CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description Salary Range Effective June 29, 2024 $45.80 - $64.71 Hourly $7,938.67 - 11,216.40 Monthly $95,264.00 - 134,596.80 Annually The City of Temecula is hiring a Senior Human Resources Analyst, Limited Term Assignment (LTA) in the Human Resources and Risk Management Department. This position will be responsible for administering the City's employee benefit plans, employee protected leave programs and policy development and maintenance while Human Resources staff implements Tyler Munis. The ideal candidate will be a self-starter who has a strong focus on customer service, be an effective communicator and must value building and maintaining genuine, positive, and productive relationships with all stakeholders. This role involves daily interactions with staff at all levels of the organization and requires a high level of emotional intelligence. The ideal candidate must be adaptable, able to work independently, and have the experience to carry out their responsibilities with confidence, humility and compassion. Hybrid telecommuting is available for California residents and is limited to teleworking two days a week. This position is limited term and is designed to maintain current operations while Human Resources staff implement Tyler Munis. This is a full-time, benefited position that is anticipated to be a two-year assignment. DEFINITION Under limited supervision, performs a full range of complex, responsible, and varied professional, analytical, financial, systems, statistical, programmatic, management, policy and/or other administrative analysis duties in providing highly responsible staff support within the City Executive Office; develops, presents and implements plans, programs and recommendations for the City Council, City Manager, City departments, advisory committees and commissions, as well as agencies independent of the City; and provides staff support to upper level management. DISTINGUISHING CHARACTERISTICS The Senior Management Analyst is the Senior Manager level classification in the Analyst series. The employee works independently to perform complex management, administrative, financial, budgetary, organizational, systems analysis, and problem solving and dispute resolution. The employee may be assigned lead analyst duties over one or more lower level analysts. The Senior Management Analyst is distinguished from the Management Analyst by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives limited supervision from the City Manager or his/her designee. Supervision is exercised. Examples of Duties Duties may include, but are not limited to, the following: Performs administrative and management duties including budget, organizational, staffing, systems, policy, management, procedural and legislative analysis Provides assistance in resolving highly sensitive, difficult and complex operational and administration problems; identifies problem areas and issues and propose solutions Plans, organizes, coordinates, directs and/or conducts administrative and/or management studies relating to the activities or operation of the assigned department, office, or program area Manages and/or conducts complex surveys, research and analysis on administrative, fiscal and operational issues; determines analytical techniques and information gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as staffing, policy or procedure modifications; discusses findings with management staff and prepares reports of study conclusions; oversees and assists in the implementation of recommendations Develops, presents, and implement plans, programs and recommendations for the City Council, City Manager, City departments, advisory committees and commissions as well as agencies independent of the City; may serve as staff for various boards, commissions and committees; prepares and presents staff reports and other correspondence, as appropriate and necessary Reviews, analyzes, and prepares policies and procedures with Citywide impact; advises departmental administrator regarding City policies and procedures; assists departments in the establishment of standard management procedures Participates in the budget development process and budget monitoring activities for assigned areas of responsibility; prepares and presents assigned operating and capital budget submission; reviews and analyzes budget requests and budget changes considering departmental and Citywide implications of such budget actions and confers with departmental staff regarding fiscal alternatives; creates data tracking and reporting systems; monitors monthly status; communicates financial status with management staff Performs the full range of duties involved in the identification, planning, development and implementation of new and/or modified programs/projects that would promote and enhance the mission, goals and objectives of the City; oversees or performs the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepares presentation materials and background documentation; monitors project success using appropriate tracking and feedback systems Plans, coordinates, implements, promotes and oversees significant programs, projects and initiatives; oversees and participates in the development and implementation of program/project goals, objectives, policies, procedures and priorities; oversees and participates in the development and implementation of strategies and work plans for the achievement of these goals Manages assigned program/project activities and services and ensures they comply with relevant federal, state and local laws, policies and regulations; researches laws and other regulatory requirements governing governmental operations Plans and coordinates assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees and task forces, as well as external agencies, groups and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness and economy; coordinates data, resources and work products, as necessary and upon request in support of a productive and positive working environment Represents the assigned area to public and private groups, organizations and other City groups; provides information and assistance as appropriate; responds to inquiries on policy and procedure from departments, other governmental agencies and the public Prepares narrative and statistical reports, correspondence, spreadsheets and graphics using automated techniques for the City Council and City Manager; make oral presentations to the City Council, commissions and committees Performs the full range of duties involved in researching, negotiating and monitoring assigned contracts and agreements; ensures work is performed in compliance with contracts and agreements May act as the City's representative and liaison with various federal, state and local public agencies and with business, professional and community organizations Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of business and public administration and issues related to field of expertise Supervises, motivates, plans, trains, directs, and evaluates the work of lower level staff Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Human Resources Duties: Manages open enrollment for benefits and ensures payroll and insurance carriers receive changes in a timely fashion; works with retirees to ensure a smooth transition and conversion of benefits; manages the administration and monitors the City's COBRA and worker's compensation programs Coordinates changes to employee benefit manuals, policies and forms Monitors Human Resource web page to ensure updated job descriptions, benefits information, employment resources and current job openings are posted and removed in a timely manner following the closing date Manages Citywide insurance plans, (i.e. medical, dental, life) Oversees the development of classification specifications; conducts classification and compensation surveys; conducts salary and benefit surveys Monitors the amendment of benefit contracts and the introduction of new benefit vendors Maintains master training calendar Manages payments to vendors and benefit providers Assists with Employee Recognition activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE Bachelor's Degree from an accredited college/university in Public Policy, Public Administration, Business Administration, Economics or a related field that includes a curriculum of economics, statistics, public finance and policy analysis; and four (4) years of progressively responsible experience performing local government administrative, analytical, budgetary, fiscal, policy or program work requiring analysis and interpretation of data including at least two (2) years at a level comparable to a Management Analyst. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public administration Organization, services, operations, functions and administrative structure of public agencies Organization, function and problems of city government Government, council and legislative processes Operational characteristics, services and activities of assigned program area Principles and practices of budget preparation and administration Finance and accounting systems, including government finance and budgeting procedures Methods and techniques of internal auditing Principles and practices of program development and administration Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs related to area of assignment Principles and practices of contract negotiation, preparation and monitoring Principles and applications of critical thinking and analysis Techniques and methods of administrative, financial and comparative analyses Methods and techniques of effective technical, administrative and financial record keeping, report preparation and presentation Recent developments, research methods, current literature and sources of information related to assigned programs and service areas Terminology used in area of assignment Principles of business letter writing Pertinent federal, state, and local laws, codes and regulations Principles and techniques of supervision and training Office procedures and methods Occupational hazards and safety measures appropriate to work performed Skill to: Operate various standard office equipment, including a personal computer, tablet and related software Operate a motor vehicle in a safe manner Ability to: Perform the full range of complex and difficult professional analytical, programmatic and administrative duties involving the use of independent judgment and personal initiative Plan, organize, direct, coordinate and evaluate assigned programs, projects, events, or technical area Oversee and participate in the development and administration of program goals, objectives and procedures Lead diverse task forces and workgroups to reach desired goals Analyze administrative problems, budgets, programs, systems and procedures to develop effective and comprehensive solutions Conduct thorough administrative and financial analysis and develop effective recommendations Collect, evaluate and interpret varied information and data Research, analyze, and formulate recommendations, work plans and activities regarding planning, technical and administrative issues Analyze complex problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals Develop policy statements and monitor implementation Participate in the preparation and administration of budgets Provide consultation to agency managers on complex operational issues Prepare clear and concise technical, administrative and financial reports; prepare clear, accurate and concise tables, schedules, summaries and other materials in statistical and narrative form Establish and maintain various data collection, record keeping, tracking, filing and reporting systems Plan, organize, direct, coordinate and evaluate assigned programs, projects, events or technical area Oversee and participate in the development and administration of program goals, objectives and procedures Research, negotiate, manage and monitor contracts and agreements Understand the organization and operation of the City, assigned program, and of outside agencies, as necessary to assume assigned responsibilities Understand, interpret and apply administrative and departmental policies and procedures as well as pertinent federal, state and local laws, codes and regulations Identify and respond to community and organizational issues, concerns and needs Coordinate multiple projects and meet critical deadlines; organize and prioritize timelines, and project schedules in an effective and timely manner Supervise, plan, train, direct, and evaluate the work of lower level staff Work under steady pressure with frequent interruptions, and a high degree of public contact by phone or in person Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records and reports Exercise initiative, ingenuity, independent analysis and judgment in solving difficult and complex administrative, managerial and technical problems Make oral presentations to the City Council, City Manager, commissions and committees or other groups Make presentations and effectively represent the City Council, City Manager, and the City before community groups and the public Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Communicate clearly and concisely, both orally and in writing Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends) to attend meetings and special events. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret financial and statistical data, information and documents; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with staff and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. The employee may be required to travel to work sites or other locations for meetings. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: No FLSA Status: Exempt Conflict of Interest: Form 700 Required Department: Various Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Management Employees Full-time management employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Management employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Management Employee Cost-Sharing: Management employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Paid Management Leave Mid-Management staff will receive 60 hours of Administrative Leave per fiscal year. Executive Management will receive 80 hours of Executive Leave per fiscal year. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 6/26/2024 11:59 PM Pacific
Jun 20, 2024
Full Time
The City of Temecula is an Equal Opportunity Employer. Position Description Salary Range Effective June 29, 2024 $45.80 - $64.71 Hourly $7,938.67 - 11,216.40 Monthly $95,264.00 - 134,596.80 Annually The City of Temecula is hiring a Senior Human Resources Analyst, Limited Term Assignment (LTA) in the Human Resources and Risk Management Department. This position will be responsible for administering the City's employee benefit plans, employee protected leave programs and policy development and maintenance while Human Resources staff implements Tyler Munis. The ideal candidate will be a self-starter who has a strong focus on customer service, be an effective communicator and must value building and maintaining genuine, positive, and productive relationships with all stakeholders. This role involves daily interactions with staff at all levels of the organization and requires a high level of emotional intelligence. The ideal candidate must be adaptable, able to work independently, and have the experience to carry out their responsibilities with confidence, humility and compassion. Hybrid telecommuting is available for California residents and is limited to teleworking two days a week. This position is limited term and is designed to maintain current operations while Human Resources staff implement Tyler Munis. This is a full-time, benefited position that is anticipated to be a two-year assignment. DEFINITION Under limited supervision, performs a full range of complex, responsible, and varied professional, analytical, financial, systems, statistical, programmatic, management, policy and/or other administrative analysis duties in providing highly responsible staff support within the City Executive Office; develops, presents and implements plans, programs and recommendations for the City Council, City Manager, City departments, advisory committees and commissions, as well as agencies independent of the City; and provides staff support to upper level management. DISTINGUISHING CHARACTERISTICS The Senior Management Analyst is the Senior Manager level classification in the Analyst series. The employee works independently to perform complex management, administrative, financial, budgetary, organizational, systems analysis, and problem solving and dispute resolution. The employee may be assigned lead analyst duties over one or more lower level analysts. The Senior Management Analyst is distinguished from the Management Analyst by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives limited supervision from the City Manager or his/her designee. Supervision is exercised. Examples of Duties Duties may include, but are not limited to, the following: Performs administrative and management duties including budget, organizational, staffing, systems, policy, management, procedural and legislative analysis Provides assistance in resolving highly sensitive, difficult and complex operational and administration problems; identifies problem areas and issues and propose solutions Plans, organizes, coordinates, directs and/or conducts administrative and/or management studies relating to the activities or operation of the assigned department, office, or program area Manages and/or conducts complex surveys, research and analysis on administrative, fiscal and operational issues; determines analytical techniques and information gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as staffing, policy or procedure modifications; discusses findings with management staff and prepares reports of study conclusions; oversees and assists in the implementation of recommendations Develops, presents, and implement plans, programs and recommendations for the City Council, City Manager, City departments, advisory committees and commissions as well as agencies independent of the City; may serve as staff for various boards, commissions and committees; prepares and presents staff reports and other correspondence, as appropriate and necessary Reviews, analyzes, and prepares policies and procedures with Citywide impact; advises departmental administrator regarding City policies and procedures; assists departments in the establishment of standard management procedures Participates in the budget development process and budget monitoring activities for assigned areas of responsibility; prepares and presents assigned operating and capital budget submission; reviews and analyzes budget requests and budget changes considering departmental and Citywide implications of such budget actions and confers with departmental staff regarding fiscal alternatives; creates data tracking and reporting systems; monitors monthly status; communicates financial status with management staff Performs the full range of duties involved in the identification, planning, development and implementation of new and/or modified programs/projects that would promote and enhance the mission, goals and objectives of the City; oversees or performs the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepares presentation materials and background documentation; monitors project success using appropriate tracking and feedback systems Plans, coordinates, implements, promotes and oversees significant programs, projects and initiatives; oversees and participates in the development and implementation of program/project goals, objectives, policies, procedures and priorities; oversees and participates in the development and implementation of strategies and work plans for the achievement of these goals Manages assigned program/project activities and services and ensures they comply with relevant federal, state and local laws, policies and regulations; researches laws and other regulatory requirements governing governmental operations Plans and coordinates assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees and task forces, as well as external agencies, groups and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness and economy; coordinates data, resources and work products, as necessary and upon request in support of a productive and positive working environment Represents the assigned area to public and private groups, organizations and other City groups; provides information and assistance as appropriate; responds to inquiries on policy and procedure from departments, other governmental agencies and the public Prepares narrative and statistical reports, correspondence, spreadsheets and graphics using automated techniques for the City Council and City Manager; make oral presentations to the City Council, commissions and committees Performs the full range of duties involved in researching, negotiating and monitoring assigned contracts and agreements; ensures work is performed in compliance with contracts and agreements May act as the City's representative and liaison with various federal, state and local public agencies and with business, professional and community organizations Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of business and public administration and issues related to field of expertise Supervises, motivates, plans, trains, directs, and evaluates the work of lower level staff Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Human Resources Duties: Manages open enrollment for benefits and ensures payroll and insurance carriers receive changes in a timely fashion; works with retirees to ensure a smooth transition and conversion of benefits; manages the administration and monitors the City's COBRA and worker's compensation programs Coordinates changes to employee benefit manuals, policies and forms Monitors Human Resource web page to ensure updated job descriptions, benefits information, employment resources and current job openings are posted and removed in a timely manner following the closing date Manages Citywide insurance plans, (i.e. medical, dental, life) Oversees the development of classification specifications; conducts classification and compensation surveys; conducts salary and benefit surveys Monitors the amendment of benefit contracts and the introduction of new benefit vendors Maintains master training calendar Manages payments to vendors and benefit providers Assists with Employee Recognition activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE Bachelor's Degree from an accredited college/university in Public Policy, Public Administration, Business Administration, Economics or a related field that includes a curriculum of economics, statistics, public finance and policy analysis; and four (4) years of progressively responsible experience performing local government administrative, analytical, budgetary, fiscal, policy or program work requiring analysis and interpretation of data including at least two (2) years at a level comparable to a Management Analyst. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public administration Organization, services, operations, functions and administrative structure of public agencies Organization, function and problems of city government Government, council and legislative processes Operational characteristics, services and activities of assigned program area Principles and practices of budget preparation and administration Finance and accounting systems, including government finance and budgeting procedures Methods and techniques of internal auditing Principles and practices of program development and administration Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs related to area of assignment Principles and practices of contract negotiation, preparation and monitoring Principles and applications of critical thinking and analysis Techniques and methods of administrative, financial and comparative analyses Methods and techniques of effective technical, administrative and financial record keeping, report preparation and presentation Recent developments, research methods, current literature and sources of information related to assigned programs and service areas Terminology used in area of assignment Principles of business letter writing Pertinent federal, state, and local laws, codes and regulations Principles and techniques of supervision and training Office procedures and methods Occupational hazards and safety measures appropriate to work performed Skill to: Operate various standard office equipment, including a personal computer, tablet and related software Operate a motor vehicle in a safe manner Ability to: Perform the full range of complex and difficult professional analytical, programmatic and administrative duties involving the use of independent judgment and personal initiative Plan, organize, direct, coordinate and evaluate assigned programs, projects, events, or technical area Oversee and participate in the development and administration of program goals, objectives and procedures Lead diverse task forces and workgroups to reach desired goals Analyze administrative problems, budgets, programs, systems and procedures to develop effective and comprehensive solutions Conduct thorough administrative and financial analysis and develop effective recommendations Collect, evaluate and interpret varied information and data Research, analyze, and formulate recommendations, work plans and activities regarding planning, technical and administrative issues Analyze complex problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals Develop policy statements and monitor implementation Participate in the preparation and administration of budgets Provide consultation to agency managers on complex operational issues Prepare clear and concise technical, administrative and financial reports; prepare clear, accurate and concise tables, schedules, summaries and other materials in statistical and narrative form Establish and maintain various data collection, record keeping, tracking, filing and reporting systems Plan, organize, direct, coordinate and evaluate assigned programs, projects, events or technical area Oversee and participate in the development and administration of program goals, objectives and procedures Research, negotiate, manage and monitor contracts and agreements Understand the organization and operation of the City, assigned program, and of outside agencies, as necessary to assume assigned responsibilities Understand, interpret and apply administrative and departmental policies and procedures as well as pertinent federal, state and local laws, codes and regulations Identify and respond to community and organizational issues, concerns and needs Coordinate multiple projects and meet critical deadlines; organize and prioritize timelines, and project schedules in an effective and timely manner Supervise, plan, train, direct, and evaluate the work of lower level staff Work under steady pressure with frequent interruptions, and a high degree of public contact by phone or in person Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records and reports Exercise initiative, ingenuity, independent analysis and judgment in solving difficult and complex administrative, managerial and technical problems Make oral presentations to the City Council, City Manager, commissions and committees or other groups Make presentations and effectively represent the City Council, City Manager, and the City before community groups and the public Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Communicate clearly and concisely, both orally and in writing Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends) to attend meetings and special events. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret financial and statistical data, information and documents; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with staff and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. The employee may be required to travel to work sites or other locations for meetings. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: No FLSA Status: Exempt Conflict of Interest: Form 700 Required Department: Various Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Management Employees Full-time management employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Management employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Management Employee Cost-Sharing: Management employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Paid Management Leave Mid-Management staff will receive 60 hours of Administrative Leave per fiscal year. Executive Management will receive 80 hours of Executive Leave per fiscal year. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 6/26/2024 11:59 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description APPLICATIONS ANALYST II Regular Full-Time Employment Opportunity The position opens Tuesday, June 18, 2024 and the final filing date is Monday, July 22, 2024 at 5:00 pm or after receiving 75 qualified applications, whichever is first. Future Salary Increases 3.5% effective July 2024 3.5% effective July 2025 Benefits: Eligible for overtime pay Retiree medical benefit California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays (*Prorated based on date of hire) Paid Time Off (PTO) accruals Generous medical contribution towards medical, dental, and vision. The City does not participate in Social Security. Potential hybrid schedule after probationary period Onsite gym The City of Sunnyvale is looking for an Applications Analyst II to join the Information Technology Department (ITD) who is service -oriented and has a passion for meaningful work with enterprise applications (e.g. ERP, EDMS, GIS). The team focuses on strong customer service business-to-technical skills and experience in configuring and maintaining applications for department use and using problem-solving skills to provide the best solutions. The IT Department manages the enterprise GIS and this positionwill focus on creation-of and support-of GIS based applications for various City functions along with system configuration and user support of other applications. Under direction of a Principal Applications Analyst, or Information Technology Manager within the Applications and Analytics Division, performs technical and analytical work in the design, creation, maintenance, and utilization of enterprise applications. To view the full job classification, click here . DISTINGUISHING CHARACTERISTICS Applications Analyst / Project Coordinator I is the entry-level classification for the Applications Analyst/Project Coordinator job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Applications Analyst / Project Coordinator I is distinguished from Applications Analyst / Project Coordinator II by the performance of less than the full range of duties assigned to the Applications Analyst / Project Coordinator II. As experience is gained, there is a greater independence of action within established guidelines. Applications Analyst / Project Coordinator II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with the design, selection, maintenance and implementation of application and business intelligence solutions and/or project management. Applications Analyst / Project Coordinator II is distinguished from the higher-level classification of Senior Applications Analyst / Project Coordinator in that the Senior Applications Analyst / Project Coordinator is the advanced journey level in the series responsible for more complex application systems, interfaces, reporting and queries and business intelligence solutions. Positions in this class are flexibly staffed and are normally filled by advancement from the Applications Analyst / Project Coordinator I level once the incumbent meets the qualification standards of the classification, demonstrates an ability to perform the full scope of work, and meets performance expectations. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. The Applications Analyst / Project Coordinator classification series has four distinct areas of focus listed below. To be hired as a Applications Analyst / Project Coordinator, the candidate must demonstrate the minimum qualifications with an emphasis in at least one of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces, database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan and communication plans. Essential Job Functions (May include, but are not limited to, the following): Installs, upgrades and supports application systems, interfaces, queries, database, scripting activities and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Documents, develops, codes, tests, and debugs applications and interfaces. Documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Reviews product documentation and release notes to make installation recommendations, ensuring functional compliance and vendor support. Designs and develops reports against Configured Off the Shelf (COTS) and Software as a Service (SaaS) system databases utilizing available standard reporting tools. Coordinates end-user support for and writes user tests and test scripts. APPLICATIONS ANALYST II: Above, plus the following: Plans, designs and recommends application systems, interfaces, queries, database, scripting activities and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Designs applications, interfaces, extract, transform, load (ETL) processes based on business requirements. Analyzes, validates, and documents business processes, and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Conducts design sessions and develops design documents. Evaluates and monitors acquisition cost of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Develops technical system documentation, training materials, and provides training to users and support staff. Coordinates activities performed by IT, departmental, and vendor resources for operations and projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input, recommendations on new technology and solicits technical specifications. Sets timelines and expectations for team tasks within project plans. Provides guidance to team members and acts as a liaison between the various divisions to other departments. Provides subject-matter expertise on complex technical issues. Leads and meets user requirements through understanding relationships between the system and business operations. Coordinates vendor support, City IT staff and functional users to enable business operations. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university, or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND three years of experience in any one of the focus areas; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND two years of experience in any one of the focus areas; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or closely related field; AND one year of experience in any one of the focus areas; OR At least one of the following certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate; AND three years of experience in any one of the focus areas. Applications Analyst I: Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented programming languages and associated best practices. Basic cybersecurity principles. Knowledge of applicable security and data privacy practices and laws. Principles, practices, methods and techniques of training and providing technical and functional support to end-users. Principles of project management, execution, task completion and resource management. Applicable industry and safety codes and technology standards. Principles of project management and task completion. Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting systems, connections and infrastructure issues. Principles and practices of assuring data security. Microsoft Office, Microsoft Project and Microsoft Visio. Ability to: Provide excellent customer service. Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Plan, design, document, install, and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Gather, document, and implement requirements for new systems and system changes of varying scope and complexity. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Demonstrate initiative and exercise good judgment in the performance of duties. Prepare clear and concise written reports and technical documentation. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Recognize, set, and follow priorities to meet deadlines. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Applications Analyst II: Knowledge of: Above, plus the following: Principles of Information Technology Infrastructure Library (ITIL). Basic Principles of Portfolio Management as defined by Project Management Institute (PMI). Principles of project management from Project Management Body of Knowledge (PMBOK) Intermediate level of Business Analysis Core Concept Model (BACCM) framework defined in BABOK. Intermediate practitioner in SaaS or Cloud-based implementation and support. Intermediate level in Database Application design. Knowledgeable in database administration for SQL Server and Oracle. Principles and practices of effective working team environments. Ability to: Above, plus the following: Define and implement solutions for documented system function requirements, including system upgrades and participation in RFP/RFQ process. Implement new systems and system changes of intermediate complexity. Generate user instructions written, oral, diagrammatic or schedule form. Analyze cybersecurity issues and remediate in a timely manner. Act as a task coordinator or lead of small projects. Assist in evaluating new technologies; provide feedback to management on ways to increase efficiencies. Prepare written reports, instructions, memos, alerts, knowledgebase or newsletter articles. Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Use independent judgment to identify and resolve problems. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Public sector employment or internship experience. Experience developing or implementing a computer system either as part of a work assignment for academic or professional requirements. Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Information Technology Information Library (ITIL) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, July 22, 2024 at 5:00 pm or after receiving 75 qualified applications, whichever is first. (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for August 5, 2024, or August 6, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in an in-person selection interview with the department tentatively scheduled for August 15 and August 16, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 7/22/2024 5:00 PM Pacific
Jun 19, 2024
Full Time
Description APPLICATIONS ANALYST II Regular Full-Time Employment Opportunity The position opens Tuesday, June 18, 2024 and the final filing date is Monday, July 22, 2024 at 5:00 pm or after receiving 75 qualified applications, whichever is first. Future Salary Increases 3.5% effective July 2024 3.5% effective July 2025 Benefits: Eligible for overtime pay Retiree medical benefit California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays (*Prorated based on date of hire) Paid Time Off (PTO) accruals Generous medical contribution towards medical, dental, and vision. The City does not participate in Social Security. Potential hybrid schedule after probationary period Onsite gym The City of Sunnyvale is looking for an Applications Analyst II to join the Information Technology Department (ITD) who is service -oriented and has a passion for meaningful work with enterprise applications (e.g. ERP, EDMS, GIS). The team focuses on strong customer service business-to-technical skills and experience in configuring and maintaining applications for department use and using problem-solving skills to provide the best solutions. The IT Department manages the enterprise GIS and this positionwill focus on creation-of and support-of GIS based applications for various City functions along with system configuration and user support of other applications. Under direction of a Principal Applications Analyst, or Information Technology Manager within the Applications and Analytics Division, performs technical and analytical work in the design, creation, maintenance, and utilization of enterprise applications. To view the full job classification, click here . DISTINGUISHING CHARACTERISTICS Applications Analyst / Project Coordinator I is the entry-level classification for the Applications Analyst/Project Coordinator job series. Initially, incumbents perform assigned duties under general supervision, while learning related standards, policies and procedures. Applications Analyst / Project Coordinator I is distinguished from Applications Analyst / Project Coordinator II by the performance of less than the full range of duties assigned to the Applications Analyst / Project Coordinator II. As experience is gained, there is a greater independence of action within established guidelines. Applications Analyst / Project Coordinator II is the next level classification in the series. Incumbents are expected to independently perform the full scope of duties associated with the design, selection, maintenance and implementation of application and business intelligence solutions and/or project management. Applications Analyst / Project Coordinator II is distinguished from the higher-level classification of Senior Applications Analyst / Project Coordinator in that the Senior Applications Analyst / Project Coordinator is the advanced journey level in the series responsible for more complex application systems, interfaces, reporting and queries and business intelligence solutions. Positions in this class are flexibly staffed and are normally filled by advancement from the Applications Analyst / Project Coordinator I level once the incumbent meets the qualification standards of the classification, demonstrates an ability to perform the full scope of work, and meets performance expectations. Incumbents are not automatically promoted to the higher level; the needs of the department determine the level of assignment. The Applications Analyst / Project Coordinator classification series has four distinct areas of focus listed below. To be hired as a Applications Analyst / Project Coordinator, the candidate must demonstrate the minimum qualifications with an emphasis in at least one of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces, database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan and communication plans. Essential Job Functions (May include, but are not limited to, the following): Installs, upgrades and supports application systems, interfaces, queries, database, scripting activities and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Documents, develops, codes, tests, and debugs applications and interfaces. Documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Reviews product documentation and release notes to make installation recommendations, ensuring functional compliance and vendor support. Designs and develops reports against Configured Off the Shelf (COTS) and Software as a Service (SaaS) system databases utilizing available standard reporting tools. Coordinates end-user support for and writes user tests and test scripts. APPLICATIONS ANALYST II: Above, plus the following: Plans, designs and recommends application systems, interfaces, queries, database, scripting activities and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Designs applications, interfaces, extract, transform, load (ETL) processes based on business requirements. Analyzes, validates, and documents business processes, and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Conducts design sessions and develops design documents. Evaluates and monitors acquisition cost of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Develops technical system documentation, training materials, and provides training to users and support staff. Coordinates activities performed by IT, departmental, and vendor resources for operations and projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input, recommendations on new technology and solicits technical specifications. Sets timelines and expectations for team tasks within project plans. Provides guidance to team members and acts as a liaison between the various divisions to other departments. Provides subject-matter expertise on complex technical issues. Leads and meets user requirements through understanding relationships between the system and business operations. Coordinates vendor support, City IT staff and functional users to enable business operations. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college, university, or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND three years of experience in any one of the focus areas; OR An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND two years of experience in any one of the focus areas; OR A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or closely related field; AND one year of experience in any one of the focus areas; OR At least one of the following certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate; AND three years of experience in any one of the focus areas. Applications Analyst I: Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented programming languages and associated best practices. Basic cybersecurity principles. Knowledge of applicable security and data privacy practices and laws. Principles, practices, methods and techniques of training and providing technical and functional support to end-users. Principles of project management, execution, task completion and resource management. Applicable industry and safety codes and technology standards. Principles of project management and task completion. Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Office methods, procedures, software and equipment. Methods and techniques of troubleshooting systems, connections and infrastructure issues. Principles and practices of assuring data security. Microsoft Office, Microsoft Project and Microsoft Visio. Ability to: Provide excellent customer service. Communicate effectively, both orally and in writing; translate between technical and non-technical terms. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Plan, design, document, install, and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Gather, document, and implement requirements for new systems and system changes of varying scope and complexity. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Demonstrate initiative and exercise good judgment in the performance of duties. Prepare clear and concise written reports and technical documentation. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Recognize, set, and follow priorities to meet deadlines. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Applications Analyst II: Knowledge of: Above, plus the following: Principles of Information Technology Infrastructure Library (ITIL). Basic Principles of Portfolio Management as defined by Project Management Institute (PMI). Principles of project management from Project Management Body of Knowledge (PMBOK) Intermediate level of Business Analysis Core Concept Model (BACCM) framework defined in BABOK. Intermediate practitioner in SaaS or Cloud-based implementation and support. Intermediate level in Database Application design. Knowledgeable in database administration for SQL Server and Oracle. Principles and practices of effective working team environments. Ability to: Above, plus the following: Define and implement solutions for documented system function requirements, including system upgrades and participation in RFP/RFQ process. Implement new systems and system changes of intermediate complexity. Generate user instructions written, oral, diagrammatic or schedule form. Analyze cybersecurity issues and remediate in a timely manner. Act as a task coordinator or lead of small projects. Assist in evaluating new technologies; provide feedback to management on ways to increase efficiencies. Prepare written reports, instructions, memos, alerts, knowledgebase or newsletter articles. Follow oral instructions, work with minimal supervision to accomplish goals and objectives and complete assigned project task on time. Plan effectively, prioritize requests and assignments and meet deadlines. Use independent judgment to identify and resolve problems. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Public sector employment or internship experience. Experience developing or implementing a computer system either as part of a work assignment for academic or professional requirements. Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Information Technology Information Library (ITIL) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, July 22, 2024 at 5:00 pm or after receiving 75 qualified applications, whichever is first. (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for August 5, 2024, or August 6, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in an in-person selection interview with the department tentatively scheduled for August 15 and August 16, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 7/22/2024 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master’s Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Licenses or Certifications: None Notes to Applicants The Research Analyst Senior aims to design research instrumentation and methodology, make recommendations based on statistical data to Academy Leadership and present information for specific projects. The Research Analyst Senior will develop standardized practices for maintaining this information and work with our information systems team to develop and deploy standardized dashboards and reporting for each of our target audiences: the Public Safety Committee/City Council, the Public, the Academy Leadership, and Executive Staff. The Research Analyst Senior will work with the Professional Advisory and the Community Advisory Committees, Academy Staff, and appropriate SMEs in developing the various methods, measures, metrics, forms, and surveys needed to comply with injury and separation requirements, the Open Data Resolution passed by City Council, as well as all the Kroll Audit Processes the Academy is committed to implementing. * NOTE : This position requires strong writing skills. Please upload a writing sample or technical report using statistical data that you completed for your current or previous employer as part of the required documents for this application. * Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Driving Requirement: This position requires a Valid Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you are selected for an interview: Please bring the contact information for at least four (4) references. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma or GED ) may be required. You must provide proof of education from an accredited organization/institution. When completing the City of Austin employment application: All relevant employment (work/volunteer) must be included in the online application to be considered for this position. A detailed, complete employment application is required. In addition, the resume information must match the information on the application. Please be sure to highlight your lead or supervisory experience. Please be sure to provide job title and employment dates for all jobs. Please include contact information for previous employers. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Incomplete applications will not be considered. Please include contact information from previous employers. Starting salary will be based on overall relevant experience and education. A resume is required but will not substitute for a complete COA application. Please be sure the positions and employment dates listed on your resume match you application. To view the City of Austin Recruitment Video, please click here! CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. To learn more about working with the City of Austin, click here to watch a short video! Pay Range $26.26 - $31.45 Hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/02/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience with Geographic Information Systems ( GIS ). Experience using Business Intelligence (BI) Solutions (Qlik, Tableau, Power BI, MicroStrategy, Crystal Reports, SQL , etc.). Strong writing skills, including the ability to communicate complex findings to a broad audience using clear and concise language. Ability to work with various stakeholders across units or divisions. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1 .Determines issues and identifies parameters for gathering information for a specific project. 2. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data. 3. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings. 4. Analyzes trends, policies, procedures using statistical data. 5 .Designs methodology for tracking data using various software programs. 6. Authors, edits technical reports using details to support research findings. 7. Consults, makes presentations and makes recommendations using statistical data. 8 .Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects. 9 Exchanges results of research data with other departments, agencies or specific technical groups. 10 .Reviews legislation, regulations, and policies to determine impact of research results. 11. Formulates strategy for managing issues using statistical data. Responsibilities - Supervision and/or Leadership Exercised: May lead other employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in the use of computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to assess information and summarize findings. Ability to establish database to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet these qualifications? Yes No * Please describe your experience with Geographic Information Systems (GIS) software including the details of a project in which you utilized GIS and the outcome(s) of the project. (Open Ended Question) * Describe your experience with business intelligence/data mining systems. Please indicate which system(s). Also include years, job titles and specific examples/duties. (Open Ended Question) * Describe your experience working with the community and external stakeholders to build collaborative initiatives/projects. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Other Document Resume Optional Documents
Jun 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master’s Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Licenses or Certifications: None Notes to Applicants The Research Analyst Senior aims to design research instrumentation and methodology, make recommendations based on statistical data to Academy Leadership and present information for specific projects. The Research Analyst Senior will develop standardized practices for maintaining this information and work with our information systems team to develop and deploy standardized dashboards and reporting for each of our target audiences: the Public Safety Committee/City Council, the Public, the Academy Leadership, and Executive Staff. The Research Analyst Senior will work with the Professional Advisory and the Community Advisory Committees, Academy Staff, and appropriate SMEs in developing the various methods, measures, metrics, forms, and surveys needed to comply with injury and separation requirements, the Open Data Resolution passed by City Council, as well as all the Kroll Audit Processes the Academy is committed to implementing. * NOTE : This position requires strong writing skills. Please upload a writing sample or technical report using statistical data that you completed for your current or previous employer as part of the required documents for this application. * Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Driving Requirement: This position requires a Valid Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you are selected for an interview: Please bring the contact information for at least four (4) references. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma or GED ) may be required. You must provide proof of education from an accredited organization/institution. When completing the City of Austin employment application: All relevant employment (work/volunteer) must be included in the online application to be considered for this position. A detailed, complete employment application is required. In addition, the resume information must match the information on the application. Please be sure to highlight your lead or supervisory experience. Please be sure to provide job title and employment dates for all jobs. Please include contact information for previous employers. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Incomplete applications will not be considered. Please include contact information from previous employers. Starting salary will be based on overall relevant experience and education. A resume is required but will not substitute for a complete COA application. Please be sure the positions and employment dates listed on your resume match you application. To view the City of Austin Recruitment Video, please click here! CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. To learn more about working with the City of Austin, click here to watch a short video! Pay Range $26.26 - $31.45 Hours Monday - Friday, 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/02/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Preferred Experience: Experience with Geographic Information Systems ( GIS ). Experience using Business Intelligence (BI) Solutions (Qlik, Tableau, Power BI, MicroStrategy, Crystal Reports, SQL , etc.). Strong writing skills, including the ability to communicate complex findings to a broad audience using clear and concise language. Ability to work with various stakeholders across units or divisions. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1 .Determines issues and identifies parameters for gathering information for a specific project. 2. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data. 3. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings. 4. Analyzes trends, policies, procedures using statistical data. 5 .Designs methodology for tracking data using various software programs. 6. Authors, edits technical reports using details to support research findings. 7. Consults, makes presentations and makes recommendations using statistical data. 8 .Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects. 9 Exchanges results of research data with other departments, agencies or specific technical groups. 10 .Reviews legislation, regulations, and policies to determine impact of research results. 11. Formulates strategy for managing issues using statistical data. Responsibilities - Supervision and/or Leadership Exercised: May lead other employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in the use of computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to assess information and summarize findings. Ability to establish database to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet these qualifications? Yes No * Please describe your experience with Geographic Information Systems (GIS) software including the details of a project in which you utilized GIS and the outcome(s) of the project. (Open Ended Question) * Describe your experience with business intelligence/data mining systems. Please indicate which system(s). Also include years, job titles and specific examples/duties. (Open Ended Question) * Describe your experience working with the community and external stakeholders to build collaborative initiatives/projects. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Other Document Resume Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Data Integrity Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Advancement Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $4,830.00 Per Month ($57,960.00 Annually) Salary is commensurate with experience. Position Summary The Data Integrity Coordinator is responsible for maintaining the integrity of the constituent database, along with the need to analyze, design, create, and disseminate accurate philanthropic productivity reports, extract data for analysis and/or communication purposes, ensure accurate data cleanup, data mapping, implementation, testing, and validating. He/she serves as the project coordinator for data cleanup projects and other efforts related to researching and updating incomplete or missing information on alumni and donors. Additionally, he/she creates scripts and queries to extract data for data-cleansing, data optimization to identify and resolve data issues. In consultation with the Senior Director of Advancement Services, he/she will be responsible for driving adoption of Generative Artificial Intelligence (AI) tools, which will provide advanced analytic techniques and real-time data insights for predictive modeling for funding potential. This position reports directly to the Senior Director of Advancement Services. Under general supervision, the Data Integrity Coordinator performs a range of data cleanup and integrity projects. The incumbent must maintain high work standards, produce error-free output, and exercise discretion and tact in dealing with highly confidential information. He/she is responsible for reviewing/auditing work to ensure integrity and must possess the ability to resolve data issues and make recommendations as to courses of action. The position will handle data formatting, data entry and in-depth review and analysis of annual philanthropic reports. The coordinator is expected to work cooperatively and effectively with administrators, other staff, donors, outside vendors, consultants and students. This position requires extreme attention to detail, follow through, and the ability to handle multiple tasks with minimal supervision. The incumbent may assist with assigning tasks to student assistants, as required. Position Information Data Cleansing and Entry Oversees data integrity of all alumni, donor, and constituent records. Plans and organizes data cleanup projects. Updates donor and alumni records. Assists IT Manager with testing new applications to ensure existing data is correctly transferred and displayed within the new application. Works with the IT Manager on facilitating the bi-annual new alumni uploads, including appending missing Minor degrees and certificates and creating new codes. Assists users with questions and requests for changes to reports, dashboards, exports, etc. Maintains and updates related policies and procedures documentation. Evaluate and update the contents of the CRM donor database system, and maintain the accuracy and integrity of donor, alumni, and other contact data; Identify, analyze, and perform data cleanup by creating scripts and programs to extract data for data cleansing and enhancement; Access data in the Microsoft SQL Data Warehouse for integration with Power BI or Tableau reporting and analytics. Data Maintenance Conducts cyclical data audits to ensure compliance with established data standards. Performs security scans and installs security software patches. Develops and maintains efficient systems for data cleansing. Ensures and maintains the highest standards of data integrity for alumni, donor and constituent records. Executes data appends as Project Administrator for the quarterly Faculty/Staff list from HR, including updates to records i.e. status, department, title, retired, emeriti, etc. Serves as the lead advisor for staff responsible for maintaining and enhancing alumni and donor data. The Data Integrity Coordinator will monitor the CRM vendor platform product updates and periodically report to the team any product releases, functionality changes or data optimization enhancements. Other Duties as assigned Develops processes and policies to support data quality and integrity. Responds to special requests; coordinates with vendors; and assists with other Advancement Services functions. Stays abreast of current emerging technologies in philanthropy, fundraising, higher education, data and prospect analysis, predictive modeling, engagement scoring, and business intelligence.} Minimum Qualifications Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.} Preferred Qualifications BA/BS degree or equivalent work experience in accounting, business administration, information technology, or related field. Computer skills including database and/or CRM knowledge/experience imperative. Advanced experience with MS Excel (creating pivot tables/VLOOKUPs). Must be detail-oriented and possess superior analytical skills and the ability to troubleshoot and problem solve. Candidates should possess excellent written and oral English language communication skills, be able to follow written instructions, and exercise independent judgment in problem-solving. Experience with Tableau or Microsoft Power -BI is preferred. Experienced and comfortable using automated data sources (e.g., NCOA, Accurint /, Campus Solutions) and sources requiring individual record look-up. Experienced self-starter capable of working relatively autonomously. 4+ years technical/administrative work involving collecting, recording and analyzing data. SQL or programming/scriptwriting experience. Able to perform full range of work related to maintenance and deployment of departmental and CSU database policy and procedures, research, analysis, development, evaluation, and/or operational and fiscal analysis related to a data integrity specialty. Applies theoretical knowledge to develop recommendations to senior management on operational or fiscal impact of data projects and appropriate actions to mitigate risk. Proactively assesses and provides metric-based reports to gauge personal progress on assigned responsibilities. Advanced computer skills with database knowledge/experience. Superior analytical skills. Ability to collect/record/analyze data, make accurate projections, and use basic statistical techniques. Ability to organize/plan work and projects; compile/compose/present reports; troubleshoot and problem solve. Excellent written and oral English language communication and interpersonal skills. Detail-oriented; able to follow written and verbal instructions; exercise independent judgment and creativity in problem-solving. Experience in educational or non-profit institution preferred. Maintain effective working relationships at all levels.} Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 13, 2024
Working Title Data Integrity Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Advancement Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $4,830.00 Per Month ($57,960.00 Annually) Salary is commensurate with experience. Position Summary The Data Integrity Coordinator is responsible for maintaining the integrity of the constituent database, along with the need to analyze, design, create, and disseminate accurate philanthropic productivity reports, extract data for analysis and/or communication purposes, ensure accurate data cleanup, data mapping, implementation, testing, and validating. He/she serves as the project coordinator for data cleanup projects and other efforts related to researching and updating incomplete or missing information on alumni and donors. Additionally, he/she creates scripts and queries to extract data for data-cleansing, data optimization to identify and resolve data issues. In consultation with the Senior Director of Advancement Services, he/she will be responsible for driving adoption of Generative Artificial Intelligence (AI) tools, which will provide advanced analytic techniques and real-time data insights for predictive modeling for funding potential. This position reports directly to the Senior Director of Advancement Services. Under general supervision, the Data Integrity Coordinator performs a range of data cleanup and integrity projects. The incumbent must maintain high work standards, produce error-free output, and exercise discretion and tact in dealing with highly confidential information. He/she is responsible for reviewing/auditing work to ensure integrity and must possess the ability to resolve data issues and make recommendations as to courses of action. The position will handle data formatting, data entry and in-depth review and analysis of annual philanthropic reports. The coordinator is expected to work cooperatively and effectively with administrators, other staff, donors, outside vendors, consultants and students. This position requires extreme attention to detail, follow through, and the ability to handle multiple tasks with minimal supervision. The incumbent may assist with assigning tasks to student assistants, as required. Position Information Data Cleansing and Entry Oversees data integrity of all alumni, donor, and constituent records. Plans and organizes data cleanup projects. Updates donor and alumni records. Assists IT Manager with testing new applications to ensure existing data is correctly transferred and displayed within the new application. Works with the IT Manager on facilitating the bi-annual new alumni uploads, including appending missing Minor degrees and certificates and creating new codes. Assists users with questions and requests for changes to reports, dashboards, exports, etc. Maintains and updates related policies and procedures documentation. Evaluate and update the contents of the CRM donor database system, and maintain the accuracy and integrity of donor, alumni, and other contact data; Identify, analyze, and perform data cleanup by creating scripts and programs to extract data for data cleansing and enhancement; Access data in the Microsoft SQL Data Warehouse for integration with Power BI or Tableau reporting and analytics. Data Maintenance Conducts cyclical data audits to ensure compliance with established data standards. Performs security scans and installs security software patches. Develops and maintains efficient systems for data cleansing. Ensures and maintains the highest standards of data integrity for alumni, donor and constituent records. Executes data appends as Project Administrator for the quarterly Faculty/Staff list from HR, including updates to records i.e. status, department, title, retired, emeriti, etc. Serves as the lead advisor for staff responsible for maintaining and enhancing alumni and donor data. The Data Integrity Coordinator will monitor the CRM vendor platform product updates and periodically report to the team any product releases, functionality changes or data optimization enhancements. Other Duties as assigned Develops processes and policies to support data quality and integrity. Responds to special requests; coordinates with vendors; and assists with other Advancement Services functions. Stays abreast of current emerging technologies in philanthropy, fundraising, higher education, data and prospect analysis, predictive modeling, engagement scoring, and business intelligence.} Minimum Qualifications Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.} Preferred Qualifications BA/BS degree or equivalent work experience in accounting, business administration, information technology, or related field. Computer skills including database and/or CRM knowledge/experience imperative. Advanced experience with MS Excel (creating pivot tables/VLOOKUPs). Must be detail-oriented and possess superior analytical skills and the ability to troubleshoot and problem solve. Candidates should possess excellent written and oral English language communication skills, be able to follow written instructions, and exercise independent judgment in problem-solving. Experience with Tableau or Microsoft Power -BI is preferred. Experienced and comfortable using automated data sources (e.g., NCOA, Accurint /, Campus Solutions) and sources requiring individual record look-up. Experienced self-starter capable of working relatively autonomously. 4+ years technical/administrative work involving collecting, recording and analyzing data. SQL or programming/scriptwriting experience. Able to perform full range of work related to maintenance and deployment of departmental and CSU database policy and procedures, research, analysis, development, evaluation, and/or operational and fiscal analysis related to a data integrity specialty. Applies theoretical knowledge to develop recommendations to senior management on operational or fiscal impact of data projects and appropriate actions to mitigate risk. Proactively assesses and provides metric-based reports to gauge personal progress on assigned responsibilities. Advanced computer skills with database knowledge/experience. Superior analytical skills. Ability to collect/record/analyze data, make accurate projections, and use basic statistical techniques. Ability to organize/plan work and projects; compile/compose/present reports; troubleshoot and problem solve. Excellent written and oral English language communication and interpersonal skills. Detail-oriented; able to follow written and verbal instructions; exercise independent judgment and creativity in problem-solving. Experience in educational or non-profit institution preferred. Maintain effective working relationships at all levels.} Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH1764B TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Thursday, April 4, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. Essential Job Functions Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects* that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.** Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity****, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s or Doctoral degree***** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: *Complex data science projects include artificial intelligence (AI), machine learning (ML), or sophisticated algorithms. ** Experience at the level of Data Scientist is defined as one who deploys techniques such as extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to leadership to support data-driven program design, management, and decision-making. ***Official transcripts MUST be submitted to verify the required coursework from the accredited institution, which shows the date the Bachelor's degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc . (A ICE ) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. ****Lead capacity is defined as act as team or group leader to at least two (2) or more journey or lower-level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. ***** In order to receive credit for the Master’s or Doctoral degree , you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. County employees who wish to meet the requirements using out-ofclass experience will be considered for this examination. Those claiming out-of-class experience should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. DESIRABLE QUALIFICATIONS: Option I: Credit will be awarded for additional experience beyond the Minimum Requirements at a level equivalent to the Los Angeles County class of Data Scientist. Option II: Credit will be awarded for additional lead capacity experience beyond the Minimum Requirements, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Apr 16, 2024
Full Time
Position/Program Information EXAM NUMBER: PH1764B TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Thursday, April 4, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. Essential Job Functions Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects* that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.** Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity****, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s or Doctoral degree***** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: *Complex data science projects include artificial intelligence (AI), machine learning (ML), or sophisticated algorithms. ** Experience at the level of Data Scientist is defined as one who deploys techniques such as extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to leadership to support data-driven program design, management, and decision-making. ***Official transcripts MUST be submitted to verify the required coursework from the accredited institution, which shows the date the Bachelor's degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc . (A ICE ) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. ****Lead capacity is defined as act as team or group leader to at least two (2) or more journey or lower-level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. ***** In order to receive credit for the Master’s or Doctoral degree , you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. County employees who wish to meet the requirements using out-ofclass experience will be considered for this examination. Those claiming out-of-class experience should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. DESIRABLE QUALIFICATIONS: Option I: Credit will be awarded for additional experience beyond the Minimum Requirements at a level equivalent to the Los Angeles County class of Data Scientist. Option II: Credit will be awarded for additional lead capacity experience beyond the Minimum Requirements, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Sonoma County Human Services Department (HSD) seeks an experienced professional who possesses strong leadership, criminal justice, and investigative skills to join the Special Investigations Unit (SIU) as their next Senior Welfare Fraud Investigator! Starting salary up to $ 63.62 /hour ( $ 132,782 /year) plus a competitive total compensation package!* The Senior Welfare Fraud Investigator is responsible for reviewing all suspected fraud referrals submitted to the Human Services Department's Special Investigations Unit (SIU), utilizing California Department of Social Services (CDSS) guidelines to identify the type of fraud or eligibility issue in question and monitoring the case until its conclusion. The Senior Investigator will also maintain oversight and control of each Welfare Fraud Investigators workload and assign new in-coming cases to members of the team accordingly. Additional responsibilities include: Entering and adjusting cases within the SIU electronic tracking system, ensuring timely completion of on-going cases Assisting investigators in developing investigative plans on assigned cases, and approving certain investigative actions such as surveillances, search warrants, and operational plans Conferring with investigators to determine the proper disposition and reviewing and approving all completed cases Liaising between Fraud Investigators, Fraud Technicians, and program Eligibility Specialists Maintaining the evidence locker and routinely completing inspections to ensure compliance with evidence code requirements Collaborating with personnel from various internal and external programs as well as outside agencies to facilitate fraud investigations Ensuring proper application of codes, laws, procedures, and regulations Directly supervising four Welfare Fraud Investigators The ideal candidate will possess: Strong caseload management and organization skills An extensive background in the preparation and service of search warrants, arrest warrants, and criminal court orders Strong familiarity with the laws of evidence and court presentation Knowledge of Human Services programs and clientele, including social factors underlying criminal behavior Experience effectively leading a team, with the ability to identify areas of improvement The ability to effectively communicate and collaborate with others, with experience applying critical thinking and problem-solving skills The ability to work in a fast-paced and ever-changing environment Emotional intelligence, political acumen, and a clear sense of SIU’s role within HSD Knowledge of and experience with relevant laws, regulations, and policies governing public assistance programs An understanding of cultural diversity and sensitivity using a lens of equity to meet the needs of people from different backgrounds and underserved communities About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $940 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Sonoma County Law Enforcement Association (SCLEA) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Senior Welfare Fraud Investigator position with the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Four years of recent, full-time paid experience performing responsible investigative work with public or private agency (OR) Three years of full time paid experience comparable to a Welfare Fraud Investigator II/I with the County of Sonoma. Education: Graduation from high school or possession of an acceptable General Education Development Certificate as required by the California Commission of Peace Officers Standards and Training. Possession of the knowledge and abilities listed. Normally, academic coursework in the behavioral sciences, law enforcement and the techniques of investigations would provide such and opportunity. Special Qualifications: Possession of a Specialized or Regular Basic Certificate issued by the California Commission on Peace Officers' Standards and Training OR a certificate of completion issued by an approved training institution verifying that the candidate has completed approved California P.O.S.T. courses that make the candidate eligible for award of a Specialized or Regular California P.O.S.T. Basic Certificate upon successful completion of probationary employment as a Senior Welfare Fraud Investigator. Possession of a Supervisory P.O.S.T. certificate is highly desirable. License: Possession of a valid California driver's license. Citizenship Requirement: Permanent resident aliens who wish to be employed as peace officers must apply for citizenship at least one year before application for such employment. If a permanent resident alien has not obtained citizenship within three years after application for employment or is denied citizenship he or she shall be disqualified for peace officer status. Background Requirements: Incumbents shall not have been convicted of a felony in this state or any other state or in any federal jurisdiction, or of any offense in any other state or in any federal jurisdiction, which would have been a felony if committed in this state, nor be under current formal probation supervision. Knowledge, Skills, and Abilities Thorough knowledge of: modern procedures and methods employed in Welfare Fraud detection and investigation; Welfare Fraud law; criminal attitudes and behavioral patterns and of the social factors underlying criminal behavior; the penal, evidence and civil codes and the code of civil procedure and particularly as they relate to the securing of restitution in welfare fraud matters. Considerable knowledge of: the English language; its usage, syntax and grammatical structure. Working knowledge of: the State Department of Human Services Manual of Policies and Procedures; the laws and the legal procedures to enforce payment of funds; the principles of supervision; financial record keeping. Knowledge of: the principles and techniques of supervision, motivation and training. Ability to: train subordinate investigative staff; supervise, train and evaluate the work of subordinate investigative staff; conduct effective field investigations; analyze and interpret laws relating to welfare fraud; establish and maintain effective working relationships with the general public and staff; obtain information through interview, interrogation and observation; enforce the law firmly, impartially and with tact; carry out special and general assignments requiring an organization of materials and development of procedures without direct supervision; direct and review the work of subordinates; prepare basic factual reports in both written and oral formats. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals, 12 paid holidays, and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 7/1/2024 11:59 PM Pacific
Jun 06, 2024
Full Time
Position Information The Sonoma County Human Services Department (HSD) seeks an experienced professional who possesses strong leadership, criminal justice, and investigative skills to join the Special Investigations Unit (SIU) as their next Senior Welfare Fraud Investigator! Starting salary up to $ 63.62 /hour ( $ 132,782 /year) plus a competitive total compensation package!* The Senior Welfare Fraud Investigator is responsible for reviewing all suspected fraud referrals submitted to the Human Services Department's Special Investigations Unit (SIU), utilizing California Department of Social Services (CDSS) guidelines to identify the type of fraud or eligibility issue in question and monitoring the case until its conclusion. The Senior Investigator will also maintain oversight and control of each Welfare Fraud Investigators workload and assign new in-coming cases to members of the team accordingly. Additional responsibilities include: Entering and adjusting cases within the SIU electronic tracking system, ensuring timely completion of on-going cases Assisting investigators in developing investigative plans on assigned cases, and approving certain investigative actions such as surveillances, search warrants, and operational plans Conferring with investigators to determine the proper disposition and reviewing and approving all completed cases Liaising between Fraud Investigators, Fraud Technicians, and program Eligibility Specialists Maintaining the evidence locker and routinely completing inspections to ensure compliance with evidence code requirements Collaborating with personnel from various internal and external programs as well as outside agencies to facilitate fraud investigations Ensuring proper application of codes, laws, procedures, and regulations Directly supervising four Welfare Fraud Investigators The ideal candidate will possess: Strong caseload management and organization skills An extensive background in the preparation and service of search warrants, arrest warrants, and criminal court orders Strong familiarity with the laws of evidence and court presentation Knowledge of Human Services programs and clientele, including social factors underlying criminal behavior Experience effectively leading a team, with the ability to identify areas of improvement The ability to effectively communicate and collaborate with others, with experience applying critical thinking and problem-solving skills The ability to work in a fast-paced and ever-changing environment Emotional intelligence, political acumen, and a clear sense of SIU’s role within HSD Knowledge of and experience with relevant laws, regulations, and policies governing public assistance programs An understanding of cultural diversity and sensitivity using a lens of equity to meet the needs of people from different backgrounds and underserved communities About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $940 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Sonoma County Law Enforcement Association (SCLEA) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Senior Welfare Fraud Investigator position with the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience: Four years of recent, full-time paid experience performing responsible investigative work with public or private agency (OR) Three years of full time paid experience comparable to a Welfare Fraud Investigator II/I with the County of Sonoma. Education: Graduation from high school or possession of an acceptable General Education Development Certificate as required by the California Commission of Peace Officers Standards and Training. Possession of the knowledge and abilities listed. Normally, academic coursework in the behavioral sciences, law enforcement and the techniques of investigations would provide such and opportunity. Special Qualifications: Possession of a Specialized or Regular Basic Certificate issued by the California Commission on Peace Officers' Standards and Training OR a certificate of completion issued by an approved training institution verifying that the candidate has completed approved California P.O.S.T. courses that make the candidate eligible for award of a Specialized or Regular California P.O.S.T. Basic Certificate upon successful completion of probationary employment as a Senior Welfare Fraud Investigator. Possession of a Supervisory P.O.S.T. certificate is highly desirable. License: Possession of a valid California driver's license. Citizenship Requirement: Permanent resident aliens who wish to be employed as peace officers must apply for citizenship at least one year before application for such employment. If a permanent resident alien has not obtained citizenship within three years after application for employment or is denied citizenship he or she shall be disqualified for peace officer status. Background Requirements: Incumbents shall not have been convicted of a felony in this state or any other state or in any federal jurisdiction, or of any offense in any other state or in any federal jurisdiction, which would have been a felony if committed in this state, nor be under current formal probation supervision. Knowledge, Skills, and Abilities Thorough knowledge of: modern procedures and methods employed in Welfare Fraud detection and investigation; Welfare Fraud law; criminal attitudes and behavioral patterns and of the social factors underlying criminal behavior; the penal, evidence and civil codes and the code of civil procedure and particularly as they relate to the securing of restitution in welfare fraud matters. Considerable knowledge of: the English language; its usage, syntax and grammatical structure. Working knowledge of: the State Department of Human Services Manual of Policies and Procedures; the laws and the legal procedures to enforce payment of funds; the principles of supervision; financial record keeping. Knowledge of: the principles and techniques of supervision, motivation and training. Ability to: train subordinate investigative staff; supervise, train and evaluate the work of subordinate investigative staff; conduct effective field investigations; analyze and interpret laws relating to welfare fraud; establish and maintain effective working relationships with the general public and staff; obtain information through interview, interrogation and observation; enforce the law firmly, impartially and with tact; carry out special and general assignments requiring an organization of materials and development of procedures without direct supervision; direct and review the work of subordinates; prepare basic factual reports in both written and oral formats. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals, 12 paid holidays, and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 7/1/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Open Until Filled Salary Range: $43,000 - $56,000 General Description and Classification Standards Supervision Received: Management Analysts and Senior Management Analysts report to the Program Operations Assistant Manager/Lead, Program Operations Manager, and Program Operations Director. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. Demonstrates substantial understanding of the job requirements and applies knowledge and skills to various tasks. Senior Management Analysts require additional experience. Primary responsibilities include but are not limited to the following: • Manage a variety of federally funded contracts that include but are not limited to HOME, HOME-ARP, CDBG, CDBG-CARES Act, ESG, ESG-Cares Act, HOPWA, HOPWA-Cares Act, and manage other grant contracts as established or as assigned • Maintain a working knowledge of all grant program policies and procedures and follow these procedures as updated • Underwrite federal subsidies and provide risk analysis, project management, and project oversight for contracts in compliance with all federal rules and regulations • Assist with the preparation and review of legislation • Participate and complete assigned HUD training • Participate in desk, full onsite, or virtual monitoring of sub-recipients • Participate in quarterly sub-recipient training and provide technical assistance where needed or requested • Assist with sub-recipients performance and evaluation reports • Assist in the NOFA/evaluation process by reviewing and scoring assigned grant applications with detailed reviews and feedback for recommendation of funding • Monitor sub-recipients via IDIS, DRGR, HMIS, and other federal systems for compliance with HOPWA, ESG, CDBG, and HOME compliance triggers. Coordinate with the Office of Competitive Compliance • Work with Financial Analysts to track and manage projects and assist in tracking program income received • Assist in providing data and input for the Annual Action Plan (AAP), 5-year Consolidated Plan, Consolidated Annual Performance Evaluation Report (CAPER), and other ad hoc reports for the department • Assist in auditing previously funded and current portfolios for compliance and adherence to contract milestones/deliverables • Maintain working knowledge of security deeds, Land Use Restriction Agreements (LURA), Promissory Notes, Intercreditor Agreements, subordination agreements, and other real estate documents as required • Negotiates and prepares contracting with funded agencies within 60 days of award for various projects • Collects and analyzes data submitted by agencies to report within Oracle, SharePoint, IDIS, DRGR, HMIS, and other relevant databases to ensure accuracy Recommends corrective action • Assist in performing project/task management for large-scale/ or complex construction and direct service contracts • Review projects for applicability and level of Environmental Review required: Exempt, CENST, CEST, Environmental Assessment, or Environmental Impact Statement • Review and assess documents assembled by developers, including project descriptions, budgets, acquisition documents, Phase I and Phase II reports, work specifications, maps, photographs, and other information • Examine projects for factors including airport hazards, coastal barriers, flood plains, air quality, contamination and toxic substances, endangered species, explosive and flammable hazards, farmland protection, historic preservation, wetlands protection, noise abatement and control, sole source aquifers, and relocation plans • Work collaboratively with all divisions of DGCD • Senior Management Analysts will perform additional duties which include but are not limited to the specializations in managing all department and federal grants utilization and triggers of Section 3, Davis-Bacon, Uniform Relocation Act (URA), IDIS Flag Clearing, Project Acquisition, Project Rehabilitation, updating policies, increasing contract portfolio, tracking, and monitoring specialized information, or other applicable duties as assigned • Position will perform other duties as assigned Knowledge, Skills & Abilities • Preference will be given to candidates that can demonstrate a strong familiarity and experience with State and Federal regulations regarding grant programs, including HOPWA, CDBG, HOME, ESG, Section 8 Moderate Rehab • Knowledge of federal grant guidelines (i.e., 2 CFR Part 200, etc.) • Knowledge of government programs and funding derived from various sources, including federal, state, and local allocations. • Knowledge of municipal government administration and functions. • Excellent team-working and participation skills (“Team Player”) • Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with various stakeholders. • High energy and a passion for service and the city’s strategic direction, particularly in serving the City’s most vulnerable communities. • High emotional intelligence. • Highly industrious with a strong work ethic and a sense of urgency for action. • Integrity and humility that encourages and inspires constituents, a strong sense of judgment/business discernment. • Ability to thrive under pressure, consistently meeting expectations and commitments on tight deadlines, all while managing various tasks and relationships efficiently and meticulously. • Ability to organize and synthesize work; ability to communicate effectively, both orally and in writing; ability to maintain effective working relationships; ability to gather, analyze, and synthesize data.
Jun 14, 2024
Full Time
Posting Open Until Filled Salary Range: $43,000 - $56,000 General Description and Classification Standards Supervision Received: Management Analysts and Senior Management Analysts report to the Program Operations Assistant Manager/Lead, Program Operations Manager, and Program Operations Director. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. Demonstrates substantial understanding of the job requirements and applies knowledge and skills to various tasks. Senior Management Analysts require additional experience. Primary responsibilities include but are not limited to the following: • Manage a variety of federally funded contracts that include but are not limited to HOME, HOME-ARP, CDBG, CDBG-CARES Act, ESG, ESG-Cares Act, HOPWA, HOPWA-Cares Act, and manage other grant contracts as established or as assigned • Maintain a working knowledge of all grant program policies and procedures and follow these procedures as updated • Underwrite federal subsidies and provide risk analysis, project management, and project oversight for contracts in compliance with all federal rules and regulations • Assist with the preparation and review of legislation • Participate and complete assigned HUD training • Participate in desk, full onsite, or virtual monitoring of sub-recipients • Participate in quarterly sub-recipient training and provide technical assistance where needed or requested • Assist with sub-recipients performance and evaluation reports • Assist in the NOFA/evaluation process by reviewing and scoring assigned grant applications with detailed reviews and feedback for recommendation of funding • Monitor sub-recipients via IDIS, DRGR, HMIS, and other federal systems for compliance with HOPWA, ESG, CDBG, and HOME compliance triggers. Coordinate with the Office of Competitive Compliance • Work with Financial Analysts to track and manage projects and assist in tracking program income received • Assist in providing data and input for the Annual Action Plan (AAP), 5-year Consolidated Plan, Consolidated Annual Performance Evaluation Report (CAPER), and other ad hoc reports for the department • Assist in auditing previously funded and current portfolios for compliance and adherence to contract milestones/deliverables • Maintain working knowledge of security deeds, Land Use Restriction Agreements (LURA), Promissory Notes, Intercreditor Agreements, subordination agreements, and other real estate documents as required • Negotiates and prepares contracting with funded agencies within 60 days of award for various projects • Collects and analyzes data submitted by agencies to report within Oracle, SharePoint, IDIS, DRGR, HMIS, and other relevant databases to ensure accuracy Recommends corrective action • Assist in performing project/task management for large-scale/ or complex construction and direct service contracts • Review projects for applicability and level of Environmental Review required: Exempt, CENST, CEST, Environmental Assessment, or Environmental Impact Statement • Review and assess documents assembled by developers, including project descriptions, budgets, acquisition documents, Phase I and Phase II reports, work specifications, maps, photographs, and other information • Examine projects for factors including airport hazards, coastal barriers, flood plains, air quality, contamination and toxic substances, endangered species, explosive and flammable hazards, farmland protection, historic preservation, wetlands protection, noise abatement and control, sole source aquifers, and relocation plans • Work collaboratively with all divisions of DGCD • Senior Management Analysts will perform additional duties which include but are not limited to the specializations in managing all department and federal grants utilization and triggers of Section 3, Davis-Bacon, Uniform Relocation Act (URA), IDIS Flag Clearing, Project Acquisition, Project Rehabilitation, updating policies, increasing contract portfolio, tracking, and monitoring specialized information, or other applicable duties as assigned • Position will perform other duties as assigned Knowledge, Skills & Abilities • Preference will be given to candidates that can demonstrate a strong familiarity and experience with State and Federal regulations regarding grant programs, including HOPWA, CDBG, HOME, ESG, Section 8 Moderate Rehab • Knowledge of federal grant guidelines (i.e., 2 CFR Part 200, etc.) • Knowledge of government programs and funding derived from various sources, including federal, state, and local allocations. • Knowledge of municipal government administration and functions. • Excellent team-working and participation skills (“Team Player”) • Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with various stakeholders. • High energy and a passion for service and the city’s strategic direction, particularly in serving the City’s most vulnerable communities. • High emotional intelligence. • Highly industrious with a strong work ethic and a sense of urgency for action. • Integrity and humility that encourages and inspires constituents, a strong sense of judgment/business discernment. • Ability to thrive under pressure, consistently meeting expectations and commitments on tight deadlines, all while managing various tasks and relationships efficiently and meticulously. • Ability to organize and synthesize work; ability to communicate effectively, both orally and in writing; ability to maintain effective working relationships; ability to gather, analyze, and synthesize data.
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537455; 4/9/2024 CONTENT MANAGEMENT SYSTEM/WEB DEVELOPER Analyst Programmer- Career Information Technology Services Salary Range: $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,158/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the Senior Director of Enterprise Applications, the incumbent serves as the primary technical analyst and programmer for IT Service Management system ServiceNow. Additionally, the incumbent provides secondary support for the university web content management system Drupal, and the MyCalStateLA SharePoint portal. The incumbent determines project requirements, prepares project plans, determines project priorities, and ensures that projects remain on schedule. The incumbent populates, documents, and maintains the campus website and Portal, establishes data access security profiles, develops backup procedures for data applications, and maintains an audit trail of security maintenance activity. The incumbent assists with web accessibility report administration, web accessibility testing, and the resolution of web accessibility issues. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university, preferably in computer science or business, or equivalent training and applied experience. Five years of progressively responsible programming experience performing design, analysis, development, implementation, integration, and maintenance of web server software such as Drupal Content Management System, SharePoint. Five years technical knowledge and working experience utilizing tools such as HTML, HTML 5, CSS, .NET, Visual Studio, XML, Java Script, FTP, Telnet, web browsers, and web page design. Five years of technical experience using Microsoft application development tools such as ASP and ASPX. Experience with ServiceNow administration and development and technical experience with application development tools such as MS Visual Studio and JDeveloper. The incumbent must have working knowledge of systems development life cycle and expertise in applying structured systems design and development techniques. The incumbent must have demonstrable skills in problem resolution, data gathering, requirements definition, analysis, and design; excellent verbal communication skills; and project management skills including planning, development, installation, implementation, and upgrade of system components. The incumbent must have the ability to prepare written documentation, including college-level writing and grammatical skills; perform simultaneous tasks without degradation in work integrity; conceptualize the campus organization and interpret requirements for portal, ITSM, and web services; and to prioritize and re-prioritize project tasks as required by changing circumstances. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Progressively responsible programming experience in web server software in a higher education environment. Experience using Digital Dashboard products to deliver data and reports. Demonstrable working knowledge of proprietary RDMS, such as Oracle using PL/SQL and Microsoft MS SQL. Demonstrable working technical knowledge of Internet-based LAN and WAN networks. Experience with content management and business intelligence systems within a higher education environment. 5 years of ServiceNow administration and development experience. Closing Date : Review of applications will begin on April 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Job No: 537455; 4/9/2024 CONTENT MANAGEMENT SYSTEM/WEB DEVELOPER Analyst Programmer- Career Information Technology Services Salary Range: $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,158/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the Senior Director of Enterprise Applications, the incumbent serves as the primary technical analyst and programmer for IT Service Management system ServiceNow. Additionally, the incumbent provides secondary support for the university web content management system Drupal, and the MyCalStateLA SharePoint portal. The incumbent determines project requirements, prepares project plans, determines project priorities, and ensures that projects remain on schedule. The incumbent populates, documents, and maintains the campus website and Portal, establishes data access security profiles, develops backup procedures for data applications, and maintains an audit trail of security maintenance activity. The incumbent assists with web accessibility report administration, web accessibility testing, and the resolution of web accessibility issues. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university, preferably in computer science or business, or equivalent training and applied experience. Five years of progressively responsible programming experience performing design, analysis, development, implementation, integration, and maintenance of web server software such as Drupal Content Management System, SharePoint. Five years technical knowledge and working experience utilizing tools such as HTML, HTML 5, CSS, .NET, Visual Studio, XML, Java Script, FTP, Telnet, web browsers, and web page design. Five years of technical experience using Microsoft application development tools such as ASP and ASPX. Experience with ServiceNow administration and development and technical experience with application development tools such as MS Visual Studio and JDeveloper. The incumbent must have working knowledge of systems development life cycle and expertise in applying structured systems design and development techniques. The incumbent must have demonstrable skills in problem resolution, data gathering, requirements definition, analysis, and design; excellent verbal communication skills; and project management skills including planning, development, installation, implementation, and upgrade of system components. The incumbent must have the ability to prepare written documentation, including college-level writing and grammatical skills; perform simultaneous tasks without degradation in work integrity; conceptualize the campus organization and interpret requirements for portal, ITSM, and web services; and to prioritize and re-prioritize project tasks as required by changing circumstances. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Progressively responsible programming experience in web server software in a higher education environment. Experience using Digital Dashboard products to deliver data and reports. Demonstrable working knowledge of proprietary RDMS, such as Oracle using PL/SQL and Microsoft MS SQL. Demonstrable working technical knowledge of Internet-based LAN and WAN networks. Experience with content management and business intelligence systems within a higher education environment. 5 years of ServiceNow administration and development experience. Closing Date : Review of applications will begin on April 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Associate Vice Provost for Undergraduate Advising and Success, with input from the Managing Director of the Exploratory and College of Professional and Global Education (CPGE) Student Success Centers, the Advising Support Coordinator organizes and performs a variety of complex administrative duties in direct support of the AVP and the Exploratory and CPGE SSCs, the day-to-day operations of the Undergraduate Advising and Success unit, and the Exploratory, CPGE SSCs, and managing internal and external processes of the office. The incumbent performs duties independently and under limited supervision to achieve specified outcomes. They also provides administrative and analytical support as well as manage projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with direction, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The incumbent serves as a UAS liaison to all campus offices and works collaboratively and effectively to establish and maintain working relationships within a diverse environment. Key Responsibilities Manages and coordinates all projects that are given by the AVP. The incumbent is the main contact, coordinator, lead, and works closely with campus constituents for projects supporting the UAS unit. Trains unit users on systems used for budget tracking and workload reconciliation and develops training materials as needed. Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, process mapping, and workflow design. Creates and maintains division DocuSign templates and forms. With the budget analyst, manage the contract and procurement process for the unit. Maintains list of staff office hours; maintains the AVP and Managing Director’s schedules. Refers student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions to appropriate staff person. Files documents and records, especially those related to student advising and general function of the Success Center; photocopies and prepares documents for distribution. With the budget analyst, manages various payment and salary reimbursement processes. Manages and coordinates the logistics for meeting preparation and follow-up assignments. Provides support in ensuring the Senior Director’s time is utilized efficiently and effectively by monitoring activities and calendar. Oversees day-to-day office operations and manages incoming calls to the main UAS office. Maintains the UAS website and social media. Knowledge, Skills & Abilities Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to effectively present ideas and concepts in written or presentation format. Excellent written and oral communication skills Excellent interpersonal skills to work effectively with diverse constituents. Ability to work with individuals at all levels in the organization and strong relationship building skills. Critical thinking and problem-solving skills Ability to investigate and analyze problems having broad administrative impact. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent policies, procedures, laws, and regulations and present recommendations or information to individuals or groups in a persuasive manner. Ability to work effectively with culturally and ethnically diverse populations as well as low-income and first-generation students. Required Qualifications A bachelor's degree and/or equivalent training. Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s Degree in related field. Three years of relevant work experience performing similar functions Experience working in higher education or the California State University system. Experience working with business intelligence software and workflow management tools. Demonstrated experience of CMS/PeopleSoft and EAB Navigate/Spartan Connect. Demonstrated experience composing correspondence and reports. Experience working in student services environment in higher education. Demonstrated experience working effectively with culturally and ethnically diverse populations as well as low-income and first-generation college students. One year of experience in an office environment. Compensation Classification: Administrative Analyst/Specialist - Exempt I Anticipated Hiring Range: $4,441/month - $5,014/month CSU Salary Range: $4,170/month - $7,545/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Application screening date has been extended to March 26, 2024. This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: