Summary
King County was named "Best-in-State Employer" in Forbes magazine 2019, ranking 16 on the list of best employers in Washington State, visit Awards given to King County to see more! King County's Investing in YOU initiative to build a workplace where ALL employees can thrive and become the nation's Best Run Government. Enjoy a balanced life with benefits that support you!
Our mission is to protect public health and enhance the environment by collecting and treating wastewater while recycling valuable resources for the Puget Sound region. The Wastewater Treatment Division employs about 800 people who plan, design, build, and operate treatment facilities. Our employees also enforce regulations to reduce harmful waste discharged to the system, and we educate the public and businesses on ways to protect water quality. To our agency, success means clean water. It means honoring our legacy while keeping a promise to future generations that our beautiful environment will be there for them to enjoy. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. WTD strives to provide equitable services to residents and businesses across King County.
About the Role:The successful candidate will be a part of the Revenue and Accounts Receivable (RAR) Unit. The team oversees the billing and collecting capacity charge from all property owners in King County's service area. Taking care of our ratepayers is a big job. Turning wastewater into clean water is a complicated process, and very important to our ecosystem. Other services provided by RAR include a low-income payment program for Capacity Charge customers.
About the Team:WTD protects water quality and public health in the central Puget Sound region by providing high-quality treatment to wastewater collected from local sewer agencies. To us, success means clean water. Our team is a unit within the Finance Division that works to ensure that clean water projects are funded.
Join our team dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment.
We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources.
Commitment to Equity, Racial, and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial, and social justice, making it a foundational and daily expectation for all employees. As a Fiscal Specialist III , you will actively apply these principles in all aspects of your work. Learn more about our commitment at
http://www.kingcounty.gov/equity .
Apply now for a rewarding career at the
Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training,
comprehensive benefits , and growth opportunities.
Job Duties
What You Will Be Doing: - Provide customer service to the public requesting information about capacity charges, accounts, and billings. Interpret established policies, procedures, codes, regulations, and other relevant sources to internal and external customers by telephone and in writing. Handle sensitive, confidential, and/or potentially volatile situations.
- Administer billing activities: establish new accounts and billing cycles, print and distribute invoices, review, research, verify, and reconcile data discrepancies; process payments.
- Process and document account adjustments and refund overpayments.
- Process incoming and returned mail; process changes of ownership; make collection referrals, follow up on delinquent accounts.
- Use database, spreadsheet, and word processing applications to develop and maintain reports, record-keeping systems, and correspondence. File reports and documents.
Experience, Qualifications, Knowledge, Skills
Qualifications You Bring: - Advanced experience in accounting or related fields working on Accounts Receivable/Accounts Payable in an Enterprise Resource Planning (ERP) system like Oracle; or an equivalent combination of education and experience.
- Excellent communication and customer service skills to successfully communicate with a wide audience in varied communication settings.
- Proficiency with using personal computers, with experience using Microsoft Office including SharePoint, Outlook, Word, and Excel.
- Ability to utilize LEAN or other process improvement tools.
- Ability to manage time and adapt to changing priorities; work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.
- Able to learn quickly when facing new situations: open to change; thrive in an environment of shifting assignments and unfamiliar tasks.
- Works independently with minimal supervision.
Competencies You Bring: - Ensures accountability - Follows through on commitments and ensures others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Design feedback loops into work.
- Customer focus - Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.
- Action-oriented - Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues.
- Optimizes work processes - Identifies and creates the processes necessary to get work done. Separates and combines activities into an efficient workflow. Designs processes from small tweaks to complete reengineering.
- Communicates effectively - Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.
It Would Be Great If You Also Bring: - Experience with Oracle or similar systems.
- Experience dealing with customers by phone and email.
- Experience working remotely.
Supplemental Information
Working Conditions- Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically once a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including parks and the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life balance and reduces carbon footprint under the department's vision of Green Where We Work .
- Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.
- Work Schedule: This full-time position works a 40-hour work week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime-eligible
- Union Representation: T his position is represented by King County Teamsters Local 117-P&T bargaining unit.
Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply.
Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.
To apply, submit a:
- Complete Application
- Resume
- Cover Letter
Note: Additional documents will not be considered during minimum qualification screening.
For more information regarding this recruitment, please contact:
Rodney O. Dungo
HR Analyst
rdungo@kingcounty.gov
Discover More About the Wastewater Treatment Division: Visit our
website and check us out at
Facebook ,
X (formerly Twitter) ,
Instagram ,
YouTube and our
WTD Blog .
Discover More About DNRP : Visit our
website , explore an
interactive map of our recent accomplishments and check us out at
Facebook ,
X (formerly Twitter) ,
LinkedIn ,
TikTok ,
Instagram ,
YouTube and
Keeping King County Green News .
Sign up for
Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.
Forbes named King County as one of Washington State's best employers.Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our
"True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To ApplyIf you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Closing Date/Time:
