What You'll Be DoingDo you have a passion for providing lifesaving services? Join us and become an integral part of our
Public Safety Communications System team as a
Public Safety Communication Systems Engineer. Responsible for serving as an engineering project leader and performing professional level engineering work on the
Wake County Public Safety Communications Systems. This includes analyzing, coordinating, designing and maintaining telecommunications systems, equipment and associated circuits for the transmission, reception and display of voice, data and other information on wireless communication systems. Develop and provide methods for support and maintenance for the
Wake County Public Safety Communications System and associated subsystems. Provide updates on the long-term (7 year) capital plan for any components associated with the
Wake County Public Safety Communications Systems. Establish and maintain working association with peers in other
Wake County and
NC public agencies, e.g.
Wake Schools, ITS, Wake Municipalities,
NCLGISA, as well as appropriate professional organizations. Serve as a communications link to the
IT Management Team, other
IT Department work groups, other
Wake County work groups and others outside of
Wake County government.
About Our TeamThe Wake County Public Safety Communications System is an integral part of Public Safety agencies’ ability to provide lifesaving services to the residents of Wake County. The Public Safety Communication Systems team directly supports over 7,000 subscriber radios spread across multiple Wake jurisdictions. There are 13 radio tower sites and 5 communications dispatch locations. The Wake County Public Safety Communication Systems team provides critical communication support for 911 dispatchers, fire/rescue, law enforcement, emergency medical responders, public works and general government personnel.
The Basics (Required Education and Experience) - Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field
- Four years of experience in public safety systems design and administration
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience) - Must be proficient in troubleshooting, repair, installation and customer training on Motorola Land Mobile Radio Products. This equipment includes Conventional, Trunking, Simulcast, Analog and Digital technologies
- Must have a detailed understanding of Motorola systems permitting the individual to assist in the design, troubleshooting and maintenance of Motorola's various product lines
- Must be able to verbalize and communicate concepts and recommendations to the customer and within other Motorola organizations
- Must be able to coordinate projects in the field and successfully implement and complete these projects
- Must have detailed understanding of networking including the OSI Model and understand how OSI Layer 2 and 3 networks apply to backhaul connectivity
- Must have a thorough understanding of RSS/CPS software and how to program subscribers
- Must have a thorough understanding of Network Management applications and how to configure devices in a P25 Zone Core
- Must be able to Install, optimize and maintain new radio voice and data systems
- Must be Motorola M3 Core Certified, or capable of certification within 1 year of employment
How Will We Know You're 'The One'? - Excellent and professional interpersonal, verbal and written communications skills, the ability to present complex topics to nontechnical audiences and solid analytical and technical skills
- Knowledge and experience in radio communication systems, radio propagation, RF, wireless or broadband/LTE
- Excellent customer service skills with the ability to cooperatively resolve end user issues quickly and accurately, while building relationships with internal personnel and external contacts
- Critical thinking with excellent troubleshooting and problem-solving skills to include the ability to reverse engineer configurations
- Knowledge and understanding how data flows within applications, how configuration or changes within the system can affect processes and how to reconcile data and obtain information needed by business owners to make decisions
- Knowledge of transmission, broadcasting, switching, control and operation of telecommunications systems
- Knowledge of designing test strategies, test plans and accomplishing test execution to include user acceptance test driven development, execution and test monitoring
- Self-motivated with the ability to work independently as well as in a dynamic team environment and stay focus in a fast-paced environment
About This PositionLocation: Waverly F. Akins Wake County Office Building Raleigh, NC 27602
Employment Type: Regular
Work Schedule: Mon - Fri 8:30am - 5:15pm
Hiring Range: 102,500 - 106,406
Market Range: 76,003.00 - 136,808.00
Please include
ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 7/12/2024
What Makes Wake GreatHome to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity StatementWake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check StatementPosition may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker StatementIn the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
