Job Description and DutiesUnder the direction of the Information Technology Manager II, the Information Technology Specialist (ITS) II, provides all technical and database system support and maintenance activities. Including making plans, analysis, designing, development, documentation, and maintenance of innovative technical solutions in support of Platform as a Service (PaaS), Commercial off the Shelf software, Software as a Service (SaaS), and hosted software systems for the Department of Justice (DOJ).
The ITS II ensures that the business and information technology (IT) requirements are in alignment by the link between the business mission, strategy, and processes to the IT strategy. The ITS II oversees and guides the business and IT strategies to function cohesively. The ITS II makes technical recommendations to executive management, business customers, and provides leadership and direction to other technical staff and vendors. The ITS II is an expert in software solutions, acts as a team lead and technical analyst on complex applications and performs at the expert specialist level of this career series; and works collaboratively with other technical and business units within DOJ. The ITS II also provides a high-level technical support and maintenance including staff training, administration and configuration, analyze, design, develop, troubleshoot, test and report, and implementation of data solutions. The ITS II develops and publishes technical procedures and user guides for configuration of the application and details intricate and complex programs and processes. This position applies the highest level of technical and business knowledge in the most complex system analysis, operation of user interfaces and output, data analysis, and manipulation for business requests. The incumbent performs project lead responsibilities over one or more of the applications and works independently and as a team leader to prioritize work, develop work plans, and manage task assignments. The incumbent must demonstrate a high level of communication (both oral and written) skills while these responsibilities are performed.
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You will find additional information about the job in the
Duty Statement .
Working ConditionsThis position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment.
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II
- INFORMATION TECHNOLOGY SPECIALIST I
Additional Documents - Job Application Package Checklist
- Duty Statement
Position DetailsJob Code #: JC-440764
Position #(s): 420-986-1414-901
Working Title: Cloud (PaaS) Application Developer Classification: INFORMATION TECHNOLOGY SPECIALIST II
$8,374.00 - $11,220.00
Shall Consider: INFORMATION TECHNOLOGY SPECIALIST I
$6,323.00 - $10,230.00
Range A: $6323 - $8475
Range B: $6954 - S9319
Range C: $7635 - $10,230
# of Positions: 1
Work Location: Sacramento County
Telework: Telework
Job Type: Permanent, Full Time
Work Shift: Day Shift
Work Week: Monday - Friday
Department InformationThis position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Enterprise Client Services Section.
Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov.
Special Requirements A fingerprint check is required.
Clearly indicate JC - 440764 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
Due to the COVID-19 public health emergency, applying electronically is highly encouraged.
A background check is required (if applicable).
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/6/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Dunya Jamshed JC-440764
PO Box 160608
Sacramento , CA 95816-0608
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Dunya Jamshed JC-440764
4949 Broadway
Sacramento , CA 95820
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Familiarity, expertise, and proven experience with Salesforce or or other Platform as a Service (PaaS) development and customizations.
- Experience with application design and implementing complex data processing workflows or interfaces between systems and forms logical design requirements/functional specifications to meet customer needs.
- Ability to write detailed specifications for the most complex programs/modules, and willingness to participate in program support, perform unit testing and system testing to ensure requirements are met.
- Ability to analyze and resolve system failures, performance, security issues, network problems, and software problems.
- Provide training, mentorship, guidance, and direction which relates to software systems to staff of varying skill levels.
BenefitsBenefit information can be found on the CalHR website and the CalPERS website.
Contact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Dunya Jamshed
(916) 210-5219
dunya.jamshed@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information about Application FilingPlease note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Statement of Qualifications:The application process will consist of a thorough evaluation of the applicant’s Statement of Qualifications (SOQ). Applications without the SOQ will be eliminated from the examination. An SOQ is a narrative description of how an applicant’s education, experience, knowledge, skills and abilities meet the qualifications for this position. When completing the SOQ, applicants must follow these guidelines listed below. An SOQ that does not conform to these guidelines may be given a disqualifying score.
• Responses to below questions must be typed and limited to two (2) pages using no smaller than 12-point font size.
• Answer each numbered item separately and indicate the corresponding item number for each response. Be specific with your responses and provide specific examples.
• Indicate your total years of experience and list the official or civil service classification performing each of the activities.
Note: there may be multiple parts to each factor.
Please write your proven experience, familiarity and expertise with the Salesforce or other Platform as a Service (PaaS) development and customizations.
Please write your experience with application design and implementing complex data processing workflows or interfaces between systems and forms logical design requirements/functional specifications to meet customer needs.
Please explain your ability to write detailed specifications for the most complex programs/modules, and willingness to participate in program support, perform unit testing and system testing to ensure requirements are met.
Please explain your ability to analyze and resolve system failures, performance, security issues, network problems, and software problems.
Please write your experience in providing training, mentorship, guidance, and direction which relates to software systems to staff of varying skill levels.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 8/6/2024
