DM Analyst II - Promotional

  • Sonoma County, CA
  • Santa Rosa, California
  • Jul 18, 2024
Full Time Administrative Analysis and Research
  • Salary: $105,629.14 - $128,399.62 Annually USD

Job Description

Position Information

THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION.

The Human Resources Department (County HR) has requested a county-wide promotional certification to fill a Disability Management (DM) Analyst position. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. We are currently recruiting at the I and II levels for this position, please apply to this and the separate, concurrent recruitment being conducted for DM Analyst I - Promotional if you are interested in being considered at both levels of this opportunity.This employment list may also be used to fill future full-time or part-time positions as they occur during the active status of the list. The Civil Service title of the position is Risk Management Analyst II.

Join Our Team

County HR is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. As an integral part of the HR team, our DM Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in alignment with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations, compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting.

Through consultation, analysis, and recommendations, the Unit's Analysts work collaboratively with other County HR Units and assist HR management in other operational departments to address and resolve challenging situations, in compliance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). DM Analysts also act as subject matter experts for employees and departments by answering questions about leave, disability, and workers' compensation programs. Additionally, they:
  • Interpret laws, policies, and guidance by using research and analytical skills and applying them to individual cases
  • Review cases, medical notes, and leave documentation to ensure compliance with relevant laws and policies
  • Apply mediation skills and lead interactive process meetings to discuss reasonable accommodations with departments and employees with disabilities
  • Exercise sound judgment to determine when to involve other units in County HR and County Counsel when advising departments
  • Lead the execution of JDA development with departments and County HR's Recruitment & Classification and Safety Units
  • Develop and revise policies, procedures, and guidance documents; and deliver training to supervisors, managers, and HR staff in other departments
  • Participate in larger-scale risk mitigation programs in connection with other units in County HR
What You Bring

As the next member of our team and ideal candidate, you demonstrate that you enjoy researching and learning new things, and can quickly assess difficult situations with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse challenging situations with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You can also work both independently and as part of a diverse team and have:
  • Excellent critical thinking, analytical, writing, and communication skills, with the ability to brainstorm difficult issues and convey complicated sensitive information in a clear and concise way
  • The ability to facilitate meetings and confidently, present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees
  • Experience identifying priorities and consistently re-prioritizing, as needed, based on internal and legislated timelines
  • The ability to work comfortably and confidentiality “in the gray;” although laws and regulations are specific, there is ambiguity and a constant need for interpretation and application to specific situations
  • Experience meticulously creating and retaining appropriate supporting documentation/case notes
  • Knowledge of and experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions
  • Substantial experience with the disability interactive process or in transferrable areas such as negotiation or mediation
Experience in writing reports and presenting findings is required, and diverse lived experiences are highly valued. Certifications and training in HR, leave management, mediation, or workplace investigations are also desirable. Please note, that within one year of hire, you must obtain Certified Professional in Disability Management (CPDM) status.

Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together.

While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon operational needs, this position must also be willing to work outside of typical hours, during emergencies and other critical events. Flexible scheduling, including minor adjustments to daily start and end times and/or a 9/80 schedule, and 50% telework may be available following the completion of the probationary period.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Minimum Qualifications

Any combination of coursework, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this would include the following:

Experience: Two years of professional level experience working with occupational safety and health programs, workers' compensation, disability management, employee benefit and insurance, liability, casualty insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment.

Education: Academic coursework in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable.

License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Considerable knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to occupational health and safety, workers' compensation, disability management, liability, employee benefits and insurance, or other related programs, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure;

Working knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods and procedures; computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training.

Ability to: use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management areas such as disability, safety, liability, and benefits; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters, accident causation, safety conditions or benefits; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction.

Selection Procedure & Some Helpful Tips When Applying

  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

ADDITIONAL INFORMATION

A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

HOW TO APPLY

Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: CG
HR Technician: RR

IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.

COUNTY OF SONOMA BENEFITS: MANAGEMENT*

These are some of the excellent benefits the County offers:

Paid Time Off :Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan :Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .

IRS 457 Plan :Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief :County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Plus excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900.

*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 7/29/2024 11:59 PM Pacific

Base Pay

105,629

Job Address

Santa Rosa, California United States View Map