PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Environmental Health Division of the Health and Human Services Department is currently accepting applications for Environmental Health Technician - I and Environmental Health Technician II. Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Environmental Health Technician - I #2024-11721-01 Environmental Health Technician - II #2024-11722-01 This position serves as the public contact to intake permit applications and provide information required by environmental health regulations related to food safety, drinking water systems, waste water disposal systems, and hazardous materials regulations. Additionally, this position conducts field inspections to verify compliance with regulations, receives and processes a variety of environmental health permits and applications, processes public records requests, and reviews commercial and home occupation business licenses. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To assist in ensuring compliance with various environmental health regulations as required by federal, state and local statutes and ordinances; conduct routine field inspections to ensure compliance; and perform a variety of research related to environmental health compliance. DISTINGUISHING CHARACTERISTICS This is the full journey level within the Environmental Health Technician series. This class is distinguished from the Environmental Health Technician I by the assignment of the full range of duties. Employees at this level only receive occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. In some cases, depending on complexity of duties and job performance, an employee may remain classified at the Environmental Health Technician I level indefinitely. This class is distinguished from the Senior Environmental Health Technician in that the latter exercises technical and functional supervision over others and/or performs the more complex environmental health functions. SUPERVISION RECEIVED AND EXERCISED Receives supervision from a Supervising Registered Environmental Health Specialist or other professional, supervisory, or management classification. May receive technical or functional supervision from a Senior Environmental Health Technician or other technical or professional personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct field inspections to assure regulatory compliance and in response to service requests; document inspections or write inspection reports. Receive and process a variety of environmental health permits and applications; review for compliance with standards and regulations. Perform research involving parcel and permit history. Review commercial and home occupation business licenses for compliance with environmental health and/or land use standards and regulations. Accept, log, and review commercial and residential plans and associated documents for plan checking as assigned; process, prepare, and issue permits as needed. Prepare correspondence and notifications providing and requesting information to and from customers related to application materials and permits. Receive and log complaints pertaining to environmental health related issues. Log and maintain various data and records and prepare reports; prepare routine notices; research permit and code enforcement issues as necessary. Receive and respond to environmental health public records requests. Respond by telephone, email, and in person at the front counter to general and specific questions pertaining to environmental heath related issues from the public. Generate and send invoices, process payments, and provide receipts to customers for environmental health permits. Prepare and distribute a variety of informational materials pertaining to environmental health issues. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. Interact with other County departments and/or outside agencies as needed. Performs related duties as assigned. WORKING CONDITIONS Work is performed in both and indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to an Environmental Health Technician I with Placer County. Training: Equivalent to completion of the twelfth grade supplemented by at least twelve (12) semester units of college level courses in chemistry, biology, physics, toxicology, or a related field. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and public contact. Basic arithmetic and mathematical calculations. Modern office procedures, methods, and computer hardware and software and its applications. Methods of filing and tracking information. Basic sciences. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. Local ordinances and state statutes relative to environmental health and land use and permitting process, as needed. Policies and procedures of the Environmental Health Division. Technical resource materials and information sources applicable to assignment. Department and division specific software systems. Ability to: On a continuous basis, know and understand assigned aspects of the job; identify and interpret technical and numerical information; understand, analyze, recall, interpret, and explain explain environmental procedures and County regulations and requirements; complete tasks with frequent interruptions. On a continuous basis, sit at desk and/or stand at a counter for long periods of time; intermittently twist to reach equipment surrounding desk; intermittently walk, stand, bend, stoop, squat, crouch, climb, kneel, reach, and twist when performing field inspections; perform simple and power grasping, pushing, pulling, and fine manipulation; see and hear with sufficient acuity to perform essential job functions; speak, use telephone, write, and use a keyboard to communicate; occasionally lift moderate weight. Learn local ordinances and state statutes related to environmental health and land use and permitting process, as needed. Learn the policies and procedures of the Environmental Health Division. Learn to read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Obtain information through interviews and dialogue; work fairly and courteously with the public. Use a variety of modern office equipment, including but not limited to, computer, calculator, telephone, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Analyze situations quickly and objectively and to determine proper course of action. Effectively use automated permit systems. Interpret, explain, and apply applicable ordinances, statutes, and departmental and division procedures and policies. Read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Independently conduct routine field inspections. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Aug 22, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Environmental Health Division of the Health and Human Services Department is currently accepting applications for Environmental Health Technician - I and Environmental Health Technician II. Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Environmental Health Technician - I #2024-11721-01 Environmental Health Technician - II #2024-11722-01 This position serves as the public contact to intake permit applications and provide information required by environmental health regulations related to food safety, drinking water systems, waste water disposal systems, and hazardous materials regulations. Additionally, this position conducts field inspections to verify compliance with regulations, receives and processes a variety of environmental health permits and applications, processes public records requests, and reviews commercial and home occupation business licenses. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To assist in ensuring compliance with various environmental health regulations as required by federal, state and local statutes and ordinances; conduct routine field inspections to ensure compliance; and perform a variety of research related to environmental health compliance. DISTINGUISHING CHARACTERISTICS This is the full journey level within the Environmental Health Technician series. This class is distinguished from the Environmental Health Technician I by the assignment of the full range of duties. Employees at this level only receive occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. In some cases, depending on complexity of duties and job performance, an employee may remain classified at the Environmental Health Technician I level indefinitely. This class is distinguished from the Senior Environmental Health Technician in that the latter exercises technical and functional supervision over others and/or performs the more complex environmental health functions. SUPERVISION RECEIVED AND EXERCISED Receives supervision from a Supervising Registered Environmental Health Specialist or other professional, supervisory, or management classification. May receive technical or functional supervision from a Senior Environmental Health Technician or other technical or professional personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct field inspections to assure regulatory compliance and in response to service requests; document inspections or write inspection reports. Receive and process a variety of environmental health permits and applications; review for compliance with standards and regulations. Perform research involving parcel and permit history. Review commercial and home occupation business licenses for compliance with environmental health and/or land use standards and regulations. Accept, log, and review commercial and residential plans and associated documents for plan checking as assigned; process, prepare, and issue permits as needed. Prepare correspondence and notifications providing and requesting information to and from customers related to application materials and permits. Receive and log complaints pertaining to environmental health related issues. Log and maintain various data and records and prepare reports; prepare routine notices; research permit and code enforcement issues as necessary. Receive and respond to environmental health public records requests. Respond by telephone, email, and in person at the front counter to general and specific questions pertaining to environmental heath related issues from the public. Generate and send invoices, process payments, and provide receipts to customers for environmental health permits. Prepare and distribute a variety of informational materials pertaining to environmental health issues. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. Interact with other County departments and/or outside agencies as needed. Performs related duties as assigned. WORKING CONDITIONS Work is performed in both and indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to an Environmental Health Technician I with Placer County. Training: Equivalent to completion of the twelfth grade supplemented by at least twelve (12) semester units of college level courses in chemistry, biology, physics, toxicology, or a related field. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and public contact. Basic arithmetic and mathematical calculations. Modern office procedures, methods, and computer hardware and software and its applications. Methods of filing and tracking information. Basic sciences. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. Local ordinances and state statutes relative to environmental health and land use and permitting process, as needed. Policies and procedures of the Environmental Health Division. Technical resource materials and information sources applicable to assignment. Department and division specific software systems. Ability to: On a continuous basis, know and understand assigned aspects of the job; identify and interpret technical and numerical information; understand, analyze, recall, interpret, and explain explain environmental procedures and County regulations and requirements; complete tasks with frequent interruptions. On a continuous basis, sit at desk and/or stand at a counter for long periods of time; intermittently twist to reach equipment surrounding desk; intermittently walk, stand, bend, stoop, squat, crouch, climb, kneel, reach, and twist when performing field inspections; perform simple and power grasping, pushing, pulling, and fine manipulation; see and hear with sufficient acuity to perform essential job functions; speak, use telephone, write, and use a keyboard to communicate; occasionally lift moderate weight. Learn local ordinances and state statutes related to environmental health and land use and permitting process, as needed. Learn the policies and procedures of the Environmental Health Division. Learn to read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Obtain information through interviews and dialogue; work fairly and courteously with the public. Use a variety of modern office equipment, including but not limited to, computer, calculator, telephone, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Analyze situations quickly and objectively and to determine proper course of action. Effectively use automated permit systems. Interpret, explain, and apply applicable ordinances, statutes, and departmental and division procedures and policies. Read and interpret a variety of plans, maps, drawings, and construction documents in the course of conducting research. Independently conduct routine field inspections. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
MASSACHUSETTS TRIAL COURT
Salem, Massachusetts, United States
Title: Senior Maintenance Technician- Salem Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Candidate must be licensed as an Electrician, HVAC or a Plumber. The hours for this position is 6am-2pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position may have occasional travel. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of skilled trade position duties for both licensed and unlicensed trades. Typical duties include repairing, installing and testing various types of systems and equipment. These positions may also frequently include the application of complex materials and compounds consistent with general contracting work. The title above the entry level requires the performance of increasingly more responsible and varied work which requires advanced skill and experience with regard to the various licensed and unlicensed trades. Employees are appointed at the entry level position title and are eligible for reclassification to a higher level position within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffold Closing Date/Time: 2024-12-24
Sep 07, 2024
Full Time
Title: Senior Maintenance Technician- Salem Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Candidate must be licensed as an Electrician, HVAC or a Plumber. The hours for this position is 6am-2pm. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position may have occasional travel. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of skilled trade position duties for both licensed and unlicensed trades. Typical duties include repairing, installing and testing various types of systems and equipment. These positions may also frequently include the application of complex materials and compounds consistent with general contracting work. The title above the entry level requires the performance of increasingly more responsible and varied work which requires advanced skill and experience with regard to the various licensed and unlicensed trades. Employees are appointed at the entry level position title and are eligible for reclassification to a higher level position within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffold Closing Date/Time: 2024-12-24
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Maintenance Technician - Peabody Pay Grade: Grade 9 Starting Pay: $ 45,943.50 Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 6:00am-2:00pm. Position Summary: This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. The duties focus on the application of complex materials and compounds consistent with general contracting work. Other duties include providing assistance in repairing, installing and testing various types of systems and equipment. A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. The position title reverts to the entry level of this series when there is a vacancy. Supervision Received: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work; Moderate judgment is required. Organizational Levels: Maintenance Technician I - This is the entry level position title within this series. Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. Maintenance Technician II - This is the second level position title within this series. Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Duties: Maintenance Technician I Duties: The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: Assists in servicing and replacing minor plumbing fixtures; Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; Assists in minor carpentry and repair work; Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order; Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and Performs related duties as required. Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc; Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manuals; Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks; Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. Install glass in doors and windows; All duties covered under Maintenance Technician I; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: Maintenance Technician I Requirements: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy objects; Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-24
Sep 07, 2024
Full Time
Title: Maintenance Technician - Peabody Pay Grade: Grade 9 Starting Pay: $ 45,943.50 Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 6:00am-2:00pm. Position Summary: This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. The duties focus on the application of complex materials and compounds consistent with general contracting work. Other duties include providing assistance in repairing, installing and testing various types of systems and equipment. A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. The position title reverts to the entry level of this series when there is a vacancy. Supervision Received: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work; Moderate judgment is required. Organizational Levels: Maintenance Technician I - This is the entry level position title within this series. Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. Maintenance Technician II - This is the second level position title within this series. Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Duties: Maintenance Technician I Duties: The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: Assists in servicing and replacing minor plumbing fixtures; Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; Assists in minor carpentry and repair work; Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order; Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and Performs related duties as required. Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc; Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manuals; Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks; Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. Install glass in doors and windows; All duties covered under Maintenance Technician I; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: Maintenance Technician I Requirements: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy objects; Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-24
