Position DescriptionTacoma Power's Utility Technology Services division is establishing an eligible list for IT Analyst, Senior Technical which will be used to fill vacancies for one year.
The current vacancy is an IT Analyst Senior Technical position. This position is a key member of the UTS Systems Operations Support team and will be assigned the responsibilities and duties of a technical lead and top advisor on complex, large-scale utility Endpoint and Application Enablement service delivery and projects for and on behalf of the Utility. This lead position will be expected to consistently apply advanced principles, techniques, planning, development, implementation, and administration of complex or multifunctional applications and systems in support of the Utility. The position coordinates work and activities of the UTS Computer Support Technicians and backs up the lead of the UTS Service Desk. Under the supervision of the CTSS Technology Manger this position will focus on:
- Server and VM administration
- SCCM / Endpoint / Application enablement technologies
- Applying advanced technical knowledge to evaluate and resolve complex tasks such as planning and directing projects, conducting capacity planning, coordinating, or facilitating the installation of complex systems, hardware, software, application interfaces or applications.
- Leading/coaching and mentoring Computer Support Technicians
Responsibilities Include:- Windows Server environment administration, monitoring and maintenance.
- Windows client administration and maintenance
- Managing DNS, DHCP, AD user management, shares, printers, GPO, PowerShell
- Monitoring and system management with SCOM and SCCM
- Virtual server deployment and support with VMware
- Research and evaluate new technologies.
- Working with internal users on IT related problems
- Responds to Level 2 and 3 support and works with vendors as needed to resolve issues across the utility.
- Works with vendor technical support personnel on solutions for clients.
- Use of automation skills and tools
- Expert knowledge of system security systems, backup, disaster recovery and related processes
- File share administration
- Technical consulting services for software, hardware, and applications for Utility technologies
QualificationsEquivalent combination to: Bachelor degree in computer science or related field and five or more years directly related information technology work experience.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter.
Desirable: Security + A+
Selection Process & Supplemental InformationThis recruitment is being managed by Kye Merritt, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn!
City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress.
One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.
The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.
Tacoma Power
Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.
ApplyInterested individuals should
apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position
Examination ProcessApplicants who meet the minimum qualifications will have their supplemental questionnaire scored. Candidates who obtain a passing score will be ranked on the eligible list for interview and hiring consideration.
Hiring Requirements Individuals given a conditional offer of employment must also pass a pre-employment
medical examination that will include a drug/alcohol screening, background check and reference checks. This position is covered by a Labor Agreement between the City of Tacoma and Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.
Communication from the City of Tacoma
We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.
If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting.
AgencyCity of Tacoma
AddressHuman Resources Department
747 Market Street
Tacoma, Washington, 98402-3764
Phone253-591-5400
Website http://www.cityoftacoma.org
The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.
Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.
Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.
Vision Coverage: For eligible employees and their eligible dependents.
Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.
Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.
Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.
Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.
Other Employment Information
Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.
Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.
Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.
Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
Closing Date/Time: 9/9/2024 4:00 PM Pacific
