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Job Description
Announcement Number: 52257 Open to all qualified persons. Posted 08/19/2025 Close Date: 09/02/2025
Recruiter:
DARRELL MORLAN
Phone: (775)684-0126
Email: darrell.morlan@admin.nv.gov Applications accepted for another 12 Days 1 Hrs 33 Mins
The Position
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.
The Governor's Technology Office (GTO) is looking for an experienced IT Technician 6. This position is within the Client Services Division located in Carson City. The ideal incumbent will have demonstrable technical abilities with Windows OS, computer hardware and providing excellent customer service. The position's primary responsibilities include installing, configuring, deploying, monitoring, troubleshooting, and maintaining computers, mobile devices, peripherals, access points and servicing video conference devices throughout the State of Nevada. This position provides end user support and may deal with key stakeholders so communicating clearly and effectively while providing customer support in a timely and professional manner is essential. Travel is likely required when remote control tools or phone calls cannot solve the problem.***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Working evenings, weekends and/or holidays is required. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. Additional Position Criteria This position requires certification in NCJIS/NCIC within 6 months of employment and recertification every 2 years for continued employment. Certification will be conducted by the Division. Microsoft 365 Help Desk Ticketing Software Windows Operating Systems The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
The following additional questions are part of this Recruitment
1) Describe experience in troubleshooting, repairing, upgrading, configuring, and installing computer hardware and software in an Enterprise environment.
2) Describe your experience assisting staff in off-site locations using remote control software. Include the software used and where you obtained this experience.
3) Describe your experience in troubleshooting and configuring video conference equipment. Include where you obtained this experience and describe the type of equipment used.
4) Describe any experience you have troubleshooting and configuring network equipment. Include where you obtained this experience and describe the type of equipment used.
INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204 -
ABOUT THE COMPANY
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STATE OF NEVADA
Show moreThe presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.
European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.
Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.
The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.
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