City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, acts as a communication agent on an assigned shift; performs dispatch services regarding services requests for the Public Works Department. This position is part-time includes evenings, weekends and holidays. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Answers incoming phone calls; determines the nature of the call for service; troubleshoot where applicable and enter call into work order system. Dispatches appropriate division to address the request. Follow up with resident where applicable. Data enters, clears and maintain records for all service requests entries. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. This position’s duties may expand as more computerized systems come on-line. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Call Center and dispatch practices and procedures. Principles and practices of modern office systems. . Records retention principles and practices. Principles and practices of customer service. Knowledge of City geography. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Multi-tasking. Time management. Performing data entry with a high degree of accuracy. Understanding and applying City policies and procedures. Organizing and maintaining records. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND three years of experience, including one year of experience in dispatch operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. Closing Date/Time: October 11, 2024 at 11:59 PM CST
Sep 12, 2024
Part Time
Job Description Under general supervision, acts as a communication agent on an assigned shift; performs dispatch services regarding services requests for the Public Works Department. This position is part-time includes evenings, weekends and holidays. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Answers incoming phone calls; determines the nature of the call for service; troubleshoot where applicable and enter call into work order system. Dispatches appropriate division to address the request. Follow up with resident where applicable. Data enters, clears and maintain records for all service requests entries. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. This position’s duties may expand as more computerized systems come on-line. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Call Center and dispatch practices and procedures. Principles and practices of modern office systems. . Records retention principles and practices. Principles and practices of customer service. Knowledge of City geography. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Providing efficient customer service. Multi-tasking. Time management. Performing data entry with a high degree of accuracy. Understanding and applying City policies and procedures. Organizing and maintaining records. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND three years of experience, including one year of experience in dispatch operations; ORan equivalent combination of education and experience. LICENSE AND CERTIFICATION: Possession of a valid Texas driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. Closing Date/Time: October 11, 2024 at 11:59 PM CST
Member Liaison Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required PLUS 2 years of experience as a call center agent or customer/member services representative in health care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is October 7, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-298b40d03db9124ba9b758fd357be32c
Sep 25, 2024
Member Liaison Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required PLUS 2 years of experience as a call center agent or customer/member services representative in health care required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is October 7, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-298b40d03db9124ba9b758fd357be32c
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. This position is responsible for cash handling, processing payments for parking permits, parking citations/penalties, transportation programs entering data into a financial system; balancing and reconciling cash drawers and deposits on a daily basis. Position Summary Customer Service Representative (Administrative Support Assistant II) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,680 - $3,780 per month CSU Classification Salary Range: $3,680 - $5,417 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on July 16, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jul 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 04, 2024
Job Overview Under general supervision, this position is responsible for providing optimum customer service and lead direction to student assistants at the Parking and Commuter Services (PACS) Administration service center. This position is responsible for cash handling, processing payments for parking permits, parking citations/penalties, transportation programs entering data into a financial system; balancing and reconciling cash drawers and deposits on a daily basis. Position Summary Customer Service Representative (Administrative Support Assistant II) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,680 - $3,780 per month CSU Classification Salary Range: $3,680 - $5,417 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on July 16, 2024. Application requires answers to supplemental questions. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jul 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Los Angeles Metro
Los Angeles, California, United States
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description ** The first 250 applicants will be guaranteed first consideration for this position. Additional applicants may be considered based on need. ** Under close supervision, operates computerized telephone information equipment to receive calls, provide general local and regional mass transit bus/train route itineraries and information, and/or direct call to the proper department, while maintaining a professional and understanding attitude. This bulletin is posted to fill full-time and Part time bilingual/non bilingual positions Pay differential for bilingual is $1.50 per hour above the established rate The Metro Call Center operates 7 days a week Applicants must be able to work weekends and any shift. Monday through Friday, shifts will be between 5:00 a.m. - 9:00 p.m. Weekend shifts will be between 6:00a.m. -6:00p.m. Applicants must attend 4-6 weeks of mandatory full-time training; training can take place 7 days a week Examples of Duties Answers phone in a business-like manner to provide bus and train information Operates computerized telephone information equipment to receive calls, provide requested information, or direct call to the proper department Ensures effective communication and that customer service offered is of the highest quality possible Operates Trip Master system, Centrex telephone exchange, and Porta-Printer equipment Receives and responds to inquiries from callers regarding their travel needs, including bus routes, schedules, fares, usage of TAP (Transit Access Pass) cards, etc. Provides computerized information for other transit properties Uses computer terminal, maps, and reference books to determine walking instructions, detour, and other information when required Informs patrons of frequency of service, required transfer points, proper fares, and transfer fees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education None Required Experience One year of relevant experience performing customer service duties face-to-face or over the telephone with experience performing office clerical duties and demonstrated computer skills One year of relevant experience working in a Call Center environment; familiar with transit, including public timetables, and maps, and the ability to communicate geographical information preferred Certifications/Licenses/Special Requirements Ability to understand and speak a language other than English may be required for some positions Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Customer service principles and practices Principles of business and telephone etiquette Maps and logistical directions, i.e., north, south, east, and west Metro and regional bus and rail routes, fares and timetables General office practices and procedures Centrex telephone system operations Basic personal computer system and internet operation and usage Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Conveying information clearly, accurately, quickly, and courteously over the telephone to the public Understanding and relaying complex information using computer terminal, maps, and reference books Screening calls to determine appropriate response Providing help and sympathizing with the caller Understanding maps Exercising sound judgment in stressful situations Communicating effectively with others and active listening Operating a personal computer and general office equipment Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Analyze situation, and identify and resolve problems to provide a patron with correct information and/or direct to the correct department in order to address their specific needs Be patient and handle difficult customers in a calm manner Deal with a high volume of calls Recognize that customers with special needs may take additional time Respond appropriately to inquiries and requests for information Deal tactfully and effectively with the public and other departmental personnel Input data at 15 net words per minute Understand and follow oral and written instructions and procedures Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Exposure to physical and verbal abuse by clients/customers and/or general public Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (GH) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10/9/2024 5:00 PM Pacific
Sep 26, 2024
Full Time
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description ** The first 250 applicants will be guaranteed first consideration for this position. Additional applicants may be considered based on need. ** Under close supervision, operates computerized telephone information equipment to receive calls, provide general local and regional mass transit bus/train route itineraries and information, and/or direct call to the proper department, while maintaining a professional and understanding attitude. This bulletin is posted to fill full-time and Part time bilingual/non bilingual positions Pay differential for bilingual is $1.50 per hour above the established rate The Metro Call Center operates 7 days a week Applicants must be able to work weekends and any shift. Monday through Friday, shifts will be between 5:00 a.m. - 9:00 p.m. Weekend shifts will be between 6:00a.m. -6:00p.m. Applicants must attend 4-6 weeks of mandatory full-time training; training can take place 7 days a week Examples of Duties Answers phone in a business-like manner to provide bus and train information Operates computerized telephone information equipment to receive calls, provide requested information, or direct call to the proper department Ensures effective communication and that customer service offered is of the highest quality possible Operates Trip Master system, Centrex telephone exchange, and Porta-Printer equipment Receives and responds to inquiries from callers regarding their travel needs, including bus routes, schedules, fares, usage of TAP (Transit Access Pass) cards, etc. Provides computerized information for other transit properties Uses computer terminal, maps, and reference books to determine walking instructions, detour, and other information when required Informs patrons of frequency of service, required transfer points, proper fares, and transfer fees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education None Required Experience One year of relevant experience performing customer service duties face-to-face or over the telephone with experience performing office clerical duties and demonstrated computer skills One year of relevant experience working in a Call Center environment; familiar with transit, including public timetables, and maps, and the ability to communicate geographical information preferred Certifications/Licenses/Special Requirements Ability to understand and speak a language other than English may be required for some positions Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Customer service principles and practices Principles of business and telephone etiquette Maps and logistical directions, i.e., north, south, east, and west Metro and regional bus and rail routes, fares and timetables General office practices and procedures Centrex telephone system operations Basic personal computer system and internet operation and usage Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Conveying information clearly, accurately, quickly, and courteously over the telephone to the public Understanding and relaying complex information using computer terminal, maps, and reference books Screening calls to determine appropriate response Providing help and sympathizing with the caller Understanding maps Exercising sound judgment in stressful situations Communicating effectively with others and active listening Operating a personal computer and general office equipment Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Analyze situation, and identify and resolve problems to provide a patron with correct information and/or direct to the correct department in order to address their specific needs Be patient and handle difficult customers in a calm manner Deal with a high volume of calls Recognize that customers with special needs may take additional time Respond appropriately to inquiries and requests for information Deal tactfully and effectively with the public and other departmental personnel Input data at 15 net words per minute Understand and follow oral and written instructions and procedures Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Exposure to physical and verbal abuse by clients/customers and/or general public Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (GH) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10/9/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Real Estate Services Department is seeking to add experienced Real Property Agent III - Senior Leasing/Acquisitions* to their team! We invite you to apply today and join the San Bernardino County team! The Real Estate Services Department seeks Real Property Agent Ill - Senior Leasing/Acquisitions* to lead the negotiation of complex leases/property acquisitions. Real Property Agents III are experienced commercial real estate professionals with demonstrated ability in handling complex and sensitive property activities. While the department seeks individuals with overarching field experience, the primary workload will be focused on negotiation and preparation of leasing and/or acquisition negotiations and administration. This position will act in a lead capacity, providing mentorship, training and technical assistance to other real property agents engaged in leasing, property management, appraisals, acquisitions, sales, and relocation property services. EXAMPLE OF DUTIES Provides property related recommendations to County department customers and leads the implementation of those property recommendations. Analyzes contract terms including lease management, lease negotiation, and lease language provisions. Prepares Requests for Proposals and processes contracts for independent contractors hired to provide professional services. Monitors minor to major tenant improvements, which can include oversight of ground-up construction. Prepares reports, studies, budget proposals and other analytical studies pertaining to real property acquisition and disposition for public projects. Negotiates for the leasing and/or acquisition of a variety of property types: commercial, residential, vacant land, encumbered land (easements for conservation, flood control, and/or road right-of-way) *Official Title: Real Property Agent III . For a more comprehensive listing of job duties for this classification, please refer to the Real Property Agent III job description. THE REAL ESTATE SERVICES DEPARTMENT The Real Estate Services Department (RESD) is a full service commercial real estate organization providing San Bernardino County and Board Governed entities with comprehensive expert real estate services. With a highly qualified staff, RESD has established a strong reputation among its internal clients for providing exceptional technical expertise, negotiation skills, administrative services and client responsiveness both internally, as well as in its dealings with the private sector commercial real estate industry. Learn more about Real Estate Services Department and their exceptional services. EXCELLENT BENEFITS!!! Coming from the private sector? Join our County team today and enjoy all the benefits that come with public employment! Click the image below to learn more about San Bernardino County's competitive offerings! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Incumbents may be required to travel throughout the County. A valid California Class C driver's license is required at time of appointment and must be maintained; employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualified candidates must meet the education requirement in addition to ONE of the experience options as listed below. EDUCATION Thirty (30) semester (45 quarter) units of completed college coursework in real estate, public/business administration, economics, or other closely related field. Education Substitution: One (1) additional year of qualifying experience may substitute the education requirement. --AND -- EXPERIENCE Option 1: Four (4) years of full-time equivalent professional real estate experience negotiating real property leasing terms, building improvement project management, and managing acquisition projects. (Note: Qualifying experience must be in mixed use, office, industrial, or retail environment . Residential experience is not considered qualifying.) Option 2: Three (3) years as a Real Property Agent II with San Bernardino County or in an equivalent or higher-level classification within a comparable public agency. Desired Qualifications The ideal candidate for Real Property Agent III will have: Knowledge and experience in negotiating and acquiring real property for leasing and/or acquisitions. Proven ability to deliver projects in a timely and cost-effective manner while maintaining customer-centric service. Leadership experience and/or qualities of a leader, wishing to advance these attributes in this role. A Bachelor's degree in real estate, public/business administration, or other closely related field. Senior Right of Way (SR/WA) designation from the International Right of Way Association and/or experience with working on public projects and eminent domain matters is an added plus. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Resumes and other attached supporting materials will not be reviewed as part of the competitive evaluation , so it is in the candidate's best interest to be thorough in the work history section of their application, as well as their supplemental questionnaire answers. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Jul 14, 2024
Full Time
