CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description Support operating policies, standards and best practices that ensure high integrity enterprise spatial and attribute data for optimal use of GIS capacity. This includes support of Enterprise Data Provisioning, support of GIS Web Development, GIS Web Application components and new technologies. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities • Maintain the GIS Spatial Database containing Surface Water & Sewers Infrastructure, editing assets within the spatial database and ensure proper integration to the Maximo Asset Management system. • Support Python code used for Gopher State One Call automation, and other applications. • Assist with Maximo/GIS asset management Reporting and Analysis as needed. • Maintain and coordinate enterprise data resources • Assist departments in their documentation of their business processes, technology assessment and with migrating departmental business applications and technology needs to an enterprise City business. • Support and assist departments in the implementation of business technology solutions by delivering strategic GIS technology application. • Provide Customer support of the ArcGIS and ArcGIS Pro application desktop suite • Working with GPS units and workflows to assist in the capture of infrastructure locations. • Responsible for the creation of training plans, including schedules, preparing training materials, conducting monthly user group training meetings and developing the web site for user referral • Monitor enterprise data management and data stewardship program. • Perform web content publication of materials used by the GIS User community and provide support for the City's Enterprise GIS web applications. • Provide assistance to customers with moderately complex GIS analysis services. • Serve as project manager on simple to moderately complex GIS projects, including creating custom maps, project plans, budgets, schedules and managing the project. • Provide day-to-day support to customers that request services in person and electronically. Working Conditions: Office setting with some field work and daily exposure to computers. Some field work required. Required Qualifications Minimum Qualifications : Bachelor's Degree in Cartography, Geography, Computer Science, Landscape Architecture, a closely related field or equivalent. Minimum Experience : Three years of experience applying GIS technology. Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities • Knowledge of ERSI technology including ERSI-ARCSDE data base management software tools. • Knowledge of geo-processing, cartographic design and cartographic principles and procedures. • Knowledge of data conversion, translation and transfer techniques. • Python Programming experience. • Familiarity working with ArcGIS Online and FieldMaps. • Knowledge of the principles and techniques of work planning, scheduling, measurement and reporting. • Knowledge of municipal government, the activities and process involved in the delivery of city services. • Ability to establish effective business and working relationships and communicate effectively, both orally and in writing. • Ability to lead, manage, organize, and implement programs with diverse staff and multiple departments. • Good analytical, coordination, research and problem-solving skills. • Ability to read construction project plans sets describing new & removed Surface Water & Sewer assets. • Working knowledge of Reporting tools and creating complex queries for data extraction. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 9/30/2024 11:59 PM Central
Sep 17, 2024
Full Time
Position Description Support operating policies, standards and best practices that ensure high integrity enterprise spatial and attribute data for optimal use of GIS capacity. This includes support of Enterprise Data Provisioning, support of GIS Web Development, GIS Web Application components and new technologies. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities • Maintain the GIS Spatial Database containing Surface Water & Sewers Infrastructure, editing assets within the spatial database and ensure proper integration to the Maximo Asset Management system. • Support Python code used for Gopher State One Call automation, and other applications. • Assist with Maximo/GIS asset management Reporting and Analysis as needed. • Maintain and coordinate enterprise data resources • Assist departments in their documentation of their business processes, technology assessment and with migrating departmental business applications and technology needs to an enterprise City business. • Support and assist departments in the implementation of business technology solutions by delivering strategic GIS technology application. • Provide Customer support of the ArcGIS and ArcGIS Pro application desktop suite • Working with GPS units and workflows to assist in the capture of infrastructure locations. • Responsible for the creation of training plans, including schedules, preparing training materials, conducting monthly user group training meetings and developing the web site for user referral • Monitor enterprise data management and data stewardship program. • Perform web content publication of materials used by the GIS User community and provide support for the City's Enterprise GIS web applications. • Provide assistance to customers with moderately complex GIS analysis services. • Serve as project manager on simple to moderately complex GIS projects, including creating custom maps, project plans, budgets, schedules and managing the project. • Provide day-to-day support to customers that request services in person and electronically. Working Conditions: Office setting with some field work and daily exposure to computers. Some field work required. Required Qualifications Minimum Qualifications : Bachelor's Degree in Cartography, Geography, Computer Science, Landscape Architecture, a closely related field or equivalent. Minimum Experience : Three years of experience applying GIS technology. Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/professional-employees/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities • Knowledge of ERSI technology including ERSI-ARCSDE data base management software tools. • Knowledge of geo-processing, cartographic design and cartographic principles and procedures. • Knowledge of data conversion, translation and transfer techniques. • Python Programming experience. • Familiarity working with ArcGIS Online and FieldMaps. • Knowledge of the principles and techniques of work planning, scheduling, measurement and reporting. • Knowledge of municipal government, the activities and process involved in the delivery of city services. • Ability to establish effective business and working relationships and communicate effectively, both orally and in writing. • Ability to lead, manage, organize, and implement programs with diverse staff and multiple departments. • Good analytical, coordination, research and problem-solving skills. • Ability to read construction project plans sets describing new & removed Surface Water & Sewer assets. • Working knowledge of Reporting tools and creating complex queries for data extraction. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 9/30/2024 11:59 PM Central
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description The City of Temecula Information Technology and Support Services Department seeks a motivated, customer service-oriented individual to fill the role of IT Specialist II. The position will perform a variety of complex professional and technical work in support of the City’s help desk and infrastructure operations. The incumbent will support City staff in their use of desktop computers, software, security systems, and other related technologies. Duties will include troubleshooting and resolving of technical issues over the phone or in person, as well as the installation, setup, and configuration of computers, hardware, software, and peripheral devices. The ideal candidate is committed to excellent customer service and is comfortable working both independently and as part of a high-functioning team. Strong candidates will have a growth mindset, a broad understanding of IT best practices, and knowledge of a wide variety of IT systems, including Microsoft operating systems, Active Directory, Microsoft 365, and other related technologies. DEFINITION Under general supervision, performs varied technical and analytical assignments involving the operation, maintenance and upgrading of computer hardware, software, and Information Technology (IT) related systems. DISTINGUISHING CHARACTERISTICS The Information Technology Specialist II is the Journey level classification in the Information Technology series. The employee is responsible for performing a wide range of technical information support functions, including installation, upgrade and maintenance tasks. The Information Technology Specialist II is distinguished from the Information Technology Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Information Technology/Support Services or his/her designee. No supervision exercised. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Installs and maintains the use of information systems, ensuring that systems meet users' needs; evaluates hardware and software problems with staff Citywide; investigates and resolves problems and issues; monitors systems activity and performance Works with outside vendors to identify and correct causes of hardware, and operating systems software issues; performs changes and enhancements to IT systems Participates in developing and implementing standard policies and procedures for operations and security activities; recommends procedural changes to improve systems operations, minimize risks and ensure hardware and software integrity Tests new equipment and software programs to determine compatibility with current equipment and standards Assists users in identifying and meeting their automation needs and developing alternative solutions; reviews and recommends new or modified programs, systems and upgrades and participate in the development or enhancement of IT systems Participates in the planning for new systems expansion by providing specifications and data related to increased loads, and schedules operating systems and applications software updates Participates in the archival and off-site storage of program and data files as prescribed by regulations and departmental practices; maintains a retention schedule log of all archived and stored data; destroys data as prescribed by documentation retention standards Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Infrastructure Duties: Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the City IT infrastructure including servers, SAN, storage, switches, firewalls, security systems, archive devices, redundant power systems, and related networking devices and connections Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the end-user IT infrastructure including desktop computers, clients, operating systems, productivity software, printers, displays, other input and output devices, and all related peripherals Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the