Administrative Assistant - Police Administration

  • CITY OF BUENA PARK, CA
  • Buena Park, California
  • Jul 16, 2024
Full Time Clerical and Administrative Support Public Safety
  • Salary: $55,515.20 - $70,865.60 Annually USD

Job Description

JOB BULLETIN

The City of Buena Park is looking for an Administrative Assistant to join the Buena Park Police Department!

Reporting to the Police Captains, the Administrative Assistant provides administrative operational support to the Buena Park Police Department. The ideal candidate for this position is a highly organized and detail-oriented multitasker who is able to juggle varied projects and tasks, answer a high volume of calls, and handle stressful and sensitive information with professionalism and discretion, maintaining strict confidentiality at all times. The individual in this position works closely with Human Resources staff to ensure the timely and accurate processing of payroll and assists with workers’ compensation claims and related paperwork as needed.

Prior knowledge of the Trakstar evaluation system, cost recovery data reporting, and prior administrative support experience, preferably in law enforcement and/or municipal government, are highly desirable qualifications for candidates interested in this position. Interested individuals are strongly encouraged to apply early.

GENERAL PURPOSE

Under general supervision, performs a broad range of varied and difficult administrative, technical, secretarial, and clerical functions in support of a department or one or more divisions; administers databases, supports commissions or committees, and prepares and reviews records and reports; provides technical direction or supervision to clerical and administrative support staff; and does related work as required.

DISTINGUISHING CHARACTERISTICS

The Administrative Assistant is distinguished from the Senior Office Assistant in that these positions typically perform more difficult work assignments involving the administration of more specialized and confidential records, the provision of staff support to a major commission or committee, the review and compilation of data for management and staff reports, and the completion of independent research. The Administrative Assistant is distinguished from the Senior Administrative Assistant in that it does not directly support a department director although it may provide technical direction or supervision to other administrative support staff.

ESSENTIAL FUNCTIONS

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

Organizes and administers information within specialized departmental databases; interprets and utilizes data fields to research and prepare management reports.
Schedules appointments and meetings, and arranges for travel or staff attendance at conferences, workshops, and professional functions; coordinates meeting arrangements and may assist with the physical set-up of meeting facilities and conference rooms; notifies meeting participants.
Acts as staff liaison to City Commission and/or one or more committees by preparing agendas, taking minutes, researching items, and compiling, submitting, and relaying presentational materials and information to members.
Provides divisional and counter support; answers calls, screens visitors, and refers parties to appropriate personnel; assists customers at a public counter and by telephone; responds to inquiries and complaints.
Compiles budgetary data and tracks account expenditures; purchases office supplies and equipment and researches information regarding vendors, contractors, and consultants.
Prepares, types, and edits correspondence, staff reports, agenda reports, activity reports, audit documents, grant reports, and legislative and statutory correspondence.
Conducts surveys and replies to requests for data; researches city and departmental records; prepares tables and exhibits; explains policies and practices; draws conclusions and recommends actions.
Creates fliers, public announcements, website collateral, legal statements, and promotional information, and coordinates special events.
Establishes and updates division records and archives and considers how this information may be used and verified in various reports.
Compiles, submits, and verifies information in departmental timesheets, accrued time-off records, payroll rate adjustments, and personal information change requests.
Administers contracts and requisitions for professional services, products, and a variety of other materials; maintains and orders office supplies; oversees payments of invoices and claims.
May organize, train, supervise and evaluate the work of office support personnel, as assigned.
May act in the absence of the Senior Administrative Assistant in performing various tasks.
QUALIFICATIONS GUIDELINES

Knowledge of:

City policies and protocols; program administration practices; research methods involving the use of department databases; office administration practices and procedures; correct English usage, including spelling, grammar and punctuation; city organization, ordinances, rules, programs, policies and procedures applicable to departmental operations; basic functions of public agencies, including the role of an elected Council and appointed boards and commissions; rules and procedures governing public notices and conduct of public meetings; word processing, spreadsheet, graphics, and database software applications; record keeping, filing, purchasing, and accounting practices and procedures; communications methods; effective customer service techniques; effective leadership techniques.

Ability to:

Operate computer equipment and use word processing, spreadsheet, and specialized software application programs; operate calculator and standard office equipment; plan, organize and prioritize administrative assignments to meet deadlines; type at the net rate of 45 words per minute or higher; take minutes and provide administrative support to assigned commissions or committees; provide technical direction to support staff; communicate effectively, both orally and in writing; proofread and prepare clear, accurate, and concise records and reports; establish and maintain effective working relationships with staff, management, vendors, contractors, consultants, public and private representatives, and others encountered in the course of work; exercise tact and diplomacy in explaining and obtaining compliance with department administrative procedures; maintain the confidentiality of sensitive information and records.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, the employee is constantly required to sit, and occasionally to stand and walk. The employee must be able to talk and hear. The employee must be able to use hands to finger, handle, feel or operate computer hardware and standard office equipment; and reach above and below shoulder level with hands and arms. The employee occasionally lifts and carries records and documents weighing more than 20 pounds.

Specific vision abilities required by this class include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and changing deadlines and interact with city officials, staff, management, customers, the general public, and others during the course of work.

WORK ENVIRONMENT

The employee frequently works in office conditions where the noise level is usually moderate, at or below 85 decibels.

EDUCATION/TRAINING/EXPERIENCE

High School graduation or G.E.D. equivalent is required, preferably supplemented by education, training and certification in office management, supervision, and the use of office and database software products. Three years of administrative and customer support experience is required, preferably including some lead experience. Experience within a specific field related to the position assignment is highly desirable.

LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS

Certified typing skills of 45 wpm is required within one year of appointment to this position. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test.

Acceptable typing certificates must meet all of the following requirements:

  • A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed).
  • Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office.
  • Certification must be verifiable and include a valid administrator's name, signature, address and telephone number.
  • A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED.
  • A copy of the certification must be submitted with your official City application.
  • You must submit the certificate in order to be considered for the position.


For suggested locations and more information about the requirements, please CLICK HERE.

APPLICANT INFORMATION/EXAM WEIGHT

INTERVIEW TENTATIVELY SCHEDULED FOR THURSDAY, AUGUST 22, 2024

Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application.

All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner.

The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.

Americans with Disabilities:

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date.

Fingerprinting:
Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof.

Physical Examination:

Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense.

Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department.

SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent.

RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution.

VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service.

SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation.

HOLIDAYS:An average of eleven (11) holidays per year.

MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement.

DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary.

VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary.

LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City.

LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible.

EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families.

DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution.

WORK SCHEDULE:4/10 or 3/12 alternative work schedule depending upon the work location.

OC CREDIT UNION: Available to all City employees and their families.

CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age.

Closing Date/Time: 8/11/2024 12:00 AM Pacific

Base Pay

55,515

Job Address

Buena Park, California United States View Map