The Job The Real Estate Services Department is seeking to add experienced Real Property Agent III - Senior Leasing/Acquisitions* to their team! We invite you to apply today and join the San Bernardino County team! The Real Estate Services Department seeks Real Property Agent Ill - Senior Leasing/Acquisitions* to lead the negotiation of complex leases/property acquisitions. Real Property Agents III are experienced commercial real estate professionals with demonstrated ability in handling complex and sensitive property activities. While the department seeks individuals with overarching field experience, the primary workload will be focused on negotiation and preparation of leasing and/or acquisition negotiations and administration. This position will act in a lead capacity, providing mentorship, training and technical assistance to other real property agents engaged in leasing, property management, appraisals, acquisitions, sales, and relocation property services. EXAMPLE OF DUTIES Provides property related recommendations to County department customers and leads the implementation of those property recommendations. Analyzes contract terms including lease management, lease negotiation, and lease language provisions. Prepares Requests for Proposals and processes contracts for independent contractors hired to provide professional services. Monitors minor to major tenant improvements, which can include oversight of ground-up construction. Prepares reports, studies, budget proposals and other analytical studies pertaining to real property acquisition and disposition for public projects. Negotiates for the leasing and/or acquisition of a variety of property types: commercial, residential, vacant land, encumbered land (easements for conservation, flood control, and/or road right-of-way) *Official Title: Real Property Agent III . For a more comprehensive listing of job duties for this classification, please refer to the Real Property Agent III job description. THE REAL ESTATE SERVICES DEPARTMENT The Real Estate Services Department (RESD) is a full service commercial real estate organization providing San Bernardino County and Board Governed entities with comprehensive expert real estate services. With a highly qualified staff, RESD has established a strong reputation among its internal clients for providing exceptional technical expertise, negotiation skills, administrative services and client responsiveness both internally, as well as in its dealings with the private sector commercial real estate industry. Learn more about Real Estate Services Department and their exceptional services. EXCELLENT BENEFITS!!! Coming from the private sector? Join our County team today and enjoy all the benefits that come with public employment! Click the image below to learn more about San Bernardino County's competitive offerings! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Incumbents may be required to travel throughout the County. A valid California Class C driver's license is required at time of appointment and must be maintained; employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualified candidates must meet the education requirement in addition to ONE of the experience options as listed below. EDUCATION Thirty (30) semester (45 quarter) units of completed college coursework in real estate, public/business administration, economics, or other closely related field. Education Substitution: One (1) additional year of qualifying experience may substitute the education requirement. --AND -- EXPERIENCE Option 1: Four (4) years of full-time equivalent professional real estate experience negotiating real property leasing terms, building improvement project management, and managing acquisition projects. (Note: Qualifying experience must be in mixed use, office, industrial, or retail environment . Residential experience is not considered qualifying.) Option 2: Three (3) years as a Real Property Agent II with San Bernardino County or in an equivalent or higher-level classification within a comparable public agency. Desired Qualifications The ideal candidate for Real Property Agent III will have: Knowledge and experience in negotiating and acquiring real property for leasing and/or acquisitions. Proven ability to deliver projects in a timely and cost-effective manner while maintaining customer-centric service. Leadership experience and/or qualities of a leader, wishing to advance these attributes in this role. A Bachelor's degree in real estate, public/business administration, or other closely related field. Senior Right of Way (SR/WA) designation from the International Right of Way Association and/or experience with working on public projects and eminent domain matters is an added plus. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Resumes and other attached supporting materials will not be reviewed as part of the competitive evaluation , so it is in the candidate's best interest to be thorough in the work history section of their application, as well as their supplemental questionnaire answers. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job We invite you to apply today and join the San Bernardino County team! The Real Estate Services Department (RESD) is recruiting for Real Property Agents II to support various areas of real estate operations. RESD is seeking real estate professionals with the ability to deliver projects in a timely and cost effective manner while maintaining customer-centric service. While the department seeks individuals with overarching field experience, the incumbents primary workload will be focused on leasing and property management. Real Property Agents II are responsible for a variety of projects which could include: complex property management; commercial leasing activities; negotiation and acquisition of real property for public projects in the areas of both voluntary acquisition and eminent domain. Es sential duties may include negotiating for acquisition of a variety of property types; analyzing contract terms; interpreting appraisals, architectural plans, maps, title reports, and legal documents; soliciting proposals; negotiating for leased facilities to house County employees providing services throughout the County; negotiating leases for County-owned property; leasing administration and property management duties; monitoring improvements to conform with lease agreements; and resolving issues and landlord/tenant disputes. Agents will also interface with other County personnel to address their real property needs; manage the surplus property process and oversee public auctions; and prepare Board Agenda items for public consideration and approval by the Board of Supervisors. *Official Title: Real Property Agent II. For a more comprehensive listing of job duties for this classification, please refer to the Real Property Agent II job description. THE REAL ESTATE SERVICES DEPARTMENT The Real Estate Services Department (RESD) is a multi-disciplined department of professionals providing San Bernardino Count and other government agencies with comprehensive real estate services. With a highly skilled staff, RESD has established a strong reputation among its clients for providing exceptional technical expertise, administrative services, and client responsiveness. Learn more about the Real Estate Services Department and their exceptional services. EXCELLENT BENEFITS!!! This position offers lucrative County benefits! Click the image below to learn more about San Bernardino County's competitive offerings. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Incumbents may be required to travel throughout the County. A valid California Class C driver's license is required at time of appointment and must be maintained throughout employment ; employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualified candidates must meet the education requirement in addition to one of the experience options as listed below. EXPERIENCE Option 1: Three (3) years of full-time equivalent professional real estate experience leasing real estate, providing property management services and building improvement project management. (Note: Qualifying experience must be in mixed use, office, industrial, or retail environment . Residential experience is not considered qualifying.) Option 2: Two (2) years as a Real Property Agent I with San Bernardino County or in an equivalent or higher-level classification within a comparable public agency. --AND -- EDUCATION Thirty (30) semester (45 quarter) units of completed college coursework in real estate, public/business administration, economics, or other closely related field. Education Substitution: One (1) additional year of qualifying experience may substitute the education requirement. Desired Qualifications A Bachelor's degree in real estate, public/business administration, or other closely related field is highly desirable. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. There will be a competitive evaluation of qualified candidates based on the review of application material and supplemental questionnaire answers.It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, your application has NOT been received. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or web browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Jul 14, 2024
Full Time
The Job We invite you to apply today and join the San Bernardino County team! The Real Estate Services Department (RESD) is recruiting for Real Property Agents II to support various areas of real estate operations. RESD is seeking real estate professionals with the ability to deliver projects in a timely and cost effective manner while maintaining customer-centric service. While the department seeks individuals with overarching field experience, the incumbents primary workload will be focused on leasing and property management. Real Property Agents II are responsible for a variety of projects which could include: complex property management; commercial leasing activities; negotiation and acquisition of real property for public projects in the areas of both voluntary acquisition and eminent domain. Es sential duties may include negotiating for acquisition of a variety of property types; analyzing contract terms; interpreting appraisals, architectural plans, maps, title reports, and legal documents; soliciting proposals; negotiating for leased facilities to house County employees providing services throughout the County; negotiating leases for County-owned property; leasing administration and property management duties; monitoring improvements to conform with lease agreements; and resolving issues and landlord/tenant disputes. Agents will also interface with other County personnel to address their real property needs; manage the surplus property process and oversee public auctions; and prepare Board Agenda items for public consideration and approval by the Board of Supervisors. *Official Title: Real Property Agent II. For a more comprehensive listing of job duties for this classification, please refer to the Real Property Agent II job description. THE REAL ESTATE SERVICES DEPARTMENT The Real Estate Services Department (RESD) is a multi-disciplined department of professionals providing San Bernardino Count and other government agencies with comprehensive real estate services. With a highly skilled staff, RESD has established a strong reputation among its clients for providing exceptional technical expertise, administrative services, and client responsiveness. Learn more about the Real Estate Services Department and their exceptional services. EXCELLENT BENEFITS!!! This position offers lucrative County benefits! Click the image below to learn more about San Bernardino County's competitive offerings. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Incumbents may be required to travel throughout the County. A valid California Class C driver's license is required at time of appointment and must be maintained throughout employment ; employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Qualified candidates must meet the education requirement in addition to one of the experience options as listed below. EXPERIENCE Option 1: Three (3) years of full-time equivalent professional real estate experience leasing real estate, providing property management services and building improvement project management. (Note: Qualifying experience must be in mixed use, office, industrial, or retail environment . Residential experience is not considered qualifying.) Option 2: Two (2) years as a Real Property Agent I with San Bernardino County or in an equivalent or higher-level classification within a comparable public agency. --AND -- EDUCATION Thirty (30) semester (45 quarter) units of completed college coursework in real estate, public/business administration, economics, or other closely related field. Education Substitution: One (1) additional year of qualifying experience may substitute the education requirement. Desired Qualifications A Bachelor's degree in real estate, public/business administration, or other closely related field is highly desirable. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. There will be a competitive evaluation of qualified candidates based on the review of application material and supplemental questionnaire answers.It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, your application has NOT been received. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or web browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 538755; 04/26/2024 Department Coordinator Administrative Support Coordinator II New Student and Family Engagement Salary Range : $3,865 - $6,336/Monthly (Budgeted Hiring Salary Range: $3,865 - $4,200/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Director, the Department Coordinator is responsible for the day-to-day administrative and business operations of the department, including scheduling meetings, coordinating student payroll, maintaining, and preparing budgets, and preparing travel and purchasing requests. The incumbent will oversee department Human Resources processes and work closely with the division's business operations manager on maintaining budgets and processing budget-related documents. The Department Coordinator serves as the principal customer service agent for the department. The incumbent will frequently take the lead in researching relevant University policies and procedures and gather the necessary background required to make recommendations on issues that may have a broad impact across the department. The incumbent will serve as the coordinator for Campus Tours Unit and will supervise Tours and Administrative Aide student assistants. Fully and accurately execute administrative and fiscal documents including but not limited to travel requests and claims, purchase orders and requisitions, employee account modifications, and budget and expenditure transfers in a timely manner. Proactively reconcile expenditures and guarantee timely payment of invoices and credit card statements, including performing necessary campus and/or vendor follow up to ensure department's financial responsibilities are met. Maintain accurate records and creates budget projections for quarterly assessment and review. Coordinate and maintain calendars, coordinate meetings, create agendas, and prepare materials for meetings. Oversee Human Resources processes for the department, including the recruitment, separation, and affiliated processes for professional and student assistant staff. Support the initial onboarding of all new professional and student assistant staff. Verify work hours and process monthly payroll for student assistants. Maintain reasonable inventory of office supplies and equipment and execute required purchasing paperwork for supplies, services, hardware, and software for the department. Oversee the control and scheduling of all maintenance, repair, and remodeling work in the area. Maintain professional and technical knowledge relevant to the various responsibilities of the position. Use critical thinking and independent judgment to analyze and anticipate the administrative needs of the office to ensure smooth and successful daily operations. Serve as coordinator for the Campus Tours unit, ensuring smooth daily operations and engaging campus guest experiences. Effectively supervise the Campus Tour Guide/Office Aide student assistant team. Collect user experience and process data to generate and present semester/quarterly program assessment. Provide knowledgeable, accurate, and courteous support via phone, e-mail, and in person to ensure a positive service experience for students, parents, and campus guests. Remain knowledgeable and conversant on all activities, programs, and services offered by the department to effectively communicate the same to constituents. Establish and maintain close working relationships with other campus offices and departments both in-person and via electronic communication to achieve timely, accurate, and best-case resolutions to student, parent, and/or guest issues and concerns. Attend necessary trainings and divisional and/or university meetings to maintain/enhance customer service skills and increase knowledge of current best practices. Assist the director with special projects as assigned and provide thoughtful and dedicated support for other NSFE, Division of Student Life, and/or campus-wide events and initiatives as needed. Other duties as assigned. Required Qualifications & Experience : Equivalent to four years of general office experience, which included providing ongoing work coordination and/or lead responsibilities. Bachelor's degree may substitute for one year of professional experience. Independently handle multiple work unit priorities and projects. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to effectively handle a broad range of interpersonal contracts including those at a higher level and those sensitive in nature. Ability to draft and compose correspondence and standard reports. In-person work. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on 5/10/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 538755; 04/26/2024 Department Coordinator Administrative Support Coordinator II New Student and Family Engagement Salary Range : $3,865 - $6,336/Monthly (Budgeted Hiring Salary Range: $3,865 - $4,200/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Director, the Department Coordinator is responsible for the day-to-day administrative and business operations of the department, including scheduling meetings, coordinating student payroll, maintaining, and preparing budgets, and preparing travel and purchasing requests. The incumbent will oversee department Human Resources processes and work closely with the division's business operations manager on maintaining budgets and processing budget-related documents. The Department Coordinator serves as the principal customer service agent for the department. The incumbent will frequently take the lead in researching relevant University policies and procedures and gather the necessary background required to make recommendations on issues that may have a broad impact across the department. The incumbent will serve as the coordinator for Campus Tours Unit and will supervise Tours and Administrative Aide student assistants. Fully and accurately execute administrative and fiscal documents including but not limited to travel requests and claims, purchase orders and requisitions, employee account modifications, and budget and expenditure transfers in a timely manner. Proactively reconcile expenditures and guarantee timely payment of invoices and credit card statements, including performing necessary campus and/or vendor follow up to ensure department's financial responsibilities are met. Maintain accurate records and creates budget projections for quarterly assessment and review. Coordinate and maintain calendars, coordinate meetings, create agendas, and prepare materials for meetings. Oversee Human Resources processes for the department, including the recruitment, separation, and affiliated processes for professional and student assistant staff. Support the initial onboarding of all new professional and student assistant staff. Verify work hours and process monthly payroll for student assistants. Maintain reasonable inventory of office supplies and equipment and execute required purchasing paperwork for supplies, services, hardware, and software for the department. Oversee the control and scheduling of all maintenance, repair, and remodeling work in the area. Maintain professional and technical knowledge relevant to the various responsibilities of the position. Use critical thinking and independent judgment to analyze and anticipate the administrative needs of the office to ensure smooth and successful daily operations. Serve as coordinator for the Campus Tours unit, ensuring smooth daily operations and engaging campus guest experiences. Effectively supervise the Campus Tour Guide/Office Aide student assistant team. Collect user experience and process data to generate and present semester/quarterly program assessment. Provide knowledgeable, accurate, and courteous support via phone, e-mail, and in person to ensure a positive service experience for students, parents, and campus guests. Remain knowledgeable and conversant on all activities, programs, and services offered by the department to effectively communicate the same to constituents. Establish and maintain close working relationships with other campus offices and departments both in-person and via electronic communication to achieve timely, accurate, and best-case resolutions to student, parent, and/or guest issues and concerns. Attend necessary trainings and divisional and/or university meetings to maintain/enhance customer service skills and increase knowledge of current best practices. Assist the director with special projects as assigned and provide thoughtful and dedicated support for other NSFE, Division of Student Life, and/or campus-wide events and initiatives as needed. Other duties as assigned. Required Qualifications & Experience : Equivalent to four years of general office experience, which included providing ongoing work coordination and/or lead responsibilities. Bachelor's degree may substitute for one year of professional experience. Independently handle multiple work unit priorities and projects. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to effectively handle a broad range of interpersonal contracts including those at a higher level and those sensitive in nature. Ability to draft and compose correspondence and standard reports. In-person work. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on 5/10/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary Under the general supervision of the Administrative Services Manager, the incumbent provides administrative support for the College and serves as the primary customer service representative between the Dean’s Office and the College’s departments. Key Responsibilities Expenditure Processing, Tracking, & Purchasing - Support monthly fund reconciliation on all College funds. Act as primary point of contact and subject matter expert to Admin Support Coordinators (ASC), Admin Support Assistants (ASA), and Student Assistants (SA) both in CHHS Administration and in CHHS Departments (including Analysts within CHHS Departments). Administration, Communications, & Customer Service - Serves as primary customer service agent in the areas of finance for the College of CHHS for department staff, faculty, and Department Chairs. Financial Reporting & Review - Research, solve problems, correct problems related to college funds, maintain database, and other fiscal issues. Serve as a college liaison with the purchasing office, accounts payable, shipping and receiving and the university bookstore to resolve problems as needed. Knowledge Skills and Abilities Possess strong organizational and communication skills to communicate effectively with diverse faculty, staff, students, and public and provide excellent customer service. Ability to establish and maintain cooperative working relationships and be an active team participant. Ability to work independently and be accountable for work activities and follow through on assignments. Detail-oriented approach to work essential. Must be organized. Ability to plan, prioritize, and coordinate tasks so that multiple projects may be completed, and deadlines met in a busy environment. Ability to analyze and solve problems as situations arise. Knowledge of University policies and procedures. Strong working knowledge of Microsoft Office including Word, Excel, Peoplesoft experience and skills preferred. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience • Equivalent of five years administrative support experience required. • Bachelor's degree in a business-related field preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department CHHS Administration Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $4,058 - $4,983 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,058 - $6,653 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Sep 25 2024 Pacific Daylight Time Applications close: Oct 09 2024 Pacific Daylight Time Closing Date/Time:
