Why you’ll love this position:You’ll get to work for the Office of Administration (OA) team that is focused on providing excellent customer service, every time! OA CARES about Communication, being Adaptive, Reliability, Expertise, and being Solution-Driven!
OA is looking for a dynamic individual to join our Human Resources (HR) team for this exciting opportunity! The HR Training and Engagement Specialist will serve as a vital member of OA’s “people experience” team, coordinating OA-specific training and development opportunities to support the organization’s workforce. This role will support OA in an advisory capacity, specific to employee engagement and organizational culture to help drive team performance and excellence. The HR Training and Development Specialist has a lead role in coordinating OA’s New Employee Orientation sessions and onboarding activities.
If you’re an energetic team-oriented individual, someone who is an excellent communicator, well versed in employee engagement, enjoys facilitating training sessions, someone who takes initiative, has a continuous learning and improvement mindset, and are an empathetic problem-solver, we want you to join our team!
What you'll do: - Deliver and curate in-person, online/remote, and blended training sessions to a diverse audience.
- Assist with designing training coursework on human resources-related themes like, administrative policies, customer service, and cultivating a productive and supportive workplace culture, to meet the needs of the organization.
- Develop and update HR training materials and resources as needed.
- Assess OA’s training needs and identify strategic rhythm for scheduling and providing trainings based upon best practices.
- Interact with teams across OA to coordinate training strategies and evaluate training effectiveness.
- Assume lead on OA’s New Employee Orientation (NEO) transformation project.
- Serve as lead NEO facilitator (in-person and virtual settings).
- Schedule and organize NEO sessions on routine basis.
- Review NEO and onboarding feedback on routine basis to assess experience and engagement.
- Develop engagement strategies to support onboarding efforts across OA to enhance team member experience, establish consistency, and increase retention rates.
- Complete assignments to support the HR team, as needed and assigned.
- Other duties and special projects that may be assigned.
All you need for success: - Ability to establish and maintain positive working relationships across all levels of the organization in an engaging, authentic, and professional manner.
- Effective communication skills, both verbal and written.
- Demonstrated skill in creating, or advising on creating, training curriculum that aligns with and supports the organizational mission, vision, and business need.
- Ability to facilitate and/or curate engaging training sessions.
- Competence in adapting to interpersonal styles when communicating one-on-one with individuals, working with diverse groups, facilitating training sessions, leading focus groups, and other interactions.
- Ability to provide customers with excellent - efficient, timely, reliable, and courteous - service.
- Ability to establish creditability and maintain effective working relationships at all levels within the organization.
- Ability to successfully and positively collaborate with coworkers, leaders, and workforce.
- Ability to maintain confidentiality.
- Strong organizational skills with the ability to handle multiple assignments, prioritize tasks, and meet deadlines.
- Ability to be resourceful and proactive in addressing concerns.
- Ability to maintain and demonstrate a professional, positive attitude.
- Familiarity with the principles of continuous improvement.
Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.
More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
