SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Health Information Management Coordinator who coordinates a major health information management (HIM) function for a department; develops and provides training and implements policies, standards, and practices to ensure appropriate safeguards for patient health information; ensures compliance with privacy and security requirements; performs related duties as required. This class is characterized by responsibility for overseeing HIM coding, operations, access and disclosure of patient information, and providing leadership in HIM governance, including properly maintaining, storing and safeguarding patient records and implementing a training program to ensure compliance with federal and state regulations. It is distinguished from the Health Information Management Supervisor which has responsibility for full-scope supervision over staff. Examples of duties may include, but are not limited to, the following: Develops and maintains departmental standards, practices and procedures for proper maintenance of electronic and paper patient records in accordance with the Health Information Portability and Accountability Act (HIPAA) and other federal and state regulations. Implements a training program and/or provides training and direction to department staff on HIM practices, including but not limited to: coding, processing, scanning, indexing, performing quality reviews, and maintenance of patient records. Supports various unit and departmental training initiatives, to ensure knowledge and understanding of privacy safeguards and standards, as well as verifies/evaluates application of administrative and physical safeguards within clinic and program settings. Reviews, authorizes or denies access to, and disclosure of, patient information and evaluates, authorizes, and makes recommendations for other requests pertaining to patient rights under HIPAA and 42 CFR Part 2. Provides technical assistance and guidance to program and clinic staff regarding disclosure/release of medical records, retention of records, privacy laws, policies/procedures and subpoenas or third-party requests. Provides subject-matter-expert input on updates and/or new policies/procedures and forms related to medical records, including access, retention and disclosure, etc. Performs quality assurance reviews using key performance indicators to ensure the integrity of patient records, accuracy, and completeness, authorizes corrections as needed. Participates in information privacy audits; prepares reports on findings; and makes recommendations to management; assists with corrective action(s) as it pertains to patient records’ administrative and physical safeguards. Conducts court appearances, on behalf of Department and Custodian of Records, in response to subpoenas which may include production of records. Provides lead oversight of unit activities, including reviewing work, providing guidance, assigning work and/or providing technical assistance. Provides vacation and temporary relief as required. For additional details, please refer to the Health Information Management Coordinator job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Three (3) years of experience, within the last five (5) years, with the preparation and maintenance of medical records in a health information/medical records department in a hospital or outpatient setting. Experience must include two (2) years of experience using an electronic medical records system. Experience may be concurrent. --AND-- Credentials: Must be credentialed as a Registered Health Information Technician (RHIT) OR Registered Health Information Administrator (RHIA). Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
May 12, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Health Information Management Coordinator who coordinates a major health information management (HIM) function for a department; develops and provides training and implements policies, standards, and practices to ensure appropriate safeguards for patient health information; ensures compliance with privacy and security requirements; performs related duties as required. This class is characterized by responsibility for overseeing HIM coding, operations, access and disclosure of patient information, and providing leadership in HIM governance, including properly maintaining, storing and safeguarding patient records and implementing a training program to ensure compliance with federal and state regulations. It is distinguished from the Health Information Management Supervisor which has responsibility for full-scope supervision over staff. Examples of duties may include, but are not limited to, the following: Develops and maintains departmental standards, practices and procedures for proper maintenance of electronic and paper patient records in accordance with the Health Information Portability and Accountability Act (HIPAA) and other federal and state regulations. Implements a training program and/or provides training and direction to department staff on HIM practices, including but not limited to: coding, processing, scanning, indexing, performing quality reviews, and maintenance of patient records. Supports various unit and departmental training initiatives, to ensure knowledge and understanding of privacy safeguards and standards, as well as verifies/evaluates application of administrative and physical safeguards within clinic and program settings. Reviews, authorizes or denies access to, and disclosure of, patient information and evaluates, authorizes, and makes recommendations for other requests pertaining to patient rights under HIPAA and 42 CFR Part 2. Provides technical assistance and guidance to program and clinic staff regarding disclosure/release of medical records, retention of records, privacy laws, policies/procedures and subpoenas or third-party requests. Provides subject-matter-expert input on updates and/or new policies/procedures and forms related to medical records, including access, retention and disclosure, etc. Performs quality assurance reviews using key performance indicators to ensure the integrity of patient records, accuracy, and completeness, authorizes corrections as needed. Participates in information privacy audits; prepares reports on findings; and makes recommendations to management; assists with corrective action(s) as it pertains to patient records’ administrative and physical safeguards. Conducts court appearances, on behalf of Department and Custodian of Records, in response to subpoenas which may include production of records. Provides lead oversight of unit activities, including reviewing work, providing guidance, assigning work and/or providing technical assistance. Provides vacation and temporary relief as required. For additional details, please refer to the Health Information Management Coordinator job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Three (3) years of experience, within the last five (5) years, with the preparation and maintenance of medical records in a health information/medical records department in a hospital or outpatient setting. Experience must include two (2) years of experience using an electronic medical records system. Experience may be concurrent. --AND-- Credentials: Must be credentialed as a Registered Health Information Technician (RHIT) OR Registered Health Information Administrator (RHIA). Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jun 19, 2024
Full Time
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jun 19, 2024
Full Time
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jun 19, 2024
Full Time
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Jun 19, 2024
Full Time
Announcement Number: 47673 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter: VICTORIA SHEEHAN Phone: (775)684-0133 Email: torisheehan@admin.nv.gov Applications accepted for another 6 Days 18 Hrs 47 Mins The Position Health Information Coordinators store, maintain, retrieve, retain, and release health information for a comprehensive medical/clinical records system in compliance with applicable standards and licensing requirements, regulations, policies, and procedures. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. The Health Information Coordinator will coordinate the systematic storage, maintenance, retrieval, retention, and release of information for agency inmates. Incumbents prepare reports by researching various sources, ascertaining accuracy of information, compiling statistics, and summarizing findings. They will also participate in committees which develop, interpret, and disseminate health information policies/procedures; prepare and maintain medical/clinical records; create new records; file documents; and purge records. Incumbents control access to records and authorize release of information; prepare/maintain summaries, indexes, and registers to inmate medical/clinical records; prepare monthly inmate transportation schedules; and coordinate medical appointments with agency Transportation division. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent, one semester-length course in basic medical terminology and two years of experience in the medical records department of an inpatient hospital, skilled nursing facility, mental health clinic, large multi-specialty medical practice, facility for individuals with intellectual or developmental disabilities or free standing clinic which included initiating and maintaining medical/clinical records; releasing information in accordance with established laws, rules and regulations; maintaining confidentiality; and working with staff, patients and the general public; OR one year of experience as a Health Information Coordinator Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Some positions require certification as either a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) at the time of appointment or within one year of appointment. This requirement will be identified at the time of recruitment. This position requires the ability to perform medical transcription, medical records abstraction, analysis, coding, indexing and/or scanning into the Electronic Medical Record (EMR). The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) This position requires one semester-length course in basic medical terminology, which requires transcripts to be attached. Failure to attach transcripts will result in denial of your application. Did you attach transcripts reflecting basic medical terminology? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
City of Palo Alto
Palo Alto, California, United States
Description: Are you an experienced library technologist who wants to shape what a 21st-century library can be? The Palo Alto City Library is hiring a Library Program Coordinator for Digital Services to join our award-winning Digital Services team . Ideal candidates can demonstrate a track record of delivering advanced technology programs, administering websites and coordinating complex projects. This position will serve in a variety of technology-focused roles, serving both the public and supporting library staff at the Mitchell Park Library and other branches. Ideal candidates are experienced and passionate about sharing new and emerging technologies with a diverse community. Areas of focus include: Website Projects: Serving as the Web Lead, this position works closely with stakeholders to ensure usability and accessibility of our online platforms and adherence to our Web Content Strategy. This work includes both our public website and SharePoint-based intranet. Online Resources Coordination: Test, publish and troubleshoot new and existing online resources used by the public. Public Technology Programing: Coordinating advanced technology programs in our new Reboot Room, this position will leverage their passion for librarianship and technology to build on Palo Alto City Library’s international reputation as a leader in cutting-edge technologies like robotics, coding, web3 and artificial intelligence. This position reports to the Library Services Manager for Digital Services and is headquartered at Mitchell Park Library. The position allows for either a Monday - Friday, Tuesday - Saturday or Sunday - Thursday schedule. Upon completion of training with a highly competent evaluation, the position has the option of working remotely up to two days per week in compliance with the City of Palo Alto Remote Work Policy. This is your opportunity to join the award-winning team that published the following articles: Beyond the Hype Cycle: Experiments with ChatGPT’s Advanced Data Analysis at the Palo Alto City Library The First 500 Mistakes You Will Make While Streaming on Twitch.tv Public Libraries Leading the Way: VR Hackfest MetaMinecraft: Cybersecurity Education through Commercial Video Games The first review of candidates will take place on June 24. For best consideration, candidates should apply by this date as the recruitment may close at any time after this date. For a full description of benefits and duties, please click here . Essential Duties: Update and maintain the Palo Alto Library website Troubleshoot website and digital media platforms Implement the Palo Alto Library's Web Content Strategy Update and maintain the SharePoint-based intranet Test, publish and troubleshoot online resources-based hardware such as robots, 3D printers and VR devices Create experiential lessons using new software and hardware for patrons to engage with when visiting the library Test and troubleshoot technology Plan, coordinate and advertise technology-based programs for library patrons of all ages Work with the Digital Services Team to apply for grants and new technologies with industry partners Share the work of the Library's Digital Services Team via journal articles and conference presentations Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through: B.A. or B.S. Degree from an accredited college or university. and Three years of professional experience as a librarian . Master's Degree in Library or Information Science may be substituted for one year's experience. Preferred Qualifications: Experience with HTML/CSS and CMS such as Wordpress Experience with at least one programming language, preferably Python Experience overseeing virtual teams and intranet projects, preferably using SharePoint , Teams, Office365 and Power Automate Familiarity with principles of web usability, user-centered design, accessibility, and SEO Experience with project management tools The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 7/14/2024 11:59 PM Pacific
Jun 08, 2024
Full Time
Description: Are you an experienced library technologist who wants to shape what a 21st-century library can be? The Palo Alto City Library is hiring a Library Program Coordinator for Digital Services to join our award-winning Digital Services team . Ideal candidates can demonstrate a track record of delivering advanced technology programs, administering websites and coordinating complex projects. This position will serve in a variety of technology-focused roles, serving both the public and supporting library staff at the Mitchell Park Library and other branches. Ideal candidates are experienced and passionate about sharing new and emerging technologies with a diverse community. Areas of focus include: Website Projects: Serving as the Web Lead, this position works closely with stakeholders to ensure usability and accessibility of our online platforms and adherence to our Web Content Strategy. This work includes both our public website and SharePoint-based intranet. Online Resources Coordination: Test, publish and troubleshoot new and existing online resources used by the public. Public Technology Programing: Coordinating advanced technology programs in our new Reboot Room, this position will leverage their passion for librarianship and technology to build on Palo Alto City Library’s international reputation as a leader in cutting-edge technologies like robotics, coding, web3 and artificial intelligence. This position reports to the Library Services Manager for Digital Services and is headquartered at Mitchell Park Library. The position allows for either a Monday - Friday, Tuesday - Saturday or Sunday - Thursday schedule. Upon completion of training with a highly competent evaluation, the position has the option of working remotely up to two days per week in compliance with the City of Palo Alto Remote Work Policy. This is your opportunity to join the award-winning team that published the following articles: Beyond the Hype Cycle: Experiments with ChatGPT’s Advanced Data Analysis at the Palo Alto City Library The First 500 Mistakes You Will Make While Streaming on Twitch.tv Public Libraries Leading the Way: VR Hackfest MetaMinecraft: Cybersecurity Education through Commercial Video Games The first review of candidates will take place on June 24. For best consideration, candidates should apply by this date as the recruitment may close at any time after this date. For a full description of benefits and duties, please click here . Essential Duties: Update and maintain the Palo Alto Library website Troubleshoot website and digital media platforms Implement the Palo Alto Library's Web Content Strategy Update and maintain the SharePoint-based intranet Test, publish and troubleshoot online resources-based hardware such as robots, 3D printers and VR devices Create experiential lessons using new software and hardware for patrons to engage with when visiting the library Test and troubleshoot technology Plan, coordinate and advertise technology-based programs for library patrons of all ages Work with the Digital Services Team to apply for grants and new technologies with industry partners Share the work of the Library's Digital Services Team via journal articles and conference presentations Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through: B.A. or B.S. Degree from an accredited college or university. and Three years of professional experience as a librarian . Master's Degree in Library or Information Science may be substituted for one year's experience. Preferred Qualifications: Experience with HTML/CSS and CMS such as Wordpress Experience with at least one programming language, preferably Python Experience overseeing virtual teams and intranet projects, preferably using SharePoint , Teams, Office365 and Power Automate Familiarity with principles of web usability, user-centered design, accessibility, and SEO Experience with project management tools The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 7/14/2024 11:59 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: W2620D When to Submit Your Application: The application filing period will begin on Thursday, June 20, 2024, at 7:00 a.m. (PT) through Wednesday, July 3, 2024, 5:30 p.m. (PT). TYPE OF RECRUITMENT: Open Competitive Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidates to fill a Database Administrator in the Computing Services Branch. The position performs a full range of activities required to support databases running on enterprise-level database management system (DBMS) software. Positions allocable to this class are responsible for logical and physical database design, implementation, and maintenance of databases. Incumbents are responsible for ensuring that Department and/or County-wide data and technical requirements, including data definition, data structure, documentation, operational guidelines, and data protection are met. Incumbents possess knowledge of the principles and practices of multiple information technology disciplines, including database design, application development, network, hardware, systems software, and applications software. Essential Job Functions What you will be doing: Supports database environments. Selects or assists in the selection of new database management systems including design, feasibility studies, cost estimates, impact analysis, data conversion functions, and reduction of redundant data. Installs and configures database management software, including upgrades, patches, and third-party tools. Maintains database management software and related software. Assists in the selection of new application systems by reviewing database design, database technologies, hardware specifications, and configuration and deployment plans for performance, maintainability, scalability, operations impact, and conformance to architectural standards. Performs database backup and database recovery. Manages disk space for database systems. Conducts capacity planning. Performs preventive maintenance tasks and database tuning. Analyzes database requirements. Evaluates, designs, and implements database systems. Develops or validates deployment scripts for database software changes and deploys databases and database changes in testing, training, preproduction, and production environments. Writes stored procedures, functions, triggers, and batch jobs in the database system. Writes scripts used in database system management. Analyzes query plans and monitors database system performance to identify and address performance problems. Creates and manages indexes to support application performance requirements. Analyzes database code written by developers to assess impact on the database system and application performance. Designs and implements database security for applications, including creating database users, designing and assigning roles, and granting and denying database privileges. Responds to database outages or performance problems and restores normal operations. Monitors data quality, data integrity, and database availability. Analyzes and resolves database problems. Writes policies and procedures pertaining to database standards, management, security and maintenance. Establishes and maintains security and integrity controls including data backup/recovery specifications. Participates in the formulation of database strategies. Participates in evaluation of new technologies in database management. Assists in the development of database system related standards and methodologies and the selection of a standard DBA toolset. Acts as a technical specialist on database concepts and functional capabilities. Develops or assist in the development of programs for data extraction, transformation, and loading. Serves as liaison to vendors for negotiating license and support. Assists in the administration and support of application servers. Participates on a team of developers engaged in the overall database design, query tuning, creating indexes, and in the creation of triggers and stored procedures. Requirements Requirements to Qualify OPTION I: Graduation from an accredited college with a Bachelors degree in Computer Science, Information Systems or a closely related field with four (4) years of experience performing progressively responsible information technology functions, one (1) year of which must include planning, designing, implementing, and administering of server-based, scalable databases. OPTION II: Two (2) years of experience at the level of Senior Application Developer* or Senior Operating Systems Analyst** in the service of Los Angeles County performing a variety of tasks in support of administering databases License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *A Senior Application Developer in the service of Los Angeles County is defined as, under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. **A Senior Operating Systems Analyst in the service of Los Angeles County is defined as, under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. We would like for you to submit proof of education along with the application. Acceptable documents are: A photocopy of diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letter head of the school, with college or university seal. It should indicate that the student has completed all the academic requirements All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. DESIRABLE QUALIFICATIONS: Strong organizational skills, including the ability to handle tasks and meet critical deadlines. Excellent customer service and interpersonal skills. Excellent oral and written communications skills. Strong project management skills. Additional Information Our Assessment Process First meet our requirements above. After that, our process includes a two-part assessment. Part I: M ultiple-choice and/or simulation assessments, weighted at 50% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Applicants must achieve a passing score of 70% or higher on Part I in order to proceed to Part II of the assessment. Part II: Multiple-choice and/or simulation assessments, weighted at 50% , measuring the following Professional/Technical Knowledge areas: Software Business Analysis: Business Process; Diagramming and Modeling; Documentation; Joint Application Development; Methodologies and Tools; Project Development; Requirements Gathering; System Design; and User Interface. Cloud Computing: Knowledge of Cloud Computing Concepts; Cloud Service Models; Virtualization; Private Clouds. SQL: Knowledge of SQL Queries; Data Manipulation; Transaction Processing. Data Warehousing Concepts: Big Data and Data Warehouse Appliance, Business Considerations, Data Transformation, Data Warehousing and Data Marts, Design, Dimensional Data Model, Online Analytical Processing, Querying and Reporting/Data Extraction . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the assessment in order to be placed on the Eligible List. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. Test Preparation: There are websites that may help you prepare for the assessments. One is our Online Test Prep site, located at https://hr.lacounty.gov/job-search-toolkit/. Another resource is the SHL website, located at https://www.shldirect.com/en/practice-tests. While the sites will help you in preparing for tests, we advise you to review all related materials you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the assessment will be placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment. Vacancy Information: The resulting Eligible List for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Contact us: Exam Number: W2620D Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. For detailed information, please click here Closing Date/Time: 7/3/2024 5:30 PM Pacific
Jun 19, 2024
Full Time
Position/Program Information EXAM NUMBER: W2620D When to Submit Your Application: The application filing period will begin on Thursday, June 20, 2024, at 7:00 a.m. (PT) through Wednesday, July 3, 2024, 5:30 p.m. (PT). TYPE OF RECRUITMENT: Open Competitive Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidates to fill a Database Administrator in the Computing Services Branch. The position performs a full range of activities required to support databases running on enterprise-level database management system (DBMS) software. Positions allocable to this class are responsible for logical and physical database design, implementation, and maintenance of databases. Incumbents are responsible for ensuring that Department and/or County-wide data and technical requirements, including data definition, data structure, documentation, operational guidelines, and data protection are met. Incumbents possess knowledge of the principles and practices of multiple information technology disciplines, including database design, application development, network, hardware, systems software, and applications software. Essential Job Functions What you will be doing: Supports database environments. Selects or assists in the selection of new database management systems including design, feasibility studies, cost estimates, impact analysis, data conversion functions, and reduction of redundant data. Installs and configures database management software, including upgrades, patches, and third-party tools. Maintains database management software and related software. Assists in the selection of new application systems by reviewing database design, database technologies, hardware specifications, and configuration and deployment plans for performance, maintainability, scalability, operations impact, and conformance to architectural standards. Performs database backup and database recovery. Manages disk space for database systems. Conducts capacity planning. Performs preventive maintenance tasks and database tuning. Analyzes database requirements. Evaluates, designs, and implements database systems. Develops or validates deployment scripts for database software changes and deploys databases and database changes in testing, training, preproduction, and production environments. Writes stored procedures, functions, triggers, and batch jobs in the database system. Writes scripts used in database system management. Analyzes query plans and monitors database system performance to identify and address performance problems. Creates and manages indexes to support application performance requirements. Analyzes database code written by developers to assess impact on the database system and application performance. Designs and implements database security for applications, including creating database users, designing and assigning roles, and granting and denying database privileges. Responds to database outages or performance problems and restores normal operations. Monitors data quality, data integrity, and database availability. Analyzes and resolves database problems. Writes policies and procedures pertaining to database standards, management, security and maintenance. Establishes and maintains security and integrity controls including data backup/recovery specifications. Participates in the formulation of database strategies. Participates in evaluation of new technologies in database management. Assists in the development of database system related standards and methodologies and the selection of a standard DBA toolset. Acts as a technical specialist on database concepts and functional capabilities. Develops or assist in the development of programs for data extraction, transformation, and loading. Serves as liaison to vendors for negotiating license and support. Assists in the administration and support of application servers. Participates on a team of developers engaged in the overall database design, query tuning, creating indexes, and in the creation of triggers and stored procedures. Requirements Requirements to Qualify OPTION I: Graduation from an accredited college with a Bachelors degree in Computer Science, Information Systems or a closely related field with four (4) years of experience performing progressively responsible information technology functions, one (1) year of which must include planning, designing, implementing, and administering of server-based, scalable databases. OPTION II: Two (2) years of experience at the level of Senior Application Developer* or Senior Operating Systems Analyst** in the service of Los Angeles County performing a variety of tasks in support of administering databases License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *A Senior Application Developer in the service of Los Angeles County is defined as, under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. **A Senior Operating Systems Analyst in the service of Los Angeles County is defined as, under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. We would like for you to submit proof of education along with the application. Acceptable documents are: A photocopy of diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letter head of the school, with college or university seal. It should indicate that the student has completed all the academic requirements All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. DESIRABLE QUALIFICATIONS: Strong organizational skills, including the ability to handle tasks and meet critical deadlines. Excellent customer service and interpersonal skills. Excellent oral and written communications skills. Strong project management skills. Additional Information Our Assessment Process First meet our requirements above. After that, our process includes a two-part assessment. Part I: M ultiple-choice and/or simulation assessments, weighted at 50% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Applicants must achieve a passing score of 70% or higher on Part I in order to proceed to Part II of the assessment. Part II: Multiple-choice and/or simulation assessments, weighted at 50% , measuring the following Professional/Technical Knowledge areas: Software Business Analysis: Business Process; Diagramming and Modeling; Documentation; Joint Application Development; Methodologies and Tools; Project Development; Requirements Gathering; System Design; and User Interface. Cloud Computing: Knowledge of Cloud Computing Concepts; Cloud Service Models; Virtualization; Private Clouds. SQL: Knowledge of SQL Queries; Data Manipulation; Transaction Processing. Data Warehousing Concepts: Big Data and Data Warehouse Appliance, Business Considerations, Data Transformation, Data Warehousing and Data Marts, Design, Dimensional Data Model, Online Analytical Processing, Querying and Reporting/Data Extraction . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the assessment in order to be placed on the Eligible List. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. Test Preparation: There are websites that may help you prepare for the assessments. One is our Online Test Prep site, located at https://hr.lacounty.gov/job-search-toolkit/. Another resource is the SHL website, located at https://www.shldirect.com/en/practice-tests. While the sites will help you in preparing for tests, we advise you to review all related materials you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the assessment will be placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment. Vacancy Information: The resulting Eligible List for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Contact us: Exam Number: W2620D Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. For detailed information, please click here Closing Date/Time: 7/3/2024 5:30 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. The student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period. The Student Professional Worker, Information Technology, R2482D-R is open to the public. Don't miss your chance, we are accepting application from: July 14, 2023- Until the needs of the service are met and is subject to closure without prior notice. REBULLETIN INFORMATION: This announcement is being reposted to update the Filing period, Withhold Information, Requirement, Eligibility Information, and Supplemental Questionnaire. Essential Job Functions WHAT WILL I DO AS A STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY? Performs a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems. Assists in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions. Assists in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency. Assists in providing end user hardware and software support in a help desk environment. Assists in the development of macros, web pages, and simple modifications to existing software applications. Assists in writing computer programs and provides documentation to streamline information processing and program data analysis. Assists IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions. Assists in ad hoc report development. Creates, modifies, or maintains simple applications/databases for data, such as training information, budget or departmental data as needed Provides basic training to department staff on technical topics, software products, and use of utilities as need. Participates in preparing detailed coding instructions using COBOL or other higher-level computer programming languages as need. Requirements MINIMUM REQUIREMENTS: Current enrollment in an accredited four-year college with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions Physical Expectations: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. How do you meet the requirements? Please provide the following three (3) documents: 1. Proof of Academic Specia lty /D eclared Major in Computer Science, Information Technology, or a related field: Acceptable proof includes official or unofficial transcripts or a verification letter which reflect academic specialty. The document must clearly indicate the major or the program that you are currently enrolled. School admittance letter will NOT be accepted. 2. Proof of Current Enrollment: Acceptable proof includes current Class Schedule confirming applicant has registered for the current or upcoming semester/quarter, letter from School Administration on school letterhead showing the current enrollment status; a student ID with photograph verifying current enrollment or a copy of the official or unofficial transcripts. Please note, School admittance letter will NOT be accepted 3. Proof of College Units Earned or Academic Status : Acceptable proof includes official or unofficial transcripts or an verification letter from your current school stating the units earned towards academic status. Please note, School admittance letter will NOT be accepted . All the required document(s) must clearly show the name of school and student's name. What would you do if you cannot attach the documents at the time of filing? Please email the document(s) to studentworkerexams@hr.lacounty.gov . Please include your full name and exam title or exam number. WITHHOLD INFORMATION : Successful candidates who do not provide proof of (1) academic specialty, (2) current enrollment, and (3) college unit earned or academic status will be withheld from the eligible list. You will have one (1) year from being placed on the list to provide the required documentation. If hired, you still need to continue to be enrolled and attend school to maintain status in the position. Additional Information OUR ASSESSMENT PROCESS: : Once we have determined that you meet the requirements, we will invite you to take multiple-choice and/or simulation assessments weighted 100% covering Navigation, Service Orientation, Issue resolution , Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support). TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred NOTES : MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. All notices will be sent electronically to the email address provided on the application. Multiple-choice and/or simulation assessments scores cannot be given over the telephone. APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. The online practice tests are available at https://www.shldirect.com/en-us/practice-tests . An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. HOW TO APPLY AND SUBMIT REQUIRED DOCUMENTATION : Applications must be submitted online only. We will begin receiving applications from July 14, 2023. All the applications must be received before 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must either upload required documents as attachments during application submission or email a copy of the required documents to studentworkerexams@hr.lacounty.gov . W HAT TO EXPECT NEXT : Candidates reporting to meet the minimum requirements will receive an assessment link. Once completed and scored, our office will review your application to verify you’ve met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligibility list. Applicants who successfully pass the test will be placed on the eligible register list for one year (12 months) unless withheld pending the required documentation above. Applicants may not compete in the exam more than once every 12 months. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, EMAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION(ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Do you have any questions? Please contact us using the following information: Exam Number: R2482D-R Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 ( Alternate : (800) 897-0077) California Relay Services Phone: (800) 735-2922 Department Contact Name: Sophie Zhang Department Contact Phone: (213) 738-2084 Department Contact Email: studentworkerexams@hr.lacounty.gov For detailed information, please click here
Apr 22, 2024
Temporary
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. The student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period. The Student Professional Worker, Information Technology, R2482D-R is open to the public. Don't miss your chance, we are accepting application from: July 14, 2023- Until the needs of the service are met and is subject to closure without prior notice. REBULLETIN INFORMATION: This announcement is being reposted to update the Filing period, Withhold Information, Requirement, Eligibility Information, and Supplemental Questionnaire. Essential Job Functions WHAT WILL I DO AS A STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY? Performs a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems. Assists in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions. Assists in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency. Assists in providing end user hardware and software support in a help desk environment. Assists in the development of macros, web pages, and simple modifications to existing software applications. Assists in writing computer programs and provides documentation to streamline information processing and program data analysis. Assists IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions. Assists in ad hoc report development. Creates, modifies, or maintains simple applications/databases for data, such as training information, budget or departmental data as needed Provides basic training to department staff on technical topics, software products, and use of utilities as need. Participates in preparing detailed coding instructions using COBOL or other higher-level computer programming languages as need. Requirements MINIMUM REQUIREMENTS: Current enrollment in an accredited four-year college with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions Physical Expectations: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. How do you meet the requirements? Please provide the following three (3) documents: 1. Proof of Academic Specia lty /D eclared Major in Computer Science, Information Technology, or a related field: Acceptable proof includes official or unofficial transcripts or a verification letter which reflect academic specialty. The document must clearly indicate the major or the program that you are currently enrolled. School admittance letter will NOT be accepted. 2. Proof of Current Enrollment: Acceptable proof includes current Class Schedule confirming applicant has registered for the current or upcoming semester/quarter, letter from School Administration on school letterhead showing the current enrollment status; a student ID with photograph verifying current enrollment or a copy of the official or unofficial transcripts. Please note, School admittance letter will NOT be accepted 3. Proof of College Units Earned or Academic Status : Acceptable proof includes official or unofficial transcripts or an verification letter from your current school stating the units earned towards academic status. Please note, School admittance letter will NOT be accepted . All the required document(s) must clearly show the name of school and student's name. What would you do if you cannot attach the documents at the time of filing? Please email the document(s) to studentworkerexams@hr.lacounty.gov . Please include your full name and exam title or exam number. WITHHOLD INFORMATION : Successful candidates who do not provide proof of (1) academic specialty, (2) current enrollment, and (3) college unit earned or academic status will be withheld from the eligible list. You will have one (1) year from being placed on the list to provide the required documentation. If hired, you still need to continue to be enrolled and attend school to maintain status in the position. Additional Information OUR ASSESSMENT PROCESS: : Once we have determined that you meet the requirements, we will invite you to take multiple-choice and/or simulation assessments weighted 100% covering Navigation, Service Orientation, Issue resolution , Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support). TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred NOTES : MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. All notices will be sent electronically to the email address provided on the application. Multiple-choice and/or simulation assessments scores cannot be given over the telephone. APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. The online practice tests are available at https://www.shldirect.com/en-us/practice-tests . An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. HOW TO APPLY AND SUBMIT REQUIRED DOCUMENTATION : Applications must be submitted online only. We will begin receiving applications from July 14, 2023. All the applications must be received before 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must either upload required documents as attachments during application submission or email a copy of the required documents to studentworkerexams@hr.lacounty.gov . W HAT TO EXPECT NEXT : Candidates reporting to meet the minimum requirements will receive an assessment link. Once completed and scored, our office will review your application to verify you’ve met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligibility list. Applicants who successfully pass the test will be placed on the eligible register list for one year (12 months) unless withheld pending the required documentation above. Applicants may not compete in the exam more than once every 12 months. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, EMAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION(ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Do you have any questions? Please contact us using the following information: Exam Number: R2482D-R Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 ( Alternate : (800) 897-0077) California Relay Services Phone: (800) 735-2922 Department Contact Name: Sophie Zhang Department Contact Phone: (213) 738-2084 Department Contact Email: studentworkerexams@hr.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: SEPTEMBER 1, 2023 AT 8:00 A.M. (PT) - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T2525H TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience will be accepted. DEFINITION: Under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. CLASSIFICATION STANDARDS: Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Application Developer II by the more complex nature of assignments and roles assigned. Incumbents write, test, and debug complex programs in one or more languages, working from program specifications and apply in-depth knowledge of structured program design concepts and may act as a project lead, providing technical guidance to entry and journey-level application developers and other technology staff. Incumbents have an in-depth understanding of requirements analysis and possess advanced analytical skills in programming, testing, and debugging and are highly knowledgeable in the concepts, practices, and procedures of application programming. They understand and are able to apply a full range of technology concepts. Application Developers are distinguished from Information Systems Analysts in that incumbents perform programming duties and are required to have programming knowledge and experience. Essential Job Functions Codes, tests and debugs complex web/mobile applications to create new business applications and interfaces or maintains/modifies existing business applications utilizing .NET Core components (including ASP.NET, VB.NET, and other integrations), C#, jQuery, HTML5, CSS, JavaScript, AJAX, JSON, XML, and Model View Controller (MVC). Leads in the identification, analysis, and resolutio n of complex application problems. Stores procedures, functions , and queries to extract necessary data elements. Writes complex codes using Oracle PL/SQL or Microsoft T-SQL and documents what the code will accomplish. Writes web services to interface with multiple internal and external systems. Performs database management such as CRUD-operations, and loads data into the database tables. Writes business class layer by using object-oriented programming language e.g., C#, Java, etc., and documents what the code will accomplish. Creates PowerBI Reports using Report Builder or PowerBI Desktop. Troubleshoots and tests newly developed programs and works to ensure user interface functionality is consistent with system design and web programming development standards. Creates batch jobs (console application) to automate daily tasks from different databases. Designs table structures, constraints, triggers, and sequences as needed for data and/or application validations. Requirements SPECIALTY REQUIREMENTS: Option I: Graduation from an accredited* college or university with a bachelor's degree** in Computer Science, Information Systems, or a closely related field and three (3) years within the last five (5) years of full-time web development*** experience, including coding, testing, developing, and debugging application programs and systems. Option II: Four (4) years within the last five (5) years of full-time web development*** experience, including coding, testing, developing, and debugging application programs and systems. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institution at the time of filing or within fifteen (15) calendar days of filing. **To qualify, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution's registrar office which shows the area of specialization at the time of filing or within fifteen (15) days of application submission. ***Web development experience is defined as the creation and modification of complex web applications interface with existing business web systems utilizing ASP.NET, MVC, JavaScript, HTML5, jQuery, CSS, C#, XML, AJAX, JSON, SQL or Bootstrap. Web applications can be run in any devices such as laptop, tablet or mobile and in responsive web design mode. Additional Information EXAMINATION CONTENT: This examination will consist of a virtual Structured Oral Interview weighted 100% assessing: Engineering Knowledge Operational Skills Adaptability Analytical and Problem Solving Ability Dependability and Reliability Organizational Ability Interpersonal Relationships Oral Communications Skills Candidates must achieve a minimum passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register and will appear in the order of the score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Children and Family Services, Business Information Systems (BIS). AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 P.M. (PT) on the last day of filing. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Specialty Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. Department Contact Name: Anglis Brown Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information FILING PERIOD: SEPTEMBER 1, 2023 AT 8:00 A.M. (PT) - ONLINE FILING ONLY THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE. EXAM NUMBER: T2525H TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience will be accepted. DEFINITION: Under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. CLASSIFICATION STANDARDS: Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Application Developer II by the more complex nature of assignments and roles assigned. Incumbents write, test, and debug complex programs in one or more languages, working from program specifications and apply in-depth knowledge of structured program design concepts and may act as a project lead, providing technical guidance to entry and journey-level application developers and other technology staff. Incumbents have an in-depth understanding of requirements analysis and possess advanced analytical skills in programming, testing, and debugging and are highly knowledgeable in the concepts, practices, and procedures of application programming. They understand and are able to apply a full range of technology concepts. Application Developers are distinguished from Information Systems Analysts in that incumbents perform programming duties and are required to have programming knowledge and experience. Essential Job Functions Codes, tests and debugs complex web/mobile applications to create new business applications and interfaces or maintains/modifies existing business applications utilizing .NET Core components (including ASP.NET, VB.NET, and other integrations), C#, jQuery, HTML5, CSS, JavaScript, AJAX, JSON, XML, and Model View Controller (MVC). Leads in the identification, analysis, and resolutio n of complex application problems. Stores procedures, functions , and queries to extract necessary data elements. Writes complex codes using Oracle PL/SQL or Microsoft T-SQL and documents what the code will accomplish. Writes web services to interface with multiple internal and external systems. Performs database management such as CRUD-operations, and loads data into the database tables. Writes business class layer by using object-oriented programming language e.g., C#, Java, etc., and documents what the code will accomplish. Creates PowerBI Reports using Report Builder or PowerBI Desktop. Troubleshoots and tests newly developed programs and works to ensure user interface functionality is consistent with system design and web programming development standards. Creates batch jobs (console application) to automate daily tasks from different databases. Designs table structures, constraints, triggers, and sequences as needed for data and/or application validations. Requirements SPECIALTY REQUIREMENTS: Option I: Graduation from an accredited* college or university with a bachelor's degree** in Computer Science, Information Systems, or a closely related field and three (3) years within the last five (5) years of full-time web development*** experience, including coding, testing, developing, and debugging application programs and systems. Option II: Four (4) years within the last five (5) years of full-time web development*** experience, including coding, testing, developing, and debugging application programs and systems. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institution at the time of filing or within fifteen (15) calendar days of filing. **To qualify, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution's registrar office which shows the area of specialization at the time of filing or within fifteen (15) days of application submission. ***Web development experience is defined as the creation and modification of complex web applications interface with existing business web systems utilizing ASP.NET, MVC, JavaScript, HTML5, jQuery, CSS, C#, XML, AJAX, JSON, SQL or Bootstrap. Web applications can be run in any devices such as laptop, tablet or mobile and in responsive web design mode. Additional Information EXAMINATION CONTENT: This examination will consist of a virtual Structured Oral Interview weighted 100% assessing: Engineering Knowledge Operational Skills Adaptability Analytical and Problem Solving Ability Dependability and Reliability Organizational Ability Interpersonal Relationships Oral Communications Skills Candidates must achieve a minimum passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register and will appear in the order of the score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. SPECIAL INFORMATION : FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Children and Family Services, Business Information Systems (BIS). AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail, fax, or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 P.M. (PT) on the last day of filing. Note: If you are unable to attach the required documents, you may e-mail them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Specialty Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, then it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. Department Contact Name: Anglis Brown Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Stop AAPI Hate Education Equity Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Asian American Studies Appointment Type Temporary. The position will end on or before one year from date of hire. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time (1.0 FTE) Work Schedule Monday-Friday; 8am-5pm Anticipated Hiring Range $5,000.00-$6,667.00 Per Month ($60,000.00 - $80,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Stop AAPI Hate Initiative/AACARES Co-Executive Director, the SAH Educational Equity Program Lead provides program leadership of strategic nature through program and organizational unit planning activities and the analysis, development, and evaluation of highly complex programs with broad impact. Work duties involve, but is not limited to, supervising and training research assistants, student workers, and interns; delegating work and ensuring project end-deliverables; strategic planning; stakeholder communications; creating infrastructure processes for the program; and leading day-to-day operations of the program. Position Information Program Management • Under general direction of the Co-Executive Director, lead SAH’s Educational Equity Program. Assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective. • Build and develop Stop AAPI Hate Initiative/AACARES organizational and SAH coalition’s vision for Education Equity, articulating analyses through a racial justice and civil rights framework • Evaluate and develop key objectives and longer term goals of the Educational Equity Program with high visibility or broad impact within and outside the organization •Analyzes and manages program effectiveness. Research • Independently identify and provide strategy for project and priorities. Work is reviewed against overall goals and objectives, with full accountability for results • Train research assistants and student Interns on research skills and procedures for Stop AAPI Hate reports, such as coding of qualitative data and statistical analysis of quantitative data • Lead research assistants and interns on developing technical assistance program and resources on Ethnic Studies • Conducts research, including survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results Administrative Operations • Serve as the prime contact for the top AAPI Hate and Stop AAPI Hate Initiative/AACARES in educational equity. May manage relationships with outside entities or agencies and manage sensitive information and situations • Manages day-to-day program operations and provide direction to other program staff, research assistants, and student workers, and be accountable for results based on objectives At all times: • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Preferred Qualifications • Masters in Asian American Studies, Ethnic Studies, or related field • Experience providing program management with duties for a non-profit organization • Experience in conducting and reporting on research and leading a team • Proven experience in a supervisor role • Ability to work independently with use of best judgment • Excellent communication, organization and presentation skills. Ability to represent Stop AAPI Hate to constituenties and to develop good working relationships internally and externally.•Experience in developing resources, budgets, and marketing plans for educational programs and acting as a liason with the community. • Apply sound judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures. Employ SF State precedents and policies to guide development activities may be available for reference • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively • Working knowledge of operational and fiscal analysis and techniques • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved •Ability to handle multiple projects simultaneously, assign priorities, and delegate appropriately to meet deadlines. Experience in developing and managing budgets. • Proficiency in Microsoft Office Suite • Highly detail-oriented with exceptional organizational skills and the ability to multitask • Ability to maintain a professional demeanor • Ability to maintain a high level of confidentiality with information Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 30, 2024
Working Title Stop AAPI Hate Education Equity Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Asian American Studies Appointment Type Temporary. The position will end on or before one year from date of hire. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time (1.0 FTE) Work Schedule Monday-Friday; 8am-5pm Anticipated Hiring Range $5,000.00-$6,667.00 Per Month ($60,000.00 - $80,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Stop AAPI Hate Initiative/AACARES Co-Executive Director, the SAH Educational Equity Program Lead provides program leadership of strategic nature through program and organizational unit planning activities and the analysis, development, and evaluation of highly complex programs with broad impact. Work duties involve, but is not limited to, supervising and training research assistants, student workers, and interns; delegating work and ensuring project end-deliverables; strategic planning; stakeholder communications; creating infrastructure processes for the program; and leading day-to-day operations of the program. Position Information Program Management • Under general direction of the Co-Executive Director, lead SAH’s Educational Equity Program. Assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective. • Build and develop Stop AAPI Hate Initiative/AACARES organizational and SAH coalition’s vision for Education Equity, articulating analyses through a racial justice and civil rights framework • Evaluate and develop key objectives and longer term goals of the Educational Equity Program with high visibility or broad impact within and outside the organization •Analyzes and manages program effectiveness. Research • Independently identify and provide strategy for project and priorities. Work is reviewed against overall goals and objectives, with full accountability for results • Train research assistants and student Interns on research skills and procedures for Stop AAPI Hate reports, such as coding of qualitative data and statistical analysis of quantitative data • Lead research assistants and interns on developing technical assistance program and resources on Ethnic Studies • Conducts research, including survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results Administrative Operations • Serve as the prime contact for the top AAPI Hate and Stop AAPI Hate Initiative/AACARES in educational equity. May manage relationships with outside entities or agencies and manage sensitive information and situations • Manages day-to-day program operations and provide direction to other program staff, research assistants, and student workers, and be accountable for results based on objectives At all times: • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Preferred Qualifications • Masters in Asian American Studies, Ethnic Studies, or related field • Experience providing program management with duties for a non-profit organization • Experience in conducting and reporting on research and leading a team • Proven experience in a supervisor role • Ability to work independently with use of best judgment • Excellent communication, organization and presentation skills. Ability to represent Stop AAPI Hate to constituenties and to develop good working relationships internally and externally.•Experience in developing resources, budgets, and marketing plans for educational programs and acting as a liason with the community. • Apply sound judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures. Employ SF State precedents and policies to guide development activities may be available for reference • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively • Working knowledge of operational and fiscal analysis and techniques • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved •Ability to handle multiple projects simultaneously, assign priorities, and delegate appropriately to meet deadlines. Experience in developing and managing budgets. • Proficiency in Microsoft Office Suite • Highly detail-oriented with exceptional organizational skills and the ability to multitask • Ability to maintain a professional demeanor • Ability to maintain a high level of confidentiality with information Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. The student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period. The Student Worker, Information Technology, R2481E-R is open to the public. Don't miss your chance, we are accepting application from: July 14, 2023- Until the needs of the service are met and is subject to closure without prior notice. REBULLETIN INFORMATION: This announcement is being reposted to update the Filing period, Withhold Information, Requirement, Eligibility Information, and Supplemental Questionnaire. Essential Job Functions WHAT WILL I DO AS A STUDENT WORKER, INFORMATION TECHNOLOGY? Performs a variety of basic information technology tasks, including installing and configuring desktop software products and hardware such as personal computers, printers, and modems. Participates in the analysis, design, evaluation, testing, and implementation of computer systems. Provides customer service through help desk support and interacts directly with network users. Conducts hardware and software inventories. Assists in performing programming tasks such as program design, program coding, and testing. Assists in making simple modifications to web page contents. Assists in preparing operating documentation. Assists in conducting training sessions for staff on either a one-to-one basis, or in a group setting. Assist users in identifying and resolving network, software, and hardware problems. Assists in ad hoc report development. Requirements MINIMUM REQUIREMENTS: Current enrollment in an accredited college or community college with specialization in the Computer Sciences, Information Technology, or a related field. LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. How do you meet the requirements? Please provide the following two (2) documents: 1. Proof of Academic Specialty/Declared Major in Computer Science, Information Technology, or a related field: Acceptable proof includes official or unofficial transcripts or a verification letter which reflect academic specialty. The document must clearly indicate the major or the program that you are currently enrolled. School admittance letter will NOT be accepted. 2. Proof of Current Enrollment: Acceptable proof includes a current Class Schedule confirming applicant has registered for the current or upcoming semester/quarter, letter from School Administration on school letterhead showing the current enrollment status; a student ID with photograph verifying current enrollment or a copy of the official or unofficial transcripts. Please note, School admittance letter will NOT be accepted. All the required document(s) must clearly show the name of school and student's name. What would you do if you cannot attach the documents at the time of filing? Please email the document(s) to studentworkerexams@hr.lacounty.gov . Please include your full name and exam title or exam number. WITHHOLD INFORMATION: Successful candidates who do not provide proof of (1) academic specialty and (2) current enrollment will be withheld from the eligible list. You will have one (1) year from being placed on the list to provide the required documentation. If hired, you still need to continue to be enrolled and attend school to maintain status in the position. Additional Information OUR ASSESSMENT PROCESS : Once we have determined that you meet the requirements, we will invite you to take multiple-choice and/or simulation assessments weighted 100% covering Navigation, Service Orientation, Issue resolution , Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support). TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred NOTES : MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. All notices will be sent electronically to the email address provided on the application . Multiple-choice and/or simulation assessments scores cannot be given over the telephone. APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. The online practice tests are available at https://www.shldirect.com/en-us/practice-tests . An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. HOW TO APPLY AND SUBMIT REQUIRED DOCUMENTATION : Applications must be submitted online only. We will begin receiving applications on July 14, 2023. All applications must be received before 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must either upload required documents as attachments during application submission or email a copy of the required documents to studentworkerexams@hr.lacounty.gov . WHAT TO EXPECT NEXT : Candidates reporting to meet the minimum requirements will receive an assessment link. Once completed and scored, our office will review your application to verify you’ve met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligibility list. Applicants who successfully pass the test will be placed on the eligible register list for one year (12 months) unless withheld pending the required documentation above. Applicants may not compete in the exam more than once every 12 months. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, EMAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION(ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Do you have any questions? Please contact us using the following information: Exam Number: R2481E-R Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 ( Alternate : (800) 897-0077) California Relay Services Phone: (800) 735-2922 Department Contact Name: Sophie Zhang Department Contact Phone: (213) 738-2084 Department Contact Email: studentworkerexams@hr.lacounty.gov For detailed information, please click here
Apr 22, 2024
Temporary
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. The student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period. The Student Worker, Information Technology, R2481E-R is open to the public. Don't miss your chance, we are accepting application from: July 14, 2023- Until the needs of the service are met and is subject to closure without prior notice. REBULLETIN INFORMATION: This announcement is being reposted to update the Filing period, Withhold Information, Requirement, Eligibility Information, and Supplemental Questionnaire. Essential Job Functions WHAT WILL I DO AS A STUDENT WORKER, INFORMATION TECHNOLOGY? Performs a variety of basic information technology tasks, including installing and configuring desktop software products and hardware such as personal computers, printers, and modems. Participates in the analysis, design, evaluation, testing, and implementation of computer systems. Provides customer service through help desk support and interacts directly with network users. Conducts hardware and software inventories. Assists in performing programming tasks such as program design, program coding, and testing. Assists in making simple modifications to web page contents. Assists in preparing operating documentation. Assists in conducting training sessions for staff on either a one-to-one basis, or in a group setting. Assist users in identifying and resolving network, software, and hardware problems. Assists in ad hoc report development. Requirements MINIMUM REQUIREMENTS: Current enrollment in an accredited college or community college with specialization in the Computer Sciences, Information Technology, or a related field. LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. How do you meet the requirements? Please provide the following two (2) documents: 1. Proof of Academic Specialty/Declared Major in Computer Science, Information Technology, or a related field: Acceptable proof includes official or unofficial transcripts or a verification letter which reflect academic specialty. The document must clearly indicate the major or the program that you are currently enrolled. School admittance letter will NOT be accepted. 2. Proof of Current Enrollment: Acceptable proof includes a current Class Schedule confirming applicant has registered for the current or upcoming semester/quarter, letter from School Administration on school letterhead showing the current enrollment status; a student ID with photograph verifying current enrollment or a copy of the official or unofficial transcripts. Please note, School admittance letter will NOT be accepted. All the required document(s) must clearly show the name of school and student's name. What would you do if you cannot attach the documents at the time of filing? Please email the document(s) to studentworkerexams@hr.lacounty.gov . Please include your full name and exam title or exam number. WITHHOLD INFORMATION: Successful candidates who do not provide proof of (1) academic specialty and (2) current enrollment will be withheld from the eligible list. You will have one (1) year from being placed on the list to provide the required documentation. If hired, you still need to continue to be enrolled and attend school to maintain status in the position. Additional Information OUR ASSESSMENT PROCESS : Once we have determined that you meet the requirements, we will invite you to take multiple-choice and/or simulation assessments weighted 100% covering Navigation, Service Orientation, Issue resolution , Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support). TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred NOTES : MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. All notices will be sent electronically to the email address provided on the application . Multiple-choice and/or simulation assessments scores cannot be given over the telephone. APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. The online practice tests are available at https://www.shldirect.com/en-us/practice-tests . An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. HOW TO APPLY AND SUBMIT REQUIRED DOCUMENTATION : Applications must be submitted online only. We will begin receiving applications on July 14, 2023. All applications must be received before 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must either upload required documents as attachments during application submission or email a copy of the required documents to studentworkerexams@hr.lacounty.gov . WHAT TO EXPECT NEXT : Candidates reporting to meet the minimum requirements will receive an assessment link. Once completed and scored, our office will review your application to verify you’ve met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligibility list. Applicants who successfully pass the test will be placed on the eligible register list for one year (12 months) unless withheld pending the required documentation above. Applicants may not compete in the exam more than once every 12 months. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, EMAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION(ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Do you have any questions? Please contact us using the following information: Exam Number: R2481E-R Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 ( Alternate : (800) 897-0077) California Relay Services Phone: (800) 735-2922 Department Contact Name: Sophie Zhang Department Contact Phone: (213) 738-2084 Department Contact Email: studentworkerexams@hr.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING APRIL 9, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXECEPTIONS. EXAM NUMBER J4229N TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Monitors, audits and evaluates a private agency's performance in providing the appropriate kind and level of service specified in the contract agreement. CLASSIFICATION STANDARDS Positions allocable to this class report to a higher-level supervisor and are primarily responsible for monitoring the overall quality of services provided by the contractor and for conducting random and detailed audits and evaluations of specific aspects of contracted services. Essential Job Functions Monitors and evaluates services provided by contractors and/or subcontractors by preparing timelines of tasks and deadlines; selecting random sample sizes for administrative responsibility, fiscal accountability, and service delivery reviews; and conducting on-site visits and desk reviews; etc. in order to ensure the contractors are performing at optimal levels, and are in compliance with contract agreements and rules and regulations set forth by the County . Conducts on-site visits to contractor’s place of business bydriving a vehicle (e.g., County vehicle, personal vehicle, etc.) to various sites throughout the County of Los Angeles; using alternate forms of transportation; conducting entrance and exit meetings to discuss the purpose of the visit, preliminary findings, and provide technical assistance; reviewing and verifying documents and files; and performing detailed inspections/walkthroughs of services in order to ensure: a) effective services are delivered to participants and in compliance with local, State, federal, rules/regulations; b) billing accuracy, c) County is satisfied with the contractor’s performance. Investigates potential problems and/or areas of non-compliance by documenting discrepancies and communicating to appropriate staff/management, conducting follow-up inspections to ensure corrective action has been taken, completing all required reviews and monitoring activities within contracted specified timeframes, and initiating additional action through the supervisor if necessary in order to ensure the appropriate type and level of service specified in the contract agreement are met. Prepares various documents (e.g., investigation reports, contract discrepancy reports, change notices, amendments, various letters and correspondence, monitoring tools, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and manually or electronically operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) in order to solicit, convey, record, or present the information. Reviews, analyzes, and processes various documents (e.g., Monthly Management Reports, Customer Service Questionnaires, Ad Hoc reports, single-audit reports, computerized records/reports, supporting documents, invoices, budgets, financial statements, corrective action plan, close-out reports, etc.) by checking the documents’ contents for accuracy, completeness, and compliance with terms of the contract (e.g., reaching adequate number of participants, reaching identified target group, etc.), State, county, and federal regulations; reviewing contractor’s invoices to see whether expenses were necessary, proper, and reasonable and in line with the contract budget; and assessing financial penalties and bonuses of contracts in order to ensure compliance, accuracy, and completeness prior to supervisor’s review. Maintains records of contractor activities and expenditures by creating files that include all actions and correspondence pertaining to contracts; tracking contract expenditures; scanning documents; arranging, classifying, sorting, and filing the records according to a specified sequencing method (e.g., alphabetic, numerical, chronological, by subject matter, department-specific coding systems, etc.); and utilizing the office’s hardcopy and/or electronic filing systems in order to ensure their accessibility, accuracy, safe-keeping, and relevance. Serves as a liaison with various agencies and organizations (e.g., stakeholders, contractors, other County departments, the public, etc.) by establishing and/or maintaining working relationships with individuals; providing individuals with requested services, information, guidance, and remedial solutions to programmatic issues; consulting with individuals for information needed; and coordinating and scheduling trainings, visits, entrance and exit meetings, etc. in order to obtain, exchange, or provide information in connection with contracts. Assists supervisor in contract development, change notices, amendments, etc. by researching applicable laws and regulations; reviewing specifications and/or scope of work; identifying errors with contract language that results in change orders or amendments; etc. in order to maximize financial and operational performance of the department and minimize risk. Requirements MINIMUM REQUIREMENTS OPTION I One year of experience at the level of Los Angeles County's class of Administrative Assistant III*. OPTION II Two years of experience in a contract environment at the level of Los Angeles County's class of Administrative Assistant II* consisting of maintaining, monitoring, auditing, and evaluating contract agreements. OPTION III Three years of experience at the working supervisor** level involving fleet management and/or maintenance***. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION *For full descriptions of class specifications of Los Angeles County classes Administrative Assistant III (Item #0889) or Administrative Assistant II (Item #0888) please click on the hyperlink on each title OR go to the Department of Human Resources website at https://.hr.lacounty.gov/ and type in the job title or item number under the "FIND JOB DESCRIPTIONS" search box. **Experience at the working supervising level refers to working with and supervising a crew of at least three or more journey-level automotive, bus, or truck technicians. Supervisory capacity refers to providing direct administration and technical supervision to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leave of absence, counseling and recommending discipline. Journey-Level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ***Fleet management and maintenance refers to the inspection, maintenance, repair, procurement, assignment, and disposal of a diverse fleet of vehicles and equipment used for construction, maintenance operations, emergency response, and/or for basic transportation purposes, and having knowledge of the industry repair and maintenance practices and regulations. ENDORSEMENT OF COUNTY QUALIFICATIONS Applicants who wish to qualify using experience gained in County classifications that are not at the level of the classification listed in the requirements must provide verification of qualifying out-of-class bonus, temporary assignment bonus, or reclassification study from CEO at the time of filing, or within seven (7) calendar days from the date of application submission. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and exam number. Applicants do not need to submit such verification if they hold or have held a position at the level of the classification listed in the requirements, or a position deemed to be at equivalent level. SHERIFF'S DEPARTMENT EMPLOYEES Sheriff Department employees must complete the Special Pay Verification Form (SPVF) accessible at Special Pay Verification Form - Employees - Power Apps at the time of filing or within seven (7) calendar days from the date of filing your online application. The Classifications Unit will email the approved SPVF to the applicant and the Professional Examinations Unit. If you have additional questions, please call the Classifications Unit at (213) 229-3193. Verification of Experience (VOE) forms previously approved by the Classifications Unit will be accepted. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A multiple choice and/or simulation assessment(s), weighted 30% , assessing: Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change. Applicants must achieve a passing score of 70% or higher on PART I in order to be invited to PART II. PART II A performance test, weighted 70% , assessing: Reading Comprehension Decision Making Fact Finding and Data Analysis Problem Solving Analyzing Information Written Communication Payroll Audit and Analysis Responsibility MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS AND PERFORMANCE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test, and you are invited to study and review whatever material you believe will help you prepare. VETERAN'S CREDIT If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an "as received" basis and promulgated to the register accordingly. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. A Selective Certification may be established for the following areas: Automotive Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered in any areas above, you MUST indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying. REMINDER: Applicants are required to respond to all supplemental questions during the application process. Be sure to provide detailed and accurate responses to all questions. The questions are designed to elicit information to confirm the applicant qualifies not only for the position itself, but also for placement on any Selective Certification lists. Candidates who pass the examination and meet the criteria identified in the supplemental questions will be placed on the General and Selective Certification lists. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this register will be used to fill vacancies throughout the Los Angeles County Sheriff's Department. AVAILABLE SHIFT: Any APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right corner of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline , as you may be required to verify your email address. This needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and ensure that you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices, including result letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org, yrodriguez@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) For detailed information, please click here Closing Date/Time: Continuous
Apr 09, 2024
Full Time
Position/Program Information FIRST DAY OF FILING APRIL 9, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXECEPTIONS. EXAM NUMBER J4229N TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Monitors, audits and evaluates a private agency's performance in providing the appropriate kind and level of service specified in the contract agreement. CLASSIFICATION STANDARDS Positions allocable to this class report to a higher-level supervisor and are primarily responsible for monitoring the overall quality of services provided by the contractor and for conducting random and detailed audits and evaluations of specific aspects of contracted services. Essential Job Functions Monitors and evaluates services provided by contractors and/or subcontractors by preparing timelines of tasks and deadlines; selecting random sample sizes for administrative responsibility, fiscal accountability, and service delivery reviews; and conducting on-site visits and desk reviews; etc. in order to ensure the contractors are performing at optimal levels, and are in compliance with contract agreements and rules and regulations set forth by the County . Conducts on-site visits to contractor’s place of business bydriving a vehicle (e.g., County vehicle, personal vehicle, etc.) to various sites throughout the County of Los Angeles; using alternate forms of transportation; conducting entrance and exit meetings to discuss the purpose of the visit, preliminary findings, and provide technical assistance; reviewing and verifying documents and files; and performing detailed inspections/walkthroughs of services in order to ensure: a) effective services are delivered to participants and in compliance with local, State, federal, rules/regulations; b) billing accuracy, c) County is satisfied with the contractor’s performance. Investigates potential problems and/or areas of non-compliance by documenting discrepancies and communicating to appropriate staff/management, conducting follow-up inspections to ensure corrective action has been taken, completing all required reviews and monitoring activities within contracted specified timeframes, and initiating additional action through the supervisor if necessary in order to ensure the appropriate type and level of service specified in the contract agreement are met. Prepares various documents (e.g., investigation reports, contract discrepancy reports, change notices, amendments, various letters and correspondence, monitoring tools, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and manually or electronically operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) in order to solicit, convey, record, or present the information. Reviews, analyzes, and processes various documents (e.g., Monthly Management Reports, Customer Service Questionnaires, Ad Hoc reports, single-audit reports, computerized records/reports, supporting documents, invoices, budgets, financial statements, corrective action plan, close-out reports, etc.) by checking the documents’ contents for accuracy, completeness, and compliance with terms of the contract (e.g., reaching adequate number of participants, reaching identified target group, etc.), State, county, and federal regulations; reviewing contractor’s invoices to see whether expenses were necessary, proper, and reasonable and in line with the contract budget; and assessing financial penalties and bonuses of contracts in order to ensure compliance, accuracy, and completeness prior to supervisor’s review. Maintains records of contractor activities and expenditures by creating files that include all actions and correspondence pertaining to contracts; tracking contract expenditures; scanning documents; arranging, classifying, sorting, and filing the records according to a specified sequencing method (e.g., alphabetic, numerical, chronological, by subject matter, department-specific coding systems, etc.); and utilizing the office’s hardcopy and/or electronic filing systems in order to ensure their accessibility, accuracy, safe-keeping, and relevance. Serves as a liaison with various agencies and organizations (e.g., stakeholders, contractors, other County departments, the public, etc.) by establishing and/or maintaining working relationships with individuals; providing individuals with requested services, information, guidance, and remedial solutions to programmatic issues; consulting with individuals for information needed; and coordinating and scheduling trainings, visits, entrance and exit meetings, etc. in order to obtain, exchange, or provide information in connection with contracts. Assists supervisor in contract development, change notices, amendments, etc. by researching applicable laws and regulations; reviewing specifications and/or scope of work; identifying errors with contract language that results in change orders or amendments; etc. in order to maximize financial and operational performance of the department and minimize risk. Requirements MINIMUM REQUIREMENTS OPTION I One year of experience at the level of Los Angeles County's class of Administrative Assistant III*. OPTION II Two years of experience in a contract environment at the level of Los Angeles County's class of Administrative Assistant II* consisting of maintaining, monitoring, auditing, and evaluating contract agreements. OPTION III Three years of experience at the working supervisor** level involving fleet management and/or maintenance***. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION *For full descriptions of class specifications of Los Angeles County classes Administrative Assistant III (Item #0889) or Administrative Assistant II (Item #0888) please click on the hyperlink on each title OR go to the Department of Human Resources website at https://.hr.lacounty.gov/ and type in the job title or item number under the "FIND JOB DESCRIPTIONS" search box. **Experience at the working supervising level refers to working with and supervising a crew of at least three or more journey-level automotive, bus, or truck technicians. Supervisory capacity refers to providing direct administration and technical supervision to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leave of absence, counseling and recommending discipline. Journey-Level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ***Fleet management and maintenance refers to the inspection, maintenance, repair, procurement, assignment, and disposal of a diverse fleet of vehicles and equipment used for construction, maintenance operations, emergency response, and/or for basic transportation purposes, and having knowledge of the industry repair and maintenance practices and regulations. ENDORSEMENT OF COUNTY QUALIFICATIONS Applicants who wish to qualify using experience gained in County classifications that are not at the level of the classification listed in the requirements must provide verification of qualifying out-of-class bonus, temporary assignment bonus, or reclassification study from CEO at the time of filing, or within seven (7) calendar days from the date of application submission. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and exam number. Applicants do not need to submit such verification if they hold or have held a position at the level of the classification listed in the requirements, or a position deemed to be at equivalent level. SHERIFF'S DEPARTMENT EMPLOYEES Sheriff Department employees must complete the Special Pay Verification Form (SPVF) accessible at Special Pay Verification Form - Employees - Power Apps at the time of filing or within seven (7) calendar days from the date of filing your online application. The Classifications Unit will email the approved SPVF to the applicant and the Professional Examinations Unit. If you have additional questions, please call the Classifications Unit at (213) 229-3193. Verification of Experience (VOE) forms previously approved by the Classifications Unit will be accepted. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A multiple choice and/or simulation assessment(s), weighted 30% , assessing: Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change. Applicants must achieve a passing score of 70% or higher on PART I in order to be invited to PART II. PART II A performance test, weighted 70% , assessing: Reading Comprehension Decision Making Fact Finding and Data Analysis Problem Solving Analyzing Information Written Communication Payroll Audit and Analysis Responsibility MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS AND PERFORMANCE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test, and you are invited to study and review whatever material you believe will help you prepare. VETERAN'S CREDIT If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an "as received" basis and promulgated to the register accordingly. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. A Selective Certification may be established for the following areas: Automotive Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered in any areas above, you MUST indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying. REMINDER: Applicants are required to respond to all supplemental questions during the application process. Be sure to provide detailed and accurate responses to all questions. The questions are designed to elicit information to confirm the applicant qualifies not only for the position itself, but also for placement on any Selective Certification lists. Candidates who pass the examination and meet the criteria identified in the supplemental questions will be placed on the General and Selective Certification lists. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this register will be used to fill vacancies throughout the Los Angeles County Sheriff's Department. AVAILABLE SHIFT: Any APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right corner of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline , as you may be required to verify your email address. This needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and ensure that you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices, including result letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org, yrodriguez@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) For detailed information, please click here Closing Date/Time: Continuous
BERKELEY SCHOOLS
Berkeley, California, United States
Basic Function and Representative Duties BASIC FUNCTION: Under the direction of an assigned supervisor, perform a variety of clerical duties involved in the collection, review, manipulation and reporting of student information and other required data; utilize a computer to input data, create queries and produce a variety of mandated and requested computerized records and reports. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: • Perform a variety of clerical duties involved in the collection, review, manipulation and reporting of student information including attendance, academics, testing, discipline, health records and other required data; file, maintain and update student records and cumulative folders • Utilize a computer and assigned software to input data, create queries, and produce a variety of mandated and requested computerized lists, records and reports; update information and maintain a variety of automated records and files; assure accountability for a variety of assigned information; verify and assure accuracy and integrity of computerized data and reports • Research, compile and verify a variety of data and information; merge a variety of data and computerized documents as needed; compute statistical information for various federal, State and District reports as necessary; purge and clean files as directed • Serve as a resource to District staff and outside school districts concerning student records and files; respond to inquiries and provide information concerning related practices, applications, requirements, standards and procedures; provide copies of students records and information including unofficial/official copies of transcripts, schedules, report cards and other data according to established procedures • Maintain appropriate and accurate documentation for compliance with Individual Education Program (IEP) laws as assigned by the position; update and maintain data in designated special education information system and other programs; assure proper coding for MediCal billing; utilize data to assist in establishing and preparing class lists, program calendars, information booklets, master lists/logs and other related materials; audit information received from school sites for special education funding purposes; add incoming student referrals into the system; tag student's disabilities, handicapping condition or grade as needed • Perform a variety of administrative support duties in support of assigned office; receive telephone calls, greet visitors and provide information and assistance to students, parents, staff and the public; assist students and parents in completing forms; issue admit slips as needed • Prepare reports for distribution; submit reports to appropriate agency or personnel according to established time lines • Coordinate the student scheduling process to meet the needs of students, staff and parents as assigned by the position; assist an administrator with building the Master Schedule and making various adjustments to teacher assignments and room assignments • Prepare and distribute materials for teachers as assigned by the position; create and distribute weekly attendance reports; create and distribute progress reports and report cards • Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software OTHER DUTIES: Perform related duties as assigned Knowledge and Abilities KNOWLEDGE OF: Principles, methods and procedures of operating computers and peripheral equipment Data control procedures and data entry operations Principles and practices of data collection and processing Record-keeping and report preparation techniques Policies and objectives of assigned programs and activities Methods of collecting and organizing data and information Scheduling requirements for mandated reports Technical aspects of field of specialty Modern office practices, procedures and equipment Correct English usage, grammar, spelling, punctuation and vocabulary Interpersonal skills using tact, patience and courtesy Oral and written communication skills Basic math ABILITY TO: Perform a variety of duties involved in the collection, review, manipulation and reporting of student information Utilize a computer to input data, create queries and produce a variety of mandated and requested computerized records and reports Operate computers and peripheral equipment properly and efficiently Review and verify input and output data to assure accuracy and efficiency Assemble and prepare data for records and reports Compile data in a timely and efficient manner and prepare reports Establish and maintain files and records Keyboard or input data at an acceptable rate of speed Establish and maintain cooperative and effective working relationships with others Meet schedules and time lines Work independently with little direction Communicate effectively both orally and in writing Determine appropriate action within clearly defined guidelines Add, subtract, multiply and divide with speed and accuracy Education, Experience and Other Requirements EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school and two years clerical or secretarial experience including some increasingly responsible experience in record-keeping or maintaining student records LICENSES AND OTHER REQUIREMENTS: Some incumbents in this classification may be required to speak, read and write in a designated second language. Working Conditions and Additional Information ENVIRONMENT: Office environment PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard Seeing to view a computer monitor and read a variety of materials Hearing and speaking to exchange information Sitting or standing for extended periods of time Bending at the waist or kneeling to file and retrieve materials EXAMINATION INFORMATION: The first step in the examination process is the application screening and whether or not the candidate meets the minimum qualifications listed. The testing process may consist of a written exam; an oral exam; a performance exam; a structured interview (SI); a qualification appraisal interview (QAI); an evaluation of training & experience/education (T&E) and/or any combination thereof. ONLY the No Child Left Behind (NCLB) test requires and is mandated to have a passing score of 70 on each of the three parts of the test. All other tests will have a passing score set between 50 and 99 depending of a variety of factors affecting that specific recruitment. All candidates must pass the first examination process to be invited to the next step/test in the process. As the testing process consists of a minimum of two examination processes; the weight of each those processes may be determined at any step in the processes. Qualified candidates will be notified of the date, time, and place of the examination(s)/test(s). Candidates will be notified of the minimum pass points/test score for each examination and/or test in the examination process. OTHER: Proof of identification for completion of Form I-9, Employment Eligibility Verification, must be submitted at the time of processing for employment. SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown in the posting and increases are granted at intervals based on anniversary date. Notification of Non-Discrimination Policy The Berkeley Unified School District is committed to fostering a positive working environment for its employees. Accordingly, BUSD practices shall be free from discrimination, harassment, intimidation and bullying of any employee based on an employee's actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. The Board also prohibits retaliation against any district employee or job applicant who complains, testi?es or in any way participates in the district's complaint procedures instituted pursuant to this policy. The following employee has been designated to handle questions and complaints of alleged discrimination regarding Board Policy 4030: Compliance Officer and Title IX Coordinator 2020 Bonar Street, Room 116 Berkeley, CA 94702 Phone: 510-486-9338 Email: nondiscrimination@berkeley.net SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown and increases are granted at intervals based on satisfactory service. BENEFITS (FOR PERMANENT EMPLOYEES): Health plans provide for full coverage for employees and family in the area of medical and dental insurance to a negotiated maximum. All employees who work an average regular assignment of less than 5-1/2 hours a day (.72 FTE or less) shall be entitled to health insurance coverage and dental insurance coverage on a pro-rated basis. This position is covered by Social Security and may be eligible for California Public Employees Retirement System (CalPERS), with joint employee and employer paid contributions. Current members of CalPERS working in other California state, county, city, and school districts can transfer retirement service credit to the District. All employees are enrolled in an Employee Assistant Program (EAP). The District also offers various optional benefits including life insurance, short term disability, Vision Service Plan (VSP), and a medical and dependent care flexible spending option. VACATION: Regular, non-management, District employees shall accrue vacation as follows: 1-3 Years: Ten (10) working days per year until he/she has completed four (4) years of service. 4-9 Years: Fifteen (15) working days per year until he/she has completed ten (10) years of service. 10-14 Years: Twenty (20) working days per year until he/she has completed fifteen (15) years of service. 15+ Years: Twenty-five (25) working days per year. Regular twelve (12) month employees shall accrue two (2) additional days of vacation per year at each step indicated above. HOLIDAYS: Annual employees receive seventeen (17) paid holidays per year: Independence Day Labor Day Veterans' Day Thanksgiving Holiday (3 Days) Winter Board Holiday (3 Days) New Year's Holiday (2 Days) Martin Luther King's Birthday Lincoln's Birthday Washington's Birthday Spring Board Holiday Malcolm X's Birthday Memorial Day School Year employees may receive sixteen (16) paid holidays, including all of the above except Independence Day (4th of July). PROFESSIONAL DEVELOPMENT: Classified employees may also participate in professional development activities to enhance their careers. HEALTH AND CHARACTER INVESTIGATIONS: Candidates selected for appointment may be required to pass a medical examination given by a Commission-designated physician to determine physical fitness for District employment. The Commission may disqualify any eligible candidates on the basis of the examining physician's report. The District also conducts a fingerprinting background check for all potential candidates for hire. All convictions must be declared and explained on the application; failure to do so will automatically disqualify the application. Tuberculosis tests must be completed and a negative result must be supplied prior to beginning work. Closing Date/Time: 7/1/2024 11:59 PM Pacific
Jun 08, 2024
Full Time
Basic Function and Representative Duties BASIC FUNCTION: Under the direction of an assigned supervisor, perform a variety of clerical duties involved in the collection, review, manipulation and reporting of student information and other required data; utilize a computer to input data, create queries and produce a variety of mandated and requested computerized records and reports. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: • Perform a variety of clerical duties involved in the collection, review, manipulation and reporting of student information including attendance, academics, testing, discipline, health records and other required data; file, maintain and update student records and cumulative folders • Utilize a computer and assigned software to input data, create queries, and produce a variety of mandated and requested computerized lists, records and reports; update information and maintain a variety of automated records and files; assure accountability for a variety of assigned information; verify and assure accuracy and integrity of computerized data and reports • Research, compile and verify a variety of data and information; merge a variety of data and computerized documents as needed; compute statistical information for various federal, State and District reports as necessary; purge and clean files as directed • Serve as a resource to District staff and outside school districts concerning student records and files; respond to inquiries and provide information concerning related practices, applications, requirements, standards and procedures; provide copies of students records and information including unofficial/official copies of transcripts, schedules, report cards and other data according to established procedures • Maintain appropriate and accurate documentation for compliance with Individual Education Program (IEP) laws as assigned by the position; update and maintain data in designated special education information system and other programs; assure proper coding for MediCal billing; utilize data to assist in establishing and preparing class lists, program calendars, information booklets, master lists/logs and other related materials; audit information received from school sites for special education funding purposes; add incoming student referrals into the system; tag student's disabilities, handicapping condition or grade as needed • Perform a variety of administrative support duties in support of assigned office; receive telephone calls, greet visitors and provide information and assistance to students, parents, staff and the public; assist students and parents in completing forms; issue admit slips as needed • Prepare reports for distribution; submit reports to appropriate agency or personnel according to established time lines • Coordinate the student scheduling process to meet the needs of students, staff and parents as assigned by the position; assist an administrator with building the Master Schedule and making various adjustments to teacher assignments and room assignments • Prepare and distribute materials for teachers as assigned by the position; create and distribute weekly attendance reports; create and distribute progress reports and report cards • Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software OTHER DUTIES: Perform related duties as assigned Knowledge and Abilities KNOWLEDGE OF: Principles, methods and procedures of operating computers and peripheral equipment Data control procedures and data entry operations Principles and practices of data collection and processing Record-keeping and report preparation techniques Policies and objectives of assigned programs and activities Methods of collecting and organizing data and information Scheduling requirements for mandated reports Technical aspects of field of specialty Modern office practices, procedures and equipment Correct English usage, grammar, spelling, punctuation and vocabulary Interpersonal skills using tact, patience and courtesy Oral and written communication skills Basic math ABILITY TO: Perform a variety of duties involved in the collection, review, manipulation and reporting of student information Utilize a computer to input data, create queries and produce a variety of mandated and requested computerized records and reports Operate computers and peripheral equipment properly and efficiently Review and verify input and output data to assure accuracy and efficiency Assemble and prepare data for records and reports Compile data in a timely and efficient manner and prepare reports Establish and maintain files and records Keyboard or input data at an acceptable rate of speed Establish and maintain cooperative and effective working relationships with others Meet schedules and time lines Work independently with little direction Communicate effectively both orally and in writing Determine appropriate action within clearly defined guidelines Add, subtract, multiply and divide with speed and accuracy Education, Experience and Other Requirements EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school and two years clerical or secretarial experience including some increasingly responsible experience in record-keeping or maintaining student records LICENSES AND OTHER REQUIREMENTS: Some incumbents in this classification may be required to speak, read and write in a designated second language. Working Conditions and Additional Information ENVIRONMENT: Office environment PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard Seeing to view a computer monitor and read a variety of materials Hearing and speaking to exchange information Sitting or standing for extended periods of time Bending at the waist or kneeling to file and retrieve materials EXAMINATION INFORMATION: The first step in the examination process is the application screening and whether or not the candidate meets the minimum qualifications listed. The testing process may consist of a written exam; an oral exam; a performance exam; a structured interview (SI); a qualification appraisal interview (QAI); an evaluation of training & experience/education (T&E) and/or any combination thereof. ONLY the No Child Left Behind (NCLB) test requires and is mandated to have a passing score of 70 on each of the three parts of the test. All other tests will have a passing score set between 50 and 99 depending of a variety of factors affecting that specific recruitment. All candidates must pass the first examination process to be invited to the next step/test in the process. As the testing process consists of a minimum of two examination processes; the weight of each those processes may be determined at any step in the processes. Qualified candidates will be notified of the date, time, and place of the examination(s)/test(s). Candidates will be notified of the minimum pass points/test score for each examination and/or test in the examination process. OTHER: Proof of identification for completion of Form I-9, Employment Eligibility Verification, must be submitted at the time of processing for employment. SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown in the posting and increases are granted at intervals based on anniversary date. Notification of Non-Discrimination Policy The Berkeley Unified School District is committed to fostering a positive working environment for its employees. Accordingly, BUSD practices shall be free from discrimination, harassment, intimidation and bullying of any employee based on an employee's actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. The Board also prohibits retaliation against any district employee or job applicant who complains, testi?es or in any way participates in the district's complaint procedures instituted pursuant to this policy. The following employee has been designated to handle questions and complaints of alleged discrimination regarding Board Policy 4030: Compliance Officer and Title IX Coordinator 2020 Bonar Street, Room 116 Berkeley, CA 94702 Phone: 510-486-9338 Email: nondiscrimination@berkeley.net SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown and increases are granted at intervals based on satisfactory service. BENEFITS (FOR PERMANENT EMPLOYEES): Health plans provide for full coverage for employees and family in the area of medical and dental insurance to a negotiated maximum. All employees who work an average regular assignment of less than 5-1/2 hours a day (.72 FTE or less) shall be entitled to health insurance coverage and dental insurance coverage on a pro-rated basis. This position is covered by Social Security and may be eligible for California Public Employees Retirement System (CalPERS), with joint employee and employer paid contributions. Current members of CalPERS working in other California state, county, city, and school districts can transfer retirement service credit to the District. All employees are enrolled in an Employee Assistant Program (EAP). The District also offers various optional benefits including life insurance, short term disability, Vision Service Plan (VSP), and a medical and dependent care flexible spending option. VACATION: Regular, non-management, District employees shall accrue vacation as follows: 1-3 Years: Ten (10) working days per year until he/she has completed four (4) years of service. 4-9 Years: Fifteen (15) working days per year until he/she has completed ten (10) years of service. 10-14 Years: Twenty (20) working days per year until he/she has completed fifteen (15) years of service. 15+ Years: Twenty-five (25) working days per year. Regular twelve (12) month employees shall accrue two (2) additional days of vacation per year at each step indicated above. HOLIDAYS: Annual employees receive seventeen (17) paid holidays per year: Independence Day Labor Day Veterans' Day Thanksgiving Holiday (3 Days) Winter Board Holiday (3 Days) New Year's Holiday (2 Days) Martin Luther King's Birthday Lincoln's Birthday Washington's Birthday Spring Board Holiday Malcolm X's Birthday Memorial Day School Year employees may receive sixteen (16) paid holidays, including all of the above except Independence Day (4th of July). PROFESSIONAL DEVELOPMENT: Classified employees may also participate in professional development activities to enhance their careers. HEALTH AND CHARACTER INVESTIGATIONS: Candidates selected for appointment may be required to pass a medical examination given by a Commission-designated physician to determine physical fitness for District employment. The Commission may disqualify any eligible candidates on the basis of the examining physician's report. The District also conducts a fingerprinting background check for all potential candidates for hire. All convictions must be declared and explained on the application; failure to do so will automatically disqualify the application. Tuberculosis tests must be completed and a negative result must be supplied prior to beginning work. Closing Date/Time: 7/1/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: R8263D-R TYPE OF RECRUITMENT: Open Competitive Job Opportunity APPLICATION FILING PERIOD: August 23, 2021 at 8:00 a.m. (PT) until the needs of the service are met and is subject to closure without prior notice. The County of Los Angeles is recruiting highly motivated and career-minded individuals to fill the position of Veteran Intern, Information Technology Support. To view classification standards for the position, please click HERE . With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities, and many more. Essential Job Functions Depending on the area of assignment, duties may include, but are not limited to, the following: Assists during all phases of system analysis of new application systems and/or existing systems. Assists in interviewing end-users, performing workflow analysis, and defining project scope and objectives. Assists in the installation, configuration, maintenance, and testing of computer hardware, software, and peripheral equipment, and of networks and servers. Assists in coding, testing, and debugging application programs to create new or modify existing business applications and interfaces. Attends training sessions and staff conferences. Requirements MINIMUM REQUIREMENTS: No experience required; however, the veteran must have been discharged or released from active duty in the United States Armed Forces under honorable conditions. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. A valid DD214, Certificate of Discharge or Separation from Active Duty, is required. PHYSICAL CLASS: 2 - Light. Light physical effort which may included occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Veteran Interns who perform moderate physical tasks as described in the Examples of Duties will be required to pass a Class 3 - Moderate physical examination. SPECIAL REQUIREMENT INFORMATION: Applicants who have been previously appointed as a Veteran Intern, Information Technology Support for more than 18 accumulative months will not be accepted. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Additional Information OUR ASSESSMENT PROCESS: One we have determined that you meet the requirements, we will invite you to take a multiple-choice and/or simulation assessment weighted 100% covering: Customer Focus, Learning Potential, and Responsibility. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the Minimum Requirements and receive a passing score of 70% or higher on the multiple-choice and/or simulation assessment in order to be placed on the eligible register. Please note: Test Invitation Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add jcheung@hr.lacounty.gov, noreply@governmentjobs.com, talentcentral@shl.com, noreply@proctoru.com, donot-reply@amcatmail.com, and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and those earning a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register for a period of twelve (12) months following the date of promulgation. A Selective Certification may be established for various languages. Pursuant to TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, Selective Certification may be used for some positions that require special skills and/or training. BENEFIT INFORMATION: This is a temporary position. Temporary employees can qualify for a County Medical Plan and Pension Savings Plan, but are not qualified to enroll in a contributory defined benefit pension plan. Please disregard any additional Benefit Information listed in this bulletin regarding benefits for permanent employees. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout Los Angeles County, as they occur. HOW TO APPLY Applications must be submitted online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must attach a copy of DD214 (Certificate of Discharge or Separation from Active Duty), or other official documents issued by the branch of service at the time of filing. If you are unable to attach the required document, you must email your document(s) to jcheung@hr.lacounty.gov within 7 calendar days from application filing. Please be sure to include the name and examination title and number on documentation. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, the number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary.org/reopening or contact the specific libraries directly. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. SPECIAL INFORMATION: Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: James Cheung Department Contact Phone: (213) 738-2361 Department Contact Email: jcheung@hr.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER: R8263D-R TYPE OF RECRUITMENT: Open Competitive Job Opportunity APPLICATION FILING PERIOD: August 23, 2021 at 8:00 a.m. (PT) until the needs of the service are met and is subject to closure without prior notice. The County of Los Angeles is recruiting highly motivated and career-minded individuals to fill the position of Veteran Intern, Information Technology Support. To view classification standards for the position, please click HERE . With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities, and many more. Essential Job Functions Depending on the area of assignment, duties may include, but are not limited to, the following: Assists during all phases of system analysis of new application systems and/or existing systems. Assists in interviewing end-users, performing workflow analysis, and defining project scope and objectives. Assists in the installation, configuration, maintenance, and testing of computer hardware, software, and peripheral equipment, and of networks and servers. Assists in coding, testing, and debugging application programs to create new or modify existing business applications and interfaces. Attends training sessions and staff conferences. Requirements MINIMUM REQUIREMENTS: No experience required; however, the veteran must have been discharged or released from active duty in the United States Armed Forces under honorable conditions. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. A valid DD214, Certificate of Discharge or Separation from Active Duty, is required. PHYSICAL CLASS: 2 - Light. Light physical effort which may included occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Veteran Interns who perform moderate physical tasks as described in the Examples of Duties will be required to pass a Class 3 - Moderate physical examination. SPECIAL REQUIREMENT INFORMATION: Applicants who have been previously appointed as a Veteran Intern, Information Technology Support for more than 18 accumulative months will not be accepted. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . Additional Information OUR ASSESSMENT PROCESS: One we have determined that you meet the requirements, we will invite you to take a multiple-choice and/or simulation assessment weighted 100% covering: Customer Focus, Learning Potential, and Responsibility. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the Minimum Requirements and receive a passing score of 70% or higher on the multiple-choice and/or simulation assessment in order to be placed on the eligible register. Please note: Test Invitation Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add jcheung@hr.lacounty.gov, noreply@governmentjobs.com, talentcentral@shl.com, noreply@proctoru.com, donot-reply@amcatmail.com, and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and those earning a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register for a period of twelve (12) months following the date of promulgation. A Selective Certification may be established for various languages. Pursuant to TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, Selective Certification may be used for some positions that require special skills and/or training. BENEFIT INFORMATION: This is a temporary position. Temporary employees can qualify for a County Medical Plan and Pension Savings Plan, but are not qualified to enroll in a contributory defined benefit pension plan. Please disregard any additional Benefit Information listed in this bulletin regarding benefits for permanent employees. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout Los Angeles County, as they occur. HOW TO APPLY Applications must be submitted online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applicants must attach a copy of DD214 (Certificate of Discharge or Separation from Active Duty), or other official documents issued by the branch of service at the time of filing. If you are unable to attach the required document, you must email your document(s) to jcheung@hr.lacounty.gov within 7 calendar days from application filing. Please be sure to include the name and examination title and number on documentation. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, the number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some public libraries have reopened with limited access hours and may require a prior reservation to use their computers. For more information, please visit their website at https://lacountylibrary.org/reopening or contact the specific libraries directly. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. SPECIAL INFORMATION: Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: James Cheung Department Contact Phone: (213) 738-2361 Department Contact Email: jcheung@hr.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATI Web and Digital Content Accessibility Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,917 per month, commensurate with qualifications and experience. The salary range for this classification is $7,020 to $13,594 per month. Classification Information Technology Consultant - Expert Position Information The California State University, Office of the Chancellor, is seeking an ATI Web and Digital Content Accessibility Specialist to perform a wide variety of moderate to complex duties and responsibilities related to professional-level project organization and methodologies. The incumbent leads web accessibility efforts for the CSU Chancellor’s Office and campuses as related to the Accessible Technology Initiative and guides ongoing web evaluations, both automated and manual, on websites, web content, and web applications. The incumbent receives and responds to questions and provides guidance for accessibility of development and remediation and prioritization of existing content; leads accessibility reviews of Chancellor’s Office and web platforms with systemwide impact. This position combines technical expertise, collaboration, remediation, and training to promote inclusive design and compliance with accessibility standards. Responsibilities Under the general direction of the Director of Digital Accessibility and Equity , the ATI Web and Digital Content Accessibility Specialist will perform duties as outlined below: Audit and Compliance -Conduct regular accessibility audits and assessments of digital products, including websites, applications, multimedia, and digital content for the Chancellor’s Office and web-based acquisitions with system-wide impact. -Regularly monitor web properties and platforms for accessibility compliance. -Maintain records of accessibility testing and compliance efforts, progress, and challenges. -Maintain and configure enterprise-wide automated accessibility tools and manual testing processes. Consultation, Collaboration & Training -Guides and mentors campus developers and technology experts regarding best practices for web accessibility, including administration of the systemwide approved enterprise scanning tool and associated manual testing protocols. -Develop, design, and deliver training sessions, workshops, and resources to educate campus stakeholders on accessibility principles within the Chancellor’s Office and for CSU campuses. -Work with IT teams, web developers, designers, and content creators to ensure accessibility is integrated into all digital assets during design and development. -Lead the Web Accessibility CoP, including developing agendas, identifying speakers, and managing meeting logistics. -Effectively promote web accessibility principles with a diverse group of stakeholders at all levels by establishing, encouraging, and maintaining cooperative and productive relationships with others and as a member of a team or unit. Reporting and Administration -Lead the CSU ATI systemwide reporting requirements in the web priority. -Generate reports for senior leadership and stakeholders. -Analyze and participate in evaluating existing and emerging technologies for conformance with accessibility standards. -Guide in the development, documentation, and refinement of campus procedures. Standards and Practices - Assisting with developing and implementing accessibility practices specific to California State University EO1111 and subsequent coded memorandums. -Stay informed about industry trends, legal requirements, and emerging technologies related to web accessibility. -Lead multiple ongoing projects, use project management tools, work independently on task assignments, investigate and troubleshoot complex problems, and perform daily responsibilities. Qualifications This position requires: -Bachelor’s degree in Computer Science, Information Technology, or a technology-related discipline or an equivalent combination of education and related experience is required. -Minimum seven years of experience in front-end or full-stack web design. -Certification in Web Accessibility e.g., IAAP WAS, Trusted Tester. -Technical proficiency in web coding standards (W3C) and familiarity with web development technologies. -Experience with automated testing tools and manual testing methodologies. -Knowledge of WCAG principles, success criteria, and techniques is essential for evaluating and implementing accessibility best practices. -Thorough proficiency with front-end development in HTML, CSS, and JavaScript. Understanding how to create accessible HTML structures, style elements with CSS, and enhance interactivity using JavaScript is essential for ensuring inclusive design. Preferred Qualifications -Master’s degree in a technology-related discipline. -Five years of direct experience in web accessibility. -Proficiency in conducting usability tests with individuals who have disabilities. Understanding how different assistive technologies interact with web content and user flow. -Expertise with screen readers, magnifiers, alternate input, and other assistive technologies related to facilitated access. -Knowledge of mobile web and responsive design principles. -Understanding of UX design and development. -Understand ARIA’s proper use to enhance the accessibility of dynamic web content, ARIA roles, states, and properties for accessible interactive elements. -Knowledge of universal design principles and human-centered design is preferred. -Knowledge of web digital content design principles, methodologies, and content management software, including developing accessible PDF documents. -Excellent communication skills to collaborate effectively with diverse stakeholders. Application Period Priority consideration will be given to candidates who apply by July 5, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 22, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of ATI Web and Digital Content Accessibility Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,917 per month, commensurate with qualifications and experience. The salary range for this classification is $7,020 to $13,594 per month. Classification Information Technology Consultant - Expert Position Information The California State University, Office of the Chancellor, is seeking an ATI Web and Digital Content Accessibility Specialist to perform a wide variety of moderate to complex duties and responsibilities related to professional-level project organization and methodologies. The incumbent leads web accessibility efforts for the CSU Chancellor’s Office and campuses as related to the Accessible Technology Initiative and guides ongoing web evaluations, both automated and manual, on websites, web content, and web applications. The incumbent receives and responds to questions and provides guidance for accessibility of development and remediation and prioritization of existing content; leads accessibility reviews of Chancellor’s Office and web platforms with systemwide impact. This position combines technical expertise, collaboration, remediation, and training to promote inclusive design and compliance with accessibility standards. Responsibilities Under the general direction of the Director of Digital Accessibility and Equity , the ATI Web and Digital Content Accessibility Specialist will perform duties as outlined below: Audit and Compliance -Conduct regular accessibility audits and assessments of digital products, including websites, applications, multimedia, and digital content for the Chancellor’s Office and web-based acquisitions with system-wide impact. -Regularly monitor web properties and platforms for accessibility compliance. -Maintain records of accessibility testing and compliance efforts, progress, and challenges. -Maintain and configure enterprise-wide automated accessibility tools and manual testing processes. Consultation, Collaboration & Training -Guides and mentors campus developers and technology experts regarding best practices for web accessibility, including administration of the systemwide approved enterprise scanning tool and associated manual testing protocols. -Develop, design, and deliver training sessions, workshops, and resources to educate campus stakeholders on accessibility principles within the Chancellor’s Office and for CSU campuses. -Work with IT teams, web developers, designers, and content creators to ensure accessibility is integrated into all digital assets during design and development. -Lead the Web Accessibility CoP, including developing agendas, identifying speakers, and managing meeting logistics. -Effectively promote web accessibility principles with a diverse group of stakeholders at all levels by establishing, encouraging, and maintaining cooperative and productive relationships with others and as a member of a team or unit. Reporting and Administration -Lead the CSU ATI systemwide reporting requirements in the web priority. -Generate reports for senior leadership and stakeholders. -Analyze and participate in evaluating existing and emerging technologies for conformance with accessibility standards. -Guide in the development, documentation, and refinement of campus procedures. Standards and Practices - Assisting with developing and implementing accessibility practices specific to California State University EO1111 and subsequent coded memorandums. -Stay informed about industry trends, legal requirements, and emerging technologies related to web accessibility. -Lead multiple ongoing projects, use project management tools, work independently on task assignments, investigate and troubleshoot complex problems, and perform daily responsibilities. Qualifications This position requires: -Bachelor’s degree in Computer Science, Information Technology, or a technology-related discipline or an equivalent combination of education and related experience is required. -Minimum seven years of experience in front-end or full-stack web design. -Certification in Web Accessibility e.g., IAAP WAS, Trusted Tester. -Technical proficiency in web coding standards (W3C) and familiarity with web development technologies. -Experience with automated testing tools and manual testing methodologies. -Knowledge of WCAG principles, success criteria, and techniques is essential for evaluating and implementing accessibility best practices. -Thorough proficiency with front-end development in HTML, CSS, and JavaScript. Understanding how to create accessible HTML structures, style elements with CSS, and enhance interactivity using JavaScript is essential for ensuring inclusive design. Preferred Qualifications -Master’s degree in a technology-related discipline. -Five years of direct experience in web accessibility. -Proficiency in conducting usability tests with individuals who have disabilities. Understanding how different assistive technologies interact with web content and user flow. -Expertise with screen readers, magnifiers, alternate input, and other assistive technologies related to facilitated access. -Knowledge of mobile web and responsive design principles. -Understanding of UX design and development. -Understand ARIA’s proper use to enhance the accessibility of dynamic web content, ARIA roles, states, and properties for accessible interactive elements. -Knowledge of universal design principles and human-centered design is preferred. -Knowledge of web digital content design principles, methodologies, and content management software, including developing accessible PDF documents. -Excellent communication skills to collaborate effectively with diverse stakeholders. Application Period Priority consideration will be given to candidates who apply by July 5, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE The City of Elk Grove Finance Department is looking for a responsible and motivated individual with strong customer service skills to join its team of talented employees. Customer Service Representatives are an integral part of the finance team, providing timely, detailed, and accurate service to members of the public and business owners. Under general supervision, the incumbent will perform a variety of customer service and cashiering duties. These include but are not limited to licensing, processing payments, permitting, citations, accounting, and records maintenance. The ideal candidate is detail-oriented, collaborative, able to multi-task, and possesses an innate ability to communicate effectively and courteously with colleagues and customers. Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on June 30, 2024 Written Exam: July 8, 2024 (In Person) Oral Board Interviews: July 18, 2024 (Virtual) Selection Interviews: July 23, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision, performs a variety of customer service duties in support of an assigned department; serves as the first point of contact for assigned functional areas; processes the receipt of payments, departmental forms, or applications; provides support for accounting, financial, and cashier functions in assigned department; maintains department records; provides information and assistance to customers, the public, City staff and external departments; prepares correspondence and reports as needed; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned management or supervisory personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This journey level classification is responsible for independently performing customer service duties in support of assigned programs and/or functional areas. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Serves as the first point of contact in person, over the phone, and through electronic means for functional areas that have heavy contact with the public; provides customer service and assistance to the public in person, by phone, or by mail; responds to inquiries; explains internal processes, procedures, and requirements for a variety of transactions, services, or activities. Receives and responds to requests for information, records, and documents; converts hardcopy records into digital formats; indexes digital records into an electronic records system; maintains electronic and hardcopy files; files and retrieves record copies; responds to public complaints. Receives and processes department forms; verifies accuracy of information on forms, collects appropriate fees, and posts payments; routes forms to appropriate departments for review and action. Compiles, reviews, and records financial data to various departmental accounts; resolves discrepancies; establishes and maintains various files and records; balances cash; prepares and delivers bank deposits. Perform a variety of cashier duties, including acceptance of payments in the form of cash, check, or credit card payments for department fees. Performs a variety of general office support functions including typing, record keeping, and proofreading; maintains department schedules; creates correspondence with community members regarding donations, refunds, payment plans or other business transactions. Assists in the preparation of reports; gathers and organizes data; prepares and maintains a variety of files, logs, records, and reports. Receive, review, and process mail for assigned department; process return to sender mail; creates mailers and distributes mail throughout the department. Maintains reception area and ensures all public areas clean and tidy; secures and opens reception area at assigned business hours. Monitors and maintains adequate quantities of supplies and forms; orders supplies and forms, as necessary. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. Records management principles and procedures including record keeping and filing principles and practices. Methods and techniques of clerical accounting, coding, verifying, balancing, and reconciling accounting records. Basic mathematical principles. Pertinent federal, state, and local laws, codes, and regulations. Basic principles and procedures of financial record keeping and reporting. Operations, services, and activities offered by the City, area, or function assigned. Techniques for effectively representing the City in contacts with the public. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. Methods and techniques of preparing general business correspondence. City and mandated safety rules, regulations, and protocols. The structure and content of the English language at a level necessary to successfully perform the duties assigned. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Understand the organization, operation, and services offered by the City and of outside agencies as necessary to assume assigned responsibilities. Understand and interpret federal, state, and local laws, codes, and regulations relevant to the area(s) of assignment. Establish and maintain a variety of files and records. Perform routine mathematical calculations. Read, understand, and review documents for accuracy and relevant information. Work and multitask effectively in an environment with frequent interruptions and a high degree of public contact by phone and in person. Utilize effective and efficient customer service techniques to interact with internal and external customers, including responding to general inquiries and complaints. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely in the English language at a level necessary for successful job performance. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Qualifications Education and Experience: Equivalent to the completion of the twelfth grade and one (1) year of experience of experience providing administrative support or customer service in an environment with heavy public contact. Licenses and Certifications: None. Physical Demands and Work Environment PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 6/30/2024 11:59 PM Pacific
Jun 20, 2024
Full Time
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE The City of Elk Grove Finance Department is looking for a responsible and motivated individual with strong customer service skills to join its team of talented employees. Customer Service Representatives are an integral part of the finance team, providing timely, detailed, and accurate service to members of the public and business owners. Under general supervision, the incumbent will perform a variety of customer service and cashiering duties. These include but are not limited to licensing, processing payments, permitting, citations, accounting, and records maintenance. The ideal candidate is detail-oriented, collaborative, able to multi-task, and possesses an innate ability to communicate effectively and courteously with colleagues and customers. Tentative Recruitment Timeline (subject to change) Filing Deadline : 11:59 P.M. on June 30, 2024 Written Exam: July 8, 2024 (In Person) Oral Board Interviews: July 18, 2024 (Virtual) Selection Interviews: July 23, 2024 (In Person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. Community Profile Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DEFINITION Under general supervision, performs a variety of customer service duties in support of an assigned department; serves as the first point of contact for assigned functional areas; processes the receipt of payments, departmental forms, or applications; provides support for accounting, financial, and cashier functions in assigned department; maintains department records; provides information and assistance to customers, the public, City staff and external departments; prepares correspondence and reports as needed; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned management or supervisory personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This journey level classification is responsible for independently performing customer service duties in support of assigned programs and/or functional areas. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Serves as the first point of contact in person, over the phone, and through electronic means for functional areas that have heavy contact with the public; provides customer service and assistance to the public in person, by phone, or by mail; responds to inquiries; explains internal processes, procedures, and requirements for a variety of transactions, services, or activities. Receives and responds to requests for information, records, and documents; converts hardcopy records into digital formats; indexes digital records into an electronic records system; maintains electronic and hardcopy files; files and retrieves record copies; responds to public complaints. Receives and processes department forms; verifies accuracy of information on forms, collects appropriate fees, and posts payments; routes forms to appropriate departments for review and action. Compiles, reviews, and records financial data to various departmental accounts; resolves discrepancies; establishes and maintains various files and records; balances cash; prepares and delivers bank deposits. Perform a variety of cashier duties, including acceptance of payments in the form of cash, check, or credit card payments for department fees. Performs a variety of general office support functions including typing, record keeping, and proofreading; maintains department schedules; creates correspondence with community members regarding donations, refunds, payment plans or other business transactions. Assists in the preparation of reports; gathers and organizes data; prepares and maintains a variety of files, logs, records, and reports. Receive, review, and process mail for assigned department; process return to sender mail; creates mailers and distributes mail throughout the department. Maintains reception area and ensures all public areas clean and tidy; secures and opens reception area at assigned business hours. Monitors and maintains adequate quantities of supplies and forms; orders supplies and forms, as necessary. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. Records management principles and procedures including record keeping and filing principles and practices. Methods and techniques of clerical accounting, coding, verifying, balancing, and reconciling accounting records. Basic mathematical principles. Pertinent federal, state, and local laws, codes, and regulations. Basic principles and procedures of financial record keeping and reporting. Operations, services, and activities offered by the City, area, or function assigned. Techniques for effectively representing the City in contacts with the public. Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration. Methods and techniques of preparing general business correspondence. City and mandated safety rules, regulations, and protocols. The structure and content of the English language at a level necessary to successfully perform the duties assigned. Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Understand the organization, operation, and services offered by the City and of outside agencies as necessary to assume assigned responsibilities. Understand and interpret federal, state, and local laws, codes, and regulations relevant to the area(s) of assignment. Establish and maintain a variety of files and records. Perform routine mathematical calculations. Read, understand, and review documents for accuracy and relevant information. Work and multitask effectively in an environment with frequent interruptions and a high degree of public contact by phone and in person. Utilize effective and efficient customer service techniques to interact with internal and external customers, including responding to general inquiries and complaints. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely in the English language at a level necessary for successful job performance. Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines. Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Qualifications Education and Experience: Equivalent to the completion of the twelfth grade and one (1) year of experience of experience providing administrative support or customer service in an environment with heavy public contact. Licenses and Certifications: None. Physical Demands and Work Environment PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED Annual Leave (vacation/sick) Upon Hire 176 hours 6.77 hours per pay period 5 Year Anniversary 216 hours 8.31 hours per pay period 10 Year Anniversary 232 hours 8.92 per pay period 15 Year Anniversary 256 hours 9.85 hours per pay period 20 Year anniversary 272 hours 10.46 per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period. Employee Assistance Program Available to employee and immediate family. Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health (Medical) Insurance The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month. Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Supplemental Health Insurance The City provides supplemental health insurance up to $15,000 per year for eligible participants. Retirement Health savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year. Alternative Work Schedules Available depending on Department Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 2.7% at 55 if hired before 8/12/12. 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS. Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program. Tuition Reimbursement 80% up to $2,000/year for City related Certification programss. 80% up to 3,500/year for Associates, Bachelors or Masters Degree Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 6/30/2024 11:59 PM Pacific