CAREER DESCRIPTIONEMERGENCY MANAGEROPEN TO THE PUBLICThe list established from this recruitment will be used to fill current and future vacancies in this specialty. It may also be used to fill vacancies in similar and/or lower classifications within the County of Orange.
DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on
Friday, August 9, 2024 at 11:59 PM (PST). In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:
Effective June 27, 2025: 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.
SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.
Click here to learn more about the Social Services Agency.
THE OPPORTUNITY As part of the Social Services Agency’s Safety and Emergency Management Team, the Emergency Management Manager will assist in the coordination with all four (4) Social Services Agency divisions on the planning, writing and execution of the SSA Emergency Operations Plan (EOP), including a broad range of complex emergency preparedness and response activities. In addition, the Emergency Manager position will serve as the Mass Care & Shelter Branch Director during an Emergency Operations Center (EOC)/Operational Area (OA) activation.
The responsibilities of the position will also include, but are not limited to the following:
- Write, update and maintain SSA Emergency Operations Plan(s), annex plans, operational continuity plans and documents, and Standard Operation Procedures in accordance with FEMA’s CPG 101 guidance.
- Ensure the SSA Department Operations Center (DOC) is maintained for operational readiness adhering to Standardized Emergency Management System (SEMS) / National Incident Management System (NIMS) requirements.
- Serve as SSA DOC Manager during activations.
- Develop and facilitate SSA DOC Exercises to maintain the Agency’s SEMS/NIMS compliance and operational readiness, working with contract trainers as appropriate.
- Conduct DOC general and position specific training for SSA leadership, management, and staff as appropriate.
- Ensure mandatory all hazards staff training is conducted regularly and maintain SSA SEMS/NIMS training files and records.
- Maintain DOC Position Binders including regular SEMS/NIMS updates.
- Maintain SSA Policy Group binders for County EOC responders as needed.
- Serve as Care & Shelter Branch Director at the County Emergency Operations Center (EOC) as necessary.
- Maintain SSA DOC, Care & Reception, FAST, Specialized Childcare Teams, and other staffing during activations.
- Maintain SSA’s Emergency Management mass notification platform Everbridge (Alert SSA and associated call out teams).
- Supervise SSA Safety Administrator.
- Perform other work as assigned.
WORK SCHEDULE, LOCATION and PROGRAM ASSIGNMENT - The 9/80 flex schedule is available but is not guaranteed due to the needs of the department.
- There are some assignments that may require shift work, and/or working weekends, and/or holidays.
- Work schedules will vary depending on program needs or position assignment.
- Work location and program assignment will vary depending on the needs of the department.
- Willing to be on-call and able to respond 365 days per year.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have four (4) or more years of work experience related to emergency management and possess extensive experience in real-world response and progressive emergency management experience including project management. A Bachelor’s degree or higher in a related field or specialized training, Certified Emergency Manager (CEM), CA Professional Emergency Manager (CA-PEM) is ideal but not required. Mass Care Operations experience is ideal, but not required.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
Highly Desired Certifications- Certificate of Incident Command Systems training 100, 200, 300, 400, 700, and 800 is required
- Certificate of Standardized Emergency Management System G606 is required
- International Association of Emergency Managers Associate Emergency Manager® or Certified Emergency Manager® is desirable but not required
- California Emergency Services Association - Professional Emergency Management (CA-PEM) Certification is desirable but not required
- WebEOC Administrator, desired but not required
- Everbridge certification (Mass Notification) desired but not required
Technical Skills and Knowledge of- Understanding of emergency management principles, procedures, and protocols
- Real-world emergency response
- Incident Command System, the Standardized Emergency Management System and the National Incident Management System
- Relevant laws, regulations, and standards related to emergency management and public safety
- Write emergency plans or have professional experience performing within an emergency plan
- Administer and manage EM systems and programs such as WebEOC and Everbridge
- Use of emergency management software and communication systems
- Mass Care operations experience
- Extensive knowledge and experience in disaster planning
- Plan and administer exercises in disaster response and recovery
- Write After Action Reports and Improvement Plans
- Extensive knowledge in Incident Command System, the Standardized Emergency Management System and the National Incident Management System
- Understands functions of governmental agencies and their roles pertaining to Cal OSHA occupational safety regulations and standards
- Knowledge of safety principles, practices and procedures. Demonstrate the ability to develop an effective EM training program. Proficiency using MS Word, Excel, Outlook and PowerPoint
Risk Assessment | Critical Thinking- Assess potential risks and vulnerabilities in each emergency or disaster
- Identify challenges and develop innovative solutions
- Provide direction and guidance in high-pressure situations
- Mitigate and plan emergency response and recovery
- Capable of working in a high-stress, emergency response environment requiring to navigate conflicting priorities, ambiguous directives, and/or other uncertain conditions
- Analyze complex situations, make decisions and recommendations during emergencies
Project Management | Planning and Preparedness- Develop emergency response plans and coordinate preparedness activities
- Ability to integrate cultural considerations into emergency planning and response efforts
Communication |Interpersonal Skills- Strong verbal and written communications skills for effective coordination with SSA Emergency Management Team
- Disseminate accurate and timely information through various communication channels during emergencies
- Communicate/articulate information in a succinct and organized manner
- Effective collaboration with diverse groups of individuals, including government agencies, community organizations, and the public
- Relate well to a wide spectrum of personalities to effectively achieve project goals
- Effective team leader with the ability to bring together individuals from diverse backgrounds in order to achieve a common goal
Emergency Exercise Coordination | Training- Organize and facilitate training sessions and emergency response exercises to ensure readiness
- Understanding of EOC functions and experience in supporting EOC operations during emergencies
- Develop and deliver effective presentations and trainings suited to the needs of the diverse audience
Leadership- Operates effectively under ambiguous, uncertain conditions
- Relates well to a wide spectrum of personalities to effectively achieve project goals
- Effective team leader with the ability to bring together individuals from diverse backgrounds in order to achieve a common goal
MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Emergency Manager.
RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Structured Oral Interview | Oral Exam (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
ADDITIONAL INFORMATIONPlease see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or cynthia.silva@ssa.ocgov.com
EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 8/9/2024 11:59 PM Pacific
