Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 25, 2024
Working Title Academic Advisor - Graduation Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $4,841.00 - $5,051.00 Per Month ($58,902.00 - $60,612.00 Annually) Salary is commensurate with experience. Position Summary The Academic Advisor/Graduation Specialist provides consistent, accurate, moderately complex, general academic advising services to undergraduate students. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to deliver advising services with a focus on upper division students and those who are close to graduation. Working under general supervision, the Academic Advisor/Graduation Specialist provides advising focused on setting goals to facilitate students’ success, persistence, and degree completion in a timely manner. The Academic Advisor/Graduation Specialist also advises at new student orientations. Position Information Academic Advising Providing academic advising to undergraduate students on major/minor requirements and sequencing, general education areas, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, drop-in advising, and group workshops) Monitoring and assessing students’ progress in achieving their path to success and making adjustments to their path based on the progress and changing needs of the student; identifying current and potential challenges (e.g. adjustment to college, time-management) and actively coaching students through such challenges; making appropriate referrals to campus resources Resolving moderately complex advising-related situations by applying knowledge of academic policy and recommending an appropriate course of action to students Working closely with the Advising Manger and Advising Lead of their assigned college advising team Delivering workshops for students in their assigned college, with a focus on preparing and reviewing students for graduation -Serving as an advisor to new transfer students as part of orientation Following up with students via email and maintaining electronic advising summary reports/notes and data on students served -Attending all campus-wide advisor trainings related to academic advising Project Coordination Assisting in the development of college-based advising tools and resources (both online and in print) Assisting in implementing projects within their college advising team and the Undergraduate Advising Center Outreaching to juniors and seniors in support of timely degree completion Keeping accurate records and gathering information/data related to campaigns and advising interactions Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi -aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications Knowledge of: principles and techniques of individual advising academic, personal and career planning and goal setting student services and programs on a college/university campus problem-solving and conflict resolution strategies -current software, technology, and online resources Ability to: apply interviewing techniques and facilitating academic advising sessions one-to-one actively listen to students; provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators; exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues keep supervisor adequately informed, demonstrate regular attendance and positive performance evaluations establish and maintain effective working relationships; work closely with a diverse population and ability to relate well with students, staff, faculty, and administrators quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures; SF State general education requirements for continuing students and the new requirements effective Fall 2014 -assist with workshops and presentations use PeopleSoft - Campus Solutions, Educational Advisory Board (EAB), Microsoft Office Suite, and Canvas Experience in: providing effective academic advising to students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in a one-to-one setting providing information on Title V, California State University, and San Francisco State University policies and procedures Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both in-person and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Communications Counselor Lead performs multiple essential functions including implementation of the applicant communication plan under the supervision of the Associate Director of Communication, Enrollment Management Technical Implementation and Communication (EMTIC), and works collaboratively with other units in Enrollment Management to create, collect, synthesize, and deliver a variety of interdependent communication messages via the communications counselors in support of recruiting, admitting, enrolling and retaining students to the university. This incumbent collaborates directly with colleagues in Enrollment Management, SJSUOnline, and Professional and Global Engagement for recruitment and yield of applicants. The incumbent performs tasks related to the functional and technical aspects of the communication plan related to Student Recruitment, Admissions, Evaluation and Enrollment Management functions. This position provides primary leadership and knowledge regarding communication methods, such as phones, email, text, mass messaging, social media, Chatbot, and other technology such as virtual advising and CRMs. The Communications Counselor Lead collaborates with Enrollment Management units and University constituents to implement shared business processes and meet deadlines. Working under minimal supervision, the incumbent is responsible for maintaining a high level of knowledge regarding communication systems that attract, recruit, and enroll academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. In particular, the Communications Counselor Lead maintains expertise on processes associated with both domestic and international/non-resident admission and enrollment. As a representative for San Jose State University, this incumbent maintains a high level of expertise in requirements, processes, and regulations to facilitate quality customer service and advising in supporting students’ decisions to apply and attend SJSU. The Communications Counselor Lead will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling for prospective students and information shared relative to the admission process for both domestic and international/non-resident graduate and undergraduate students. Key Responsibilities Provides work lead direction to a team of Student Services Professionals on the Communications Team Coordinates, instructs, guides, checks and corrects the work of others in order to maintain levels of productivity, quality and quantity Communicates instructions from manager/director according to a logical progression of work or follows a prepared schedule or protocol Provides input for performance reviews and operational issues Develops, implements and maintains training programs for the Communication Counselors including creation and maintenance of documentation related to the job functions of this unit In collaboration with Associate Director, develops, implements and assesses a communication plan for international and resident applicants. Serves as primary administrator of MySJSU, text, and email messaging. Provides strategic and functional support for the implementation and maintenance of communication platforms including but not limited to CRM tools, Social Media Platforms, Chatbot, MySJSU and SJSUOne Ensures an effective communication process (from recruitment to enrollment) to prospective students and their families and supports the yield process and activities for admitted students Maintains expert knowledge of Enrollment Management programs and services with particular expertise in information related to the needs of international students. Keeps current and interprets California State University (CSU) and SJSU policies, procedures and office practices, by participating in training and working meetings on a regular basis Explains the admission process from point of application to My SJSU account activation to the point of enrollment including processes specific to international applicants. Reliably and accurately communicates this process using a variety of media to students, parents, and campus community members Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent oral and written communication skills. Must possess excellent customer service and public relations skills Advanced knowledge of methods, procedures, practices and activities of the program area Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Excellent and thorough knowledge of English grammar, business writing, punctuation and spelling Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Ability to analyze priorities to effectively assign work tasks across a team of team members Ability to develop and implement procedures to ensure accurate audience identification associated with the administration of a complex communication plan Working knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to identify appropriate audience for a specific communication Ability to effectively prioritize elements of the Enrollment Services Communication Plan Ability to develop content for communication plan elements in collaboration with colleagues from within the department and across campus Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one (1) year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three (3) years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Master’s Degree in higher education or similar field One (1) to two (2) years of supervising or directing work flow of student staff Experience in training groups Compensation Classification: Student Service Professional IV Anticipated Hiring Range: $6,019/month - $6,580/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: August 16, 2024 through September 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Aug 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Job Summary The Communications Counselor Lead performs multiple essential functions including implementation of the applicant communication plan under the supervision of the Associate Director of Communication, Enrollment Management Technical Implementation and Communication (EMTIC), and works collaboratively with other units in Enrollment Management to create, collect, synthesize, and deliver a variety of interdependent communication messages via the communications counselors in support of recruiting, admitting, enrolling and retaining students to the university. This incumbent collaborates directly with colleagues in Enrollment Management, SJSUOnline, and Professional and Global Engagement for recruitment and yield of applicants. The incumbent performs tasks related to the functional and technical aspects of the communication plan related to Student Recruitment, Admissions, Evaluation and Enrollment Management functions. This position provides primary leadership and knowledge regarding communication methods, such as phones, email, text, mass messaging, social media, Chatbot, and other technology such as virtual advising and CRMs. The Communications Counselor Lead collaborates with Enrollment Management units and University constituents to implement shared business processes and meet deadlines. Working under minimal supervision, the incumbent is responsible for maintaining a high level of knowledge regarding communication systems that attract, recruit, and enroll academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. In particular, the Communications Counselor Lead maintains expertise on processes associated with both domestic and international/non-resident admission and enrollment. As a representative for San Jose State University, this incumbent maintains a high level of expertise in requirements, processes, and regulations to facilitate quality customer service and advising in supporting students’ decisions to apply and attend SJSU. The Communications Counselor Lead will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling for prospective students and information shared relative to the admission process for both domestic and international/non-resident graduate and undergraduate students. Key Responsibilities Provides work lead direction to a team of Student Services Professionals on the Communications Team Coordinates, instructs, guides, checks and corrects the work of others in order to maintain levels of productivity, quality and quantity Communicates instructions from manager/director according to a logical progression of work or follows a prepared schedule or protocol Provides input for performance reviews and operational issues Develops, implements and maintains training programs for the Communication Counselors including creation and maintenance of documentation related to the job functions of this unit In collaboration with Associate Director, develops, implements and assesses a communication plan for international and resident applicants. Serves as primary administrator of MySJSU, text, and email messaging. Provides strategic and functional support for the implementation and maintenance of communication platforms including but not limited to CRM tools, Social Media Platforms, Chatbot, MySJSU and SJSUOne Ensures an effective communication process (from recruitment to enrollment) to prospective students and their families and supports the yield process and activities for admitted students Maintains expert knowledge of Enrollment Management programs and services with particular expertise in information related to the needs of international students. Keeps current and interprets California State University (CSU) and SJSU policies, procedures and office practices, by participating in training and working meetings on a regular basis Explains the admission process from point of application to My SJSU account activation to the point of enrollment including processes specific to international applicants. Reliably and accurately communicates this process using a variety of media to students, parents, and campus community members Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent oral and written communication skills. Must possess excellent customer service and public relations skills Advanced knowledge of methods, procedures, practices and activities of the program area Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Excellent and thorough knowledge of English grammar, business writing, punctuation and spelling Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Ability to analyze priorities to effectively assign work tasks across a team of team members Ability to develop and implement procedures to ensure accurate audience identification associated with the administration of a complex communication plan Working knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to identify appropriate audience for a specific communication Ability to effectively prioritize elements of the Enrollment Services Communication Plan Ability to develop content for communication plan elements in collaboration with colleagues from within the department and across campus Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one (1) year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three (3) years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Master’s Degree in higher education or similar field One (1) to two (2) years of supervising or directing work flow of student staff Experience in training groups Compensation Classification: Student Service Professional IV Anticipated Hiring Range: $6,019/month - $6,580/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: August 16, 2024 through September 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Aug 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: 12-Month Faculty Priority Screening Date: October 18, 2024 Recruitment Status: Open Until Filled Appointment Date: California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. CSUMB’s Tanimura & Antle Family Memorial Library is seeking an enthusiastic and innovative Systems & Instruction Librarian to join a collaborative team. This position offers creative opportunities for a forward-looking, pragmatic, and motivated librarian. The successful candidate will coordinate and manage systems and platforms such as the unified library management system (ULMS) and discovery services, website, and electronic resources, as well as provide specialized research consultation, reference service, information literacy instruction, and collection development service. The successful candidate will also serve on library and university committees and participate in shared governance. The Tanimura & Antle Family Memorial Library’s mission is to help prepare knowledgeable, resourceful and responsible citizens for California and the global community by facilitating active exploration, discovery, and synthesis of information. As a teaching library, its faculty librarians manage and deliver active, outcomes-based instructional programs, and support a variety of teaching, learning, research, and creative endeavors. The library’s design co-locates library services with campus programs supporting student success, including peer tutoring, advising and career services, and undergraduate research. We welcome individuals with diverse backgrounds and experiences to join our student-centered team. This 12-month tenure-track appointment is under the direction of the Library Dean. The work schedule will include occasional evening and weekend hours. In this collaborative environment, the successful candidate is responsible for meeting the library and campus criteria for retention, tenure, and promotion in four areas of scholarship: Teaching and Learning; Discovery, Creation, and Integration; Professional Application; and University Service. Applicants are strongly encouraged to review the criteria at: https://csumb.edu/policy/retention-tenure-and-promotion-policy/ and https://csumb.edu/media/csumb/section-editors/human-resources/vi.-LibraryRTPStandardsfinal2019.pdf For additional information see: https://csumb.edu/library/ RESPONSIBILITIES : Electronic Resources Manages the full life cycle of electronic resources including trials, subscriptions, database administration, proxy server configuration, and troubleshooting Develops workflows, best practices, and documentation to manage electronic and subscription resources Maintains current knowledge of trends in electronic resources and opportunities to serve users’ changing needs Unified Library Management System (ULMS) and Discovery Service Serves as the administrator and main technical lead for the Library’s Ex Libris Alma/Primo VE library management system and discovery service Tests and implements new functionality, upgrades, and configurations to optimize user experience and discovery of library resources Leads the development of workflows, policies, procedures, training, and documentation Library Website and Systems Serves as primary library website editor. Maintains site, updates pages, and manages integrations with other systems such as the discovery service Acts as liaison with University Communications and Enterprise Application personnel Implements and supports other third-party systems as appropriate Research and Instruction Serves as library liaison to assigned academic departments (to be determined)--provides information literacy instruction, research consultations, and collection development service Provides in person and virtual reference service Other Responsibilities Collects and provides library resource usage data and statistics Contributes to committee and governance work at the library, university, and system levels Demonstrates a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities Maintains current knowledge of trends and priorities in library systems, including accessibility Performs other duties as assigned The items listed below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. MINIMUM QUALIFICATIONS: Master's degree in information and/or library science from an ALA-accredited school, or equivalent degree if earned from outside the U.S. or Canada, by the time of appointment Experience managing library systems including a library management system, electronic resources management tools, and website content management system Experience developing workflows, policies, procedures, and documentation Understanding of emerging issues, trends, and standards in librarianship Excellent organizational, interpersonal, analytical, communication, presentation, and decision-making skills Demonstrated success working both independently and in a collaborative library or educational setting Experience and/or commitment to effectively work with students, faculty, and community members from diverse backgrounds, including but not limited to persons of color, persons with disabilities, members of the LGBTQ+ community, and others Commitment to furthering CSUMB’s values and ideals, as identified in the CSUMB Founding Vision Statement Commitment to engage in scholarly and professional activities worthy of promotion and tenure Excellent organizational and project management skills PREFERRED QUALIFICATIONS: Demonstrated experience collaborating with academic programs and/or faculty at an institution of higher of education Experience providing information literacy instruction in a classroom or group training setting, with an understanding of instructional design principles Collection development experience Active involvement in professional development activities with record of scholarly contributions and achievements in the profession Knowledge of trends and issues in library systems and e-resource administration SPECIAL CONDITIONS OF EMPLOYMENT: All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. The incumbent is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Working in the State of California is a condition of employment. COMPENSATION: Anticipated Hiring Salary Range: $7,127 - $7,500 mo CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. BENEFITS : CSUMB offers a premium benefit package that includes outstanding health, dental & vision plans; a fee waiver education program; and membership in the California Public Employees Retirement System (CalPERS). For more information, visit: Employee Benefits Summary . Additionally, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Schoonover Employee Housing for more information . APPLICATION PROCEDURE: For full consideration, applicants must complete the required online application and submit required documents by the priority screening date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or humanresources@csumb.edu. GENERAL INFORMATION: CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER: CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 07, 2024
Classification: 12-Month Faculty Priority Screening Date: October 18, 2024 Recruitment Status: Open Until Filled Appointment Date: California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. CSUMB’s Tanimura & Antle Family Memorial Library is seeking an enthusiastic and innovative Systems & Instruction Librarian to join a collaborative team. This position offers creative opportunities for a forward-looking, pragmatic, and motivated librarian. The successful candidate will coordinate and manage systems and platforms such as the unified library management system (ULMS) and discovery services, website, and electronic resources, as well as provide specialized research consultation, reference service, information literacy instruction, and collection development service. The successful candidate will also serve on library and university committees and participate in shared governance. The Tanimura & Antle Family Memorial Library’s mission is to help prepare knowledgeable, resourceful and responsible citizens for California and the global community by facilitating active exploration, discovery, and synthesis of information. As a teaching library, its faculty librarians manage and deliver active, outcomes-based instructional programs, and support a variety of teaching, learning, research, and creative endeavors. The library’s design co-locates library services with campus programs supporting student success, including peer tutoring, advising and career services, and undergraduate research. We welcome individuals with diverse backgrounds and experiences to join our student-centered team. This 12-month tenure-track appointment is under the direction of the Library Dean. The work schedule will include occasional evening and weekend hours. In this collaborative environment, the successful candidate is responsible for meeting the library and campus criteria for retention, tenure, and promotion in four areas of scholarship: Teaching and Learning; Discovery, Creation, and Integration; Professional Application; and University Service. Applicants are strongly encouraged to review the criteria at: https://csumb.edu/policy/retention-tenure-and-promotion-policy/ and https://csumb.edu/media/csumb/section-editors/human-resources/vi.-LibraryRTPStandardsfinal2019.pdf For additional information see: https://csumb.edu/library/ RESPONSIBILITIES : Electronic Resources Manages the full life cycle of electronic resources including trials, subscriptions, database administration, proxy server configuration, and troubleshooting Develops workflows, best practices, and documentation to manage electronic and subscription resources Maintains current knowledge of trends in electronic resources and opportunities to serve users’ changing needs Unified Library Management System (ULMS) and Discovery Service Serves as the administrator and main technical lead for the Library’s Ex Libris Alma/Primo VE library management system and discovery service Tests and implements new functionality, upgrades, and configurations to optimize user experience and discovery of library resources Leads the development of workflows, policies, procedures, training, and documentation Library Website and Systems Serves as primary library website editor. Maintains site, updates pages, and manages integrations with other systems such as the discovery service Acts as liaison with University Communications and Enterprise Application personnel Implements and supports other third-party systems as appropriate Research and Instruction Serves as library liaison to assigned academic departments (to be determined)--provides information literacy instruction, research consultations, and collection development service Provides in person and virtual reference service Other Responsibilities Collects and provides library resource usage data and statistics Contributes to committee and governance work at the library, university, and system levels Demonstrates a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities Maintains current knowledge of trends and priorities in library systems, including accessibility Performs other duties as assigned The items listed below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. MINIMUM QUALIFICATIONS: Master's degree in information and/or library science from an ALA-accredited school, or equivalent degree if earned from outside the U.S. or Canada, by the time of appointment Experience managing library systems including a library management system, electronic resources management tools, and website content management system Experience developing workflows, policies, procedures, and documentation Understanding of emerging issues, trends, and standards in librarianship Excellent organizational, interpersonal, analytical, communication, presentation, and decision-making skills Demonstrated success working both independently and in a collaborative library or educational setting Experience and/or commitment to effectively work with students, faculty, and community members from diverse backgrounds, including but not limited to persons of color, persons with disabilities, members of the LGBTQ+ community, and others Commitment to furthering CSUMB’s values and ideals, as identified in the CSUMB Founding Vision Statement Commitment to engage in scholarly and professional activities worthy of promotion and tenure Excellent organizational and project management skills PREFERRED QUALIFICATIONS: Demonstrated experience collaborating with academic programs and/or faculty at an institution of higher of education Experience providing information literacy instruction in a classroom or group training setting, with an understanding of instructional design principles Collection development experience Active involvement in professional development activities with record of scholarly contributions and achievements in the profession Knowledge of trends and issues in library systems and e-resource administration SPECIAL CONDITIONS OF EMPLOYMENT: All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. The incumbent is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Working in the State of California is a condition of employment. COMPENSATION: Anticipated Hiring Salary Range: $7,127 - $7,500 mo CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. BENEFITS : CSUMB offers a premium benefit package that includes outstanding health, dental & vision plans; a fee waiver education program; and membership in the California Public Employees Retirement System (CalPERS). For more information, visit: Employee Benefits Summary . Additionally, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Schoonover Employee Housing for more information . APPLICATION PROCEDURE: For full consideration, applicants must complete the required online application and submit required documents by the priority screening date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or humanresources@csumb.edu. GENERAL INFORMATION: CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER: CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Assistant Director reports to the Associate Dean/ Director of Student Conduct and Ethical Development. Possessing progressively responsible administrative experience in coordinating student disciplinary case management, initiating student development and educational programs, and peer education programs, the incumbent will review, investigate, develop thorough investigative reports, adjudicate, develop and implement intentional disciplinary and educational sanctions, and manage an independent caseload of alleged violations to the Standards for Student Conduct. This position works collaboratively with numerous campus partners and may be asked to present workshops and other educational programs to students, faculty and staff. Responsibilities include, but are not limited to: Student Conduct Investigation, Adjudication and Case Management and Recordkeeping The Assistant Director reports to the Associate Dean/Director of Student Conduct and Ethical Development. Possessing strong understanding of and able to apply student development theory, experience in coordinating student development and educational programs and peer education programs, possessing progressively responsible administrative experience with student disciplinary case management and/or case management in a related field serving similar and diverse populations, the incumbent will review, investigate, develop thorough investigative reports, adjudicate, develop independent caseload of alleged violations to the Standards for Student Conduct. Possessing high ethical and confidentiality standards, the incumbent is responsible for developing, reviewing and employing written correspondences explaining and clarifying complex policies and procedures regarding student disciplinary policies, procedures and follow-up correspondences including, but not limited to notices of investigation, conferences, sanction completion notices and any other correspondences related to the processing of student disciplinary matters. The incumbent also works in partnership with faculty, the Office of Title IX & Gender Equity, University Police, Department of Housing & Residence Education, Office of the Registrar (Records, Registration and Evaluations), Office of Student Engagement, Counseling and Psychological Services, the CARE (Campus Assessment, Response & Education) Team, Alcohol, Tobacco and Other Drugs (ATOD) Committee, the Chancellor’s Office and other agents of the student success and campus safety as necessary in response to case, crisis, and/or the completion of sanctions. This position performs duties under limited supervision and works independently to utilize a developmental approach to the enforcement of the Standards for Student Conduct, utilizing Executive Order 1098-Revised, often interfacing additional CSU policies and procedures and CSUSB policies. The Assistant Director will collaborate with the Department of Housing and Residential Education (DHRE) in the management and adjudication of housing referrals. The incumbent will assist with the recruitment and training of hearing officers and will represent the University during hearings. The incumbent will work collaboratively with on and off campus entities to refer students to appropriate resources. Further, they will maintain accurate files of disciplinary proceedings, will complete case entry into Maxient database and will utilize PeopleSoft to access sensitive student data. Incumbent maintains security of statistical and confidential records in compliance with FERPA and the Clery Act. Student Development and Learning, Educational Sanctions, Prevention Initiatives, Learning Outcomes and Assessment Committed to student learning, development, retention, success (personal, academic, career and civic responsibility-driven), and social justice , the incumbent will take initiative in forging partnerships with academic and non-academic departments, parents, and community members, develop and implement creative educational sanctions, collaborative proactive, responsive and intentional intervention and prevention education programs, initiatives, and presentations, including, but not limited to, those related to re-directing student behavior, civility, alcohol and drug education, academic integrity, ethics, the advancement of students’ personal academic and career goals, linkages of support/care outreach efforts, striving to maximize student potential, mentoring/success coach initiatives, promulgating institutional values and creating pathways for students to be positively connected to and involved in the campus and surrounding community. The incumbent will assist in the development of student learning goals, outcomes and the implementation of and analysis of assessment measures to develop and refine evidence-based initiatives and programs. This includes developing educational brochures, assisting with updates for the offices’ website and the creation of new website information with appropriate links and supporting documents. With the expansion of proactive educational initiatives and programs, the incumbent will track student participation, manage proactive correspondences with program participants and track the office’s response to any reported concerns and referrals involving CARE team efforts. The incumbent will develop and analyze reports related to caseload, types of cases, achievement of learning outcomes and trends as requested. The Assistant Director will advance marketing initiatives as well as the expansion of educational presentation opportunities for faculty, staff, administrators, student and student organizations (in and out of the classroom) at CSUSB and the Palm Desert campus. The incumbent will research, seek and manage grant and other outside funding sources whenever possible to advance the office’s efforts. The incumbent will design, initiate and advise the office’s peer education student organization and develop collaborative initiatives with student organizations and Greek organizations. General Administrative Support for Office Operations, Collaboration and Participation The Assistant Director will represent the Director at meetings upon request, serves on institutional committees and represents the office on committees, and collaborates and provides guidance when necessary. Incumbent will provide leadership in the absence of the Associate Dean/Director. This includes, but is not limited to, assessing the need to implement immediate interim suspensions, or implement safety measures and/or remedies. Assessment and Compliance Reporting Assist with collecting, reporting and maintaining statistical and confidential records, assist with analyzing student behavioral trends to develop evidence based proactive and reactive approaches to aid in student success, development and retention. Supervision of Graduate / Para-Professional Staff In addition to other duties as assigned, the Assistant Director will assist with the selection, supervision and training of the office’s paraprofessionals (Graduate Assistant and/or student assistants) whereby the promotion of student learning outcomes, development opportunities and collaborative co-curricular academic-work learning opportunities, whenever possible, will be foundational to the work experience of the office’s paraprofessional staff. Minimum Qualifications: Required Education and Experience Bachelor's degree and 2-5 years of professional and supervisory experience are required. Combination of education and experience required to perform the duties of the assigned position. Required Qualifications Demonstrated skill and experience with case management, individual counseling or advising, behavioral interventions, crisis management, incident reporting and response, and/or support services. Excellent interpersonal relationship skills and excellent written and oral communication skills. Strong organizational, interpersonal and conflict management skills. Ability to assess information regarding potential risks and/or persons of concern. Ability to work cooperatively and collaboratively within a diverse team environment including students, faculty, administrators, staff, and community members is required. Working knowledge of multicultural issues and concepts. Strong presentation skills and/or teaching experience. Ability to interpret policy and procedures to a variety of audiences. Must be able to develop and lead proactive educational initiatives and programs (including, but not limited to, academic integrity, alcohol and drug education, and ethical decision-making). Ability to exercise sound judgement. Demonstrated ability to work one-on-one with students, particularly regarding issues where conflict or sensitive referrals are involved. Knowledge, experience, and ability to work comfortably with students experiencing distress, personal crisis, trauma, and/or mental health concerns. Excellent interpersonal communication skills and ability to work well in a team-oriented environment. Understanding and ability to maintain a high degree of confidentially in compliance with privacy restrictions. Experience in program development is preferred, along with grant writing. Ability to develop and maintain effective partnerships with campus departments and resources, community resource agencies, and constituent groups. Working knowledge of Title 5 Section 41301 of the California Education Code is required. Familiarity with state and federal laws and regulations that are relevant to higher education (FERPA, Title IX, HIPAA, etc.). The ability to research, understand and apply a variety of state, federal, CSU, and CSUSB policies and procedures where specific guidelines may not exist as well as have a comprehensive understanding of the Family Education Rights to Privacy Act and its impact on the student conduct system and student educational records as well as the Jeanne Clery Act and the reporting obligations. Ability to operate standard office equipment. A working knowledge of software programs such as MS Word, Excel, Microsoft PowerPoint, MS Outlook, PeopleSoft, Adobe Acrobat Reader, and the Internet is essential. Reading and comprehending, writing, communicating verbally, reasoning and analyzing. Must be able to work additional hours, including occasional holidays and weekends, and adjust working hours to meet special assignments. May be called back periodically to perform work as needed on an emergency basis. May require occasional travel between San Bernardino campus and Palm Desert campus. Preferred Qualifications Master's degree in higher education administration, college student personnel, counseling, or a related field At least one year of previous student conduct experience or equivalent is preferred, Familiarity with Maxient or other student conduct / case management databases. Previous experience working with college students on decision-making related to developmental skills. Experience working with students in crisis or high-stress situations. Experience with web design or content management systems would be helpful. Possess the equivalent to two years of experience in higher education at the professional level, preferably in a comprehensive and educationally driven student conduct administration unit in higher education (and/or related case management) developing and implementing educational opportunities and programs and/or resources, supports, and interventions in related fields of practice, and supervision of paraprofessional staff members. Special Conditions Must be able to work additional hours, including occasional holidays and weekends, and adjust working hours to meet special assignments. May be called back periodically to perform work as needed on an emergency basis. Will be required to travel between the San Bernardino and Palm Desert Campuses to meet and provide presentations to students Compensation and Benefits: Anticipated Hiring Range: $ 6,916 - $7,250 per month Classification Salary Range: $3,938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. MPP: First considerations will be given to candidates who apply by Thursday, August 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Job Summary: The Assistant Director reports to the Associate Dean/ Director of Student Conduct and Ethical Development. Possessing progressively responsible administrative experience in coordinating student disciplinary case management, initiating student development and educational programs, and peer education programs, the incumbent will review, investigate, develop thorough investigative reports, adjudicate, develop and implement intentional disciplinary and educational sanctions, and manage an independent caseload of alleged violations to the Standards for Student Conduct. This position works collaboratively with numerous campus partners and may be asked to present workshops and other educational programs to students, faculty and staff. Responsibilities include, but are not limited to: Student Conduct Investigation, Adjudication and Case Management and Recordkeeping The Assistant Director reports to the Associate Dean/Director of Student Conduct and Ethical Development. Possessing strong understanding of and able to apply student development theory, experience in coordinating student development and educational programs and peer education programs, possessing progressively responsible administrative experience with student disciplinary case management and/or case management in a related field serving similar and diverse populations, the incumbent will review, investigate, develop thorough investigative reports, adjudicate, develop independent caseload of alleged violations to the Standards for Student Conduct. Possessing high ethical and confidentiality standards, the incumbent is responsible for developing, reviewing and employing written correspondences explaining and clarifying complex policies and procedures regarding student disciplinary policies, procedures and follow-up correspondences including, but not limited to notices of investigation, conferences, sanction completion notices and any other correspondences related to the processing of student disciplinary matters. The incumbent also works in partnership with faculty, the Office of Title IX & Gender Equity, University Police, Department of Housing & Residence Education, Office of the Registrar (Records, Registration and Evaluations), Office of Student Engagement, Counseling and Psychological Services, the CARE (Campus Assessment, Response & Education) Team, Alcohol, Tobacco and Other Drugs (ATOD) Committee, the Chancellor’s Office and other agents of the student success and campus safety as necessary in response to case, crisis, and/or the completion of sanctions. This position performs duties under limited supervision and works independently to utilize a developmental approach to the enforcement of the Standards for Student Conduct, utilizing Executive Order 1098-Revised, often interfacing additional CSU policies and procedures and CSUSB policies. The Assistant Director will collaborate with the Department of Housing and Residential Education (DHRE) in the management and adjudication of housing referrals. The incumbent will assist with the recruitment and training of hearing officers and will represent the University during hearings. The incumbent will work collaboratively with on and off campus entities to refer students to appropriate resources. Further, they will maintain accurate files of disciplinary proceedings, will complete case entry into Maxient database and will utilize PeopleSoft to access sensitive student data. Incumbent maintains security of statistical and confidential records in compliance with FERPA and the Clery Act. Student Development and Learning, Educational Sanctions, Prevention Initiatives, Learning Outcomes and Assessment Committed to student learning, development, retention, success (personal, academic, career and civic responsibility-driven), and social justice , the incumbent will take initiative in forging partnerships with academic and non-academic departments, parents, and community members, develop and implement creative educational sanctions, collaborative proactive, responsive and intentional intervention and prevention education programs, initiatives, and presentations, including, but not limited to, those related to re-directing student behavior, civility, alcohol and drug education, academic integrity, ethics, the advancement of students’ personal academic and career goals, linkages of support/care outreach efforts, striving to maximize student potential, mentoring/success coach initiatives, promulgating institutional values and creating pathways for students to be positively connected to and involved in the campus and surrounding community. The incumbent will assist in the development of student learning goals, outcomes and the implementation of and analysis of assessment measures to develop and refine evidence-based initiatives and programs. This includes developing educational brochures, assisting with updates for the offices’ website and the creation of new website information with appropriate links and supporting documents. With the expansion of proactive educational initiatives and programs, the incumbent will track student participation, manage proactive correspondences with program participants and track the office’s response to any reported concerns and referrals involving CARE team efforts. The incumbent will develop and analyze reports related to caseload, types of cases, achievement of learning outcomes and trends as requested. The Assistant Director will advance marketing initiatives as well as the expansion of educational presentation opportunities for faculty, staff, administrators, student and student organizations (in and out of the classroom) at CSUSB and the Palm Desert campus. The incumbent will research, seek and manage grant and other outside funding sources whenever possible to advance the office’s efforts. The incumbent will design, initiate and advise the office’s peer education student organization and develop collaborative initiatives with student organizations and Greek organizations. General Administrative Support for Office Operations, Collaboration and Participation The Assistant Director will represent the Director at meetings upon request, serves on institutional committees and represents the office on committees, and collaborates and provides guidance when necessary. Incumbent will provide leadership in the absence of the Associate Dean/Director. This includes, but is not limited to, assessing the need to implement immediate interim suspensions, or implement safety measures and/or remedies. Assessment and Compliance Reporting Assist with collecting, reporting and maintaining statistical and confidential records, assist with analyzing student behavioral trends to develop evidence based proactive and reactive approaches to aid in student success, development and retention. Supervision of Graduate / Para-Professional Staff In addition to other duties as assigned, the Assistant Director will assist with the selection, supervision and training of the office’s paraprofessionals (Graduate Assistant and/or student assistants) whereby the promotion of student learning outcomes, development opportunities and collaborative co-curricular academic-work learning opportunities, whenever possible, will be foundational to the work experience of the office’s paraprofessional staff. Minimum Qualifications: Required Education and Experience Bachelor's degree and 2-5 years of professional and supervisory experience are required. Combination of education and experience required to perform the duties of the assigned position. Required Qualifications Demonstrated skill and experience with case management, individual counseling or advising, behavioral interventions, crisis management, incident reporting and response, and/or support services. Excellent interpersonal relationship skills and excellent written and oral communication skills. Strong organizational, interpersonal and conflict management skills. Ability to assess information regarding potential risks and/or persons of concern. Ability to work cooperatively and collaboratively within a diverse team environment including students, faculty, administrators, staff, and community members is required. Working knowledge of multicultural issues and concepts. Strong presentation skills and/or teaching experience. Ability to interpret policy and procedures to a variety of audiences. Must be able to develop and lead proactive educational initiatives and programs (including, but not limited to, academic integrity, alcohol and drug education, and ethical decision-making). Ability to exercise sound judgement. Demonstrated ability to work one-on-one with students, particularly regarding issues where conflict or sensitive referrals are involved. Knowledge, experience, and ability to work comfortably with students experiencing distress, personal crisis, trauma, and/or mental health concerns. Excellent interpersonal communication skills and ability to work well in a team-oriented environment. Understanding and ability to maintain a high degree of confidentially in compliance with privacy restrictions. Experience in program development is preferred, along with grant writing. Ability to develop and maintain effective partnerships with campus departments and resources, community resource agencies, and constituent groups. Working knowledge of Title 5 Section 41301 of the California Education Code is required. Familiarity with state and federal laws and regulations that are relevant to higher education (FERPA, Title IX, HIPAA, etc.). The ability to research, understand and apply a variety of state, federal, CSU, and CSUSB policies and procedures where specific guidelines may not exist as well as have a comprehensive understanding of the Family Education Rights to Privacy Act and its impact on the student conduct system and student educational records as well as the Jeanne Clery Act and the reporting obligations. Ability to operate standard office equipment. A working knowledge of software programs such as MS Word, Excel, Microsoft PowerPoint, MS Outlook, PeopleSoft, Adobe Acrobat Reader, and the Internet is essential. Reading and comprehending, writing, communicating verbally, reasoning and analyzing. Must be able to work additional hours, including occasional holidays and weekends, and adjust working hours to meet special assignments. May be called back periodically to perform work as needed on an emergency basis. May require occasional travel between San Bernardino campus and Palm Desert campus. Preferred Qualifications Master's degree in higher education administration, college student personnel, counseling, or a related field At least one year of previous student conduct experience or equivalent is preferred, Familiarity with Maxient or other student conduct / case management databases. Previous experience working with college students on decision-making related to developmental skills. Experience working with students in crisis or high-stress situations. Experience with web design or content management systems would be helpful. Possess the equivalent to two years of experience in higher education at the professional level, preferably in a comprehensive and educationally driven student conduct administration unit in higher education (and/or related case management) developing and implementing educational opportunities and programs and/or resources, supports, and interventions in related fields of practice, and supervision of paraprofessional staff members. Special Conditions Must be able to work additional hours, including occasional holidays and weekends, and adjust working hours to meet special assignments. May be called back periodically to perform work as needed on an emergency basis. Will be required to travel between the San Bernardino and Palm Desert Campuses to meet and provide presentations to students Compensation and Benefits: Anticipated Hiring Range: $ 6,916 - $7,250 per month Classification Salary Range: $3,938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. MPP: First considerations will be given to candidates who apply by Thursday, August 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Associate Director for Admissions Operations Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, September 1, 2024 @ 11:55pm PST Hiring Preference Not Applicable Position Summary The Associate Director for Admissions Operations reports to the Executive Director of Admissions, Outreach, and Orientation and supervises the undergraduate application and admissions processing team. They are responsible for administering undergraduate admissions processing, compliance with Title 5, processes and procedures related to admissions appeals, and data reporting. The Associate Director for Admissions Operations participates in strategic decision making and oversees several critical operations (e.g. Cal State Apply, Veteran admissions). They are responsible for the management and oversight of one of four primary areas that make up the Office of Admissions & Outreach and Orientation. They represent the office on local and state-wide committees and serve as the point person for Admissions & Outreach and Orientation when the Executive Director is not available. The Associate Director is responsible for planning, directing, and evaluating the Student Admissions Module systems to support a comprehensive annual plan that aligns with the University Strategic plan and Enrollment Initiatives. They provide technical leadership for the variety of systems which support Student Admission Records including PeopleSoft, Student Success Planner software, CRM, communications solutions, Smartsheets, and OnBase as well as the numerous integrations with other CSU, State, and campus systems. The Associate Director oversees the technical processes for the Student Admissions module which includes the following activities: activating admissions cycles for each semester, maintaining student groups, assigning appropriate student checklists, overseeing the student admissions cycle, and other critical admissions processes. They organize all data required for data requests including federal and state mandated audits. The Associate Director cultivates effective partnerships with key on-campus and off-campus units (e.g. Information Resource Technology, Office of the University Registrar, Financial Aid, Bursar’s Office, Academic Advising, Academic Affairs, Federal and State contacts, and the CSU Chancellor’s Office) in support of strategic goals. Through the continued close collaboration with campus partners, the Senior Associate Director will facilitate discussion, listen to issues and ideas brought forward, and analyze required components necessary to establish support across campus. The Associate Director is jointly responsible for the daily management of the Admissions & Outreach and Orientation, providing staff training, feedback, direction, prioritization, performance reviews, discipline, and other related management duties. They conduct department budget reviews and recommendations, manage Admissions operations, and supervise Admissions staff members. The Associate Director is responsible for planning, directing, and evaluating the systems and project support for student success related systems and centralized services in support of the University strategic plan. They provide project management and operational leadership for the variety of Admissions processes. FLSA : Exempt (Not Eligible for Overtime) Anticipated Hiring Range : $5,830 per month - $7,920 per month CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-will) Time Base : Full-Time Work Hours : Monday through Friday, 8AM through 5PM (Hours may vary depending on department needs). Partial telework schedule may be available after training period, subject to management approval. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Required Qualifications Education: Bachelor’s Degree from an accredited four-year college or university or equivalent work experience. Experience: Experience supervising or providing lead work direction to staff. Experience resolving complex organizational, policy, or procedural problems. Knowledge, Skills, and Abilities: Thorough knowledge of the policies, procedures, and practices of admissions processing and admissions outreach and recruitment. General knowledge of the policies, practices, and activities of other student services programs. General knowledge of the principles, problems, and methods of public administration including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Excellent analytical and problem-solving skills. Excellent organizational and time-management skills with the ability to adjust priorities as needed to meet changing and overlapping deadlines. Strong leadership skills with the ability to provide oversight, training, and guidance to others. Strong interpersonal skills with the ability to establish and maintain effective working relationships within a diverse environment. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check Preferred Qualifications Master’s Degree or equivalent. Five (5) years of progressively responsible experience in undergraduate admissions processing. Thorough understanding of admissions requirements affecting veteran students and veteran related documentation. Five (5) or more years of experience working in admissions. Knowledge of PeopleSoft (CMS) administrative software systems. Working knowledge of international admission processes. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 09, 2024
Working Title: Associate Director for Admissions Operations Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, September 1, 2024 @ 11:55pm PST Hiring Preference Not Applicable Position Summary The Associate Director for Admissions Operations reports to the Executive Director of Admissions, Outreach, and Orientation and supervises the undergraduate application and admissions processing team. They are responsible for administering undergraduate admissions processing, compliance with Title 5, processes and procedures related to admissions appeals, and data reporting. The Associate Director for Admissions Operations participates in strategic decision making and oversees several critical operations (e.g. Cal State Apply, Veteran admissions). They are responsible for the management and oversight of one of four primary areas that make up the Office of Admissions & Outreach and Orientation. They represent the office on local and state-wide committees and serve as the point person for Admissions & Outreach and Orientation when the Executive Director is not available. The Associate Director is responsible for planning, directing, and evaluating the Student Admissions Module systems to support a comprehensive annual plan that aligns with the University Strategic plan and Enrollment Initiatives. They provide technical leadership for the variety of systems which support Student Admission Records including PeopleSoft, Student Success Planner software, CRM, communications solutions, Smartsheets, and OnBase as well as the numerous integrations with other CSU, State, and campus systems. The Associate Director oversees the technical processes for the Student Admissions module which includes the following activities: activating admissions cycles for each semester, maintaining student groups, assigning appropriate student checklists, overseeing the student admissions cycle, and other critical admissions processes. They organize all data required for data requests including federal and state mandated audits. The Associate Director cultivates effective partnerships with key on-campus and off-campus units (e.g. Information Resource Technology, Office of the University Registrar, Financial Aid, Bursar’s Office, Academic Advising, Academic Affairs, Federal and State contacts, and the CSU Chancellor’s Office) in support of strategic goals. Through the continued close collaboration with campus partners, the Senior Associate Director will facilitate discussion, listen to issues and ideas brought forward, and analyze required components necessary to establish support across campus. The Associate Director is jointly responsible for the daily management of the Admissions & Outreach and Orientation, providing staff training, feedback, direction, prioritization, performance reviews, discipline, and other related management duties. They conduct department budget reviews and recommendations, manage Admissions operations, and supervise Admissions staff members. The Associate Director is responsible for planning, directing, and evaluating the systems and project support for student success related systems and centralized services in support of the University strategic plan. They provide project management and operational leadership for the variety of Admissions processes. FLSA : Exempt (Not Eligible for Overtime) Anticipated Hiring Range : $5,830 per month - $7,920 per month CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-will) Time Base : Full-Time Work Hours : Monday through Friday, 8AM through 5PM (Hours may vary depending on department needs). Partial telework schedule may be available after training period, subject to management approval. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Required Qualifications Education: Bachelor’s Degree from an accredited four-year college or university or equivalent work experience. Experience: Experience supervising or providing lead work direction to staff. Experience resolving complex organizational, policy, or procedural problems. Knowledge, Skills, and Abilities: Thorough knowledge of the policies, procedures, and practices of admissions processing and admissions outreach and recruitment. General knowledge of the policies, practices, and activities of other student services programs. General knowledge of the principles, problems, and methods of public administration including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Excellent analytical and problem-solving skills. Excellent organizational and time-management skills with the ability to adjust priorities as needed to meet changing and overlapping deadlines. Strong leadership skills with the ability to provide oversight, training, and guidance to others. Strong interpersonal skills with the ability to establish and maintain effective working relationships within a diverse environment. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check Preferred Qualifications Master’s Degree or equivalent. Five (5) years of progressively responsible experience in undergraduate admissions processing. Thorough understanding of admissions requirements affecting veteran students and veteran related documentation. Five (5) or more years of experience working in admissions. Knowledge of PeopleSoft (CMS) administrative software systems. Working knowledge of international admission processes. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services works independently to maintain administrative and financial aspects of resident accounts, including resident advising on licensing, and financial matters related to housing debts and other SJSU debts when applicable. The incumbent oversees resident licensing process, which includes resident applications and communication, along with cancellations, frosh live-on requirement exemption process, maintaining resident files, building out business operation processes in Portal X, and database set up for new processes. Key Responsibilities Updates application portal annually and as needed, editing pages, and functions and ensures all process rules in StarRez database are correct as determined appropriately to adhere to current business practices for Academic Year, Spring, Summer and Returning Resident application periods. Creates testing environments in Portal X and performs tests for new processes to ensure application function is operating correctly. Creates data subscriptions in Web database in order to automate and streamline specific steps in a department process. Responsible for the application process, including annual updates to the portal, portal edits and integration with CASHNet, MarketPlace, and PeopleSoft. Responsible for creating and implementing new modules, custom fields, emails for new business operation practices and ensures new processes are operating correctly. Updates and maintains the mail merge process and/or auto emails for applications. Includes parent/guardian signature proxy module and auto emails for the Returning Resident process. Develops reports and audits for the StarRez database to ensure accuracy of data. Performs accounting functions pertaining to the StarRez and People Soft (CMS) systems including establishing and overseeing complex billing entries and accounts receivable records and revenue accounts. Oversees Cashiering satellite operations in University Housing Services Ensures the reporting of cash payments over $10,000 is submitted to IRS via appropriate documentation and send notification to resident advising of IRS report. Imports international wire transfers and post payments in CASHNet to be applied to student accounts. Coordinates all aspects of the department resident files for approximately 5,000 current residents and approximately 5,000 former residents. Including creating new file folders for new residents, maintaining files for former residents sent to collection agencies or write-off accounts for Do Not Purge process, ensuring all paperwork is filed. Performs regular audits between CASHNet and StarRez, making updates as necessary. Conducts periodic audits of accounts of automated accounting systems. Oversees charge processing for Conference Housing programs. Responsible for the performance of the work of others while at the same time participating in the work itself. Conducts performance evaluations of employees as designated by the appropriate administrator. Oversees and provides lead direction to student assistants. Knowledge, Skills & Abilities Knowledge of public administration principles, practices and methods. Ability to apply this knowledge to complex programs and/or administrative specialties, including pertinent laws and regulations. Advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Thorough knowledge of word processing, spreadsheet, and database software. Excellent written and oral communication skills. Ability to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling. Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision. Knowledge of computer applications: MS Word, Excel, Access, PowerPoint, and Internet tools. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Required Qualifications Bachelor’s Degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Master’s Degree in Business Administration, Finance, Education or a related field. Five years of progressive experience working with financial operations. Experience with licensing, contracting or leasing. Experience working with a residential management database system. Experience building business operations process in database system. Experience with cashiering services. Supervision experience. Customer Service experience. Experience working in an educational setting. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,431/month - $6,825/month CSU Salary Range: $5,273/month - $9,537/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services works independently to maintain administrative and financial aspects of resident accounts, including resident advising on licensing, and financial matters related to housing debts and other SJSU debts when applicable. The incumbent oversees resident licensing process, which includes resident applications and communication, along with cancellations, frosh live-on requirement exemption process, maintaining resident files, building out business operation processes in Portal X, and database set up for new processes. Key Responsibilities Updates application portal annually and as needed, editing pages, and functions and ensures all process rules in StarRez database are correct as determined appropriately to adhere to current business practices for Academic Year, Spring, Summer and Returning Resident application periods. Creates testing environments in Portal X and performs tests for new processes to ensure application function is operating correctly. Creates data subscriptions in Web database in order to automate and streamline specific steps in a department process. Responsible for the application process, including annual updates to the portal, portal edits and integration with CASHNet, MarketPlace, and PeopleSoft. Responsible for creating and implementing new modules, custom fields, emails for new business operation practices and ensures new processes are operating correctly. Updates and maintains the mail merge process and/or auto emails for applications. Includes parent/guardian signature proxy module and auto emails for the Returning Resident process. Develops reports and audits for the StarRez database to ensure accuracy of data. Performs accounting functions pertaining to the StarRez and People Soft (CMS) systems including establishing and overseeing complex billing entries and accounts receivable records and revenue accounts. Oversees Cashiering satellite operations in University Housing Services Ensures the reporting of cash payments over $10,000 is submitted to IRS via appropriate documentation and send notification to resident advising of IRS report. Imports international wire transfers and post payments in CASHNet to be applied to student accounts. Coordinates all aspects of the department resident files for approximately 5,000 current residents and approximately 5,000 former residents. Including creating new file folders for new residents, maintaining files for former residents sent to collection agencies or write-off accounts for Do Not Purge process, ensuring all paperwork is filed. Performs regular audits between CASHNet and StarRez, making updates as necessary. Conducts periodic audits of accounts of automated accounting systems. Oversees charge processing for Conference Housing programs. Responsible for the performance of the work of others while at the same time participating in the work itself. Conducts performance evaluations of employees as designated by the appropriate administrator. Oversees and provides lead direction to student assistants. Knowledge, Skills & Abilities Knowledge of public administration principles, practices and methods. Ability to apply this knowledge to complex programs and/or administrative specialties, including pertinent laws and regulations. Advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Thorough knowledge of word processing, spreadsheet, and database software. Excellent written and oral communication skills. Ability to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling. Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision. Knowledge of computer applications: MS Word, Excel, Access, PowerPoint, and Internet tools. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Required Qualifications Bachelor’s Degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Master’s Degree in Business Administration, Finance, Education or a related field. Five years of progressive experience working with financial operations. Experience with licensing, contracting or leasing. Experience working with a residential management database system. Experience building business operations process in database system. Experience with cashiering services. Supervision experience. Customer Service experience. Experience working in an educational setting. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,431/month - $6,825/month CSU Salary Range: $5,273/month - $9,537/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. The University: One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts nearly 400,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 12,000 jobs each year. CSUN is a designated Minority-Serving and Hispanic-Serving Institution, nationally recognized for success in serving a diverse student body. The Association of Public and Land-grant Universities named CSUN an Innovation and Economic Prosperity University, the Wall Street Journal ranked CSUN third in the nation for the university’s diverse learning environment, and CSUN is the nation’s seventh-ranked school on CollegeNet’s 2021 Social Mobility Index. About the College: California State University, Northridge is conducting a search for an Associate Dean of the David Nazarian College of Business and Economics. Serving 300 graduate students and approximately 6,400 undergraduate majors with degrees in Accounting, Information Systems, Economics and Business Administration with concentrations in Business Analytics, Business Law, Finance, Financial Planning, Global Supply Chain, Insurance, Management, Marketing, Operations Management and Real Estate. The College is among the largest full-time undergraduate business programs in the United States. The College currently consists of seven departments: Accounting; Business Law; Economics; Finance, Financial Planning, and Insurance; Management; Marketing; and Systems and Operations Management. The College employs approximately 95 full-time and 50 part-time faculty. Additional information about the College is available at https://www.csun.edu/nazarian. About the Position: The Associate Dean interprets and executes academic policies and regulations of the University and the College. Oversees the College programs and provides creative and effective leadership on curriculum development and delivery, student advising, and academic standards. Oversees and manages the office of the Associate Dean, the College Student Services Center and EOP Satellite, the Business Honors Program, College tutoring services, the College Campus Quality Fee application and reporting, community college and high school outreach and recruitment efforts, curriculum assessment and assurance of learning. Leads the College student success initiatives to improve student engagement, increase graduation rates, reduce DFU rates in courses, close the equity gap for traditionally underrepresented students, facilitates the College scholarship process, and works closely with Associated Students and business senators on various initiatives. Oversees Leaders in Alliance which is a group of College club presidents and led by Associated Students business senators. Works closely with partners across the University to manage challenging student cases and support students in crisis. At the University level, the Associate Dean represents the College at the Educational Policies and Graduate Studies Committees; and at the College level, serves as the Chair of the College Assurance of Learning and Accreditation Steering Committee, leads the scholarship committee, and coordinates the College commencement ceremony, recruitment events, and related activities. The Associate Dean is a member of Administrative Council and also serves as an ex-officio member of the Curriculum Management and Policy Committee, the College Graduate Committee, and the College Academic Technology Committee. The Associate Dean co-leads AACSB accreditation, represents the Dean in the Dean’s absence, and performs other duties as assigned. Makes independent recommendations to the dean on all college matters. As a leader, demonstrates a commitment to student success that is mission-aligned with the university’s vision, values and priorities. As an academic administrator, demonstrates a commitment to and ability to implement CSUN’s Leadership Principles: https://www.csun.edu/sites/default/files/CSUN_Leadership_Principles.pdf Required Qualifications: Earned PhD within a business or related discipline from an accredited institution. Credentials and experience for a faculty appointment at the rank of professor with tenure in one of the departments of the College. Three or more years of increasingly responsible academic leadership at the level of department chair or equivalent, or higher. Level of scholarly productivity over the last five years that meets CSUN's AACSB accreditation requirement for scholarly academic status (Faculty Qualification Criteria). Demonstrated ability to lead teams and committees with a collaborative leadership style. Demonstrated ability in student advisement and mentoring; Demonstrated excellent public relations and communication skills. Demonstrated ability to manage multiple responsibilities effectively and identify and solve organizational problems. Demonstrated record of achievement in working with a diverse community of students, faculty, staff, and administrators. Demonstrated ability to provide effective leadership in responding to the diversity and international character of the University and the College. Effective resource management skills (budget, personnel, facilities). Preferred Qualifications: Successful experience with accreditation procedures and processes. Demonstrated ability to analyze, plan, and implement relevant and visionary programs and experiences for the College. Experience with high-impact practices for student success and retention. Demonstrated experience in academic administration or faculty governance. Demonstrated experience in university-level teaching. Ability to articulate and implement strategic vision of the Dean. Experience leading diverse teams to support the mission and vision of the College. Experience and ability to function in a collective bargaining environment. Demonstrated experience engaging successfully with external stakeholders and partners. Organizational management experience in an accredited institution of higher learning similar to CSUN. Demonstrated ability to provide leadership within a College that values justice, equity, diversity & inclusion, student-centered learning, and interdisciplinary collaboration. Demonstrated commitment to promoting diversity, equity and inclusion in the College. Experience leading organizational change in a dynamic and diverse environment. Successful fundraising and grant generation. Salary/Benefits: Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated hiring salary range is $180,000 - $190,000 per year, dependent upon qualifications and experience. Application Period Applications received through November 6, 2024, will be considered in the initial review and review of applications will continue until the position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the College. Effective Date of Appointment: January 1, 2025 or as soon as possible. How to Apply Candidates should apply by completing the CSUN on-line application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination based on race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Our nondiscrimination policy is set forth in the CSU Nondiscrimination Policy (2023). Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101 Advertised: Sep 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 26, 2024
CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. The University: One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts nearly 400,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 12,000 jobs each year. CSUN is a designated Minority-Serving and Hispanic-Serving Institution, nationally recognized for success in serving a diverse student body. The Association of Public and Land-grant Universities named CSUN an Innovation and Economic Prosperity University, the Wall Street Journal ranked CSUN third in the nation for the university’s diverse learning environment, and CSUN is the nation’s seventh-ranked school on CollegeNet’s 2021 Social Mobility Index. About the College: California State University, Northridge is conducting a search for an Associate Dean of the David Nazarian College of Business and Economics. Serving 300 graduate students and approximately 6,400 undergraduate majors with degrees in Accounting, Information Systems, Economics and Business Administration with concentrations in Business Analytics, Business Law, Finance, Financial Planning, Global Supply Chain, Insurance, Management, Marketing, Operations Management and Real Estate. The College is among the largest full-time undergraduate business programs in the United States. The College currently consists of seven departments: Accounting; Business Law; Economics; Finance, Financial Planning, and Insurance; Management; Marketing; and Systems and Operations Management. The College employs approximately 95 full-time and 50 part-time faculty. Additional information about the College is available at https://www.csun.edu/nazarian. About the Position: The Associate Dean interprets and executes academic policies and regulations of the University and the College. Oversees the College programs and provides creative and effective leadership on curriculum development and delivery, student advising, and academic standards. Oversees and manages the office of the Associate Dean, the College Student Services Center and EOP Satellite, the Business Honors Program, College tutoring services, the College Campus Quality Fee application and reporting, community college and high school outreach and recruitment efforts, curriculum assessment and assurance of learning. Leads the College student success initiatives to improve student engagement, increase graduation rates, reduce DFU rates in courses, close the equity gap for traditionally underrepresented students, facilitates the College scholarship process, and works closely with Associated Students and business senators on various initiatives. Oversees Leaders in Alliance which is a group of College club presidents and led by Associated Students business senators. Works closely with partners across the University to manage challenging student cases and support students in crisis. At the University level, the Associate Dean represents the College at the Educational Policies and Graduate Studies Committees; and at the College level, serves as the Chair of the College Assurance of Learning and Accreditation Steering Committee, leads the scholarship committee, and coordinates the College commencement ceremony, recruitment events, and related activities. The Associate Dean is a member of Administrative Council and also serves as an ex-officio member of the Curriculum Management and Policy Committee, the College Graduate Committee, and the College Academic Technology Committee. The Associate Dean co-leads AACSB accreditation, represents the Dean in the Dean’s absence, and performs other duties as assigned. Makes independent recommendations to the dean on all college matters. As a leader, demonstrates a commitment to student success that is mission-aligned with the university’s vision, values and priorities. As an academic administrator, demonstrates a commitment to and ability to implement CSUN’s Leadership Principles: https://www.csun.edu/sites/default/files/CSUN_Leadership_Principles.pdf Required Qualifications: Earned PhD within a business or related discipline from an accredited institution. Credentials and experience for a faculty appointment at the rank of professor with tenure in one of the departments of the College. Three or more years of increasingly responsible academic leadership at the level of department chair or equivalent, or higher. Level of scholarly productivity over the last five years that meets CSUN's AACSB accreditation requirement for scholarly academic status (Faculty Qualification Criteria). Demonstrated ability to lead teams and committees with a collaborative leadership style. Demonstrated ability in student advisement and mentoring; Demonstrated excellent public relations and communication skills. Demonstrated ability to manage multiple responsibilities effectively and identify and solve organizational problems. Demonstrated record of achievement in working with a diverse community of students, faculty, staff, and administrators. Demonstrated ability to provide effective leadership in responding to the diversity and international character of the University and the College. Effective resource management skills (budget, personnel, facilities). Preferred Qualifications: Successful experience with accreditation procedures and processes. Demonstrated ability to analyze, plan, and implement relevant and visionary programs and experiences for the College. Experience with high-impact practices for student success and retention. Demonstrated experience in academic administration or faculty governance. Demonstrated experience in university-level teaching. Ability to articulate and implement strategic vision of the Dean. Experience leading diverse teams to support the mission and vision of the College. Experience and ability to function in a collective bargaining environment. Demonstrated experience engaging successfully with external stakeholders and partners. Organizational management experience in an accredited institution of higher learning similar to CSUN. Demonstrated ability to provide leadership within a College that values justice, equity, diversity & inclusion, student-centered learning, and interdisciplinary collaboration. Demonstrated commitment to promoting diversity, equity and inclusion in the College. Experience leading organizational change in a dynamic and diverse environment. Successful fundraising and grant generation. Salary/Benefits: Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits. The anticipated hiring salary range is $180,000 - $190,000 per year, dependent upon qualifications and experience. Application Period Applications received through November 6, 2024, will be considered in the initial review and review of applications will continue until the position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the College. Effective Date of Appointment: January 1, 2025 or as soon as possible. How to Apply Candidates should apply by completing the CSUN on-line application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination based on race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Our nondiscrimination policy is set forth in the CSU Nondiscrimination Policy (2023). Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101 Advertised: Sep 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $170,000 per year to $185,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator III About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Associate Vice President (AVP) of Financial Services reports to the Vice President, Administration and Finance/Chief Financial Officer (CFO). This position provides effective management and oversight of financial services which includes the following functions: accounting, student financials, procurement, accounts payable, and the University Bay card program. The AVP provides leadership to a diverse financial support staff focused on delivering user-friendly services in an environment that is highly regulated and compliant driven and requires collaboration and transparency. Incumbent is responsible for advising and making recommendations to the Vice President/CFO relative to overall University objectives, policies, and plans whenever financial services is involved. As part of the Administration and Finance leadership team, the AVP collaborates with his/her peers to create innovative solutions to intra-and inter-division issues while focusing on the university’s strategic commitments and major goal of enhancing student success. The position is required to have direct contact with and respond to requests from the President, vice presidents, deans, department heads, other senior campus officials, the Chancellor’s Office and the State of California Controller’s Office. Responsibilities Provide overall leadership and management to the Financial Services team. This includes supervising and providing guidance to direct reports and their staff; creating professional development plans for staff; fostering a culture based on A&F’s core values of integrity, collaboration, respect, empathy, and stewardship; ensuring processes and procedures are in compliance with University, CSU, CA and federal regulations; ensuring accounting functions, general ledger transactions, and reporting functions are performed accurately and on a timely basis; and, promoting continuous process quality management improvements when assessing administrative functions. Financial service activities include serving not only the University, but also auxiliary organizations such as ASI, CSUEB Foundation and Cal State East Bay Educational Foundation and other contracted groups such as the CSUEB Alumni Association and California Compact. The major units under the leadership and management of the AVP include but is not limited to: General Accounting: Includes preparation of annual financial statements and audits, general ledger maintenance, trust fund accounting, donor funds accounting, ASI funds accounting, financial reconciliations, accounts payable, accounts receivables, internal and external financial reporting, expenditure transfers and cash management. Student Financial Services and Systems: Includes receiving payments, disbursements of financial aid and refunds, billings, debt collection and advising, fee waivers and installment payment plans, sponsored registration, Perkins and Nursing pre-loans and exits. Procurement and Support Services: Includes contracts, purchase orders and procurement cards. University Clubs and Bay Card: Includes administration of student club accounts and the University Bay Card program. Develop, update, maintain and implement a strategic plan for the Financial Services team that aligns with the division’s strategic goals and initiatives. Focus is on customer centric process improvements, streamlining business operations for efficiencies and effectiveness, collaboration and transparency. Actively represent Financial Services and Administration and Finance, when requested, on designated university and/or auxiliary committees (e.g. audit chair for Cal State East Bay Foundation) and CSU committees. This includes but is not limited to participation in the Financial Officers Association. Other duties as assigned. Minimum Qualifications Education: Bachelor’s degree in Business Administration, Accounting, Finance, Management or other closely related field; or an equivalent combination of education and experience. Experience: 8-10 years of progressively responsible finance and administration experience of which at least 7 years must have involved direct responsibility for managing a variety of financial and administrative functions that includes supervising professional staff as a mid-to-senior level manager in a medium to large institution/organization. Knowledge, Skills and Abilities: Thorough knowledge of budgeting and resource allocation principles and theories and application in a higher education environment. Knowledge of accounting and budget technology systems including payroll, accounts payable, general ledger and other financial related systems. Ability to function in a complex, high-demand environment, managing multiple priorities simultaneously while setting and achieving goals. Creativity and solution-oriented thinking, comfort adapting to rapidly changing territory and addressing ambiguity. Proven ability to execute change and communicate it clearly. Strong leadership and supervisory skills with experience and ability to lead, manage and mentor a team of professionals and staff. Proven record of hiring, directing and supervising staff in the formulation of goals and objectives, organizing work and workflow, delegating authority, training and evaluating performance. Excellent written and oral communication skills, strong interpersonal skills and the ability to work effectively within financial operations and collaboratively across a diverse campus community. Knowledge of the methods of process improvement and streamlining operations through redesign business practices and performance measurement. Ability to empathize and effectively collaborate with various constituent groups, while keeping in mind customer-centric solutions and the university’s goal of enhancing student success. Knowledge of cost recovery principles and their applications among departments in the University and with outside entities; General Accepted Accounting Principles (GAAP) including all applicable Financial Accounting Standards Board (FASB) and Governmental Accounting Standards Board (GASB) pronouncements; and Single Audit Report preparation actions. Knowledge of federal and state regulations related to cost accounting, sales and use tax, bond issuance and other financial requirements. Must possess and exhibit the highest standards of personal and professional excellence and integrity. Preferred Skills and Knowledge Master’s degree and a Certified Public Accountant (CPA) strongly preferred. Experience working in higher education. Experience with funding models, working with auxiliaries and not for profit entities and the California State University system highly desirable. Working knowledge of Oracle and PeopleSoft software systems is preferred. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Associate Vice President, Financial Services will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Dec 22 2024 Pacific Standard Time Closing Date/Time:
Aug 23, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $170,000 per year to $185,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator III About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Associate Vice President (AVP) of Financial Services reports to the Vice President, Administration and Finance/Chief Financial Officer (CFO). This position provides effective management and oversight of financial services which includes the following functions: accounting, student financials, procurement, accounts payable, and the University Bay card program. The AVP provides leadership to a diverse financial support staff focused on delivering user-friendly services in an environment that is highly regulated and compliant driven and requires collaboration and transparency. Incumbent is responsible for advising and making recommendations to the Vice President/CFO relative to overall University objectives, policies, and plans whenever financial services is involved. As part of the Administration and Finance leadership team, the AVP collaborates with his/her peers to create innovative solutions to intra-and inter-division issues while focusing on the university’s strategic commitments and major goal of enhancing student success. The position is required to have direct contact with and respond to requests from the President, vice presidents, deans, department heads, other senior campus officials, the Chancellor’s Office and the State of California Controller’s Office. Responsibilities Provide overall leadership and management to the Financial Services team. This includes supervising and providing guidance to direct reports and their staff; creating professional development plans for staff; fostering a culture based on A&F’s core values of integrity, collaboration, respect, empathy, and stewardship; ensuring processes and procedures are in compliance with University, CSU, CA and federal regulations; ensuring accounting functions, general ledger transactions, and reporting functions are performed accurately and on a timely basis; and, promoting continuous process quality management improvements when assessing administrative functions. Financial service activities include serving not only the University, but also auxiliary organizations such as ASI, CSUEB Foundation and Cal State East Bay Educational Foundation and other contracted groups such as the CSUEB Alumni Association and California Compact. The major units under the leadership and management of the AVP include but is not limited to: General Accounting: Includes preparation of annual financial statements and audits, general ledger maintenance, trust fund accounting, donor funds accounting, ASI funds accounting, financial reconciliations, accounts payable, accounts receivables, internal and external financial reporting, expenditure transfers and cash management. Student Financial Services and Systems: Includes receiving payments, disbursements of financial aid and refunds, billings, debt collection and advising, fee waivers and installment payment plans, sponsored registration, Perkins and Nursing pre-loans and exits. Procurement and Support Services: Includes contracts, purchase orders and procurement cards. University Clubs and Bay Card: Includes administration of student club accounts and the University Bay Card program. Develop, update, maintain and implement a strategic plan for the Financial Services team that aligns with the division’s strategic goals and initiatives. Focus is on customer centric process improvements, streamlining business operations for efficiencies and effectiveness, collaboration and transparency. Actively represent Financial Services and Administration and Finance, when requested, on designated university and/or auxiliary committees (e.g. audit chair for Cal State East Bay Foundation) and CSU committees. This includes but is not limited to participation in the Financial Officers Association. Other duties as assigned. Minimum Qualifications Education: Bachelor’s degree in Business Administration, Accounting, Finance, Management or other closely related field; or an equivalent combination of education and experience. Experience: 8-10 years of progressively responsible finance and administration experience of which at least 7 years must have involved direct responsibility for managing a variety of financial and administrative functions that includes supervising professional staff as a mid-to-senior level manager in a medium to large institution/organization. Knowledge, Skills and Abilities: Thorough knowledge of budgeting and resource allocation principles and theories and application in a higher education environment. Knowledge of accounting and budget technology systems including payroll, accounts payable, general ledger and other financial related systems. Ability to function in a complex, high-demand environment, managing multiple priorities simultaneously while setting and achieving goals. Creativity and solution-oriented thinking, comfort adapting to rapidly changing territory and addressing ambiguity. Proven ability to execute change and communicate it clearly. Strong leadership and supervisory skills with experience and ability to lead, manage and mentor a team of professionals and staff. Proven record of hiring, directing and supervising staff in the formulation of goals and objectives, organizing work and workflow, delegating authority, training and evaluating performance. Excellent written and oral communication skills, strong interpersonal skills and the ability to work effectively within financial operations and collaboratively across a diverse campus community. Knowledge of the methods of process improvement and streamlining operations through redesign business practices and performance measurement. Ability to empathize and effectively collaborate with various constituent groups, while keeping in mind customer-centric solutions and the university’s goal of enhancing student success. Knowledge of cost recovery principles and their applications among departments in the University and with outside entities; General Accepted Accounting Principles (GAAP) including all applicable Financial Accounting Standards Board (FASB) and Governmental Accounting Standards Board (GASB) pronouncements; and Single Audit Report preparation actions. Knowledge of federal and state regulations related to cost accounting, sales and use tax, bond issuance and other financial requirements. Must possess and exhibit the highest standards of personal and professional excellence and integrity. Preferred Skills and Knowledge Master’s degree and a Certified Public Accountant (CPA) strongly preferred. Experience working in higher education. Experience with funding models, working with auxiliaries and not for profit entities and the California State University system highly desirable. Working knowledge of Oracle and PeopleSoft software systems is preferred. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Associate Vice President, Financial Services will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Dec 22 2024 Pacific Standard Time Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general supervision of the Director of Residential life, the Associate Director for Residential Life is responsible for oversight of the Live-in Professional and Paraprofessional Team and the training, programming, and necessary supervision to anticipate and meet the academic, social and cultural needs of campus residents. In conjunction with the Director of Residential Life, The Associate Director is responsible for the oversight and coordination of activities, programming, personnel, and budgeting for the residential program, as well as the coordination of functions, which have a direct impact on the residential program. The program currently will include the operation of six residence halls housing approximately 3,300 students and the management of two university student apartment buildings housing approximately 1,700 students. The Associate Director is responsible for up to 3 Administrators, 12 full-time professionals (Unit 4) and 160 student staff. The Associate Director collaborates closely with other managers within Residential Life and University Housing Services which are necessary to maintain a high level of service, occupancy and maintenance. Key Responsibilities Develops and supervises the Live-In Residential Life Program. This includes the formulation of appropriate residence policies; the establishment and active implementation of residence hall governance; and the overall responsibility for rules and regulations governing all campus-housing units. Establishes, with direction from the Director of Residential Life, and in collaboration with other Associate Directors, the goals, and policies. Or the Residential Life area and the department. This includes definition of short- and long-range objectives and preparation of related budgets (ethical development and conduct), and University Police Department. Assists with coordination of annual benchmarking student satisfaction and Resident Advisor surveys. Facilitates the review of data with University Housing Leadership and the application of feedback to current services. Directs and supervises key Residential Life staff which includes three Assistant Directors, one Case Manager, and up to 12 Residential Life Coordinators. Oversees the coordination of the Resident Advisor program. This includes recruitment, selection, orientation, training and evaluation of up to 160 Resident Advisors. Supervises Residential Life personnel activity of the department, including periodic reviews and evaluation, planning and overall development of on-going staff training, and the provision for appropriate staff development opportunities. This includes the administration of collective bargaining agreements for Unit 4. Supervises, coordinates, and approves programs and activities via the Residential Life Coordinators and the Residential Life Leadership Team. This includes the development of programs (approximately 200 to 300 programs per academic year), which encourage the responsibility of residents for the living environment; programs, which are related to the University curriculum; and socio-cultural programming, grounded in Student Development theory. Counsels students and staff on social, personal, cultural, academic and disciplinary issues within the context of student housing. Oversees advisement of the inter-residence hall student government, Residence Hall Association, Hall Government and other Residential Life Leadership Programs such as NRHH in conjunction with the Assistant Director for Staffing, Leadership and Project Management. Co-chairs Emergency Preparedness committee for the department, meeting bi-monthly to review procedures and protocol, Participates actively in campus and department critical incident protocol planning as one of the Operations Coordinator for the department in a campus wide emergency. This may involve coordinating the various operations Section units/organizations responsible for providing the initial response (Fire-Medical-Police-Rescue) to a major natural disaster, or technological incident, initiate action plans to minimize casualties and injuries, request and allocate resources and other related support. Collaborates with the Director of Residential Life to prepare and manage the annual budget of operating expenses and equipment for programs and services within the Residential Life program, (approximately $2 million annually). Knowledge, Skills & Abilities Knowledge of theoretical concepts of student development. Knowledge of the personal and social problems typically encountered by college students. Excellent written and oral communication skills. Ability to effectively lead others and communicate with diverse individuals. Ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once. Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative group decisions or recommendations. Ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance. Ability to identify supervision needs of staff and vary supervisory style if necessary. Ability to work with and provide work lead direction to Assistant Directors, RLCs, and graduate and undergraduate student staff. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Ability to develop, propose and effectively administer annual budget. Knowledge of various software applications including word processing, presentations, and spreadsheets and databases. Supervisory experience and working knowledge of managerial. Ability to supervise employees represented by Collective Bargaining Agreements. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Bachelor’s degree required from a four-year college or university in Student Affairs, Education, Counseling, or a related field. Five years of professional experience including working with university housing, programming, advising, student conduct, crisis intervention, training and academic partnerships. Three years of supervisory experience. Preferred Qualifications Master’s degree from a four-year college or university in in Student Affairs, Education, Education, Counseling, or a related field. Experience working with a campus residential population of at least 3000 students. Experience with management of a Residential Life area at a four-year public institution. Experience supervising professional staff including hiring and training. Experience facilitating community building and implementing programming. Experience developing Learning Living Communities including academic partnerships. Experience in Budget Management. Experience in assessment and developing learning outcomes. Experience working with diverse populations. Compensation Classification: Administrator II Anticipated Hiring Range: $7,115.50/month - $7,427/month CSU Salary Range: $4,812/month - $15,449/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 20, 2024 through June 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under the general supervision of the Director of Residential life, the Associate Director for Residential Life is responsible for oversight of the Live-in Professional and Paraprofessional Team and the training, programming, and necessary supervision to anticipate and meet the academic, social and cultural needs of campus residents. In conjunction with the Director of Residential Life, The Associate Director is responsible for the oversight and coordination of activities, programming, personnel, and budgeting for the residential program, as well as the coordination of functions, which have a direct impact on the residential program. The program currently will include the operation of six residence halls housing approximately 3,300 students and the management of two university student apartment buildings housing approximately 1,700 students. The Associate Director is responsible for up to 3 Administrators, 12 full-time professionals (Unit 4) and 160 student staff. The Associate Director collaborates closely with other managers within Residential Life and University Housing Services which are necessary to maintain a high level of service, occupancy and maintenance. Key Responsibilities Develops and supervises the Live-In Residential Life Program. This includes the formulation of appropriate residence policies; the establishment and active implementation of residence hall governance; and the overall responsibility for rules and regulations governing all campus-housing units. Establishes, with direction from the Director of Residential Life, and in collaboration with other Associate Directors, the goals, and policies. Or the Residential Life area and the department. This includes definition of short- and long-range objectives and preparation of related budgets (ethical development and conduct), and University Police Department. Assists with coordination of annual benchmarking student satisfaction and Resident Advisor surveys. Facilitates the review of data with University Housing Leadership and the application of feedback to current services. Directs and supervises key Residential Life staff which includes three Assistant Directors, one Case Manager, and up to 12 Residential Life Coordinators. Oversees the coordination of the Resident Advisor program. This includes recruitment, selection, orientation, training and evaluation of up to 160 Resident Advisors. Supervises Residential Life personnel activity of the department, including periodic reviews and evaluation, planning and overall development of on-going staff training, and the provision for appropriate staff development opportunities. This includes the administration of collective bargaining agreements for Unit 4. Supervises, coordinates, and approves programs and activities via the Residential Life Coordinators and the Residential Life Leadership Team. This includes the development of programs (approximately 200 to 300 programs per academic year), which encourage the responsibility of residents for the living environment; programs, which are related to the University curriculum; and socio-cultural programming, grounded in Student Development theory. Counsels students and staff on social, personal, cultural, academic and disciplinary issues within the context of student housing. Oversees advisement of the inter-residence hall student government, Residence Hall Association, Hall Government and other Residential Life Leadership Programs such as NRHH in conjunction with the Assistant Director for Staffing, Leadership and Project Management. Co-chairs Emergency Preparedness committee for the department, meeting bi-monthly to review procedures and protocol, Participates actively in campus and department critical incident protocol planning as one of the Operations Coordinator for the department in a campus wide emergency. This may involve coordinating the various operations Section units/organizations responsible for providing the initial response (Fire-Medical-Police-Rescue) to a major natural disaster, or technological incident, initiate action plans to minimize casualties and injuries, request and allocate resources and other related support. Collaborates with the Director of Residential Life to prepare and manage the annual budget of operating expenses and equipment for programs and services within the Residential Life program, (approximately $2 million annually). Knowledge, Skills & Abilities Knowledge of theoretical concepts of student development. Knowledge of the personal and social problems typically encountered by college students. Excellent written and oral communication skills. Ability to effectively lead others and communicate with diverse individuals. Ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once. Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative group decisions or recommendations. Ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance. Ability to identify supervision needs of staff and vary supervisory style if necessary. Ability to work with and provide work lead direction to Assistant Directors, RLCs, and graduate and undergraduate student staff. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Ability to develop, propose and effectively administer annual budget. Knowledge of various software applications including word processing, presentations, and spreadsheets and databases. Supervisory experience and working knowledge of managerial. Ability to supervise employees represented by Collective Bargaining Agreements. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Bachelor’s degree required from a four-year college or university in Student Affairs, Education, Counseling, or a related field. Five years of professional experience including working with university housing, programming, advising, student conduct, crisis intervention, training and academic partnerships. Three years of supervisory experience. Preferred Qualifications Master’s degree from a four-year college or university in in Student Affairs, Education, Education, Counseling, or a related field. Experience working with a campus residential population of at least 3000 students. Experience with management of a Residential Life area at a four-year public institution. Experience supervising professional staff including hiring and training. Experience facilitating community building and implementing programming. Experience developing Learning Living Communities including academic partnerships. Experience in Budget Management. Experience in assessment and developing learning outcomes. Experience working with diverse populations. Compensation Classification: Administrator II Anticipated Hiring Range: $7,115.50/month - $7,427/month CSU Salary Range: $4,812/month - $15,449/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 20, 2024 through June 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 541402; 07/18/2024 Executive Director of External Affairs and University Relations California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Under the Office of the President and reporting to the Chief of Staff, the Executive Director of External Affairs and University Relations (Executive Director) is responsible for developing, implementing, and advising on strategic internal and external stakeholder cultivation, and advocacy to Cal State LA’s University President, Chief of Staff, and members of the cabinet and leadership team. The Executive Director will advocate to develop strong relationships between Cal State LA and its many audiences. It does so by communicating the impact, importance and relevance of the CSU and Cal State LA as a state and national leader in higher education. The Executive Director will implement initiatives that continuously enhance and improve the mission of the California State University, Los Angeles, with external constituents and stakeholders. The responsibilities include a multifaceted unit that grows, cultivates, and stewards effective relationships and partnerships with external organizations, elected officials, alumni, business, industry, governmental, and nongovernmental organizations to enhance the visibility and prominence of the University and to advance the systems strategic interest and reputation on a local, statewide, national, and international level. The Executive Director will collaborate closely with the President, Chief of Staff, and campus and systemwide leaders by facilitating effective partnerships among academic divisions, student success programs/initiatives, and administrative units. This will include cultivating relationships with industry leaders, community leaders, and government and non-governmental organizations through innovative programming, engaged learning opportunities, career pathways, and strategic partnerships. The Executive Director is responsible for devising, managing, overseeing, and pursuing engagement strategies that lead to effective, collaborative, and long-term partnerships that support the mission of Cal State LA and augment the California State University system’s reach into targeted communities in support of targeted initiatives. The Executive Director of External Affairs and University Relations will provide lead oversight over the following functional areas: External Relations; Government Relations (local, state and federal); Community Relations and Civic Engagement; Tribal Relations; Industry Workforce Partnerships and Alliances; Educational Partnerships and Programs; Government Partnerships and Programs; and the Pat Brown Institute. Required Qualifications & Experience : Bachelor’s degree or equivalent from an accredited four-year college or university. Demonstrated experience in developing, planning, and executing special projects and programs related to community and government relations. Knowledge and understanding of political institutions and organizations at the local and state government. Demonstrated skills in advancing organizational goals and relationships with internal and external constituencies. Demonstrate advanced analytical and conceptual skills for use in advocacy programs, government relations, issues management, and managerial support. Excellent writing skills and strong public speaking skills to make presentations to individuals or groups. Lead varying initiatives through a collaborative, service-oriented and communicative approach. Represent the University at large with External Affairs, Government and External Relations, at community meetings, neighborhood councils, hearings, and external events related to university programs, policies, priorities, and mission, and will recommend and coordinate the implementation of administrative policies to conduct the objectives of the university and department more effectively and efficiently. Assist the university and departments in making local government and community connections, and identifying opportunities for partnerships, grants, and funding opportunities. Maintain positive working relationships and open communication channels with on-campus partners across different units. Responsible for developing campus expertise and knowledge on departments that will help promote advocacy efforts and serve as a resource to those departments in communicating governmental-related and policy issues. Develop and execute community outreach programs, events, and initiatives to inform and increase support among government officials, strengthen town-gown relations, and deepen the university's community engagement efforts. Research and provide information to elected officials and community leaders on Cal State LA’s contributions to the community and areas of interest. Will support advocacy efforts, including annual advocacy visits to Sacramento and Washington, D.C. when needed. Assist with the development of the legislative request and documentation, including literature appropriate for supporting legislative requests. Assist campus departments and colleagues with external stakeholder engagement. Draft correspondence to elected officials and external stakeholders. Gather data and prepare policy briefs and reports in response to inquiries from internal and external stakeholders. Ability to establish credibility and cultivate productive relationships across organizations. Ability to communicate with constituents in a professional and respectful manner. Ability to be self-motivated; detail and goal-oriented with the ability to quickly pick up concepts and apply them to their work; and utilize utmost discretion as it relates to dealing with confidential materials; with the ability to travel and work evenings and/or weekends. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master’s degree or equivalent from an accredited college or university in a job-related field. Prior experience, demonstrating skills in advancing organizational goals and relationships with internal and external constituencies. General knowledge of CSU policies and guidelines. Prior experience in higher education. Familiarity with higher education, academia, and with California state public policy. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,812 - $15,449/monthly (Budgeted Hiring Salary Range: $4,812 - $14,166/Monthly). A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on 8/1/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jul 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 19, 2024
