MADERA UNIFIED SCHOOL DISTRICT
Madera, California, United States
Definition Under the general direction of the Special Education Administration or Designee, the Deaf or Hard of Hearing (DHH) Sign Language/Oral Interpreter provides support to the educational process with specific responsibilities of high-quality sign-language services, communication among students who are deaf or hard of hearing and their peers, the classroom teacher, and other school personnel. The incumbents in this classification provide the school community with educational support which directly supports student learning and achievement. Examples of Duties/Essential Job Functions The following alphabetical list of functions, duties, and tasks is typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or department-specific functions, duties, and tasks from those set forth below to address business needs and changing business practices. Accompanies and interpret for assigned students, using sign language interpreting, in all academic settings and school settings, including but not limited to, one-on-one settings, integrated classroom lectures, discussions, assemblies, and meetings with personnel for the purpose of implementing Individualized Education Plan (IEP) goals and other academic needs of the students and social peer interactions, possibly including interpreting for peer-to-peer interactions during instruction, breaks, lunch, recess, and other extracurricular activities. Adheres to the National Association of the Deaf-Registry of Interpreters for the Deaf Code of Professional Conduct (CPC) and the District Board Policy. Consults with the classroom teacher and Special Education Case Carrier on a regular basis. Operate a variety of office equipment, including but not limited to, computer and assigned software applications. Provides interpreting for extracurricular activities, parent meetings, back-to-school night, graduation, and other activities/meetings which may extend beyond the school day. Provides sign language interpreting for staff and parents, as needed; provide sign to voice and voice to sign interpretations as needed. Provides tutoring and/or note taking and other support services (e.g., photocopying, typing, recordkeeping) when necessary and interpreting is not needed. Works in collaboration with the teacher, student, and/or other staff members to prepare for interpreting assignments by obtaining and reviewing future subject matter including but not limited to vocabulary and content knowledge to provide students access to high quality options and activities. Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit and the district, including various mandatory District trainings. KNOWLEDGE, SKILLS, AND ABILITIES (At time of application) Knowledge of: Computer usage and pertinent software applications American Sign language and various sign systems Math for assisting students Current developments, trends and techniques in the field of interpreting for the deaf General needs, problems, learning styles, and requirements of deaf and/or hard of hearing students National Association of the Deaf-Registry of Interpreters for the Deaf (NAO-RID) Code of Professional Conduct Problems and needs of students with disabilities Proper English usage, grammar, spelling, punctuation, and vocabulary in all forms of communication State Education Code Codes, regulations, and requirements as related to assigned activities and/ or instructional area Skills and Abilities to: Prepare and maintain accurate records Relate to the needs of students (preschool through adult) of different ethnic, cultural, educational, and socioeconomic backgrounds Understand and relate to students with disabilities Work independently with little direction Analyze situations accurately and adopt an effective course of action Assist certificated staff with instruction and related activities of a deaf and/or hard of hearing learning environment Interpret and translate using American Sign Language and/or another sign system required by the student Understand and follow sign, oral and written instructions Communicate effectively orally and/or sign and in writing Interpret, apply, and explain rules, regulations, policies, and procedures Work safely Work confidentially and with discretion RESPONSIBILITY: Responsibilities include working under general supervision using standardized procedures; leading, guiding, and/or coordinating others. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to have some impact on the organization's services. Employment Standards/Minimum Qualifications ( At time of application and in addition to the Knowledge, Skills, and Abilities listed above .) EDUCATION REQUIRED: High School diploma or equivalent AND completion of forty- eight (48) units from a nationally accredited college or university, or A.A. degree or higher; or the passage of a local assessment test. EXPERIENCE REQUIRED: Three (3) years of experience interpreting for Deaf or Hard of Hearing in an educational setting is preferred. LICENSE(S) REQUIRED: Valid, current California Driver’s License CERTIFICATIONS AND TESTING REQUIRED: Certified by Registry of Interpreters for the Deaf (RID), or have achieved a minimum score of 4.0 or above on the Educational Sign Skills, Evaluation Interpreter (ESSE-1) the Educational Interpreter Performance Assessment (EIPA), the American Consortium of Certified Interpreters (ACCI), or the National Association of the Deaf (NAD) assessment. CPR and First Aid certifications within six months of employment. Failure to do so will result in termination Pass the District’s applicable proficiency exam for the job class with a satisfactory score After offer of employment, obtain: Criminal Justice and FBI Fingerprint Clearance Negative TB test result plus periodic post-employment retest as required (currently every four years) Pre-employment physical exam B through District’s provider at District’s