Mental Health Case Manager I/II

  • TULARE COUNTY HHSA
  • Porterville, California
  • Jul 14, 2024
Full Time Human and Social Services Public Health
  • Salary: $41,296.00 - $55,556.00 Annually USD Annually
  • Salary Top: 55556 USD Annually

Job Description

Multiple vacancies with the Health and Human Services Agency located in Visalia and Porterville. This recruitment will establish an employment list to fill current and future vacancies in various programs and facilities, including jail facilities and clinics, in Visalia, Tulare, Dinuba, and Porterville. Some positions may require shift work including nights and weekends.

This position requires incumbents to engage with consumers of Mental Health and/or Alcohol and Drug Services in reducing barriers to treatment and provide support to their wellness and recovery. Vacancies can be filled at either Level I or Level II depending on qualifications.

Salary Information by Level:
Level I: $3,441 - $4,194 Monthly
Level II: $3,799 - $4,630 Monthly

Typical Duties

Actively engages consumers/family to determine what services and support will assist in reaching their personal recovery goals, considering the consumer’s/family's unique needs and preferences.

Coordination and consumer linkage to community-based resources to maximize support systems, promote wellness and recovery, and minimize risk of hospitalization or homelessness.

Ensure that consumers attend therapy and important medication management appointments as outlined in their wellness plans (provide reminders, help in access to transportation).

Ensure consumer safety through various assignments, including but not limited to general observation in one-on-one or large group settings.

Conduct and document in-home assessments, medication management, and present updates to a multi-disciplinary treatment team.

Assist consumers in the development, implementation, and monitoring of treatment plans with the aim of improving their level of functioning within the individual family and community.

Build rapport with clients by listening, interacting with them, and engaging the consumers in treatment.

Manage a caseload by ensuring timely client contact, initiating and maintaining a variety of progress notes, service records, and other required documentation in standard form and language.

Observe and document consumer behavior, including staff interventions.

Develop and carry out preventive community outreach services in collaboration with community partner agencies, contractors, and/or law enforcement.

Provide simple instruction and coaching/training related to medication management, public transportation, job preparation, continuing education, budgeting, housing, and other subjects related to successful independent living and other life skills.

Provide consumer support in obtaining, maintaining, and managing outside resources for financial support.

Act as an advocate for the consumer and family and, in partnership with them, maintain liaison with the family, schools, legal entities, various community groups, and others as required.

Maintain accurate, complete, and legible field notes and activity logs of all consumer contact and support provided.

Assist consumer in finding and maintaining housing.

Assist consumer in developing budgeting, personal grooming, hygiene, and general housekeeping skills.

Incumbents assigned to a residential living facility will monitor room and board conditions and maintain resident medication charts.

Level II duties include: Assist consumers in the development, implementation, and monitoring of treatment plans with the aim of improving their level of functioning within the individual family and community; develop and carry out preventive community outreach services in collaboration with community partner agencies, contractors, and/or law enforcement.

Essential job duties may be assigned that are not listed above but are relative to this job classification.

Minimum Qualifications

MINIMUM QUALIFICATIONS
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills, and/or licenses that are required and equivalent to the following.

Education :
  • Equivalent to completion of twelfth (12th) grade.
Experience :
  • Level I: Required six (6) months of experience in the field of social services, mental health , or human services. Level II: Requires one (1)year of experience equivalent to that gained as Mental Health Case Manager I.
Knowledge of:
  • Basic office procedures and practices, including computer usage.
  • Basic principles and techniques of interviewing and crisis intervention counseling at a level not requiring licensure as a mental health professional.
  • Effective short-term crisis intervention techniques.
  • Community resources available to assist consumers.
  • Regulatory, licensing, and policy issues affecting the work of mental health and public social service agency.
  • Techniques for evaluating and monitoring family situations and problems to assist in providing basic recommendations to a multidisciplinary treatment team.
  • Principles and practices of effective customer service.
  • Correct grammar, spelling, and punctuation.
  • Programs and treatment techniques for the support and care of individuals with severe and persistent mental illness.
Skill/Ability to:
  • Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes, and behaviors of both clients and co-workers.
  • Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
  • Learn and apply basic client care practices. Learn and apply basic short-term crisis intervention techniques.
  • Gather information through rapport building, observation, and case reviews to identify barriers to treatment.
  • Operate a computer in the completion of assignments.
  • Prepare and maintain accurate case records, reports, and correspondence using correct grammar, punctuation, and spelling.
  • Develop and maintain cooperative working relationships with agency staff, community groups, and resource agencies.
  • Present oral and written reports concisely and clearly to a multidisciplinary treatment team during case staffing meetings.
  • Establish and maintain effective interpersonal relationships at all organizational levels and with the public.
  • Maintain confidentiality of all information and materials.
License or Certificate:
  • Possession of, or ability to obtain, a valid California driver's license.
DESIRABLE QUALIFICATIONS
  • Have worked in crisis situations.


Additional Information

Conditions of Employment:
  • Possession of, or ability to obtain, an appropriate, valid California driver's license.
  • Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions.
  • An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions.
  • Some job classes may also require a physical exam.

College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 4

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP).

Retirement:
The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:

2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance:
Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: 7/23/2024 11:59 PM Pacific

Base Pay

41,296

Job Address

Porterville, California United States View Map