This position is eligible for a Tiered Sign-on Bonus up to $5,000What You'll Be DoingWake County General Services is looking for a
Facilities Systems Engineer to join the Safety and Security Division. This position will be largely responsible for maintaining and programming the Corporate and Detention electronic security systems. These systems will include the AMAG access control, Salient video management, Digital Monitoring Products intrusion detection, Zenitel intercom, Traka key management, Omron programmable logic controller and Wonderware touch screen systems. Additional duties will be assisting with programming and troubleshooting support for the ViaPath/Renovo video visitation systems as well as assisting with the management of the current electronic security maintenance contracts and small-scale security projects.
Key Responsibilities: - Gain understanding of the electronic security system and the end users’ operational practices to provide reactive and proactive support
- Maintain and develop application configurations specific to Wake County’s functional requirements, research and enact system enhancements, monitor system performance and activity and troubleshoot hardware and software problems
- Monitor and ensure scheduled events in controlled systems are functioning as designed
- Restore systems and databases from backups when failures occur
- Analyze, document and manage firmware and software updates associated with the electronic security systems and its components such as end of line devices, field panels, cameras, intercoms, key boxes, servers and work stations
- Proactively plan, test and implement software and hardware upgrades and version updates to the electronic security systems
- Develop and provide reports to users on regular and ad hoc basis
- Work with vendors in programming and troubleshooting new installations
- Serve as liaison between vendors, departments, teams and users to allow timely and efficient project conclusion
- Assist with the management of the corporate and detention electronic security maintenance contracts (includes generating work orders, prioritizing work order assignments, running reports for identification of aging work orders and adding or removing items from the electronic security inventory)
- Design, manage and commission small scale electronic security projects
- Assist the electronic security maintenance provider with high-level troubleshooting of the Detention programmable logic controller (PLC and touch screen systems)
- When available, assist with programming and troubleshooting support for the Detention video visitation system
Note: A background and credit check will be conducted
About Our TeamGeneral Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers.
The Basics (Required Education and Experience) - Bachelor’s degree in Engineering, Information Technology and Facility Management or related field
- Three years of job related experience
- A valid driver's license and "safe" driving record
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience) - Five Years of experience in the Security Industry
- Three years of supervisory experience
- Five years of experience with Security Management Systems and Video Management Systems
How Will We Know You're 'The One'? - Basic knowledge of the principles and practices of the security industry
- Experience with Electronic Security Systems and Access Control
- Knowledge of personnel policies and procedures
- Ability to exercise sound judgement and discretion in applying and interpreting policies and procedures
- Ability to work independently in meeting deadlines
- Ability to establish and maintain effective working relationships with associates, officials, contractors and the public
About This PositionLocation: General Services Center Raleigh, NC 27610
Employment Type: Regular
Work Schedule: Mon - Fri 8:30am-5:30pm
Hiring Range: 73,492 - 102,892
Market Range: 72,051.00 - 129,698.00
Please include
ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 7/4/2024
What Makes Wake GreatHome to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity StatementWake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check StatementPosition may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker StatementIn the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