telecommunication, internet and intra-network communications including telephone service, ISPs, WiFi, fiber, Ethernet, wireless, VPNs, mobile devices, and all other communication methods between devices, users and facilities Participates in the technical support of the City IT infrastructure through monitoring, preventative maintenance, testing, end-user support, service calls and research Participates in the implementation of end-user training, policies, procedures, manuals, documentation, test guidelines, maintenance schedules, change management and inventory control Assists in the procurement of infrastructure related equipment, upgrades, services and support Assists in maintaining databases related to the City's infrastructure Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of related course work or equivalent certification in area of operations within Information Technology department, and two (2) years of increasingly responsible experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Information Technology systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Methods and techniques used in the installation, administration, and maintenance of IT systems related to area(s) of assignment Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Organizational structure and business processes Research and report writing practices Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including personal computer hardware, software, and testing devices Operate a motor vehicle in a safe manner Ability to: Effectively apply technical knowledge of automated systems, hardware, and software in the assistance and support of users Analyze and define user problems and requirements of IT systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Prepare work records and reports Communicate clearly and effectively, both orally and in writing Interface with users on a non-technical level to troubleshoot and research solutions to computer problems and to distinguish between hardware and software errors Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to work to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks and lifts and moves records and documents, and information technology hardware weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; learn and apply new information or skills; and interact with staff, contractors, and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. Occasional driving is required to different City facilities to install, troubleshoot, repair, or upgrade hardware and software. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Information Technology/Support Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Non-Management Confidential Employees Non-management confidential employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Confidential employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Confidential Employee Cost-Sharing: Non-Management confidential employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 10/6/2024 11:59 PM Pacific
Sep 13, 2024
Full Time
The City of Temecula is an Equal Opportunity Employer. Position Description The City of Temecula Information Technology and Support Services Department seeks a motivated, customer service-oriented individual to fill the role of IT Specialist II. The position will perform a variety of complex professional and technical work in support of the City’s help desk and infrastructure operations. The incumbent will support City staff in their use of desktop computers, software, security systems, and other related technologies. Duties will include troubleshooting and resolving of technical issues over the phone or in person, as well as the installation, setup, and configuration of computers, hardware, software, and peripheral devices. The ideal candidate is committed to excellent customer service and is comfortable working both independently and as part of a high-functioning team. Strong candidates will have a growth mindset, a broad understanding of IT best practices, and knowledge of a wide variety of IT systems, including Microsoft operating systems, Active Directory, Microsoft 365, and other related technologies. DEFINITION Under general supervision, performs varied technical and analytical assignments involving the operation, maintenance and upgrading of computer hardware, software, and Information Technology (IT) related systems. DISTINGUISHING CHARACTERISTICS The Information Technology Specialist II is the Journey level classification in the Information Technology series. The employee is responsible for performing a wide range of technical information support functions, including installation, upgrade and maintenance tasks. The Information Technology Specialist II is distinguished from the Information Technology Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Information Technology/Support Services or his/her designee. No supervision exercised. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Installs and maintains the use of information systems, ensuring that systems meet users' needs; evaluates hardware and software problems with staff Citywide; investigates and resolves problems and issues; monitors systems activity and performance Works with outside vendors to identify and correct causes of hardware, and operating systems software issues; performs changes and enhancements to IT systems Participates in developing and implementing standard policies and procedures for operations and security activities; recommends procedural changes to improve systems operations, minimize risks and ensure hardware and software integrity Tests new equipment and software programs to determine compatibility with current equipment and standards Assists users in identifying and meeting their automation needs and developing alternative solutions; reviews and recommends new or modified programs, systems and upgrades and participate in the development or enhancement of IT systems Participates in the planning for new systems expansion by providing specifications and data related to increased loads, and schedules operating systems and applications software updates Participates in the archival and off-site storage of program and data files as prescribed by regulations and departmental practices; maintains a retention schedule log of all archived and stored data; destroys data as prescribed by documentation retention standards Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Infrastructure Duties: Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the City IT infrastructure including servers, SAN, storage, switches, firewalls, security systems, archive devices, redundant power systems, and related networking devices and connections Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the end-user IT infrastructure including desktop computers, clients, operating systems, productivity software, printers, displays, other input and output devices, and all related peripherals Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the telecommunication, internet and intra-network communications including telephone service, ISPs, WiFi, fiber, Ethernet, wireless, VPNs, mobile devices, and all other communication methods between devices, users and facilities Participates in the technical support of the City IT infrastructure through monitoring, preventative maintenance, testing, end-user support, service calls and research Participates in the implementation of end-user training, policies, procedures, manuals, documentation, test guidelines, maintenance schedules, change management and inventory control Assists in the procurement of infrastructure related equipment, upgrades, services and support Assists in maintaining databases related to the City's infrastructure Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of related course work or equivalent certification in area of operations within Information Technology department, and two (2) years of increasingly responsible experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Information Technology systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Methods and techniques used in the installation, administration, and maintenance of IT systems related to area(s) of assignment Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Organizational structure and business processes Research and report writing practices Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including personal computer hardware, software, and testing devices Operate a motor vehicle in a safe manner Ability to: Effectively apply technical knowledge of automated systems, hardware, and software in the assistance and support of users Analyze and define user problems and requirements of IT systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Prepare work records and reports Communicate clearly and effectively, both orally and in writing Interface with users on a non-technical level to troubleshoot and research solutions to computer problems and to distinguish between hardware and software errors Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to work to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks and lifts and moves records and documents, and information technology hardware weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; learn and apply new information or skills; and interact with staff, contractors, and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. Occasional driving is required to different City facilities to install, troubleshoot, repair, or upgrade hardware and software. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Information Technology/Support Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Non-Management Confidential Employees Non-management confidential employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Confidential employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Confidential Employee Cost-Sharing: Non-Management confidential employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 10/6/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 23, 2024
Working Title Digital Marketing Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,180.00 - $6,866.00 Per Month ($74,160 - $82,392 Annually) Salary is commensurate with experience. Position Summary The digital marketing specialist reports to the Director of Marketing and Communications as a member of the marketing team. The specialist provides lead work for dynamic features and forms on the CPaGE website, management of the marketing automation platform, integrating customer relationship management (CRM), marketing automation and email marketing, and management and reporting of marketing analytics, including GA4. The digital marketing specialist works closely with the CPaGE web designer and Information Technology Services (ITS) to ensure web functionality is current and in compliance with all SF State and CSU policies. The specialist works closely with ITS and the CPaGE business analyst to ensure seamless integration of Campus Solutions and other databases with the website. Position Information Marketing Automation Platform Management Collaborates with content specialist to manage email nurture campaigns and timely enrollment emails. Creates