Communications and Marketing Coordinator

  • CITY OF KINGMAN, AZ
  • Kingman, Arizona
  • Jul 19, 2024
Full Time Community Relations or PR and Marketing Information Technology and Communication Services
  • Salary: $72,499.00 - $87,003.00 Annually USD Annually
  • Salary Top: 87003 USD Annually

Job Description

Job Summary

CITY OF KINGMAN

COMMUNICATIONS & MARKETING COORDINATOR

CITY ADMINISTRATION

$72,499 - $87,003/ANNUALLY

(HIRE IN RANGE; DOQ)

POSITION IS FLSA EXEMPT

MONDAY - THURSDAY 7:00 AM - 6:00 PM

Learn more about our Benefits & Wellness Incentives

APPLICATION MUST BE SUBMITTED BY 8/8/24 5:00PM

OVERVIEW
The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.

For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information.
GENERAL DESCRIPTION OF POSITION

Incumbent develops, designs, writes and/or edits and graphically produces marketing and communications materials to assist in the public’s understanding of City policies, programs, activities and services. This position shapes a positive image of the City of Kingman and assures the communications efforts of the City are comprehensively coordinated.

SUPERVISION RECEIVED

Works under the general guidance and direction of the City Manager or designee.

SUPERVISION EXERCISED

None.

Minimum Qualifications/Special Requirements

DESIRED MINIMUM QUALIFICATIONS

Education and experience:

  • Bachelor’s degree in Communications, Public Relations, Marketing, Political Science or Business Management or related field; and
  • A minimum of three (3) years’ experience in public communications and public relations.
  • Public sector experience preferred.

SPECIAL REQUIREMENTS

Must possess a valid Arizona State driver’s license or have the ability to obtain one prior to employment.

Essential Functions

ESSENTIAL DUTIES & RESPONSIBILITIESEssential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it.

  • Develops, creates, and coordinates the distribution of accurate, timely and accessible public information to promote the City's key messages to internal and external customers; writes, edits and produces information packages to communicate municipal issues, and promote public awareness of City programs and services.
  • Coordinates the design, development, production and distribution of public communications and promotional materials utilizing methods including but not limited to: press releases, public outreach strategies, media advisories, publications, direct mail campaigns, print and broadcast advertising, video production, content and design of City websites and social media sites.
  • Drafts the writing and editing of text, graphic design and photography for all types of public information campaigns. Works with City departments to collect information and develop promotional plans for special events, programs and community services.
  • Coordinates effective community meetings, media events and press conferences to promote City programs and services and encourage civic involvement; serves as an information resource to citizens, business establishments, news media, and community groups.
  • Assures the City's messages are consistent, reliable, and reach the target audience.
  • Researches and resolves inquiries and complaints and addresses social media inquiries and comments to ensure timely and accurate response.
  • Conducts research projects, compiles information, and summarizes findings on assigned issues.
  • Monitor and analyze the effectiveness of communication and marketing efforts. Track metrics such as engagement, reach, and feedback to inform future strategies and initiatives.
  • Prepares comprehensive reports.
  • Assists with planning, coordinating, and monitoring special programs or projects initiated by the City Manager.
  • Assists in developing legislative, public affairs and communications strategies.
  • Builds and maintains positive relationships by demonstrating superior customer services through courteous and cooperative behavior.
  • Regular attendance is an essential function of this job to ensure continuity.
  • May be required to work early mornings, evenings, holidays or weekends as needed.
  • Performs all work duties and activities in accordance with city policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.

PERIPHERAL DUTIES

  • Performs duties of a similar nature or level as required.
  • May serve on various employee or other committees as assigned.

WORK CONTACTS

  • Regular and frequent contact with the elected officials, county, state, other city departments, city and regional leaders, business leaders, legislators, media, and the general public.


Miscellaneous

Necessary Knowledge, Skills and Abilities:

Knowledge: Principles and practices of communications, marketing, public information, public and media relations, and strategic communications planning; All elements of the principles of website and graphic design and the production of collateral materials, digital photography, and videography; City organization, operations, policies and procedures; State and federal laws and City policies governing dissemination of public information; Professional journalistic methods, including research, publication and presentation materials; Local community resources and regional community service programs; Methods and techniques used in the production of communication projects; Legislative and political processes; Correct English grammar, composition, spelling, punctuation and vocabulary.

Skills: Communicating information to the public regarding City operations, services, and programs; Analyzing information from a variety of sources, and developing effective action plans; Exceptionally skilled in written communications, to include drafting as well as editing, and the ability to write to fit designated audiences; Responding to and resolving inquiries, concerns, and complaints; Skilled in oral communications, including public speaking to both large and small group audiences; Maintaining composure, and working effectively in a high-pressure environment with changing priorities; Interpreting and explaining City policies and procedures; Discerning nuances in a political environment; Assessing and prioritizing multiple tasks, projects and demands; Using initiative and independent judgment within established procedural guidelines; Operating a personal computer utilizing standard and specialized software.

Abilities: Interpret federal, state and city ordinances, rules and regulations, and make rational decisions in accordance with established policy; Prepare clear and concise reports, written and digital communications; Understand how broad view issues relate to City's operations; Establish and maintain effective working relationships; Conduct public policy research, write speeches, press releases, statements for elected officials, editorials, reports and general correspondence; Participate in teamwork productively; Use assigned equipment and tools properly and safely.

WORK ENVIRONMENT

The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMMITMENT TO SAFETY & WELLNESS
It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.

FIND YOUR REWARDING CAREER WITH US!
Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
Community Spirit ~ Training and Development

2023-2024 Benefit Guide (PDF)

Health
  • Excellent medical, dental and vision insurance.
    • Telemedicine available through BlueCare Anywhere for general medical and behavioral health.
  • Flexible spending (FSA) or health savings accounts (HSA).
    • Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage.
  • Employer-paid group basic life insurance coverage for employee and dependents on medical plan.
    • Supplemental group insurance and third-party options available.
  • Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit.
    • Participation incentives with up to $300 redeemable annually.
  • Work/Life support services through the SupportLincEmployee Assistance Program (EAP).
    • Six free counseling visits annually.


Leave
  • 12 paid holidays , including a floating birthday holiday each year.
  • 16-35 paid vacation days per year.
    • 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs.
    • Shift fire personnel accrue leave at 1/3 more per pay period.
  • 3.69 sick hrs per pay period (approx. 9-12 sick days per year).
    • Shift fire personnel accrue leave at 1/3 more per pay period.
    • Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked.
Other leave types available, including:
  • 10 hours of Volunteer Time Off (VTO).
  • Up to 5 days for bereavement.
  • Jury Duty.
  • Military Training, and more.
Leave donation program.
Financial
  • Tuition reimbursement up to $4,500 annually.
  • Shift differential pay (2nd & 3rd shift).
  • Bonus Programs.
  • Skill-based, Certification & Bilingual Pay.
  • Clothing Allowance for Uniformed Personnel.

Recognition & Appreciation
  • Quarterly Performance Conversations (TrakStar).
  • Mission, Vision, Values (MVV) Excellence Awards.
  • Safety Awards.
  • Service Awards at 5, 10, 15, 20+ years of service.
  • Biannual All-Employee BBQ Lunch.
  • Annual Employee Pool Party.

Retirement
  • City matching to AZ State Retirement System & Long Term Disability (ASRS).
  • Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA.


Closing Date/Time: 8/8/2024 5:00 PM Arizona

Base Pay

72,499

Job Address

Kingman, Arizona United States View Map