Administrative Assistant for Director of Trauma Services

  • State of Missouri
  • Jefferson City, Missouri
  • Jul 19, 2024
Full Time Administration and Management Clerical and Administrative Support

Job Description

Job Location: This position is domiciled within Jefferson City Central Office.

Why you’ll love this position:

The Missouri Department of Mental Health (DMH) seeks an Administrative Assistant to support the Director of Trauma Services (DOTS) and team

The DOTS Administrative Assistant will support a team tasked to promote trauma informed approaches, manage and expand the Critical Incident Stress Management (CISM) Peer Network for DMH workforce and implement workforce trauma and wellness initiatives to support DMH employees of Divisions of Developmental Disabilities and Behavioral Health state operated hospitals, programs and regional offices. Working hours are Monday through Friday; 8:00 a.m. - 5:00 p.m. Limited remote work options are available.

Responsibilities:

  • Provide high-level administrative support and assistance to the Director of Trauma Services and other assigned staff.
  • Serve as logistics coordinator for initiatives, trainings, and events.
  • Assist with initiative tracking, data management, and trauma dashboards.
  • Perform clerical and administrative tasks including calendar management, proofreading, drafting letters, memos, expense reports and other documents for staff.
  • Arrange travel and accommodation for staff.
  • Schedule and attend meetings (as needed), note-taking and minutes, creating agendas, and coordinating all meeting logistics (food, materials, speakers, travel, etc.).
  • Receive incoming communication on behalf of staff, review contents, determine importance and summarize and/or distribute contents, as appropriate.
  • Provide phone coverage for the Director and staff as needed.
  • Provide support to the Department Director’s Office as needed.
  • Perform office tasks including record maintenance and ordering of IT equipment, supplies, and office equipment/furniture.
  • Some travel may be required.
  • Perform other related duties as assigned.


Required Skills:

  • Communication skills - Strong interpersonal skills, exceptional customer service, excellent verbal and written communication and effective problem-solving skills.
  • High levels of motivation, initiative, and resourcefulness. Ability to function well in a fast-paced and at times stressful environment.
  • Time management skills - Ability to work independently, setting priorities, managing workloads, proven ability to meet deadlines.
  • Organizational skills - Excellent organization and attention to detail, ability to support distributed team members in person or virtually who are regionally-based throughout the state and working hybrid schedules.
  • Cooperate with diverse teams - Work cooperatively with diverse workforce from all levels of organization with respect, compassion, fairness and ability to find common ground.
  • Technology skills - Extensive knowledge of office administration, clerical procedures and recordkeeping systems. Proficient with Microsoft Office Suite with the ability to learn new or updated software. Ability to create promotional flyers, newsletters and update webpages.
  • Travel to facilities/locations - 10% annual travel may be required for in-person meetings, trainings and events.
  • Ability to move light objects weighing less than 30 lbs. short distances.


Eligibility:

  • High school diploma required, associate’s degree from an accredited university or college strongly preferred. Five or more years of professional experience as a Lead Administrative Support Assistant also required.



Salary up to $53,322 annually, commensurate with education and experience.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Job Address

Jefferson City, Missouri United States View Map