ABOUT USAt the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity.
ABOUT THE POSITIONAppointed by and working under the general direction of the Community Development Agency Deputy Director for Building and Safety, the Permit Services Supervisor has responsibility for and authority over application intake, plan review routing, ensuring disciplinary approvals, and permit issuing for the County’s Building Permitting Program. This is a leadership and management position in a fast-paced, in-office, forward thinking customer service program. The Permit Services Supervisor manages and supervises the daily work of a dynamic team of permit technicians providing exceptional customer service to Marin’s homeowners and builders.
ABOUT YOUOur Highly Qualified Candidate has:Knowledge of industry wide building permit processing requirements, including the needs of local government, as well as the needs and expectations of permit customers.
Skill in providing helpful and effective oral and written communication to staff, customers, and the public to provide practical direction, information, and simplified guidance to ensure permitting success.
Ability to interface effectively and harmoniously with subordinates, staff, internal and external customers, and the general public; creatively solve permitting problems to speed permit throughput and improve customer satisfaction with their permitting experience.
QUALIFICATIONSKnowledge of: - Principles and practices of County building permit and land development processes and how they interrelate to other departments and external organizations.
- Principles and practices of providing lead or supervisory direction to staff.
- Federal, state, and county codes and regulations governing building construction, rehabilitation, alternative energy use, occupancy (including building, electrical plumbing, mechanical, energy, and green building standards codes), wastewater disposal systems, well construction, and drinking water systems.
- Applicable fire, zoning and related laws, regulations, and ordinances.
- Principles and techniques of providing courteous and effective customer service to diverse clientele as related to outreach activities by means of verbal, written and visual presentation.
- Business arithmetic, including calculation of areas and fees.
- Conflict resolution techniques.
Ability to:- Maintain cooperative and effective working relationships with staff, building contractors, design professionals, homeowners, outside regulatory agencies, and the general public as necessitated by the work.
- Organize work; train staff, set priorities and exercise sound, independent judgment within established guidelines.
- Develop a quick understanding of technical issues, develop options as appropriate, and explain issues to the public.
- Read and interpret complex drafted, graphic, and written materials.
- Monitor department specific systems for regulatory compliance and system improvements and address as needed; provide system and process training, assist users in problem resolution and explain department specific systems to staff and the public.
- Monitor and promote excellent customer service techniques.
- Communicate clearly, concisely, and accurately, orally and in writing.
- Clearly and effectively communicate in public forums.
- Prepare and maintain required reports, records, and develop visual aids.
- Meet and deal effectively with staff and the public and help in resolving conflicts.
MINIMUM QUALIFICATIONS Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of journey level experience in permit processing, planning, zoning, plan checking, building inspection, private wastewater disposal/water systems, or engineering work of which at least one year of experience involved providing service to the public. Lead or supervisory responsibility is highly desirable.
Certificates & Licenses Possession of a valid California Class C driver’s license and a satisfactory driving history as obtained from the Department of Motor Vehicles is required by time of appointment.
ICC certification as a Building Permit Technician is required at time of hire.
The physical/mental demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
IMPORTANT INFORMATIONAll applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Round 1 Selection Interviews are expected on or after Tuesday, August 20, 2024Round 2 Selection Interviews are expected on or after Wednesday, August 28, 2024Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Stephen Schoengarth, Human Resources Analyst, 415-473-6946.
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERALBelow are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 8/8/2024 11:59 PM Pacific