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This is an excellent and rewarding career opportunity for a dynamic and ambitious individual interested in furthering their career as a Senior Client Services Counselor. The Adult System of Care Division in the Department of Health and Human Services has a current vacancy for a Senior Client Services Counselor within the Adult Protective Services (APS) program. The Adult Protective Services program receives reports of abuse and neglect of elderly and dependent adults who are residing in their homes. The primary responsibilities of APS include activities related to evaluating the level of harm or risk of harm to the person and the estate of an “elder” or “dependent adult”; assessing biopsychosocial functioning including the health condition, cognitive status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources; and helping to protect victims from further harm. APS Workers must be able to remain calm and compassionate during a crisis, be strong professional partners with law enforcement staff, medical staff, other community partners, have strong multi-tasking, organizational and documentation skills, and be responsive and eager to respond to calls for service. This recruitment may be used to fill permanent/full-time positions throughout the Department of Health and Human Services as vacancies arise. To be included in the first round of application screening, submit your application by 5:00 pm on August 5, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform assigned professional case management and direct client services of a complex and specialized nature utilizing a high level of competence and independent judgment; to prepare treatment and/or other individualized plans for clients; to exercise technical and functional supervision over assigned staff/team members; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Counselor series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing assignments involving individualized treatment and specialized application of casework methods and exercising technical and functional supervision over assigned staff/team members. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a supervisory/management position. Exercises technical and functional supervision over clerical and assigned staff/team members. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Train and lead subordinate staff in assigned program areas; oversee and instruct volunteers, students, and extra help personnel. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services/resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activities strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers and community service agencies to ensure treatment plan/ activities strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible client service case management performing duties similar to a Client Services Counselor II with Placer County. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in social work, psychology, sociology, economics or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work, social intervention and counseling techniques, practices and methodologies. Current socio-economic conditions and trends. Pertinent federal, state and local statutes and regulations governing public welfare. Community and consultative resources, both public and private available to assist clients. Investigative and interviewing techniques and methodologies. Case management techniques, methodologies and appropriate documentation. Basic medical and psychiatric terminology, including diagnoses, medications and treatment. Techniques used in individual/group care and treatment of designated client population, including the multi-disciplinary approach to treatment/assistance. Modern office procedures, methods and designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation and grammar; basic mathematical methodologies and calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable Department policies and procedures to applicants and clients. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Train, assign, review and evaluate the work of subordinate staff. Plan and carry out the activities of a designated and specialized program area. Develop adequate and appropriate case plans. Prioritize caseload demands relative to both urgency and importance. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Work cooperatively as part of a team providing a variety of services to designated client population. Relate positively to clients; establish trust and rapport; and display empathy. Manage multiple caseloads and deal firmly and courteously with the public. Evaluate, assess, and/or diagnose designated client/applicant needs and requests; respond quickly and effectively utilizing a variety of accepted and appropriate interventions and approaches. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare thorough documentation and maintain accurate and systematic records. Formulate treatment and service plans for assigned clients. Provide case management in the more difficult or complex situations that require a high degree of skill and independent judgment. Act quickly and calmly in emergency situations. Analyze situations quickly and objectively and determine proper course of action. Work unusual and odd hours when assigned to emergency response. Use a computer, calculator, typewriter, telephone, dictation machine, facsimile machine, postage meter and photocopy machine. Communicate clearly and concisely, both in oral and written form. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 23, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This is an excellent and rewarding career opportunity for a dynamic and ambitious individual interested in furthering their career as a Senior Client Services Counselor. The Adult System of Care Division in the Department of Health and Human Services has a current vacancy for a Senior Client Services Counselor within the Adult Protective Services (APS) program. The Adult Protective Services program receives reports of abuse and neglect of elderly and dependent adults who are residing in their homes. The primary responsibilities of APS include activities related to evaluating the level of harm or risk of harm to the person and the estate of an “elder” or “dependent adult”; assessing biopsychosocial functioning including the health condition, cognitive status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources; and helping to protect victims from further harm. APS Workers must be able to remain calm and compassionate during a crisis, be strong professional partners with law enforcement staff, medical staff, other community partners, have strong multi-tasking, organizational and documentation skills, and be responsive and eager to respond to calls for service. This recruitment may be used to fill permanent/full-time positions throughout the Department of Health and Human Services as vacancies arise. To be included in the first round of application screening, submit your application by 5:00 pm on August 5, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform assigned professional case management and direct client services of a complex and specialized nature utilizing a high level of competence and independent judgment; to prepare treatment and/or other individualized plans for clients; to exercise technical and functional supervision over assigned staff/team members; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Counselor series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing assignments involving individualized treatment and specialized application of casework methods and exercising technical and functional supervision over assigned staff/team members. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a supervisory/management position. Exercises technical and functional supervision over clerical and assigned staff/team members. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Train and lead subordinate staff in assigned program areas; oversee and instruct volunteers, students, and extra help personnel. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services/resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activities strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers and community service agencies to ensure treatment plan/ activities strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible client service case management performing duties similar to a Client Services Counselor II with Placer County. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in social work, psychology, sociology, economics or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work, social intervention and counseling techniques, practices and methodologies. Current socio-economic conditions and trends. Pertinent federal, state and local statutes and regulations governing public welfare. Community and consultative resources, both public and private available to assist clients. Investigative and interviewing techniques and methodologies. Case management techniques, methodologies and appropriate documentation. Basic medical and psychiatric terminology, including diagnoses, medications and treatment. Techniques used in individual/group care and treatment of designated client population, including the multi-disciplinary approach to treatment/assistance. Modern office procedures, methods and designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation and grammar; basic mathematical methodologies and calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable Department policies and procedures to applicants and clients. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Train, assign, review and evaluate the work of subordinate staff. Plan and carry out the activities of a designated and specialized program area. Develop adequate and appropriate case plans. Prioritize caseload demands relative to both urgency and importance. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Work cooperatively as part of a team providing a variety of services to designated client population. Relate positively to clients; establish trust and rapport; and display empathy. Manage multiple caseloads and deal firmly and courteously with the public. Evaluate, assess, and/or diagnose designated client/applicant needs and requests; respond quickly and effectively utilizing a variety of accepted and appropriate interventions and approaches. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare thorough documentation and maintain accurate and systematic records. Formulate treatment and service plans for assigned clients. Provide case management in the more difficult or complex situations that require a high degree of skill and independent judgment. Act quickly and calmly in emergency situations. Analyze situations quickly and objectively and determine proper course of action. Work unusual and odd hours when assigned to emergency response. Use a computer, calculator, typewriter, telephone, dictation machine, facsimile machine, postage meter and photocopy machine. Communicate clearly and concisely, both in oral and written form. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4956D APPLICATION FILING DATE Friday, May 19, 2023 at 10:00 A.M. (PT) Until the needs of the service are met and is subject to closure without notice. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. THE MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Provides technical and administrative supervision to laboratory staff engaged in preparing and processing tissue specimens for morphological analysis by a pathologist. Essential Job Functions Monitors the quality of the finished work products of the Tissue Analytical Laboratory personnel in their respective units; reviews and recommends corrective measures when the work fails to meet quality control requirements. Assigns and implements new technical procedures, provides continuing education and evaluates personnel on the work performed. Counsels, documents, and initiates corrective action to improve staff performance. Participates in departmental supervisory meeting and monthly section meetings. Sets up and provides instruction in the operation of new equipment; prepares maintenance programs and defines quality control and calibration levels. Maintains and updates manuals for quality control of all laboratory procedures including preparation of specimens for paraffin and plastic embedding, sectioning for light and electron microscopic sections, and histochemistry and immunocytochemistry techniques. Schedules and assigns Tissue Analysis Technicians and Laboratory Assistants to stations within the laboratory on the basis of workload. Participates in the interview and selection of new laboratory employees. Orients and assigns training of such employees to senior staff. Inventories and orders laboratory supplies. Prepares data for workload reporting. Requirements Minimum Requirements: Three (3) years' experience in preparation of tissue specimens for morphological analysis under a light and electron microscope, in an approved laboratory*, one (1) year of which must have been at the level of a Tissue Analysis Technician II or equivalent. Tissue Analysis Technician II in the County of Los Angeles is defined as functions as a lead person providing technical direction to less experienced tissue technicians and performing the more complex or specialized** tissue analysis procedures. No out-of-class experience will be accepted. Desirable Qualifications: Additional credit will be given to applicants who possess the following desirable qualification. Histotechnician (HT) or Histotechnologist (HTL) certification*** from American Society for Clinical Pathology (ASCP). Experience in using cryostats machine which should include the process of setting up, operating/sectioning and cleanup of the cryostat machine. Additional years of experience at the level of Tissue Analysis Technician II in excess of the Minimum Requirements. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information: *An approved laboratory is defined as a clinical laboratory that has a federal issued Clinical Laboratory Improvement Amendment Laboratory Certificate of Accreditation that authorizes the laboratory to accept human specimens for the purpose of performing laboratory examinations, and is accredited by the College of American Pathologists (CAP) or Joint Commission on Accreditation of Healthcare Organizations (JCAHO). **Complex or specialized tissue analysis procedures includes the following but no limited to; experience in immunohistochemical cutting and staining, and in grossing human specimen which should include inspecting the specimens, describing and measuring the tissue, inking if needed, and sectioning the tissue to be processed for diagnosis. ***In order to receive credit for a certificate program, you must include a legible copy of your certificate with your application at the time of filing or email it to the analyst at jsaldana@dhs.lacounty.gov within 7 calendar days from filing online. Additional Information Examination Content: This examination will consist of an evaluation of experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Vacancy Information: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Available Shift: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitations letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add KOrtega4@dhs.lacounty.gov as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless if whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile box, which saves a copy of all emailed notices. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES: ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. FALSIFICAITON of any information may result in DISQUALIFICATION. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Jaquelyne Saldana, Exam Analyst Telephone Number: (213)288-7000 Email Address: jsaldana@dhs.lacounty.gov For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4956D APPLICATION FILING DATE Friday, May 19, 2023 at 10:00 A.M. (PT) Until the needs of the service are met and is subject to closure without notice. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. THE MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Provides technical and administrative supervision to laboratory staff engaged in preparing and processing tissue specimens for morphological analysis by a pathologist. Essential Job Functions Monitors the quality of the finished work products of the Tissue Analytical Laboratory personnel in their respective units; reviews and recommends corrective measures when the work fails to meet quality control requirements. Assigns and implements new technical procedures, provides continuing education and evaluates personnel on the work performed. Counsels, documents, and initiates corrective action to improve staff performance. Participates in departmental supervisory meeting and monthly section meetings. Sets up and provides instruction in the operation of new equipment; prepares maintenance programs and defines quality control and calibration levels. Maintains and updates manuals for quality control of all laboratory procedures including preparation of specimens for paraffin and plastic embedding, sectioning for light and electron microscopic sections, and histochemistry and immunocytochemistry techniques. Schedules and assigns Tissue Analysis Technicians and Laboratory Assistants to stations within the laboratory on the basis of workload. Participates in the interview and selection of new laboratory employees. Orients and assigns training of such employees to senior staff. Inventories and orders laboratory supplies. Prepares data for workload reporting. Requirements Minimum Requirements: Three (3) years' experience in preparation of tissue specimens for morphological analysis under a light and electron microscope, in an approved laboratory*, one (1) year of which must have been at the level of a Tissue Analysis Technician II or equivalent. Tissue Analysis Technician II in the County of Los Angeles is defined as functions as a lead person providing technical direction to less experienced tissue technicians and performing the more complex or specialized** tissue analysis procedures. No out-of-class experience will be accepted. Desirable Qualifications: Additional credit will be given to applicants who possess the following desirable qualification. Histotechnician (HT) or Histotechnologist (HTL) certification*** from American Society for Clinical Pathology (ASCP). Experience in using cryostats machine which should include the process of setting up, operating/sectioning and cleanup of the cryostat machine. Additional years of experience at the level of Tissue Analysis Technician II in excess of the Minimum Requirements. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information: *An approved laboratory is defined as a clinical laboratory that has a federal issued Clinical Laboratory Improvement Amendment Laboratory Certificate of Accreditation that authorizes the laboratory to accept human specimens for the purpose of performing laboratory examinations, and is accredited by the College of American Pathologists (CAP) or Joint Commission on Accreditation of Healthcare Organizations (JCAHO). **Complex or specialized tissue analysis procedures includes the following but no limited to; experience in immunohistochemical cutting and staining, and in grossing human specimen which should include inspecting the specimens, describing and measuring the tissue, inking if needed, and sectioning the tissue to be processed for diagnosis. ***In order to receive credit for a certificate program, you must include a legible copy of your certificate with your application at the time of filing or email it to the analyst at jsaldana@dhs.lacounty.gov within 7 calendar days from filing online. Additional Information Examination Content: This examination will consist of an evaluation of experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Vacancy Information: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Available Shift: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitations letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add KOrtega4@dhs.lacounty.gov as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless if whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile box, which saves a copy of all emailed notices. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES: ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. FALSIFICAITON of any information may result in DISQUALIFICATION. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Jaquelyne Saldana, Exam Analyst Telephone Number: (213)288-7000 Email Address: jsaldana@dhs.lacounty.gov For detailed information, please click here
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This recruitment will be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. Applicants who would like to be considered for the first round of interviews are encouraged to apply by September 20, 2024. Applications received after this date will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, supervise and personally perform professional accounting work to ensure regulatory compliance with governmental accounting standards for a department, or major program area or section within an assigned department; to prepare a variety of complex accounting, statistical and narrative reports regarding financial transactions, grant programs, or trusts; to provide recommendations for efficiencies and improvements in accounting systems; manage the effective use of department resources to improve organizational productivity and customer service; and to provide highly responsible technical assistance to management staff in assigned department. DISTINGUISHING CHARACTERISTICS This is the advanced journey, supervisory level class in the Accountant series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, and the nature of external contacts and representation. Employees perform complex accounting and financial analyses, and typically supervise an accounting function including professional accounting, technical and clerical personnel. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This job class may also provide responsible professional accounting services to the County's investment activities. Successful performance of the work requires extensive professional background as well as skill in coordinating departmental work. This class is distinguished from the Accountant, Supervising in that the latter predominantly plans, coordinates, organizes, and supervises an assigned work unit(s) within a large, multi-unit division within departments that have agency-wide financial accounting and reporting responsibility. This class is further distinguished from the Auditor series by the latter’s regular performance of internal compliance, financial and performance audits performed in accordance with professional standards such as Institute of Internal Auditors, Generally Accepted Accounting Principles, and Generally Accepted Government Auditing Standards, including preparing audit reports with the issuance of an opinion. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory or management personnel. Exercises direct supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Provide supervision of professional, technical, and clerical staff in support of assigned department and program(s); provide leadership and direction to a team of professional and technical staff. Provide responsible professional and technical direction and assistance in the administration and implementation of the County and/or department accounting programs and integrated accounting and financial systems. Participate in the development and implementation of goals, objectives, policies and priorities for the unit; recommend within departmental policy, appropriate service and staffing levels; recommend and administer policies and procedures. Participate in the selection of staff; coordinate staff training; conduct performance evaluations, recommend discipline; implement discipline procedures as directed. Design, implement, update and document accounting, auditing and financial management systems; establish procedures for work flow and format. Assume responsibility for various departmental accounting functions including financial statements, general ledger, monthly statements, and special project accounting; conduct and prepare special studies and reports. Prepare a wide variety of financial and statistical reports including year-end reporting, budgetary reports, monthly financial statements, and assist in the preparation of the financial and custom reports, graphs, and schedules as needed. Participate in the compilation and preparation of the annual budget, including assisting divisions with budget preparation, preparing and updating cash flow and cost projections and estimated revenues and expenditures, monitoring expenditures to ensure compliance with adopted budget, and assisting in publication of the budget. Monitor and review expenditures, revenues, and budget allocations to determine financial status. Interpret, explain, and apply general and governmental accounting/auditing principles and procedures, laws, and regulations affecting the more complex financial operations of the department assigned. Record and maintain appropriate controls for fixed assets, including vehicles; supervise annual inventory reconciliation including inspections and reconciliation of discrepancies. Maintain and monitor the department grant funds and ensure compliance with rules and regulations governing the use and the accounting of each grant; compile and prepare financial and other data for claims; prepare grant applications. Track Capital Improvement expenditures and allocate funds to the appropriate Capital Improvement account. Assist in the coordination of audits; schedule, provide information and reporting for audits; ensure availability and accuracy of required reports and documentation. Assist with investments, portfolio management, cash management, debt management, new financing, annexations and subdivisions, and revenue and expense projections. Attend meetings, conferences, workshops, and training sessions, and review publications to remain current on principles, practices, and new developments in the field of accounting. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of the applicant to identify in their application how they meet the minimum qualifications below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible, journey level professional accounting and/or financial auditing experience performing duties similar to an Accountant II or an Auditor II with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in accounting, finance, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Generally Accepted Accounting Principles, governmental accounting standards and other governmental accounting and auditing procedures. Cost accounting, fund accounting, enterprise accounting and financial reporting. Application and operation of computerized accounting systems and spreadsheets, using common accounting and spreadsheet software. Statutory laws, rules and regulations applicable to governmental accounting, auditing and finance, and programmatic areas of responsibility. Pertinent local, State and Federal rules, regulations and laws. Budget preparation, administration and control procedures. Organization and management practices as applied to the development, analysis, and evaluation of programs and operational needs of the assigned division. General principles and practices of data processing and its applicability to accounting operations. Principles and theories of internal control including indicators of fraud and risk. Modern office practices, methods and computer equipment and applications related to the work. Standard accepted principles and practices of motivation, team building and conflict resolution. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices used in planning, organizing and controlling work flow and processes. Tax billing principles and techniques. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for effectively presenting the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. Ability to: Organize, implement and direct accounting, auditing and financial reporting operations and/or activities. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Design and implement accounting and financial management systems. Analyze and evaluate accounting systems and financial programs; design improvements and controls for assigned operations; and assess overall effectiveness of fiscal responsibilities. Interpret and apply legal, regulatory and administrative controls to accounting functions and financial management systems. Analyze complex data, identify discrepancies, develop accurate and concise summaries and tables and draw logical and appropriate conclusions; present technical information and data in an effective manner. Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Evaluate and develop improvements in operations, procedures, policies, or methods. Prepare clear and concise reports, correspondence, and other written materials. Work with various cultural and ethnic groups in a tactful and effective manner. Train, direct, supervise and evaluate professional and clerical subordinates. Operate a computer and 10-key adding machine by touch. Communicate clearly and concisely, both orally and in writing. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at JMartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Sep 10, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This recruitment will be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. Applicants who would like to be considered for the first round of interviews are encouraged to apply by September 20, 2024. Applications received after this date will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, supervise and personally perform professional accounting work to ensure regulatory compliance with governmental accounting standards for a department, or major program area or section within an assigned department; to prepare a variety of complex accounting, statistical and narrative reports regarding financial transactions, grant programs, or trusts; to provide recommendations for efficiencies and improvements in accounting systems; manage the effective use of department resources to improve organizational productivity and customer service; and to provide highly responsible technical assistance to management staff in assigned department. DISTINGUISHING CHARACTERISTICS This is the advanced journey, supervisory level class in the Accountant series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, and the nature of external contacts and representation. Employees perform complex accounting and financial analyses, and typically supervise an accounting function including professional accounting, technical and clerical personnel. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. This job class may also provide responsible professional accounting services to the County's investment activities. Successful performance of the work requires extensive professional background as well as skill in coordinating departmental work. This class is distinguished from the Accountant, Supervising in that the latter predominantly plans, coordinates, organizes, and supervises an assigned work unit(s) within a large, multi-unit division within departments that have agency-wide financial accounting and reporting responsibility. This class is further distinguished from the Auditor series by the latter’s regular performance of internal compliance, financial and performance audits performed in accordance with professional standards such as Institute of Internal Auditors, Generally Accepted Accounting Principles, and Generally Accepted Government Auditing Standards, including preparing audit reports with the issuance of an opinion. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory or management personnel. Exercises direct supervision over professional, technical and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Provide supervision of professional, technical, and clerical staff in support of assigned department and program(s); provide leadership and direction to a team of professional and technical staff. Provide responsible professional and technical direction and assistance in the administration and implementation of the County and/or department accounting programs and integrated accounting and financial systems. Participate in the development and implementation of goals, objectives, policies and priorities for the unit; recommend within departmental policy, appropriate service and staffing levels; recommend and administer policies and procedures. Participate in the selection of staff; coordinate staff training; conduct performance evaluations, recommend discipline; implement discipline procedures as directed. Design, implement, update and document accounting, auditing and financial management systems; establish procedures for work flow and format. Assume responsibility for various departmental accounting functions including financial statements, general ledger, monthly statements, and special project accounting; conduct and prepare special studies and reports. Prepare a wide variety of financial and statistical reports including year-end reporting, budgetary reports, monthly financial statements, and assist in the preparation of the financial and custom reports, graphs, and schedules as needed. Participate in the compilation and preparation of the annual budget, including assisting divisions with budget preparation, preparing and updating cash flow and cost projections and estimated revenues and expenditures, monitoring expenditures to ensure compliance with adopted budget, and assisting in publication of the budget. Monitor and review expenditures, revenues, and budget allocations to determine financial status. Interpret, explain, and apply general and governmental accounting/auditing principles and procedures, laws, and regulations affecting the more complex financial operations of the department assigned. Record and maintain appropriate controls for fixed assets, including vehicles; supervise annual inventory reconciliation including inspections and reconciliation of discrepancies. Maintain and monitor the department grant funds and ensure compliance with rules and regulations governing the use and the accounting of each grant; compile and prepare financial and other data for claims; prepare grant applications. Track Capital Improvement expenditures and allocate funds to the appropriate Capital Improvement account. Assist in the coordination of audits; schedule, provide information and reporting for audits; ensure availability and accuracy of required reports and documentation. Assist with investments, portfolio management, cash management, debt management, new financing, annexations and subdivisions, and revenue and expense projections. Attend meetings, conferences, workshops, and training sessions, and review publications to remain current on principles, practices, and new developments in the field of accounting. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of the applicant to identify in their application how they meet the minimum qualifications below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible, journey level professional accounting and/or financial auditing experience performing duties similar to an Accountant II or an Auditor II with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in accounting, finance, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Generally Accepted Accounting Principles, governmental accounting standards and other governmental accounting and auditing procedures. Cost accounting, fund accounting, enterprise accounting and financial reporting. Application and operation of computerized accounting systems and spreadsheets, using common accounting and spreadsheet software. Statutory laws, rules and regulations applicable to governmental accounting, auditing and finance, and programmatic areas of responsibility. Pertinent local, State and Federal rules, regulations and laws. Budget preparation, administration and control procedures. Organization and management practices as applied to the development, analysis, and evaluation of programs and operational needs of the assigned division. General principles and practices of data processing and its applicability to accounting operations. Principles and theories of internal control including indicators of fraud and risk. Modern office practices, methods and computer equipment and applications related to the work. Standard accepted principles and practices of motivation, team building and conflict resolution. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices used in planning, organizing and controlling work flow and processes. Tax billing principles and techniques. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for effectively presenting the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. Ability to: Organize, implement and direct accounting, auditing and financial reporting operations and/or activities. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Design and implement accounting and financial management systems. Analyze and evaluate accounting systems and financial programs; design improvements and controls for assigned operations; and assess overall effectiveness of fiscal responsibilities. Interpret and apply legal, regulatory and administrative controls to accounting functions and financial management systems. Analyze complex data, identify discrepancies, develop accurate and concise summaries and tables and draw logical and appropriate conclusions; present technical information and data in an effective manner. Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Evaluate and develop improvements in operations, procedures, policies, or methods. Prepare clear and concise reports, correspondence, and other written materials. Work with various cultural and ethnic groups in a tactful and effective manner. Train, direct, supervise and evaluate professional and clerical subordinates. Operate a computer and 10-key adding machine by touch. Communicate clearly and concisely, both orally and in writing. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at JMartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
County of Mendocino, CA
Ukiah, California, United States
