Director, Risk & Claims Management

Position Description

Responsible for leading the City's Risk Management Division including self-insured workers' compensation and tort liability programs, coordinate loss control program, insurance broker relationship, placement of insurance policies, guidance on appropriate insurance limits, and all other insurance, excluding employee benefit related, matters for the City.

Work Location
This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

The City of Minneapolis does not sponsor applicants for work visas.

Amended 6/24/24 - This position requires a police background check.

Job Duties and Responsibilities

Manage the City's loss prevention, workers' compensation and tort liability claims programs.Develop and implement a strategic risk management plan for the City.Develop a comprehensive loss prevention program to increase the City's effectiveness in Risk Management.Manage the process and procedures for workers' compensation and tort liability programs; assist with dispute resolution and complex claims.Supervise and coordinate workers' compensation claims activities including subrogation and, in conjunction with Human Resources, the return to work program.Present Risk Management matters to internal and external groups as needed.Serve as liaison with outside counsel, City Attorney's Office, and City insurance committees on insurance matters.Manage consultant relationships.Direct and coordinate the administration of Risk Management systems consisting of software support to workers' compensation and tort liability functions.Develop strong partnerships/working relationships with City departments and develop the credibility and expertise of Risk Management within the City enterprise.Provide guidance to and consult with department heads and supervisors relating to Risk Management matters.Provide ongoing evaluation of Risk Management programs and strategies to determine strategic alignment with business goals.Identify and implement best practices in all aspects of Risk Management.Manage the Risk Management Division budget.Participate in emergency management activities as City's Risk Management representative.

Required Qualifications

Minimum Education
Four-year college degree in Risk Management, Claims and Property Insurance, Business Administration, Finance, Public Administration or a related field or equivalent combination of education and experience.

Minimum Experience
Five years of professional experience in claims management and investigation, workers compensation, tort liability, and risk management, which has included a minimum of two years in a supervisory capacity.

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Background Check (Police)
The City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

Union Representation
This position is appointed (CAP) .

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

Considerable knowledge and understanding in the Risk Management function.Knowledge of public sector insurance law including, but not limited to, liability and workers' compensation.Knowledge of best practice workers' compensation and liability claims investigation, management, and resolution.Strong, demonstrated leadership, team building, interpersonal, and management skill and experience.Excellent oral and written communication skills.Ability to work in a political environment and establish effective working relationships.Ability to work closely with other departments.Ability to lead change and implement improvements and enhancements.Ability to develop strategic long-range plans and programs and the ability to look forward to proactively accomplish goals and objectives through planning, process improvement, and innovation.Demonstrated ability to develop a strong, cohesive team and to develop employees.Ability to effectively react to situations that require immediate attention and tactical or strategic response.Ability to understand complex documents and situations and to provide analysis.Demonstrated knowledge of Minnesota public sector workers' compensation law.Demonstrated knowledge of public sector insurance law.Demonstrated knowledge of public immunity laws.Management and supervision of employees at a leadership level for a minimum of five years




Closing Date/Time: 7/8/2024 11:59 PM Central

120,333

Minneapolis, Minnesota United States View Map