Job No: 541402; 07/18/2024 Executive Director of External Affairs and University Relations California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Under the Office of the President and reporting to the Chief of Staff, the Executive Director of External Affairs and University Relations (Executive Director) is responsible for developing, implementing, and advising on strategic internal and external stakeholder cultivation, and advocacy to Cal State LA’s University President, Chief of Staff, and members of the cabinet and leadership team. The Executive Director will advocate to develop strong relationships between Cal State LA and its many audiences. It does so by communicating the impact, importance and relevance of the CSU and Cal State LA as a state and national leader in higher education. The Executive Director will implement initiatives that continuously enhance and improve the mission of the California State University, Los Angeles, with external constituents and stakeholders. The responsibilities include a multifaceted unit that grows, cultivates, and stewards effective relationships and partnerships with external organizations, elected officials, alumni, business, industry, governmental, and nongovernmental organizations to enhance the visibility and prominence of the University and to advance the systems strategic interest and reputation on a local, statewide, national, and international level. The Executive Director will collaborate closely with the President, Chief of Staff, and campus and systemwide leaders by facilitating effective partnerships among academic divisions, student success programs/initiatives, and administrative units. This will include cultivating relationships with industry leaders, community leaders, and government and non-governmental organizations through innovative programming, engaged learning opportunities, career pathways, and strategic partnerships. The Executive Director is responsible for devising, managing, overseeing, and pursuing engagement strategies that lead to effective, collaborative, and long-term partnerships that support the mission of Cal State LA and augment the California State University system’s reach into targeted communities in support of targeted initiatives. The Executive Director of External Affairs and University Relations will provide lead oversight over the following functional areas: External Relations; Government Relations (local, state and federal); Community Relations and Civic Engagement; Tribal Relations; Industry Workforce Partnerships and Alliances; Educational Partnerships and Programs; Government Partnerships and Programs; and the Pat Brown Institute. Required Qualifications & Experience : Bachelor’s degree or equivalent from an accredited four-year college or university. Demonstrated experience in developing, planning, and executing special projects and programs related to community and government relations. Knowledge and understanding of political institutions and organizations at the local and state government. Demonstrated skills in advancing organizational goals and relationships with internal and external constituencies. Demonstrate advanced analytical and conceptual skills for use in advocacy programs, government relations, issues management, and managerial support. Excellent writing skills and strong public speaking skills to make presentations to individuals or groups. Lead varying initiatives through a collaborative, service-oriented and communicative approach. Represent the University at large with External Affairs, Government and External Relations, at community meetings, neighborhood councils, hearings, and external events related to university programs, policies, priorities, and mission, and will recommend and coordinate the implementation of administrative policies to conduct the objectives of the university and department more effectively and efficiently. Assist the university and departments in making local government and community connections, and identifying opportunities for partnerships, grants, and funding opportunities. Maintain positive working relationships and open communication channels with on-campus partners across different units. Responsible for developing campus expertise and knowledge on departments that will help promote advocacy efforts and serve as a resource to those departments in communicating governmental-related and policy issues. Develop and execute community outreach programs, events, and initiatives to inform and increase support among government officials, strengthen town-gown relations, and deepen the university's community engagement efforts. Research and provide information to elected officials and community leaders on Cal State LA’s contributions to the community and areas of interest. Will support advocacy efforts, including annual advocacy visits to Sacramento and Washington, D.C. when needed. Assist with the development of the legislative request and documentation, including literature appropriate for supporting legislative requests. Assist campus departments and colleagues with external stakeholder engagement. Draft correspondence to elected officials and external stakeholders. Gather data and prepare policy briefs and reports in response to inquiries from internal and external stakeholders. Ability to establish credibility and cultivate productive relationships across organizations. Ability to communicate with constituents in a professional and respectful manner. Ability to be self-motivated; detail and goal-oriented with the ability to quickly pick up concepts and apply them to their work; and utilize utmost discretion as it relates to dealing with confidential materials; with the ability to travel and work evenings and/or weekends. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master’s degree or equivalent from an accredited college or university in a job-related field. Prior experience, demonstrating skills in advancing organizational goals and relationships with internal and external constituencies. General knowledge of CSU policies and guidelines. Prior experience in higher education. Familiarity with higher education, academia, and with California state public policy. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,812 - $15,449/monthly (Budgeted Hiring Salary Range: $4,812 - $14,166/Monthly). A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on 8/1/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jul 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The Financial Aid Technician performs a variety of complex and technical duties involved in providing financial assistance for students, including the verification of eligibility and the awarding of aid. The Technician also serves as a comprehensive point of contact in Financial Aid - providing accurate direction and guidance to students, their families, and staff in all aspects of the financial aid process - identifying those who need to meet with a financial aid counselor or administrator to resolve more complex issues. Key Responsibilities Provide advising and general customer service to prospective, newly admitted, and current students and parents regarding various aspects of the financial aid process, including application steps, student eligibility, educational costs, types of financial aid available, and loan activities, while tailoring the information to the needs, situation, and level of background of each customer. Assist in determining and evaluating student financial aid eligibility by performing verification of individual student application data, reviewing, and confirming general student eligibility criteria (i.e., citizenship, selective service, NSLDS, etc. database matches), and performing/calculating need analysis. Provide specialized processing and customer support specific to assigned financial aid program(s), assist with information dissemination and training of students and staff on various aspects of assigned program - under direction of the program lead. Provide processing and technical assistance to support the administration of general financial aid programs and functions, which includes monitoring and re-evaluating continued student eligibility, making and revising financial aid awards, processing reports, and other activities during various stages of the financial aid cycle. Knowledge Skills and Abilities The Financial Aid Technician role requires a strong proficiency in technology, including computers, scanners, MS Office, and student systems. The technician must be motivated to learn and implement new software applications, work accurately with numbers, and maintain precise records. Sound judgment and confidentiality of student records are essential. The role involves electronically processing a high volume of financial aid records daily, including loans, grants, and scholarships. The technician is responsible for analyzing and ensuring the accuracy of incoming information, such as federal tax documents and other certifications, using technology and analytical skills to prevent errors that could result in significant liability. In-depth knowledge of financial aid needs analysis, regulations, and resources is crucial. The technician must interpret, apply, and communicate financial aid and academic policies and be familiar with online student information systems. They play a key role in guiding students through financial aid, scholarship, and loan processes, requiring a strong understanding of federal, state, and institutional policies and procedures. Continuous learning is necessary to stay updated with changes in these policies through ongoing training. Customer service is also a vital aspect of the role. The technician must treat all customers with dignity, respect, empathy, and professionalism, consistent with the university’s mission and values. Excellent written, verbal, and interpersonal communication skills are required, along with the ability to determine customer needs, resolve issues, and deal tactfully with others. The technician must utilize complex computer systems and specialized training to meet job requirements effectively. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to two years of responsible general clerical experience in a college or university financial aid office required. • Bachelor's Degree preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Enrollment Services - Financial Aid Classification Student Personnel Technician, Financial Aid Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $4,095 - $4,334 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,059 - $5,712 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Aug 24 2024 Pacific Daylight Time Applications close: Oct 02 2024 Pacific Daylight Time Closing Date/Time:
Aug 25, 2024
Job Summary The Financial Aid Technician performs a variety of complex and technical duties involved in providing financial assistance for students, including the verification of eligibility and the awarding of aid. The Technician also serves as a comprehensive point of contact in Financial Aid - providing accurate direction and guidance to students, their families, and staff in all aspects of the financial aid process - identifying those who need to meet with a financial aid counselor or administrator to resolve more complex issues. Key Responsibilities Provide advising and general customer service to prospective, newly admitted, and current students and parents regarding various aspects of the financial aid process, including application steps, student eligibility, educational costs, types of financial aid available, and loan activities, while tailoring the information to the needs, situation, and level of background of each customer. Assist in determining and evaluating student financial aid eligibility by performing verification of individual student application data, reviewing, and confirming general student eligibility criteria (i.e., citizenship, selective service, NSLDS, etc. database matches), and performing/calculating need analysis. Provide specialized processing and customer support specific to assigned financial aid program(s), assist with information dissemination and training of students and staff on various aspects of assigned program - under direction of the program lead. Provide processing and technical assistance to support the administration of general financial aid programs and functions, which includes monitoring and re-evaluating continued student eligibility, making and revising financial aid awards, processing reports, and other activities during various stages of the financial aid cycle. Knowledge Skills and Abilities The Financial Aid Technician role requires a strong proficiency in technology, including computers, scanners, MS Office, and student systems. The technician must be motivated to learn and implement new software applications, work accurately with numbers, and maintain precise records. Sound judgment and confidentiality of student records are essential. The role involves electronically processing a high volume of financial aid records daily, including loans, grants, and scholarships. The technician is responsible for analyzing and ensuring the accuracy of incoming information, such as federal tax documents and other certifications, using technology and analytical skills to prevent errors that could result in significant liability. In-depth knowledge of financial aid needs analysis, regulations, and resources is crucial. The technician must interpret, apply, and communicate financial aid and academic policies and be familiar with online student information systems. They play a key role in guiding students through financial aid, scholarship, and loan processes, requiring a strong understanding of federal, state, and institutional policies and procedures. Continuous learning is necessary to stay updated with changes in these policies through ongoing training. Customer service is also a vital aspect of the role. The technician must treat all customers with dignity, respect, empathy, and professionalism, consistent with the university’s mission and values. Excellent written, verbal, and interpersonal communication skills are required, along with the ability to determine customer needs, resolve issues, and deal tactfully with others. The technician must utilize complex computer systems and specialized training to meet job requirements effectively. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to two years of responsible general clerical experience in a college or university financial aid office required. • Bachelor's Degree preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Enrollment Services - Financial Aid Classification Student Personnel Technician, Financial Aid Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $4,095 - $4,334 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,059 - $5,712 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Aug 24 2024 Pacific Daylight Time Applications close: Oct 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time: