HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Bush Intercontinental Airport / International Services Workdays & Hours*: *Shift work, including rotation, weekends and holidays. (*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Terminal Management exists to deliver a 5-star experience for all passengers travelling through Houston’s airports. This experience includes all Guest facing services from the time a passenger enters the airport facility to the time they depart on an aircraft and vice versa. The scope of Terminal Management’s responsibility includes aesthetic appearance, functional condition of airport facilities and amenities, operational readiness, and terminal ambiance. Terminal Management is the primary liaison with airlines, federal agencies and any Guest facing service provider at the airports as well as with Skytrax, an organization that rates airlines and airports worldwide and is the inspiration for the Houston Airport System’s mission of becoming a 5-star global air service gateway where the magic of flight is celebrated. PURPOSE OF THE POSITION The purpose of the Airport Services Representative II provides customer assistance using multilingual skills. Provide friendly, courteous service to traveling passengers by assisting with directions, information, and processing through the Federal Inspection Service (FIS) area to ensure convenient travel through the Houston Airports. Supports management with assigned tasks and performs coordination with airlines and Customs Border Protection (CBP). This role ensures operational excellence to all international arriving customers processing through the Federal Inspection process and manages all common use facilities with our primary focus of maintaining compliance with federal, state and local rules and regulations pertaining to the airport. An Airport Services Representative II demonstrates leadership, organization and communication while assisting and monitoring large banks of passengers through the inspection area. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. The responsibilities of this position include, but are not limited to: Supports the Supervisory team by assisting with scheduling and monitoring breaks. Coordinates with airlines and Customs Border Protection to ensure passengers process through Federal Inspection Services Primary inspection area in an expeditious manner. Facilitates International passenger’s departures and arrivals through the Federal Inspection Services (FIS) in collaboration with CBP leadership and Stakeholders to exceed the department passenger processing goals. Uses multilingual skills, greets and assists international and domestic visitors and dignitaries such as presidents of foreign countries, consul representatives, international officials, and local, state and federal government representatives. Promotes collaboration and values passenger, business partner and team member input to improve the overall international passenger processing experience and make the passengers happy. Responsible for all aspects of the customer experience including information booth coverage and lost and found to seek solutions and corrective actions to ensure the airport is five-star quality. Inspect, report and schedule facility irregularities to ensure opening day fresh. Promotes a safe, secure and healthy environment for internal and external customers through the Safety Management System (SMS) program. Comply with departmental policies, procedures and enforces regulatory compliance relative to operational activities. Supports the International Services Departmental fiscal year budget goals. Support special events, facilitation of dignitaries and VIP WORK CONDITIONS There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as paints and cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires an Associate Degree, preferably in Hospitality Management, Aviation Management, Business or related fields. Directly related professional experience in airport operations or customer service above the required years of experience may be substituted for the above education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Two years of experience in a customer service or hospitality environment are required. Substitution: A Bachelor’s degree in Hospitality Management, Aviation Management, Business, or a closely related field may be substituted for the education and experience requirements. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2). PREFERENCES Preference will be given to applicants with one year of experience using bilingual skills specifically with Spanish and Arabic languages in a customer service environment is required for this role. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. PAY GRADE 15 SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858 If you need special services or accommodations, call 281-233-1842 (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 10/1/2024 11:59 PM Central
Sep 18, 2024
Full Time
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Bush Intercontinental Airport / International Services Workdays & Hours*: *Shift work, including rotation, weekends and holidays. (*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Terminal Management exists to deliver a 5-star experience for all passengers travelling through Houston’s airports. This experience includes all Guest facing services from the time a passenger enters the airport facility to the time they depart on an aircraft and vice versa. The scope of Terminal Management’s responsibility includes aesthetic appearance, functional condition of airport facilities and amenities, operational readiness, and terminal ambiance. Terminal Management is the primary liaison with airlines, federal agencies and any Guest facing service provider at the airports as well as with Skytrax, an organization that rates airlines and airports worldwide and is the inspiration for the Houston Airport System’s mission of becoming a 5-star global air service gateway where the magic of flight is celebrated. PURPOSE OF THE POSITION The purpose of the Airport Services Representative II provides customer assistance using multilingual skills. Provide friendly, courteous service to traveling passengers by assisting with directions, information, and processing through the Federal Inspection Service (FIS) area to ensure convenient travel through the Houston Airports. Supports management with assigned tasks and performs coordination with airlines and Customs Border Protection (CBP). This role ensures operational excellence to all international arriving customers processing through the Federal Inspection process and manages all common use facilities with our primary focus of maintaining compliance with federal, state and local rules and regulations pertaining to the airport. An Airport Services Representative II demonstrates leadership, organization and communication while assisting and monitoring large banks of passengers through the inspection area. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. The responsibilities of this position include, but are not limited to: Supports the Supervisory team by assisting with scheduling and monitoring breaks. Coordinates with airlines and Customs Border Protection to ensure passengers process through Federal Inspection Services Primary inspection area in an expeditious manner. Facilitates International passenger’s departures and arrivals through the Federal Inspection Services (FIS) in collaboration with CBP leadership and Stakeholders to exceed the department passenger processing goals. Uses multilingual skills, greets and assists international and domestic visitors and dignitaries such as presidents of foreign countries, consul representatives, international officials, and local, state and federal government representatives. Promotes collaboration and values passenger, business partner and team member input to improve the overall international passenger processing experience and make the passengers happy. Responsible for all aspects of the customer experience including information booth coverage and lost and found to seek solutions and corrective actions to ensure the airport is five-star quality. Inspect, report and schedule facility irregularities to ensure opening day fresh. Promotes a safe, secure and healthy environment for internal and external customers through the Safety Management System (SMS) program. Comply with departmental policies, procedures and enforces regulatory compliance relative to operational activities. Supports the International Services Departmental fiscal year budget goals. Support special events, facilitation of dignitaries and VIP WORK CONDITIONS There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as paints and cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires an Associate Degree, preferably in Hospitality Management, Aviation Management, Business or related fields. Directly related professional experience in airport operations or customer service above the required years of experience may be substituted for the above education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Two years of experience in a customer service or hospitality environment are required. Substitution: A Bachelor’s degree in Hospitality Management, Aviation Management, Business, or a closely related field may be substituted for the education and experience requirements. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2-2). PREFERENCES Preference will be given to applicants with one year of experience using bilingual skills specifically with Spanish and Arabic languages in a customer service environment is required for this role. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. PAY GRADE 15 SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858 If you need special services or accommodations, call 281-233-1842 (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 10/1/2024 11:59 PM Central
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
Jul 14, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Performs the physical connecting and disconnecting of water supply to customers; reads water meters for service account initiation and termination; installs and removes water meters; and performs related work as required. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance. Could be the only position in this specialty in a work group or could be part of a general or specialized work team. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Locates and/or traces service lines and stop boxes as requested by customer, plumber, public utility or other outside agency. Locates, traces, and records location of all other utilities within the affected area of work prior to making repairs to the distribution system. Operates computerized/electronic leak detection and locating equipment to survey and pinpoint leaks in the water distribution system and on a contractual basis for other water utilities, plumbers, etc. Investigates water leaks and low pressure problems to determine source and determines corrective action needed to remedy problem. Inspects various customer owned water facilities for rules and regulations compliance. Advises customer of necessary corrections, ensures repairs are made in a timely fashion, grants variances to regulations and terminates service for failure to comply. Performs various inspection and testing activities to assure new facilities can be accurately located and are leak free. Interprets blueprints, sketches, and written or oral instructions. Requests locations of lines and cables of other utilities. Documents work activities and prepare reports both manually and with a computer. Maintains and performs minor repairs of electronic equipment to ensure their proper function.. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of the operation of the water distribution system and how various issues may affect customers; knowledge of data available for field use in various distribution record systems; knowledge of requirements of cross connection control, devices used, and their installations; knowledge of water utility rules and regulations for customers, and skill in their application. Proficient analytical/decision making skills; skilled in operating electronic leak detection and locating equipment to accurately locate leaks and underground infrastructure; Skilled in utilizing fault locating equipment to pinpoint failures. Ability to build and maintain good working relationships with staff members and the public; ability to communicate effectively verbally and in writing; ability to operate a motor vehicle. Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification or ability to obtain within 6 months of employment required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with Minimum Qualifications - Education and Experience High school diploma or General Equivalency Diploma (GED). 3 years of work experience in a water distribution system Preferred Education & Experience Completion of Technical or Vocational course of study in Construction, Utility Management or related area and 5 years of work experience in a water distribution system Licensures and Certifications Valid State of Georgia Driver's License required. Water Distribution Operator’s Certification. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with
CITY OF ATLANTA, GA
College Park, Georgia, United States
Salary Range: $62,988-$104,980 Posting Expires: October 7, 2024 Perform duties related to security compliance and enforcement, aviation security, physical security and access control to include CCTV monitoring, incident management, training, customer service and compliance inspections of airport premises, vendors and stakeholders. Position will serve as the "customer facing" arm of the security compliance and enforcement team and will be responsible for balancing the security requirements of the TSA with the customer service initiatives of the airport. Position also serves as lead shift representative with the responsibility of managing junior staff on all airport security duties. Management also includes scheduling, work assignment and oversight and staff mentoring. Supervision Received Direction received is general and focuses on accomplishing objectives which are outlined in policy and procedures on airport security. May work independently or with other staff with responsibility for completion of assigned tasks. Minimum Qualifications Education and Experience • Bachelor’s Degree in Criminal Justice, Public Administration, Aviation Management, Airport Management or related field. • Four (4) years of directly related professional experience in security operations, law enforcement, military or related fields or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this position. • Must successfully pass a FBI fingerprint based criminal history records check with no disqualifying crimes within the last 10 years and a Security Threat Assessment conducted by the Transportation Security Administration. Preferred Education & Experience • Master's degree in airport/aviation management, business/public administration and 4-6 years experience in a security environment. • Previous experience working in a Compliance Unit/ Section at a Category X airport • Airport Certified Employee (ACE) - Security designation from the Association of Accredited Airport Executives. • Certified Member (CM) accreditation from the Association of Accredited Airport Executives. • Certified Protection Professional or Physical Security Professional designation from ASIS. • Certified Aviation Security Professional certificate from the American Board for Certification in Homeland Security • Certified Homeland Security designation (I-V) from the American Board for Certification in Homeland Security Licensures and Certifications Valid Georgia Driver’s License, or valid Driver’s License from another state, with ability to obtain Georgia Driver’s License within 30 days. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Must be able to stand for an extended period of time; walk and run without assistance; and lift 50 lbs on occasion. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-10-08
Sep 24, 2024
Full Time
Salary Range: $62,988-$104,980 Posting Expires: October 7, 2024 Perform duties related to security compliance and enforcement, aviation security, physical security and access control to include CCTV monitoring, incident management, training, customer service and compliance inspections of airport premises, vendors and stakeholders. Position will serve as the "customer facing" arm of the security compliance and enforcement team and will be responsible for balancing the security requirements of the TSA with the customer service initiatives of the airport. Position also serves as lead shift representative with the responsibility of managing junior staff on all airport security duties. Management also includes scheduling, work assignment and oversight and staff mentoring. Supervision Received Direction received is general and focuses on accomplishing objectives which are outlined in policy and procedures on airport security. May work independently or with other staff with responsibility for completion of assigned tasks. Minimum Qualifications Education and Experience • Bachelor’s Degree in Criminal Justice, Public Administration, Aviation Management, Airport Management or related field. • Four (4) years of directly related professional experience in security operations, law enforcement, military or related fields or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this position. • Must successfully pass a FBI fingerprint based criminal history records check with no disqualifying crimes within the last 10 years and a Security Threat Assessment conducted by the Transportation Security Administration. Preferred Education & Experience • Master's degree in airport/aviation management, business/public administration and 4-6 years experience in a security environment. • Previous experience working in a Compliance Unit/ Section at a Category X airport • Airport Certified Employee (ACE) - Security designation from the Association of Accredited Airport Executives. • Certified Member (CM) accreditation from the Association of Accredited Airport Executives. • Certified Protection Professional or Physical Security Professional designation from ASIS. • Certified Aviation Security Professional certificate from the American Board for Certification in Homeland Security • Certified Homeland Security designation (I-V) from the American Board for Certification in Homeland Security Licensures and Certifications Valid Georgia Driver’s License, or valid Driver’s License from another state, with ability to obtain Georgia Driver’s License within 30 days. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Must be able to stand for an extended period of time; walk and run without assistance; and lift 50 lbs on occasion. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-10-08
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None Notes to Applicants The Public Information Specialist, Senior joins the Austin-Bergstrom International Airport’s public relations program, which is housed within the Public Information and Marketing Division. In this role, you will you serve a media spokesperson for the airport, one of the fastest-growing airports in the country. You’ll bring strong writing skills to draft press releases, interview talking points, media statements, Frequently Asked Question documents and other materials that help drive awareness to the airport’s operations, offerings and programs. You will serve as a member of the Public Information’s Office on-call PIO team and crisis communications team, which require an attention for detail and the ability to respond in person to the airport after hours in the event of an emergency. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. The Department of Aviation PIO team is primarily in-office. This position is allowed to work a maximum of 2 days per week working from home so long as business needs of the organization are met. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $32.23 - $40.29 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Work hours will include after-hours, holidays, and weekend work during busy airport days or irregular operations. Position requires employee to serve on a (1) one week on-call rotation to be able to intake calls from Airport Operations and media 24/7. Job Close Date 10/04/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Experience working as a spokesperson to the press for a large organization (1,000+ employees) Experience project managing media events Strong writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences Experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies Ability to work after-hours and serve on a 24/7 one week on-call rotation. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs. 2. Develops long-range strategic plans. 3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication. 4. Coordinates all aspects of production of marketing materials. 5. Performs media relations duties to include: media buying, news releases, and fielding questions from media. 6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 7. Designs, researches, writes and edits newsletters and releases for internal or external use. 8. Produces public service announcements and videos for promotional use. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Please describe your experience working as a spokesperson to the press for a large organization (1,000+ employees). (Open Ended Question) * Please describe your experience project managing media events. (Open Ended Question) * Please describe your writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences. (Open Ended Question) * Please describe your experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies. (Open Ended Question) * Do you have the ability to travel to more than one work location? Yes No * Are you willing to work after-hours and serve on a 24/7 one week on-call rotation? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Sep 21, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None Notes to Applicants The Public Information Specialist, Senior joins the Austin-Bergstrom International Airport’s public relations program, which is housed within the Public Information and Marketing Division. In this role, you will you serve a media spokesperson for the airport, one of the fastest-growing airports in the country. You’ll bring strong writing skills to draft press releases, interview talking points, media statements, Frequently Asked Question documents and other materials that help drive awareness to the airport’s operations, offerings and programs. You will serve as a member of the Public Information’s Office on-call PIO team and crisis communications team, which require an attention for detail and the ability to respond in person to the airport after hours in the event of an emergency. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. The Department of Aviation PIO team is primarily in-office. This position is allowed to work a maximum of 2 days per week working from home so long as business needs of the organization are met. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $32.23 - $40.29 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Work hours will include after-hours, holidays, and weekend work during busy airport days or irregular operations. Position requires employee to serve on a (1) one week on-call rotation to be able to intake calls from Airport Operations and media 24/7. Job Close Date 10/04/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Experience working as a spokesperson to the press for a large organization (1,000+ employees) Experience project managing media events Strong writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences Experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies Ability to work after-hours and serve on a 24/7 one week on-call rotation. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs. 2. Develops long-range strategic plans. 3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication. 4. Coordinates all aspects of production of marketing materials. 5. Performs media relations duties to include: media buying, news releases, and fielding questions from media. 6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 7. Designs, researches, writes and edits newsletters and releases for internal or external use. 8. Produces public service announcements and videos for promotional use. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist Senior position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Please describe your experience working as a spokesperson to the press for a large organization (1,000+ employees). (Open Ended Question) * Please describe your experience project managing media events. (Open Ended Question) * Please describe your writing skills to include experience writing press releases, memos, fact sheets and other communication pieces for external audiences. (Open Ended Question) * Please describe your experience serving as a PIO in a Joint Information System and familiarity with NIMS and Incident Command System practices for disseminating information during emergencies. (Open Ended Question) * Do you have the ability to travel to more than one work location? Yes No * Are you willing to work after-hours and serve on a 24/7 one week on-call rotation? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
City of Buckeye, AZ
City Hall East at The Landing, Arizona, United States
Position Scope APPLICATION REVIEW, INTERVIEWS AND CANDIDATE SELECTION MAY OCCUR PRIOR TO THE CLOSING DATE GENERAL PURPOSE: Under general supervision, assists the department in the recruitment, retention, and expansion of commercial development opportunities. Emphasis is on working in a collaborative, cross-departmental setting dealing with the challenges associated with rapid growth and seeking out creative solutions to development related issues. This position will focus primarily on the Industrial sector but will also include the Aviation sector. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Promotes and develops the City by recruiting and expanding businesses in the community. Manages the recruitment of business by researching companies and industries, developing strategic and marketing plans, generating business leads, representing the City at trade shows, preparing and providing presentations and proposals to private sector executives, and negotiating agreements on behalf of the City. Manage and coordinate proposals to clients, respond to inquiries and requests from clients, and assist in presentations and site visits. Manages and conducts market research consistent with the City’s target industries, interfaces with other departments to incorporate technology, and manages the development of client databases. Provides staff support to key economic development programs, projects, boards, commissions, and/or task forces as needed. Develops and implements marketing strategies by developing plans for identification and pursuit of target industries, including preparation and distribution of digital and print marketing materials. Assists in negotiating development agreements with clients after determining project parameters, including analyzing and interpreting fiscal and economic impacts and presenting to City leadership and personnel. Manages and coordinates intra-departmental teams designed to assist locates with the entitlement and construction process. Makes written and verbal presentations to City management, Council, the general public and outside groups, agencies, and organizations, including professional association, brokers, developers, trade shows, conferences, and others. Models the City's values and culture. Performs other duties as assigned. In addition to the Primary Duties and Responsibilities listed above, may include some, or all, or the additional elements below based on the specific job assignment. Retail & Services: Focus is on the attraction of new retail, entertainment, hospitality, healthcare and services, and other attraction efforts within the department including but not limited to: Research, market, recruit, plan and manage development of new business across the City. Create and implement research strategies to support economic development efforts in target industries, develop and implement marketing strategies, and establish relationships within the business/development community to advance attraction efforts. Redevelopment: Focus is on the execution of department redevelopment strategies in Historic Downtown Buckeye which includes the implementation of the department tasks as outlined in the Downtown Specific Area Plan, including but not limited to: Attraction of new businesses to the area, creating financial models/programs that entice development (business improvement districts), manage the Catalyst Program, create marketing strategies around Downtown, participate in new wayfinding design/installation, generate engaging downtown design, streetscape, and public enhancement activities. Main liaison to the Mainstreet Coalition and to the Development Services Department. Aviation: Focus is on the attraction strategies around the Buckeye Municipal Airport, including but not limited to: Research, market, recruit, plan and manage development of new businesses at and around the airport. Create and implement research strategies to support economic development efforts at the airport, develop and implement marketing strategies, and establish relationships with the business/development community to advance aviation attraction efforts. Main liaison to the Airport Department and represent the economic development interests in airport planning areas. Industrial: Focus is on the attraction strategies for the industrial sector of Buckeye, including but not limited to: Research, market, recruit, plan and manage the attraction of new industrial businesses and the expansion of existing businesses. Create and implement research strategies to support economic development efforts, develop and implement marketing strategies, and establish relationships with the business/development community to advance industrial development. Minimum Qualifications & Position Requirements Education and Experience: An equivalent combination of a Bachelor’s degree in Urban or Regional Development, Geography, Business Administration, Finance, Economics, Public Administration, Real Estate, a related field and 4 years’ experience in economic development, redevelopment, community development, business assistance, real estate development, public/private finance, or related field. Preferred: Experience in a local government setting in a rapidly growing community; marketing and research principles. Necessary Knowledge, Skills and Abilities: Knowledge of: Principles, practices, procedures, and