City of San Jose
United States, California, San Jose
Jul 19, 2024
Full Time
The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and several high-hazard occupancies. For additional information visit sjfd.org . Click here for information on the SJFD Department. Click here for the California Equal Pay Act Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers . The San José Fire Department (SJFD) is seeking to fill two Analyst I/II positions in the Bureau of Administrative Services, Fiscal unit. User Fee Programs and Revenue Management Analyst I/II (Accounts Receivable): The Bureau of Administrative Services is seeking an enthusiastic and creative candidate interested in the unique opportunity to coordinate and lead the development of the Fire Department's User Fee Programs. The User Fee Program and Revenue Management Analyst position will have the responsibility of designing, developing, implementing, and monitoring the Fire Department's newly established Ambulance Transport Services fee program. This fast-paced and collaborative position will serve as the primary point-of-contact between various key stakeholders such as the Department's Emergency Medical Services (EMS) Division staff members, ambulance transport service providers, third-party billing and collection providers, and external federal organizations such as Medicare/Medi-Cal. This position will also support the Department's Revenue Management functions through generating reports for monitoring and forecasting revenue trends throughout the year. This analyst position presents an opportunity to also serve as a key contributor throughout various budgetary processes, program analytics, developing and tracking key performance indicators, and maintain a close collaborative relationship with the City Manager's Budget Office and City Attorney's Office during annual technical updates to the Fire Department's Fees and Charges Schedule, and City Ordinance. Fiscal Analyst I/II (Accounts Payable): The Bureau of Administrative Services is seeking a driven innovator looking for an exciting opportunity to play a vital role in supporting the Fire Department's 855 sworn and civilian personnel. This analyst position will have the responsibility of facilitating many critical administrative functions such as serving as the point of contact for all Fire Department travel requests and reimbursements, as well as providing budgetary support to the Bureau of Field Operations and Special Ops Programs. The ideal candidate will bring their creativity in championing efforts to refine and implement an elevated customer experience for the Fire Department through process innovation and streamlining workflows within the Accounts Payable Unit. Additionally, this position will provide oversight to the Accounts Payable team consisting of one Principal Account Clerk and one Senior Account Clerk. In addition to the salary, employees in the Analyst I/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. The salary range(s) for these classifications are: Analyst I $84,718.40 - $102,960.00 (pensionable) $88,954.32 - $108,108.00 ( including non-pensionable ) Analyst II $92,456.00 - $112,361.60 (pensionable) $97,078.80 - $117,979.68 ( including non-pensionable ) Education: A bachelor's degree from an accredited college or university. Experience: Analyst I- None. Analyst II- Two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources. Acceptable Substitutions: Additional years of experience in a position comparable to the Staff Specialist with the City of San Jose in areas such asbudget, finance, grant administration, organizational analysis, general administration, or human resources may be substituted for the education requirement on a year for year basis.The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. Selection Process The selection process will consist of an evaluation of the applicant's
training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process may consist of one or more interviews. If you have questions about the duties of these positions, the selection or hiring processes, please contact Laura Black at laura.black@sanjoseca.gov. The application deadline is Wednesday, July 31, 2024, at 11:59 PM .