expense SALARY SCHEDULE: Classified Salary Range: 59 Work Calendar: 201 Days Work Location: Special Services Department Work Hours: 7:30 am - 4:00 pm (8 hours/day) Examination Process *Materials Required:* 1. Completed application 2. Proof of High School Diploma or Equivalency AND 3. Copy of official college transcript indicating the c ompletion of forty-eight (48) units from a nationally accredited college or university, or A.A degree or higher, OR passage of a local assessment test. 4. Valid Interpreter Certificate (one of the following: Certified by Registry of Interpreters for the Deaf (RID), or Educational Sign Skills, or Evaluation Interpreter (ESSE-1) the Educational Interpreter Performance Assessment (EIPA), or American Consortium of Certified Interpreters (ACCI), or the National Association of the Deaf (NAD) assessment) 5. Valid First Aid/CPR Certificate 6. Resume * MUSD offers the local Paraprofessional assessment test. You must complete an online application through this website to be invited to complete the local assessment test. Please email alejandravenegaschav@maderausd.org for more information. *PC RULES 5.2.1.2 -5.2.1.2 - In-house employees will have first consideration for the position. If sufficient candidates are not available to complete the three ranks, the Personnel Commission will move to include outside candidates. The examination process will include screening to ensure applications are complete and meet all minimum qualifications. No additional information will be accepted from applicants once the application has been submitted. Only the most qualified applicants who pass the minimum qualifications review will be invited to the examination process. The examination process will include a competency examination (weighted at 100%). Those candidates achieving a minimum passing score of 70% will be placed on the eligibility list and the top three (3) ranks will be forwarded to the hiring authority for final interview and selection. INITIAL TESTING TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: TBD The Eligibility List is valid for one (1) year from the certified date. PASSING THE EXAMINATION AND BEING PLACED ON THE ELIGIBILITY LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT To move forward in the selection process, you must complete an online application through this website. Resumes may be uploaded but cannot be used in place of a completed application. SUBMISSION OF APPLICATION: ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complet e ALL fields, including the name and contact information of your supervisors. The experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The examination process/examination date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the email address listed on your application. If you have any questions regarding the recruitment process, please contact Personnel Specialist Alejandra Venegas-Chaves, at (559) 675-4500 ext. 294 or email alejandravenegaschav@maderausd.org . ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Madera Unified School District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with the law. The Board prohibits district employees from discriminating against or harassing any other district employees and job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. The following person is designated as the Title IX Coordinator: Prince Marshall Executive Director of Student and Family Support Services 1820 Howard Road, Madera, CA 93637 559-416-5826 Full-time permanent positions (more than 4 hrs/per day) provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents. For a detailed list of benefits, visit our website links below. https://www.madera.k12.ca.us/Page/9901 Closing Date/Time: Continuous
Definition Under the general direction of the Special Education Administration or Designee, the Deaf or Hard of Hearing (DHH) Sign Language/Oral Interpreter provides support to the educational process with specific responsibilities of high-quality sign-language services, communication among students who are deaf or hard of hearing and their peers, the classroom teacher, and other school personnel. The incumbents in this classification provide the school community with educational support which directly supports student learning and achievement. Examples of Duties/Essential Job Functions The following alphabetical list of functions, duties, and tasks is typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or department-specific functions, duties, and tasks from those set forth below to address business needs and changing business practices. Accompanies and interpret for assigned students, using sign language interpreting, in all academic settings and school settings, including but not limited to, one-on-one settings, integrated classroom lectures, discussions, assemblies, and meetings with personnel for the purpose of implementing Individualized Education Plan (IEP) goals and other academic needs of the students and social peer interactions, possibly including interpreting for peer-to-peer interactions during instruction, breaks, lunch, recess, and other extracurricular activities. Adheres to the National Association of the Deaf-Registry of Interpreters for the Deaf Code of Professional Conduct (CPC) and the District Board Policy. Consults with the classroom teacher and Special Education Case Carrier on a regular basis. Operate a variety of office equipment, including but not limited to, computer and assigned software applications. Provides interpreting for extracurricular activities, parent meetings, back-to-school night, graduation, and other activities/meetings which may extend beyond the school day. Provides sign language interpreting for staff and parents, as needed; provide sign to voice and voice to sign interpretations as needed. Provides tutoring and/or note taking and other support services (e.g., photocopying, typing, recordkeeping) when necessary and interpreting is not needed. Works in collaboration with the teacher, student, and/or other staff members to prepare for interpreting assignments by obtaining and reviewing future subject matter including but not limited to vocabulary and content knowledge to provide students access to high quality options and activities. Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit and the district, including various mandatory District trainings. KNOWLEDGE, SKILLS, AND ABILITIES (At time of application) Knowledge of: Computer usage and pertinent software applications American Sign language and various sign systems Math for assisting students Current developments, trends and techniques in the field of interpreting for the deaf General needs, problems, learning styles, and requirements of deaf and/or hard of hearing students National Association of the Deaf-Registry of Interpreters for the Deaf (NAO-RID) Code of Professional Conduct Problems and needs of students with disabilities Proper English usage, grammar, spelling, punctuation, and vocabulary in all forms of communication State Education Code Codes, regulations, and requirements as related to assigned activities and/ or instructional area Skills and Abilities to: Prepare and maintain accurate records Relate to the needs of students (preschool through adult) of different ethnic, cultural, educational, and socioeconomic backgrounds Understand and relate to students with disabilities Work independently with little direction Analyze situations accurately and adopt an effective course of action Assist certificated staff with instruction and related activities of a deaf and/or hard of hearing learning environment Interpret and translate using American Sign Language and/or another sign system required by the student Understand and follow sign, oral and written instructions Communicate effectively orally and/or sign and in writing Interpret, apply, and explain rules, regulations, policies, and procedures Work safely Work confidentially and with discretion RESPONSIBILITY: Responsibilities include working under general supervision using standardized procedures; leading, guiding, and/or coordinating others. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to have some impact on the organization's services. Employment Standards/Minimum Qualifications ( At time of application and in addition to the Knowledge, Skills, and Abilities listed above .) EDUCATION REQUIRED: High School diploma or equivalent AND completion of forty- eight (48) units from a nationally accredited college or university, or A.A. degree or higher; or the passage of a local assessment test. EXPERIENCE REQUIRED: Three (3) years of experience interpreting for Deaf or Hard of Hearing in an educational setting is preferred. LICENSE(S) REQUIRED: Valid, current California Driver’s License CERTIFICATIONS AND TESTING REQUIRED: Certified by Registry of Interpreters for the Deaf (RID), or have achieved a minimum score of 4.0 or above on the Educational Sign Skills, Evaluation Interpreter (ESSE-1) the Educational Interpreter Performance Assessment (EIPA), the American Consortium of Certified Interpreters (ACCI), or the National Association of the Deaf (NAD) assessment. CPR and First Aid certifications within six months of employment. Failure to do so will result in termination Pass the District’s applicable proficiency exam for the job class with a satisfactory score After offer of employment, obtain: Criminal Justice and FBI Fingerprint Clearance Negative TB test result plus periodic post-employment retest as required (currently every four years) Pre-employment physical exam B through District’s provider at District’s expense SALARY SCHEDULE: Classified Salary Range: 59 Work Calendar: 201 Days Work Location: Special Services Department Work Hours: 7:30 am - 4:00 pm (8 hours/day) Examination Process *Materials Required:* 1. Completed application 2. Proof of High School Diploma or Equivalency AND 3. Copy of official college transcript indicating the c ompletion of forty-eight (48) units from a nationally accredited college or university, or A.A degree or higher, OR passage of a local assessment test. 4. Valid Interpreter Certificate (one of the following: Certified by Registry of Interpreters for the Deaf (RID), or Educational Sign Skills, or Evaluation Interpreter (ESSE-1) the Educational Interpreter Performance Assessment (EIPA), or American Consortium of Certified Interpreters (ACCI), or the National Association of the Deaf (NAD) assessment) 5. Valid First Aid/CPR Certificate 6. Resume * MUSD offers the local Paraprofessional assessment test. You must complete an online application through this website to be invited to complete the local assessment test. Please email alejandravenegaschav@maderausd.org for more information. *PC RULES 5.2.1.2 -5.2.1.2 - In-house employees will have first consideration for the position. If sufficient candidates are not available to complete the three ranks, the Personnel Commission will move to include outside candidates. The examination process will include screening to ensure applications are complete and meet all minimum qualifications. No additional information will be accepted from applicants once the application has been submitted. Only the most qualified applicants who pass the minimum qualifications review will be invited to the examination process. The examination process will include a competency examination (weighted at 100%). Those candidates achieving a minimum passing score of 70% will be placed on the eligibility list and the top three (3) ranks will be forwarded to the hiring authority for final interview and selection. INITIAL TESTING TENTATIVELY SCHEDULED AS FOLLOWS: COMPETENCY ASSESSMENT: TBD The Eligibility List is valid for one (1) year from the certified date. PASSING THE EXAMINATION AND BEING PLACED ON THE ELIGIBILITY LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT To move forward in the selection process, you must complete an online application through this website. Resumes may be uploaded but cannot be used in place of a completed application. SUBMISSION OF APPLICATION: ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complet e ALL fields, including the name and contact information of your supervisors. The experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The examination process/examination date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the email address listed on your application. If you have any questions regarding the recruitment process, please contact Personnel Specialist Alejandra Venegas-Chaves, at (559) 675-4500 ext. 294 or email alejandravenegaschav@maderausd.org . ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Madera Unified School District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with the law. The Board prohibits district employees from discriminating against or harassing any other district employees and job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. The following person is designated as the Title IX Coordinator: Prince Marshall Executive Director of Student and Family Support Services 1820 Howard Road, Madera, CA 93637 559-416-5826 Full-time permanent positions (more than 4 hrs/per day) provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents. For a detailed list of benefits, visit our website links below. https://www.madera.k12.ca.us/Page/9901 Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Professional Development Manager - Interpreter Services Pay Grade: SM1 Starting Pay: $105,858.26 Departmental Mission Statement: The Office of Access, Diversity and Fairness (“OADF”) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment. The creation of the OADF reflects The Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access (OLA) advances access to justice by providing language services to limited English proficiency (LEP) and deaf and hard of hearing (DHH) individuals in the Court system. As such, OLA provides statewide oversight of court programs and services for spoken language access to interpreters and translators for LEPs, and sign language or communication access real-time translation for DHH individuals. Among other functions, OLA organizes interpreters to be available at court events that require interpretation services. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Notes: Compensationcommensurate with experience.Please upload a current resume during the application process. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: Working within the Office of Language Access, the Professional Development Manager for Interpreter Services provides management and supervisory oversight of a variety of professional development, continuing education, recruitment, court interpreter certification, and training programs and initiatives for staff and per-diem interpreters. The Professional Development Manager will be responsible for the recruitment of qualified court interpreters and translators for spoken languages, the development and administration of court interpreter certification and training programs, and other areas related to the professional development of staff and per-diem interpreters. While it is not expected that all OLA training programs will be delivered by the Manager, a substantial role in leading such programs is envisioned. The Manager will implement a comprehensive plan of action for recruiting per-diem interpreters for all spoken languages and collaborating with Trial Court Talent Acquisition for other positions necessary to fulfill language access needs. The manager will also develop a sustainable interpreter certification and training program to assure compliance with state and federal laws and Trial Court policies, and serve as the point of contact for staff, interpreters, and the courts for ongoing professional development, continuing education, court interpreter certification, and training programs. The Professional Development Manager will manage special projects and collaborate on a regular basis with the Trial Court’s Judicial Institute on respective e-Learning or in-person courses, instructional written materials, and the like for the progression of interpreter and translation services. The Manager is also responsible for developing and implementing programs and policies to ensure that interpretation and translation services to LEP and DHH users of the court system are provided according to OLA and professional standards. This includes monitoring the quality of the services and taking corrective action if service quality falls below expected standards. Supervision Received: The Professional Development Manager receives general direction from the Deputy Director of the Office of Language Access and his/her designee and is evaluated for professional soundness in performing duties in accordance with policies, regulations, and all best management practices and established guidelines within OLA. Duties: • The Professional Development Manager is responsible for the management and supervision of continuing education in language proficiency programs and initiatives relative to spoken language access; • The Manager provides supervisory oversight of OLA professional development opportunities for staff and per-diem interpreters, and when applicable, the courts; • Manages the planning process including financial projections for resources necessary for programming; • Identifies operational issues and receives guidance from the OLA Deputy Director on resolving those matters relative to interpretation and translation services; • Provides supervisory oversight to courts based or interpreter inquiries on various professional development, continuing education, or court interpreter certification and training programs relative to interpreter services; • Reviews and monitors data of interpreter requests to track trends and patterns in planning and implementing statewide recruitment efforts; • Prepares PowerPoint presentations for interpreter services, manages Smartsheet data for continuing education hours, and identifies quarterly and annual offerings for staff, interpreters, and when applicable, the courts; • Follows up with local community, higher education stakeholders to ensure interpretation and translation resources, and current information are available for continuing education programming; • Advances language access and signature service delivery of interpretation and translation services to limited English proficient (LEP) individuals; • Holds meetings with interpreters to ensure they follow the Code of Professional Conduct for Trial Court Interpreters and Standards and Procedures of the Office of Language Access for their service assignments; • Utilizes existing and develop new relationships and contacts within the judiciary interpretation and translation industry to identify potential language assets; • Builds relationships with university programs and other sources of new interpreters; recruits new staff and per-diem interpreters to satisfy growing language access needs; • Generates interpreter services summaries of operational and strategic planning meetings, and produces regular status reports; • Manages the digital training calendar for interpreter services, posted in TeamWork, the interpreter software, to identify programming, milestones, and logistics of professional development efforts and tracks timely deliverables; • Provides on-site and off-site oversight to statewide court departments and divisions on interpreter services initiatives; • Provides supervisory oversight of interpreter services performance evaluations and conducts field visits throughout the Commonwealth of interpreter courtroom and outside of courtroom performance; • Actively promotes the diversity, equity and inclusion priorities of the Trial Court; • Requires travel throughout the Commonwealth. • Performs other duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and departmental missions. Applied Knowledge Demonstrates project management skills and the ability to innovate and drive enhancements and efficiencies in organizational initiatives. Problem Solving Accurately assesses service and programmatic related problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross-cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Professional Development Manager for Interpreter Services: Education & Experience: • A bachelor’s degree, preferably in modern languages, humanities, social sciences and/or translation or other related field; an advanced graduate degree is preferred; • Six (6) years of full-time relevant professional experience as a qualified interpreter and/or as supervisor of interpreters. • Equivalent combinations of education and/or experience will be considered for satisfying the required minimum requirements. Knowledge, Skills, and Abilities • Ability to communicate clearly and effectively in oral and written form; to organize and clearly present written material, as demonstrated by the preparation of instructional training and statistical reports; • Ability to handle multiple assignments with minimal supervision; • Ability to work collaboratively and effectively with people and organizations representing diverse interests and experiences; • Ability to travel to courts and other stakeholder institutions throughout the Commonwealth. • Experience in professional development, training and recruitment are not mandatory but preferred. Similarly, knowledge of the judicial system, especially in Massachusetts, is highly valued. Closing Date/Time: 2024-11-28
Title: Professional Development Manager - Interpreter Services Pay Grade: SM1 Starting Pay: $105,858.26 Departmental Mission Statement: The Office of Access, Diversity and Fairness (“OADF”) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment. The creation of the OADF reflects The Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access (OLA) advances access to justice by providing language services to limited English proficiency (LEP) and deaf and hard of hearing (DHH) individuals in the Court system. As such, OLA provides statewide oversight of court programs and services for spoken language access to interpreters and translators for LEPs, and sign language or communication access real-time translation for DHH individuals. Among other functions, OLA organizes interpreters to be available at court events that require interpretation services. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/executive-office-of-the-trial-court Notes: Compensationcommensurate with experience.Please upload a current resume during the application process. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: Working within the Office of Language Access, the Professional Development Manager for Interpreter Services provides management and supervisory oversight of a variety of professional development, continuing education, recruitment, court interpreter certification, and training programs and initiatives for staff and per-diem interpreters. The Professional Development Manager will be responsible for the recruitment of qualified court interpreters and translators for spoken languages, the development and administration of court interpreter certification and training programs, and other areas related to the professional development of staff and per-diem interpreters. While it is not expected that all OLA training programs will be delivered by the Manager, a substantial role in leading such programs is envisioned. The Manager will implement a comprehensive plan of action for recruiting per-diem interpreters for all spoken languages and collaborating with Trial Court Talent Acquisition for other positions necessary to fulfill language access needs. The manager will also develop a sustainable interpreter certification and training program to assure compliance with state and federal laws and Trial Court policies, and serve as the point of contact for staff, interpreters, and the courts for ongoing professional development, continuing education, court interpreter certification, and training programs. The Professional Development Manager will manage special projects and collaborate on a regular basis with the Trial Court’s Judicial Institute on respective e-Learning or in-person courses, instructional written materials, and the like for the progression of interpreter and translation services. The Manager is also responsible for developing and implementing programs and policies to ensure that interpretation and translation services to LEP and DHH users of the court system are provided according to OLA and professional standards. This includes monitoring the quality of the services and taking corrective action if service quality falls below expected standards. Supervision Received: The Professional Development Manager receives general direction from the Deputy Director of the Office of Language Access and his/her designee and is evaluated for professional soundness in performing duties in accordance with policies, regulations, and all best management practices and established guidelines within OLA. Duties: • The Professional Development Manager is responsible for the management and supervision of continuing education in language proficiency programs and initiatives relative to spoken language access; • The Manager provides supervisory oversight of OLA professional development opportunities for staff and per-diem interpreters, and when applicable, the courts; • Manages the planning process including financial projections for resources necessary for programming; • Identifies operational issues and receives guidance from the OLA Deputy Director on resolving those matters relative to interpretation and translation services; • Provides supervisory oversight to courts based or interpreter inquiries on various professional development, continuing education, or court interpreter certification and training programs relative to interpreter services; • Reviews and monitors data of interpreter requests to track trends and patterns in planning and implementing statewide recruitment efforts; • Prepares PowerPoint presentations for interpreter services, manages Smartsheet data for continuing education hours, and identifies quarterly and annual offerings for staff, interpreters, and when applicable, the courts; • Follows up with local community, higher education stakeholders to ensure interpretation and translation resources, and current information are available for continuing education programming; • Advances language access and signature service delivery of interpretation and translation services to limited English proficient (LEP) individuals; • Holds meetings with interpreters to ensure they follow the Code of Professional Conduct for Trial Court Interpreters and Standards and Procedures of the Office of Language Access for their service assignments; • Utilizes existing and develop new relationships and contacts within the judiciary interpretation and translation industry to identify potential language assets; • Builds relationships with university programs and other sources of new interpreters; recruits new staff and per-diem interpreters to satisfy growing language access needs; • Generates interpreter services summaries of operational and strategic planning meetings, and produces regular status reports; • Manages the digital training calendar for interpreter services, posted in TeamWork, the interpreter software, to identify programming, milestones, and logistics of professional development efforts and tracks timely deliverables; • Provides on-site and off-site oversight to statewide court departments and divisions on interpreter services initiatives; • Provides supervisory oversight of interpreter services performance evaluations and conducts field visits throughout the Commonwealth of interpreter courtroom and outside of courtroom performance; • Actively promotes the diversity, equity and inclusion priorities of the Trial Court; • Requires travel throughout the Commonwealth. • Performs other duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court and departmental missions. Applied Knowledge Demonstrates project management skills and the ability to innovate and drive enhancements and efficiencies in organizational initiatives. Problem Solving Accurately assesses service and programmatic related problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross-cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Professional Development Manager for Interpreter Services: Education & Experience: • A bachelor’s degree, preferably in modern languages, humanities, social sciences and/or translation or other related field; an advanced graduate degree is preferred; • Six (6) years of full-time relevant professional experience as a qualified interpreter and/or as supervisor of interpreters. • Equivalent combinations of education and/or experience will be considered for satisfying the required minimum requirements. Knowledge, Skills, and Abilities • Ability to communicate clearly and effectively in oral and written form; to organize and clearly present written material, as demonstrated by the preparation of instructional training and statistical reports; • Ability to handle multiple assignments with minimal supervision; • Ability to work collaboratively and effectively with people and organizations representing diverse interests and experiences; • Ability to travel to courts and other stakeholder institutions throughout the Commonwealth. • Experience in professional development, training and recruitment are not mandatory but preferred. Similarly, knowledge of the judicial system, especially in Massachusetts, is highly valued. Closing Date/Time: 2024-11-28