The PositionPlease note: Flexibility is a must and this position will be working between 32 to 36 hours weekly. Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now! For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl .
JOB SUMMARY: Under the general supervision of the Parking Operations Manager, who holds the incumbent responsible for the attainment of desired goals, the Parking Operations Supervisor is responsible for the daily supervision of staff from garages, enforcement, meter repair/collections, and main office. The supervisor oversees the parking staff within his/her area of responsibility. Plans, organizes and supervises the work of these employees, by personal observation and review of records, in a manner conducive to full performance and high morale. Makes recommendations regarding hiring, discipline, and promotion of subordinates, provides input to Supervisors concerning employees’ performance; recommends leave and overtime; establishes work procedures; and expedites work. Work frequently demands the making of independent decisions.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: - Supervises employees on a regular basis engaged in providing maintenance, enforcement, meter repair/collections and cashiering services.
- Oversees and monitors garage operations, including maintenance of all garages as well as enforcement within garages.
- Coordinates any special tasks or events and tasks with other departments as needed. Oversee appropriate event signage is printed and installed. Coordinate special event setup.
- Provides management with reports pertaining to the number of citations, officer productivity, appeal results, etc.
- Investigates and responds to complaints about Enforcement Officers; signs, areas, unsafe conditions, etc. in person, by phone or by correspondence.
- Reviews documentation and provide input for determination of Citation Appeals.
- Provides testimony in court regarding parking violations and appeals.
- Issues citations for violations of City Code.
- Tracks meters and parts sent to other locations for repairs.
- Reviews invoices and recommends payment.
- Oversees the collection of money, counting of coin and currency and preparation of bank deposits.
- Inputs collection data and prepares reports.
- Assists in processing payroll.
- Provides input on hiring, evaluation, promotion and termination of employees, or makes related recommendations that are given particular weight.
- Maintains inventory and orders supplies and parts as needed
- Performs revenue control activities including monetary audits, cash handling, account reconciliation, and overages/shortages tracking.
- Collects data and prepares management reports on cashiering operations including revenue and statistical reports.
- Creates staff schedules, assigns work and assures adequate coverage.
- Assists with traffic control in and around public parking garages.
- Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
- Must establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
- Performs related work as required for this position description only
The Requirements EDUCATION/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
High School Diploma or GED, plus two (2) years of experience in Parking Operations. Certified by the State of Florida as a Parking Enforcement Specialist.
Preferred:
Associate’s Degree, plus four (4) years of experience in Parking Operations.
Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.
CERTIFICATES, LICENSES, REGISTRATIONS : - State of Florida Certified Parking Enforcement Specialist
- Valid Driver’s License: With proof of automobile insurance
- Background Check: Must have an acceptable background record
- Driving Abstract: Must have an acceptable driving record
The ExaminationExamination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations.
You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed.
Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts.
Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be cancelled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number.
Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made
PRIOR to any scheduled examination.
Veteran's Preference: T he City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs .
Additional InformationAll successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.
EMPLOYMENT OF RELATIVES: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:
- The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
- The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
- The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.
As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.
REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216.
All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).
The City of Hollywood is an Equal Opportunity / Equal Access Employer. SUMMARY OF BENEFITS FOR PART-TIME EMPLOYEES
Regularly scheduled non-seasonal part-time employees who average at least thirty (30) hours or more of work per week shall be eligible for the following benefits: - All regular part time employees who average at least 30 hours per week shall accrue paid vacation following their employment anniversary date. Employees shall accrue vacation leave as follows:
- up to seven (7) completed years 60 hours
- more than seven (7) but less than ten (10) completed years 84 hours
- more than ten (10) but less than fifteen (15) completed years108 hours
- more than fifteen (15) but less than twenty (20) completed years 120 hours
- twenty (20) completed years and above 150 hours
After completion of the first full year of service, vacation time accrued as of September 30th of each year is to be utilized during the following 15 months. Cash payment in lieu of unused vacation shall be made only upon termination of employment or upon approval of the City Manager.
- Part-time employees who average 30 hours or more per week are paid six (6) hours per holiday:
New Year's Day Martin Luther King, Jr.'s Birthday President's Day Memorial Day
Juneteenth Independence Day Labor Day Veteran's Day
Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day
New Year's Eve
- Part-time employees who average 30 hours or more per week accrue six hours (6) per month in sick leave accruals. The hours paid to the employee will be the number of hours that the part-time employee was scheduled to work on the date they called in sick.