campaigns, tags, engagement programs, forms, dynamic content, segmented lists and automations. Works closely with business analyst and/or CRM administrator to connect prospects to enrollees. Research improvements in marketing automation platform application at CPaGE. Manages all prospect lists, including importing prospects from forms, digital advertising and other external sources. Website Content Creates dynamic website architecture and implements new user features in accordance with best practices. Integrates current and emerging web applications into website design. Creates forms using advanced features in Qualtrics and/or other relevant software. Works with leadership team as needed to enhance website functionality in accordance with college’s tactical decisions and strategic goals. Collaborates with ITS and Academic Technology (AT) to ensure CPaGE compliance with University and CSU IT policies and procedures. Analytics Management and Reporting Builds/manages custom reports and dashboards (GA4, Engagement Studio, Looker Studio, etc.). Creates reports for stakeholders to assess enrollment and marketing strategies. Provides input and consultation to marketing and other teams around leveraging analytics and emerging technologies. Collaborate with business analyst on student information system queries. Collaborates with external marketing agencies/vendors on reporting. Other Duties as Assigned Minimum Qualifications To enter this classification, a foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor’s degree in business, computer science, or related fields Knowledge of higher education enrollment and student information systems (Campus Solutions, Slate, Cal State Apply, preferable) Experience working collaboratively with various departments and stakeholders Core Competencies - embody the following competencies: CRM and marketing automation platform administration experience (e.g., Salesforce, SFMC) Experience in dynamic web production and information design and delivery Demonstrated ability to create, maintain and improve dynamic (database-driven) websites Experience with current versions of HTML and its derivatives Ability to request appropriate queries and pull data for website, mailing lists and reports Demonstrated experience managing data collection and website traffic analysis tools (GA4, GTM) and preparing reporting dashboards such as Looker Studio Excellent attention to detail, organization and project management skills Effective oral, written and nonverbal communication skills Experience supporting lead-generation marketing campaigns, preferably in higher education The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment Environmental/Physical/Special This position requires working in the office a minimum of three days a week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Air Conditioning/Refrigeration Mechanic SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Mechanical Maintenance Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 7:00am - 3:30pm Anticipated Hiring Range $6,787.00 - 6,850.00 Per Month ($81,444.00 - 82,200.00 annually) Salary is commensurate with experience. Position Summary Under general supervision, incumbents operate, maintain, repair and inspect heating, ventilating, air conditioning, refrigeration and water systems and equipment; test, adjust, and calibrate boiler and air conditioning machinery and mechanical, electrical, pneumatic, and/or microprocessor control instruments; test and chemically treat boiler, condenser, and cooling tower water and water from other systems; maintain, inspect, diagnose and make emergency repairs to steam, natural gas, water, refrigerant, compressed air and vacuum systems; regularly use features of building automation systems to diagnose and troubleshoot problems in the HVAC systems while optimizing energy usage; monitor building automation systems data and adjust system accordingly; respond to service requests to adjust air flow, temperature and humidity balances for individual rooms, building areas or buildings; maintain swimming pools; maintain logs of maintenance and repairs using manual and computerized recordkeeping systems; and may instruct and lead semi-skilled or unskilled assistants. Incumbents also repair and replace bearings, shafts, seals, rings and electrical wiring and install central system parts, gauges, valves and pipes which requires the application of journey-level skills in one or more of the applicable trades. Additionally, incumbents may rotate through various shift assignments at stations either in a central plant or in the utilities centers. Position Information Performs heating, ventilation, air conditioning (HVAC) and refrigeration preventive maintenance as following: Under limited supervision from the Chief Engineer and/or Supervising BSE, incumbents install, modify and adjust computer-based heating, ventilation and air conditioning equipment, refrigeration systems, chillers and cooling towers. Troubleshoot, designs and modify air condition and refrigeration systems. Repair and maintain individual hardware and software component of applicable systems; perform major and minor overhauls, which include disassembling and Inspecting of all parts. Diagnose and troubleshoot system problems and correct as necessary for optimizing energy use; will serve as the department specialist on air conditioning and refrigeration systems and train other on the troubleshooting, overhaul, repair, calibration, and testing these systems. Lubricates, cleans, prepares and paints mechanical system. Supports, maintains and assists to design of air conditioning systems, applicable to existing and new campus wide buildings. Completes scheduled maintenance tasks of cleaning/replacing filters, calibration of controls and functional tests to ensure operation of equipment and repairs as following: Operates, maintains, repairs and inspects heating, ventilating air conditioning, refrigeration and water systems and equipment. Maintains, inspects, diagnose, and makes emergency repairs to air conditioning and refrigeration systems. Maintains logs of maintenance and repairs using manual and computerized recordkeeping systems. Instruct and leads semi-skilled or unskilled assistants. Repairs and replaces bearing, shafts, seals, rings, and electrical wiring and Install central system parts, gauges, valves, pipes which require the application of journey-level-skills in one or more go the applicable trades. Responds to service request to diagnose, adjust and repair systems for individual rooms, building areas or building in response to occupant or program needs. Adheres and follows the safety codes and regulations related to the installation and operation of refrigeration and air conditioning systems. Unlocks and secures facility areas to access equipment and items to be repaired and/ or maintained. Responds promptly to and assists with urgent needs in order to prevent Inquiry, damage or further incident. Maintains clean work areas, tools, equipment and associated structures. Follows safe work practices when performing work. Uses protective equipment, as required, for personal safety. Other duties as assigned. Minimum Qualifications Knowledge : Work requires thorough knowledge of the theory and operation of major types of refrigeration and air conditioning equipment and of the materials, equipment and techniques used in the repair and maintenance of such equipment; and working knowledge of electrical voltage, plumbing refrigeration, electrical and plumbing codes, thermodynamics and automated energy/environmental management systems. Abilities : In addition to the abilities required of a Building Service Engineer, the Air Conditioning/Refrigeration Mechanic must be able to use judgment and discretion in determining the methods and priorities of work orders; perform skilled electrical and plumbing work; diagnose and repair major malfunctions in the complex multi-zone air conditioning systems; devise and control air distribution efficiently with maximum comfort; and diagnose and repair the full range of refrigeration equipment including centrifugal and absorber equipment and/or screw, scroll and reciprocating refrigeration equipment. Experience : These abilities normally would be acquired through progressively responsible experience in the installation, adjustment, maintenance and repair of commercial and domestic refrigeration and air conditioning systems involving modulatory and safety controls, thermostats, humidifiers and duct stats as well as one year of experience in the installation and repair of central multi-zone air conditioning systems. In addition, journey-level skill equivalent to that acquired through the completion of a refrigeration or air conditioning mechanic’s apprenticeship program is required. Special Requirements : Incumbents typically must possess certification in the use of refrigerants. Preferred Qualifications Achievement of journey-level skills acquired through completion of an applicable apprenticeship program. Environmental/Physical/Special Requires Universal Certification from the Environmental Protection Agency 40 in the use and disposal of compressed refrigerants. Must possess a valid non-restricted California Driver’s License; comply with the Defensive Driver’s Training program requirements if a vehicle is used on official business. Must be able to accommodate a work schedule that vanes according to operational needs and may include evening and weekend hours, or work on holiday. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Expected to wear distinctive clothing and safety shoes provided by the University at all times when in pay status. The times listed below represent averages, and can vary widely from day to day. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Air Conditioning/Refrigeration Mechanic SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Mechanical Maintenance Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 7:00am - 3:30pm Anticipated Hiring Range $6,787.00 - 6,850.00 Per Month ($81,444.00 - 82,200.00 annually) Salary is commensurate with experience. Position Summary Under general supervision, incumbents operate, maintain, repair and inspect heating, ventilating, air conditioning, refrigeration and water systems and equipment; test, adjust, and calibrate boiler and air conditioning machinery and mechanical, electrical, pneumatic, and/or microprocessor control instruments; test and chemically treat boiler, condenser, and cooling tower water and water from other systems; maintain, inspect, diagnose and make emergency repairs to steam, natural gas, water, refrigerant, compressed air and vacuum systems; regularly use features of building automation systems to diagnose and troubleshoot problems in the HVAC systems while optimizing energy usage; monitor building automation systems data and adjust system accordingly; respond to service requests to adjust air flow, temperature and humidity balances for individual rooms, building areas or buildings; maintain swimming pools; maintain logs of maintenance and repairs using manual and computerized recordkeeping systems; and may instruct and lead semi-skilled or unskilled assistants. Incumbents also repair and