Emergency Dispatcher I/II

This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Sheriff’s Office in Visalia. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Current vacancy is with the Tulare County Sheriff’s Office located in Visalia.

SALARY RANGE: Level I: $4011 - $4888 Monthly
Level II: $4429 - $5398 Monthly

Typical Duties

Learn standard operating procedures in sending and receiving radio transmissions; receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance; receive calls simultaneously, prioritize them, and maintain status of each; contact appropriate agencies for information and assistance; broadcast and receive emergency radio communications such as 911, ambulance, medical aid, fire, and CHP calls; dispatch and maintain status on Sheriff's and Fire units, utilizing computer assisted dispatch; read and review California Penal Code, Vehicle Code, Tulare County Ordinances, Federal Communications procedural manual to learn and identify types and numbers of a variety of violations, to understand types and levels of reported crimes and emergency situations, and to know clearly radio procedures and broadcast codes; conduct various civil defense tests; perform clerical functions including typing, filing, maintaining logs and tally sheets; prepare various computer forms; operate teletype terminal in sending and receiving teletype communications; provide general information to the public; maintain and update records and current procedures; attend meetings and training seminars; travel will be mandatory. Level II: Handle more complex emergency situations; may act as a trainer to lower level incumbents. Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)

Minimum Qualifications

MINIMUM QUALIFICATIONS

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills, and/or license which are required and equivalent to the following.

Education/Experience: Level I: Equivalent to the completion of the twelfth (12) grade and one (1) year of general clerical experience OR a combination of education and experience; a law enforcement or fire agency; Level II: in addition to the requirements for level I, One (1) year as an Emergency Dispatcher I in Tulare County, or one (1) year equivalent 911/emergency dispatch experience in a law enforcement or fire agency.

Knowledge of: Level II: Communications equipment, including computer assisted dispatch systems, and 911, telephone exchange, and teletype equipment; emergency, communications, and legal terms and terminology including broadcast codes.

Skill/Ability to: Level I: Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; Remember and relate past and present events; quickly assess situations and remain composed under stress; enter data into a computer while taking telephone and radio messages; follow oral and written instructions; speak clearly and concisely; file accurately; write legibly; establish effective working relationships; deal tactfully with law enforcement and all other types of agencies and the general public; type accurately at a speed of 40 words per minute net; in addition to the requirements for Level I, Level II: Remain seated for periods of time and operate dispatching equipment while handling multiple and/or lengthy emergency situations; read and comprehend legal terms and terminology; compile appropriate information pertaining to stolen articles, firearms, vehicles and wanted persons; quickly assess situations and remain composed under stress; enter data into a computer while taking telephone/radio messages.

License or Certificate:

License: Possession of, or ability to obtain, an appropriate, valid California driver's license.

Certificate: APPLICANTS MUST SUBMIT A TYPING CERTIFICATE VERIFYING NET SPEED OF AT LEAST 40 WPM. ONLINE TYPING TESTS WILL NOT BE ACCEPTED.

Additional Information

Conditions of Employment: Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation will be conducted. Some job classes may also require a physical exam.

College Cost Reduction Access Act
This may a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: h ttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL OPPORTUNITY EMPLOYER

Bargaining Unit 3

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision and life).This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: 7/26/2024 11:59 PM Pacific

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Visalia, California United States View Map