Sep 26, 2024
Job Summary Under the general supervision of the Administrative Services Manager, the incumbent provides administrative support for the College and serves as the primary customer service representative between the Dean’s Office and the College’s departments. Key Responsibilities Expenditure Processing, Tracking, & Purchasing - Support monthly fund reconciliation on all College funds. Act as primary point of contact and subject matter expert to Admin Support Coordinators (ASC), Admin Support Assistants (ASA), and Student Assistants (SA) both in CHHS Administration and in CHHS Departments (including Analysts within CHHS Departments). Administration, Communications, & Customer Service - Serves as primary customer service agent in the areas of finance for the College of CHHS for department staff, faculty, and Department Chairs. Financial Reporting & Review - Research, solve problems, correct problems related to college funds, maintain database, and other fiscal issues. Serve as a college liaison with the purchasing office, accounts payable, shipping and receiving and the university bookstore to resolve problems as needed. Knowledge Skills and Abilities Possess strong organizational and communication skills to communicate effectively with diverse faculty, staff, students, and public and provide excellent customer service. Ability to establish and maintain cooperative working relationships and be an active team participant. Ability to work independently and be accountable for work activities and follow through on assignments. Detail-oriented approach to work essential. Must be organized. Ability to plan, prioritize, and coordinate tasks so that multiple projects may be completed, and deadlines met in a busy environment. Ability to analyze and solve problems as situations arise. Knowledge of University policies and procedures. Strong working knowledge of Microsoft Office including Word, Excel, Peoplesoft experience and skills preferred. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience • Equivalent of five years administrative support experience required. • Bachelor's degree in a business-related field preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department CHHS Administration Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $4,058 - $4,983 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,058 - $6,653 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Sep 25 2024 Pacific Daylight Time Applications close: Oct 09 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title International Student Recruitment Specialist Classification Student Services Professional III AutoReqId 542224 Department International Programs Sub-Division Vice President, Academic Affairs Salary Range Classification Range $5,276 - $7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,950 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening, and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: International Programs collaborates with departments and colleges within the University regarding unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the International Student Recruitment Specialist (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision, this position's primary role is to independently advise and recruit international students to the University. The International Student Recruitment Specialist will work closely with internal and external stakeholders to execute and coordinate recruitment strategies, provide services in the areas of counseling, admission advising, follow-up, coordination of various recruitment events, delivery of presentations as well as other recruitment activities that lead to increased applications and enrollments to the University. The International Student Recruitment Specialist will prepare and host presentations and webinars for prospective students, partners, and agents. Serves as the primary liaison and advisor for international student recruiting agencies and independent agents. International Student Recruitment support - The position will utilize a high degree of professional and independent judgment to closely advise potential and existing international students in one-on-one and group settings regarding the admissions and application processes, admission requirements, immigration processes, majors, student life, etc. This includes making independent decisions on complex issues and develops detailed solutions to aid prospective international applicants with complex barriers and obstacles regarding admission. The International Student Recruitment Specialist will represent the University at domestic and international recruitment fairs, events, and meetings (virtual and in-person). The International Student Recruitment Specialist will collaborate closely with key University offices (e.g., Recruitment and Outreach Office, Admission Office) regarding the status of international applications and the tracking of application and admissions data. The position will create detailed reports on leads, inquiries, applications, and enrollments from a Customer Relationship Management System (CRM), the Student and Exchange Visitor Information System (SEVIS), and PeopleSoft. Conducts presentations and webinars for prospective students, partners, and agents. Serves as the primary liaison and advisor for international student recruiting agencies and independent agents. Trains, advises, and supports agents to properly promote Cal State Fullerton's brand and reputation in designated markets overseas and raise the University's international profile to achieve recruitment targets in those markets. The International Student Recruitment Specialist will follow up on student leads and inquiries to meet recruitment goals. Develops and conducts admit-to-enroll yield events for admitted students and develops engagement activities for admitted international students. Recruitment Planning and Analysis - The International Student Recruitment Specialist will collaborate with various key University offices to create annual international recruitment or outreach planning. This position will analyze data on international enrollment trends to identify opportunities. Will monitor recruitment expenditures and calculate the return on investment of events. The International Student Recruitment Specialist will provide innovative, cost-effective recruitment strategies. Assist with designing promotional materials, website updates, social media campaigns, and other forms of recruitment support. Maintains and expands networks with recruitment agents and partners. Agent and partner support includes training and application management, performance monitoring, and relationship development. The International Student Recruitment Specialist uses independent judgment to communicate timely programmatic information to agents/partners via emails, webinars, and visits. Conducts annual agent training and onboarding for new partners. Ensures all agent and partner agreements/Memorandums of Understanding (MOUs) are up to date and commission invoices and payments are made in a timely and proper manner. Campus and Community Engagement - The International Student Recruitment Specialist maintains contacts at community colleges and high schools for recruitment events. Provides admission updates to counselors through digital and on-site communications. Collaborates with Extension on revenue-producing programs and trainings for international students. Collaborates with the International Students and Scholar’s office responsible for supporting newly admitted students and assist, as needed, with new student pre-arrival information, including housing, registration, student insurance, and issuance of Certification of Eligibility for Nonimmigrant Student Status (Form I-20). Participates in international student events and activities (e.g., new student orientations, International Education Week, on-campus cultural and celebration events). Maintains effective relationships with students, faculty, staff, and the general public. Other Duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master's degree in a related field like international education. At least 3 months of experience living, working, or studying abroad. Knowledge of cultures, governments, and education systems globally. Experience with international recruitment and Client Relationship Management (CRM) systems. Familiar with tracking outreach return on investment (ROI) and recruitment best practices. Ability to thrive in a fast-paced, detail-oriented environment. Excellent organizational, time management, and multitasking skills. Self-motivated and able to take initiative on tasks/issues. Knowledge of Student and Exchange Visitor Information System (SEVIS) and Student Visa visa policies/procedures including the F-1 visa or others as needed. Flexibility to work varying hours due to time zone differences. Outstanding customer service skills. Multicultural competence and commitment to diversity/inclusion. Experience developing and delivering presentations. Proficient communication across cultures verbally and in writing. Ability to interpret and ensure compliance with policies. High degree of confidentiality in handling sensitive information. Willing and able to travel domestically and internationally as needed. Able to work extended hours and holidays as required for recruitment. License/Certifications A Valid California Driver's License and reliable means of transportation. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Sep 05 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
Sep 23, 2024
Job Title International Student Recruitment Specialist Classification Student Services Professional III AutoReqId 542224 Department International Programs Sub-Division Vice President, Academic Affairs Salary Range Classification Range $5,276 - $7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,950 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening, and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: International Programs collaborates with departments and colleges within the University regarding unique programs for students from the community and around the world. We seek an exceptional individual to join our team as the International Student Recruitment Specialist (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision, this position's primary role is to independently advise and recruit international students to the University. The International Student Recruitment Specialist will work closely with internal and external stakeholders to execute and coordinate recruitment strategies, provide services in the areas of counseling, admission advising, follow-up, coordination of various recruitment events, delivery of presentations as well as other recruitment activities that lead to increased applications and enrollments to the University. The International Student Recruitment Specialist will prepare and host presentations and webinars for prospective students, partners, and agents. Serves as the primary liaison and advisor for international student recruiting agencies and independent agents. International Student Recruitment support - The position will utilize a high degree of professional and independent judgment to closely advise potential and existing international students in one-on-one and group settings regarding the admissions and application processes, admission requirements, immigration processes, majors, student life, etc. This includes making independent decisions on complex issues and develops detailed solutions to aid prospective international applicants with complex barriers and obstacles regarding admission. The International Student Recruitment Specialist will represent the University at domestic and international recruitment fairs, events, and meetings (virtual and in-person). The International Student Recruitment Specialist will collaborate closely with key University offices (e.g., Recruitment and Outreach Office, Admission Office) regarding the status of international applications and the tracking of application and admissions data. The position will create detailed reports on leads, inquiries, applications, and enrollments from a Customer Relationship Management System (CRM), the Student and Exchange Visitor Information System (SEVIS), and PeopleSoft. Conducts presentations and webinars for prospective students, partners, and agents. Serves as the primary liaison and advisor for international student recruiting agencies and independent agents. Trains, advises, and supports agents to properly promote Cal State Fullerton's brand and reputation in designated markets overseas and raise the University's international profile to achieve recruitment targets in those markets. The International Student Recruitment Specialist will follow up on student leads and inquiries to meet recruitment goals. Develops and conducts admit-to-enroll yield events for admitted students and develops engagement activities for admitted international students. Recruitment Planning and Analysis - The International Student Recruitment Specialist will collaborate with various key University offices to create annual international recruitment or outreach planning. This position will analyze data on international enrollment trends to identify opportunities. Will monitor recruitment expenditures and calculate the return on investment of events. The International Student Recruitment Specialist will provide innovative, cost-effective recruitment strategies. Assist with designing promotional materials, website updates, social media campaigns, and other forms of recruitment support. Maintains and expands networks with recruitment agents and partners. Agent and partner support includes training and application management, performance monitoring, and relationship development. The International Student Recruitment Specialist uses independent judgment to communicate timely programmatic information to agents/partners via emails, webinars, and visits. Conducts annual agent training and onboarding for new partners. Ensures all agent and partner agreements/Memorandums of Understanding (MOUs) are up to date and commission invoices and payments are made in a timely and proper manner. Campus and Community Engagement - The International Student Recruitment Specialist maintains contacts at community colleges and high schools for recruitment events. Provides admission updates to counselors through digital and on-site communications. Collaborates with Extension on revenue-producing programs and trainings for international students. Collaborates with the International Students and Scholar’s office responsible for supporting newly admitted students and assist, as needed, with new student pre-arrival information, including housing, registration, student insurance, and issuance of Certification of Eligibility for Nonimmigrant Student Status (Form I-20). Participates in international student events and activities (e.g., new student orientations, International Education Week, on-campus cultural and celebration events). Maintains effective relationships with students, faculty, staff, and the general public. Other Duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master's degree in a related field like international education. At least 3 months of experience living, working, or studying abroad. Knowledge of cultures, governments, and education systems globally. Experience with international recruitment and Client Relationship Management (CRM) systems. Familiar with tracking outreach return on investment (ROI) and recruitment best practices. Ability to thrive in a fast-paced, detail-oriented environment. Excellent organizational, time management, and multitasking skills. Self-motivated and able to take initiative on tasks/issues. Knowledge of Student and Exchange Visitor Information System (SEVIS) and Student Visa visa policies/procedures including the F-1 visa or others as needed. Flexibility to work varying hours due to time zone differences. Outstanding customer service skills. Multicultural competence and commitment to diversity/inclusion. Experience developing and delivering presentations. Proficient communication across cultures verbally and in writing. Ability to interpret and ensure compliance with policies. High degree of confidentiality in handling sensitive information. Willing and able to travel domestically and internationally as needed. Able to work extended hours and holidays as required for recruitment. License/Certifications A Valid California Driver's License and reliable means of transportation. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Sep 05 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Wake County Child Support program services are routinely coordinated with other county, state, and international jurisdictions and involve complex case variables that require resolution utilizing formal judicial and law enforcement systems. The work of the Team Lead is distinguished from the Case Agent in such areas as independence of action and knowledge expertise to assist the entire Office with case management processes across the four (4) Child Support sections: Establishment, Enforcement, Intergovernmental, and Legal. The Team Lead is responsible for processing complex cases that exceed Case Agent scope of knowledge but do not require supervisor and/or manager intervention. The Team Lead will: Assist unit Supervisors in ensuring performance measures, priorities, and deadlines are met Serve as a mentor to Case Agents and other staff Assist in providing responses to case processing and technical questions Assist Unit Supervisors with implementing practical strategies to enhance performance Complete continuous quality reviews utilizing a variety of methods from reports and queries to worklist and document imaging task management review Complete assigned special projects to address areas of need including: processing cases for vacant, trainee and/or lower performing caseloads, data reliability audits, undistributed receipts, worklist processing, self-assessment reports, financial audits to resolve financial discrepancies, court prep and attendance and after court activities Maintain small, specialized caseload (i.e. Rev/Adjustment - ENFA and Child Welfare and/or Legal Bio cases - ESTA) Complete other duties as assigned All duties and assignments are carried out independently with only minimal supervisory/management review About Our Team The Wake County Child Support Office is the second largest urban Child Support Services Program in the state. Wake County provides services to custodians of minor children by locating non-custodial parents; establishing paternity and cash and medical support obligations; enforcing and modifying support orders; and collecting and distributing child support payments. The legal, court, and financial related duties of the Child Support Program require a high degree of accuracy. Are you ready the help families thrive and set children up for success? Wake County seeks a dedicated professional to join our Team. Wake County partners with federal and state agencies, as well as community organizations, and employers to promote parental responsibility. Our goal is not only to help children receive the support they need and deserve from parents, but to share resources with parents to address barriers preventing the payment of support. The Basics (Required Education and Experience) Bachelor's degree Two years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Proficiency and experience with Data Warehouse, XPTR, and Excel including pulling data, creating reports, queries, data processing, display, and analysis of data queried Ability to establish and maintain effective working relationships with program participants, partner Agencies, including the offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys, and other partner agencies Four (4) years of experience as a Child Support Case Manager/Agent within a Child Support Enforcement Agency How Will We Know You're 'The One'? Thorough knowledge of the Child Support Services Program, related legal procedures, judicial operations, program policy, laws, and procedures Considerable interviewing skill with the ability to tactfully discuss sensitive topics Strong experience investigating, and analyzing case variables determining best course of action applying policy, laws, and rules governing the Child Support Program Ability to organize, analyze, and summarize case information Expert utilization of the Automated Collections and Tracking System (ACTS) to collect and update case data and information, including the timely entry, disposition, and/or completion of case notes, case events, worklist, and document preparation and generation, in addition to reading and interpreting manual material on-line Remain knowledgeable of program policy, procedure, and automation changes Ability to reconcile differences in court ordered obligations and case financials, considering support payments received, held, and distributed Participate in computer based training and practical application and/or classroom training for new or experienced staff Exceptional customer service skills About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602 Employment Type: Regular Work Schedule: Monday - Friday 8:30am - 5:15pm Hiring Range: 23.57 - 30.28 Market Range: 23.57 - 37.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 20, 2024
What You'll Be Doing Wake County Child Support program services are routinely coordinated with other county, state, and international jurisdictions and involve complex case variables that require resolution utilizing formal judicial and law enforcement systems. The work of the Team Lead is distinguished from the Case Agent in such areas as independence of action and knowledge expertise to assist the entire Office with case management processes across the four (4) Child Support sections: Establishment, Enforcement, Intergovernmental, and Legal. The Team Lead is responsible for processing complex cases that exceed Case Agent scope of knowledge but do not require supervisor and/or manager intervention. The Team Lead will: Assist unit Supervisors in ensuring performance measures, priorities, and deadlines are met Serve as a mentor to Case Agents and other staff Assist in providing responses to case processing and technical questions Assist Unit Supervisors with implementing practical strategies to enhance performance Complete continuous quality reviews utilizing a variety of methods from reports and queries to worklist and document imaging task management review Complete assigned special projects to address areas of need including: processing cases for vacant, trainee and/or lower performing caseloads, data reliability audits, undistributed receipts, worklist processing, self-assessment reports, financial audits to resolve financial discrepancies, court prep and attendance and after court activities Maintain small, specialized caseload (i.e. Rev/Adjustment - ENFA and Child Welfare and/or Legal Bio cases - ESTA) Complete other duties as assigned All duties and assignments are carried out independently with only minimal supervisory/management review About Our Team The Wake County Child Support Office is the second largest urban Child Support Services Program in the state. Wake County provides services to custodians of minor children by locating non-custodial parents; establishing paternity and cash and medical support obligations; enforcing and modifying support orders; and collecting and distributing child support payments. The legal, court, and financial related duties of the Child Support Program require a high degree of accuracy. Are you ready the help families thrive and set children up for success? Wake County seeks a dedicated professional to join our Team. Wake County partners with federal and state agencies, as well as community organizations, and employers to promote parental responsibility. Our goal is not only to help children receive the support they need and deserve from parents, but to share resources with parents to address barriers preventing the payment of support. The Basics (Required Education and Experience) Bachelor's degree Two years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Proficiency and experience with Data Warehouse, XPTR, and Excel including pulling data, creating reports, queries, data processing, display, and analysis of data queried Ability to establish and maintain effective working relationships with program participants, partner Agencies, including the offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys, and other partner agencies Four (4) years of experience as a Child Support Case Manager/Agent within a Child Support Enforcement Agency How Will We Know You're 'The One'? Thorough knowledge of the Child Support Services Program, related legal procedures, judicial operations, program policy, laws, and procedures Considerable interviewing skill with the ability to tactfully discuss sensitive topics Strong experience investigating, and analyzing case variables determining best course of action applying policy, laws, and rules governing the Child Support Program Ability to organize, analyze, and summarize case information Expert utilization of the Automated Collections and Tracking System (ACTS) to collect and update case data and information, including the timely entry, disposition, and/or completion of case notes, case events, worklist, and document preparation and generation, in addition to reading and interpreting manual material on-line Remain knowledgeable of program policy, procedure, and automation changes Ability to reconcile differences in court ordered obligations and case financials, considering support payments received, held, and distributed Participate in computer based training and practical application and/or classroom training for new or experienced staff Exceptional customer service skills About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602 Employment Type: Regular Work Schedule: Monday - Friday 8:30am - 5:15pm Hiring Range: 23.57 - 30.28 Market Range: 23.57 - 37.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/26/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Full-time position under the Management Personnel Plan (MPP) available on or after July 15, 2024 for Student Leadership Engagement and Belonging. Under the general direction of the Executive Director the Assistant Director serves as a manager within the department of Student Leadership, Engagement and Belonging independently managing a portfolio inclusive student leadership development, student organizations, Greek Life, civic engagement programming and LGBTQIA+ initiatives for students enrolled at Stanislaus State. Leading a team of employees the incumbent oversees planning, collaborates with a range of internal and external entities, provides diverse and inclusive services, and facilitates an inclusive campus climate. Acting in concert with the Executive Director the Assistant Director provides vision and guidance through which students’ sense of belonging and engagement result in their persistence, retention and graduation. Job Duties Duties include but are not limited to: Work with the Executive Director, serving as part of the department's managerial leadership team. Assist with department planning activities, signature events, workshops and trainings aligned with SLEB principles (e.g., mission, vision, priorities, strategic planning). Act as lead manager in the absence of the Executive Director liaising with other campus leadership as warranted. Provide vision, leadership, and direct oversight for the functions of the following initiatives supervising professional staff leads’ daily oversight of programs as warranted: Student Leadership, Student Organizations, and Greek Life. Create an intentionally designed and comprehensive student learning and development program for LGBTQIA2s+ Community Support that is guided by relevant theories, reflective of the student population, responsive to student needs, and designed to provide universal access. Foster and support student curricular and co-curricular achievement by promoting program innovation and creativity. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Coordinate comprehensive training and professional development for employees and provide resources and support for them. Serve as a university representative accompanying students who travel for professional development, training and other empowerment and educational workshops, conferences or events as appropriate. Promote awareness and knowledge of department services and programs. Collaborate to disseminate multi-media information materials to constituent groups. Serve on campus and other committees. Collaborate on department planning, ensuring alignment with department, division, and institutional priorities, inclusive of the strategic plan, student success initiatives, etc. Create and oversee the administration and assessment for assigned areas of responsibility. Develop a sequenced, multi-modal, co-curricular student leadership development initiative for the Turlock and Stockton campuses. (e.g., leadership development, certificate programs, workshops, group and individual leadership consultations, advising conferences, career planning, coaching, and mentoring). Collaborate to infuse student leadership development co-curriculum into a wide variety of student support services and programs (e.g. Undocumented Student Services, Male Success Initiative, Black Student Success, Clubs & Organizations, Veteran’s Services, Faculty Mentor Program, EOP, Project Rebound, etc.) Oversee promotion and recruitment activities, encouraging participation in leadership opportunities. Ensure program activities align with and reflect best practices (e.g. Council for the Advancement of Standards in Higher Education, other institutions). Collaborate with the Coordinator for Student Organizations to provide innovative leadership development workshops for students in leadership positions. Plan student leadership seminars, workshops, conferences and award ceremonies. Chair diverse planning groups providing leadership and planning support. Oversee the university Student Leadership Awards. (e.g., nomination processes, marketing and promotion and event coordination). Develop and coordinate a civic engagement strategy with services and opportunities that build community; promote equity, diversity, and inclusion grounded in strengths-based practice. Design and facilitate servant leadership programs. Cultivate relationships with community businesses, schools, and social organizations across diverse communities to establish an active network of community resources and volunteers. Work in partnership with the Office of Service-Learning to identify volunteer opportunities, sites and protocols. Create and maintain a repository of volunteer opportunities. (e.g. WarriorLife) Oversee communications for civic engagement opportunities. Serve as the liaison with community partners, student organizations, campus groups, and students for volunteer events and service projects. Coordinate one to three annual civic engagement events, including event logistic planning. Organize and oversee campus Constitution Day activities each September. Coordinate signature Pride Programs for students at Stanislaus State. Collaborate with Faculty Fellow as appropriate. Serve as a liaison, working collaboratively with student organizations, LGBTQ+ Mentorship Program, Queer staff & faculty associations and community entities. Support student-initiated activities by coordinating department guides to assist them in navigating institutional policy, process, and procedure (e.g., purchasing, risk management, food, and beverage requirements) Provide resources and services for students who self-identify as part of the LGBTQIA2s+ community or as an ally. Plan and execute activities. (e.g., engagement and belonging activities, outreach, educational and resource fairs, welcome and graduation celebration activities) Provide workshops, retreats and other educational and training activities, establishing appropriate content. Oversee communications and messaging related to the program, providing content, and disseminating information in a timely manner (e.g., social media, website, email) Provide consultation and mentorship as warranted. Facilitate a fair and inclusive working environment. Practice ethical and impartial recruitment, hiring and supervision processes by adhering to policies, procedures, and guidelines. Supervise employees. Communicate work expectations to employees, conduct appropriate personnel action/resolution, and document as appropriate. Provide direction, guidance, and training to staff regarding the interpretation and application of policy, procedure, and guidelines. Engage in performance management to build collegial, high-functioning teams. Provide professional development and recognition opportunities investing in staff growth and development. Adhere to bargaining unit contracts. Be an advocate and agent of the department in conversation and partnerships with colleagues. Establish and maintain open channels of communication. Plan and facilitate department meetings, one-on-one discussions, work groups, retreats, etc. Actively prioritize diversity, inclusion, and equal opportunity goals as integral to the department's core values and engage in strategic partnerships and collaborations with key stakeholders, students, campus colleagues, and community partners to systematically dismantle barriers hindering student success. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Other duties as assigned. Minimum Qualifications Education : Master’s degree from a college or university. Experience : Three to five years of progressive directly related experience. Preferred Qualifications Two years of previous experience in one or more areas of responsibility. Knowledge of student development theory, university trends and relevant best practices. Experience with sourcing necessary and relevant information to conduct accurate and factual research. Experience working in a unionized environment. Experience serving on committees or work groups. Knowledge, Skills, Abilities Experience working at an institution of Higher Education, with relevant experience in student leadership, civic engagement, student organizations, Greek Life, under-represented minority community support initiatives, student engagement or related programs and departments. Demonstrated leadership and managerial experience: visioning, data-driven planning and strategy, co-curricular program development, student learning outcomes, and assessment. Strong interpersonal skills and the ability to build relationships and to communicate with an ethnically and culturally diverse community. Commitment to social justice, equity, and access. Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail; ability to write memos and letters and prepare reports. Experienced supervisor with a philosophy of mentorship, personal accountability, and communication. Familiarity with performance management. Experience creating and facilitating staff development and training. Knowledge and skills relating to the management of financial resources. Ability to understand, communicate and implement regulations, codes, policies, procedures, and guidelines. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. Ability to serve as an agent of the institution for community and regional partnerships, interactions with parents and family of students, with community agencies and/or collaborators. Excellent written and oral communication skills; competency with office technology and software. Special Conditions Fast passed office environment with high traffic level. Student-centered focus and strong commitment to customer service. Ability to maintain a flexible work schedule Ability to drive between Turlock and Stockton Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extended periods of sitting, keyboarding, and manipulating a computer mouse or similar device. Salary Range Anticipated salary will be $5,311 - $6,727 per month plus excellent paid benefits. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER AUGUST 5, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jul 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 18, 2024
Position Summary Full-time position under the Management Personnel Plan (MPP) available on or after July 15, 2024 for Student Leadership Engagement and Belonging. Under the general direction of the Executive Director the Assistant Director serves as a manager within the department of Student Leadership, Engagement and Belonging independently managing a portfolio inclusive student leadership development, student organizations, Greek Life, civic engagement programming and LGBTQIA+ initiatives for students enrolled at Stanislaus State. Leading a team of employees the incumbent oversees planning, collaborates with a range of internal and external entities, provides diverse and inclusive services, and facilitates an inclusive campus climate. Acting in concert with the Executive Director the Assistant Director provides vision and guidance through which students’ sense of belonging and engagement result in their persistence, retention and graduation. Job Duties Duties include but are not limited to: Work with the Executive Director, serving as part of the department's managerial leadership team. Assist with department planning activities, signature events, workshops and trainings aligned with SLEB principles (e.g., mission, vision, priorities, strategic planning). Act as lead manager in the absence of the Executive Director liaising with other campus leadership as warranted. Provide vision, leadership, and direct oversight for the functions of the following initiatives supervising professional staff leads’ daily oversight of programs as warranted: Student Leadership, Student Organizations, and Greek Life. Create an intentionally designed and comprehensive student learning and development program for LGBTQIA2s+ Community Support that is guided by relevant theories, reflective of the student population, responsive to student needs, and designed to provide universal access. Foster and support student curricular and co-curricular achievement by promoting program innovation and creativity. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Coordinate comprehensive training and professional development for employees and provide resources and support for them. Serve as a university representative accompanying students who travel for professional development, training and other empowerment and educational workshops, conferences or events as appropriate. Promote awareness and knowledge of department services and programs. Collaborate to disseminate multi-media information materials to constituent groups. Serve on campus and other committees. Collaborate on department planning, ensuring alignment with department, division, and institutional priorities, inclusive of the strategic plan, student success initiatives, etc. Create and oversee the administration and assessment for assigned areas of responsibility. Develop a sequenced, multi-modal, co-curricular student leadership development initiative for the Turlock and Stockton campuses. (e.g., leadership development, certificate programs, workshops, group and individual leadership consultations, advising conferences, career planning, coaching, and mentoring). Collaborate to infuse student leadership development co-curriculum into a wide variety of student support services and programs (e.g. Undocumented Student Services, Male Success Initiative, Black Student Success, Clubs & Organizations, Veteran’s Services, Faculty Mentor Program, EOP, Project Rebound, etc.) Oversee promotion and recruitment activities, encouraging participation in leadership opportunities. Ensure program activities align with and reflect best practices (e.g. Council for the Advancement of Standards in Higher Education, other institutions). Collaborate with the Coordinator for Student Organizations to provide innovative leadership development workshops for students in leadership positions. Plan student leadership seminars, workshops, conferences and award ceremonies. Chair diverse planning groups providing leadership and planning support. Oversee the university Student Leadership Awards. (e.g., nomination processes, marketing and promotion and event coordination). Develop and coordinate a civic engagement strategy with services and opportunities that build community; promote equity, diversity, and inclusion grounded in strengths-based practice. Design and facilitate servant leadership programs. Cultivate relationships with community businesses, schools, and social organizations across diverse communities to establish an active network of community resources and volunteers. Work in partnership with the Office of Service-Learning to identify volunteer opportunities, sites and protocols. Create and maintain a repository of volunteer opportunities. (e.g. WarriorLife) Oversee communications for civic engagement opportunities. Serve as the liaison with community partners, student organizations, campus groups, and students for volunteer events and service projects. Coordinate one to three annual civic engagement events, including event logistic planning. Organize and oversee campus Constitution Day activities each September. Coordinate signature Pride Programs for students at Stanislaus State. Collaborate with Faculty Fellow as appropriate. Serve as a liaison, working collaboratively with student organizations, LGBTQ+ Mentorship Program, Queer staff & faculty associations and community entities. Support student-initiated activities by coordinating department guides to assist them in navigating institutional policy, process, and procedure (e.g., purchasing, risk management, food, and beverage requirements) Provide resources and services for students who self-identify as part of the LGBTQIA2s+ community or as an ally. Plan and execute activities. (e.g., engagement and belonging activities, outreach, educational and resource fairs, welcome and graduation celebration activities) Provide workshops, retreats and other educational and training activities, establishing appropriate content. Oversee communications and messaging related to the program, providing content, and disseminating information in a timely manner (e.g., social media, website, email) Provide consultation and mentorship as warranted. Facilitate a fair and inclusive working environment. Practice ethical and impartial recruitment, hiring and supervision processes by adhering to policies, procedures, and guidelines. Supervise employees. Communicate work expectations to employees, conduct appropriate personnel action/resolution, and document as appropriate. Provide direction, guidance, and training to staff regarding the interpretation and application of policy, procedure, and guidelines. Engage in performance management to build collegial, high-functioning teams. Provide professional development and recognition opportunities investing in staff growth and development. Adhere to bargaining unit contracts. Be an advocate and agent of the department in conversation and partnerships with colleagues. Establish and maintain open channels of communication. Plan and facilitate department meetings, one-on-one discussions, work groups, retreats, etc. Actively prioritize diversity, inclusion, and equal opportunity goals as integral to the department's core values and engage in strategic partnerships and collaborations with key stakeholders, students, campus colleagues, and community partners to systematically dismantle barriers hindering student success. Support a community where students may develop holistically as scholars, citizens, and leaders; provide curricular and co-curricular experiences to develop and enhance academic success, awareness and appreciation of diversity, and civic responsibility. Other duties as assigned. Minimum Qualifications Education : Master’s degree from a college or university. Experience : Three to five years of progressive directly related experience. Preferred Qualifications Two years of previous experience in one or more areas of responsibility. Knowledge of student development theory, university trends and relevant best practices. Experience with sourcing necessary and relevant information to conduct accurate and factual research. Experience working in a unionized environment. Experience serving on committees or work groups. Knowledge, Skills, Abilities Experience working at an institution of Higher Education, with relevant experience in student leadership, civic engagement, student organizations, Greek Life, under-represented minority community support initiatives, student engagement or related programs and departments. Demonstrated leadership and managerial experience: visioning, data-driven planning and strategy, co-curricular program development, student learning outcomes, and assessment. Strong interpersonal skills and the ability to build relationships and to communicate with an ethnically and culturally diverse community. Commitment to social justice, equity, and access. Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail; ability to write memos and letters and prepare reports. Experienced supervisor with a philosophy of mentorship, personal accountability, and communication. Familiarity with performance management. Experience creating and facilitating staff development and training. Knowledge and skills relating to the management of financial resources. Ability to understand, communicate and implement regulations, codes, policies, procedures, and guidelines. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. Ability to serve as an agent of the institution for community and regional partnerships, interactions with parents and family of students, with community agencies and/or collaborators. Excellent written and oral communication skills; competency with office technology and software. Special Conditions Fast passed office environment with high traffic level. Student-centered focus and strong commitment to customer service. Ability to maintain a flexible work schedule Ability to drive between Turlock and Stockton Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extended periods of sitting, keyboarding, and manipulating a computer mouse or similar device. Salary Range Anticipated salary will be $5,311 - $6,727 per month plus excellent paid benefits. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER AUGUST 5, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jul 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Friday, October 11, 2024. Please submit your application by 11:59 p.m. (PST) on Thursday, October 10, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of October 21, 2024. The Information Technology Department is recruiting for a Business Analyst within the City Products-Projects-Portfolio Office (C3PO). The Business Analyst will play a crucial role in analyzing and documenting business processes, identifying needs, and providing data-driven recommendations to improve the organization's efficiency and productivity. The position will also lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed to bridge access, language, and ease of use barriers experienced disproportionately by underserved portions of our community. If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and having exceptional customer empathy, this position may be a superb fit for you! Key duties may include but are not limited to: Leading user research on digital products by: Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research. Building strong professional relationships with stakeholders to understand what is best for the users. Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.Training and coaching City staff and creating documentation on standards for user-centered design approaches.Engaging internal and external customers to conduct usability testing to build meaningful products, services, and processes.Sustaining and improving customer satisfaction through quality customer support, continual system/user interface configuration improvement, and analysis and/or resolution of product issues. Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability. Gather and analyze data from various sources to understand business needs and objectives.Work closely with stakeholders to define, document, and prioritize business requirements.Conduct a thorough analysis of current business processes, systems, and workflows.Identify opportunities for improvement and propose solutions to address business challenges.Develop detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.Collaborate with cross-functional teams to implement solutions and ensure alignment with business goals.Assist in the testing and validating of new systems, processes, or software tools. This position is currently funded through June 30, 2025, with the potential to extend based on resource availability. Please note that the Business Analyst position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $113,327.76 - $138,072.48 The Senior Analyst’s bargaining unit is the City Association of Management Personnel (CAMP) . Minimum Qualifications Education: A Bachelor’s Degree from an accredited college or university. Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related fields in general analytical work. Acceptable Substitutions: One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: 2+ more years of experience with gathering information system requirements, technical analysis, and end-user training techniques is highly desirable. Experience in approaches to business process reengineering through business process automation. Experience with "As Is" and "To Be" information and business process modeling. Knowledge of project methodologies (Waterfall, Agile) is desirable. Ability to communicate functional business requirements to technical developers. Ability in business process modeling, gap analysis, and converting concepts into effective design. Demonstrates the technical understanding to work across teams to deliver and sustain products and services successfully; translate end user needs into technical/functional requirements; create functional solutions and integrations; and coordinate process redesign with business units to render superior customer experience and communication. Demonstrates success in enterprise-class product implementation, customer experience, and omnichannel solutions with multi-faceted features: website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, analytics, social media interfaces, google map interfaces, etc. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally, and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Sep 25, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Friday, October 11, 2024. Please submit your application by 11:59 p.m. (PST) on Thursday, October 10, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of October 21, 2024. The Information Technology Department is recruiting for a Business Analyst within the City Products-Projects-Portfolio Office (C3PO). The Business Analyst will play a crucial role in analyzing and documenting business processes, identifying needs, and providing data-driven recommendations to improve the organization's efficiency and productivity. The position will also lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed to bridge access, language, and ease of use barriers experienced disproportionately by underserved portions of our community. If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and having exceptional customer empathy, this position may be a superb fit for you! Key duties may include but are not limited to: Leading user research on digital products by: Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research. Building strong professional relationships with stakeholders to understand what is best for the users. Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.Training and coaching City staff and creating documentation on standards for user-centered design approaches.Engaging internal and external customers to conduct usability testing to build meaningful products, services, and processes.Sustaining and improving customer satisfaction through quality customer support, continual system/user interface configuration improvement, and analysis and/or resolution of product issues. Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability. Gather and analyze data from various sources to understand business needs and objectives.Work closely with stakeholders to define, document, and prioritize business requirements.Conduct a thorough analysis of current business processes, systems, and workflows.Identify opportunities for improvement and propose solutions to address business challenges.Develop detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.Collaborate with cross-functional teams to implement solutions and ensure alignment with business goals.Assist in the testing and validating of new systems, processes, or software tools. This position is currently funded through June 30, 2025, with the potential to extend based on resource availability. Please note that the Business Analyst position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $113,327.76 - $138,072.48 The Senior Analyst’s bargaining unit is the City Association of Management Personnel (CAMP) . Minimum Qualifications Education: A Bachelor’s Degree from an accredited college or university. Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related fields in general analytical work. Acceptable Substitutions: One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: 2+ more years of experience with gathering information system requirements, technical analysis, and end-user training techniques is highly desirable. Experience in approaches to business process reengineering through business process automation. Experience with "As Is" and "To Be" information and business process modeling. Knowledge of project methodologies (Waterfall, Agile) is desirable. Ability to communicate functional business requirements to technical developers. Ability in business process modeling, gap analysis, and converting concepts into effective design. Demonstrates the technical understanding to work across teams to deliver and sustain products and services successfully; translate end user needs into technical/functional requirements; create functional solutions and integrations; and coordinate process redesign with business units to render superior customer experience and communication. Demonstrates success in enterprise-class product implementation, customer experience, and omnichannel solutions with multi-faceted features: website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, analytics, social media interfaces, google map interfaces, etc. Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally, and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position open until October 4, 2024 Salary Range: $55,000.00 - $65,000.00 General Description and Classification Standards The Quality Assurance (QA) Specialist will be responsible for ensuring the professionalism, productivity, and quality is being maintained and continuously improved for the Department of Customer Service (DCS) /ATL311. The Quality Assurance Specialist will monitor, audit, and analyze inbound/outbound calls, Backoffice (offline) team cases and assess call center agent’s demeanor, technical accuracy, customer service, and conformity to DCS policies and procedures. The ATL311 Quality Assurance Specialist will be committed to improving the customer experience by elevating our customer service representative’s knowledge and performance by delivering contextual feedback that inspires action. Supervision Received The Quality Assurance Specialist will report directly to the Training and Quality Assurance Supervisor, with support and guidance from the Training and QA Team Lead as well as the Customer Service Delivery Manager. Minimum Qualifications Education and Experience High school diploma or equivalent required Prior Quality Assurance and/or Call Center Lead role in a high-volume call center environment Intermediate level of Microsoft Office Suite (i.e. Word, Excel, and Access), Visio and SharePoint. Preferred Education & Experience Associate degree in communication, business, or related field preferred. One (1) year of supervisory experience Five (5) years of experience using call monitoring & training software; Five (5) years of customer service experience preferably in a call center environment Calabrio QM highly preferred Cisco Telephony System highly preferred One (1) year municipal government Expert experience level of Microsoft Suite, Visio, and SharePoint Bilingual Experienced in adult education and training Licensures and Certifications None required Essential Capabilities and Work Environment This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the City would otherwise be closed. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-10-05
Sep 20, 2024
Full Time
Position open until October 4, 2024 Salary Range: $55,000.00 - $65,000.00 General Description and Classification Standards The Quality Assurance (QA) Specialist will be responsible for ensuring the professionalism, productivity, and quality is being maintained and continuously improved for the Department of Customer Service (DCS) /ATL311. The Quality Assurance Specialist will monitor, audit, and analyze inbound/outbound calls, Backoffice (offline) team cases and assess call center agent’s demeanor, technical accuracy, customer service, and conformity to DCS policies and procedures. The ATL311 Quality Assurance Specialist will be committed to improving the customer experience by elevating our customer service representative’s knowledge and performance by delivering contextual feedback that inspires action. Supervision Received The Quality Assurance Specialist will report directly to the Training and Quality Assurance Supervisor, with support and guidance from the Training and QA Team Lead as well as the Customer Service Delivery Manager. Minimum Qualifications Education and Experience High school diploma or equivalent required Prior Quality Assurance and/or Call Center Lead role in a high-volume call center environment Intermediate level of Microsoft Office Suite (i.e. Word, Excel, and Access), Visio and SharePoint. Preferred Education & Experience Associate degree in communication, business, or related field preferred. One (1) year of supervisory experience Five (5) years of experience using call monitoring & training software; Five (5) years of customer service experience preferably in a call center environment Calabrio QM highly preferred Cisco Telephony System highly preferred One (1) year municipal government Expert experience level of Microsoft Suite, Visio, and SharePoint Bilingual Experienced in adult education and training Licensures and Certifications None required Essential Capabilities and Work Environment This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the City would otherwise be closed. It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce. Closing Date/Time: 2024-10-05
Apply By: 10/02/24 Division: Clerk and Recorder Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations: Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone. Vision : An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. The Records & Licensing Specialist I is responsible for arranging scheduling and attending hearings. Prepares minutes and resolutions for Board of County Commissioners, Liquor Authority, Cultural Council and Citizen Review Panel. Prepares court ordered transcripts and legal notices. Is responsible for recording, scanning, and researching land and marriage/civil union records, while maintaining compliance with statutory mandates and both legal and divisional directives. Performs contract maintenance, clerical duties, and liquor licensing. May function as a notary public. Ideal Candidate: The Records & Licensing Specialist I is passionate about providing excellent customer service to the community, demonstrating poise, tact, and diplomacy with each situation. The ideal candidate models a positive outlook and has a firm understanding of land and marriage/civil union records, liquor licensing and renewal processes. Experience as a passport certified agent, office clerical work, or customer service, is highly preferred. The position requires a self-motivated and driven professional who elevates their internal and external interactions by modeling humility and excellent written and verbal communication. This person must have the ability to interpret and follow State and Federal Regulations, be relentlessly detail oriented and offer guidance to customers on technical aspects of the application process. The candidate must also have the proven ability to move between diverse tasks with ease, and must thrive in a fast-paced, professional environment. Spanish language skills and/or experience working with individuals from various cultures and communities is highly valued. Schedule : This position requires regular on-site/in-office work and operates on a 4-day workweek (Monday-Thursday, 7am-5:30pm) Due to federal law requirements for passport acceptance agents, applicants must be either U.S. citizens or U.S. non-citizen nationals. Anticipated Hiring Range: $21.55-$24.25 USD hourly Compensation will be determined based on education, experience, and skills. Additional compensation for Spanish bilingual skills is available. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, and more. For more information, click here for our Total Rewards summary. Essential Duties: The Records & Licensing Specialist I is responsible for: Prepare minutes for Board of County Commissioners hearings and other boards. Schedule meetings for Liquor Authority and Cultural Council. Attend and record hearings. Prepare, proof, certify, and record resolutions. Prepare court ordered transcripts, legal notices, and research information for public and county employees. Review and process liquor license applications and renewals. Accept, check, and organize documents and forward them to other departments as needed for vetting and approval. Send appropriate documents to the Department of Revenue. Prepare licenses for the applicant. Track and update liquor license information. Issue passports and provide customer information and forms. Accept, check, and organize passport documents according to the rules set out by the U.S. Department of State. Serve as customer liaison with Passport Issuance Agency. Issue marriage and civil union licenses to applicants that meet statutory requirements such as age and identification, assuring compliance with statutes, state rules, and procedures. Perform routine administrative and clerical duties. Enter data in spreadsheets and file maintenance software programs to record, scan, file, track, store, index, and research documents. Provides customer service. Identifies needs and concerns, shares information, and resolves issues. Escalates elevated or difficult situations to decision makers. Assess, apply, and collect fees determined through knowledge of fee and exemption statutes. Perform self-audit and reconciliation daily. Create database entries and process electronically recorded documents using specialized software. Determining and applying coding and indexing according to set procedures and standards. Conduct research of current and historical records for land records, marriage, and civil unions following statute requirements and office policies. Process customer requests for certified and non-certified copies via in-person, phone, e-mail and mail. May serve as public notary. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: High School diploma or equivalent/certificate and 1 year work related customer service, data entry and cash handling experience. Or an equivalent combination of education and experience. Preferred Knowledge, Skills & Abilities: Experience with data entry. Experience with basic accounting/cash handling. Excellent Customer Service skills. Spanish language skills. Ability to provide service with professionalism and inclusivity. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references at no cost to the candidate. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday . How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
Sep 19, 2024
Full Time
Apply By: 10/02/24 Division: Clerk and Recorder Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations: Mission : To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone. Vision : An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. The Records & Licensing Specialist I is responsible for arranging scheduling and attending hearings. Prepares minutes and resolutions for Board of County Commissioners, Liquor Authority, Cultural Council and Citizen Review Panel. Prepares court ordered transcripts and legal notices. Is responsible for recording, scanning, and researching land and marriage/civil union records, while maintaining compliance with statutory mandates and both legal and divisional directives. Performs contract maintenance, clerical duties, and liquor licensing. May function as a notary public. Ideal Candidate: The Records & Licensing Specialist I is passionate about providing excellent customer service to the community, demonstrating poise, tact, and diplomacy with each situation. The ideal candidate models a positive outlook and has a firm understanding of land and marriage/civil union records, liquor licensing and renewal processes. Experience as a passport certified agent, office clerical work, or customer service, is highly preferred. The position requires a self-motivated and driven professional who elevates their internal and external interactions by modeling humility and excellent written and verbal communication. This person must have the ability to interpret and follow State and Federal Regulations, be relentlessly detail oriented and offer guidance to customers on technical aspects of the application process. The candidate must also have the proven ability to move between diverse tasks with ease, and must thrive in a fast-paced, professional environment. Spanish language skills and/or experience working with individuals from various cultures and communities is highly valued. Schedule : This position requires regular on-site/in-office work and operates on a 4-day workweek (Monday-Thursday, 7am-5:30pm) Due to federal law requirements for passport acceptance agents, applicants must be either U.S. citizens or U.S. non-citizen nationals. Anticipated Hiring Range: $21.55-$24.25 USD hourly Compensation will be determined based on education, experience, and skills. Additional compensation for Spanish bilingual skills is available. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, and more. For more information, click here for our Total Rewards summary. Essential Duties: The Records & Licensing Specialist I is responsible for: Prepare minutes for Board of County Commissioners hearings and other boards. Schedule meetings for Liquor Authority and Cultural Council. Attend and record hearings. Prepare, proof, certify, and record resolutions. Prepare court ordered transcripts, legal notices, and research information for public and county employees. Review and process liquor license applications and renewals. Accept, check, and organize documents and forward them to other departments as needed for vetting and approval. Send appropriate documents to the Department of Revenue. Prepare licenses for the applicant. Track and update liquor license information. Issue passports and provide customer information and forms. Accept, check, and organize passport documents according to the rules set out by the U.S. Department of State. Serve as customer liaison with Passport Issuance Agency. Issue marriage and civil union licenses to applicants that meet statutory requirements such as age and identification, assuring compliance with statutes, state rules, and procedures. Perform routine administrative and clerical duties. Enter data in spreadsheets and file maintenance software programs to record, scan, file, track, store, index, and research documents. Provides customer service. Identifies needs and concerns, shares information, and resolves issues. Escalates elevated or difficult situations to decision makers. Assess, apply, and collect fees determined through knowledge of fee and exemption statutes. Perform self-audit and reconciliation daily. Create database entries and process electronically recorded documents using specialized software. Determining and applying coding and indexing according to set procedures and standards. Conduct research of current and historical records for land records, marriage, and civil unions following statute requirements and office policies. Process customer requests for certified and non-certified copies via in-person, phone, e-mail and mail. May serve as public notary. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: High School diploma or equivalent/certificate and 1 year work related customer service, data entry and cash handling experience. Or an equivalent combination of education and experience. Preferred Knowledge, Skills & Abilities: Experience with data entry. Experience with basic accounting/cash handling. Excellent Customer Service skills. Spanish language skills. Ability to provide service with professionalism and inclusivity. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references at no cost to the candidate. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday . How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description **This job posting will be used for on-going hiring without closing for applications. Applications will be reviewed in groups on an on-going basis as described in the Selection Process section below. ** As a Code Compliance Specialist you will monitor the use of City's streets and sidewalk space to preserve that resource for the public good enforcing the City's regulations for parking and traffic control as required, and perform traffic direction duties. Watch a City that works - Traffic Control Agent video to get first-hand look at the day to day operations of a Code Compliance Specialist (Traffic). All positions require flexibility to work various shifts, based on events taking place within the City. Scheduling requires availability to workdays, evenings, and nights, weekends, holidays and snow emergencies. Work Location This position currently works on-site only. Resume is not required, but highly recommended. **SHIFT DIFFERENTIAL**: Overnight positions qualify for a significantly HIGHER HOURLY RATE! The rate is determined by the start time of your shift. To learn more, please visit the following link: Union Agreement: Shift Differential Pay - Section 9.06 (Page 28) (Download PDF reader) The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Enforce parking regulations, multi-space meters, critical parking regulations, limited time zones, rush hour restrictions, fire lane restrictions, no parking, and other parking regulations within the City, writing citations or warnings. Provide traffic direction for rush hours, special events, construction sites, and emergencies, ensuring a safer more efficient traffic flow. Within assigned patrol boundaries: Respond to 311 service requests related to parking and abandoned vehicles, writing parking citations or warnings as appropriate, giving direction, and explaining the City's regulations when owners are present. Provide information and assist the public with multi-space meters usage. Give directions to events, shows and restaurants. Enforce nuisance-type violations evenings and weekends when other enforcement service is not available, including enforcing the construction dumpster and storage pods regulations for street use, and dealing with after hour residential car repair. Identify operations and construction site permit violations that infringe on the City right of way. Report damaged City infrastructure including signs. Coordinate with the Public Works Department for street cleaning, construction sites traffic issues, and snow emergencies; coordinate with the Police and Fire Departments for emergencies, bar closures, community service parades, conferences, conventions, dignitary motorcades, and block party street closures; and other activities as required. Working Conditions Physical activity; working outside in all types of weather, including extreme heat and extreme cold. Considerable standing and walking long distances for long periods of time. Extremely limited office setting. Considerable use of hands/fingers/arms/shoulders. Holding flashlights for extended periods of time. Directing traffic while standing in the middle of busy intersections. Required Qualifications Minimum Education High School diploma or equivalent. Minimum Experience Requires two years of related customer service experience. Licenses/Certifications Valid Driver’s License. Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Medical Exam After a conditional job offer, candidates will be required to pass a medical examination which includes a physical screening. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME General Unit (#9 ) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/afscme-general-unit/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Knowledge of the traffic and parking regulations, including issuing both criminal and administrative citations for violations. Knowledge of City nuisance type ordinances. Knowledge of modern software and automated citation processes. A working knowledge of the geographical layout of the City. Ability to communicate verbally in English. Developed customer relation skills. Ability to work out doors in all weather conditions. Ability to patrol an area moving over sidewalks roads curbs, etc. leaving tickets on cars, trucks, and vans. Ability to work in streets during heavy traffic periods. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: Continuous
Jul 17, 2024
Full Time
Position Description **This job posting will be used for on-going hiring without closing for applications. Applications will be reviewed in groups on an on-going basis as described in the Selection Process section below. ** As a Code Compliance Specialist you will monitor the use of City's streets and sidewalk space to preserve that resource for the public good enforcing the City's regulations for parking and traffic control as required, and perform traffic direction duties. Watch a City that works - Traffic Control Agent video to get first-hand look at the day to day operations of a Code Compliance Specialist (Traffic). All positions require flexibility to work various shifts, based on events taking place within the City. Scheduling requires availability to workdays, evenings, and nights, weekends, holidays and snow emergencies. Work Location This position currently works on-site only. Resume is not required, but highly recommended. **SHIFT DIFFERENTIAL**: Overnight positions qualify for a significantly HIGHER HOURLY RATE! The rate is determined by the start time of your shift. To learn more, please visit the following link: Union Agreement: Shift Differential Pay - Section 9.06 (Page 28) (Download PDF reader) The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Enforce parking regulations, multi-space meters, critical parking regulations, limited time zones, rush hour restrictions, fire lane restrictions, no parking, and other parking regulations within the City, writing citations or warnings. Provide traffic direction for rush hours, special events, construction sites, and emergencies, ensuring a safer more efficient traffic flow. Within assigned patrol boundaries: Respond to 311 service requests related to parking and abandoned vehicles, writing parking citations or warnings as appropriate, giving direction, and explaining the City's regulations when owners are present. Provide information and assist the public with multi-space meters usage. Give directions to events, shows and restaurants. Enforce nuisance-type violations evenings and weekends when other enforcement service is not available, including enforcing the construction dumpster and storage pods regulations for street use, and dealing with after hour residential car repair. Identify operations and construction site permit violations that infringe on the City right of way. Report damaged City infrastructure including signs. Coordinate with the Public Works Department for street cleaning, construction sites traffic issues, and snow emergencies; coordinate with the Police and Fire Departments for emergencies, bar closures, community service parades, conferences, conventions, dignitary motorcades, and block party street closures; and other activities as required. Working Conditions Physical activity; working outside in all types of weather, including extreme heat and extreme cold. Considerable standing and walking long distances for long periods of time. Extremely limited office setting. Considerable use of hands/fingers/arms/shoulders. Holding flashlights for extended periods of time. Directing traffic while standing in the middle of busy intersections. Required Qualifications Minimum Education High School diploma or equivalent. Minimum Experience Requires two years of related customer service experience. Licenses/Certifications Valid Driver’s License. Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Medical Exam After a conditional job offer, candidates will be required to pass a medical examination which includes a physical screening. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME General Unit (#9 ) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/afscme-general-unit/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Knowledge of the traffic and parking regulations, including issuing both criminal and administrative citations for violations. Knowledge of City nuisance type ordinances. Knowledge of modern software and automated citation processes. A working knowledge of the geographical layout of the City. Ability to communicate verbally in English. Developed customer relation skills. Ability to work out doors in all weather conditions. Ability to patrol an area moving over sidewalks roads curbs, etc. leaving tickets on cars, trucks, and vans. Ability to work in streets during heavy traffic periods. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Education Consultant* who will be responsible for planning, coordinating, and conducting community education for the promotion of mental health and substance use recovery and treatment. Behavioral Health Education Consultants will: deliver training; secure/coordinate speakers; develop educational, informational, and promotional materials; conduct community outreach and engagement; and foster community partnerships. The Behavioral Health Education Consultant is distinguished from other county educator classifications in that the incumbent is required to have education or experience in the field of mental health. Immediate vacancies currently exist in the following Behavioral Health units; please indicate your availability for referral to each unit in the Supplemental Questionnaire. Community Education Program (CEP) Provides education and training opportunities to community members and partners to promote a better understanding of behavioral health. Delivers certified and evidence-based curriculum. Collaborates and partners with community stakeholders to determine behavioral health related educational programming needs. Acts as a liaison between the community and DBH. Provides educational linkage into DBH system of care and other community supports. Clubhouse and Community Connections Supervises a team of Employment Support Specialists who assist participants with creating meaningful connections in their community in the form of employment, volunteering, and/or skill building in alignment with their personal wellness goals. Participants will range from system connected, unhoused, and community referred individuals. Determines needs, assigns referred participants, and monitors and approves ongoing supports. Assesses community needs and identifies new processes for effective service delivery. Prepares records, reports, correspondence, and a ssesses quality of services delivered. *Official Title: Mental Health Education Consultant For additional details, please refer to the Mental Health Education Consultant job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance use related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Children and Youth Collaborative Services; Substance Use Disorder and Recovery Services; 24-Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements APPLICANTS MUST MEET ALL OF THE FOLLOWING: Education : Thirty (30) semester (45 quarter) units of completed college coursework, half of which must be upper division, in the following areas: behavioral science, health science, education, social science, communications, journalism, or marketing --AND-- Experience: Option 1: Two (2) years of professional-level experience developing, implementing, and evaluating educational, promotional, or public information programs, which included experience performing community outreach and engagement activities -OR- Option 2: Two (2) years of technical-level experience as a counselor/case manager in a behavioral health program with responsibility for providing mental health services --AND-- Behavioral Health Requirement: Option 1: Fifteen (15) semester (22.5 quarter) units of completed college coursework in behavioral science -OR- Option 2: Six (6) months of experience within the field of behavioral health Desired Qualifications Bilingual Skills: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. The ideal candidate will exhibit excellent customer service skills; interact positively with individuals from various communities and cultures; be familiar/comfortable providing trainings/community education to diverse communities and cultures; and be proficient in Microsoft Office programs. Selection Process Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 10/11/2024 5:00 PM Pacific