replace bearings, shafts, seals, rings and electrical wiring and install central system parts, gauges, valves and pipes which requires the application of journey-level skills in one or more of the applicable trades. Additionally, incumbents may rotate through various shift assignments at stations either in a central plant or in the utilities centers. Position Information Performs heating, ventilation, air conditioning (HVAC) and refrigeration preventive maintenance as following: Under limited supervision from the Chief Engineer and/or Supervising BSE, incumbents install, modify and adjust computer-based heating, ventilation and air conditioning equipment, refrigeration systems, chillers and cooling towers. Troubleshoot, designs and modify air condition and refrigeration systems. Repair and maintain individual hardware and software component of applicable systems; perform major and minor overhauls, which include disassembling and Inspecting of all parts. Diagnose and troubleshoot system problems and correct as necessary for optimizing energy use; will serve as the department specialist on air conditioning and refrigeration systems and train other on the troubleshooting, overhaul, repair, calibration, and testing these systems. Lubricates, cleans, prepares and paints mechanical system. Supports, maintains and assists to design of air conditioning systems, applicable to existing and new campus wide buildings. Completes scheduled maintenance tasks of cleaning/replacing filters, calibration of controls and functional tests to ensure operation of equipment and repairs as following: Operates, maintains, repairs and inspects heating, ventilating air conditioning, refrigeration and water systems and equipment. Maintains, inspects, diagnose, and makes emergency repairs to air conditioning and refrigeration systems. Maintains logs of maintenance and repairs using manual and computerized recordkeeping systems. Instruct and leads semi-skilled or unskilled assistants. Repairs and replaces bearing, shafts, seals, rings, and electrical wiring and Install central system parts, gauges, valves, pipes which require the application of journey-level-skills in one or more go the applicable trades. Responds to service request to diagnose, adjust and repair systems for individual rooms, building areas or building in response to occupant or program needs. Adheres and follows the safety codes and regulations related to the installation and operation of refrigeration and air conditioning systems. Unlocks and secures facility areas to access equipment and items to be repaired and/ or maintained. Responds promptly to and assists with urgent needs in order to prevent Inquiry, damage or further incident. Maintains clean work areas, tools, equipment and associated structures. Follows safe work practices when performing work. Uses protective equipment, as required, for personal safety. Other duties as assigned. Minimum Qualifications Knowledge : Work requires thorough knowledge of the theory and operation of major types of refrigeration and air conditioning equipment and of the materials, equipment and techniques used in the repair and maintenance of such equipment; and working knowledge of electrical voltage, plumbing refrigeration, electrical and plumbing codes, thermodynamics and automated energy/environmental management systems. Abilities : In addition to the abilities required of a Building Service Engineer, the Air Conditioning/Refrigeration Mechanic must be able to use judgment and discretion in determining the methods and priorities of work orders; perform skilled electrical and plumbing work; diagnose and repair major malfunctions in the complex multi-zone air conditioning systems; devise and control air distribution efficiently with maximum comfort; and diagnose and repair the full range of refrigeration equipment including centrifugal and absorber equipment and/or screw, scroll and reciprocating refrigeration equipment. Experience : These abilities normally would be acquired through progressively responsible experience in the installation, adjustment, maintenance and repair of commercial and domestic refrigeration and air conditioning systems involving modulatory and safety controls, thermostats, humidifiers and duct stats as well as one year of experience in the installation and repair of central multi-zone air conditioning systems. In addition, journey-level skill equivalent to that acquired through the completion of a refrigeration or air conditioning mechanic’s apprenticeship program is required. Special Requirements : Incumbents typically must possess certification in the use of refrigerants. Preferred Qualifications Achievement of journey-level skills acquired through completion of an applicable apprenticeship program. Environmental/Physical/Special Requires Universal Certification from the Environmental Protection Agency 40 in the use and disposal of compressed refrigerants. Must possess a valid non-restricted California Driver’s License; comply with the Defensive Driver’s Training program requirements if a vehicle is used on official business. Must be able to accommodate a work schedule that vanes according to operational needs and may include evening and weekend hours, or work on holiday. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Expected to wear distinctive clothing and safety shoes provided by the University at all times when in pay status. The times listed below represent averages, and can vary widely from day to day. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 12 2024 Pacific Daylight Time Applications close: Closing Date/Time: