Apply By:07/17/24
Division:Children Youth Family & Adult Protection Division
Management Level:Individual Contributor
Scheduled Weekly Hours:40
Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description: Jefferson County wants to bring your attention to a position currently opened here in the County. If you're a solid professional with proven experience that's seeking more than a paycheck in an honorable profession, we invite you to apply for
Adult Protection Associate Caseworker. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. We are seeking a some who enjoys communicating with the public and their community, working with at risk populations, and someone that loves what they do and is motivated to share their knowledge with their team.
The
Associate Caseworker position receives calls, emails and walk-in reports of adult abuse/neglect and exploitation, gathers information from multiple sources, records the information into the state data system, research multiple databases for history on identified parties in the reports, and submits reports daily for review and assignment. Position refers callers to appropriate resources, and interfaces with the public on adult abuse/neglect reports. Position also assists families in navigating the public assistance system and community resources to ensure families are receiving appropriate levels of assistance & services. This position primarily works in-office; however, this position may conduct at home visits for stable on-going adult protection cases.
Schedule :
Please note of this position's schedule and hours:
- Five days a week working eight hours per day. Upon successful completion of probation, you will have the opportunity to transition into a flexible schedule of four days a week working 10 hours per day.
- Work location could be a combination of working remotely and in-office as determined by the needs of the team.
Compensation :
Hiring Range: $25.00 - $26.00USD Hourly Compensation will be determined based on education, experience, and skills.
Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click Here for our Total Rewards summary.
Essential Duties: The Associate Caseworker is responsible for:
- Taking reports of Adult Abuse/Neglect and exploitation.
- Assessing incoming reports, referrals, or request for services as a screener.
- Researching multiple databases for history on identified parties in the reports and submits reports daily for review and assignment.
- Gathering and documenting information on reporting party, victim/clients, caretakers, and other pertinent information that will aid in determining course of action & appropriate level of response.
- Conducting face to face interviews with reporting parties that come to Human Services building.
- Completing an initial risk assessment to determine the safety of the adult and/or community, the scope of the alleged abuse, the environment where the alleged abuse/neglect occurred, and the history, if any, of previous reports of abuse/neglect or family violence.
- Assessing the needs of the at-risk adult and possibly the family, discuss potential crisis interventions with supervisor, and coordinates services in order to reduce the risk of abuse/neglect.
- May participate in the assessment and incorporation of police reports to determine if further follow-up is needed.
- May assist caseworkers who are in the field depending on workload and performance.
Knowledge, skills, and attributes that would be beneficial and lead to success in this role include: - High level of emotional intelligence
- Empathetic listener
- Proficient interpersonal, written and verbal communication skills working with individuals, groups, and staff
- Ability to work independently and in a team environment
- Committed, collaborator, problem solver, trouble shooter, and critical thinker
- Critical thinker with ability to prioritize short/long-term responsibilities
Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Minimal Qualifications:
- Bachelor’s degree with an equivalent of thirty (30) semester or forty-five (45) quarter hours in the following:
- human behavioral sciences or health care related courses, such as, social work, sociology, psychology, psychiatry, gerontology, nursing, special education, family intervention techniques, diagnostic measures, therapeutic techniques, criminal justice, other human behavioral sciences, or a medical field relevant to the APS program and/or at-risk adults.
Preferred Qualifications:
- Minimum of 6 months experience working with at risk adults or adult protection field
- Excellent phone skills, ensuring a positive tone through the entire interaction, asking clarifying questions and taking detailed messages to ensure the clients questions are answered.
- Ability to articulate clearly and effectively to varying levels of customer
- Experience with Microsoft Office/Microsoft 365
- High attention to detail when proofreading/correcting written reports
- Proficiency in processing paper and electronic records per established records management protocols.
- Strong customer service skills
Please note of the following: - Offer of employment contingent on criminal history check, Motor Vehicle Report, and education verification.
- Must have valid driver's license, if you are from out of state, you must obtain a valid Colorado driver's license within 30 days of hire date and you must not have any major violations, nor more than one DUI, DWI, DWAI conviction in the past three years.
- Due to the nature of this position, this comprehensive application may take over an hour to complete. Please feel free to view the supplemental questions prior to starting your application and/or take breaks throughout the process by saving your application and returning to it later. Supplemental questions requiring a written response will serve as a writing sample.
- Current Jefferson County employees must apply through their employee profile in Workday.
How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities .
Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal .
For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs
Questions: - County Recruitment Team: 303-271-8400 or careertalent@jeffco.us
- Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org
- Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us
Education:Bachelor's Degree
Experience::
Certifications:Languages:Category:Health & Human Services
