Job Summary Performs a variety of routine and complex clerical and administrative work in keeping official records, transcription, and providing administrative support to the Bryan Police Department.
Essential Job Functions - Performs routine clerical and administrative work in answering phones, providing customer assistance, cashiering, data processing, and bookkeeping.
- Answers in-coming calls and routes callers or provides information as required.
- Responds to inquiries from employees, citizens and others and refers, when necessary, to appropriate persons.
- Serves as cashier including receipt of payments and posting monies to appropriate accounts.
- Composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
- Inputs data into computer from departmental forms; makes postings to various reports; and compiles tabulated data.
- Processes Open Records Request for department records.
- Maintains accurate report and arrest records though the department’s records management system; ensures the accuracy of data elements required for National Incident Reporting System ( NIBRS ) State reporting requirements.
- Performs fingerprinting for public according to department policy.
- Maintains photo database.
- Transcribes detective’s audio recordings with accuracy.
- Performs related duties as required.
- Responds regularly and promptly to work.
Minimum Qualifications - High School Diploma or GED plus some additional training and/or course work in business, public or office administration.
- At least one (1) year of experience performing administrative, clerical, accounting, call center, or similar office support responsibilities.
Equivalent combinations of education, experience, certification, and training may be considered.
Licenses, Certifications & Special Requirements - Must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years.
- Must clear the selection process which includes completion of a Personal History Statement ( PHS ) Form and passing an interview, background investigation, polygraph, and a drug/alcohol screening.
- TCIC / NCIC Computer Certification and/or TCLEOSE Telecommunications Certification or once hired, have the ability to obtain the certifications within the time frame set by the department if hired.
- Must be able to demonstrate knowledge of the National Incident Reporting System ( NBRS ) by reviewing and assuring arrests, police records, and police reports are accounted for and processed in an accurate and timely manner; ensures the accuracy of data elements required for National Incident Based Reporting System ( NIBRS ) State reporting requirements.
