Position Description

Exam #25/14C30/08AMO
Final Filing Deadline: Sunday, September 14, 2025

MANAGEMENT ANALYST II

$7,455 - $10,181 Monthly

The County of Monterey is accepting applications to fill Management Analyst II vacancies in the Sheriff’s Office, Health Department and Treasurer-Tax Collector’s Office.

Sheriff’s Office: The Corrections Operations Bureau is seeking an individual who will be responsible for the development, data collection, analyses, and reporting requirements for all incarcerated persons’ grievances and complaints related to the safety, care, and custody of incarcerated persons. The incumbent functions as an independent entity to serve as an Ombudsperson or Special Advisor on sensitive and/or critical issues relating to the Monterey County Jail and works collaboratively with Jail Executive Management Staff to resolve issues to increase the safety and security of the Monterey County Jail, the public, and the incarcerated population.

This position is responsible for conducting confidential interviews with incarcerated persons, attorneys, staff, families, and the public; maintains confidential records; works closely with Jail Management Team and County Counsel to protect the Sheriff’s Office from potential litigation; and may testify in court, deposition or other official hearings to explain Ombudsperson services.

The ideal candidate will have a strong computer systems and applications knowledge, background in conflict resolution, inmate advocacy, and correctional facility operations. The ideal candidate will also be adept at handling sensitive issues and possess excellent communication and interpersonal skills.

Health Department: The Behavioral Health and Clinic Services Bureaus of the Health Department is seeking individuals to fill Managmeneat Analyst II vacancies.

Behavioral Health Bureau :The Monterey County Behavioral Health Bureau, a division of the Monterey County Health Department. In collaboration with its partners, promotes prevention services and provides a wide range of mental health and substance use services throughout the county. The Bureau’s services reached over 12,000 individuals, encompassing adults, youth, young adults, children, families, and caregivers. The Bureau provides, either directly or through its contracted provider agencies, a variety of services in outpatient, residential, and school-based settings. From prenatal through the senior years, its services are provided to those who are experiencing severe mental illnesses and substance use challenges. This includes MediCal eligible beneficiaries and those within underserved populations, ensuring that everyone finds the support they deserve.

The Management Analyst II position will provide contract oversight and management to support the Adult System of Care, encompassing Agreements with local Board and Care, Specialty Mental Health Services, State Agreements and several MOUs.

Clinic Services Bureau : The Clinic Services Bureau operates 12 clinics: Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina, Bienestar Salinas, Bienestar Marina, Laurel Family Practice Clinic, Laurel Internal Medicine Clinic, Laurel Vista Clinic, Laurel Pediatric Clinic, NIDO Clinic, Alisal Integrated Health Center, and a Mobile Clinic. The clinics are designated as Federally Qualified Health Centers, and provide preventive, primary, and specialty medical care services.

The Clinic Services Bureau is seeking an individual with excellent organizational, detail-oriented, analytical, and interpersonal communication skills to fill its Management Analyst II vacancy in Administration. The incumbent will be primarily responsible for managing the medical staff credentialing process, which is essential for patient safety, regulatory compliance, and billing. The incumbent will also be responsible for overseeing and maintaining clinic permits and licensures; developing and monitoring contracts; managing various student loan repayment programs; researching, analyzing, and assisting in the implementation of new service lines; and providing supervision to administrative staff.

Treasurer-Tax Collector’s Office: The County of Monterey Treasurer-Tax Collector (TTC)prides itself on collecting, protecting, and investing in the future of our county. We do this within the three divisions of our department: Revenue, Treasury, and Property Tax.

The Management Analyst II plays a key leadership role overseeing administrative and analytical functions across three major programs: Transient Occupancy Tax (TOT), Commercial Cannabis Business Tax, and Business Licenses. This position manages staff responsible for billing, collections, reporting, and accounting, ensuring efficient and accurate operations.

The ideal candidate brings demonstrated expertise in customer service, document processing, and payment handling, along with the ability to interpret and apply legal codes and policies. Success in this role requires strong analytical skills, the capacity to drive operational improvements under tight deadlines with minimal supervision, and excellent written and verbal communication skills.

The incumbent regularly represents the TTC in high-level settings, including presentations before the Board of Supervisors, participation in Standing Committee meetings, and collaboration with key internal and external stakeholders.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to any higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide.

Examples of Duties

• Analyzes, researches, gathers and interprets information on a wide variety of management matters such as budgets, legislation, programs, contracts and staffing.
• Makes recommendations regarding policies, procedures, organization, operations, programs and other management-related areas.
• Prepares and presents written and oral reports on recommendations, data, impacts, options, strategies and conclusions that are based on analyses.
• Develops, prepares, modifies and monitors items/areas such as budgets, grants, research projects, and contracts.
• Implements and evaluates policies, procedures and programs related to the assignment.
• Works closely with managers and other staff within the department and the County to anticipate, obtain and provide ongoing and accurate information.
• Coordinates activities related to projects, programs and/or other areas being analyzed.
• Interprets policies and procedures to department staff, County employees and external agencies and individuals.
• Researches, interprets and complies with local, state and federal codes, regulations, laws, policies, procedures and guidelines.
• Attends or serves as management liaison at meetings/functions such as committees, task forces, community forums, commissions, and conferences.
• Obtains data/information from internal and external departments and agencies in regard to areas being analyzed such as funding sources, interdepartmental activities, and programs.
• Plans, develops, conducts and evaluates training/informational programs for staff and/or the public on administrative or management issues.
• Provides direction to internal and external parties on assigned projects and activities.
• May supervise support and technical staff and serve as lead to Management Analysts.
• Performs other related duties.

To view the complete classification description, please visit the County of Monterey website or click on the following link: Management Analyst II

THE SUCCESSFUL CANDIDATE

Will have a proven track record demonstrating the following knowledge, skills and abilities:

Working Knowledge of:

• Principles of mathematical and statistical analysis, preparation and presentation.
• Research techniques
• Principles and practices of public and/or business administration.
• Report writing.
• Internal and external operations, functions and resources related to the assignment.
• Principles and practices of management and supervision.

Skill and Ability to:

• Analyze and interpret a wide variety of complex data and information.
• Conduct comprehensive and in-depth research.
• Identify issues, options and projected outcomes and make recommendations.
• Prepare and present written and oral reports.
• Interpret and apply applicable codes, regulations, laws, policies, procedures and guidelines.
• Coordinate a wide variety of activities.
• Work independently and in a timely fashion.
• Communicate effectively orally and in writing.
• Provide direction to others on projects and activities.
• Supervise support and technical staff
• Work cooperatively and tactfully with others.

Desirable Qualifications: Bilingual with the ability to speak, read and write in English and Spanish.

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Education

Bachelor’s degree in business administration, public administration, social services, political science, education, or a related field.

Experience

One year of experience performing administrative analytical duties in a position equivalent to the Monterey County Classification of Management Analyst I.

OR

Four years progressively responsible experience in positions requiring administrative analysis, training, report writing and/or interpreting complex governmental regulations are examples of typical alternatives to education.

Additionally, two years of successful post-graduate experience is an example of a typical alternative to the experience requirement.

Additional Information

CONDITIONS OF EMPLOYMENT

The required conditions of employment include, but are not limited to the following:

• Possess and maintain a valid California Class C driver license at the time of appointment and maintain a satisfactory driving record or provide suitable transportation which is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, be subject to holdover and callback duty, and during times of disaster and/or emergency.
• For some positions, complete and pass a thorough background investigation, which may include a voice stress analysis or similar to a polygraph examination.
• For some positions, provide a telephone number or means in which employee can be reached.

• Sheriff’s Office: Work in a correctional facility environment.

• Sheriff’s Office: Walk to and from workstations, break room and restroom using walkways in sections of the Corrections Operations Bureau which are also used by incarcerated persons.

BENEFITS

The County of Monterey offers an excellent benefits package. Please visit our website or click on the following link to view the benefit summary sheet: X Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES

• As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

Application and Selection Procedures

Apply On-Line at https://www.governmentjobs.com/careers/montereycounty

by Sunday, September 14, 2025, 11:59 PM (PST)

OR

Hard copy applications may be obtained from and submitted during normal business hours

Monday - Friday, 8:00 AM - 5:00 PM by contacting:

Human Resources Department

Attn: Anna Marie Olds

168 W. Alisal St. 3 rd Floor

Salinas, CA 93901

Email: oldsam@countyofmonterey.gov Phone: (831) 755-3702 Fax: (831) 775-8033

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey Employment Application

• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION

Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anna Marie Olds, Human Resources Technician-Confidential, via email at oldsam@countyofmonterey.gov or via phone at (831) 755-3702.

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 9/14/2025 11:59 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• Monterey County Human Resources

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