CAREER DESCRIPTIONLEARNING & ORGANIZATIONAL DEVELOPMENT MANAGERSalary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.
This position is scheduled to receive salary range increases on the following date:
Effective June 27, 2025, salaries will be increased by 4.00%
A hybrid work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs.THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment will establish an
open eligible list and may be used to fill immediate and future Regular, Limited-Term, or Extra Help vacancies in various Learning and Organizational Development positions within the Human Resource Services or other Departments. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY This recruitment will remain open for a minimum of five (5) business days and will close on
Tuesday, August 13, 2024 at 11:59 PM PST. Qualified applicants are encouraged to apply immediately.
Click here for additional County of Orange Employee Benefits.
HUMAN RESOURCE SERVICESThe mission of
Human Resource Services (HRS) is to attract, retain, and develop a highly skilled and competent workforce so that County agencies/departments can provide outstanding services to their customers. HRS provides Human Resource services to County Departments, in support of each Department's mission and commitment to serving the citizens of Orange County.
Click here to learn more about Learning and Organizational Development.
Click here to learn more about the County of Orange.
THE OPPORTUNITYAt the County of Orange, we believe a commitment to talent development is a commitment to our community. Human Resource Services is recruiting for a highly experienced Learning & Organizational Development professional to join our team. As the Learning & Organizational Development Manager, you will serve as the County’s talent systems subject matter expert overseeing the administration of the County’s talent management system (Cornerstone OnDemand) and digital learning strategy for nearly 17,000 users. As the Global System Administrator, you’ll be responsible for managing the day-to-day operations of the system, supporting the strategic use of the system, consulting on learning technology best practices, and overseeing and developing a decentralized group of more than 100 administrators. Depending on experience, this position may have supervisory responsibility for one (1) Staff Development Specialist and one (1) Sr. Staff Development Specialist. Together, your efforts will help the County continue to deliver exceptional public service to over 3.2 million residents.
The primary duties and responsibilities of this position include, but are not limited to:
- Serves as the County's Global Talent Management System Administrator and is directly responsible for managing the strategy and operational administration of Eureka (Cornerstone OnDemand), the County’s talent management system, for over 17,000 users.
- Oversees a network of over 100 Eureka Department Administrators as part of the County governance structure, ensuring quality, effectiveness, and certification.
- Oversees the execution and development of the digital learning content strategy, including evaluating effectiveness of marketing and learning programs.
- Provides subject matter expertise consultation on the strategic use of learning technologies, instructional design, and program development.
- Supervises a team of learning and organizational development professionals, including recruitment, hiring, mentoring, development, and retention of staff, including performance management and employee relations.
- Partners with the Learning & Organizational Development Director and County stakeholders to ensure programs achieve intended goals.
- Manages contracts and vendor management for large-scale program delivery.
MINIMUM QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess the following:
One (1) year of experience as a Learning & Organizational Development Administrator or its equivalent with the County of Orange.
Or
Five (5) years of professional organizational development management experience in work related assignments; must include one
(1) year of lead/supervisory experience.
- A Bachelor’s degree in organizational development, education, business, public administration or related field may substitute for one (1) year of the required experience.
- A Master’s degree in organizational development, education, business, public administration or related field may substitute for two (2) years of the required experience.
Possession of a Master’s degree from an accredited college or university with major coursework in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field is highly desirable.
Professional certifications such as Professional in Human Resources (PHR) or IPMA-HR Certified Professional are highly desirable but not required.
Additionally, the ideal candidate will demonstrate the following key competencies:
TECHNICAL EXPERIENCE- Administering talent management systems (learning and performance modules), developing strategies to maximize system value and user experience, managing a talent system governance structure, and designing and delivering technical training.
- Experience with instructional design, creating and administering a digital content strategy, and consulting with multiple stakeholders.
- Anticipating and meeting the learning and organizational development needs of a large workforce and contributing to talent development within the organization.
- Translating contemporary learning and organizational development theory into practical application at scale.
TECHNOLOGY- Leveraging learning technology in developing innovative talent development solutions.
- Working with and management of a Learning Management System.
- Working with various software programs especially instructional design software such as Articulate Storyline, Adobe Captivate, and Camtasia, as well as an understanding of basic technology hardware.
INNOVATION- Developing new insights into situations and applying different and novel solutions to make improvements.
WRITTEN/VERBAL COMMUNICATION- Outstanding skills in both spoken and written communication, especially adept at communicating complex technological processes clearly and engagingly.
- Ability to write cogently and concisely, with excellent grammar, spelling, and punctuation.
- Ability to develop presentations and to present effectively to audiences at all levels.
- Excellent skills at engaging audiences, explaining complex processes, and demonstrating active listening.
COLLABORATION- Ability to work effectively with others, establish and maintain strong working relationships throughout the organization and within the team.
- Ability to work with various groups in developing a creative, forward-thinking approach.
RESULTS ORIENTATION- Ability to develop and utilize measures to assess goal attainment and outcome achievement.
- Ability to utilize tools and techniques to ensure projects remain on target and on budget.
- Managing for outcomes while balancing for short- and long-term needs.
- Ensuring work is aligned to organization’s strategic goals and customer needs.
MINIMUM QUALIFICATIONSClick
here to learn more about the minimum qualifications for the
Learning and Organizational Development Manager classification. Physical and mental requirements as well as environmental and working conditions will be listed on the classification specification.
RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview | SOI (Weighted 100%)Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.EligibleList|
ScoreGroupsOnce all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference PolicyThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATIONPlease see below for important information regarding COVID-19 related recommendations.Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click
here to see the latest guidance for more details.
EMAIL NOTIFICATION:Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:Click
here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Evelyn Zhao at Evelyn.Zhao@ocgov.com or by phone at 714-834-7606.
EEO INFORMATIONOrange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 8/13/2024 11:59 PM Pacific
