Position Information Grow your career with the County of Sonoma's Human Services Department. Become a Child Welfare Data System Migration Project Manager and contribute to our community today! Starting salary up to $ 59.85 /hour ($ 124,914 /year) plus a competitive total compensation package!* This recruitment is currently being conducted to fill a time-limited Child Welfare Data System Migration Project Manager position in the Family, Youth, and Children (FYC) Division of the Human Services Department (HSD) , which is currently funded through 6/30/2027. The Civil Service title for this position is Public Assistance Systems Specialist.
This Child Welfare Data System Migration Project Manager will be responsible for leading the Division’s transition to the new Child Welfare Services - California Automated Response and Engagement System (CWS-CARES) case management system, including coordinating and leading the transition of over 200 end users. They will also act as an HSD representative at regional and statewide committees , providing feedback on policy and/or system changes that will impact Division personnel and other stakeholders. Additional responsibilities include:
- Understanding the impact of system and business process changes due to migration to CWS-CARES, and communicating it to all impacted users
- Coordinating and working with teams of staff and subject matter experts to develop and document new business processes
- Supporting the implementation of system and business process changes and drafting policies and procedures
- Facilitating discussions with program staff to identify areas needing system improvements and communicating those needs to Child Welfare Digital Services (CWDS) program development teams
- Overseeing and providing training on the new case management system and related business processes
- Acting as a resource for questions about complex system problems and providing tools to assist staff
- Creating and maintaining a communication plan to ensure CWS-CARES updates are provided to all Division staff, HSD leadership, community partners, and other stakeholders
The ideal candidate will possess:
- Substantial experience with one or more large case management systems, ideally CWS/CMS
- Experience understanding, defining, and documenting business processes
- The ability to facilitate discussions about end user and agency needs
- Substantial experience with business intelligence tools such as Crystal Reports, Business Objects BI, Tableau, or other systems
- Experience planning and leading large, data migration projects, especially those with mission critical components
- Experience providing training to large groups and/or developing training materials
- The ability to translate program verbiage to system change specifications or technical requirement documentation
- Experience with the integration of multiple business/software platforms
- The ability to work in a fast paced, ever-changing environment
- Excellent interpersonal skills, and the ability to work with a diverse group of managers and staff
- Strong communication, decision making, public speaking, and problem-solving skills
- Experience with PowerPoint and advanced Excel skills
About the Human Services Department (HSD)
HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.
As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department.
The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services .
What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:
- Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory .
This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.
Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum QualificationsAny combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:
Experience: Four years of full-time experience in the direct delivery of services to clients or the oversight of such services, one year of which must have included the planning, development, and implementation of automated information systems utilized in a public assistance agency.
Education: Completion of the equivalent to twelve semester or eighteen quarter units in public administration or business administration, information systems, computer science, or closely related field.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities Working knowledge of: legislation, regulations, and procedures related to public assistance or social service programs; application of automation to income maintenance or social service programs from a user perspective; principles, methods and procedures of systems analysis, planning and development; the use of modern computer applications in data management and familiarity with terminology relating to computer software, hardware, and peripheral equipment; and project management techniques.
Ability to: understand, interpret and apply rules, regulations, and ordinances, and federal, state and local legislation; establish and maintain effective working relationships with County management personnel, employees, and representatives of other public agencies; perform data collection, interpretation and evaluation pertaining to management information systems including cost benefit analysis, Request for Proposals (RFPs), and Advance Planning Documents (APDs); organize, prioritize, schedule and coordinate work flow to meet production deadlines; maintain records and reports related to the operation of automated public assistance systems; effectively communicate orally and in writing; read and comprehend written material on a wide variety of technical subject matter; make mathematical calculations of moderate difficulty.
Selection Procedure & Some Helpful Tips When Applying- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination:
An
Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews.
ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: EP
HR Tech: EV
IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.
COUNTY OF SONOMA BENEFITS: MANAGEMENT*These are some of the excellent benefits the County offers:
Paid Time Off :Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan :Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.
Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .
IRS 457 Plan :Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Student Loan Debt Relief :County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.
Plus excellent dental, vision, disability, life insurance, professional development, and more.
For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900.
*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: Continuous