Sep 26, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Education Consultant* who will be responsible for planning, coordinating, and conducting community education for the promotion of mental health and substance use recovery and treatment. Behavioral Health Education Consultants will: deliver training; secure/coordinate speakers; develop educational, informational, and promotional materials; conduct community outreach and engagement; and foster community partnerships. The Behavioral Health Education Consultant is distinguished from other county educator classifications in that the incumbent is required to have education or experience in the field of mental health. Immediate vacancies currently exist in the following Behavioral Health units; please indicate your availability for referral to each unit in the Supplemental Questionnaire. Community Education Program (CEP) Provides education and training opportunities to community members and partners to promote a better understanding of behavioral health. Delivers certified and evidence-based curriculum. Collaborates and partners with community stakeholders to determine behavioral health related educational programming needs. Acts as a liaison between the community and DBH. Provides educational linkage into DBH system of care and other community supports. Clubhouse and Community Connections Supervises a team of Employment Support Specialists who assist participants with creating meaningful connections in their community in the form of employment, volunteering, and/or skill building in alignment with their personal wellness goals. Participants will range from system connected, unhoused, and community referred individuals. Determines needs, assigns referred participants, and monitors and approves ongoing supports. Assesses community needs and identifies new processes for effective service delivery. Prepares records, reports, correspondence, and a ssesses quality of services delivered. *Official Title: Mental Health Education Consultant For additional details, please refer to the Mental Health Education Consultant job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance use related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Children and Youth Collaborative Services; Substance Use Disorder and Recovery Services; 24-Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements APPLICANTS MUST MEET ALL OF THE FOLLOWING: Education : Thirty (30) semester (45 quarter) units of completed college coursework, half of which must be upper division, in the following areas: behavioral science, health science, education, social science, communications, journalism, or marketing --AND-- Experience: Option 1: Two (2) years of professional-level experience developing, implementing, and evaluating educational, promotional, or public information programs, which included experience performing community outreach and engagement activities -OR- Option 2: Two (2) years of technical-level experience as a counselor/case manager in a behavioral health program with responsibility for providing mental health services --AND-- Behavioral Health Requirement: Option 1: Fifteen (15) semester (22.5 quarter) units of completed college coursework in behavioral science -OR- Option 2: Six (6) months of experience within the field of behavioral health Desired Qualifications Bilingual Skills: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. The ideal candidate will exhibit excellent customer service skills; interact positively with individuals from various communities and cultures; be familiar/comfortable providing trainings/community education to diverse communities and cultures; and be proficient in Microsoft Office programs. Selection Process Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 10/11/2024 5:00 PM Pacific
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. OFFICE OF THE ASSESSOR The County of El Dorado , Office of the Assessor is responsible for discovering, inventorying, valuing and assessing all taxable real property in the County, including residential, commercial, industrial properties and undeveloped land. The office is also responsible for assessing taxable business property, boats, airplanes, mining claims and other assessable interests in property. The Assessor prepares and maintains the master property records and parcel maps. The office is charged with the administration of a number of exemption programs benefitting homeowners and certain qualifying organizations. The Assessor prepares and submits the secured, unsecured, and supplemental assessment rolls for use in preparation of assessments for taxation by the various taxing agencies. APPRAISAL DIVISION The Appraisal division is responsible for determining the fair market value of real property that has undergone a complete or partial change of ownership, new construction or other event that triggers a reappraisal under California Property Tax law. The division conducts field appraisal work, enrolls value for new/discovered construction, and performs special appraisals of Williamson Act and Timber Production Zone property. Real Property valuation includes land, mines, quarries, timber, structures, buildings, fixtures, fences, fruit or nut bearing trees and vines. The Appraisal division is also responsible for annual appraisal of business property and assessable personal property such as boats, airplanes, apartment/hotel/motel furnishings and possessory interests. THE OPPORTUNITY Put your knowledge of Real Property Appraisal into action! You will have the opportunity to appraise industrial, commercial, residential and/or agricultural properties, and/or other real and personal properties for taxation purposes. The selected candidate will have the opportunity to: Analyze, interpret and document all required information to derive equitable and justifiable property appraisals for industrial, commercial. residential and/or agricultural properties. Conduct field inspection of property site to collect and verify property data. Interview property owners and other relevant parties to obtain and verify property data. Read and interpret a variety of maps and aerial photographs to ascertain boundaries and condition of industrial, commercial, residential and/or agricultural properties. Review and interpret accounting records to ascertain gross and net income for capitalization into an estimate of value. Allocate appropriate value to different portions of property parcels based on topography, vegetation, soil use and capability of use. Adjust property values for property splits based on allocated values of subject properties. For a full description of duties and responsibilities, please review the job description here. THE IDEAL CANDIDATE The Office of the Assessor is looking for a customer service driven self-starter who has a background in real property, preferably with residential or commercial appraisal experience. Other real estate experience, including work as an agent, property management or development is also desirable. Analytical thinking is desired. Experience working with computers, customers, clients or the public is a plus! MINIMUM QUALIFICATIONS Human Resources will assess your application to determine if you are minimally qualified using the following minimum qualifications: Where college degrees and/or college course credits are required, degrees and college units must be obtained from a regionally accredited college or university. Courses from non-regionally accredited institutions will not be evaluated for this requirement. Appraiser I: Must meet education/experience criteria for Permanent Certification as outlined in the State of California Board of Equalization Property Tax Rules, Rule 283, Sections a.2-3. Appraiser II: In addition to the above, one year of varied property appraisal experience at a level equivalent to the County's class of Appraiser I and possession of a valid appraiser's permanent certificate. Senior Appraiser: In addition to the above, two additional years of journey level appraisal experience at a level equivalent to the County's class of Appraiser II and possession of an advanced appraiser's certificate issued by the State Board of Equalization. Progression to this level will depend upon the depth and breadth of experience with complex commercial, industrial and agricultural appraisals. Additional Requirements: Must possess and maintain a valid driver's license and automobile liability insurance meeting legal requirements. Must possess or immediately apply for a temporary appraiser's certificate issued by the State Board of Equalization (R & T Code section 673). Must obtain a valid appraiser's certificate within one year of employment and maintain certifications thereafter. Click here to view the minimum qualifications for Appraiser I/II/Sr., as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking on the "Apply" link at the top of this announcement. When your online application and responses to the supplemental questions are complete, click "Accept." If you have any questions regarding this recruitment, contact Jenny Thomas in Human Resources a t jenny.thomas@edcgov.us Click Here to get tips for applying with the County. RECRUITMENT PROCESS The Department of Human Resources will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred biweekly to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review (Weighted 100%): A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. Subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. For more information on the recruitment process, click here . Based on the hiring department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Appraiser I/II/Sr. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. There are currently two (2) full time vacancy in the Assessor's Office located in Placerville, CA. Click Here for Frequently Asked Questions The County of El Dorado is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: Continuous
Aug 24, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. OFFICE OF THE ASSESSOR The County of El Dorado , Office of the Assessor is responsible for discovering, inventorying, valuing and assessing all taxable real property in the County, including residential, commercial, industrial properties and undeveloped land. The office is also responsible for assessing taxable business property, boats, airplanes, mining claims and other assessable interests in property. The Assessor prepares and maintains the master property records and parcel maps. The office is charged with the administration of a number of exemption programs benefitting homeowners and certain qualifying organizations. The Assessor prepares and submits the secured, unsecured, and supplemental assessment rolls for use in preparation of assessments for taxation by the various taxing agencies. APPRAISAL DIVISION The Appraisal division is responsible for determining the fair market value of real property that has undergone a complete or partial change of ownership, new construction or other event that triggers a reappraisal under California Property Tax law. The division conducts field appraisal work, enrolls value for new/discovered construction, and performs special appraisals of Williamson Act and Timber Production Zone property. Real Property valuation includes land, mines, quarries, timber, structures, buildings, fixtures, fences, fruit or nut bearing trees and vines. The Appraisal division is also responsible for annual appraisal of business property and assessable personal property such as boats, airplanes, apartment/hotel/motel furnishings and possessory interests. THE OPPORTUNITY Put your knowledge of Real Property Appraisal into action! You will have the opportunity to appraise industrial, commercial, residential and/or agricultural properties, and/or other real and personal properties for taxation purposes. The selected candidate will have the opportunity to: Analyze, interpret and document all required information to derive equitable and justifiable property appraisals for industrial, commercial. residential and/or agricultural properties. Conduct field inspection of property site to collect and verify property data. Interview property owners and other relevant parties to obtain and verify property data. Read and interpret a variety of maps and aerial photographs to ascertain boundaries and condition of industrial, commercial, residential and/or agricultural properties. Review and interpret accounting records to ascertain gross and net income for capitalization into an estimate of value. Allocate appropriate value to different portions of property parcels based on topography, vegetation, soil use and capability of use. Adjust property values for property splits based on allocated values of subject properties. For a full description of duties and responsibilities, please review the job description here. THE IDEAL CANDIDATE The Office of the Assessor is looking for a customer service driven self-starter who has a background in real property, preferably with residential or commercial appraisal experience. Other real estate experience, including work as an agent, property management or development is also desirable. Analytical thinking is desired. Experience working with computers, customers, clients or the public is a plus! MINIMUM QUALIFICATIONS Human Resources will assess your application to determine if you are minimally qualified using the following minimum qualifications: Where college degrees and/or college course credits are required, degrees and college units must be obtained from a regionally accredited college or university. Courses from non-regionally accredited institutions will not be evaluated for this requirement. Appraiser I: Must meet education/experience criteria for Permanent Certification as outlined in the State of California Board of Equalization Property Tax Rules, Rule 283, Sections a.2-3. Appraiser II: In addition to the above, one year of varied property appraisal experience at a level equivalent to the County's class of Appraiser I and possession of a valid appraiser's permanent certificate. Senior Appraiser: In addition to the above, two additional years of journey level appraisal experience at a level equivalent to the County's class of Appraiser II and possession of an advanced appraiser's certificate issued by the State Board of Equalization. Progression to this level will depend upon the depth and breadth of experience with complex commercial, industrial and agricultural appraisals. Additional Requirements: Must possess and maintain a valid driver's license and automobile liability insurance meeting legal requirements. Must possess or immediately apply for a temporary appraiser's certificate issued by the State Board of Equalization (R & T Code section 673). Must obtain a valid appraiser's certificate within one year of employment and maintain certifications thereafter. Click here to view the minimum qualifications for Appraiser I/II/Sr., as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking on the "Apply" link at the top of this announcement. When your online application and responses to the supplemental questions are complete, click "Accept." If you have any questions regarding this recruitment, contact Jenny Thomas in Human Resources a t jenny.thomas@edcgov.us Click Here to get tips for applying with the County. RECRUITMENT PROCESS The Department of Human Resources will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred biweekly to the next step and notified of all further procedures applicable to their status in the recruitment process. Training and Experience Review (Weighted 100%): A training and experience review consists of candidates responding to supplemental questions on the job application. A subject matter expert will evaluate each candidate's responses based on predetermined criteria. Subject matter experts are not granted access to the candidate's application; therefore, responses to the supplemental questions should be thorough, detailed, and complete. For more information on the recruitment process, click here . Based on the hiring department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Appraiser I/II/Sr. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. There are currently two (2) full time vacancy in the Assessor's Office located in Placerville, CA. Click Here for Frequently Asked Questions The County of El Dorado is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer. As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles to Downtown Sacramento 50 miles to Sacramento International Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Alcohol and Drug Counselor. Alcohol and Drug Counselor provide screening, counseling, referrals, and outreach services to individuals experiencing substance use disorders. Duties include short-term crisis intervention; planning and implementing supportive and educational counseling; assisting adolescents, adults, and families in recognizing and addressing social and cultural patterns, family problems, and personal dysfunctional behaviors that contribute to alcoholism and drug abuse; making presentations to schools and community groups; and monitoring compliance with grants and contracts. For additional details, please refer to the Alcohol and Drug Counselor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance use related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Children and Youth Collaborative Services; Substance Use Disorder and Recovery Services; 24-Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County is required. Employees will be required to make provision for transportation and maintain a valid California driver license and proof of automobile liability insurance for the individual providing the transportation. Hours: Some evening and weekend work may be required. RBEST/TEST Positions: Positions within the Recovery Based Engagement Teams (RBEST) and Triage Engagement and Support Teams (TEST) are field based and require working outside of the office frequently. TEST teams work within law enforcement departments, Probation office sites and ER hospital sites. Indicate your availability for these positions on the supplemental questionnaire. Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Certification/Education : Certification as an Alcohol or Other Drug (AOD) counselor by the National Commission for Certifying Agencies (NCCA). --AND-- Experience : One (1) year of full time equivalent experience in a Substance Use Disorder Treatment Program performing counseling, crisis intervention, and community resource referrals. Desired Qualifications Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies. The ideal candidate will be a certified AOD counselor and have exceptional communication skills with the ability to clearly convey information and ideas both orally and in writing, a customer service background, and presentation skills. For positions assigned to treatment programs working with the adult forensic population, it is highly desirable for candidates to have experience in behavioral health programs with individuals who have co-occurring disorders. Selection Process Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Alcohol and Drug Counselor. Alcohol and Drug Counselor provide screening, counseling, referrals, and outreach services to individuals experiencing substance use disorders. Duties include short-term crisis intervention; planning and implementing supportive and educational counseling; assisting adolescents, adults, and families in recognizing and addressing social and cultural patterns, family problems, and personal dysfunctional behaviors that contribute to alcoholism and drug abuse; making presentations to schools and community groups; and monitoring compliance with grants and contracts. For additional details, please refer to the Alcohol and Drug Counselor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance use related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Children and Youth Collaborative Services; Substance Use Disorder and Recovery Services; 24-Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the County is required. Employees will be required to make provision for transportation and maintain a valid California driver license and proof of automobile liability insurance for the individual providing the transportation. Hours: Some evening and weekend work may be required. RBEST/TEST Positions: Positions within the Recovery Based Engagement Teams (RBEST) and Triage Engagement and Support Teams (TEST) are field based and require working outside of the office frequently. TEST teams work within law enforcement departments, Probation office sites and ER hospital sites. Indicate your availability for these positions on the supplemental questionnaire. Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Certification/Education : Certification as an Alcohol or Other Drug (AOD) counselor by the National Commission for Certifying Agencies (NCCA). --AND-- Experience : One (1) year of full time equivalent experience in a Substance Use Disorder Treatment Program performing counseling, crisis intervention, and community resource referrals. Desired Qualifications Bilingual Positions: Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Applicants must pass written and oral language competency tests in order to be considered for bilingual vacancies. The ideal candidate will be a certified AOD counselor and have exceptional communication skills with the ability to clearly convey information and ideas both orally and in writing, a customer service background, and presentation skills. For positions assigned to treatment programs working with the adult forensic population, it is highly desirable for candidates to have experience in behavioral health programs with individuals who have co-occurring disorders. Selection Process Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
JOB TITLE: City Engineer
AGENCY: City of Rialto
LOCATION: Rialto, CA
FILING DEADLINE : October 4, 2024
SALARY RANGE: $142,980 – $191,604 Annually
THE POSITION
The City Engineer, under the administrative direction of the Public Works Director, plans, manages, oversees, and directs the operations and services of the Engineering Division. This includes: technical engineering services, general administration, development and evaluation of public facilities and engineering programs; oversight and management of land development services; traffic engineering and the implementation of capital improvement projects; performing the most complex and difficult work of staff responsible for providing the Division’s services to the City; managing projects and contracts; performing research and administrative or technical activities necessary to achieve objectives; coordinating assigned activities with other divisions, departments, and outside agencies; providing highly responsible and complex administrative support to the Director of Public Works; and performing other related duties as required. To learn more about our Capital Improvement Program, click here .
