What You'll Be DoingJoin #TeamWake as an
IT Systems Engineer!
We’re seeking an IT professional that is passionate about advancing and protecting the public health of the Wake County community. You will learn what our Public Health staff needs and apply your creativity and expertise toward a solution. Our Information Technology (IT) team manages the tech systems used by Wake County’s Public Health division of Health and Human Services. Wake County’s Public Health has the most comprehensive public health care in all of North Carolina. It ensures care for children, women, people with life threatening diseases such as tuberculosis and HIV, and more for the Wake County community.
The IT Team is here to keep everything running smoothly, offer help when needed, and make sure the systems meet all necessary requirements. Plus, we're always working on new projects to make things even better for Public Health.
See all of the lifesaving services Wake County Public Health has that the IT Team supports: https://www.wake.gov/departments-government/health-human-services/public-health-and-medical-services
As an IT Engineer, you'll work closely with different Public Health teams to plan, analyze, and maintain various systems and portals. These include systems for:
• Environmental Health (Inspections and Groundwater Management Systems)
• Occupational Health
• Dental Clinic
• Health Clinics (Electronic Medical Records System)
You'll handle multiple systems at once, supporting interfaces, managing security access, and pulling relevant data from the systems’ databases.
Your role also involves making sure systems are used to their fullest potential, partnering with IT and Public Health teams, and ensuring systems are secure and reliable.
You are a human being with a full life outside of work. We want to celebrate and respect that. While this role may require the occasional on call after hours support, we are firmly committed to working with you so that those instances respect your work life balance, commitments outside of the job, and family needs.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you want to make a lasting impact in the Wake County community? If you answered ‘yes’ to both questions, we encourage you to apply! We understand that the education you built your expertise and experience can take a variety of paths. You may have gained these skills through direct field experience, a certificate or specialized course, a boot camp, from a mentor, a technical or associate degree, a four-year degree, or another path altogether. We welcome candidates from ALL paths of learning, and celebrate the diversity of educational experiences that could have led you into IT. We believe strongly in developing your career through relevant skills training. You won’t want to miss the opportunity to be a part of this team.
We strongly encourage people of all races, cultures, ages, abilities, mental health experiences, veteran experiences, sexual orientations, gender identities or expressions, parenting experiences, and educational experiences to apply. We're more than happy to make adjustments that will make this process the most accessible and possible for you. So, please don't hesitate to let us know how we can help.
About Our TeamWake County Information Services is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out.
The Basics (Required Education and Experience) - Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field
- Four years of experience in IT systems design and administration
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience) - Four or more years experience in Systems Administration (e.g. on-premises and/or cloud)
- Four or more years experience in SQL Query Development (e.g. SQL Server and Oracle)
- Four or more years experience in Business Intelligence Reporting and Dashboard Development (e.g. PowerBI and Tableau)
- Four or more years experience in IT Project Management (e.g. CompTIA, CAPM, PMP)
- Four or more years experience in Customer Service and System Management (e.g. ITILv4)
How Will We Know You're 'The One'?
- An experienced understanding of enterprise technology applications (on-premises and cloud)
- A desire to communicate clearly and compassionately to our team, staff, and community
- A passion for puzzle-solving complex data sets and technical challenges
- A fundamental understanding of how to take a technical project from analysis to go-live
About This Position
Location: Human Services Center Sunnybrook Raleigh, NC 27610
Employment Type: Regular
Work Schedule: Mon - Fri 8:30am - 5:15pm
Hiring Range: 74,513-104,320
Market Range: 74,513.00 - 134,126.00
Please include ALL prior work experience on your application and resume.
Posting Closing Date: This position is open until filled.
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
