Job Location: This position will be located at Harry S. Truman State Office Building, 301 W. High Street, Jefferson City, MO 65102
You will carry out an important mission of supporting the welfare of children in the State of Missouri.
- Receive, analyze and review cases received by the Office of Child Advocate regarding complaints against the Children’s Division.
- Investigator receives complaints over the phone or from written correspondence.
- The investigator analyzes complaints to determine an appropriate response.
- The Investigator will contact Children’s Division staff and other relevant entities to gather additional information. The investigator will review Children’s Division case files, law enforcement reports, medical reports, etc.
- The investigator will interact personally with various parties involved in cases.
- This includes conducting interviews, field meetings, and travel as necessary.
- The investigator will also assist in the promotion of the office, education surrounding the office, and assisting in the compilation of data for the annual report.
- The investigator will also attend stakeholder meetings or legislative hearings when Director or designee is unavailable.
- Speaking with callers of concern.
- Reviewing documentation in FACES regarding alternative care cases, services cases, and/or investigations and assessments.
- Speaking with child welfare professionals such as Children's Division employees, juvenile officers, and GALs.
- Issue a letter of findings regarding agreement or practice or policy concerns.
Minimum Qualifications - Bachelor’s degree in social work, psychology, counseling, human development & family studies, criminal justice, political science, or public administration.
- Must have at least 2 years of experience in the child welfare system as a case worker, investigator, supervisor, or Juvenile Officer.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