Key Functions include, but are not limited to, the following:
Has management responsibility for all services and activities of the Engineering Division. Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff and consultants providing professional engineering services in the design and construction of public works projects including streets, parks, facilities, and water/wastewater facilities.
Serves as City Engineer and technical advisor to the Public Works Director, City Manager, City Council, and department heads concerning facilities, engineering proposals, and programs.
Develops, implements, and maintains Engineering Division goals, objectives, policies, and priorities and ensures these are achieved; recommends and administers policies and procedures.
Oversees and participates in the division’s annual budget; participates in the forecast of funds needed; monitors and approves expenditures; implements adjustments.
Prepares and/or reviews professional civil engineering designs for assigned projects; performs detailed calculations and computations; prepares and/or reviews the adequacy and accuracy of computations, preliminary layouts, and design work.
Serves as project manager on complex engineering studies and projects; administers construction and professional services contracts; monitors project budget; inspects work in progress and conducts final inspections; ensures compliance with contractual obligations; ensures compliance with applicable codes and regulations; and provides resolutions to construction problems.
Oversees the bidding process for capital projects.
Reviews land development plans, subdivision maps, and grading plans for compliance purposes.
Attends and participates in community meetings regarding the impact of proposed construction; responds to citizen complaints.
Attends meetings of a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Other duties as assigned. A complete list of functions and qualifications can be found here .
IDEAL CANDIDATE
The ideal candidate will be a strong communicator with high initiative for taking ownership of important and complex projects, who demonstrates effective and collaborative leadership within the Engineering Division, the greater Public Works Department, City government, City Council, and important external stakeholders. The incumbent will manage both land development and capital improvements but have a special strength in land development. The ability to work effectively with developers is key, as are negotiation skills. Critical skills in balancing both a culture focused on supporting the development of the community but can also protect, defend and advocate for the best interests of the City. Strong experience in working with a passionate and involved City Council is key. The ability to effectively motivate and lead professional and support staff is essential, for both City employees and contractors. Demonstrated emotional intelligence. Thorough experience in presenting before City Council is very important. A strong work ethic and a proven track record of working to ensure the effective and timely completion and delivery or projects. Experience in writing SOPs and otherwise documenting process and implementing them will be an important part of the work.
Key Attributes and Characteristics
A strong leader who shares the vision of the Council, City Manager, Assistant City Manager, and community, and who can advocate, articulate, and implement that vision. A manager who blends innovation and creativity; someone who can think outside the box and continue moving the City in a positive direction.
A professional who upholds the values of the City of Rialto while building positive employee working relations and respecting the richness of cultures and diversity.
A friendly, approachable leader who is actively engaged in the community to ensure quality customer service.
A communicative leader with the highest integrity, character, and ethics.
A manager who values and openly demonstrates an appreciation for and connection with staff and has the ability to maintain and build trust and actively listen.
A leader who combines strong technical skills with being a change agent that can help bring the essential functions of the Engineering Division to the next level.
A leader who keeps their eye on departmental and City goals, but also highly values, respects, and develops their staff.
The incumbent will know how to keep the day-to-day together but keep a strong focus on the big picture and understand how all the moving parts of the organization and its goals fit together.
An insightful professional with a keen eye toward developing and maintaining relationships across the Agency and who is an adept communicator.
Our City is on the cusp of major positive change. We seek a City Engineer who embraces that challenge.
THE COMMUNITY
The City of Rialto, known as “The Bridge to Progress” city, is in San Bernardino County and is home to a highly diverse community of over 100,000 residents. Conveniently located close to some of the State’s majestic snow-capped mountains, tranquil deserts, and pristine beaches, Rialto offers unique recreational opportunities for every lifestyle. Whatever the recreational or artistic pursuits, they can be found close at hand and include skiing in Big Bear; golfing in Palm Springs; shopping on Rodeo Drive; surfing at Malibu; or visiting Disneyland, the Music Center, Hollywood, historic mission sites, or the National Orange Show. Striving to become a leader in sustainability, the City has strategically focused on striking a balance between visitors, businesses, and residents.
To learn more about the City of Rialto, go to: https://www.yourrialto.com/ .
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2024/08/Rialto-City-Engineer-Final-Brochure-v4.pdf .
To be considered, please submit a resume, cover letter and five work-related references (who will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/rialto-city-engineer/ . Resumes should reflect years and months of positions held as well as size of past organization(s).
For additional information please contact:
Pete Smith
Senior Recruiter
510.342.3233
peter_smith1@ajg.com
www.koffassociates.com
Aug 29, 2024
Full Time
JOB TITLE: City Engineer
AGENCY: City of Rialto
LOCATION: Rialto, CA
FILING DEADLINE : October 4, 2024
SALARY RANGE: $142,980 – $191,604 Annually
THE POSITION
The City Engineer, under the administrative direction of the Public Works Director, plans, manages, oversees, and directs the operations and services of the Engineering Division. This includes: technical engineering services, general administration, development and evaluation of public facilities and engineering programs; oversight and management of land development services; traffic engineering and the implementation of capital improvement projects; performing the most complex and difficult work of staff responsible for providing the Division’s services to the City; managing projects and contracts; performing research and administrative or technical activities necessary to achieve objectives; coordinating assigned activities with other divisions, departments, and outside agencies; providing highly responsible and complex administrative support to the Director of Public Works; and performing other related duties as required. To learn more about our Capital Improvement Program, click here .
Key Functions include, but are not limited to, the following:
Has management responsibility for all services and activities of the Engineering Division. Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff and consultants providing professional engineering services in the design and construction of public works projects including streets, parks, facilities, and water/wastewater facilities.
Serves as City Engineer and technical advisor to the Public Works Director, City Manager, City Council, and department heads concerning facilities, engineering proposals, and programs.
Develops, implements, and maintains Engineering Division goals, objectives, policies, and priorities and ensures these are achieved; recommends and administers policies and procedures.
Oversees and participates in the division’s annual budget; participates in the forecast of funds needed; monitors and approves expenditures; implements adjustments.
Prepares and/or reviews professional civil engineering designs for assigned projects; performs detailed calculations and computations; prepares and/or reviews the adequacy and accuracy of computations, preliminary layouts, and design work.
Serves as project manager on complex engineering studies and projects; administers construction and professional services contracts; monitors project budget; inspects work in progress and conducts final inspections; ensures compliance with contractual obligations; ensures compliance with applicable codes and regulations; and provides resolutions to construction problems.
Oversees the bidding process for capital projects.
Reviews land development plans, subdivision maps, and grading plans for compliance purposes.
Attends and participates in community meetings regarding the impact of proposed construction; responds to citizen complaints.
Attends meetings of a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Other duties as assigned. A complete list of functions and qualifications can be found here .
IDEAL CANDIDATE
The ideal candidate will be a strong communicator with high initiative for taking ownership of important and complex projects, who demonstrates effective and collaborative leadership within the Engineering Division, the greater Public Works Department, City government, City Council, and important external stakeholders. The incumbent will manage both land development and capital improvements but have a special strength in land development. The ability to work effectively with developers is key, as are negotiation skills. Critical skills in balancing both a culture focused on supporting the development of the community but can also protect, defend and advocate for the best interests of the City. Strong experience in working with a passionate and involved City Council is key. The ability to effectively motivate and lead professional and support staff is essential, for both City employees and contractors. Demonstrated emotional intelligence. Thorough experience in presenting before City Council is very important. A strong work ethic and a proven track record of working to ensure the effective and timely completion and delivery or projects. Experience in writing SOPs and otherwise documenting process and implementing them will be an important part of the work.
Key Attributes and Characteristics
A strong leader who shares the vision of the Council, City Manager, Assistant City Manager, and community, and who can advocate, articulate, and implement that vision. A manager who blends innovation and creativity; someone who can think outside the box and continue moving the City in a positive direction.
A professional who upholds the values of the City of Rialto while building positive employee working relations and respecting the richness of cultures and diversity.
A friendly, approachable leader who is actively engaged in the community to ensure quality customer service.
A communicative leader with the highest integrity, character, and ethics.
A manager who values and openly demonstrates an appreciation for and connection with staff and has the ability to maintain and build trust and actively listen.
A leader who combines strong technical skills with being a change agent that can help bring the essential functions of the Engineering Division to the next level.
A leader who keeps their eye on departmental and City goals, but also highly values, respects, and develops their staff.
The incumbent will know how to keep the day-to-day together but keep a strong focus on the big picture and understand how all the moving parts of the organization and its goals fit together.
An insightful professional with a keen eye toward developing and maintaining relationships across the Agency and who is an adept communicator.
Our City is on the cusp of major positive change. We seek a City Engineer who embraces that challenge.
THE COMMUNITY
The City of Rialto, known as “The Bridge to Progress” city, is in San Bernardino County and is home to a highly diverse community of over 100,000 residents. Conveniently located close to some of the State’s majestic snow-capped mountains, tranquil deserts, and pristine beaches, Rialto offers unique recreational opportunities for every lifestyle. Whatever the recreational or artistic pursuits, they can be found close at hand and include skiing in Big Bear; golfing in Palm Springs; shopping on Rodeo Drive; surfing at Malibu; or visiting Disneyland, the Music Center, Hollywood, historic mission sites, or the National Orange Show. Striving to become a leader in sustainability, the City has strategically focused on striking a balance between visitors, businesses, and residents.
To learn more about the City of Rialto, go to: https://www.yourrialto.com/ .
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2024/08/Rialto-City-Engineer-Final-Brochure-v4.pdf .
To be considered, please submit a resume, cover letter and five work-related references (who will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/rialto-city-engineer/ . Resumes should reflect years and months of positions held as well as size of past organization(s).
For additional information please contact:
Pete Smith
Senior Recruiter
510.342.3233
peter_smith1@ajg.com
www.koffassociates.com
CITY OF CHANDLER, ARIZONA
Chandler, AZ, United States
Job Announcement CHANDLER POLICE DEPARTMENT VOLUNTEERS IN POLICING JOB DESCRIPTION POLICE CHAPLAIN The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Police Chaplain Volunteer . The Police Chaplain Volunteers will work in a non-denominational capacity to provide spiritual support to the department. Police Chaplain Volunteers report directly to the Chief of Police. The work hours or schedules for these positions will vary and may not exceed 10 hours per shift (see Hours section). Who we are The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community. Who we are looking for Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The Police Chaplain Volunteers will work in a non-denominational capacity to provide spiritual support to the department. Police Chaplain Volunteers report directly to the Chief of Police. The work hours or schedules for these positions will vary and may not exceed 10 hours per shift (see Hours section). Qualifications to be a Police Chaplain: Valid Arizona driver's license Commit to one (1) year in the program. Academic degree from a recognized college or university Accredited seminary training Possession of a ministerial license or ordination Affiliation with a local congregation Approval of a recognized endorsing agent Demonstrated working knowledge of psychology, sociology, and Counseling Must reside within 30 miles or 30 minutes of the City of Chandler Essential Functions Volunteer police chaplains will keep all communications with personnel confidential with the following exceptions: Where State and Federal laws, and or local ordinance and regulations permit or require release of information in situations where there is actual or potential danger to self or others, evidence of child abuse, or under court order. A commission of an illegal act on workplace premises. As otherwise required by law. Will not take any police action when performing in their official capacity.Will work in a non-denominational capacity to provide spiritual support to the department.Will participate in ride-alongs to better understand departmental culture and build relationships with personnel.Will be available to be on-call in the case of a critical incident or personnel in crisis.Provides support to department personnel on requested critical incidents.Respond to spiritual counseling requests of personnel or family members.Works with Peer Support Team to provide any necessary support at CISM debriefs in response to critical incidents.Provides prayer and/or blessing at requested special events. Hours: Hours will vary and may not exceed 10 hours per shift. Hours are generally flexible; however, specific needs and requests may occur in the evenings or on the weekends. Application Process NeoGov Application Preliminary Background Questionnaire Submittal & Review Oral Board Interview Background Interview Interview with Chief of Police Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 12/31/2024 11:59 PM Arizona
Aug 16, 2024
Part Time
Job Announcement CHANDLER POLICE DEPARTMENT VOLUNTEERS IN POLICING JOB DESCRIPTION POLICE CHAPLAIN The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Police Chaplain Volunteer . The Police Chaplain Volunteers will work in a non-denominational capacity to provide spiritual support to the department. Police Chaplain Volunteers report directly to the Chief of Police. The work hours or schedules for these positions will vary and may not exceed 10 hours per shift (see Hours section). Who we are The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community. Who we are looking for Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The Police Chaplain Volunteers will work in a non-denominational capacity to provide spiritual support to the department. Police Chaplain Volunteers report directly to the Chief of Police. The work hours or schedules for these positions will vary and may not exceed 10 hours per shift (see Hours section). Qualifications to be a Police Chaplain: Valid Arizona driver's license Commit to one (1) year in the program. Academic degree from a recognized college or university Accredited seminary training Possession of a ministerial license or ordination Affiliation with a local congregation Approval of a recognized endorsing agent Demonstrated working knowledge of psychology, sociology, and Counseling Must reside within 30 miles or 30 minutes of the City of Chandler Essential Functions Volunteer police chaplains will keep all communications with personnel confidential with the following exceptions: Where State and Federal laws, and or local ordinance and regulations permit or require release of information in situations where there is actual or potential danger to self or others, evidence of child abuse, or under court order. A commission of an illegal act on workplace premises. As otherwise required by law. Will not take any police action when performing in their official capacity.Will work in a non-denominational capacity to provide spiritual support to the department.Will participate in ride-alongs to better understand departmental culture and build relationships with personnel.Will be available to be on-call in the case of a critical incident or personnel in crisis.Provides support to department personnel on requested critical incidents.Respond to spiritual counseling requests of personnel or family members.Works with Peer Support Team to provide any necessary support at CISM debriefs in response to critical incidents.Provides prayer and/or blessing at requested special events. Hours: Hours will vary and may not exceed 10 hours per shift. Hours are generally flexible; however, specific needs and requests may occur in the evenings or on the weekends. Application Process NeoGov Application Preliminary Background Questionnaire Submittal & Review Oral Board Interview Background Interview Interview with Chief of Police Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 12/31/2024 11:59 PM Arizona