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Department:Van Wezel Performing Arts Hall
Employee Type:Regular
Time Type:Full time
Salary Range:$23.3807 - $29.8104 Hourly / $48,631.86 - $62,005.63 Annually
Job Posting Period:June 28, 2024 - July 19, 2024 12:00 A.M.
Job Description:OverviewResponsible for cultivating and maintaining relationships with groups and managing their orders for main stage performances at VWPAH.
Essential Functions- Tracks all group sales leads, and sales and revenue collected.
- Manages and updates group sales database.
- Manages groups each season from initial proposal to close-of-sale, seating, and collection of payments.
- Develops and maintains concierge program, relationships, and other outreach programs i.e. Chambers of Commerce, Visit Sarasota County, hotels, Business Alliances.
- Coordinates distribution of all marketing materials and tasked with expanding locations in the community.
- Allocates, prints, and mails all group tickets upon release from the ticket office.
- Researches, builds, and maintains community partnerships for shared marketing opportunities.
- Plans, coordinates, and oversees private receptions and events for group sales.
- Builds and maintains positive relationships with patrons for present and future sales.
- Identifies outlets to introduce organizations to group sales opportunities at VWPAH.
- Coordinates with Front of House Manager to ensure support staff is in place for any backstage tours or reception needs for groups.
- Manages the challenges with the stakeholders and ticket purchasers by use of enhanced customer service skills.
- Performs outbound sales calls to increase group sales.
- Displays flexibility and adaption to new software such as Pro Venue and other software as need to perform the process of group sales.
- The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description.
Minimum Qualifications- Associate Degree from an accredited college or university in Marketing, Public Relations, English, or closely related field;
- Two (2) years of experience in public relations or marketing related work preferably in performing arts industry.
Job Based Competencies- Understanding and appreciation of the important role of the performing arts in society.
- Knowledge of general office computer skills.
- Demonstrated ability to use Microsoft Word, PowerPoint, and others software products.
- Ability to problem-solve issue with customers and internal processes.
- Self-motivated individual, requiring minimal supervision.
- Strong organizational and follow-through skills.
- Knowledge of public administration and management including strong public relations skills and organizational skills.
- Ability to express oneself clearly and concisely, orally and in writing.
- Ability to analyze facts and to exercise sound judgment.
- Ability to understand and follow complex oral and written instructions.
- Ability to work changing and irregular shifts, nights, weekends, and holidays.
- Ability to establish and maintain effective working relationships with promoters, City officials, associates, VW Foundation, volunteers and the general public.
- Ability to work changing and irregular shifts, nights, weekends and holidays.
ResponsibilityUnder the direction of and responsible to the Department Head or designated representative. Generally, none, however occasionally may be assigned supervision and review of others work on a project basis.
Physical RequirementsThis position is office work that requires exerting up to 20 pounds of force occasionally and up to 10 pounds of force frequently. Position requires walking, stooping, bending, reaching, fingering, and standing for short periods of time. Position also requires hearing to accurately understand information at normal spoken word levels and visual acuity for reviewing, checking, preparing, and maintaining written and computer files. Manual dexterity to operate standard office, data entry, and word processing equipment is required.
Public ContactContinuous and considerable public contact with the media, marketing, marketing representatives, other arts organizations, and the public.
Retirement BenefitThe City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving.
NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan .I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299.
F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