strategies of economic development, community development, planning and zoning, and related economic development principles and practices. Economic development marketing, research, incentives, financial analysis, and database management. Customer relationship management. Public administration and government operations. Strategy and program development principles and practices. Project development, scheduling, and monitoring. Applicable federal, state, and local laws, ordinances, and regulations. Commercial/industrial real estate development. Skill in: Collecting, tabulating, organizing, analyzing, and presenting complex economic development related data and information. Comfortable communicating both one-on-one and with larger groups. Excellence oral, written, and electronic communication. Creative development solutions, including public and private partnerships. Dealing with a rapid growth environment and the issues associated with that, such as the lack of infrastructure and existing building stock. Proficient and efficient in research. Organization and multi-tasking. Ability to: Successfully attract new businesses, retain/expand existing businesses, and help to foster entrepreneurial development, in order to grow the City's employment base. Problem solve in a creative and strategic manner. Take direction well, follow oral and written instructions, and be pro-active in seeking out new opportunities. Excel as a team player. Establish and foster a cooperative intra-departmental relationship for the benefit of clients. Manage change. Maintain a highly professional demeanor. Provide a high level of customer service to our clients. Think and act independently. Effectively use technology to assist in job functions. Maintain regular attendance and punctuality. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Special Requirements: Possession of a valid Arizona Driver's license. Physical Demands/ Work Environment: Standard office environment; occasional site visits in the field. Reports To: Economic Development Deputy Director Supervision Exercised: None FLSA Status : Exempt 12 - Month Goals: Gain a working knowledge of the Buckeye development process fostering internal relationships with Development Services, Engineering and other departments that pertain to the development continuum. Become familiar with the current internal plans and documents associated with assigned industry sector(s) and prepare reports on economic development activities. Develop and implement plans to promote the attraction of new investment within assigned industry sector(s). Participate in local, regional, and national events/conferences associated with assigned industry sector(s). Engage and coordinate with local, regional and state economic development partners (Buckeye Chamber of Commerce, Arizona Association for Economic Development, Westmarc, Arizona Commerce Authority, Greater Phoenix Economic Council, etc.). Track, manage and respond to inquiries, leads and active projects. Engage with existing Buckeye businesses to support and better understand the needs within the assigned industry sector(s). Cultivate relationships with property owners, real estate professionals, and industry leaders in assigned sector(s) to bring investment to Buckeye. Pursue opportunities to partner and collaborate with internal and external parties to further promote Buckeye as the location of choice for assigned industry sector(s). EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 10/1/2024 11:59 PM Mountain
Aug 21, 2024
Full Time
Position Scope APPLICATION REVIEW, INTERVIEWS AND CANDIDATE SELECTION MAY OCCUR PRIOR TO THE CLOSING DATE GENERAL PURPOSE: Under general supervision, assists the department in the recruitment, retention, and expansion of commercial development opportunities. Emphasis is on working in a collaborative, cross-departmental setting dealing with the challenges associated with rapid growth and seeking out creative solutions to development related issues. This position will focus primarily on the Industrial sector but will also include the Aviation sector. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Promotes and develops the City by recruiting and expanding businesses in the community. Manages the recruitment of business by researching companies and industries, developing strategic and marketing plans, generating business leads, representing the City at trade shows, preparing and providing presentations and proposals to private sector executives, and negotiating agreements on behalf of the City. Manage and coordinate proposals to clients, respond to inquiries and requests from clients, and assist in presentations and site visits. Manages and conducts market research consistent with the City’s target industries, interfaces with other departments to incorporate technology, and manages the development of client databases. Provides staff support to key economic development programs, projects, boards, commissions, and/or task forces as needed. Develops and implements marketing strategies by developing plans for identification and pursuit of target industries, including preparation and distribution of digital and print marketing materials. Assists in negotiating development agreements with clients after determining project parameters, including analyzing and interpreting fiscal and economic impacts and presenting to City leadership and personnel. Manages and coordinates intra-departmental teams designed to assist locates with the entitlement and construction process. Makes written and verbal presentations to City management, Council, the general public and outside groups, agencies, and organizations, including professional association, brokers, developers, trade shows, conferences, and others. Models the City's values and culture. Performs other duties as assigned. In addition to the Primary Duties and Responsibilities listed above, may include some, or all, or the additional elements below based on the specific job assignment. Retail & Services: Focus is on the attraction of new retail, entertainment, hospitality, healthcare and services, and other attraction efforts within the department including but not limited to: Research, market, recruit, plan and manage development of new business across the City. Create and implement research strategies to support economic development efforts in target industries, develop and implement marketing strategies, and establish relationships within the business/development community to advance attraction efforts. Redevelopment: Focus is on the execution of department redevelopment strategies in Historic Downtown Buckeye which includes the implementation of the department tasks as outlined in the Downtown Specific Area Plan, including but not limited to: Attraction of new businesses to the area, creating financial models/programs that entice development (business improvement districts), manage the Catalyst Program, create marketing strategies around Downtown, participate in new wayfinding design/installation, generate engaging downtown design, streetscape, and public enhancement activities. Main liaison to the Mainstreet Coalition and to the Development Services Department. Aviation: Focus is on the attraction strategies around the Buckeye Municipal Airport, including but not limited to: Research, market, recruit, plan and manage development of new businesses at and around the airport. Create and implement research strategies to support economic development efforts at the airport, develop and implement marketing strategies, and establish relationships with the business/development community to advance aviation attraction efforts. Main liaison to the Airport Department and represent the economic development interests in airport planning areas. Industrial: Focus is on the attraction strategies for the industrial sector of Buckeye, including but not limited to: Research, market, recruit, plan and manage the attraction of new industrial businesses and the expansion of existing businesses. Create and implement research strategies to support economic development efforts, develop and implement marketing strategies, and establish relationships with the business/development community to advance industrial development. Minimum Qualifications & Position Requirements Education and Experience: An equivalent combination of a Bachelor’s degree in Urban or Regional Development, Geography, Business Administration, Finance, Economics, Public Administration, Real Estate, a related field and 4 years’ experience in economic development, redevelopment, community development, business assistance, real estate development, public/private finance, or related field. Preferred: Experience in a local government setting in a rapidly growing community; marketing and research principles. Necessary Knowledge, Skills and Abilities: Knowledge of: Principles, practices, procedures, and strategies of economic development, community development, planning and zoning, and related economic development principles and practices. Economic development marketing, research, incentives, financial analysis, and database management. Customer relationship management. Public administration and government operations. Strategy and program development principles and practices. Project development, scheduling, and monitoring. Applicable federal, state, and local laws, ordinances, and regulations. Commercial/industrial real estate development. Skill in: Collecting, tabulating, organizing, analyzing, and presenting complex economic development related data and information. Comfortable communicating both one-on-one and with larger groups. Excellence oral, written, and electronic communication. Creative development solutions, including public and private partnerships. Dealing with a rapid growth environment and the issues associated with that, such as the lack of infrastructure and existing building stock. Proficient and efficient in research. Organization and multi-tasking. Ability to: Successfully attract new businesses, retain/expand existing businesses, and help to foster entrepreneurial development, in order to grow the City's employment base. Problem solve in a creative and strategic manner. Take direction well, follow oral and written instructions, and be pro-active in seeking out new opportunities. Excel as a team player. Establish and foster a cooperative intra-departmental relationship for the benefit of clients. Manage change. Maintain a highly professional demeanor. Provide a high level of customer service to our clients. Think and act independently. Effectively use technology to assist in job functions. Maintain regular attendance and punctuality. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Special Requirements: Possession of a valid Arizona Driver's license. Physical Demands/ Work Environment: Standard office environment; occasional site visits in the field. Reports To: Economic Development Deputy Director Supervision Exercised: None FLSA Status : Exempt 12 - Month Goals: Gain a working knowledge of the Buckeye development process fostering internal relationships with Development Services, Engineering and other departments that pertain to the development continuum. Become familiar with the current internal plans and documents associated with assigned industry sector(s) and prepare reports on economic development activities. Develop and implement plans to promote the attraction of new investment within assigned industry sector(s). Participate in local, regional, and national events/conferences associated with assigned industry sector(s). Engage and coordinate with local, regional and state economic development partners (Buckeye Chamber of Commerce, Arizona Association for Economic Development, Westmarc, Arizona Commerce Authority, Greater Phoenix Economic Council, etc.). Track, manage and respond to inquiries, leads and active projects. Engage with existing Buckeye businesses to support and better understand the needs within the assigned industry sector(s). Cultivate relationships with property owners, real estate professionals, and industry leaders in assigned sector(s) to bring investment to Buckeye. Pursue opportunities to partner and collaborate with internal and external parties to further promote Buckeye as the location of choice for assigned industry sector(s). EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 10/1/2024 11:59 PM Mountain