initiatives to meet the diverse needs for the students on campus as well as supervising student staff, managing the QTRC, and collaborating with campus partners to directly support the success of queer and transgender students on campus. Essential Duties and Responsibilities include the following. Other duties may be assigned. Coordinates all programs, services, and administrative functions for the QTRC . Supervises student staff and manages the QTRC Promotes and assists in the development of policies, procedures and programs that assure the well-being and development of our Lesbian, Gay, Bisexual, Transgender Queer Plus (LGBTQ+) identifying students, affirm human dignity, and champion cultural pluralism across campus. Provides operational leadership for the coordination of multicultural and international related programming, including but not limited to LGBTQ+ History Month, Annual Drag Show, and semesterly programs for the center. Supports the Assistant Director with assessment of all programs including developing an annual report for the department. Coordinates and advances the dialogue around race, gender, and sexual orientation through campus programs and conversation. Develops and maintains a robust team of trained student and staff facilitators, facilitate programming in and out of the classroom, and engages in education and training. Supports the d irector with fiscal management for the QTRC including preparing the annual budget, reviewing and approving quarterly budget requests, and monitoring the QTRC budget. Represents the QTRC on committees, both on and off campus, to advance the needs of queer and transgender students. Supervisory Responsibilities This position is responsible for supervising QRTC student staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s degree or equivalent in a related program is required; 1 - 2 years of experience working with students required, ideally in a student development or advising capacity. Language Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to use word processing and spreadsheet software and other related software. Mathematical Skills Ability to perform simple mathematical computations Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel Word, PowerPoint, and Outlook. Certifications Licenses & Registrations First Aid and CPR/AED certification required (certifications may be obtained within first month of employment). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision. Local business travel is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level in the work environment is usually moderate. Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Benefits Include Medical, Dental, Vision, Flex Cash option CalPERS Retirement CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation Unemployment Insurance State Disability Insurance Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination. The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor. Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age. The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement. Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Advertised: Aug 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Customer Service Representative Call Center- Driver License Bureau HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: As part of our customer-focused team, you help us create an environment that makes citizens say “This is the best experience I have ever had!” When you work for The Department of Revenue, you’re working alongside an enthusiastic, dedicated team that cares, grows and wins together. We’re looking for team members who are passionate about providing high-quality customer service and building energetic team morale. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: The ideal candidate must have good typing skills, be very detail oriented, and have the ability to effectively assist with customer’s inquiries and requests via telephone while ensuring customer satisfaction. Your responsibilities will include answering incoming calls; explaining laws and regulations; searching computerized records and files; accurately communicating the requested information to customers; and communicate concerns about all phases of motor vehicle or driver licensing transactions. What to expect in this position: Call center team members are the voice of the Department. Due to the amount of calls received all team members are required to be on the phone continuously throughout their work day in addition to having the opportunity to assist citizens through DORA Live Chat. Training is hands on and will consist of six weeks with our Training Coordinator in combination of our Call Center subject matter experts. This amazing training will help teach you everything you need to know to be a Customer Service Representative. Once completed with training and meeting all necessary requirements, a distributed work option may be available. The customer service center is answering calls all day, however if team members are consistently meeting or exceeding expectations, there is an opportunity for career progression and/or compensation for performance. We might be a great match if… Working in a fun and energetic environment makes you excited! We work efficiently as a team to deliver excellent results for our citizens You enjoy a consistent work schedule Monday - Friday with bi-monthly pay and the opportunity for distributed work You are someone who strives to make independent decisions and enjoy problem solving. You enjoy influencing a team to drive results through a visual dashboard CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Excellent Customer Service Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possession of a high school diploma or proof of high school equivalency. Six or more months of experience in clerical or general office support work. Must be able to pass a fingerprint and background check The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Sep 13, 2024
Full Time
Customer Service Representative Call Center- Driver License Bureau HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION: As part of our customer-focused team, you help us create an environment that makes citizens say “This is the best experience I have ever had!” When you work for The Department of Revenue, you’re working alongside an enthusiastic, dedicated team that cares, grows and wins together. We’re looking for team members who are passionate about providing high-quality customer service and building energetic team morale. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION: The ideal candidate must have good typing skills, be very detail oriented, and have the ability to effectively assist with customer’s inquiries and requests via telephone while ensuring customer satisfaction. Your responsibilities will include answering incoming calls; explaining laws and regulations; searching computerized records and files; accurately communicating the requested information to customers; and communicate concerns about all phases of motor vehicle or driver licensing transactions. What to expect in this position: Call center team members are the voice of the Department. Due to the amount of calls received all team members are required to be on the phone continuously throughout their work day in addition to having the opportunity to assist citizens through DORA Live Chat. Training is hands on and will consist of six weeks with our Training Coordinator in combination of our Call Center subject matter experts. This amazing training will help teach you everything you need to know to be a Customer Service Representative. Once completed with training and meeting all necessary requirements, a distributed work option may be available. The customer service center is answering calls all day, however if team members are consistently meeting or exceeding expectations, there is an opportunity for career progression and/or compensation for performance. We might be a great match if… Working in a fun and energetic environment makes you excited! We work efficiently as a team to deliver excellent results for our citizens You enjoy a consistent work schedule Monday - Friday with bi-monthly pay and the opportunity for distributed work You are someone who strives to make independent decisions and enjoy problem solving. You enjoy influencing a team to drive results through a visual dashboard CORE COMPETENCIES NEEDED: Strategic Thinking Computer Literacy Effective Writing Team Building Abilities Excellent Customer Service Self-directed Attention to Detail Clear Communication Organizational Abilities QUALIFICATIONS: Possession of a high school diploma or proof of high school equivalency. Six or more months of experience in clerical or general office support work. Must be able to pass a fingerprint and background check The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date : August 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, and what experience, if any you have in working with unhoused neighbors, harm reduction, housing first, mental health, and substance abuse. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Blue Heron Place- This position provides support and works collaboratively with a team to address barriers to accessing health care, housing and social services for Partnership Health Center (PHC) patients. This position will work on the Community Care Team. It is focused on working with individuals who were recently housed at Blue Heron Place, and who, prior to this housing opportunity, experienced chronic houselessness. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Aug 09, 2024
Full Time
Definition Priority Application Date : August 18, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY : Please complete all sections of the online application, even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e attach a Cover Letter and Resume with your completed application. Address in your cover letter why you want to work for PHC, and what experience, if any you have in working with unhoused neighbors, harm reduction, housing first, mental health, and substance abuse. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Blue Heron Place- This position provides support and works collaboratively with a team to address barriers to accessing health care, housing and social services for Partnership Health Center (PHC) patients. This position will work on the Community Care Team. It is focused on working with individuals who were recently housed at Blue Heron Place, and who, prior to this housing opportunity, experienced chronic houselessness. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Performs advanced level administrative support duties for programs within Partnership Health Center (PHC) to relieve department professionals and managers of important detail work. Representative Examples of Work Provides administrative support for one or more major health programs; performs data entry requiring specialized programmatic knowledge; maintains logs; manages data; maintains electronic and hard copy files. Performs direct patient contact in facilitating patient throughput in specialized PHC programs. Completes intake and registration of patients, reviews patient charts and inputs information into various electronic health record systems. Facilitates patient flow to ensure schedules are timely. Answers inquiries from the public about a wide variety of program issues and County or departmental policies, rules and regulations. Assists in the dissemination of information necessary to implement programs and County or departmental policies. Performs complex administrative support work requiring the exercise of independent judgment. Takes meeting notes and prepares minutes. Composes and prepares correspondence. Creates reports and forms. Obtains information to complete detailed forms and applications. Assists in obtaining and compiling information and data for use in special reports; uses software to maintain department web pages; conducts research on assigned subjects; uses database applications to run reports and create graphs or charts for reports; may use desk top publishing to create brochures; newsletters or other publications. Prepares, establishes and maintains accurate, complex schedules for providers and clinic facilities using eClinicalWorks; maintains lists for provider on-call coverage. Participates in quality assurance and quality improvement activities. Maintains logs; manages peer review and qualification data. Performs administrative and support tasks including: reception of callers and visitors; scheduling appointments and special events; preparing schedules, disseminating mail and other information; maintaining files; preparing payroll forms; receiving payments by credit card, check and cash; balancing receipts to daily reports; and invoicing. May train and orient new employees. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Executive Director or designee. SUPERVISION EXERCISED : None. May serve as a lead worker or as team leader on a specific project or program. WORKING RELATIONSHIPS : Numerous contacts with employees in other PHC divisions, other county departments and with the general public to obtain, clarify or give facts or information and to coordinate or advise on work efforts and to resolve operating problems. Minimum Qualifications EDUCATION : Requires high school graduation or GED equivalent. EXPERIENCE : Requires three years of increasingly responsible administrative support work which included working with the general public, and performing word-processing and data entry. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: KNOWLEDGE : Considerable knowledge of modern office practices, County office policies and departmental work routines. Considerable knowledge of public policy, public access and process with regard to departmental functions. Considerable knowledge of business English, grammar, spelling, punctuation and math. Working knowledge of billing and bookkeeping. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in the use of electronic medical records. Skill in use of a personal computer and related software (word-processing, spreadsheet, database, email). Skill in the use of a keyboard for data entry. ABILITIES : Ability to effectively communicate, orally and in writing, with a wide variety of people. Ability to provide information to the public on a wide range of topics. Ability to make responsible decisions in accordance with established policies and procedures. Ability to coordinate and respond to multiple demands in a stressful setting. Ability to meet deadlines. Ability to establish and maintain effective working relationships with individuals and groups from diverse backgrounds. Ability to maintain confidentiality. Physical/Environmental Demands The work is commonly performed in an office setting with a considerable amount of time using a computer. May require occasional light lifting (up to 20 lbs.). The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs technical duties related to the evaluation of student financial aid information; screens student financial aid applications and provides specialized program information, assistance and advice to students; performs student financial needs analyses, determines eligibility and packages awards in accordance with District policies and federal, state and local requirements; assists students, parents and the public in applying for financial aid services and programs; monitors student status and determines status of financial aid funds including overpayments; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Explains and assists students with understanding and completing financial aid applications and forms; interviews students regarding completeness and consistency of information and accuracy of a wide variety of financial aid forms and documentation including applications, transcripts, tax forms, and fee waivers; verifies student status and academic progress; explains deadlines and disbursement dates; refers students to other agencies as necessary to obtain required documentation. Receives, analyzes and validates financial aid applications for eligibility; evaluates financial aid needs analyses using standard federal formulas for all available programs to determine Expected Family Contribution (EFC) in each case; determines eligibility and packages financial aid and scholarships, including Pell Grants, direct student loans, work study and supplemental educational opportunity grants.Serves on committees to evaluate student financial aid appeals on a case-by-case basis; reviews and evaluates special circumstances and makes professional judgment adjustments to the data elements on the FAFSA, overrides a student's dependency status and determines and processes any changes in EFC necessary.Coordinates or participates in assigned major financial aid programs, including s cholarships, Dream Act, Federal Work Study, Direct Student Loans, Cal Grants, Chafee grants and other grant programs; masters the detailed technical knowledge and procedural requirements of each assigned program to serve as the program’s in-house expert; assists with reconciliation of funds from various programs and identifies potential overpayments and adjustments.Runs reports, analyzes data and monitors student enrollment status, enrollment changes, courses taken/repeated and progress towards degree; identifies and assists in resolving academic progress issues that may affect aid; places administrative holds on financial aid due to failure to meet academic requirements; determines and processes financial aid overpayments, Return to Title IV funds (R2T4), post-withdrawal disbursements and adjustments to payments.Conducts comprehensive audits of student financial aid files to verify completeness, accuracy and timeliness of all information and documentation supporting a student’s financial aid status; identifies and assists in resolving compliance issues for required procedural or regulatory reporting, filing or submission.Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Interacts with other departments and with state and federal programs on behalf of a student.Presents and participates in financial aid educational workshops and outreach events. Processes documentation and hiring paperwork for District and Federal work study students.As assigned, provides work guidance to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Financial aid department services, goals, objectives, policies, procedures and practices and associated needs analysis and award packaging processes and procedures.Federal, state and local financial aid programs and regulations.Interviewing and consulting techniques.Policies, objectives and technical aspects of financial aid programs and activities, including financial aid needs analysis and award packaging processes and procedures.Financial and statistical recordkeeping techniques.Personal and financial issues/special circumstances of economically disadvantaged students.District student recordkeeping practices and procedures for processing student information and interpreting input and output data.The Family Educational Rights and Privacy Act, Title IV and other state and federal laws and regulations and District rules, policies and procedures governing financial aid and applicable eligibility criteria including federal tax law, regulations, forms and schedules relevant to the position District financial aid software applications. Principles and practices of sound business communication including English usage, spelling and punctuation.Standard business software including word processing, spreadsheet and database programs such as Access and SQL query development. Skills and Abilities to: Perform complex technical duties in support of financial aid programs and services.Interpret, explain and apply complex federal, state and college guidelines, rules, regulations, policies, procedures and practices governing financial aid, veterans’ benefits and scholarship programs.Understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation.Make determinations and apply professional judgment regarding eligibility for financial assistance based on established procedures and guidelines, ensuring consistency and a high degree of accuracy.Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Maintain confidentiality of District and student files and records.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Prepare clear, concise and accurate records, data entries, reports and other written materials.Operate a computer and use standard business and third-party software and databases.Represent the District effectively one on one and in a variety of group settings.Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in a relevant field, and two years of experience reviewing documentation and determining eligibility for financial aid or program participation; or an equivalent combination of training and experience. A bachelor's degree from an accredited college or university in education, finance, accounting, business administration, social work, counseling, psychology, communications, sociology, mathematics or another related field is highly desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods, and to lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will also include an online competency assessment (35% weight) and an oral interview assessment (65% weight). Of those achieving a passing score on the competency assessment only the most qualified candidates will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: OCTOBER 18 , 2024 ORAL ASSESSMENT: OCTOBER 29 , 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established, and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies in this classification districtwide for at least six months . The current vacancy is with Fresno City College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/15/2024 11:59 PM Pacific
Sep 25, 2024
Full Time
General Purpose Under general supervision, performs technical duties related to the evaluation of student financial aid information; screens student financial aid applications and provides specialized program information, assistance and advice to students; performs student financial needs analyses, determines eligibility and packages awards in accordance with District policies and federal, state and local requirements; assists students, parents and the public in applying for financial aid services and programs; monitors student status and determines status of financial aid funds including overpayments; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Explains and assists students with understanding and completing financial aid applications and forms; interviews students regarding completeness and consistency of information and accuracy of a wide variety of financial aid forms and documentation including applications, transcripts, tax forms, and fee waivers; verifies student status and academic progress; explains deadlines and disbursement dates; refers students to other agencies as necessary to obtain required documentation. Receives, analyzes and validates financial aid applications for eligibility; evaluates financial aid needs analyses using standard federal formulas for all available programs to determine Expected Family Contribution (EFC) in each case; determines eligibility and packages financial aid and scholarships, including Pell Grants, direct student loans, work study and supplemental educational opportunity grants.Serves on committees to evaluate student financial aid appeals on a case-by-case basis; reviews and evaluates special circumstances and makes professional judgment adjustments to the data elements on the FAFSA, overrides a student's dependency status and determines and processes any changes in EFC necessary.Coordinates or participates in assigned major financial aid programs, including s cholarships, Dream Act, Federal Work Study, Direct Student Loans, Cal Grants, Chafee grants and other grant programs; masters the detailed technical knowledge and procedural requirements of each assigned program to serve as the program’s in-house expert; assists with reconciliation of funds from various programs and identifies potential overpayments and adjustments.Runs reports, analyzes data and monitors student enrollment status, enrollment changes, courses taken/repeated and progress towards degree; identifies and assists in resolving academic progress issues that may affect aid; places administrative holds on financial aid due to failure to meet academic requirements; determines and processes financial aid overpayments, Return to Title IV funds (R2T4), post-withdrawal disbursements and adjustments to payments.Conducts comprehensive audits of student financial aid files to verify completeness, accuracy and timeliness of all information and documentation supporting a student’s financial aid status; identifies and assists in resolving compliance issues for required procedural or regulatory reporting, filing or submission.Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Interacts with other departments and with state and federal programs on behalf of a student.Presents and participates in financial aid educational workshops and outreach events. Processes documentation and hiring paperwork for District and Federal work study students.As assigned, provides work guidance to student aides; monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Financial aid department services, goals, objectives, policies, procedures and practices and associated needs analysis and award packaging processes and procedures.Federal, state and local financial aid programs and regulations.Interviewing and consulting techniques.Policies, objectives and technical aspects of financial aid programs and activities, including financial aid needs analysis and award packaging processes and procedures.Financial and statistical recordkeeping techniques.Personal and financial issues/special circumstances of economically disadvantaged students.District student recordkeeping practices and procedures for processing student information and interpreting input and output data.The Family Educational Rights and Privacy Act, Title IV and other state and federal laws and regulations and District rules, policies and procedures governing financial aid and applicable eligibility criteria including federal tax law, regulations, forms and schedules relevant to the position District financial aid software applications. Principles and practices of sound business communication including English usage, spelling and punctuation.Standard business software including word processing, spreadsheet and database programs such as Access and SQL query development. Skills and Abilities to: Perform complex technical duties in support of financial aid programs and services.Interpret, explain and apply complex federal, state and college guidelines, rules, regulations, policies, procedures and practices governing financial aid, veterans’ benefits and scholarship programs.Understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation.Make determinations and apply professional judgment regarding eligibility for financial assistance based on established procedures and guidelines, ensuring consistency and a high degree of accuracy.Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.Maintain confidentiality of District and student files and records.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Prepare clear, concise and accurate records, data entries, reports and other written materials.Operate a computer and use standard business and third-party software and databases.Represent the District effectively one on one and in a variety of group settings.Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in a relevant field, and two years of experience reviewing documentation and determining eligibility for financial aid or program participation; or an equivalent combination of training and experience. A bachelor's degree from an accredited college or university in education, finance, accounting, business administration, social work, counseling, psychology, communications, sociology, mathematics or another related field is highly desirable. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods, and to lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will also include an online competency assessment (35% weight) and an oral interview assessment (65% weight). Of those achieving a passing score on the competency assessment only the most qualified candidates will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. INITIAL ASSESSMENT TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: OCTOBER 18 , 2024 ORAL ASSESSMENT: OCTOBER 29 , 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established, and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies in this classification districtwide for at least six months . The current vacancy is with Fresno City College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/15/2024 11:59 PM Pacific
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, assists in planning, implementing and evaluating a daily curriculum of developmentally appropriate activities for young children in a child development laboratory school; assists in supervising children, at all times ensuring their safety and well-being; models developmentally appropriate educational techniques for Early Childhood Education (ECE) students; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Supervises and directly interacts with children both inside and outside of the classroom, modelling developmentally appropriate educational techniques for ECE students; assists in developing and implementing curriculum and lesson plans; assists in developing and implementing developmentally and culturally appropriate activities and language experiences that meet the needs of children, families and staff; models for children maintaining primary language and culture while developing an understanding of new languages and cultures. Develops and implements conflict management and problem-solving strategies with children; assists children in identifying and verbalizing concerns and issues and helps them identify compromises and solutions to those issues. Assists with nutritional and food handling guidelines; utilizes appropriate food handling procedures; follows all safety precautions to avoid contamination or food spoilage and choking hazards. Assists children with hygiene procedures as necessary; follows universal health precautions; follows a written plan for dealing with blood or bodily fluid spills; ensures that student aides understand and follow plan procedures. Follows emergency procedures and provides first aid and CPR as required; assists with all fire and emergency drills. Maintains accepted standards of cleanliness and sanitation of all program facilities; assists in conducting inspections and reports replacement/repair needs; monitors outdoor play areas to ensure children cannot gain access to unsafe or unsupervised areas. Assists in the observation and documentation as well as the written assessment and evaluation of children's growth and development; assists in and may participate in biannual parent conferences. Maintains up-to-date records on children and/or families. Invites and encourages family participation in children's activities after providing any necessary guidance; provides information about community resources to parents and staff regarding health, social services, mental health, developmental and family support services. Follows procedures for child abuse reporting as mandated by law. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Assists in observing and mentoring ECE practicum students. Notifies the Lab School Manager/Coordinators regarding needs for inventory replenishment of Lab School inventory of materials and supplies. Participate in staff meetings, conferences, workshops and training. Substitutes for absent staff members. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles and practices of child growth and development including ages and stages of child development, developmental assessment processes and methods for implementing developmentally appropriate practices in a laboratory classroom. Current Desired Results (DRDP), Infant/Toddler Environmental Rating Scale (ITERS) and/or Early Childhood Environmental Rating Scale (ECERS). State of California Title 5 and Title 22 licensing requirements and associated compliance requirements. NAEYC accreditation standards. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Health, safety and nutrition requirements of young children. Methods of observing, recording and evaluating both child and adult behavior. Health and safety regulations for child care. Principles and procedures of pediatric emergency first aid and CPR. Skills and Abilities to: Develop and maintain effective relationships with children up to five years of age. Participates in developing and implementing developmentally appropriate, culturally sensitive and inclusive learning activities for young children. Maintain confidentiality of child/family conversations, records and reports. Effectively engage in interpersonal communications; negotiate and resolve conflicts. Administer first aid and/or CPR to children as needed. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Work confidentially and with discretion. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree, preferably in child development, early childhood education or a closely related field that is consistent with the state Child Development Permit Matrix; and at least one year of experience in a licensed early childhood education setting; or an equivalent combination of training and experience. For centers that provide care for infants less than 24 months of age, additional units in infant/toddler development are required. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Teacher permit is required or proof of temporary permit. Current pediatric CPR & First Aid certifications from the American Red Cross, American Heart Association or equivalent. Proof of successful completion of Preventative Health and Safety Training is required within 30 days of hire. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee frequently is required to stand, walk, bend, kneel, sit (including on the floor and/or in child-sized chairs), crouch and occasionally run. The employee must frequently lift and/or move children, equipment and child-sized furniture weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Employees must be able to talk or hear in a manner to properly supervise children in a classroom and yard setting. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; work on multiple, concurrent tasks; work with constant interruptions; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in early childhood classroom and outdoor yard spaces with young children 24 months to five years old; exposure to bodily fluids and odors; potential exposure to childhood communicable diseases, hazardous chemicals, and stressful classroom situations, including, but not limited, to children crying, yelling, and screaming; contact with children, other staff and college students on a daily basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. To begin the process to obtain the necessary permits, you may visit the following websites: Child Development Permit http://www.ctc.ca.gov/credentials/CREDS/child-dev-permits.html Fresno County Department of Education for a temporary permit http://credentials.fcoe.org/ APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an oral interview assessment (50%) and a written prompt assessment (50%). Passing score is 75% out of 100% for each assessment section. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a Madera Community College continuous eligibility list with ranks banded within range 1-3. The Madera Community College continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
Aug 03, 2024
Full Time
General Purpose Under general supervision, assists in planning, implementing and evaluating a daily curriculum of developmentally appropriate activities for young children in a child development laboratory school; assists in supervising children, at all times ensuring their safety and well-being; models developmentally appropriate educational techniques for Early Childhood Education (ECE) students; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Supervises and directly interacts with children both inside and outside of the classroom, modelling developmentally appropriate educational techniques for ECE students; assists in developing and implementing curriculum and lesson plans; assists in developing and implementing developmentally and culturally appropriate activities and language experiences that meet the needs of children, families and staff; models for children maintaining primary language and culture while developing an understanding of new languages and cultures. Develops and implements conflict management and problem-solving strategies with children; assists children in identifying and verbalizing concerns and issues and helps them identify compromises and solutions to those issues. Assists with nutritional and food handling guidelines; utilizes appropriate food handling procedures; follows all safety precautions to avoid contamination or food spoilage and choking hazards. Assists children with hygiene procedures as necessary; follows universal health precautions; follows a written plan for dealing with blood or bodily fluid spills; ensures that student aides understand and follow plan procedures. Follows emergency procedures and provides first aid and CPR as required; assists with all fire and emergency drills. Maintains accepted standards of cleanliness and sanitation of all program facilities; assists in conducting inspections and reports replacement/repair needs; monitors outdoor play areas to ensure children cannot gain access to unsafe or unsupervised areas. Assists in the observation and documentation as well as the written assessment and evaluation of children's growth and development; assists in and may participate in biannual parent conferences. Maintains up-to-date records on children and/or families. Invites and encourages family participation in children's activities after providing any necessary guidance; provides information about community resources to parents and staff regarding health, social services, mental health, developmental and family support services. Follows procedures for child abuse reporting as mandated by law. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Assists in observing and mentoring ECE practicum students. Notifies the Lab School Manager/Coordinators regarding needs for inventory replenishment of Lab School inventory of materials and supplies. Participate in staff meetings, conferences, workshops and training. Substitutes for absent staff members. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles and practices of child growth and development including ages and stages of child development, developmental assessment processes and methods for implementing developmentally appropriate practices in a laboratory classroom. Current Desired Results (DRDP), Infant/Toddler Environmental Rating Scale (ITERS) and/or Early Childhood Environmental Rating Scale (ECERS). State of California Title 5 and Title 22 licensing requirements and associated compliance requirements. NAEYC accreditation standards. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Health, safety and nutrition requirements of young children. Methods of observing, recording and evaluating both child and adult behavior. Health and safety regulations for child care. Principles and procedures of pediatric emergency first aid and CPR. Skills and Abilities to: Develop and maintain effective relationships with children up to five years of age. Participates in developing and implementing developmentally appropriate, culturally sensitive and inclusive learning activities for young children. Maintain confidentiality of child/family conversations, records and reports. Effectively engage in interpersonal communications; negotiate and resolve conflicts. Administer first aid and/or CPR to children as needed. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Work confidentially and with discretion. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree, preferably in child development, early childhood education or a closely related field that is consistent with the state Child Development Permit Matrix; and at least one year of experience in a licensed early childhood education setting; or an equivalent combination of training and experience. For centers that provide care for infants less than 24 months of age, additional units in infant/toddler development are required. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Teacher permit is required or proof of temporary permit. Current pediatric CPR & First Aid certifications from the American Red Cross, American Heart Association or equivalent. Proof of successful completion of Preventative Health and Safety Training is required within 30 days of hire. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee frequently is required to stand, walk, bend, kneel, sit (including on the floor and/or in child-sized chairs), crouch and occasionally run. The employee must frequently lift and/or move children, equipment and child-sized furniture weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Employees must be able to talk or hear in a manner to properly supervise children in a classroom and yard setting. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; work on multiple, concurrent tasks; work with constant interruptions; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in early childhood classroom and outdoor yard spaces with young children 24 months to five years old; exposure to bodily fluids and odors; potential exposure to childhood communicable diseases, hazardous chemicals, and stressful classroom situations, including, but not limited, to children crying, yelling, and screaming; contact with children, other staff and college students on a daily basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. To begin the process to obtain the necessary permits, you may visit the following websites: Child Development Permit http://www.ctc.ca.gov/credentials/CREDS/child-dev-permits.html Fresno County Department of Education for a temporary permit http://credentials.fcoe.org/ APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an oral interview assessment (50%) and a written prompt assessment (50%). Passing score is 75% out of 100% for each assessment section. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a Madera Community College continuous eligibility list with ranks banded within range 1-3. The Madera Community College continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, assists in planning, implementing and evaluating a daily curriculum of developmentally appropriate activities for young children in a child development laboratory school; assists in supervising children, at all times ensuring their safety and well-being; models developmentally appropriate educational techniques for Early Childhood Education (ECE) students; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Supervises and directly interacts with children both inside and outside of the classroom, modelling developmentally appropriate educational techniques for ECE students; assists in developing and implementing curriculum and lesson plans; assists in developing and implementing developmentally and culturally appropriate activities and language experiences that meet the needs of children, families and staff; models for children maintaining primary language and culture while developing an understanding of new languages and cultures. Develops and implements conflict management and problem-solving strategies with children; assists children in identifying and verbalizing concerns and issues and helps them identify compromises and solutions to those issues. Assists with nutritional and food handling guidelines; utilizes appropriate food handling procedures; follows all safety precautions to avoid contamination or food spoilage and choking hazards. Assists children with hygiene procedures as necessary; follows universal health precautions; follows a written plan for dealing with blood or bodily fluid spills; ensures that student aides understand and follow plan procedures. Follows emergency procedures and provides first aid and CPR as required; assists with all fire and emergency drills. Maintains accepted standards of cleanliness and sanitation of all program facilities; assists in conducting inspections and reports replacement/repair needs; monitors outdoor play areas to ensure children cannot gain access to unsafe or unsupervised areas. Assists in the observation and documentation as well as the written assessment and evaluation of children's growth and development; assists in and may participate in biannual parent conferences. Maintains up-to-date records on children and/or families. Invites and encourages family participation in children's activities after providing any necessary guidance; provides information about community resources to parents and staff regarding health, social services, mental health, developmental and family support services. Follows procedures for child abuse reporting as mandated by law. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Assists in observing and mentoring ECE practicum students. Notifies the Lab School Manager/Coordinators regarding needs for inventory replenishment of Lab School inventory of materials and supplies. Participate in staff meetings, conferences, workshops and training. Substitutes for absent staff members. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles and practices of child growth and development including ages and stages of child development, developmental assessment processes and methods for implementing developmentally appropriate practices in a laboratory classroom. Current Desired Results (DRDP), Infant/Toddler Environmental Rating Scale (ITERS) and/or Early Childhood Environmental Rating Scale (ECERS). State of California Title 5 and Title 22 licensing requirements and associated compliance requirements. NAEYC accreditation standards. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Health, safety and nutrition requirements of young children. Methods of observing, recording and evaluating both child and adult behavior. Health and safety regulations for child care. Principles and procedures of pediatric emergency first aid and CPR. Skills and Abilities to: Develop and maintain effective relationships with children up to five years of age. Participates in developing and implementing developmentally appropriate, culturally sensitive and inclusive learning activities for young children. Maintain confidentiality of child/family conversations, records and reports. Effectively engage in interpersonal communications; negotiate and resolve conflicts. Administer first aid and/or CPR to children as needed. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Work confidentially and with discretion. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree, preferably in child development, early childhood education or a closely related field that is consistent with the state Child Development Permit Matrix; and at least one year of experience in a licensed early childhood education setting; or an equivalent combination of training and experience. For centers that provide care for infants less than 24 months of age, additional units in infant/toddler development are required. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Teacher permit is required or proof of temporary permit. Current pediatric CPR & First Aid certifications from the American Red Cross, American Heart Association or equivalent. Proof of successful completion of Preventative Health and Safety Training is required within 30 days of hire. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee frequently is required to stand, walk, bend, kneel, sit (including on the floor and/or in child-sized chairs), crouch and occasionally run. The employee must frequently lift and/or move children, equipment and child-sized furniture weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Employees must be able to talk or hear in a manner to properly supervise children in a classroom and yard setting. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; work on multiple, concurrent tasks; work with constant interruptions; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in early childhood classroom and outdoor yard spaces with young children 24 months to five years old; exposure to bodily fluids and odors; potential exposure to childhood communicable diseases, hazardous chemicals, and stressful classroom situations, including, but not limited, to children crying, yelling, and screaming; contact with children, other staff and college students on a daily basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. To begin the process to obtain the necessary permits, you may visit the following websites: Child Development Permit http://www.ctc.ca.gov/credentials/CREDS/child-dev-permits.html Fresno County Department of Education for a temporary permit http://credentials.fcoe.org/ APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an oral interview assessment (50%) and a written prompt assessment (50%). Passing score is 75% out of 100% for each assessment section. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a Reedley College continuous eligibility list with ranks banded within range 1-3. The Reedley College continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
Jul 30, 2024
Full Time
General Purpose Under general supervision, assists in planning, implementing and evaluating a daily curriculum of developmentally appropriate activities for young children in a child development laboratory school; assists in supervising children, at all times ensuring their safety and well-being; models developmentally appropriate educational techniques for Early Childhood Education (ECE) students; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Supervises and directly interacts with children both inside and outside of the classroom, modelling developmentally appropriate educational techniques for ECE students; assists in developing and implementing curriculum and lesson plans; assists in developing and implementing developmentally and culturally appropriate activities and language experiences that meet the needs of children, families and staff; models for children maintaining primary language and culture while developing an understanding of new languages and cultures. Develops and implements conflict management and problem-solving strategies with children; assists children in identifying and verbalizing concerns and issues and helps them identify compromises and solutions to those issues. Assists with nutritional and food handling guidelines; utilizes appropriate food handling procedures; follows all safety precautions to avoid contamination or food spoilage and choking hazards. Assists children with hygiene procedures as necessary; follows universal health precautions; follows a written plan for dealing with blood or bodily fluid spills; ensures that student aides understand and follow plan procedures. Follows emergency procedures and provides first aid and CPR as required; assists with all fire and emergency drills. Maintains accepted standards of cleanliness and sanitation of all program facilities; assists in conducting inspections and reports replacement/repair needs; monitors outdoor play areas to ensure children cannot gain access to unsafe or unsupervised areas. Assists in the observation and documentation as well as the written assessment and evaluation of children's growth and development; assists in and may participate in biannual parent conferences. Maintains up-to-date records on children and/or families. Invites and encourages family participation in children's activities after providing any necessary guidance; provides information about community resources to parents and staff regarding health, social services, mental health, developmental and family support services. Follows procedures for child abuse reporting as mandated by law. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Assists in observing and mentoring ECE practicum students. Notifies the Lab School Manager/Coordinators regarding needs for inventory replenishment of Lab School inventory of materials and supplies. Participate in staff meetings, conferences, workshops and training. Substitutes for absent staff members. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles and practices of child growth and development including ages and stages of child development, developmental assessment processes and methods for implementing developmentally appropriate practices in a laboratory classroom. Current Desired Results (DRDP), Infant/Toddler Environmental Rating Scale (ITERS) and/or Early Childhood Environmental Rating Scale (ECERS). State of California Title 5 and Title 22 licensing requirements and associated compliance requirements. NAEYC accreditation standards. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Health, safety and nutrition requirements of young children. Methods of observing, recording and evaluating both child and adult behavior. Health and safety regulations for child care. Principles and procedures of pediatric emergency first aid and CPR. Skills and Abilities to: Develop and maintain effective relationships with children up to five years of age. Participates in developing and implementing developmentally appropriate, culturally sensitive and inclusive learning activities for young children. Maintain confidentiality of child/family conversations, records and reports. Effectively engage in interpersonal communications; negotiate and resolve conflicts. Administer first aid and/or CPR to children as needed. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Work confidentially and with discretion. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree, preferably in child development, early childhood education or a closely related field that is consistent with the state Child Development Permit Matrix; and at least one year of experience in a licensed early childhood education setting; or an equivalent combination of training and experience. For centers that provide care for infants less than 24 months of age, additional units in infant/toddler development are required. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid Teacher permit is required or proof of temporary permit. Current pediatric CPR & First Aid certifications from the American Red Cross, American Heart Association or equivalent. Proof of successful completion of Preventative Health and Safety Training is required within 30 days of hire. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, the employee frequently is required to stand, walk, bend, kneel, sit (including on the floor and/or in child-sized chairs), crouch and occasionally run. The employee must frequently lift and/or move children, equipment and child-sized furniture weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Employees must be able to talk or hear in a manner to properly supervise children in a classroom and yard setting. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; work on multiple, concurrent tasks; work with constant interruptions; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in early childhood classroom and outdoor yard spaces with young children 24 months to five years old; exposure to bodily fluids and odors; potential exposure to childhood communicable diseases, hazardous chemicals, and stressful classroom situations, including, but not limited, to children crying, yelling, and screaming; contact with children, other staff and college students on a daily basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. To begin the process to obtain the necessary permits, you may visit the following websites: Child Development Permit http://www.ctc.ca.gov/credentials/CREDS/child-dev-permits.html Fresno County Department of Education for a temporary permit http://credentials.fcoe.org/ APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an oral interview assessment (50%) and a written prompt assessment (50%). Passing score is 75% out of 100% for each assessment section. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a Reedley College continuous eligibility list with ranks banded within range 1-3. The Reedley College continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY : Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e include with your completed application the following attachments: Cover Letter, Resume, & Driver’s License. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Works as a member of the behavioral health care team to deliver comprehensive health care at Partnership Health Center (PHC). Duty assignment will be within the patient centered medical home model or the Mobile Crisis Unit. Representative Examples of Work Participates in planning, implementing, coordinating, monitoring, and evaluating behavioral health treatment options and strategies for patients and families. Provides case management services by serving as liaison between primary care providers (PCPs), specialty providers, and behavioral health providers to coordinate medical/behavioral health services and ensure communication. Meets with patients face to face in the clinic to conduct behavioral health screenings and explain available behavioral health services. Maintains an active case load and conducts multiple follow up calls to monitor patient symptoms, provides patient education, and works on patient goals. Assesses community support and resources for people in distress. Provides crisis management and makes referrals to interventions as appropriate. Completes thorough documentation in a timely manner. Leads and attends meetings to accomplish community or integrated health care objectives. May make school visits and other public presentations. Assists in providing training for support personnel as required. Performs literature reviews related to integrated healthcare. Gathers and compiles a variety of educational materials and information. Develops and uses printed materials effectively. Performs general program administrative activities including report writing, bookkeeping and data collection. Performs related work as required or directed. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires a Bachelor’s degree. Degrees best suited for this position are psychology, social work, and human services. EXPERIENCE : Requires one year of experience working in a behavioral health setting. SPECIAL REQUIREMENTS : Subject to passing a criminal background investigation that will require finger printing. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Mobile Crisis Unit duty assignment requires a valid drivers’ license. Physical/Environmental Demands Works primarily in an office type setting. Requires some evening and weekend work. May require driving for frequent in-town and occasional out-of-town events; requires occasional light lifting, up to 30 lbs (ex: audio visual equipment, written materials). The employee may risk exposure to communicable diseases. Crisis intervention work may involve exposure to potentially dangerous situations. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 10/8/2024 5:00 PM Mountain
Sep 25, 2024
Full Time
Definition TO APPLY : Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Pleas e include with your completed application the following attachments: Cover Letter, Resume, & Driver’s License. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Works as a member of the behavioral health care team to deliver comprehensive health care at Partnership Health Center (PHC). Duty assignment will be within the patient centered medical home model or the Mobile Crisis Unit. Representative Examples of Work Participates in planning, implementing, coordinating, monitoring, and evaluating behavioral health treatment options and strategies for patients and families. Provides case management services by serving as liaison between primary care providers (PCPs), specialty providers, and behavioral health providers to coordinate medical/behavioral health services and ensure communication. Meets with patients face to face in the clinic to conduct behavioral health screenings and explain available behavioral health services. Maintains an active case load and conducts multiple follow up calls to monitor patient symptoms, provides patient education, and works on patient goals. Assesses community support and resources for people in distress. Provides crisis management and makes referrals to interventions as appropriate. Completes thorough documentation in a timely manner. Leads and attends meetings to accomplish community or integrated health care objectives. May make school visits and other public presentations. Assists in providing training for support personnel as required. Performs literature reviews related to integrated healthcare. Gathers and compiles a variety of educational materials and information. Develops and uses printed materials effectively. Performs general program administrative activities including report writing, bookkeeping and data collection. Performs related work as required or directed. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires a Bachelor’s degree. Degrees best suited for this position are psychology, social work, and human services. EXPERIENCE : Requires one year of experience working in a behavioral health setting. SPECIAL REQUIREMENTS : Subject to passing a criminal background investigation that will require finger printing. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Mobile Crisis Unit duty assignment requires a valid drivers’ license. Physical/Environmental Demands Works primarily in an office type setting. Requires some evening and weekend work. May require driving for frequent in-town and occasional out-of-town events; requires occasional light lifting, up to 30 lbs (ex: audio visual equipment, written materials). The employee may risk exposure to communicable diseases. Crisis intervention work may involve exposure to potentially dangerous situations. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 10/8/2024 5:00 PM Mountain
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs American Sign Language (ASL) interpreting and transliteration services for Deaf and Hard-of-Hearing (D/HH) students, faculty and staff in classrooms and a variety of other settings; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs ASL interpreting services for D/HH students, faculty and staff in classrooms, laboratories and a variety of settings for orientations, meetings, counseling appointments, assessment testing, field trips, professional development, human resource matters and other college/District events; on a regular basis, responds to revisions in assigned schedules that require interpreting for different courses/disciplines, in different settings and for individuals with differing communication needs and preferences; transliterates course materials and other documents when required. Consults with faculty to identify potential problems that could inhibit the effective provision of interpreting services; advises faculty on uses of technology and how to negotiate communications with D/HH students to convey course content; explains student rights and responsibilities in accordance with District rules and regulations. Follows appropriate ethical codes and processes for addressing situations observed or experienced in the course of interpreting assignments; advocates for D/HH students and faculty in difficult or stressful situations. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Participates in team interpreting as required. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: American Sign Language interpretation and application techniques, including special sign vocabularies required for varied college disciplines. Current developments, trends and techniques in the field of interpreting utilized both for the deaf and hard-of-hearing. Federal, state and local laws, codes, rules, regulations and court decisions applicable to providing services to the deaf and hard-of-hearing, including the Americans with Disabilities Act and associated regulations. Proper ethical conduct as outlined in the National Association of the Deaf - Registry of Interpreters for the Deaf (NAD-RID) Code of Professional Conduct with emphasis on the appropriate role of an interpreter in an educational setting. Values, behaviors and language of the American Deaf Culture. Use and operation of various assistive devices for the deaf and hard-of-hearing. Skills and Abilities to: Interpret proficiently in both voice-to-sign and sign-to-voice modes while accurately conveying the thought, intent and spirit of speakers. Rapidly process visual and audible information to convey complex concepts, unusual vocabulary and unexpected information to ensure student understanding. Analyze situations accurately, evaluating alternatives and adopting effective courses of action. Interpret, apply and explain District policies and procedures and reach sound decisions in areas applicable to the work. Maintain confidentiality of District and student files and records. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally, via ASL and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in education, communicative disorders/deaf studies, social services or a closely related field, completion of requirements for a National Interpreter Certification from the Registry of Interpreters for the Deaf, and at least three years of paid interpreting experience in an educational setting; or an equivalent combination of training and experience. (One year experience equates to twenty-five (25) hours per week in an educational setting based on a 10-month year or twenty-five (25) hours per week in a non-educational setting based on a 12-month year of the required experience) LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program, or ability to travel to a variety of locations on and off campus as needed to conduct District business. An active National Interpreter Certification or Educational Interpreter Performance Assessment (EIPA) level 3. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk rapidly to varied locations throughout the day; stand or sit for prolonged periods, use both hands with dexterity while interpreting, and lift up to 10 pounds and occasionally up to 25 pounds. The employee must be able to hear at a 20db range or better, with or without hearing aids. Mental Demands While performing the duties of this class, employees are regularly required to use written, oral and ASL communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or new skills; work with constant interruptions; and interact with District staff, other organizations and the public. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees generally work under typical classroom conditions, and the noise level is usually quiet. Periodically the noise level may be loud. The employee may occasionally work in outside weather conditions and near moving equipment. The employee may occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a performance assessment (pass/fail). Passing score is 75% out of 100%. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a district-wide continuous eligibility list with ranks banded within range 1-3. . The district-wide continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
Sep 25, 2024
Full Time
General Purpose Under general supervision, performs American Sign Language (ASL) interpreting and transliteration services for Deaf and Hard-of-Hearing (D/HH) students, faculty and staff in classrooms and a variety of other settings; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs ASL interpreting services for D/HH students, faculty and staff in classrooms, laboratories and a variety of settings for orientations, meetings, counseling appointments, assessment testing, field trips, professional development, human resource matters and other college/District events; on a regular basis, responds to revisions in assigned schedules that require interpreting for different courses/disciplines, in different settings and for individuals with differing communication needs and preferences; transliterates course materials and other documents when required. Consults with faculty to identify potential problems that could inhibit the effective provision of interpreting services; advises faculty on uses of technology and how to negotiate communications with D/HH students to convey course content; explains student rights and responsibilities in accordance with District rules and regulations. Follows appropriate ethical codes and processes for addressing situations observed or experienced in the course of interpreting assignments; advocates for D/HH students and faculty in difficult or stressful situations. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Participates in team interpreting as required. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: American Sign Language interpretation and application techniques, including special sign vocabularies required for varied college disciplines. Current developments, trends and techniques in the field of interpreting utilized both for the deaf and hard-of-hearing. Federal, state and local laws, codes, rules, regulations and court decisions applicable to providing services to the deaf and hard-of-hearing, including the Americans with Disabilities Act and associated regulations. Proper ethical conduct as outlined in the National Association of the Deaf - Registry of Interpreters for the Deaf (NAD-RID) Code of Professional Conduct with emphasis on the appropriate role of an interpreter in an educational setting. Values, behaviors and language of the American Deaf Culture. Use and operation of various assistive devices for the deaf and hard-of-hearing. Skills and Abilities to: Interpret proficiently in both voice-to-sign and sign-to-voice modes while accurately conveying the thought, intent and spirit of speakers. Rapidly process visual and audible information to convey complex concepts, unusual vocabulary and unexpected information to ensure student understanding. Analyze situations accurately, evaluating alternatives and adopting effective courses of action. Interpret, apply and explain District policies and procedures and reach sound decisions in areas applicable to the work. Maintain confidentiality of District and student files and records. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student issues and situations. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, orally, via ASL and in writing. Understand and follow written and oral instructions. Operate a computer and standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in education, communicative disorders/deaf studies, social services or a closely related field, completion of requirements for a National Interpreter Certification from the Registry of Interpreters for the Deaf, and at least three years of paid interpreting experience in an educational setting; or an equivalent combination of training and experience. (One year experience equates to twenty-five (25) hours per week in an educational setting based on a 10-month year or twenty-five (25) hours per week in a non-educational setting based on a 12-month year of the required experience) LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program, or ability to travel to a variety of locations on and off campus as needed to conduct District business. An active National Interpreter Certification or Educational Interpreter Performance Assessment (EIPA) level 3. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk rapidly to varied locations throughout the day; stand or sit for prolonged periods, use both hands with dexterity while interpreting, and lift up to 10 pounds and occasionally up to 25 pounds. The employee must be able to hear at a 20db range or better, with or without hearing aids. Mental Demands While performing the duties of this class, employees are regularly required to use written, oral and ASL communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or new skills; work with constant interruptions; and interact with District staff, other organizations and the public. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees generally work under typical classroom conditions, and the noise level is usually quiet. Periodically the noise level may be loud. The employee may occasionally work in outside weather conditions and near moving equipment. The employee may occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a performance assessment (pass/fail). Passing score is 75% out of 100%. Candidates who are unsuccessful in an assessment will be eligible to retest after 90 calendar days. TESTING WILL BE SCHEDULED ON AN AS NEEDED BASIS. The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Those applicants who pass the assessment will be placed on a district-wide continuous eligibility list with ranks banded within range 1-3. . The district-wide continuous eligibility list will be used to fill current vacancies in this classification for at least one year. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under direction and as part of an assigned college’s marketing and communications team, designs, implements and maintains websites that promote the college’s programs and courses; manages campus web projects; ensures websites meet accessibility and other legal requirements; works with the Web Systems Administrator to develop web accessibility standards, policies and related faculty and staff user training; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Designs, implements and maintains college websites including updating content, publishing, internal permissions and workflow settings, backup sites and troubleshooting; meets with faculty, students and department staff regarding their web needs; analyzes business objectives and translates into functional solutions for the college.Writes front and backend code and uses related languages, framework and scripts for website applications; tests web applications to ensure displays meet ease-of-use and flexibility standards and execute properly for multiple browsers; ensures designs make efficient use of network and database resources by using server-side programming languages. Designs websites, pages and templates based on user, technical and legal requirements, existing systems and platforms, options for integration, established policies and budget; integrates graphics, animation, video, sound and content; ensures design’s visual images are consistent with branding guidelines; ensures websites and web pages meet accessibility standards as required under the Americans with Disability Act (ADA). Performs project management duties for assigned campus and district-wide web system projects; works closely with customers and other project team members to set priorities, task lists, time estimates and acceptance criteria; uses project management tools and techniques to monitor project status and completion of project tasks; reviews and approves project deliverables and performs other quality assurance activities; regularly meets with customers to review project status and resolve development/implementation problems and bottlenecks; develops a variety of ad hoc reports to meet project needs. Creates online help functions, including application documentation; administers District content management system and services in coordination with the Web Systems Administrator and other Web Content Engineers to include the maintenance of HTML templates, image archives, permissions and user roles, workflow and guidelines for web publication.Defines and maintains security profiles for assigned systems.Coordinates work with IT professional staff responsible for applications development and administration, network administration and database administration to ensure that website architecture, functionality and design are consistent with all information technology strategies. Collaborates with Web Systems Administrator and other Web Content Engineers to present a consistent visual image on the web following District branding standards; promotes uniform fonts, formatting, icons, image layout techniques and modularization; ensures that public-facing websites and web applications are modernized to work with mobile devices. Maintains records and prepares periodic reports regarding website updates, implementation activities and user traffic. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Participates on various committees and attends meetings. May participate in selecting vendors and consultant/contractor staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Programming theory and operating system capabilities and constraints used in web development. Industry best practices in web page design including usability concepts, animation, videos, multimedia features, interactive forms and mobile load time.Standard web programming and graphics markup languages. Principles and techniques of optical scanning and graphic design software including creation, editing and publishing. Operating system architectures, characteristics, components, uses and limitations particularly as they apply to the District’s web technologies environment. Methods and techniques of troubleshooting website, application and network problems.Basic web portal application standards, protocols, hardware, software and network management practices.Customer service techniques.Principles, practices, methods and techniques of project management applicable to assigned responsibilities.Operations, production capacity and uses of web portals and applications.Methods and techniques of troubleshooting web applications and evaluating performance. Skills and Abilities to: Understand and apply the analysis of functional requirements to the development of systems proposals, specifications and recommendations for efficient, cost-effective web technology solutions. Conceptualize practical web-based solutions to District, department, student and other customer requirements. Troubleshoot and resolve website, application and user problems. Perform project management responsibilities and balance responsibilities to ensure timely results in accordance with established standards. Coordinate work effectively with the Web Systems Administrator and other Web Content Engineers.Explain technical information to non-technical users.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in information technology, computer science, web design or a closely related field, and at least three years of progressively responsible experience in the development and design of websites and web pages of database-driven web applications; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this class, employees are regularly required to sit for long periods; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a performance assessment (40% weight) and an oral interview assessment (60% weight). Passing score is 75% out of 100% on each testing section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 22, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a district wide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies in this classification for at least six months . The current vacancy is at Fresno City College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
Sep 20, 2024
Full Time
General Purpose Under direction and as part of an assigned college’s marketing and communications team, designs, implements and maintains websites that promote the college’s programs and courses; manages campus web projects; ensures websites meet accessibility and other legal requirements; works with the Web Systems Administrator to develop web accessibility standards, policies and related faculty and staff user training; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Designs, implements and maintains college websites including updating content, publishing, internal permissions and workflow settings, backup sites and troubleshooting; meets with faculty, students and department staff regarding their web needs; analyzes business objectives and translates into functional solutions for the college.Writes front and backend code and uses related languages, framework and scripts for website applications; tests web applications to ensure displays meet ease-of-use and flexibility standards and execute properly for multiple browsers; ensures designs make efficient use of network and database resources by using server-side programming languages. Designs websites, pages and templates based on user, technical and legal requirements, existing systems and platforms, options for integration, established policies and budget; integrates graphics, animation, video, sound and content; ensures design’s visual images are consistent with branding guidelines; ensures websites and web pages meet accessibility standards as required under the Americans with Disability Act (ADA). Performs project management duties for assigned campus and district-wide web system projects; works closely with customers and other project team members to set priorities, task lists, time estimates and acceptance criteria; uses project management tools and techniques to monitor project status and completion of project tasks; reviews and approves project deliverables and performs other quality assurance activities; regularly meets with customers to review project status and resolve development/implementation problems and bottlenecks; develops a variety of ad hoc reports to meet project needs. Creates online help functions, including application documentation; administers District content management system and services in coordination with the Web Systems Administrator and other Web Content Engineers to include the maintenance of HTML templates, image archives, permissions and user roles, workflow and guidelines for web publication.Defines and maintains security profiles for assigned systems.Coordinates work with IT professional staff responsible for applications development and administration, network administration and database administration to ensure that website architecture, functionality and design are consistent with all information technology strategies. Collaborates with Web Systems Administrator and other Web Content Engineers to present a consistent visual image on the web following District branding standards; promotes uniform fonts, formatting, icons, image layout techniques and modularization; ensures that public-facing websites and web applications are modernized to work with mobile devices. Maintains records and prepares periodic reports regarding website updates, implementation activities and user traffic. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Participates on various committees and attends meetings. May participate in selecting vendors and consultant/contractor staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Programming theory and operating system capabilities and constraints used in web development. Industry best practices in web page design including usability concepts, animation, videos, multimedia features, interactive forms and mobile load time.Standard web programming and graphics markup languages. Principles and techniques of optical scanning and graphic design software including creation, editing and publishing. Operating system architectures, characteristics, components, uses and limitations particularly as they apply to the District’s web technologies environment. Methods and techniques of troubleshooting website, application and network problems.Basic web portal application standards, protocols, hardware, software and network management practices.Customer service techniques.Principles, practices, methods and techniques of project management applicable to assigned responsibilities.Operations, production capacity and uses of web portals and applications.Methods and techniques of troubleshooting web applications and evaluating performance. Skills and Abilities to: Understand and apply the analysis of functional requirements to the development of systems proposals, specifications and recommendations for efficient, cost-effective web technology solutions. Conceptualize practical web-based solutions to District, department, student and other customer requirements. Troubleshoot and resolve website, application and user problems. Perform project management responsibilities and balance responsibilities to ensure timely results in accordance with established standards. Coordinate work effectively with the Web Systems Administrator and other Web Content Engineers.Explain technical information to non-technical users.Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software.Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree in information technology, computer science, web design or a closely related field, and at least three years of progressively responsible experience in the development and design of websites and web pages of database-driven web applications; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this class, employees are regularly required to sit for long periods; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a performance assessment (40% weight) and an oral interview assessment (60% weight). Passing score is 75% out of 100% on each testing section. ASSESSMENT TENTATIVELY SCHEDULED FOR OCTOBER 22, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a district wide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current vacancies in this classification for at least six months . The current vacancy is at Fresno City College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/10/2024 11:59 PM Pacific
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Are you passionate about making a difference in college students’ lives? As a Test Accommodation Center (TAC) Test Coordinator, you’ll play a crucial role in ensuring students with disabilities receive the test accommodations that have been approved to succeed academically. Key Responsibilities: Oversee Test Accommodations: Work under the guidance of the Director of Testing Services & the Test Accommodation Center to manage and deliver legally mandated test accommodations for students with disabilities. Collaborate with Faculty and Students: Partner with faculty and students to provide accommodations such as extra time on exams, assistive technology, separate quiet rooms, and more. Maintain Integrity: Ensure the integrity of the testing environment and materials while meeting academic requirements. Support Students: Provide support to students during testing, especially during times of high emotional stress, to help them demonstrate their knowledge and skills effectively. Handle Inquiries: Address a wide range of faculty inquiries, concerns, and special circumstances related to test accommodations. Why Join Us? Autonomy: Enjoy minimal day-to-day supervision while managing routine test accommodations. Impact: Make a significant impact on over 1,700 students and oversee the administration of more than 5,000 tests annually. Problem-Solving: Use your judgment to handle non-routine accommodation requests and recommend solutions in consultation with the Director and other stakeholders. Join us in creating an inclusive academic environment where all students can thrive. Apply today to become a TAC Test Coordinator and make a lasting impact on our students’ educational journeys! Position Information This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment . This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard hours: Monday - Friday, 8:00 a.m. to 4:30 p.m., with occasional overtime required, including nights and weekends, during peak periods. The individual hired into this role will work on campus at SDSU in San Diego . Department Summary The Test Accommodation Center (TAC) in the Division of Student Affairs and Campus Diversity is responsible for the administration of accommodated exams, on behalf of SDSU faculty, for students who are registered with Student Disability Services (SDS) and have approved test accommodations. The TAC offers accommodations and services to nearly 1,700 students, facilitating equal access to the educational process. The TAC’s responsibility is to both the students and their instructors to ensure that all classroom exams and quizzes are carried out in accordance with each individual student’s accommodations as well as the instructor’s directions. Administration of a test at the TAC will mirror the requirements of a classroom setting with the addition of the test-taker's approved accommodations. Provision of these academic support services promotes the retention and graduation of students with disabilities at SDSU. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Test Accommodation Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Experience working with the topics, issues, and concerns of people with disabilities, including appropriate accommodations. Strong organizational skills in managing high volumes of administrative tasks under tight deadlines. Proficient in Microsoft Office, Google Suite, and database management systems. Familiar with assistive technology hardware and software. Excellent oral and written communication skills Work experience in disability services at the postsecondary level is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,841 - $6,884 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on October 3, 2024. To receive full consideration, apply by October 2, 2024 . The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Sep 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 19, 2024
Position Summary Are you passionate about making a difference in college students’ lives? As a Test Accommodation Center (TAC) Test Coordinator, you’ll play a crucial role in ensuring students with disabilities receive the test accommodations that have been approved to succeed academically. Key Responsibilities: Oversee Test Accommodations: Work under the guidance of the Director of Testing Services & the Test Accommodation Center to manage and deliver legally mandated test accommodations for students with disabilities. Collaborate with Faculty and Students: Partner with faculty and students to provide accommodations such as extra time on exams, assistive technology, separate quiet rooms, and more. Maintain Integrity: Ensure the integrity of the testing environment and materials while meeting academic requirements. Support Students: Provide support to students during testing, especially during times of high emotional stress, to help them demonstrate their knowledge and skills effectively. Handle Inquiries: Address a wide range of faculty inquiries, concerns, and special circumstances related to test accommodations. Why Join Us? Autonomy: Enjoy minimal day-to-day supervision while managing routine test accommodations. Impact: Make a significant impact on over 1,700 students and oversee the administration of more than 5,000 tests annually. Problem-Solving: Use your judgment to handle non-routine accommodation requests and recommend solutions in consultation with the Director and other stakeholders. Join us in creating an inclusive academic environment where all students can thrive. Apply today to become a TAC Test Coordinator and make a lasting impact on our students’ educational journeys! Position Information This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment . This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard hours: Monday - Friday, 8:00 a.m. to 4:30 p.m., with occasional overtime required, including nights and weekends, during peak periods. The individual hired into this role will work on campus at SDSU in San Diego . Department Summary The Test Accommodation Center (TAC) in the Division of Student Affairs and Campus Diversity is responsible for the administration of accommodated exams, on behalf of SDSU faculty, for students who are registered with Student Disability Services (SDS) and have approved test accommodations. The TAC offers accommodations and services to nearly 1,700 students, facilitating equal access to the educational process. The TAC’s responsibility is to both the students and their instructors to ensure that all classroom exams and quizzes are carried out in accordance with each individual student’s accommodations as well as the instructor’s directions. Administration of a test at the TAC will mirror the requirements of a classroom setting with the addition of the test-taker's approved accommodations. Provision of these academic support services promotes the retention and graduation of students with disabilities at SDSU. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Test Accommodation Center, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Experience working with the topics, issues, and concerns of people with disabilities, including appropriate accommodations. Strong organizational skills in managing high volumes of administrative tasks under tight deadlines. Proficient in Microsoft Office, Google Suite, and database management systems. Familiar with assistive technology hardware and software. Excellent oral and written communication skills Work experience in disability services at the postsecondary level is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,841 - $6,884 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on October 3, 2024. To receive full consideration, apply by October 2, 2024 . The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu. Advertised: Sep 18 2024 Pacific Daylight Time Applications close: Closing Date/Time: