Veterans Services Officer

Applications for the following positions will be accepted on a continuous basis. These recruitments may CLOSE AT ANY TIME WITHOUT FURTHER NOTICE. Qualified applicants will be placed on continuous employment lists and are eligible for consideration for six months.

First Review Date: July 9, 2024

Typical Duties

Plan, organize and administer a comprehensive veterans’ services program; counsel, advise and assist veterans and their dependents in matters affecting veterans' compensation, pension, insurance benefits, rehabilitation, medical care, loan benefits, civil service benefits and other similar rights and benefits and directs or refers them to the appropriate professional services; interview veterans and their dependents and advise and assist them in establishing their rights to services and benefits; obtain documentation of discharge, birth, marriage, divorce of veterans and dependents, death, naturalization, and other types of evidence in support of applicant and/or claims; discuss and resolve difficult cases with Veterans Administration Officials; coordinate veterans' service program with other county departments and programs; review legal and regulatory changes affecting veterans' services, benefits or rights; review medical and legal records and case histories in order to provide appropriate referral and/or service; maintain contact with veterans and other community organizations for the purpose of furthering the veteran's services programs; coordinate and execute community outreach programs. Makes oral presentations at veteran’s events; maintain organized records and processes for veterans and their families; collaborate with other agencies to streamline benefit availability, organized outreach, efficiency in submittal, and growth for the clients we serve; serve on local and statewide committees associated with veterans’ assistance; address groups regarding veterans' problems and the program in general; prepare and monitor divisional budget; interview, select, supervise, train, and evaluate staff; motivate and provide team building amongst the Veteran’s Services team; prepare memos, letters and reports.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education: Equivalent to completion of the twelfth (12th) grade.

Experience: Veteran of the United States armed forces and three (3) years of increasing responsibility in a social service or public service setting.

Knowledge of: Federal and state laws pertaining to veterans’ rights and benefit; knowledge of benefit eligibility and determining factors; budget preparation and control; principles and practices of supervision, evaluation and training; interviewing and counseling methods and techniques; community resources and service programs.

Skill/Ability to: Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics of the presented information; understand and accurately input into data bases, computer systems, Federal and State programs; operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; gather and coordinate the information and evidence required to establish veterans' eligibility entitlement; analyze and evaluate problems of individual veterans and their families and recommend effective solutions or alternatives; deal with conflict and develop effective conflict resolutions; formally address groups of varying sizes; build relationships and develop sustainable outreach strategies within the Veteran’s community.

License or Certificate: Possession of, or ability to obtain, an appropriate, valid California driver's license; proof of service in a branch of the United States armed forces is required and can be met with either a Certificate of Honorable Service or a DD-214; within 12 months of hire date obtain claims accreditation through the California Department of Veterans Affairs (CalVet).

Additional Information

Conditions of Employment:

Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 7

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

FLSA exempt employees accrue an additional 5 days of vacation per year.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: Continuous

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Visalia, California United States View Map