DSS Specialist IV Department of Social Services 12 Months, Full-Time
Non-exempt, Pay Grade 29
VRS-Eligible, Benefits-Eligible
***THE LISTING ON THE ALBEMARLE COUNTY WEBSITE IS FOR ADVERTISING PURPOSES ONLY. APPLICATIONS FOR THIS POSITION MUST BE SUBMITTED THROUGH THE VA STATE WEBSITE FOUND HERE: https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2706
Essential Functions:- Performs all typical tasks of an Office Associate III as described in the Office Associate III job description;
- Responsible for completion of complex administrative and technical assignments. A significant part of the job (>50%) is for tasks/processes completed entirely by the incumbent;
- Plays a significant role in office management and oversight for the unit/department and may assume sole responsibility for a major area of unit or division functioning;
- Responsible for project and/or process management that includes highly confidential and time-sensitive information, including financial and case-related information;
- Responsible for maintaining fiscal responsibilities of the unit/department;
- Prepares correspondence for the department and/or unit, responds to vendors, suppliers, and service providers, and provides the first line of problem-solving when issues arise;
- Answers phone calls, gathers information to provide a response, and resolves issues accordingly;
- Composes letters and memoranda independently;
- Creates bulk mailings using databases and mail merge features;
- Prepares agendas and other documentation for meetings, including meeting minutes.
- Prepares complex reports specific to unit/department;
- Collects, verifies, and enters complex unit/department-related information into database. Maintains database and keeps information current;
- Establishes and maintains files, frequently of a confidential and/or sensitive nature.
Competency: Knowledge, Skills and Abilities:- Extensive knowledge of office terminology, procedures, and equipment, and of business arithmetic;
- Considerable knowledge of departmental functions, organization, and policies;
- Extensive knowledge of and intermediate to advanced proficiency in basic office software and departmental and state information systems and programs;
- Ability to occasionally perform complex mathematical and statistical calculations;
- Ability to maintain complex clerical records and prepare reports from records;
- Comprehensive knowledge of business English and spelling;
- Ability to establish and maintain effective working relationships with employees, government officials, and the general public;
- Ability to meet top-level officials and others with tact and diplomacy. Position requires broad knowledge of numerous department-specific programs and activities;
- Ability to effectively use office equipment, including computer, copier, postage meter, fax, printer, multiple-line phone, paper folder, laminator, projector, and scanner.
Required Education and Experience:- High school diploma supplemented with related secretarial or clerical work experience; OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities;
- Workers in this position are required to drive and they must meet the eligibility requirements of the County’s safe driver policy;
- The candidate may be subject to criminal history and central registry background checks.
Physical and Mental Requirements:- Workers must be willing to travel occasionally overnight and may be required to assist in managing emergency shelters for the public;
- Regular contacts made with individuals from other internal units, outside organizations, and the general public for purposes of exchanging information that requires some judgment or interpretation;
- Communication is usually cooperative in nature with infrequent conflicts resolved by higher authority;
- Administrative clerical work typically performed sitting in an office with occasional walking, light lifting of office items up to 30 pounds; and other limited physical activities.
Remote Work:This position is not eligible for remote work. All County staff must maintain residence within the Commonwealth of Virginia.
The Salary Range:The hiring range for this position is $24.97 - $27.61 per hour (approx. $51,934 - $57,422 per year). Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. This is a full time, FLSA non-exempt position. Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy, §P-60.
DEADLINE FOR APPLICATIONS: Position open until Friday, July 12.
Virginia Values Veterans:Albemarle County is a Certified V3 organization.
EOE/EEO:Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
