Position available with the City Manager's Office, City Communications located at 414 E 12th St
$6,489-$9,734/month
Normal Work Days/Hours: Monday-Friday, 8a-5pm
Application Deadline Date: Open Until Filled
Responsibilities
The Language Access Manager is responsible for the division's strategic direction and for ensuring compliance with the City's ordinance and internal policy around Language Access, which ensure residents are not excluded from local government services and resources because of communication needs. The Manager will have direct responsibility for the organization, administration, and operation of the division, and potential vendors hired to provide sufficient and culturally competent translation and interpretation services and assistive technology.
Key Responsibilities: Directly supervise Office of Language Access Staff.
Create and advocate for policies that increase language access across the City.
Advise city leadership on accessibility for citywide programs, neighborhood events and vital information & documents.
Align strategies and plans for accessible communication throughout all city departments.
Partner with community leaders to discuss and implement areas of improvement around language access.
Oversee compliance with the City's Comprehensive and Equitable Language Access Plan (CELAP) and ordinance.
Review and approve community guidelines for translations and interpretation.
Develop a vetting process for language service vendors and ensure the quality and cultural competency of interpretation interactions and document translation.
Provide annual reports and updates on the progress of language access initiatives.
Qualifications
Preferred qualifications include a Bachelor's Degree in Ethnic Studies, Cultural Linguistics, Public Administration, Language Studies/Foreign Languages, Communications, Human Resources, Social Services, Law, or a related field. Additionally, priority candidates should be multilingual and/or possess certification as an interpreter or translator. A Master's Degree is preferred, along with substantial experience in implementing initiatives and programs within complex workplace systems. Applicants should have a minimum of five (5) years of full-time experience in language services; equivalent experience may be considered.
Other Information
URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our
EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to
accommodations@kcmo.org .
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
(DOD) 38 U.S. Code • 4211). 
