CAREER DESCRIPTIONITSYSTEMSENGINEERII In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.25% increase
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future IT Systems Engineer II positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close
Friday; July 12th, 2024 at 11:59PM (PST).
ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services.
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here for more information on OCIT
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here for more information on the County of Orange
THE OPPORTUNITY OCIT is seeking a candidate to fill a full time IT System Engineer II position. The position will administer and manage server operations in one of the largest agencies in the county.
The position will also support multiple seasoned engineering staff as well as perform other duties as assigned.
In addition, the IT Systems Engineer II will perform, but is not limited to, the following duties :
- Deploying, configuring, maintaining, and upgrading Microsoft Servers, Exchange Servers, backup and disaster recovery systems, and related management tools
- Configuring, maintaining, and upgrading storage arrays and related management tools
- Maintaining system security on host and virtual servers
- Monitoring and optimizing the performance of host and virtual servers
- Designing, configuring, and performing backup and recovery of key systems
- Controlling and monitoring user access
- Maintaining archived data
- Provide user access to applications in accordance with approved security roles;
- Create, modify, and delete user access;
- Provide second level support for application provisioning issues
- Assist with the administration and maintenance of the complex Active Directory organizational structure, Microsoft Exchange, Exchange Online and Office 365
- Perform incident resolution
- Create and run reports on user access activities
- Create and update procedures and user guides; and/or participate on projects.
DESIRABLE QUALIFICATIONS
In addition to the Minimum Qualifications, the ideal candidate will possess two (2) or more years of professional experience supporting enterprise applications in large (over 4,000 users), complex network environments.
In addition, the ideal candidate will possess the following core competencies:
Technical Expertise | Technical Knowledge- Thorough understanding of complex terminology and networking concepts in information systems
- Experience with administration and troubleshooting of Microsoft components of Active Directory, Account/group administration, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), File and Print Services, Group Policy, and File backup/restore operations in large environments
- Experience and thorough understanding of on-premise and O365 hosted Exchange servers in large environments.
- Experience with VMware environments to include Hypervisor, Clustering, HA/DRS, VMware Horizon, monitoring tools and VM administration
- Experience with Cisco Unified Computing System (UCS-X) and HyperFlex environments to include components of, Fabric Interconnect, Storage Area Networks (SAN) and Network Attached Storage (NAS)
Problem Solving l Analytical Skills- Ability to analyze, identify and resolve complex technical problems
- Proactively ensure the highest levels of system and infrastructure availability
- Maintains data security, backup, and recovery strategies
Relationship l Interpersonal Skills- Able to establish a high degree of trust and credibility acting as an advocate for industry best practices and security awareness
- Works effectively and professionally while assisting various levels of staff with computer problems
- Effectively present logic, reasoning, and analysis to internal and external customers
Initiative | Dependability- Ability to make effective use of resources for performing job duties
- Ability to perform with minimal direction from a supervisor
Planning | Organizing
- Finds innovative ways of organizing task to accomplish work more efficiently according to their urgency
- Able to keep track of details to ensure work is performed accurately and completely
- Keeps other departments informed of developments affecting their functions
User and Customer Support | Communication- Excellent communication and written skills
MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the IT Systems Engineer II classification as well as the physical, mental, and environmental conditions. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) .
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process.
Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Weighted 100%)
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATIONPlease see below for important information regarding COVID-19-related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS
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here for additional Frequently Asked Questions.
Questions:
For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or 714.834.7370.
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 7/12/2024 11:59 PM Pacific
