Are you passionate about providing public library service that builds an educated and vibrant community? Do you believe in the values of innovation, accountability and excellence? Are you both a coach and role model for staff? If you are ready to be a leader in achieving Library objectives, this Public Services Supervisor position may be for you!
We are looking for a leader who believes in the values of innovation, accountability and excellence - a leader who advocates for libraries, is up-to-date on current trends in the profession and is passionate about providing public library service that builds an educated and vibrant community, and a new kind of patron experience. The Public Services Supervisor will supervise staff, create an environment that reflects JCPL's values of serving with care, welcoming all, meeting people where they are, giving them full attention and exceeding customer expectations.
This position supervises the Edgewater Library Patron Experience and Library Operations staff.
This full time (40 Hours per week) position is fully eligible for benefits.
Apply By:08/07/24
Division:Library Division
Management Level:Supervisor - 1st Line
Scheduled Weekly Hours:40
Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description:Hiring Range: $57,606.57 - $74,888.54 Annually.- SPECIFIC JOB DUTIES: The statements below are intended to describe the more specific nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change.
- CUSTOMER SERVICE: Communicates expectations to staff about Library services and trends in customer service. Models best behavior practice for customer service. Maintains Library resources, including physical and virtual, so that residents have equal access to information and ideas. Implements quality assurance methods in programs presented in their location, including off-site locations as directed.
- CORE LIBRARY SERVICE: Communicates expectations to staff about Library services and trends in customer service. Participates with others in cross-functional teams to accomplish goals and objectives. Applies input from community for implementing system-services using established industry benchmarks. Applies established industry benchmarks in service provision as directed. Maintains current knowledge of trends in libraries and related fields to suggest new services for development and implementation system-wide.
- FISCAL RESPONSIBILITY: Provides input for location/core service budget, audits spending per established procedures, and limits. Participates in annual planning for Library services. Provides input for anticipated local and system needs. Communicates goals and strategic priorities to direct reports. Ensures compliance with budget limits and established purchasing procedures with staff under their supervision.
- Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Conducts performance evaluations and communicates short- and long-term goals and objectives. Submits personnel records and reports as required by the County. Assists and advises subordinates as necessary, resolves problems as non-routine situations arise, and ensures adherence to established policies, procedures and standards. Communicates changes in policy and procedures to direct reports and implements them as directed
- Other duties and responsibilities as assigned.
Preferred - Masters degree in Library Science (MLS) or Library Information Systems (MLIS).
Preferred - One year supervisory experience.
Education:Experience:Work Experience: Minimum three years
Certifications:Languages:Category:Library Services