- Part-time employees who average 30 hours or more per week will receive 12 hours each fiscal year of use-it-or-lose-it time off in recognition of the importance of mental health well-being.
- Bereavement leave is provided for the demise of an immediate family member. Part-time employees will receive one work week with compensation based upon the average hours worked in the previous 13 weeks.
- Employees will receive longevity compensation added to their base salary for the following continuous years of service with the City:
- 5 years of service 5%
- 10 years of service 3%
- 12.5 years of service 2.75%
- 15 years of service 2%
- Part-time employees who average 30 hours or more per week will receive a (non-matching) City contribution to a Nationwide deferred comp 457 plan in the amount of $1,000.00 to be paid annually on the employee’s anniversary date of hire. (Employee must enroll in a 457 to receive).
- Part-time employees who average 30 hours or more per week and families shall be provided the option of coverage in the City’s health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. For 2024, the biweekly rates are as follows:
Enrollment Tier |Medical OAP |Medical OAPINEmployee Only | $110.08 | $64.08
Employee +1 | $274.76 | $82.35
Employee + 2 or More | $538.41 | $167.34
- Part-time employees who average 30 hours or more per week shall have the option to purchase vision coverage through payroll deductions. Three plans are offered.
Enrollment Tier |VSP Option 1 |VSP Option 2 |VSP Option 3Employee Only | $2.36 | $3.87 | $4.44
Employee +1 | $4.73 | $7.73 | $8.87
Employee + 2 or More | $7.61 | $12.45 | $14.28
- Employees will receive from the City a “use it or lose it” Health Reimbursement Account annually. The amount to the employee is determined by the employee’s medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage = $400; Employee plus one = $600; and Employee plus two or more = $1000. In addition, the employee may establish and contribute to a Flexible Spending Account.
Regularly scheduled non-seasonal part-time employees who average more than 15 hours per week but less than thirty (30) hours of work per week shall be eligible for the following benefits: - All regular part time employees who average at least 15 hours per week but less than 30 shall accrue paid vacation following their employment anniversary date. Employees shall accrue vacation leave as follows:
- up to seven (7) completed years 40 hours
- more than seven (7) but less than ten (10) completed years 56 hours
- more than ten (10) but less than fifteen (15) completed years72 hours
- more than fifteen (15) but less than twenty (20) completed years80 hours
- twenty (20) completed years and above 100 hours
After completion of the first full year of service, vacation time accrued as of September 30th of each year is to be utilized during the following 15 months. Cash payment in lieu of unused vacation shall be made only upon termination of employment or upon approval of the City Manager.
- Part-time employee who average more than 15 hours per week but less than 30 hours per week are paid 4 hours per holiday:
New Year's Day Martin Luther King, Jr.'s Birthday President's Day Memorial Day
Juneteenth Independence Day Labor Day Veteran's Day
Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day
New Year's Eve
- Part-time employees who average 15 hours per week but less than 30 shall accrue four hours (4) per month in sick leave accruals. The hours paid to the employee will be the number of hours that the part-time employee was scheduled to work on the date they called in sick.
- Part-time employees who average 15 hours per week but less than 30 will receive 8 hours each fiscal year of use-it-or-lose-it time off in recognition of the importance of mental health well-being.
- Part-time employees who average 15 hours per week but less than 30 will be provided a supplement insurance product in the amount not to exceed $500.00.
- Bereavement leave is provided for the demise of an immediate family member. Part-time employees will receive one work week with compensation based upon the average hours worked in the previous 13 weeks.
- Employees will receive longevity compensation added to their base salary for the following continuous years of service with the City:
- 5 years of service 5%
- 10 years of service 3%
- 12.5 years of service 2.75%
- 15 years of service 2%
- All part-time employees may enter a Deferred Compensation Program through payroll deduction.
- All part-time employees have the option of joining the Sun Credit Union.
- All part-time employees have the option of participating in payroll Direct Deposit.
- All part-time employees are eligible to participate in the City’s Work/Life Assistance Program offering a wide range of services and support.
- All part-time employees may have access the City’s fitness facility free of charge.
IMPORTANT NOTICE -This document ‘BENEFITS SUMMARY’ is intended only as a summary of some of the benefits employees may be entitled to as an employee of the City of Hollywood. This is NOT a legal document, does NOT represent any guarantees, and is subject to change at any time. Continued eligibility for part-time benefits is reviewed periodically in accordance with applicable City Administrative policies and bargaining unit contracts.
Closing Date/Time: 9/2/2024 11:59 PM Eastern