The Position The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in the Sheriff's Office, should they occur. Performs technical functions in support of office/department staff which include: developing various reports by researching and gathering information, statistics, etc.; attending meetings and taking minutes; setting up files and maintaining same; composing and sending letters; handling duties of a confidential and/or sensitive nature; distributing, completing and processing forms, applications, etc.; and providing office support to professional level staff members, including maintaining custody of all property and evidence. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. If you apply for this position, or are considering applying for this position, please contact MCSO Recruiting for further information and support throughout the process. You can reach them at careers@mendocinosheriff.org or (707) 234-2106. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents: Oversees and maintains the security of all property, evidence and inmate property, including: receiving property and evidence; maintaining information/files related to case number, type, quantity, condition and other characteristics of items; storing and securing evidence following legally established procedures; identifying, labeling and processing found, recovered and evidence items; overseeing disposition of evidence and/or found or recovered items; transporting evidence to court; cataloguing and tracking evidence returned from various sources; and testifying in court; counting and receipting cash; collecting storing and retrieving inmates personal items. Formats and types letters, memos, charts, labels, reports, or other correspondence on a word processor or typewriter. Types contracts, legal documents, or other documents containing complex terminology. Composes correspondence in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non-routine matters independently. Answers telephones utilizing a multi-line system, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person; takes incident reports and receives complaints. Interviews, screens, and greets visitors and inmates; directs them to the appropriate area or individual; may answer various inquiries personally; provides information on departmental services and functions. Interacts with a variety of high-level individuals, both internally and within the community to provide information and assist in resolving administrative issues. Reports administrative and/or operational problems to supervisor. Coordinates and schedules appointments, meetings, or reservations at the request of staff. Answers and dispatches radio calls and pages. Relieves officials of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards; monitoring and communicating departmental policies and procedures, and updating publications for final approval. Takes policy, service and information requests relating to department activities and refers to proper divisions for processing and providing information; updates and maintains service and information requests through complex record keeping; performs reference and statistical work on computers, maintains and files confidential and other specialized reports. Performs specialized research and statistical work on assigned subjects for staff and management; provides information to other staff regarding processes and procedures. Prepares and mails material to the central evidence unit. Opens, stamps, sorts, and distributes incoming mail. Assists in training staff in various functions/programs. Enters and retrieves a variety of complex information from a computer terminal. Prepares purchase orders and processes vouchers for payment. Creates and maintains complex and/or confidential files; compiles and completes data for administrative and public reports and bulletins, answers questions on material assembled; performs clerical and fiscal operations unique to department. Copies tapes, photographs, and other items for discovery purposes in both criminal and civil matters. Photocopies reports, charts, memos, and other various documents for staff. Orders office supplies to maintain sufficient inventory for office use. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions. Uses spreadsheet software to enter and analyze study information; prints reports and distributes for billing purposes. May deal with sensitive and confidential information, personnel matters, etc., at the direction of senior level staff and/or the department director. Prepares court orders for release or destruction of property; releases property to owner. Issues permits to customers by assessing and researching needs and reviewing applications for accuracy. Maintains licensing files; processes related applications and fingerprints applicants, using both hard card and livescan. Sets up files/cases for clients, issues numbers, files information, distributes and/or transfers to staff members and maintains same. Designs forms for use with current technology to provide routine and non-routine reports. Takes in, accounts for and issues receipts for money; balances receipts. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: High school diploma or GED; and, two to three years of experience performing office duties such as typing, filing, developing reports, transcribing information and answering telephones preferably in a law enforcement work environment; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: None. Knowledge, Skills, and Abilities Knowledge of: Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. Applicable state, federal and local laws, rules, and regulations. Procedures regarding the handling, release and/or destruction of evidence and related record keeping. Radio procedures. All computer applications and hardware related to performance of the essential functions of the job. Time and project management. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer/VDT and other general office equipment. Skill in: Typing from rough draft or printed text using a word processor or typewriter at a rate of 60 words per minute. Analyzing and resolving office administrative situations and problems. Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations. Mental and Physical Abilities: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, and so forth. Ability to understand and carry out written and oral instructions, giving close attention to detail and accuracy. Ability to learn, understand, and interpret laws, rules, regulations, and policies. Ability to establish and maintain effective working relationships with others. Ability to draft and type correspondence. Ability to add, subtract, multiply and divide whole numbers, common fractions and decimals. Ability to deal with problems involving several concrete variables in standardized situations. While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; ascend and descend ladders; bend body downward and forward by bending legs and spine; use sound and odor perception and discrimination; and occasionally lift and/or move up to 20 pounds and regularly lift and/or move up to 10 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 10/15/2024 11:59 PM Pacific
Sep 25, 2024
Full Time
The Position The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in the Sheriff's Office, should they occur. Performs technical functions in support of office/department staff which include: developing various reports by researching and gathering information, statistics, etc.; attending meetings and taking minutes; setting up files and maintaining same; composing and sending letters; handling duties of a confidential and/or sensitive nature; distributing, completing and processing forms, applications, etc.; and providing office support to professional level staff members, including maintaining custody of all property and evidence. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. If you apply for this position, or are considering applying for this position, please contact MCSO Recruiting for further information and support throughout the process. You can reach them at careers@mendocinosheriff.org or (707) 234-2106. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents: Oversees and maintains the security of all property, evidence and inmate property, including: receiving property and evidence; maintaining information/files related to case number, type, quantity, condition and other characteristics of items; storing and securing evidence following legally established procedures; identifying, labeling and processing found, recovered and evidence items; overseeing disposition of evidence and/or found or recovered items; transporting evidence to court; cataloguing and tracking evidence returned from various sources; and testifying in court; counting and receipting cash; collecting storing and retrieving inmates personal items. Formats and types letters, memos, charts, labels, reports, or other correspondence on a word processor or typewriter. Types contracts, legal documents, or other documents containing complex terminology. Composes correspondence in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non-routine matters independently. Answers telephones utilizing a multi-line system, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate person; takes incident reports and receives complaints. Interviews, screens, and greets visitors and inmates; directs them to the appropriate area or individual; may answer various inquiries personally; provides information on departmental services and functions. Interacts with a variety of high-level individuals, both internally and within the community to provide information and assist in resolving administrative issues. Reports administrative and/or operational problems to supervisor. Coordinates and schedules appointments, meetings, or reservations at the request of staff. Answers and dispatches radio calls and pages. Relieves officials of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards; monitoring and communicating departmental policies and procedures, and updating publications for final approval. Takes policy, service and information requests relating to department activities and refers to proper divisions for processing and providing information; updates and maintains service and information requests through complex record keeping; performs reference and statistical work on computers, maintains and files confidential and other specialized reports. Performs specialized research and statistical work on assigned subjects for staff and management; provides information to other staff regarding processes and procedures. Prepares and mails material to the central evidence unit. Opens, stamps, sorts, and distributes incoming mail. Assists in training staff in various functions/programs. Enters and retrieves a variety of complex information from a computer terminal. Prepares purchase orders and processes vouchers for payment. Creates and maintains complex and/or confidential files; compiles and completes data for administrative and public reports and bulletins, answers questions on material assembled; performs clerical and fiscal operations unique to department. Copies tapes, photographs, and other items for discovery purposes in both criminal and civil matters. Photocopies reports, charts, memos, and other various documents for staff. Orders office supplies to maintain sufficient inventory for office use. Prepares complex, routine and non-routine reports as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; relays and interprets administrative decisions, policies and instructions. Uses spreadsheet software to enter and analyze study information; prints reports and distributes for billing purposes. May deal with sensitive and confidential information, personnel matters, etc., at the direction of senior level staff and/or the department director. Prepares court orders for release or destruction of property; releases property to owner. Issues permits to customers by assessing and researching needs and reviewing applications for accuracy. Maintains licensing files; processes related applications and fingerprints applicants, using both hard card and livescan. Sets up files/cases for clients, issues numbers, files information, distributes and/or transfers to staff members and maintains same. Designs forms for use with current technology to provide routine and non-routine reports. Takes in, accounts for and issues receipts for money; balances receipts. Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: High school diploma or GED; and, two to three years of experience performing office duties such as typing, filing, developing reports, transcribing information and answering telephones preferably in a law enforcement work environment; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: None. Knowledge, Skills, and Abilities Knowledge of: Correct English usage, including spelling, grammar, punctuation, and vocabulary. Internal departmental policies and procedures. External governmental bodies and agencies related to area of assignment. Applicable state, federal and local laws, rules, and regulations. Procedures regarding the handling, release and/or destruction of evidence and related record keeping. Radio procedures. All computer applications and hardware related to performance of the essential functions of the job. Time and project management. Standard business arithmetic, including percentages and decimals. Record keeping, report preparation, filing methods and records management techniques. General office procedures, policies and practices, as well as knowledge of computer/VDT and other general office equipment. Skill in: Typing from rough draft or printed text using a word processor or typewriter at a rate of 60 words per minute. Analyzing and resolving office administrative situations and problems. Using tact, discretion, initiative and independent judgment within established guidelines. Using a computer to accurately and rapidly enter and retrieve data and information. Communicating orally with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner. Operating and routine maintenance of general office machines such as copiers, facsimile machines, telephone systems, and two-way radio base stations. Mental and Physical Abilities: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, and so forth. Ability to understand and carry out written and oral instructions, giving close attention to detail and accuracy. Ability to learn, understand, and interpret laws, rules, regulations, and policies. Ability to establish and maintain effective working relationships with others. Ability to draft and type correspondence. Ability to add, subtract, multiply and divide whole numbers, common fractions and decimals. Ability to deal with problems involving several concrete variables in standardized situations. While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; ascend and descend ladders; bend body downward and forward by bending legs and spine; use sound and odor perception and discrimination; and occasionally lift and/or move up to 20 pounds and regularly lift and/or move up to 10 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 10/15/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County's Department of Health and Human Services is currently recruiting one Senior Clinician/Practitioner to fill a vacancy in the Adult System of Care division. This position will assist with the Mental Health Services program which partners with other agencies to provide a variety of needs-based services including: Assessments, mental health clinical and support services, mental health response, housing assistance, peer support, and psychiatric medication services. Supervisory specialty areas include crisis services, housing, and consumer development. The eligible list established from this recruitment may also be used to fill both permanent and temporary/extra-help* vacancies in the Adult System of Care and Children's System of Care divisions as they arise, subject to specific position requirements. Opportunities in Health and Human Services could include: *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours (or 960 hours for CalPERS retired annuitants) in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Children's System of Care (CSOC) Mental Health Services - Programs to provide crisis response, case management and/or intensive in-home support to families in Placer County. Services are provided to support the mental health and well-being of children who are at risk of out-of-home placement or who require more intensive mental health services. Senior Social Workers/Senior Clinicians ensure that families receive needed and required services while also taking a leadership role with staff. Child Welfare Services - Investigations, assessments, and services to children and their families who are at risk or have suffered from abuse or neglect. This includes intake, assessment, family maintenance/reunification, approval of caretakers for youth, and support/coaching families in crisis. Adult System of Care (ASOC) Adult Protective Services (APS) - A 24-hour program mandated by the State that investigates allegations of harm to seniors and dependent adults who are reported to be endangered by physical, sexual, and financial abuse, isolation, neglect and self-neglect. Substance Use Services - ASOC offers screening clinics in-person and via telehealth, performing American Society of Addiction Medicine (ASAM) screenings and providing recommendations for clinically indicated levels of care. In addition to substance use treatment recommendations and linkage, general case management support is provided to address a variety of needs including housing, medical care and mental health. Enhanced Care Management - Intensive case management for individuals experiencing homelessness and/or serious mental illness or substance use disorders to help coordinate their health care and other needed services. An additional 5% license pay will be paid to employees in this classification who are licensed as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Marriage, Family Child Counselor (MFCC), Licensed Professional Counselor (LPCC) or Licensed Psychologist (Ph.D. and Psy.D.). Subject to approval by the appointing authority and upon successful completion of a foreign language proficiency examination, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform client service case work and provide clinical treatment requiring a high level of skill and independent judgment in serving children, adolescents and/or adults with serious mental illnesses; to provide clinical or community-based program supervision; to oversee investigations and the supervision and placement of minors in need of protective services; to oversee and provide outreach engagement; to exercise technical and functional supervision over subordinate professional staff; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Practitioner series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing assigned duties of a more complex nature, and by the nature of the public contact. Employees in this job class perform the most difficult and responsible types of duties assigned to classes within this series including clinical program supervision or supervision of multiple community-based programs and staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a program manager or other management position. Exercises clinical supervision over assigned program staff and technical and functional supervision over subordinate professional staff. EXAMPLES OF ESSENTIAL DUTIES Lead and train assigned subordinate staff in various aspects of client services within designated program area(s). Assist in ensuring assigned program cohesiveness and quality assurance; coordinate assigned program activities with other County divisions as well as departments and outside agencies as appropriate. Coordinate, participate in and/or conduct comprehensive individual and family bio-psychosocial assessments for problem identification and diagnosis. May oversee and/or participate in developing clinical treatment plans; may determine appropriate method of treatment intervention, including program modifications; and may refer clients to a psychiatrist for medication. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Participate in and/or conduct group, family and individual therapy and provide other counseling as appropriate to affect client discharge/re-entry to the community. Perform case management duties including investigation, treatment plan monitoring, advocacy, referral and linkage to other services and crisis intervention; as appropriate, consult with staff of related agencies regarding treatment and discharge planning. Provide consultation, education and liaison to public and private agencies; provide training and/or make presentations to clients, care providers, community groups, referrals and the general public. Develop and implement multiple community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Maintain documentation of client contact in accordance with Department and statutory regulations and procedures; prepare case history summaries for use by other agencies as appropriate; and file mandated reports. May make home/site visits and provide client transportation as necessary. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of responsible experience performing duties similar to a Client Services Practitioner in Placer County with at least one year of qualifying experience at the journey level. Training: A Master's degree from an accredited college or university with major course work in social work, psychology, or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC). May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Role and interaction of human service agencies in accomplishing treatment of individuals with serious mental illnesses. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development, and living relationships. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Psychotropic medication issues. Pertinent local, state and federal rules, regulations and laws. Principles used in preparing grant proposals. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, rick and safety assessments. Principles and practices of case management, including objectives, clinical diagnosis, and appropriate documentation. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On an intermittent basis, sit for long periods of time while at desk or driving; stand, walk, bend, squat, kneel, climb or twist while retrieving files, conducting home/site visits, setting up/making presentations or observing or restraining client. See and hear with sufficient acuity to observe and be aware of client; perform simple grasping and fine manipulation; and lift moderate weight. Provide clinical supervision and train, assign and review work of assigned subordinate staff. Assist in coordinating all aspects of assigned program, including identification of problems affecting program cohesion and implementation of solutions. Provide leadership to and work cooperatively as part of a multi-disciplinary team in reviewing treatment plan problems and objectives and developing recommended alternatives. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately including routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County's Department of Health and Human Services is currently recruiting one Senior Clinician/Practitioner to fill a vacancy in the Adult System of Care division. This position will assist with the Mental Health Services program which partners with other agencies to provide a variety of needs-based services including: Assessments, mental health clinical and support services, mental health response, housing assistance, peer support, and psychiatric medication services. Supervisory specialty areas include crisis services, housing, and consumer development. The eligible list established from this recruitment may also be used to fill both permanent and temporary/extra-help* vacancies in the Adult System of Care and Children's System of Care divisions as they arise, subject to specific position requirements. Opportunities in Health and Human Services could include: *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours (or 960 hours for CalPERS retired annuitants) in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Children's System of Care (CSOC) Mental Health Services - Programs to provide crisis response, case management and/or intensive in-home support to families in Placer County. Services are provided to support the mental health and well-being of children who are at risk of out-of-home placement or who require more intensive mental health services. Senior Social Workers/Senior Clinicians ensure that families receive needed and required services while also taking a leadership role with staff. Child Welfare Services - Investigations, assessments, and services to children and their families who are at risk or have suffered from abuse or neglect. This includes intake, assessment, family maintenance/reunification, approval of caretakers for youth, and support/coaching families in crisis. Adult System of Care (ASOC) Adult Protective Services (APS) - A 24-hour program mandated by the State that investigates allegations of harm to seniors and dependent adults who are reported to be endangered by physical, sexual, and financial abuse, isolation, neglect and self-neglect. Substance Use Services - ASOC offers screening clinics in-person and via telehealth, performing American Society of Addiction Medicine (ASAM) screenings and providing recommendations for clinically indicated levels of care. In addition to substance use treatment recommendations and linkage, general case management support is provided to address a variety of needs including housing, medical care and mental health. Enhanced Care Management - Intensive case management for individuals experiencing homelessness and/or serious mental illness or substance use disorders to help coordinate their health care and other needed services. An additional 5% license pay will be paid to employees in this classification who are licensed as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Marriage, Family Child Counselor (MFCC), Licensed Professional Counselor (LPCC) or Licensed Psychologist (Ph.D. and Psy.D.). Subject to approval by the appointing authority and upon successful completion of a foreign language proficiency examination, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform client service case work and provide clinical treatment requiring a high level of skill and independent judgment in serving children, adolescents and/or adults with serious mental illnesses; to provide clinical or community-based program supervision; to oversee investigations and the supervision and placement of minors in need of protective services; to oversee and provide outreach engagement; to exercise technical and functional supervision over subordinate professional staff; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Practitioner series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing assigned duties of a more complex nature, and by the nature of the public contact. Employees in this job class perform the most difficult and responsible types of duties assigned to classes within this series including clinical program supervision or supervision of multiple community-based programs and staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a program manager or other management position. Exercises clinical supervision over assigned program staff and technical and functional supervision over subordinate professional staff. EXAMPLES OF ESSENTIAL DUTIES Lead and train assigned subordinate staff in various aspects of client services within designated program area(s). Assist in ensuring assigned program cohesiveness and quality assurance; coordinate assigned program activities with other County divisions as well as departments and outside agencies as appropriate. Coordinate, participate in and/or conduct comprehensive individual and family bio-psychosocial assessments for problem identification and diagnosis. May oversee and/or participate in developing clinical treatment plans; may determine appropriate method of treatment intervention, including program modifications; and may refer clients to a psychiatrist for medication. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Participate in and/or conduct group, family and individual therapy and provide other counseling as appropriate to affect client discharge/re-entry to the community. Perform case management duties including investigation, treatment plan monitoring, advocacy, referral and linkage to other services and crisis intervention; as appropriate, consult with staff of related agencies regarding treatment and discharge planning. Provide consultation, education and liaison to public and private agencies; provide training and/or make presentations to clients, care providers, community groups, referrals and the general public. Develop and implement multiple community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Maintain documentation of client contact in accordance with Department and statutory regulations and procedures; prepare case history summaries for use by other agencies as appropriate; and file mandated reports. May make home/site visits and provide client transportation as necessary. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of responsible experience performing duties similar to a Client Services Practitioner in Placer County with at least one year of qualifying experience at the journey level. Training: A Master's degree from an accredited college or university with major course work in social work, psychology, or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC). May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Role and interaction of human service agencies in accomplishing treatment of individuals with serious mental illnesses. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development, and living relationships. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Psychotropic medication issues. Pertinent local, state and federal rules, regulations and laws. Principles used in preparing grant proposals. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, rick and safety assessments. Principles and practices of case management, including objectives, clinical diagnosis, and appropriate documentation. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On an intermittent basis, sit for long periods of time while at desk or driving; stand, walk, bend, squat, kneel, climb or twist while retrieving files, conducting home/site visits, setting up/making presentations or observing or restraining client. See and hear with sufficient acuity to observe and be aware of client; perform simple grasping and fine manipulation; and lift moderate weight. Provide clinical supervision and train, assign and review work of assigned subordinate staff. Assist in coordinating all aspects of assigned program, including identification of problems affecting program cohesion and implementation of solutions. Provide leadership to and work cooperatively as part of a multi-disciplinary team in reviewing treatment plan problems and objectives and developing recommended alternatives. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately including routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRE DEPARTMENT APPLICATION FILING PERIOD: May 5, 2023, AT 5:00 P.M. (PT) - Continuous This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 34597G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY THIS REPOSTING IS TO REMOVE THE COVID-19 LANGUAGE. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal and Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with the MAPP guidelines and regulations. DEFINITION: Has overall administrative responsibility for the supervision of employees engaged in planning, analyzing, coordinating, developing and implementing policies and procedures for County-wide emergency medical and disaster services program. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by having responsibility for assisting the Emergency Medical Systems Manager or a Battalion Chief or other higher management position in the Fire Department in directing the development, coordination and evaluation of the County-wide emergency medical system. This system is a coordinated composite of the sub-elements of medical care, paramedic services and training, emergency medical training, communications, emergency medical transportation, public education and information, and disaster services. Essential Job Functions Oversees the coordination, development, and approval of emergency medical technician, paramedic and mobile intensive care nurse training, testing, and certifications. Develops prehospital care guidelines and standards according to the regulations of state and local EMS agencies and in conjunction with specialized medical associations such as American Heart Association. Oversees the medical monitoring of department-wide prehospital care system including policy development, training needs, quality improvement activities, equipment, and skills testing. Acts as a liaison with paramedic provider agencies, paramedic base hospitals, and other prehospital care professionals. Consults with departmental, federal, state, local governments, and provider agencies to ensure the delivery of quality prehospital care. Manages administrative functions such as internal audits of programs, budgetary preparation, and analysis of organizational structure for the EMS Program. Acts as a liaison relating to department participation in public education functions such as health fairs, community programs, and primary and secondary school programs; distributes EMS related audio-visual materials and bilingual educational materials to community groups and other public agencies. Leads a group of senior nurse instructors in the development of quality improvement indicators and educational modules designed to achieve predetermined objectives. Conducts formal classroom and clinical instruction in EMS policies and procedures. Serves as a member or a leader of internal and external committees related to EMS. Prepares compliance reports, annual summaries, trending and analysis reports, and memorandums; maintains and manages various internal databases. Requirements SELECTION REQUIREMENTS: OPTION I: Four years of responsible administrative* or staff experience analyzing and making recommendations for the solution of problems of organization, programs, budget, or curriculum, one year of which must have been in an emergency medical services program specializing in education and/or quality management. *Administrative Experience is defined as experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. Responsible Staff Experience is defined as experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines to program area assigned. OPTION II: Two years of experience as a registered nurse responsible for planning and designing educational programs and quality improvement indicators and methods, designed to monitor and measure the implementation and maintenance of quality improvement standards -AND- a license to practice as a Registered Nurse issued by the California Board of Registered Nursing.** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS**: Bachelor’s degree or higher from an Accredited college*** in a specific field Verifiable experience as an instructor for at least two years in one of the following areas: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) American Heart Association Advanced Cardiovascular Life Support (ACLS) or American Red Cross Advanced Life Support (ALS) American Heart Association Pediatric Advanced Life Support (PALS) or American Red Cross Pediatric Advanced Life Support (PALS) Prehospital Care Trauma Life Support (PHTLS) or Trauma Nursing Core Course (TNCC) Upper division credit in educational materials and methods and curriculum development Adult teaching methodology certification Supervisory experience Pre-hospital care experience Emergency department setting experience SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)****, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. **Note : Applicants for this position must provide this information at the time of filing or within fifteen (15) calendar days of filing your application online. ***Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluator s, Inc. (AICE ) . ****Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. PHYSICAL CLASS: 2 - Light - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information This exam will consist of TWO (2) parts: PART I: An evaluation of Training and Experience, weighted 30% , assessing education, certification(s), knowledge and understanding of emergency medical service principles, and experience in pre-hospital care, emergency settings, and staff development. Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II: A multiple choice and/or simulation assessment(s), weighted 70% , assessing: Deductive Reasoning Leading and Supervising Deciding and Initiating Action Adhering to Principles Delivering Results Relating and Networking Achieving Work Goals Entrepreneurial Thinking Persuading and Influencing Adapting and Responding to Change Coping with Pressure and Setbacks Formulating Strategies and Concepts Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Note: Candidates are responsible for providing a valid e-mail address on their County of Los Angeles Department of Human Resources profile and application. This e-mail address must be able to receive e-mail notifications from fire.lacounty.gov. Candidates must review their inbox and junk/spam mail to verify if e-mail notification was received. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Test scores cannot be given over the phone. Please add alexander.javaherdashti@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION : The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The register list resulting from this examination will be used to fill Senior Emergency Medical Systems Program Head vacancies in the County of Los Angeles Fire Department as they occur. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. HOW TO APPLY : Applications must be submitted online only. We must receive your application from 02/14/2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met and is subject to close without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach the required document(s), you may e-mail them to Fire-Examination@fire.lacounty.go v or fax the documents to (213) 264-7159 , at the time of filing or within fifteen (15) calendar days of submitting your online application. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. TESTING ACCOMMODATION : If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at Fire-Examination@fire.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADDITIONAL INFORMATION REGARDING ONLINE FILING : SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For applicants who may not have regular access to a computer or the internet, applications can be completed on a computers at public libraries throughout the County of Los Angeles. LA County Public Library has announced they have reopened some libraries with limited hours and may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN user ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator : (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone : (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone : (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Contact FAX : (213) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position/Program Information FIRE DEPARTMENT APPLICATION FILING PERIOD: May 5, 2023, AT 5:00 P.M. (PT) - Continuous This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 34597G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY THIS REPOSTING IS TO REMOVE THE COVID-19 LANGUAGE. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal and Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with the MAPP guidelines and regulations. DEFINITION: Has overall administrative responsibility for the supervision of employees engaged in planning, analyzing, coordinating, developing and implementing policies and procedures for County-wide emergency medical and disaster services program. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by having responsibility for assisting the Emergency Medical Systems Manager or a Battalion Chief or other higher management position in the Fire Department in directing the development, coordination and evaluation of the County-wide emergency medical system. This system is a coordinated composite of the sub-elements of medical care, paramedic services and training, emergency medical training, communications, emergency medical transportation, public education and information, and disaster services. Essential Job Functions Oversees the coordination, development, and approval of emergency medical technician, paramedic and mobile intensive care nurse training, testing, and certifications. Develops prehospital care guidelines and standards according to the regulations of state and local EMS agencies and in conjunction with specialized medical associations such as American Heart Association. Oversees the medical monitoring of department-wide prehospital care system including policy development, training needs, quality improvement activities, equipment, and skills testing. Acts as a liaison with paramedic provider agencies, paramedic base hospitals, and other prehospital care professionals. Consults with departmental, federal, state, local governments, and provider agencies to ensure the delivery of quality prehospital care. Manages administrative functions such as internal audits of programs, budgetary preparation, and analysis of organizational structure for the EMS Program. Acts as a liaison relating to department participation in public education functions such as health fairs, community programs, and primary and secondary school programs; distributes EMS related audio-visual materials and bilingual educational materials to community groups and other public agencies. Leads a group of senior nurse instructors in the development of quality improvement indicators and educational modules designed to achieve predetermined objectives. Conducts formal classroom and clinical instruction in EMS policies and procedures. Serves as a member or a leader of internal and external committees related to EMS. Prepares compliance reports, annual summaries, trending and analysis reports, and memorandums; maintains and manages various internal databases. Requirements SELECTION REQUIREMENTS: OPTION I: Four years of responsible administrative* or staff experience analyzing and making recommendations for the solution of problems of organization, programs, budget, or curriculum, one year of which must have been in an emergency medical services program specializing in education and/or quality management. *Administrative Experience is defined as experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. Responsible Staff Experience is defined as experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines to program area assigned. OPTION II: Two years of experience as a registered nurse responsible for planning and designing educational programs and quality improvement indicators and methods, designed to monitor and measure the implementation and maintenance of quality improvement standards -AND- a license to practice as a Registered Nurse issued by the California Board of Registered Nursing.** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS**: Bachelor’s degree or higher from an Accredited college*** in a specific field Verifiable experience as an instructor for at least two years in one of the following areas: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) American Heart Association Advanced Cardiovascular Life Support (ACLS) or American Red Cross Advanced Life Support (ALS) American Heart Association Pediatric Advanced Life Support (PALS) or American Red Cross Pediatric Advanced Life Support (PALS) Prehospital Care Trauma Life Support (PHTLS) or Trauma Nursing Core Course (TNCC) Upper division credit in educational materials and methods and curriculum development Adult teaching methodology certification Supervisory experience Pre-hospital care experience Emergency department setting experience SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)****, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. **Note : Applicants for this position must provide this information at the time of filing or within fifteen (15) calendar days of filing your application online. ***Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluator s, Inc. (AICE ) . ****Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. PHYSICAL CLASS: 2 - Light - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information This exam will consist of TWO (2) parts: PART I: An evaluation of Training and Experience, weighted 30% , assessing education, certification(s), knowledge and understanding of emergency medical service principles, and experience in pre-hospital care, emergency settings, and staff development. Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II: A multiple choice and/or simulation assessment(s), weighted 70% , assessing: Deductive Reasoning Leading and Supervising Deciding and Initiating Action Adhering to Principles Delivering Results Relating and Networking Achieving Work Goals Entrepreneurial Thinking Persuading and Influencing Adapting and Responding to Change Coping with Pressure and Setbacks Formulating Strategies and Concepts Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Note: Candidates are responsible for providing a valid e-mail address on their County of Los Angeles Department of Human Resources profile and application. This e-mail address must be able to receive e-mail notifications from fire.lacounty.gov. Candidates must review their inbox and junk/spam mail to verify if e-mail notification was received. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Test scores cannot be given over the phone. Please add alexander.javaherdashti@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION : The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The register list resulting from this examination will be used to fill Senior Emergency Medical Systems Program Head vacancies in the County of Los Angeles Fire Department as they occur. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. HOW TO APPLY : Applications must be submitted online only. We must receive your application from 02/14/2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met and is subject to close without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach the required document(s), you may e-mail them to Fire-Examination@fire.lacounty.go v or fax the documents to (213) 264-7159 , at the time of filing or within fifteen (15) calendar days of submitting your online application. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. TESTING ACCOMMODATION : If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at Fire-Examination@fire.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADDITIONAL INFORMATION REGARDING ONLINE FILING : SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For applicants who may not have regular access to a computer or the internet, applications can be completed on a computers at public libraries throughout the County of Los Angeles. LA County Public Library has announced they have reopened some libraries with limited hours and may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN user ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator : (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone : (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone : (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Contact FAX : (213) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $42,746 Positon posted until filled General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Jul 14, 2024
Full Time
Salary: $42,746 Positon posted until filled General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
MASSACHUSETTS TRIAL COURT
Charlestown, Massachusetts, United States
Title: Maintenance Tech-Charlestown BMC Pay Grade: 9 Starting Pay: $45,943.50/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy object Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-24
Sep 26, 2024
Full Time
Title: Maintenance Tech-Charlestown BMC Pay Grade: 9 Starting Pay: $45,943.50/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy object Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-24
MASSACHUSETTS TRIAL COURT
Cambridge, Massachusetts, United States
Title: Maintenance Tech-Cambridge Pay Grade: 9 Starting Pay: $45,943.50/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This posting will remain open until filled;however, preference will be given to candidates that applied during the initial 14 day posting period. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy object Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-24
Aug 06, 2024
Full Time
Title: Maintenance Tech-Cambridge Pay Grade: 9 Starting Pay: $45,943.50/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This posting will remain open until filled;however, preference will be given to candidates that applied during the initial 14 day posting period. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: A high school diploma or equivalent and at least one year of professional work experience performing general building repair and maintenance; Note: Graduation from a vocational school with a trade or technical concentration will serve as a substitute for the 1 year of required work experience; Knowledge in a variety of trade areas common to the field of building maintenance; Knowledge of the use and operation of hand tools, power tools, and equipment; Ability to lift and carry heavy object Ability to climb and work on scaffolds and ladders; Physical stamina and endurance; Additional Requirements for Maintenance Technician II: A minimum of two years’ experience working at the entry level; A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau; The acquisition of a trade or technical license where applicable is preferred; Ability to give direction and instruction to less senior staff; Closing Date/Time: 2024-12-24
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Jul 20, 2024
Full Time
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer County is a great place to live, work, play and learn! For more information about Placer County, please visit www.placer.ca.gov. POSITION INFORMATION The Adult System of Care is seeking a Mental Health Services Coordinator (Staff Services Manager) to work in Health and Human Services' behavioral health programs. This position will be our Mental Health Services Act coordinator and will help us move toward the Behavioral Health Services Act requirements that were recently passed under the State of California's Proposition 1. This position is located in the new HHS center in Auburn and supports programs and services in both the adult and children's systems of care. The position reports to our Quality Manager and participates in management team meetings for both adult and children services. This position also serves as the designated Ethnic Services Manager while supervising a Senior Analyst and a consolidated analyst team that works on a variety of data, evaluations, grant monitoring and compliance requirements across the behavioral health systems. Together with the Quality Manager, the Mental Health Services Coordinator ensures quality and compliance across all behavioral health funding streams. The successful candidate is a data oriented analytical person with a desire to serve the community by helping HHS grow and improve services available to persons with severe mental illness, those suffering from substance abuse disorders, in addition to the unhoused. Duties include gathering public input and as such attendance at community meetings and events will be required which may include some evening and weekends. Other duties include contract management, ensuring community transparency, developing and analyzing data, supporting training, developing workforce (including peers) and promoting culturally driven decisions. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 16, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer County is a great place to live, work, play and learn! For more information about Placer County, please visit www.placer.ca.gov. POSITION INFORMATION The Adult System of Care is seeking a Mental Health Services Coordinator (Staff Services Manager) to work in Health and Human Services' behavioral health programs. This position will be our Mental Health Services Act coordinator and will help us move toward the Behavioral Health Services Act requirements that were recently passed under the State of California's Proposition 1. This position is located in the new HHS center in Auburn and supports programs and services in both the adult and children's systems of care. The position reports to our Quality Manager and participates in management team meetings for both adult and children services. This position also serves as the designated Ethnic Services Manager while supervising a Senior Analyst and a consolidated analyst team that works on a variety of data, evaluations, grant monitoring and compliance requirements across the behavioral health systems. Together with the Quality Manager, the Mental Health Services Coordinator ensures quality and compliance across all behavioral health funding streams. The successful candidate is a data oriented analytical person with a desire to serve the community by helping HHS grow and improve services available to persons with severe mental illness, those suffering from substance abuse disorders, in addition to the unhoused. Duties include gathering public input and as such attendance at community meetings and events will be required which may include some evening and weekends. Other duties include contract management, ensuring community transparency, developing and analyzing data, supporting training, developing workforce (including peers) and promoting culturally driven decisions. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
City of Palmdale, CA
Palmdale, California, United States
DESCRIPTION The Analyst is a journey-level professional classification that performs professional analytical duties involving the development, administration, and implementation of department related programs. The Analyst provides guidance on departmental policies, procedures, goals and objectives. DISTINGUISHING CHARACTERISTICS: Analyst I This entry level class of the series is distinguished from level II by routine and repetitive duties performed according to established procedures. Incumbents are closely supervised in their initial assignments. As they gain experience, incumbents will work more independently in routine work. Analyst II Working under general supervision, the position is the journey level in the series. Employees at this level require specific experience and less supervision and review to complete assignments. Positions are flexibly staffed and are normally filled by advancement from the lower level, or if filled from the outside, require prior related experience. Senior Analyst Positions at this level perform the most difficult duties; possess a specialized technical or functional expertise. Incumbents are assigned significant responsibilities above the advanced journey level, possess specialized knowledge, abilities, skills and experience, and exercise independent judgment and initiative in the performance of their duties. Positions in this class may be flexibly staffed and are normally filled by advancement from the Technician II class. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and functions may include, but are not limited to, the following: Conduct projects and prepare studies and reports. Assist in the supervision, training and evaluation of technical and clerical personnel. Compile communication materials and prepare reports, manuals, and publications. Assist in the preparation of a budget; make budget recommendations relative to assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; research past expenditures and forecast increases. Prepare contract agreements; monitor agreements to ensure that all stipulations and regulations regarding the use of funds and services are met; maintain appropriate records and documentation to satisfy any audit requirements. Represent the City as assigned on various boards, commissions and committees. Work with administration and propose enhancements to improve services, policies, and procedures. Apply strong written and oral presentation skills when working directly with other Analysts or end users of varying technical ability and/or knowledge. Assist in identifying, developing and implementing new automated applications as needed to facilitate effectiveness and efficiency. Provide responsible professional and technical assistance in the development, administration, and implementation of City programs and projects. Assist in formulating program policy, goals and procedures; and collect and compile relevant data supporting recommendations. Assist in the development of new program elements and program modifications in order to meet stated goals and objectives. Monitor and coordinate the daily operation of the assigned program area; and perform administrative detail work and maintain appropriate records and statistics. Provide highly responsible administrative staff assistance, including conducting specific and comprehensive analyses of a wide range of municipal policies involving organization, procedures, finance, and services. Conduct surveys and perform research and statistical analyses, as requested; and prepare related reports. Compile materials and assist in the preparation of reports, manuals, and publications. Assist in basic office management functions. Assist in the preparation of a budget; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases. Prepare grant proposals; monitor active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintain appropriate records and documentation to satisfy any audit requirements. Represent the City, as assigned, on various boards, commissions, and committees. Respond to complaints and requests for information from the public and City staff. Perform related duties as assigned. Example Of Essential Functions When Assigned To: City Manager Perform a wide variety of administrative, community relations, and support services duties for Council members and tracks a variety of matters referred by the City Manager and information actions requested by the City Council to ensure deadlines are met. Accompany Council members in the community and at professional meetings; appearances, functions, media photo sessions, take summary notes, and provide oral or written updates to council and City leadership. Receive, respond to, and refer citizen complaints and reports for handling and follow-up by various City departments. Be familiar with City policies and procedures in response to inquiries and make appropriate referrals and self-initiated/self-starter follow-up/through. Develops and maintains professional partnerships with office staff and local, state, county, and other government offices. Coordinates and facilitates City Hall tours, other special events, and visits as assigned. Respond independently to letters and general correspondence of a routine nature for the City Council. Research and compile information and coordinate with community members/groups/constituents, etc. for special presentations at Council meetings. Compile and maintain source material for special presentations by the City Council member at Council meetings including meeting agendas and minutes, correspondence and other related materials. Coordinate administrative support for council members, including scheduling appointments, travel logistics, meetings, and civic and community events details, including certificates of recognition, commendations, and proclamations for the City Council. Perform research on a variety of community and/or legislative issues. Assist in preparing speeches, news releases, radio broadcasts, and other media information by working under the direction of the City Manager Office (CMO) in collaboration with Communications Division. Work with departments to ensure elected officials’ education on City policies and procedures and rules, including but not limited to, the Brown Act, the California Public Records Act, and the California Fair Political Practices Commission rules and regulations. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Analyst I Two to five years of experience in a related field. Analyst II Two to six years of experience in a related field. Senior Analyst Five years of experience performing a variety of professional duties, one year of which must be at the Analyst II level. Training: Analyst I A Bachelor's degree from an accredited college or university with major course work in a closely related field. Analyst II A Bachelor's degree from an accredited college or university with major course work in a closely related field. Senior Analyst A Bachelor's degree from an accredited college or university with major course work in a closely related field. Licenses/Certifications/Other Requirements: Possession of, or ability to obtain, an appropriate, valid California driver's license and the ability to be insured with the City's insurance carrier is required. MINIMUM QUALIFICATIONS Knowledge of: Principles of supervision, motivation and training. Principles and practices of organization and public administration. Applicable federal, state, and local laws, codes, and regulations. Statistics and quantitative analytic techniques. Principles of community relations. Budgetary systems and procedures. Statistics and quantitative analytic techniques. Time management principles and techniques. Senior Analyst and Analyst II - In addition to the requirements for the Analyst I Technical writing and documentation methods and techniques. Principles and practices of quality assurance. Operating policies and procedures of the department or office to which assigned. Principles, practices, and techniques of the assigned programmatic area of responsibility. Principles and practices of project management and report writing. Customer service principles and techniques. Ability to: Perform a wide variety of administrative duties with little or minimal supervision. Research, analyze and formulate policies and programs both for new programs and expanding existing programs. Develop, write, and monitor contracts. Prepare and administer program budgets. Evaluate and develop improvements in operations, procedures, policies, or methods. Interpret, apply, explain, and enforce City policies, procedures, rules, and regulations. Effectively administer assigned programmatic responsibilities. Work both independently and as a cohesive team member. Interpret, explain, and apply applicable federal, state, and local laws, codes, and regulations. Senior Analyst and Analyst II - In addition to the requirements for the Analyst I Analyze situations accurately and develop effective courses of action. Analyze work papers, reports and special projects; research, analyze and interpret legal, technical and financial information; observe and problem solve operational and technical issues, policies and procedures. Build and maintain complex spreadsheets. Perform multi-tasking and complete work in an effective and timely manner, while working in a setting that involves shifting priorities and frequent interruptions. WORKING CONDITIONS: Physical Demands: Mobility : frequent use of keyboard; frequent walking, stooping, kneeling, crouching, reaching, pushing, and sitting; occasional climbing, bending, standing, and squatting. Lifting : frequently up to 10 pounds; occasionally up to 50 pounds. Vision : constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking : frequent hearing and talking, in person and on the phone. Emotional/Psychological : frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental : frequent exposure to noise. WORKING CONDITIONS: Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Positions may require occasional overtime; weekend work and travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: 10/7/2024 12:00 AM Pacific
Sep 24, 2024
Full Time
DESCRIPTION The Analyst is a journey-level professional classification that performs professional analytical duties involving the development, administration, and implementation of department related programs. The Analyst provides guidance on departmental policies, procedures, goals and objectives. DISTINGUISHING CHARACTERISTICS: Analyst I This entry level class of the series is distinguished from level II by routine and repetitive duties performed according to established procedures. Incumbents are closely supervised in their initial assignments. As they gain experience, incumbents will work more independently in routine work. Analyst II Working under general supervision, the position is the journey level in the series. Employees at this level require specific experience and less supervision and review to complete assignments. Positions are flexibly staffed and are normally filled by advancement from the lower level, or if filled from the outside, require prior related experience. Senior Analyst Positions at this level perform the most difficult duties; possess a specialized technical or functional expertise. Incumbents are assigned significant responsibilities above the advanced journey level, possess specialized knowledge, abilities, skills and experience, and exercise independent judgment and initiative in the performance of their duties. Positions in this class may be flexibly staffed and are normally filled by advancement from the Technician II class. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and functions may include, but are not limited to, the following: Conduct projects and prepare studies and reports. Assist in the supervision, training and evaluation of technical and clerical personnel. Compile communication materials and prepare reports, manuals, and publications. Assist in the preparation of a budget; make budget recommendations relative to assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; research past expenditures and forecast increases. Prepare contract agreements; monitor agreements to ensure that all stipulations and regulations regarding the use of funds and services are met; maintain appropriate records and documentation to satisfy any audit requirements. Represent the City as assigned on various boards, commissions and committees. Work with administration and propose enhancements to improve services, policies, and procedures. Apply strong written and oral presentation skills when working directly with other Analysts or end users of varying technical ability and/or knowledge. Assist in identifying, developing and implementing new automated applications as needed to facilitate effectiveness and efficiency. Provide responsible professional and technical assistance in the development, administration, and implementation of City programs and projects. Assist in formulating program policy, goals and procedures; and collect and compile relevant data supporting recommendations. Assist in the development of new program elements and program modifications in order to meet stated goals and objectives. Monitor and coordinate the daily operation of the assigned program area; and perform administrative detail work and maintain appropriate records and statistics. Provide highly responsible administrative staff assistance, including conducting specific and comprehensive analyses of a wide range of municipal policies involving organization, procedures, finance, and services. Conduct surveys and perform research and statistical analyses, as requested; and prepare related reports. Compile materials and assist in the preparation of reports, manuals, and publications. Assist in basic office management functions. Assist in the preparation of a budget; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases. Prepare grant proposals; monitor active grants to ensure that all stipulations and regulations regarding the use of funds are met; and maintain appropriate records and documentation to satisfy any audit requirements. Represent the City, as assigned, on various boards, commissions, and committees. Respond to complaints and requests for information from the public and City staff. Perform related duties as assigned. Example Of Essential Functions When Assigned To: City Manager Perform a wide variety of administrative, community relations, and support services duties for Council members and tracks a variety of matters referred by the City Manager and information actions requested by the City Council to ensure deadlines are met. Accompany Council members in the community and at professional meetings; appearances, functions, media photo sessions, take summary notes, and provide oral or written updates to council and City leadership. Receive, respond to, and refer citizen complaints and reports for handling and follow-up by various City departments. Be familiar with City policies and procedures in response to inquiries and make appropriate referrals and self-initiated/self-starter follow-up/through. Develops and maintains professional partnerships with office staff and local, state, county, and other government offices. Coordinates and facilitates City Hall tours, other special events, and visits as assigned. Respond independently to letters and general correspondence of a routine nature for the City Council. Research and compile information and coordinate with community members/groups/constituents, etc. for special presentations at Council meetings. Compile and maintain source material for special presentations by the City Council member at Council meetings including meeting agendas and minutes, correspondence and other related materials. Coordinate administrative support for council members, including scheduling appointments, travel logistics, meetings, and civic and community events details, including certificates of recognition, commendations, and proclamations for the City Council. Perform research on a variety of community and/or legislative issues. Assist in preparing speeches, news releases, radio broadcasts, and other media information by working under the direction of the City Manager Office (CMO) in collaboration with Communications Division. Work with departments to ensure elected officials’ education on City policies and procedures and rules, including but not limited to, the Brown Act, the California Public Records Act, and the California Fair Political Practices Commission rules and regulations. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Analyst I Two to five years of experience in a related field. Analyst II Two to six years of experience in a related field. Senior Analyst Five years of experience performing a variety of professional duties, one year of which must be at the Analyst II level. Training: Analyst I A Bachelor's degree from an accredited college or university with major course work in a closely related field. Analyst II A Bachelor's degree from an accredited college or university with major course work in a closely related field. Senior Analyst A Bachelor's degree from an accredited college or university with major course work in a closely related field. Licenses/Certifications/Other Requirements: Possession of, or ability to obtain, an appropriate, valid California driver's license and the ability to be insured with the City's insurance carrier is required. MINIMUM QUALIFICATIONS Knowledge of: Principles of supervision, motivation and training. Principles and practices of organization and public administration. Applicable federal, state, and local laws, codes, and regulations. Statistics and quantitative analytic techniques. Principles of community relations. Budgetary systems and procedures. Statistics and quantitative analytic techniques. Time management principles and techniques. Senior Analyst and Analyst II - In addition to the requirements for the Analyst I Technical writing and documentation methods and techniques. Principles and practices of quality assurance. Operating policies and procedures of the department or office to which assigned. Principles, practices, and techniques of the assigned programmatic area of responsibility. Principles and practices of project management and report writing. Customer service principles and techniques. Ability to: Perform a wide variety of administrative duties with little or minimal supervision. Research, analyze and formulate policies and programs both for new programs and expanding existing programs. Develop, write, and monitor contracts. Prepare and administer program budgets. Evaluate and develop improvements in operations, procedures, policies, or methods. Interpret, apply, explain, and enforce City policies, procedures, rules, and regulations. Effectively administer assigned programmatic responsibilities. Work both independently and as a cohesive team member. Interpret, explain, and apply applicable federal, state, and local laws, codes, and regulations. Senior Analyst and Analyst II - In addition to the requirements for the Analyst I Analyze situations accurately and develop effective courses of action. Analyze work papers, reports and special projects; research, analyze and interpret legal, technical and financial information; observe and problem solve operational and technical issues, policies and procedures. Build and maintain complex spreadsheets. Perform multi-tasking and complete work in an effective and timely manner, while working in a setting that involves shifting priorities and frequent interruptions. WORKING CONDITIONS: Physical Demands: Mobility : frequent use of keyboard; frequent walking, stooping, kneeling, crouching, reaching, pushing, and sitting; occasional climbing, bending, standing, and squatting. Lifting : frequently up to 10 pounds; occasionally up to 50 pounds. Vision : constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking : frequent hearing and talking, in person and on the phone. Emotional/Psychological : frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental : frequent exposure to noise. WORKING CONDITIONS: Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Positions may require occasional overtime; weekend work and travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: 10/7/2024 12:00 AM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION In order to qualify for this recruitment, the required degree must be obtained by date of appointment. If you are in your final semester, please apply. Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Emergency After-Hours/Child Protective Services Response Perinatal Wraparound (Children Services) Adoption/Permanency Older Adult Services Whole Person Care (physical, behavioral health and social services) Mental Health/Crisis Mental Health Co-Occurring Diagnosis Substance Use Disorders Homeless Services Employment This is an entry level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals and seek out valuable resources and other means of support for them. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Practitioner series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level class. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a program supervisor or other designated management position. May receive technical and functional supervision from a Senior Client Services Practitioner. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of providing mental health services, social service casework or counseling is desirable. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling, which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners must be obtained by date of appointment. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov of (530) 889-4083. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION In order to qualify for this recruitment, the required degree must be obtained by date of appointment. If you are in your final semester, please apply. Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Emergency After-Hours/Child Protective Services Response Perinatal Wraparound (Children Services) Adoption/Permanency Older Adult Services Whole Person Care (physical, behavioral health and social services) Mental Health/Crisis Mental Health Co-Occurring Diagnosis Substance Use Disorders Homeless Services Employment This is an entry level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals and seek out valuable resources and other means of support for them. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Practitioner series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level class. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a program supervisor or other designated management position. May receive technical and functional supervision from a Senior Client Services Practitioner. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of providing mental health services, social service casework or counseling is desirable. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling, which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners must be obtained by date of appointment. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov of (530) 889-4083. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . Qualified applications received by October 25, 2024 at 5:00pm will be invited to participate in the written examination the week of November 11, 2024. POSITION INFORMATION The eligible list created by this recruitment may be used to fill future vacancies for both temporary/extra-help and permanent positions. Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours (or 960 hours for CalPERS retired annuitants) in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide for the care and custody of incarcerated juveniles in county institutions; and to provide counseling on an occasional basis to juvenile wards. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Deputy Probation Officer - Institution series. Incumbents work within the juvenile facility setting in any capacity for which they are properly trained and are expected to become fully trained in all aspects of institutional work. This class is distinguished from Probation Assistant in that the latter class performs technical work which does not require completion of Core training and Probation Assistant cannot assume sole responsibility for supervision of juveniles. This class is flexibly allocated with Deputy Probation Officer II - Institution. SUPERVISION RECEIVED AND EXERCISED Receives immediate to general supervision from a Supervising or Senior Deputy Probation Officer - Institution; may receive technical and functional supervision from a Deputy Probation Officer II - Institution. Following completion of required Title 15 training, the incumbent may perform direct supervision of juveniles alone. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Organize and supervise a group of delinquent and/or emotionally disturbed juveniles on a shift in recreational, work, and study activities, including meals, personal hygiene, athletics, and housekeeping chores; confer with supervisory personnel regarding medical problems, etc. Maintain security and safety of juveniles and staff; employ prescribed security measures while directing youths in their daily routine; handle routine disciplinary problems. Make frequent security checks of assigned areas in the facility to safeguard the juveniles, building, and equipment against disturbances, fires, and other hazards. Admit and release juveniles upon proper authority; book juveniles; make detention decisions. Conduct individual and group crisis counseling to modify anti-social behavior and aid detainees in making proper adjustments to the detention situation; counsel juveniles and families in an attempt to create a constructive group social atmosphere. May assist with the development of a treatment plan for detained children. Communicate with parents, probation officers, police, or other individuals as required. Keep and maintain records; prepare reports; may perform various clerical duties, such as typing and posting of booking records. Escort and transport adults and juveniles to a variety of locations, including court appearances within the County and in other states. Search minors for weapons, contraband, or narcotics. Serve meals. Participate in group and individual in-service training programs. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: No experience is required. Training: An Associate of Arts degree or equivalent (completion of 60 units at an accredited college, with at least 9 units in the behavioral sciences). Experience as a group or youth counselor, or other paid, full-time experience in related juvenile work may be substituted on a year-for-year basis for the required education. Required License or Certificate: Must successfully complete Section 832 Penal Code Training (Search and Seizure) within 90 days from date of hire. Must successfully complete the Basic Juvenile Institutions Course certified by the Board of State and Community Corrections (BSCC) within one year from date of hire. Must successfully complete First Aid and Cardiopulmonary Resuscitation (CPR) within one year of date of hire. Must maintain valid First Aid and CPR certificates. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of, or ability to obtain, a valid Class B driver’s license, or the equivalent, may be required depending on the particular assignment. Special Requirements: Employees in this classification are peace officers as defined by section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Must meet minimum standards required for Peace Officers as set forth in Section 1029 and 1031 of the Government Code. Must meet the Board of State and Community Corrections (BSCC) standards in Title 15, Sections 130-132. Must pass a background investigation. Must meet physical standards established for County Safety employees, including a psychological examination that qualifies candidates to carry firearms. May be required to qualify for use of a firearm when assigned to transportation positions. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Criminal justice structure and system. Human behavior. Principles and theory of criminal justice and rehabilitation as applied to criminal offenders including juveniles. Problems involved in handling juveniles under restraint. English usage, spelling, grammar, and punctuation. Report writing. Ability to: Learn to maintain security and safety of incarcerated juveniles within an institutional setting. On an intermittent basis, analyze individual behavior and social systems; identify potential problems among clients; interpret and understand human behavior; explain procedures and policies to inmates; problem solve situations by mediating disputes; know routine safety and security measures. Continuously observe wards and adults under supervision and remember past behavior and medications. On an intermittent basis, sit while preparing reports or counseling juveniles; walk to supervise wards within the institutions; stand, bend, and squat to book juveniles into the facility or perform searches; kneel to restrain a juvenile; climb in situations of pursuit; manage physical confrontations when individuals become physically abusive; use fine hand manipulation for handcuffs, weapons, and computer use; visual, auditory, and sense of smell needed for supervision of incarcerated juvenile; physically restrain juvenile and adult inmates; and lift very heavy weight. Learn to apply restraints, handcuffs, and shackles. Perform arrest, search, and seizure activities safely and within the confines of the law. Learn Departmental computer system and operation. Read and apply court orders. Exercise good judgment and make sound decisions under a variety of conditions. Inspire confidence and gain the respect of juvenile wards and adult program participants . Work effectively in difficult situations. Lift and carry a person in the event of an emergency. Act quickly and calmly in emergency situations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Be sensitive to various cultural and ethnic groups present in the community. Maintain good physical, emotional, and mental condition to satisfactorily perform the functions of the position. SELECTION PROCEDURE Online Examination (100%) The online examination will consist of the Board of State and Community Corrections (BSCC) Selection Exam for Local Corrections. Qualified candidates will receive a notification via email when the examination is available. To locate the Candidate Orientation Booklet for this exam, which includes example questions, please click here. Note: Applicants who have already taken the BSCC Selection Exam for Local Corrections within twelve (12) months of their scheduled testing date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. The online examination has been tentatively scheduled for the following: Week of November 11, 2024 CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at lbaer@placer.ca.gov or (530) 886-4667. Closing Date/Time: 10/25/2024 5:00:00 PM
Aug 02, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . Qualified applications received by October 25, 2024 at 5:00pm will be invited to participate in the written examination the week of November 11, 2024. POSITION INFORMATION The eligible list created by this recruitment may be used to fill future vacancies for both temporary/extra-help and permanent positions. Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours (or 960 hours for CalPERS retired annuitants) in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide for the care and custody of incarcerated juveniles in county institutions; and to provide counseling on an occasional basis to juvenile wards. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Deputy Probation Officer - Institution series. Incumbents work within the juvenile facility setting in any capacity for which they are properly trained and are expected to become fully trained in all aspects of institutional work. This class is distinguished from Probation Assistant in that the latter class performs technical work which does not require completion of Core training and Probation Assistant cannot assume sole responsibility for supervision of juveniles. This class is flexibly allocated with Deputy Probation Officer II - Institution. SUPERVISION RECEIVED AND EXERCISED Receives immediate to general supervision from a Supervising or Senior Deputy Probation Officer - Institution; may receive technical and functional supervision from a Deputy Probation Officer II - Institution. Following completion of required Title 15 training, the incumbent may perform direct supervision of juveniles alone. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Organize and supervise a group of delinquent and/or emotionally disturbed juveniles on a shift in recreational, work, and study activities, including meals, personal hygiene, athletics, and housekeeping chores; confer with supervisory personnel regarding medical problems, etc. Maintain security and safety of juveniles and staff; employ prescribed security measures while directing youths in their daily routine; handle routine disciplinary problems. Make frequent security checks of assigned areas in the facility to safeguard the juveniles, building, and equipment against disturbances, fires, and other hazards. Admit and release juveniles upon proper authority; book juveniles; make detention decisions. Conduct individual and group crisis counseling to modify anti-social behavior and aid detainees in making proper adjustments to the detention situation; counsel juveniles and families in an attempt to create a constructive group social atmosphere. May assist with the development of a treatment plan for detained children. Communicate with parents, probation officers, police, or other individuals as required. Keep and maintain records; prepare reports; may perform various clerical duties, such as typing and posting of booking records. Escort and transport adults and juveniles to a variety of locations, including court appearances within the County and in other states. Search minors for weapons, contraband, or narcotics. Serve meals. Participate in group and individual in-service training programs. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: No experience is required. Training: An Associate of Arts degree or equivalent (completion of 60 units at an accredited college, with at least 9 units in the behavioral sciences). Experience as a group or youth counselor, or other paid, full-time experience in related juvenile work may be substituted on a year-for-year basis for the required education. Required License or Certificate: Must successfully complete Section 832 Penal Code Training (Search and Seizure) within 90 days from date of hire. Must successfully complete the Basic Juvenile Institutions Course certified by the Board of State and Community Corrections (BSCC) within one year from date of hire. Must successfully complete First Aid and Cardiopulmonary Resuscitation (CPR) within one year of date of hire. Must maintain valid First Aid and CPR certificates. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of, or ability to obtain, a valid Class B driver’s license, or the equivalent, may be required depending on the particular assignment. Special Requirements: Employees in this classification are peace officers as defined by section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Must meet minimum standards required for Peace Officers as set forth in Section 1029 and 1031 of the Government Code. Must meet the Board of State and Community Corrections (BSCC) standards in Title 15, Sections 130-132. Must pass a background investigation. Must meet physical standards established for County Safety employees, including a psychological examination that qualifies candidates to carry firearms. May be required to qualify for use of a firearm when assigned to transportation positions. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Criminal justice structure and system. Human behavior. Principles and theory of criminal justice and rehabilitation as applied to criminal offenders including juveniles. Problems involved in handling juveniles under restraint. English usage, spelling, grammar, and punctuation. Report writing. Ability to: Learn to maintain security and safety of incarcerated juveniles within an institutional setting. On an intermittent basis, analyze individual behavior and social systems; identify potential problems among clients; interpret and understand human behavior; explain procedures and policies to inmates; problem solve situations by mediating disputes; know routine safety and security measures. Continuously observe wards and adults under supervision and remember past behavior and medications. On an intermittent basis, sit while preparing reports or counseling juveniles; walk to supervise wards within the institutions; stand, bend, and squat to book juveniles into the facility or perform searches; kneel to restrain a juvenile; climb in situations of pursuit; manage physical confrontations when individuals become physically abusive; use fine hand manipulation for handcuffs, weapons, and computer use; visual, auditory, and sense of smell needed for supervision of incarcerated juvenile; physically restrain juvenile and adult inmates; and lift very heavy weight. Learn to apply restraints, handcuffs, and shackles. Perform arrest, search, and seizure activities safely and within the confines of the law. Learn Departmental computer system and operation. Read and apply court orders. Exercise good judgment and make sound decisions under a variety of conditions. Inspire confidence and gain the respect of juvenile wards and adult program participants . Work effectively in difficult situations. Lift and carry a person in the event of an emergency. Act quickly and calmly in emergency situations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Be sensitive to various cultural and ethnic groups present in the community. Maintain good physical, emotional, and mental condition to satisfactorily perform the functions of the position. SELECTION PROCEDURE Online Examination (100%) The online examination will consist of the Board of State and Community Corrections (BSCC) Selection Exam for Local Corrections. Qualified candidates will receive a notification via email when the examination is available. To locate the Candidate Orientation Booklet for this exam, which includes example questions, please click here. Note: Applicants who have already taken the BSCC Selection Exam for Local Corrections within twelve (12) months of their scheduled testing date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. The online examination has been tentatively scheduled for the following: Week of November 11, 2024 CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at lbaer@placer.ca.gov or (530) 886-4667. Closing Date/Time: 10/25/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by October 16, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: 10/16/2024 8:00:00 PM
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by October 16, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: 10/16/2024 8:00:00 PM
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The purpose of this position is to provide support and maintain 200+ SMART media-enhanced technology classrooms on campus. This includes providing support to the Information Technology Service (ITS) Audio Visual (Classroom Support Team) department and working with other Information Technology Consultants (ITCs) on classroom support. Duties and responsibilities Provide audio-video support for the classrooms, event areas, and conference rooms/centers. Assists with the scheduling systems used on campus, such as Zoom and Microsoft (MS) Teams. Works with employees in the Multimedia & Immersive Technology (MIT) department as a backup support technician. Provide setup, teardown, and support for events scheduled during early morning, evening, and weekends throughout the year as needed. Provide technical support and maintain over 200 Next Generation Smart Classrooms (NGSC) across the university. Demonstrate an understanding of the standard technology and systems in place, with the capability to support, operate, and operationalize this technology for Instructional use. Install, integrate, and maintain media equipment in the classrooms including, but not limited to, data projection systems, multimedia players, computer hardware/software systems, cabling infrastructure, and audiovisual (AV) control systems. Troubleshoot technical issues related to the integration of the media-enhanced technologies and report issues to NGSC Classroom IT- group for further analysis if needed. Use monitoring software to help facilitate the operation of the projection and AV control systems. Ability to assist less senior staff on standard operations and practices. This includes helping faculty integrate additional technology (cameras, digital recorders, etc.) into NGSC classroom technology. Provide consultative support to ensure problem resolution, system access, and optimal performance for faculty, students, and staff. Remote computer assistance is occasionally performed whereby the end-users will authorize the Technology Support Center Staff to log into their remote computer to perform diagnostics and help resolve issues. Provide technical support for computer and information systems on campus by maintaining, configuring, and deploying computer systems for faculty and students, resolving problems when precedents exist. Other classification related duties as assigned Minimum Qualifications: Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Required Qualifications: Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. Preferred Qualifications: Proficiency in hardware and software technologies Ability to pay attention to details and to meet deadlines and milestones Patience and well-developed interpersonal relations skills Previous professional experience working in a higher education environment is highly desired. Great customer service skills Ability to manage time and priorities Experience in using Microsoft Office software (i.e., Outlook, Word, Excel) Excellent oral and written communication skills License/Certifications: Valid CA drivers' license and insurance Compensation and Benefits: Anticipated Hiring Range: $3,899 per month Classification Hiring Range: $4,094 - 7,881 per month Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-Time, Non-Exempt, Temporary. Temporary positions may end before or be extended beyond the appointment expiration date (12 months). This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
Sep 23, 2024
Job Summary: The purpose of this position is to provide support and maintain 200+ SMART media-enhanced technology classrooms on campus. This includes providing support to the Information Technology Service (ITS) Audio Visual (Classroom Support Team) department and working with other Information Technology Consultants (ITCs) on classroom support. Duties and responsibilities Provide audio-video support for the classrooms, event areas, and conference rooms/centers. Assists with the scheduling systems used on campus, such as Zoom and Microsoft (MS) Teams. Works with employees in the Multimedia & Immersive Technology (MIT) department as a backup support technician. Provide setup, teardown, and support for events scheduled during early morning, evening, and weekends throughout the year as needed. Provide technical support and maintain over 200 Next Generation Smart Classrooms (NGSC) across the university. Demonstrate an understanding of the standard technology and systems in place, with the capability to support, operate, and operationalize this technology for Instructional use. Install, integrate, and maintain media equipment in the classrooms including, but not limited to, data projection systems, multimedia players, computer hardware/software systems, cabling infrastructure, and audiovisual (AV) control systems. Troubleshoot technical issues related to the integration of the media-enhanced technologies and report issues to NGSC Classroom IT- group for further analysis if needed. Use monitoring software to help facilitate the operation of the projection and AV control systems. Ability to assist less senior staff on standard operations and practices. This includes helping faculty integrate additional technology (cameras, digital recorders, etc.) into NGSC classroom technology. Provide consultative support to ensure problem resolution, system access, and optimal performance for faculty, students, and staff. Remote computer assistance is occasionally performed whereby the end-users will authorize the Technology Support Center Staff to log into their remote computer to perform diagnostics and help resolve issues. Provide technical support for computer and information systems on campus by maintaining, configuring, and deploying computer systems for faculty and students, resolving problems when precedents exist. Other classification related duties as assigned Minimum Qualifications: Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Required Qualifications: Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. Preferred Qualifications: Proficiency in hardware and software technologies Ability to pay attention to details and to meet deadlines and milestones Patience and well-developed interpersonal relations skills Previous professional experience working in a higher education environment is highly desired. Great customer service skills Ability to manage time and priorities Experience in using Microsoft Office software (i.e., Outlook, Word, Excel) Excellent oral and written communication skills License/Certifications: Valid CA drivers' license and insurance Compensation and Benefits: Anticipated Hiring Range: $3,899 per month Classification Hiring Range: $4,094 - 7,881 per month Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-Time, Non-Exempt, Temporary. Temporary positions may end before or be extended beyond the appointment expiration date (12 months). This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time: