DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. This position is an “at-will,” non-benefited position and is limited to 1,000 hours in a fiscal year, from July 1st through June 30th. This position may work up to 20 hours per week depending on the needs of the department.
Under direction of Billing and Customer Service Manager, read, record and report readings of electric and water meters for the Billing and Collection Department, and perform related duties as assigned.
JOB REQUIREMENTSThese examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The examples of work performed are neither restricted to nor all-encompassing of the duties to be performed under this job title.
- Read residential and commercial meters for the electric and water utilities using hand-held computers.
- Perform data entry in hand-held computers.
- Identify and report any condition or malfunction of water and electric meters that would require repair.
- Perform “upload/download” of meter routes and data using AS400 software.
- Check and re-arrange reading sequence for meter locations to improve reading efficiency.
- Clean water meters and water meter boxes.
- Assist Utility Service Lead with additional duties as assigned to meet the needs of the Department.
- Contact customers in person, by phone, or in writing relative to meter location or access problems.
- Safely operate a City vehicle in daily performance of duties.
- Perform other related duties as assigned.
MINIMUM QUALIFICATIONS Knowledge of: - Customer relations techniques.
- Computer operations.
- Safe driving and work practices.
- City Utility Ordinances and Resolutions.
- State of California Public Utility Code.
Ability to: - Hear and see at a level sufficient to read gauges and dials and accurately record data.
- Maintain harmonious and cooperative working relationships with other City employees and the public.
- Work in weather conditions of extreme heat and cold, and to tolerate dust, pollen wind and rain.
- Perform manual labor and walk long distances on a daily basis.
- Ability to repetitively lift 25 pounds on an ongoing basis.
- Work well under pressure, be punctual, and have regular attendance to meet established deadlines.
- Perform duties in environments where animals may be present.
- Organize and maintain accurate records.
- Use a personal computer for performing data entry and record keeping.
- Calculate and record figures accurately and rapidly.
- Understand and carry out written and oral directions.
- Communicate by radio to other field or office employees.
- Work a flexible schedule to meet the meter reading needs of the City.
- Use math skills to determine utility usage for customer inquiry in the field.
- Meet Department standards for both quantity and accuracy of work.
- Read and understand maps and Geographic Information Systems (GIS) location devices.
- Understand location, direction, and physical orientation.
- Operate a variety of access tools such as keys, padlocks, and alarm systems in gaining access to properties and/or meter devices.
Experience: - Meter reading for an electric or water utility preferred.
- One year of experience in a position requiring individual management of duties in a timely manner.
- Basic experience in computer skills preferred.
Education: Equivalent to completion of twelfth grade.
Necessary Special Requirement: Possession of a valid California Class C Driver’s License verified by current DMV records obtained at appointment of hire.
SELECTION PROCEDUREApplications must be filled out completely. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check.
In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States.
In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test.
The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees may receive benefits on a pro-rated basis.
To learn more details, contact us at personnel@cityofukiah.com.
