Licensure & Certification Surveyor

Licensure & Certification Surveyor

The Missouri Department of Mental Health (DMH), Office of Licensure and Certification, seeks a Program Specialist, functioning as a Licensure and Certification Surveyor in the Eastern Region of Missouri (see link to map below). The Program Specialist within the Office of Licensure and Certification is responsible for conducting licensure and certification surveys. This is an opportunity to assist in improving program operations, client satisfaction, and positive outcomes with provider organizations.

Office of Licensure and Certification Regional Map

Responsibilities:

• Plan, implement, and conduct licensure/certification surveys for provider organizations throughout the state of Missouri with primary focus in the Eastern region of the state.
• Schedule, organize, and prepare for licensure and certification surveys; including, communicating with providers, the survey team, and other stakeholders.
• Conduct on-site surveys of community providers individually, as a member of a team, and/or as a leader of a survey team, utilizing sets of standards specific to the program/ services provided and assessing compliance with those standards as well as program quality.
  • Licensed programs reviewed include community residential facilities and day programs for persons with mental illness, mental disorders, and developmental disabilities
  • Certified programs include group homes; individualized supported living; shared living; day habilitation; independent skills development; out of home respite; and community employment services for persons with developmental disabilities
• The position will primarily perform work in the eastern Missouri area and requires extensive travel (60% on average). Both day travel and overnight stays, single or multiple nights, are required for surveys and meetings/trainings.
• Coordinate and provide technical assistance and training for provider organizations.

Required skills:

The ideal candidate must have excellent verbal and written communication skills; organization skills; the ability to work closely with peers, providers, and other stakeholders; well-developed analytical skills; and be skilled in the analysis and interpretation of information and data. Candidates should demonstrate a working knowledge of state/federal regulations. Sound judgement and strong independent decision-making skills are needed to be successful in this role.

Eligibility:

Three years of professional experience in treatment, case management, abuse/neglect investigation, or preventive services for persons with mental illness or developmental disabilities, substance use disorders, inmate offenders, or related experience (substitutions may be allowed). A bachelor’s degree in social work, psychology, counseling, or related field is preferred.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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