Job Description and DutiesThe Division of Medi-Cal Fraud and Elder Abuse (DMFEA) is looking for a Staff Services Manager I who is self-motivated, creative, and customer service focused to provide leadership to staff. Under the direction of the Staff Services Manager II, the Staff Services Manager I will supervise a team of professional staff working in the Administration Branch. The Staff Services Manager I will establish guidelines, plan, organize, and monitor the activities of staff overseeing DMFEA’s contracts, budget, facilities, and training coordination.
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You will find additional information about the job in the
Duty Statement .
Working ConditionsThis position is eligible for a hybrid telework schedule. Telework requires California residency and is contingent on DMFEA's operational needs. Under DMFEA's current telework policy, this position is required to report in-person to the office two times per week.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Additional Documents - Job Application Package Checklist
- Duty Statement
Position DetailsJob Code #: JC-440790
Position #(s): 423-651-4800-901
Working Title: Staff Services Manager I Classification: STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Facility: DMFEA Personnel
Work Shift: Day
Work Week: Monday - Friday
Department Information- This position is located in the Division of Medi-Cal Fraud and Elder Abuse and will be filled in Sacramento, Administrative Branch.
- Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus letter if that is the basis of their eligibility.
- To gain list eligibility for the Staff Services Manager I classification, you can access the exam HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams .
- For more information about the Department, please visit the Attorney General's website at www.oag.ca.gov .
Special Requirements - A fingerprint check will be required.
- Clearly indicate the Job Control Code (JC-440790) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
- Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. Leap eligibility should not be disclosed.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/31/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Sheela Kowdle (JC-440790)
2329 Gateway Oaks Drive
Suite 200
Sacramento , CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Sheela Kowdle (JC-440790)
2329 Gateway Oaks Drive
Suite 200
Sacramento , CA 95833
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required. Applicants who don't submit an SOQ will not be considered for this position. Please see below for the SOQ prompt.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Demonstrated ability to lead, engage, motivate, and support a team.
- Demonstrated ability to oversee, create, and maintain an effective working relationship with management, supervisors, and staff.
- Demonstrated ability to foster a team and customer service work environment.
- Demonstrated ability to exercise a high degree of initiative and independence of action, decision-making and strong communication and organizational skills.
- Experience effectively planning, organizing, and managing multiple projects, workloads and competing priorities.
- Ability to work under pressure, handle multiple tasks with accuracy and precision, and adapt to changing priorities.
- Ability to analyze issues, interpret complex information and problem solve.
- Ability to communicate in a clear, concise, and effective manner both verbally and in writing.
- Preference for candidates with experience in a range of subject areas including contracts, fiscal/budgets, training and travel, and/or facility management.
BenefitsBenefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
Contact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Sheela Kowdle
(916) 621-1790
DMFEA_Personnel@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of QualificationsThe SOQ must be typed, no more than two pages with 1-inch margins, and no less than a 12-point Arial font. When completing the SOQ, each question must be numbered. Applicants who fail to submit an SOQ or follow these instructions may be disqualified and not considered.
1. Describe your leadership style.
2. Describe your management experience, either serving as an immediate supervisor and/or lead on a project or team. How many staff did you manage and what was your role? Include any experience you have dealing with coaching, training, project management, workload planning, etc.
3. Describe your approach in a client/customer-based role when supporting several managers, supervisors, and staff members.
Additional Information on Application FilingPlease note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 7/31/2024
