California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Strategic Communications and Brand Marketing . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $24,167 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Strategic Communications and Brand Marketing to serve as chief strategist and creative executive leading efforts to advance positive public perceptions of the California State University. The California State University is the nation’s most diverse four-year university - ethnically, economically, and academically. This purpose-driven leader will collaborate fairly and earnestly to effectively complement the unique 23-university brands with unifying strategies that elevate the system as a whole. The Associate Vice Chancellor reports to the Vice Chancellor, External Relations and Communications and serves as an advisor on the Chancellor’s executive leadership team. Collectively, the leadership team advances the mission of the CSU and set priorities for improving student success, achieving academic excellence, and escalating economic and social mobility. The California State University provides graduates with career-ready skills to thrive individually and contribute to the success of their communities and the State of California. Leading a team of professionals at the Chancellor’s Office, the Associate Vice Chancellor will foster a working environment dedicated to customer service, collaboration, and support. The Associate Vice Chancellor will be responsible for elevating the quality and effectiveness of internal and external communication, marketing, and public relations in support of the university brand and mission. Responsibilities Under the general direction of the Vice Chancellor, External Relations and Communications , the Associate Vice Chancellor, Strategic Communications and Brand Marketing will: -Advise the Vice Chancellor and executive leadership team to help modernize the CSU vision, mission, goals, objectives, and brand messaging. Regularly report key performance indicators and present findings for strategic planning purposes. -Amplify the unique identity and culture of each of the 23 universities while showcasing their common interests, strengths, and contributions. -Define and communicate the CSU’s common brand propositions across its 23 universities to elevate the system’s brand positioning. -Serve as a catalyst for new programmatic ideas and the development of long-term strategies that advance the CSU’s mission and influence critical decision makers at the highest levels. -Develop and oversee the execution of integrated marketing campaigns, ensuring alignment with CSU brand strategies, goals, and objectives. -Champion the use of data-driven insights to guide creative decisions and optimize campaign performance. -Monitor and evaluate campaign results, using analytical insights to inform future strategies and improvements. -Ensure an effective strategic communications plan to ensure consistent and impactful messaging both externally and internally. -Oversee external communications efforts, including media relations, public relations campaigns, crisis communications, and stakeholder engagement. -Foster effective inter-communication efforts between the CSU’s 23 universities to promote collaboration and knowledge-sharing. -Provide strategic direction to drive the CSU's digital presence, including websites, apps, and social media platforms. -Ensure marketing campaigns effectively engage target audiences and drive brand awareness, traffic, and conversion. -Stay informed about emerging digital trends and technologies in addition to consistently incorporating innovative strategies to enhance brand visibility and engagement. -Establish a robust research and analytics framework to evaluate brand performance, stakeholder and constituent insights, and market trends. -Utilize data-driven analyses to inform strategic decision-making and identify opportunities for the CSU brand growth and optimization. -Collaborate with research teams to conduct market intelligence, competitor analysis, and constituent segmentation studies. Qualifications This position requires: -A bachelor’s degree in marketing, communications, public relations, or a closely related discipline is required. -A minimum of 10 years of progressively responsible experience in public affairs, journalism, communications, or marketing positions, with at least 3 years of management experience is required. -Supervisory experience. -An innovative and inspiring leader with a highly accessible and approachable management style that values collegiality and collaboration in the development of new ideas. -Exceptional presentation skills with the ability to influence stakeholders at all levels. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Proven expertise in brand marketing or strategic communications; preferably within a multi-brand organization. -High-level, comprehensive strategic planning skills; preferably experience developing, articulating, and implementing a strategic vision within a complex institutional environment. -A forward-thinking, collaborative, and strategic minded executive poised to streamline processes, reduce redundancy, and increase cross-unit collaboration with a focus on continuous improvement. -A record of success in building highly effective teams and developing and retaining exceptional staff. -Demonstrated evidence of effective leadership, interpersonal, writing, presentation, communication, and organization skills. -Ability to multitask and work easily with ambiguity and shifting priorities. -Sophisticated leadership abilities to establish department goals and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. Preferred Qualifications -A master’s degree or terminal degree in a related area is preferred. -Experience in higher education is preferred. -High emotional intelligence with the ability to handle interpersonal relationships judiciously and empathetically; preferred demonstrated experience advancing and supporting diversity, equity, and inclusion. Application Period Priority consideration will be given to candidates who apply by March 1, 2024 . Applications will be accepted until the job posting is removed. Please submit your resume/CV along with a substantive cover letter describing your experience as it relates to the position. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
CA DEPARTMENT OF JUSTICE
California, United States
Job Description and Duties Under the general direction of the Research Data Supervisor (RD Sup) II, the Research Data Specialist (RDS) II will serve as a project lead, independently conducting a wide range of advanced research and data analytics on criminal and social justice topics, with an emphasis on issues of diversity, equity, and inclusion, issues affecting marginalized communities, and issues related to health justice, to support for the Department’s various research activities and mandated reports. The Research Data Specialist (RDS) II will keep themselves informed of relevant extant empirical research, determine the appropriate research methodology, collect and manage data using appropriate technology and security protocols, create, implement, maintain, and enhance data analysis protocols, conduct advanced statistical analyses to identify patterns, trends, and interpret the data to discover solutions and support recommendations; communicate findings to stakeholders orally and in writing and create data visualizations to facilitate comprehension; summarize and clearly/concisely communicate findings to support scientific, programmatic, and policy decisions. The Research Data Specialist (RDS) II will be responsible for coordinating, designing, and directing high-profile, varied, or complex research projects. The Research Data Specialist (RDS) II will provide consultation services on research and analysis issues for Departmental units as needed. The Research Data Specialist (RDS) II will be responsible for liaising with stakeholders, both inside and outside of the Department, and will be responsible for interfacing with upper management and the Executive Branch on research issues. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions In a remote work environment, home office, or similar environment in California. At the office, an enclosed windowed office with a smoke-free environment. May be required to sit at a computer terminal while performing research and other duties up to eight hours a day. Travel to designated offices may be required. While the position's location is specified as Sacramento County, this position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. RESEARCH DATA SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429144 Position #(s): 420-796-5758-010 Working Title: Research Associate II Classification: RESEARCH DATA SPECIALIST II $7,201.00 - $9,013.00 A # of Positions: 1 Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Office of General Counsel, Office of Information Security and Research Services, Research Services Branch, Departmental Research Services Unit. This position can be filled in Sacramento County, Los Angeles County, San Diego County, Alameda County, San Francisco County or Fresno County. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at Office of the Attorney General | Office of the Attorney General (justice.gov) . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-429144) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Kelly Imai (JC-429144) 1300 I Street Suite 930 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Kelly Imai (JC-429144) 1300 I Street Suite 930 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. School Transcripts Statement of Qualifications - The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Failure to follow instructions will result in disqualification. Resumes will not be considered a substitute for the SOQ. Other - List of References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent written and oral communication skills Ability to conduct univariate and multivariate statistics Ability to conduct statistical analyses using software such as SPSS, R Ability to develop, analyze, and interpret complex research findings Knowledge of research, survey, and analytical methods and techniques Ability to articulate information in a clear, concise, and professional manner in a public setting Ability to prepare and present technical reports and make recommendations Ability to gain and maintain the confidence and cooperation of others, including various levels of management Ability to manage and prioritize multiple projects and work well under pressure to meet quick deadlines Ability to work independently and in a team environment Ability to exercise initiative, flexibility and demonstrate tact Ability to perform literature reviews, legislation summaries, and legal research Ability to perform public policy analysis and research Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Kelly Imai (916) 210-7177 Kelly.Imai@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Assessment Information Completion of an online multiple-choice test measuring your knowledge of research terminology, methods, and statistics is REQUIRED to proceed in the selection process for this position. This is separate from the exam available on calcareers.ca.gov. Following your application submission, you will receive an e-mail invitation to the test from Research.Services@doj.ca.gov sent to the e-mail address listed on your application (STD 678). The e-mail will provide a test link, code, and instructions. The test will be open for three days, during which you can start the test at any time. Once the test is started, it must be completed within the allotted test time and before the close of the administrative window. Your score on this test is valid for 12 months. You will not be required to take this test again for positions that require it with the Department of Justice Research Services if you have taken the test within the last 12 months. If you do not receive your e-mail invitation within 7 business days of submitting your application, experience technical issues, have questions, or need to reschedule your test, please contact Research.Services@doj.ca.gov . Online hiring tests require a personal computer (i.e., not a phone/tablet) and a stable internet connection, and should be completed in a good testing environment free of distractions. Tests may require candidates to visually identify information or type long passages. If you need a reasonable accommodation to take this test, you must contact Research Services at Research.Services@doj.ca.gov and request an accommodation by the next Monday at 10:00 AM after you submit your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/17/2024
May 15, 2024
Full Time
Job Description and Duties Under the general direction of the Research Data Supervisor (RD Sup) II, the Research Data Specialist (RDS) II will serve as a project lead, independently conducting a wide range of advanced research and data analytics on criminal and social justice topics, with an emphasis on issues of diversity, equity, and inclusion, issues affecting marginalized communities, and issues related to health justice, to support for the Department’s various research activities and mandated reports. The Research Data Specialist (RDS) II will keep themselves informed of relevant extant empirical research, determine the appropriate research methodology, collect and manage data using appropriate technology and security protocols, create, implement, maintain, and enhance data analysis protocols, conduct advanced statistical analyses to identify patterns, trends, and interpret the data to discover solutions and support recommendations; communicate findings to stakeholders orally and in writing and create data visualizations to facilitate comprehension; summarize and clearly/concisely communicate findings to support scientific, programmatic, and policy decisions. The Research Data Specialist (RDS) II will be responsible for coordinating, designing, and directing high-profile, varied, or complex research projects. The Research Data Specialist (RDS) II will provide consultation services on research and analysis issues for Departmental units as needed. The Research Data Specialist (RDS) II will be responsible for liaising with stakeholders, both inside and outside of the Department, and will be responsible for interfacing with upper management and the Executive Branch on research issues. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions In a remote work environment, home office, or similar environment in California. At the office, an enclosed windowed office with a smoke-free environment. May be required to sit at a computer terminal while performing research and other duties up to eight hours a day. Travel to designated offices may be required. While the position's location is specified as Sacramento County, this position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. RESEARCH DATA SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429144 Position #(s): 420-796-5758-010 Working Title: Research Associate II Classification: RESEARCH DATA SPECIALIST II $7,201.00 - $9,013.00 A # of Positions: 1 Work Location: United States Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Office of General Counsel, Office of Information Security and Research Services, Research Services Branch, Departmental Research Services Unit. This position can be filled in Sacramento County, Los Angeles County, San Diego County, Alameda County, San Francisco County or Fresno County. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at Office of the Attorney General | Office of the Attorney General (justice.gov) . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-429144) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Kelly Imai (JC-429144) 1300 I Street Suite 930 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Kelly Imai (JC-429144) 1300 I Street Suite 930 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. School Transcripts Statement of Qualifications - The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Failure to follow instructions will result in disqualification. Resumes will not be considered a substitute for the SOQ. Other - List of References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent written and oral communication skills Ability to conduct univariate and multivariate statistics Ability to conduct statistical analyses using software such as SPSS, R Ability to develop, analyze, and interpret complex research findings Knowledge of research, survey, and analytical methods and techniques Ability to articulate information in a clear, concise, and professional manner in a public setting Ability to prepare and present technical reports and make recommendations Ability to gain and maintain the confidence and cooperation of others, including various levels of management Ability to manage and prioritize multiple projects and work well under pressure to meet quick deadlines Ability to work independently and in a team environment Ability to exercise initiative, flexibility and demonstrate tact Ability to perform literature reviews, legislation summaries, and legal research Ability to perform public policy analysis and research Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Kelly Imai (916) 210-7177 Kelly.Imai@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Assessment Information Completion of an online multiple-choice test measuring your knowledge of research terminology, methods, and statistics is REQUIRED to proceed in the selection process for this position. This is separate from the exam available on calcareers.ca.gov. Following your application submission, you will receive an e-mail invitation to the test from Research.Services@doj.ca.gov sent to the e-mail address listed on your application (STD 678). The e-mail will provide a test link, code, and instructions. The test will be open for three days, during which you can start the test at any time. Once the test is started, it must be completed within the allotted test time and before the close of the administrative window. Your score on this test is valid for 12 months. You will not be required to take this test again for positions that require it with the Department of Justice Research Services if you have taken the test within the last 12 months. If you do not receive your e-mail invitation within 7 business days of submitting your application, experience technical issues, have questions, or need to reschedule your test, please contact Research.Services@doj.ca.gov . Online hiring tests require a personal computer (i.e., not a phone/tablet) and a stable internet connection, and should be completed in a good testing environment free of distractions. Tests may require candidates to visually identify information or type long passages. If you need a reasonable accommodation to take this test, you must contact Research Services at Research.Services@doj.ca.gov and request an accommodation by the next Monday at 10:00 AM after you submit your application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/17/2024
Minimum Qualifications Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Licenses or Certifications: None. Notes to Applicants Position Overview: The Human Resources Specialist Sr. supports the Capital Delivery Services ( CDS ) Human Resources (HR) Division. This position will be responsible for providing comprehensive employee benefit, health, and wellness programmatic support for the department in an empathetic and confidential manner as appropriate and for monitoring/supporting timely and accurate timekeeping and payroll activity. Primary responsibilities include implementing, administering, and evaluating critical programs, including integration of the FMLA , Workers Comp, and ADA , providing case management services to assist employees with accessing employer-provided leave benefits, serving as the Department Time Administrator for the UKG time management system, and serving as a records entry back-up for the HRIS system. Additionally, this position will serve as the CDS Healthy Connections Wellness Champion/point of contact, promote health and wellness initiatives in the department, and coordinate annual open enrollment for City-provided benefits. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. This position will require a pre-employment Criminal Background Investigation ( CBI ). Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $26.26 - $31.45 Hours 8:00 a.m. - 5:00 p.m.rs available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 06/17/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Experience fully integrating Workers’ Compensation, FMLA , and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. Experience as a Department Time Administrator ( DTA ) in UKG or similar time management system. Experience updating records and/or leave management cases in the Banner HRIS system (or a comparable application). Experience coordinating health and wellness initiatives in a large organization. Intermediate to advanced ability to use MS Office Suite. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes. Develops, implements, administers, and evaluates moderately complex HR programs. Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments. Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings. Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations. Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved. Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software. Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization. Collaborates and participates on teams with HR and other stakeholders. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned HR area. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain current knowledge in the assigned HR areas. Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position includes graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Please describe your experience fully integrating Workers’ Compensation, FMLA, and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. (Open Ended Question) * Please describe your experience as a Department Time Administrator (DTA) in the UKG time management system or a similar time management system. (Open Ended Question) * Please describe your experience updating records and/or leave management cases in the Banner HRIS system, or a comparable application. (Open Ended Question) * Please describe your experience coordinating health and wellness initiatives in a large organization. (Open Ended Question) * Select the level that best describes your skill and knowledge of Microsoft Office Suite, including Word, Excel, and Outlook. none basic intermediate advanced expert * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jun 08, 2024
Full Time
Minimum Qualifications Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Licenses or Certifications: None. Notes to Applicants Position Overview: The Human Resources Specialist Sr. supports the Capital Delivery Services ( CDS ) Human Resources (HR) Division. This position will be responsible for providing comprehensive employee benefit, health, and wellness programmatic support for the department in an empathetic and confidential manner as appropriate and for monitoring/supporting timely and accurate timekeeping and payroll activity. Primary responsibilities include implementing, administering, and evaluating critical programs, including integration of the FMLA , Workers Comp, and ADA , providing case management services to assist employees with accessing employer-provided leave benefits, serving as the Department Time Administrator for the UKG time management system, and serving as a records entry back-up for the HRIS system. Additionally, this position will serve as the CDS Healthy Connections Wellness Champion/point of contact, promote health and wellness initiatives in the department, and coordinate annual open enrollment for City-provided benefits. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. This position will require a pre-employment Criminal Background Investigation ( CBI ). Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $26.26 - $31.45 Hours 8:00 a.m. - 5:00 p.m.rs available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 06/17/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Experience fully integrating Workers’ Compensation, FMLA , and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. Experience as a Department Time Administrator ( DTA ) in UKG or similar time management system. Experience updating records and/or leave management cases in the Banner HRIS system (or a comparable application). Experience coordinating health and wellness initiatives in a large organization. Intermediate to advanced ability to use MS Office Suite. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes. Develops, implements, administers, and evaluates moderately complex HR programs. Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments. Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings. Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations. Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved. Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software. Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization. Collaborates and participates on teams with HR and other stakeholders. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned HR area. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain current knowledge in the assigned HR areas. Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position includes graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Please describe your experience fully integrating Workers’ Compensation, FMLA, and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. (Open Ended Question) * Please describe your experience as a Department Time Administrator (DTA) in the UKG time management system or a similar time management system. (Open Ended Question) * Please describe your experience updating records and/or leave management cases in the Banner HRIS system, or a comparable application. (Open Ended Question) * Please describe your experience coordinating health and wellness initiatives in a large organization. (Open Ended Question) * Select the level that best describes your skill and knowledge of Microsoft Office Suite, including Word, Excel, and Outlook. none basic intermediate advanced expert * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business or in a field related to the job, plus seven (7) years of related experience, including two (2) years of which were in a managerial/executive capacity. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial/executive experience. Licenses and Certifications Required: None. Notes to Applicants The Payment Services Management Director directs and oversees the teams responsible for credit, collections, payment processing and branch customer service. Implements short and long-term strategies for increasing customer satisfaction and improving processes and policies related to fiscal oversight. The Director holds responsibility for expanding payment channels, minimizing accounts receivable, improving the customer experience and developing staff. This position oversees a team of managers and multiple functions, and reports directly to the Vice President of Customer Account Management. Director should have deep knowledge of utility and customer operations. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. ASSESSMENTS : Your skill level in some of the competency areas for this job may be assessed through skills testing. Candidates moving forward in the interview process will receive information and instructions for preparing a short presentation to be given as part of the interview process. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $59.57 - $78.19 Hours M-F 8:00 a.m. - 5:00 p.m. Other hours outside of normal work schedule may be required. Job Close Date 07/01/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Preferred Experience: Director-level experience in a banking, telecom, or gas/electric/water utility environment Knowledge of oversight of account management functions and financial controls such as account reconciliations, billing, collections, and/or payment processing/pay channels. Experience with financial and customer management systems Experience with project oversight and taking high-level operational concepts to actualization, implementation and execution Experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings Experience with leadership application of process improvement, change management, and employee development Experience developing and presenting technical information to non-technical audiences, and presenting to elected/appointed bodies, executives, and other applicable stakeholders Strong business writing skills and experience developing correspondence in a variety of formats Intermediate proficiency with Microsoft Word, Excel, Outlook, and PowerPoint Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides strategic management oversight, leadership, and accountability for meter-to-cash assigned departments. Analyzes, evaluates, and directs implementation activities of the “Best-in-Class” programs and technology applicable to assigned areas. Oversees operations and program and policy development, including internal and external communication coordination, for assigned areas. Develops and monitors Operations and Maintenance (O&M) and Capital Improvement Project ( CIP ) budgets and responds to any deviations from the approved cost/timeline and milestone activities. Provides audit oversight for the accuracy, effectiveness, efficiency, and reliability of operations. Bears responsibility for providing operational contract management oversight. Negotiates and manages performance measurements for contracts for services provided by vendors. Bears responsibility for service level agreements with other City of Austin departments and fosters positive interdepartmental relationships. Promotes confidence and public trust through education, communication, and working collaboratively to build internal and external relationships. Ensures compliance with Local, State, and Federal regulations and oversight bodies, processes, and procedures. Oversees the development, use, and maintenance of data, metrics, and statistics to develop strategies for increasing customer experience and operational efficiency. Bears responsibility for creating a culture that regards safety and customer service paramount to operations and customer service delivery. Provides recommendations and guidance in technology requirements gathering, testing, implementation, and maintenance of systems supporting core functions. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of accounting and/or audit practices and reporting concepts. Knowledge of quality improvement and project management methodologies. Knowledge of applicable Federal, State, and Local laws and ordinances. Knowledge of continuous improvement methodologies. Knowledge of applicable policies, practices, procedures, and standards. Knowledge of supervisory and managerial techniques and principles. Skill in development and implementation of customer facing programs. Skill in essential statistical and analytical reporting and problem solving. Skill in managing the collection and analysis of operational data. Skill in contract management, negotiation and monitoring. Skill in utilizing data systems and project management solutions to manage and report on operational activities. Skill in exercising innovative approaches to improve contact center operations and technology. Ability to effectively audit and forecast operational patterns. Ability to develop and lead training programs. Ability to develop and engage staff and create opportunities for professional growth. Ability to establish and maintain professional communication and working relationships with City personnel and the public. Ability to manage financial outcomes and find resolutions to address shortfalls. Ability to effectively communicate, both orally and written. Ability to handle hostile conflict and uncertain situations. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in Business or in a field related to the job, plus seven (7) years of related experience, including two (2) years of which were in a managerial/executive capacity. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial/executive experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe your Director-level experience, managing multiple second-level managers and work units within a banking, telecom, or gas/electric/water utility environment. (Open Ended Question) * Do you have experience and knowledge of oversight of account management functions and financial controls such as account reconciliations, billing, collections, and/or payment processing/pay channels? Yes No * Do you have experience working with financial and customer management systems? Yes No * Please describe your experience with project oversight and taking high-level operational concepts to actualization, implementation and execution. (Open Ended Question) * Do you have experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings. Yes No * Describe your experience with leadership application of process improvement, change management, and employee development. (Open Ended Question) * Describe your experience developing and presenting technical information to non-technical audiences, and presenting to elected/appointed bodies, executives, and other applicable stakeholders. (Open Ended Question) * Do you have strong business writing skills and experience developing correspondence in a variety of formats? Yes No * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, Outlook and PowerPoint? None Basic: create/edit simple, documents, spreadsheets, emails and presentations Intermediate: create/edit a variety of documents, spreadsheets and presentations: reformat document features, such as color, font style and size of text, change page size/width, and filter and sort data fields Advanced: create/edit complex, professional-quality documents, spreadsheets and presentations integrate features such as tables, charts, mathematical formulas, hyperlinks and graphics, data/mail merge, and import data from one document to another * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Jun 07, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business or in a field related to the job, plus seven (7) years of related experience, including two (2) years of which were in a managerial/executive capacity. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial/executive experience. Licenses and Certifications Required: None. Notes to Applicants The Payment Services Management Director directs and oversees the teams responsible for credit, collections, payment processing and branch customer service. Implements short and long-term strategies for increasing customer satisfaction and improving processes and policies related to fiscal oversight. The Director holds responsibility for expanding payment channels, minimizing accounts receivable, improving the customer experience and developing staff. This position oversees a team of managers and multiple functions, and reports directly to the Vice President of Customer Account Management. Director should have deep knowledge of utility and customer operations. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. ASSESSMENTS : Your skill level in some of the competency areas for this job may be assessed through skills testing. Candidates moving forward in the interview process will receive information and instructions for preparing a short presentation to be given as part of the interview process. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $59.57 - $78.19 Hours M-F 8:00 a.m. - 5:00 p.m. Other hours outside of normal work schedule may be required. Job Close Date 07/01/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Preferred Experience: Director-level experience in a banking, telecom, or gas/electric/water utility environment Knowledge of oversight of account management functions and financial controls such as account reconciliations, billing, collections, and/or payment processing/pay channels. Experience with financial and customer management systems Experience with project oversight and taking high-level operational concepts to actualization, implementation and execution Experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings Experience with leadership application of process improvement, change management, and employee development Experience developing and presenting technical information to non-technical audiences, and presenting to elected/appointed bodies, executives, and other applicable stakeholders Strong business writing skills and experience developing correspondence in a variety of formats Intermediate proficiency with Microsoft Word, Excel, Outlook, and PowerPoint Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides strategic management oversight, leadership, and accountability for meter-to-cash assigned departments. Analyzes, evaluates, and directs implementation activities of the “Best-in-Class” programs and technology applicable to assigned areas. Oversees operations and program and policy development, including internal and external communication coordination, for assigned areas. Develops and monitors Operations and Maintenance (O&M) and Capital Improvement Project ( CIP ) budgets and responds to any deviations from the approved cost/timeline and milestone activities. Provides audit oversight for the accuracy, effectiveness, efficiency, and reliability of operations. Bears responsibility for providing operational contract management oversight. Negotiates and manages performance measurements for contracts for services provided by vendors. Bears responsibility for service level agreements with other City of Austin departments and fosters positive interdepartmental relationships. Promotes confidence and public trust through education, communication, and working collaboratively to build internal and external relationships. Ensures compliance with Local, State, and Federal regulations and oversight bodies, processes, and procedures. Oversees the development, use, and maintenance of data, metrics, and statistics to develop strategies for increasing customer experience and operational efficiency. Bears responsibility for creating a culture that regards safety and customer service paramount to operations and customer service delivery. Provides recommendations and guidance in technology requirements gathering, testing, implementation, and maintenance of systems supporting core functions. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of accounting and/or audit practices and reporting concepts. Knowledge of quality improvement and project management methodologies. Knowledge of applicable Federal, State, and Local laws and ordinances. Knowledge of continuous improvement methodologies. Knowledge of applicable policies, practices, procedures, and standards. Knowledge of supervisory and managerial techniques and principles. Skill in development and implementation of customer facing programs. Skill in essential statistical and analytical reporting and problem solving. Skill in managing the collection and analysis of operational data. Skill in contract management, negotiation and monitoring. Skill in utilizing data systems and project management solutions to manage and report on operational activities. Skill in exercising innovative approaches to improve contact center operations and technology. Ability to effectively audit and forecast operational patterns. Ability to develop and lead training programs. Ability to develop and engage staff and create opportunities for professional growth. Ability to establish and maintain professional communication and working relationships with City personnel and the public. Ability to manage financial outcomes and find resolutions to address shortfalls. Ability to effectively communicate, both orally and written. Ability to handle hostile conflict and uncertain situations. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in Business or in a field related to the job, plus seven (7) years of related experience, including two (2) years of which were in a managerial/executive capacity. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial/executive experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe your Director-level experience, managing multiple second-level managers and work units within a banking, telecom, or gas/electric/water utility environment. (Open Ended Question) * Do you have experience and knowledge of oversight of account management functions and financial controls such as account reconciliations, billing, collections, and/or payment processing/pay channels? Yes No * Do you have experience working with financial and customer management systems? Yes No * Please describe your experience with project oversight and taking high-level operational concepts to actualization, implementation and execution. (Open Ended Question) * Do you have experience with applying data analytics to identify, create and implement programs to improve the customer experience, drive customer self service, and ensure equity of program offerings. Yes No * Describe your experience with leadership application of process improvement, change management, and employee development. (Open Ended Question) * Describe your experience developing and presenting technical information to non-technical audiences, and presenting to elected/appointed bodies, executives, and other applicable stakeholders. (Open Ended Question) * Do you have strong business writing skills and experience developing correspondence in a variety of formats? Yes No * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, Outlook and PowerPoint? None Basic: create/edit simple, documents, spreadsheets, emails and presentations Intermediate: create/edit a variety of documents, spreadsheets and presentations: reformat document features, such as color, font style and size of text, change page size/width, and filter and sort data fields Advanced: create/edit complex, professional-quality documents, spreadsheets and presentations integrate features such as tables, charts, mathematical formulas, hyperlinks and graphics, data/mail merge, and import data from one document to another * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Accounting Associate II: Graduation with a Bachelor’s degree from an accredited four year college or university with major course work in a field related to Finance, Accounting, or Economics. Up to four (4) years of related experience may be substituted for education. Licenses and Certifications Required: None Accounting Associate III : Graduation with a Bachelor’s degree from an accredited four year college or university with major coursework in a field related to Finance, Accounting, or Economics plus two years of related experience. Any combination of related experience and/or education may be substituted. Licenses or Certifications: None Notes to Applicants Overview of the Position: The Accounting Associate position will support the City of Austin Capital Delivery Services Department in the Financial Services Division. The person in this role will prepare, review, and approve accounting transactions; analyze account information; review and reconcile high volume and complicated transactions; investigate, reconcile, and resolve discrepancies; respond to inquiries requiring knowledge of accounting practices, policies, and procedures; and perform financial analysis of special projects and programs as requested. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Critical Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range AA II $23.76 - $27.56 AA III $25.40 - $30.10 Hours 8:00 a.m. - 5:00 p.m. Alternative schedule and/or flexible hours available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 06/28/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location OTC 505 Barton Springs Rd., Ste. 800, Austin TX Preferred Qualifications Experience resolving prime and sub-consultant invoices and contract discrepancies. Experience researching and resolving complicated invoice and financial inquiries. Experience communicating (both written and verbally) with all levels of staff, including executives. Experience collaborating with internal/external stakeholders and making recommendations to solve complex financial problems. Experience with capital project reconciliation. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Accounting Associate II Accounting Associate III Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Accounting Associate II Accounting Associate III Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This minimum qualifications for this position are graduation with a Bachelor's degree from an accredited four year college or university with major course work in a field related to Finance, Accounting, or Economics. Up to four (4) years of related experience may be substituted for education. Do you meet this requirement? Yes No * Please describe your experience researching and resolving complicated invoice and financial inquiries. (Open Ended Question) * Describe in detail, your experience communicating (verbally and written) with all levels of staff, including executives. (Open Ended Question) * Describe in detail, your experience collaborating with internal/external stakeholders to solve complex financial problems. Please include in your answer the specific position(s) listed on your application in which you performed these duties (Open Ended Question) * Please describe your experience resolving prime and sub-consultant invoices and contract discrepancies. (Open Ended Question) * Describe in detail your experience with capital project reconciliation. Please include in your answer the specific position(s) listed on your application in which you performed these duties. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 14, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Accounting Associate II: Graduation with a Bachelor’s degree from an accredited four year college or university with major course work in a field related to Finance, Accounting, or Economics. Up to four (4) years of related experience may be substituted for education. Licenses and Certifications Required: None Accounting Associate III : Graduation with a Bachelor’s degree from an accredited four year college or university with major coursework in a field related to Finance, Accounting, or Economics plus two years of related experience. Any combination of related experience and/or education may be substituted. Licenses or Certifications: None Notes to Applicants Overview of the Position: The Accounting Associate position will support the City of Austin Capital Delivery Services Department in the Financial Services Division. The person in this role will prepare, review, and approve accounting transactions; analyze account information; review and reconcile high volume and complicated transactions; investigate, reconcile, and resolve discrepancies; respond to inquiries requiring knowledge of accounting practices, policies, and procedures; and perform financial analysis of special projects and programs as requested. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Critical Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range AA II $23.76 - $27.56 AA III $25.40 - $30.10 Hours 8:00 a.m. - 5:00 p.m. Alternative schedule and/or flexible hours available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 06/28/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location OTC 505 Barton Springs Rd., Ste. 800, Austin TX Preferred Qualifications Experience resolving prime and sub-consultant invoices and contract discrepancies. Experience researching and resolving complicated invoice and financial inquiries. Experience communicating (both written and verbally) with all levels of staff, including executives. Experience collaborating with internal/external stakeholders and making recommendations to solve complex financial problems. Experience with capital project reconciliation. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Accounting Associate II Accounting Associate III Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Accounting Associate II Accounting Associate III Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This minimum qualifications for this position are graduation with a Bachelor's degree from an accredited four year college or university with major course work in a field related to Finance, Accounting, or Economics. Up to four (4) years of related experience may be substituted for education. Do you meet this requirement? Yes No * Please describe your experience researching and resolving complicated invoice and financial inquiries. (Open Ended Question) * Describe in detail, your experience communicating (verbally and written) with all levels of staff, including executives. (Open Ended Question) * Describe in detail, your experience collaborating with internal/external stakeholders to solve complex financial problems. Please include in your answer the specific position(s) listed on your application in which you performed these duties (Open Ended Question) * Please describe your experience resolving prime and sub-consultant invoices and contract discrepancies. (Open Ended Question) * Describe in detail your experience with capital project reconciliation. Please include in your answer the specific position(s) listed on your application in which you performed these duties. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Contract Management Specialist III : Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Administration, plus four years of experience in a related field. Experience may substitute for education up to the maximum of four (4) years. A Master’s Degree may substitute for required experience up to two (2) years Licenses and Certifications Required: None Contract Management Specialist IV: Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years of experience in a related field. A Master’s Degree may substitute for required experience up to a maximum of two (2) years Licenses and Certifications Required: None. Notes to Applicants Position Overview: This position will support the City of Austin Capital Delivery Services Department in the Financial Services Division, Contract Management Team. The Contract Management Specialist III or IV will report to the Contract Management Supervisor II and be responsible for general purchasing needs for the department operations and capital contract management/monitoring defined through collaboration with CDS and Financial Services Departments. Salary Range: Contract Management Specialist III : $28.04 - $34.34 Contract Management Specialist IV: $31.81 - $39.76 Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed At least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to different locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range See Notes to Applicants Section Hours 8:00 a.m. to 5:00 p.m. Monday - Friday Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Overtime may be required with or without notice. Alternative schedule and/or flexible hours available based on business needs Hybrid - Up to 50% telework schedule available Job Close Date 06/18/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Preferred Experience: Demonstrated experience understanding, interpreting procurement, category management, and contract management best practices. Demonstrated experience obtaining data from financial and business intelligent systems. Advanced computer proficiency skills. Ability to travel to more than one work location. Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below . Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contract Management Specialist III Contract Management Specialist IV Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Contract Management Specialist III Contract Management Specialist IV Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Contract Management Specialist III position requires Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Administration, plus four years of experience in a related field. Experience may substitute for education up to the maximum of four (4) years. A Master’s Degree may substitute for required experience up to two (2) years Do you meet these qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your experience with procurement and/or contract administration including typical size of contract you have worked with, what responsibility you regularly hold with each contract, as well as the typical workload (number) of contacts you have handled at one time. (Open Ended Question) * Select the skill level that best describes your computer proficiency. ◦ Basic: Create simple documents and retrieve my emails ◦ Intermediate: Create/edit documents and spreadsheets to retrieve, edit and reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields ◦ Advanced: Create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; import data from one document to another, etc. ◦ No computer skills (Open Ended Question) * Describe your experience extracting data from multiple database applications, creating detailed and comprehensive spreadsheets and documents. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you understand that this position is required to work in office 50% of the pay period? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jun 04, 2024
Full Time
Minimum Qualifications Contract Management Specialist III : Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Administration, plus four years of experience in a related field. Experience may substitute for education up to the maximum of four (4) years. A Master’s Degree may substitute for required experience up to two (2) years Licenses and Certifications Required: None Contract Management Specialist IV: Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years of experience in a related field. A Master’s Degree may substitute for required experience up to a maximum of two (2) years Licenses and Certifications Required: None. Notes to Applicants Position Overview: This position will support the City of Austin Capital Delivery Services Department in the Financial Services Division, Contract Management Team. The Contract Management Specialist III or IV will report to the Contract Management Supervisor II and be responsible for general purchasing needs for the department operations and capital contract management/monitoring defined through collaboration with CDS and Financial Services Departments. Salary Range: Contract Management Specialist III : $28.04 - $34.34 Contract Management Specialist IV: $31.81 - $39.76 Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed At least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to different locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range See Notes to Applicants Section Hours 8:00 a.m. to 5:00 p.m. Monday - Friday Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Overtime may be required with or without notice. Alternative schedule and/or flexible hours available based on business needs Hybrid - Up to 50% telework schedule available Job Close Date 06/18/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Preferred Experience: Demonstrated experience understanding, interpreting procurement, category management, and contract management best practices. Demonstrated experience obtaining data from financial and business intelligent systems. Advanced computer proficiency skills. Ability to travel to more than one work location. Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below . Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contract Management Specialist III Contract Management Specialist IV Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Contract Management Specialist III Contract Management Specialist IV Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Contract Management Specialist III position requires Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business Administration, Public Administration, plus four years of experience in a related field. Experience may substitute for education up to the maximum of four (4) years. A Master’s Degree may substitute for required experience up to two (2) years Do you meet these qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your experience with procurement and/or contract administration including typical size of contract you have worked with, what responsibility you regularly hold with each contract, as well as the typical workload (number) of contacts you have handled at one time. (Open Ended Question) * Select the skill level that best describes your computer proficiency. ◦ Basic: Create simple documents and retrieve my emails ◦ Intermediate: Create/edit documents and spreadsheets to retrieve, edit and reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields ◦ Advanced: Create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; import data from one document to another, etc. ◦ No computer skills (Open Ended Question) * Describe your experience extracting data from multiple database applications, creating detailed and comprehensive spreadsheets and documents. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you understand that this position is required to work in office 50% of the pay period? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: None. Notes to Applicants Overview of the Position: The IT Systems Administrator position will assist with design, implement, and manage hardware, software, and Azure Cloud infrastructure, including Windows server support, supporting and administrating cloud-based software, Active Directory and supporting Microsoft operating systems. This position will assist with managing the Hardware and software inventory, creating software automation scripts to push to department computers, Provide IT Support for hardware and software to the CDS Department employees. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide ( https://www.austintexas.gov/department/active-employee-benefits ). To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Critical Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $31.81 - $39.76 per hour Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Job Close Date 06/21/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312, Austin, TX Preferred Qualifications Preferred Experience: Experience supporting, deploying, and managing Microsoft Desktop and Server Operating Systems. Experience troubleshooting and supporting Mobile devices. Experience creating Software and hardware automation scripts. Experience managing a hardware and software inventory system. Experience managing an Azure cloud environment, Active Directory, desktop management, and remote support software. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitor, troubleshoot, diagnose, test, evaluate, and make recommendations to resolve system problems as well as define disaster recovery plans and develop network test plans Implement, configure, manage, administer, maintain and monitor software and hardware to include systems, applications, middleware, servers, and storage Procure new software and hardware for systems, applications, middleware, servers, and storage technologies Evaluate system performance and health checks by implementing tuning improvements and performing system sizing estimates Contribute to the planning, forecasting, budgeting, procuring and implementing new system hardware and software including the retirement of existing systems and components Assist with development of solution based cost analysis Coordinate and communicate the installation, configuration, and maintenance of systems and components with customer departments and project teams Monitor services provided by vendors to ensure service levels are met Monitor and assist in management of equipment inventory Implement system security procedures and ensure compliance of all security policies, procedures and standards Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of one or more areas of infrastructure and server technologies Knowledge of application and/or operating systems Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications Knowledge of industry and department best practices, requirements and policies and procedures Knowledge of system capacity planning Skill in documenting and maintaining application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications or operating systems or equipment Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for this position are: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet these qualifications? Yes No * Describe your experience supporting, deploying, and managing Microsoft Desktop and Server Operating Systems. (Open Ended Question) * Describe your experience troubleshooting and supporting Mobile devices. (Open Ended Question) * Describe your experience creating Software and hardware automation scripts. (Open Ended Question) * Describe your experience managing a hardware and software inventory system. (Open Ended Question) * Please describe your experience managing an Azure cloud environment, Active Directory, SCCM, and remote support software. Include the number of years of experience in your answer. (Open Ended Question) * Do you have the ability to travel to more than one work location? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 07, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: None. Notes to Applicants Overview of the Position: The IT Systems Administrator position will assist with design, implement, and manage hardware, software, and Azure Cloud infrastructure, including Windows server support, supporting and administrating cloud-based software, Active Directory and supporting Microsoft operating systems. This position will assist with managing the Hardware and software inventory, creating software automation scripts to push to department computers, Provide IT Support for hardware and software to the CDS Department employees. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide ( https://www.austintexas.gov/department/active-employee-benefits ). To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Critical Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $31.81 - $39.76 per hour Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Job Close Date 06/21/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312, Austin, TX Preferred Qualifications Preferred Experience: Experience supporting, deploying, and managing Microsoft Desktop and Server Operating Systems. Experience troubleshooting and supporting Mobile devices. Experience creating Software and hardware automation scripts. Experience managing a hardware and software inventory system. Experience managing an Azure cloud environment, Active Directory, desktop management, and remote support software. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitor, troubleshoot, diagnose, test, evaluate, and make recommendations to resolve system problems as well as define disaster recovery plans and develop network test plans Implement, configure, manage, administer, maintain and monitor software and hardware to include systems, applications, middleware, servers, and storage Procure new software and hardware for systems, applications, middleware, servers, and storage technologies Evaluate system performance and health checks by implementing tuning improvements and performing system sizing estimates Contribute to the planning, forecasting, budgeting, procuring and implementing new system hardware and software including the retirement of existing systems and components Assist with development of solution based cost analysis Coordinate and communicate the installation, configuration, and maintenance of systems and components with customer departments and project teams Monitor services provided by vendors to ensure service levels are met Monitor and assist in management of equipment inventory Implement system security procedures and ensure compliance of all security policies, procedures and standards Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of one or more areas of infrastructure and server technologies Knowledge of application and/or operating systems Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications Knowledge of industry and department best practices, requirements and policies and procedures Knowledge of system capacity planning Skill in documenting and maintaining application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications or operating systems or equipment Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for this position are: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet these qualifications? Yes No * Describe your experience supporting, deploying, and managing Microsoft Desktop and Server Operating Systems. (Open Ended Question) * Describe your experience troubleshooting and supporting Mobile devices. (Open Ended Question) * Describe your experience creating Software and hardware automation scripts. (Open Ended Question) * Describe your experience managing a hardware and software inventory system. (Open Ended Question) * Please describe your experience managing an Azure cloud environment, Active Directory, SCCM, and remote support software. Include the number of years of experience in your answer. (Open Ended Question) * Do you have the ability to travel to more than one work location? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents