Job Description and DutiesUnder the general direction of an Information Technology Manager I, the incumbent works as an entry-level technical software/hardware support specialist in support of the Department of Justice Linux/UNIX infrastructure. The incumbent will track, monitor, and audit information technology assets; resolve client incidents or requests; install, configure, maintain, and troubleshoot Linux systems; research and analyze new client technologies; develop and update controls to ensure availability of systems; maintain unit procurement documentation; gather, document, and review system requirements and specifications; and test, debug, and evaluate software system functionality. The incumbent contributes toward the growth of the Technology Support Bureau into a customer-focused service organization by following the established cultural principles and will continuously improve communications and relationships with subordinates, peers, management, customers, and vendors .
This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment.
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You will find additional information about the job in the
Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents - Job Application Package Checklist
- Duty Statement
Position DetailsJob Code #: JC-437156
Position #(s): 420-861-1401-004
Working Title: Linux System Administration (Entry-Level) Classification: INFORMATION TECHNOLOGY ASSOCIATE
$4,651.00 - $6,234.00 A
$5,113.00 - $6,852.00 B
$5,589.00 - $7,491.00 C
$6,147.00 - $8,238.00 D
# of Positions: 1
Work Location: Sacramento County
Telework: Telework
Job Type: Permanent, Full Time
Work Shift: 8AM - 5PM
Work Week: Monday - Friday
Department InformationThis position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Unix Server Administration Unit.
Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov .
Special Requirements A fingerprint check is required.
Clearly indicate JC - 437156 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/5/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Johnny Garcia III JC-437156
Department of Justice 4949 Broadway
Room D-214
Sacramento , CA 95820
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Johnny Garcia III JC-437156
Department of Justice 4949 Broadway
Room D-214
Sacramento , CA 95820
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Experience with Microsoft Office products (Word, Excel, PowerPoint, and Outlook).
• Possesses basic knowledge of the Linux operating system.
• Possesses basic computer hardware knowledge.
• Possesses strong organizational skills and has the ability to prioritize tasks.
• Ability to act independently with flexibility and tact.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to perform technical analysis of proposed technology solutions.
• Ability to comprehend technical documents to interpret specifications, system implementations, capabilities, interdependencies, and compatibilities.
• Ability to serve as a technical liaison.
• Ability to develop end-user training materials.
• Ability to gather data to perform statistical analysis and report outcomes.
• Ability to utilize reporting tools to develop and analyze statistical reports, build inventories, and track assets.
BenefitsPlease access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .
Contact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Johnny Garcia III
(916) 210-5365
Johnny.Garcia@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications (SOQ): Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below.
- The SOQ should be numbered in the same order and should address the two statements below.
- The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length.
- Identify each page with applicant’s full name.
- Responses should be complete, specific, clear, concise, and include examples.
- Resumes will not be considered a substitute for the SOQ.
For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.
1. Please describe your experience with Microsoft Word and Excel for documentation, tracking assets, or creating lists.
2. Please describe your experience with or knowledge of Linux operating systems.
3. Please describe your experience with working on or knowledge of computer hardware.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 7/5/2024
